Building a Dynamics 365 delivery arm in 30 days
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A new ERP delivery arm built in just 4 weeks
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10 hires in 1 month
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48 hours to first interview
Their story
Headquartered in Chicago, a national managed service provider (MSP) offering managed IT, cybersecurity, cloud services, and workplace technology support across the US are known for helping organizations modernise and scale their technology environments.
Spotting an opportunity for growth, the business invested heavily in Microsoft Dynamics 365 Business Central, building it into a dedicated ERP offering. Demand quickly followed, but with growth came complexity.
The challenge
As their Dynamics 365 Business Central client base expanded, so did the pressure on delivery.
Projects became more niche, timelines tighter, and the skills required increasingly specialized. Internal staff movement only added to the strain. To keep up, the business relied on external partners at a cost. High day rates, inconsistent quality, and low commitment meant projects weren’t being delivered to the standard their clients expected.
Quite simply, without the right people in place, both delivery and revenue was at risk.
They needed a partner who could:
- Deliver niche D365 Business Central expertise
- Move fast in a highly competitive market
- Provide reliable, project-ready consultants who could contribute from day one
- Support both time & materials and project-based delivery, with confidence around scoping and budgets
The solution
This is where we came in.
Led by our Microsoft specialist team in New York, we worked closely with the client to understand their delivery gaps, project landscape, and future pipeline. This wasn’t just about adding headcount, but about building a high-functioning delivery arm around Dynamics 365 Business Central.
Within weeks, Talent supplied a full suite of Microsoft specialists, including:
- Dynamics 365 Business Central Implementation Consultants
- Dynamics 365 Business Central Developers
- Dynamics 365 Business Central Solution Architects
- Power Apps & BI Consultants
Thanks to our long-standing network of D365 BizApps professionals, many of whom work exclusively with Talent, we were able to move quickly without compromising on quality. Every consultant was selected based on industry experience, technical capability, and project readiness to ensure they could contribute immediately.
Beyond delivery, we acted as a trusted sounding board during a period of rapid growth, offering reassurance, structure, and clear solutions to keep projects and clients on track.
The result
The impact was immediate.
Within 48 hours, our team had interviews underway with top-tier Microsoft Dynamics talent. In just one month, we placed 10 highly specialised consultants, effectively creating a brand-new ERP delivery arm for the business.
Projects continued without disruption, client confidence was restored, revenue was protected, and future growth unlocked.
With 30+ years of combined experience in the Microsoft Dynamics ecosystem, Talent proved to be more than a staffing provider. We became a strategic partner, enabling our client to focus on the big picture while we delivered the specialist expertise needed to power their success.
