How we transformed Yahoo’s permanent and contingent workforce to revolutionise hiring

  • Client
    Yahoo
  • Industry
    Media
  • Location
    Sydney, Australia
  • Projects
    RPO MSP Embedded Recruitment
  • 43% reduction in time to hire

  • 62 hires in a 1 year period

  • 60% hires are female

Talent is the RPO service provider for Yahoo in Australia and New Zealand for a Total Talent Management Solution (TTM) encompassing Permanent, Contract and fixed-term hiring across the business.

Their Story

Yahoo, the global media and technology giant, serve as a trusted guide connecting millions of millions of people around the world to what they love. As a huge enterprise business with over 10,000 employees, Yahoo faced challenges when it came to scaling their global operations, particularly in the APAC region.

The Challenge

Yahoo needed support with their APAC hiring, implementing consistency and change management into their recruitment processes. Here were some of the key challenges:

  • Inefficient hiring process: lack of process and management
  • Recruitment tech stack not fully optimised
  • Limited Employer Brand recognition across APAC 
  • Complicated contractor landscape: with more than 40 recruitment suppliers, Yahoo was viable to contractual and compliance risk exposure.
  • Inconsistent Contractor Management: Issues with sourcing, payroll and management.

The Solution

Talent Solutions first engaged with Yahoo back in 2019 to help manage surging hiring demands and provide an in-house dedicated talent team to centralise and streamline their permanent, contractor and fixed-term recruitment. Fast forward today, we’ve successfully implemented our Total Talent Acquisition solution!

Here’s what our tailored solution offered:

  • Dedicated team: Our onsite Talent Acquisition Partners became embedded within Yahoo’s People & Culture team
  • Employer Brand Amplification: Supporting Yahoo in their bringing their EVP to life
  • Extensive range of value add projects: From employer brand consultation and amplification , hiring manager training, system and process reviews to candidate and experience surveys and much more.
  • Contractor Management Experience: Managed on-boarding, off-boarding and compliance, resulting in award-winning contractor care journey via Talent!
  • Simplified Contractor Complexities: streamlined invoicing into one invoice/one supplier
  • Complete workforce visibility: improved costing, forecasting and reporting
  • Hiring Manager Training: Delivered high quality interview for consistent hiring practises
  • System and process reviews: end to end management of technology and tech stack.

The Results

Yahoo remains one of our longest-standing clients, and our partnership continues to thrive! Here’s some of the impact we’ve achieved over the five years:

  • Reduced Time to Hire:  Yahoo’s average time to hire was reduced significantly by 43% to just 22 days.
  • Improved offer-acceptance rate: 94%
  • Increased Candidate Quality: >50% of hires are sourced via headhunting, uncovering top talent that would’ve been missed otherwise.
  • Increased Diversity Hiring:~ 60% of hires are female
  • Streamlined Process & Candidate Experience: Removed 10+ unnecessary process steps to reduce drop outs and retain top talent
  • Cost savings: thousands saved through consolidated and competitive fees
  • Contractor Care: Managed the complexities of contractor management and payrolling, ensuring a seamless process.
  • Global hiring: across 5 locations in APAC

Our Total Talent Acquisition solution has revolutionised Yahoo’s hiring strategy, unlocking a whole range of value-add services and enhancing their overall recruitment approach.

Ready to transform your recruitment strategy?

Are you an enterprise business experiencing pain points with your recruitment strategy? Get in touch with Talent Solutions to see how we can help scale your business!

But don't just take our word for it!

Here what Yahoo have to say about their experience working with us.

  • "You are the best recruiter I have had the pleasure of working with at Yahoo. No other recruiter has operated like you and has moved as quickly as you. Nor have they understood what we were looking for.” – Head of Global Strategy, Yahoo
    Head of Global Strategy
    Yahoo
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