Candidate privacy vs speed to market: What’s the real cost?

Candidate privacy vs speed to market: What’s the real cost?

Posted September 9, 2025

In a hiring market that feels tougher by the day, speed is everything. But when agencies cut corners in the name of speed, everyone loses.

Thomas Mackenzie, Account Director from our Sydney headquarters, has noticed a new trend:

“There are agencies submitting candidates to clients without ever meeting or speaking to those candidates first. They’re submitting personal details including full name, email, phone and other details they’ve gathered by scraping tools or from previously shared CVs, all without the candidate’s consent.”

On the surface, it looks efficient: more CVs, faster. But here’s the reality:

  • Privacy risk – Sharing candidate details without consent runs against the spirit of the Privacy Act 1988 (Cth).
  • Ethical breach – Members of the RCSA and APSCo are bound by codes of conduct requiring candidate consent and breaches can trigger investigations and penalties.
  • Poor outcomes – When candidates don’t know they’ve been submitted, dropouts and rejections are inevitable, and that wastes everyone’s time.
  • Brand damage – To candidates and clients alike, it looks impersonal and rushed. Trust takes years to build and seconds to lose.

Kara Smith, New Zealand Country Manager, has seen the impact firsthand:

“Just this week, another organisation sent a candidate’s CV for a role. We had fully interviewed the candidate, taken a reference check upfront, provided a full summary of the candidate’s fit and motivation and got the candidate’s explicit consent. Guess what? The candidate’s not being interviewed at all now. Is the fact that two agencies submitted the candidate part of the reason why? Could be. It’s just not good enough.”

And Matthew Munson, Managing Director of Talent in Sydney, adds an important reminder:

“Recruitment is, and always will be, a human job. Technology and AI can help us move faster, but it can’t replace the trust the comes from people speaking to people. A CV on its own isn’t enough. What matters is understanding the person behind it.”

As a hiring manager, it’s worth asking: Do you really want CVs at speed, or do you want to know the candidates you’re meeting are engaged, motivated, and have chosen to be there?

And as a candidate, it’s worth reflecting too: Do you really want your CV being flung across the market without your consent? Or would you rather work with a recruiter who takes the time to strategically position your profile and advocate for you with the hiring manager? A good recruiter will prepare you for interviews, share insights about the company, coach you on what matters to decision-makers, negotiate salary, title and terms on your behalf, and ultimately enhance your visibility and network in your market.

For us, placing contractors doesn’t end with the placement. We support our contractor community throughout their engagement, from wellbeing and education around financial management, to our one-stop contractor portal, ENGAGE, networking events, and other employee benefits they might otherwise miss out on. At any stage of the hiring journey, when candidates and contractors feel supported and valued, they bring more energy and commitment to your organisation.

Recruitment is about the people just as much as it is about the process, and when privacy, trust, and candidate experience are protected, outcomes are stronger for everyone.

If you’re looking for a recruitment partner who puts people and process on equal footing, let’s talk about how we can help you.

Where to find AI/ML engineers in Sydney’s banking and finance market

Where to find AI/ML engineers in Sydney’s banking and finance market

Posted

Across Sydney’s financial services sector, demand for AI and machine learning engineers is accelerating, but supply hasn’t caught up. As banks and financial institutions race to embed AI capability, talent acquisition leaders are asking the same question: Where do we actually find these engineers?

James Bertollo, Account Manager at our Talent headquarters in Sydney, shares his observations.

The sourcing patterns defining the jobs market right now

1. Upskilling internal teams

“CBA’s AI for All initiative is a strong example of reskilling existing engineers and embedding AI capability at scale,” James explains. “For many organisations, it’s faster to build on the people they already have than to compete for external talent.”

2. Academic and research backgrounds

Banks are also opening new pathways for researchers and Python data scientists. “We’re seeing more flexibility in hiring from universities into engineering roles,” James says. “That shift creates opportunities for PhDs and academics who may never have seen finance as a career option.”

3. Consultancy to in-house

Firms like Deloitte and Accenture were once the go-to for proof-of-concept work. Today, banks are hiring their consultants directly. It’s a clear sign the sector is moving from experimentation to execution,” James notes. “Clients no longer want to rent AI expertise – they want to own it.”

4. Start-up talent

Finally, engineers from AI start-ups are entering financial services. “They bring the innovation and problem-solving mindset enterprises need to accelerate delivery,” says James.

What top AI talent really want

While sourcing channels are broadening, James highlights three consistent factors that make the difference in securing top-tier engineers:

Compensation

“Senior and Principal AI Engineers in Sydney are commanding $1,100-$1,200 per day (contract) or $180k-$200k plus super (permanent),” James shares. “Being equal to, or ideally better than, the market is often the first filter when talent decides where to move.”

Clear initiatives

According to James, “Candidates want clarity on the roadmap and how their role contributes to meaningful delivery. Companies that show this quickly stand out over those still testing the waters.”

Strategic involvement

“The best engineers are often those who worked in AI before it entered the mainstream, and they expect their knowledge to be respected, and their input valued in shaping business strategy.” James says, “Those who feel their expertise will influence direction are more likely to choose you over competitors.”

The bigger picture

For financial services leaders, the race to secure in-house AI capability is only intensifying. Success won’t just come down to competitive salary, it’ll hinge on how clearly organisations can demonstrate the impact of AI initiatives and the strategic role engineers will play in shaping them.

If you’re thinking of building out an AI team or exploring the Sydney market for top engineering talent, our team can help. Get in touch.

Fibre, fines & 5G: Australia’s Telco sector update

Fibre, fines & 5G: Australia’s Telco sector update

Posted September 1, 2025

The Australian telecommunications sector never sits still and August brought no shortage of moves that will shape how the industry looks heading into 2026.

From multi-billion-dollar acquisitions to subscriber shocks, record penalties, and accelerating tech adoption, telcos are navigating a high-stakes balancing act between growth, compliance, and talent.

Network moves and market shifts

Vocus’ $5.25 billion acquisition of TPG Telecom’s enterprise and fixed-line assets marks one of the biggest infrastructure reshuffles in years. With access to around 20,000 buildings nationwide, Vocus now sits as one of Australia’s largest underground fibre owners.

Steve Dybacz, Account Director from our Talent office in Sydney, notes:

“This deal cements Vocus as a serious infrastructure heavyweight. The integration piece is going to be complex but it also opens significant opportunity for skilled contractors in areas like integration, network planning and optimisation.”

Meanwhile, Telstra is facing turbulence on two fronts, announcing a 2% workforce reduction (around 550 jobs) in its enterprise division as part of a broader business reset, and leadership was quick to clarify the cuts were not AI-driven.

At the same time, Telstra reported its first-ever decline in postpaid mobile customers, shedding 132,000 subscribers. Yet, average revenue per user is up 2.5% and earnings climbed 4.6%, buoyed by a $1 billion share buyback.

“The subscriber decline has raised eyebrows, but the revenue numbers tell a different story. The real question is whether this is a blip or a sign of changing customer behaviour,” says Steve.

Regulatory and consumer pressures

If the market news wasn’t enough, the regulatory spotlight is burning brighter. Optus has agreed to a $100 million penalty for unethical sales practices targeting vulnerable customers – the largest penalty of its kind in Australian telco history. And the government is simultaneously toughening industry codes, with fines of up to $10 million for breaches.

“The regulatory mood has shifted. Compliance and governance are now boardroom-level priorities, not just risk team conversations,” says Steve.

Consumer and tech trends

Beyond the boardroom, consumers are voting with their wallets and 5G home internet is gaining traction, providing a faster alternative in areas where the nbn® remains patchy. Plans ranging from $40 to $99 per month are seeing strong uptake, and momentum is expected to continue.

But while consumer adoption accelerates, telcos’ ambitions around AI and automation are hitting roadblocks. Leadership alignment and skills shortages are slowing down projects in areas like network disaggregation and AI-driven network optimisation.

“There’s no shortage of ambition, but the talent gaps are real. Without the right people in integration, RAN delivery, and automation, these transformations stall quickly,” notes Steve.

Why this all matters

For industry leaders, these moves are more than just headlines:

  • Infrastructure consolidation creates demand for highly specialised talent to ensure integration success.
  • Regulatory heat is reshaping sales conduct, governance frameworks, and corporate strategy.
  • Shifting consumer patterns, from postpaid churn to 5G broadband growth, are forcing telcos to rethink their market priorities.

Australia’s telco sector is evolving at speed with plenty of opportunity and risk in play. As Steve puts it:

“The sector’s competitive tension is intensifying. Whether it’s subscriber churn, fibre consolidation or regulatory reform, the winners will be the telcos who align strategy with the right people on the ground.”

If you’re navigating these shifts and need a recruitment partner to help with workforce planning, contractor deployment, or specialist hiring in telco, get in touch with our team today.

What Aussies and Kiwis would (and wouldn’t) take a pay cut for, and why the four-day workweek is still on the table

What Aussies and Kiwis would (and wouldn’t) take a pay cut for, and why the four-day workweek is still on the table

Posted August 31, 2025

What would you take a pay cut for?

It’s the kind of question that sparks a quick gut response but, when you sit with it, the answer gets complicated. For workers across Australia and New Zealand, the trade-offs between salary, wellbeing, flexibility, and values have never been sharper.

According to LinkedIn’s latest Workforce Confidence Index, nearly one in three Australians (32%) say they’d be willing to compromise on their salary if it meant more flexibility. The same number (31%) would do it for stronger values alignment, while 29% would accept less money for a more reasonable workload.

The story slightly shifts when we look at our own survey of 760 professionals. Flexibility ranked lower, with just 23% saying they’d take a pay cut for it. A bigger share of 35% said they’d do it for work-life balance and to avoid burnout. Only 4% cared enough about values alignment to trade salary, while a blunt 38% made it clear: “Pay cut? Hard pass.”

The reality check

The comments from our survey tell a bigger story about trust, trade-offs, and the limits of compromise. A few standouts:

  • “Do the top brass ever get asked this question?”
  • “I have taken a pay cut when I could get a better work-life balance… but most people need the money as cost of living is not reducing.”
  • “I’ll take values alignment, work life balance and flexibility — and expect a pay rise because my productivity will be higher.”
  • “Why would anyone take a cut in pay… when you know the CEO and most of the C-suite are still making bank off your personal efforts? Wake up people and demand what you are worth.”

The sentiment is clear: while people want balance and flexibility, they’re not naïve about the financial pressures they’re under, nor the inequities they see in executive pay. Salary remains a non-negotiable foundation and in today’s economy, many feel they shouldn’t have to choose between being paid fairly and working in a way that sustains them.

Flexibility is still king, but context matters

Since COVID, flexibility has stayed firmly in the “candidate need” category. But our teams see nuance emerging across regions:

  • In Canberra, Managing Director Rob Ning notes: “While flexibility is still a number one priority, we’re seeing more people being open to full-time office work if all other conditions are right.”
  • In Auckland, New Zealand Country Manager Kara Smith adds: “Remote work and work flexibility is still a strong preference. But employers are increasingly requesting 3-4 days in-office. The hybrid tension is back.”

In other words, employees are still prioritising flexibility but it isn’t an automatic “work from home or bust” equation anymore. The conversation is shifting toward how flexibility is structured, and whether it actually helps people live and work better.

Enter: the four-day workweek

This is where the four-day workweek lands. Despite some companies retreating from their experiments, a new Resolve Political Monitor poll shows two-thirds of Australians (66%) support the idea of moving to four days. An almost equal share (64%) back the idea of enshrining flexible work rights in law.

This tracks closely with the priorities we heard in our own survey. Workers are open to new models if it means more balance and less burnout, but they don’t want to see their pay packets shrink to make it happen.

Employers toying with a four-day week as a cost-saving exercise (by trimming pay alongside hours) risk missing the point entirely. As one respondent put it: “If I am asked to take a pay cut, what’s your trade-off?” Workers are watching for genuine investment in wellbeing, not sleight-of-hand productivity hacks.

What employers should take away

The lesson here isn’t that employees are unwilling to bend as many already have; taking lower-paid NGO roles for values alignment, or trading salary for more sustainable workloads. The lesson is that pay cuts are not the lever to pull if you want to win trust, loyalty, and discretionary effort.

Instead, forward-looking employers should be asking:

  • How can we offer flexibility that truly supports work-life balance, not just “two days at home”?
  • What structural changes, like a four-day workweek, could reduce burnout without reducing pay?
  • Are we listening to employee sentiment and closing the perception gap between what workers want and what leaders assume they want?
  • How do we address the equity issue when employees see executives rewarded while they’re asked to sacrifice?

In short: workers aren’t against change. They’re against compromise that feels one-sided.

The bottom line

Australians are clear about what they’d like to see: balance, flexibility, and fair workloads. They’re also clear about what they won’t accept: sacrificing pay while living costs rise and executives continue to profit.

The four-day workweek is part of that bigger story and not just a headline trend, but a signal that employees are hungry for smarter ways of working that don’t come at the expense of their wallets.

If you want to know what else our teams on the ground are seeing in the market, get in touch with our experts.

US Microsoft talent market update: Dynamics 365, AI & Cloud in demand

US Microsoft talent market update: Dynamics 365, AI & Cloud in demand

Posted August 29, 2025

The US Microsoft technology talent market continues to evolve rapidly in 2025, and demand is showing no signs of slowing down.

At the beginning of this year, we reported a 30% increase in job flow across Microsoft Biz Apps and Cloud roles, as organizations in manufacturing, healthcare, and retail kicked off digital transformation projects that had been delayed through 2024. That momentum has only accelerated through the year, with new growth areas now shaping the hiring landscape.

As Dylan Cohen, Director of Microsoft & Cloud Solutions in our New York office, explains:

“Data and AI hiring has increased massively. There is a huge demand for Data Architects and Engineers with AI expertise, mainly to help with AI readiness, Agent readiness, AI use case and value planning, along with AI user adoption.”

Colin Etheridge, CEO of North America adds broader context:

“The US market shows plentiful demand across the core commercial sectors where we operate – Cloud and Microsoft applications, Digital Transformation, Oracle ERP, and Data.”

Dynamics 365: From a slow summer to booming demand

After a relatively quiet summer, Dynamics 365 opportunities have surged back. ERP Consultants, architects, and developers are in high demand, with organizations seeking end-to-end expertise across F&O, BC, and CRM.

It’s also important to note that demand is no longer confined to “classic” ERP. According to Dylan, “There is a clear demand for Power Platform expertise across nearly all Microsoft Biz Apps skillsets. Traditional ERP candidates (D365 BC and D365 FO) need to have Power Platform to keep up with the times.”

This combination of Dynamics 365 and Power Platform is becoming the new baseline for Microsoft professionals.

AI, security & software engineering in focus

AI is reshaping hiring across the Microsoft ecosystem. Companies are moving quickly to secure contractors for AI-specific projects, while consulting firms are locking in AI thought leaders as full-time employees to future-proof their delivery.

Colin notes, “AI is a high-growth area for the top 1% of engineering talent but it is yet to reveal significant impact in the wider market.”

Beyond AI, security remains a consistent priority, with ongoing investment across industries. At the same time, we’re seeing an uptick in software engineering hiring as product companies build out new IP.

“Go To Market and business development emphasis is a huge demand driver in the broader technology space as companies large and small look to monetize investment,” says Colin. One of the most encouraging signs is the huge increase in sales hiring across Microsoft Partners and SaaS product companies.

Dylan shares, “This is generally a good sign of things to come; companies hire salespeople, they sell more projects, and this creates more demand for the delivery consultants, engineers, and architects needed to bring those projects to life.”

What hiring managers need to know

  • Flexibility is still critical: Employers demanding 100% onsite Dynamics 365 professionals – particularly in non-metro locations – are struggling to attract top talent. Remote and hybrid models continue to win. That being said, there is certainly a return to office theme, most enterprises are preferring hybrid models; this differs from 2021-2023 where it was primarily 100% remote.
  • Canada is part of the solution: US companies are increasingly hiring remote Microsoft professionals from Canada, widening their candidate pool and leveraging the exchange rate advantage.
  • Workforce planning matters: With AI, Dynamics 365, Power Platform, and security talent all in short supply, proactive planning is essential to secure the right expertise before demand peaks further.

Colin sums it up, “Overall, the market remains full of opportunity and growth. Remuneration has also stabilized since the heady days of 2022-23, giving both employers and candidates a more predictable baseline as they enter negotiations.”

The Microsoft talent market in the states is as competitive as ever, with demand for Dynamics 365, Power Platform, sales, and AI skills redefining hiring strategies in 2025. As we continue to venture into the second half of this year, business leaders who move quickly, think flexibly, and plan ahead will have the advantage.

If you’re planning your Microsoft workforce strategy, get in touch with our team to discuss how to secure the talent you need.

Hiring or job hunting in South Australia? Here’s what you need to know in today’s market

Hiring or job hunting in South Australia? Here’s what you need to know in today’s market

Posted August 10, 2025

If you’ve been applying for jobs and hearing nothing back, you’re not alone. And if you’re a hiring manager wondering why great candidates are vanishing mid-process? It’s the same story.

SEEK’s latest Employment Trends Quarterly Snapshot (July 2025) confirms what many in South Australia are already feeling: competition is heating up. Application volumes are up, hiring delays are costing good candidates, and businesses that move fast are winning.

“Public sector jobs are seeing the highest number of applicants per job ad,” says Vimal Venugopal, Senior Consultant in Technology & Project Services Recruitment from our Talent office in Adelaide. “According to SEEK, that index now sits at 220, and Professional Services roles are close behind at 187. That’s a huge amount of competition.”

And it’s not just the data, it’s what’s happening on the ground.

“The SEEK data is completely in line with what we’re observing in the Adelaide market,” Vimal adds. “For example, we listed a Data Migration Analyst role and an ICT Support Analyst role and received 299 and 342 applications respectively.”

Here’s what this means for both sides of the hiring equation and how to stay ahead.

Employers: Why hiring in South Australia is slower and riskier than you think

With more people applying per role, it might look like there’s no shortage of options but volume doesn’t always equal quality. Many hiring managers are finding that while applications have spiked, top candidates are accepting other offers well before interviews are locked in.

“The biggest risk right now is hesitation,” Vimal warns. “If you wait too long for the ‘perfect’ candidate, you’ll likely miss out on someone great who’s already in market and motivated.”

Here’s how smart employers are adapting:

  • Shortlist fast, schedule faster. Cut delays wherever you can. A recruitment partner can help by doing the initial shortlisting and managing the candidate experience end-to-end.
  • Communicate early and often. “Even a short message helps,” Vimal says. Candidates notice when they’re left in the dark.
  • Reframe your ideal candidate. Capability, availability and drive should take priority over ticking every box.
  • Think long-term. A strong, respectful candidate experience builds your brand and keeps your talent pool warm for future roles.

Job seekers: How to stand out while job hunting in South Australia

High application volumes mean job seekers need to be sharper than ever. If you’re applying for roles in SA, assume you’re one of hundreds. The key? Speed, tailoring, and follow-through.

Here’s Vimal’s advice:

  • Apply early. Don’t wait for the closing date as hiring decisions often happen before then.”
  • Tailor everything. Your resume and cover letter need to speak directly to each job. A generic approach won’t cut through.
  • Do your homework. Learn what you can about the company and team before applying and use that insight in your cover letter or follow-up.
  • Keep moving. Stay in the loop through networking, skill-building, and following up on applications. The more proactive you are, the more control you have.

“Today’s job market moves fast,” Vimal adds. “Those who act quickly and smartly win. Let’s not lose good people or good opportunities because of delays.”

How employers and job seekers can win in a competitive job market

The takeaway for both employers and job seekers is: speed and communication are your best assets right now.

Good candidates are available and they’re watching how businesses manage their hiring process and how they treat prospects. Strong roles are being advertised and hiring managers are looking for those who show intent.

If you need help navigating South Australia’s job market, head to our jobs board or get in touch with our team today. Let’s move fast and make it count. 

AI at work: 5 hard truths every business leader needs to hear

AI at work: 5 hard truths every business leader needs to hear

Posted August 7, 2025

If you’re feeling behind on AI, you’re not alone. According to our latest survey, nearly 48% of organisations say they’re still in the experimental or pilot phase of AI adoption. This figure might sound like a red flag but according to our experts, it’s a natural and necessary step.

In our most recent webinar, ‘What’s next: How is AI really changing the way we work?’, we unpacked the realities of AI adoption with two sharp minds in tech and recruitment: JP Browne, Practice Lead from Talent Auckland, and Jack Jorgensen, General Manager – Data, AI & Innovation at Avec, our IT consultancy arm. Together, they explored the real blockers, risks, and opportunities leaders need to wrap their heads around in 2025.

1. Most companies are still figuring it out

The gap between AI hype and delivery is wide, and tinkering with tools like ChatGPT doesn’t mean your business is ready to run AI in production. As Jack points out, “There’s a big difference between punching in a search query and building something deterministic and robust enough to run in enterprise systems […] Having organisations stuck in that pilot stage isn’t a bad thing. It means they’re finding the limitations of the tech and discovering what it can actually do well”

The main takeaway both experts emphasised were: Don’t rush to a “full rollout.” Use the pilot phase to build guardrails, clean up your data, and decide what AI is actually for in your business.

2. Executive urgency doesn’t equal ownership

Our recent AI survey found that for 31% of organisations, IT or technology departments are seen as the primary drivers of AI adoption. Alternatively, Jack has observed that, “IT isn’t driving AI, they’re just putting up the guardrails. However, because execs don’t know who should own it, they’re lumping it in tech’s lap.”

According to JP, “For the first time ever, I’ve got IT leaders saying, ‘We can’t implement what you want until we’ve fixed security and infrastructure.’” 41% of leaders say their biggest blockers are lack of strategy and unclear goals. Execs want AI yesterday but, without a clear owner or roadmap, most strategies stall.

The result? IT teams are stuck between enabling the business and playing the bad guy. And without a cohesive plan, budgets dry up fast.

3. People are nervous

In the webinar, JP stated, “You can’t bury your head in the sand. AI’s affecting workflows and job design, and people are understandably unsure where they fit.” However, in the midst of such concerns, Jack reassured, “I’m seeing less job displacement and more evolution. But we need to be honest about where AI changes the game.”

The fear around AI is real, and it isn’t just about job losses. Our AI survey showed:

  • 60% are concerned about ethics or compliance risks
  • 58% fear loss of human oversight
  • 57% worry about inaccuracy and hallucinations

Business leaders need to address these fears head-on, not just with reassurance but with transparent, actionable education.

4. Security is the #1 barrier – and that’s a good thing

46.2% of leaders said security concerns are the top reason they’re cautious about AI, and our experts say that’s the right instinct. Between real-world data breaches and shadow AI usage, the risks are everywhere.

“If I could rate that 46% stat above 100%, I would. Security and compliance should be front of mind. Full stop,” shared Jack.

From accidental uploads of entire CRMs into ChatGPT (yes, that really happened) to AI-generated code opening up backdoors for attackers, this is not the time to “move fast and break things.”

5. AI is quietly changing workforce planning

The shift is subtle, but it’s coming. One in four leaders say they’re actively exploring how AI might reshape the roles they hire for and 12.1% surveyed are already using it to reduce manual work.

As a longtime recruiter in New Zealand, JP shares his observations, “We’re not seeing mass hiring of AI engineers, but we are seeing increased demand for system engineers and data people.” While AI isn’t replacing people yet, it is changing the kind of people you need.

Conclusion: AI readiness is a journey, not a silver bullet

From security fears to strategy gaps, the state of AI in business today is still murky, but that’s not a reason to stall. As Jack puts it, “If you’re jumping in without looking, you’re probably going to break your ankles. But if you plan, pilot, and build velocity? That’s the win.”

So, the real question isn’t whether AI should be part of your business because it already is, but do you know where, how, and why it’s showing up?

Want to find out what else our AI survey revealed? Access the full report.

If you’re looking to build internal capability or make your first AI hire, get in touch with our team.

Or is your business ready to kick off a data, AI or innovation project? Drop a message to Jack’s team at Avec.

Skills vs Degree – Which one is more important?

Skills vs Degree – Which one is more important?

Posted July 6, 2025

When it comes to hiring and career growth, the debate between skills and degrees continues to spark conversation. With industries evolving rapidly and technology reshaping how we work, what really matters most? Should job seekers focus on building practical, hands-on skills, or does earning a formal degree still hold the key to long-term success?

To explore this, we sat down with two of our recruitment experts from Perth; Kristen Stewart and Jon McCahon. Their insights shed light on how universities are adapting, what employers truly value, and why the best approach might be finding the right balance between both.

The case for: The value of a degree in today’s market

“At their core, degrees still provide foundational knowledge – complex theories, frameworks, and structured learning that encourage teamwork, research, and formal communication,” Kristen says. These skills transfer well to the workplace, helping new hires meet deadlines, collaborate effectively, and grow professionally.

Kristen shares that universities are increasingly integrating practical experiences into their degree programs. “We’re seeing more work-integrated learning like internships, placements, and hands-on projects across fields like engineering, IT, science, and business,” she explains. These real-world applications help students gain the skills that employers want, boosting their employability.

Despite the growing popularity of skills-based hiring, Kristen believes degrees still deliver essential value. “The foundational knowledge you gain – understanding complex frameworks, learning how to research, communicate formally, and work collaboratively -those are things that really transfer into the workplace,” she says. “It sets people up with the discipline to meet deadlines, present ideas, and operate in a structured way.”

When it comes to long-term career growth, Kristen notes that degrees often open doors to senior positions. “In many organisations – especially those with formal HR requirements or structured hierarchies – a degree is still a box that needs to be ticked. That’s less of an issue in your twenties, but it can become more important later in your career. And once you’ve got a mortgage, a family, and a full-time job, it’s a lot harder to go back and study.”

She also highlights partnerships between universities and industries, especially in sectors like mining, engineering, and health, driving innovation and collaboration. This connection ensures that degrees don’t just deliver theory but also prepare graduates with relevant, practical skills.

The case against: Soft skills are king

Jon believes that skills-based hiring gives employers access to a broader and often more capable talent pool. “When you remove degrees as a filter, you instantly open the door to candidates who may have taken non-traditional paths but still bring the technical skills, mindset, and real-world experience needed to thrive,” he explains. Jon points out that this not only speeds up the hiring process by removing unnecessary screening criteria but also brings down recruitment costs. “You’re not spending weeks shortlisting based on pieces of paper. You’re actually evaluating who can do the job.”

He adds that hiring for skills often leads to better performance and retention. “When people are hired based on what they can do – rather than what they studied – they’re usually more aligned with the work. They’re in roles that match their strengths, which often translates to more passion, better results, and longer tenure.” Jon also notes that relying on skills can be more cost-effective. “There is no tuition fees involved, and candidates might not demand the same salary premiums that degree-holders often expect – especially when they’re still early in their careers.”

Jon points to research that shows companies like Google and IBM have removed degree requirements for many roles, especially in tech and digital. “In digital marketing, for example, the tools and platforms change so quickly. A marketing degree from 10 or 15 years ago wouldn’t have included anything about social media, influencer marketing, or platform analytics. But someone who’s grown up building audiences on TikTok or managing brand accounts on Instagram might actually be more relevant, and those are skills you can’t always teach in a classroom.”

He also argues that skipping university can give job seekers a head start. “Instead of spending three or four years studying, they’re already working, building networks, and getting promoted. That fast-tracked experience can really compound over time.”

The verdict: A mixture of both

Ultimately, the skills vs degree debate isn’t about choosing one over the other – it’s about balance, relevance, and long-term value. As Jon and Kristen highlight, what matters most is context: the role, the organisation, the career stage, and the individual. A degree can open doors and offer structured learning, while practical skills demonstrate adaptability and impact from day one. Employers today aren’t looking for one or the other, they’re looking for the right mix. As hiring needs evolve and workplaces shift, finding that sweet spot between qualifications and capability is where the real magic happens.

So, whether you’re a candidate shaping your next move or an employer making a call, it’s not either/or, it’s both, in balance. And if you’re unsure? That’s where we come in. Get in touch.

Should you send a thank you note to your hiring manager? We asked our recruitment experts

Should you send a thank you note to your hiring manager? We asked our recruitment experts

Posted June 3, 2025

You nailed the interview. The recruiter gets a thank you email – that’s standard. But what about the hiring manager? That’s where things get tricky.

Most candidates wonder if reaching out directly to the person who’ll actually decide their fate is brilliant networking or an awkward overstep. The truth? It depends entirely on how and when you do it.

We sat down with Talent’s Managing Director of Marketing Chloe O’Toole and our SaaS recruitment expert Tom Mackenzie to settle this once and for all. Their insights might change how you think about post-interview follow-up.

The case for: Direct connection beats playing it safe

Tom believes a well-executed thank you note can be a powerful move in the hiring process but it’s all about delivery. He views follow-up messages as a chance for candidates to demonstrate initiative, professionalism, and genuine interest in the role, particularly when done with emotional intelligence and a light touch.

“There’s a difference between a thank you and a hard close,” Tom explains. “The best candidates tailor their approach to the context, who they’re writing to, what kind of role they’re applying for, and how the interview went.” For sales roles, he says, a more confident, assertive close might be entirely appropriate. “You want someone who can sell and follow through so showing that persistence early makes sense.” But for technical roles, or when communicating with someone less responsive to sales-like tactics, subtlety is key.

Tom also encourages candidates to see thank you notes as an opportunity to add value. “Maybe you didn’t nail an answer during the interview, or you’ve identified a business opportunity/new market for the hiring manager” he says. “A follow-up message gives you a chance to elaborate and share the stronger example you thought of after the fact.” He recently observed a candidate do exactly that, and it paid off. The candidate in question gave the hiring manager a lead , which impressed the hiring team, resulted in a new business opportunity and ultimately resulted in an offer for the candidate – a true win-win situation for all!

While he understands that some hiring managers might feel a line has been crossed if a candidate digs up their email address to follow up directly, Tom believes this often signals curiosity and resourcefulness. “For me, that’s a positive. They’re showing initiative, and in most cases, if they found your work email, it was already out there.” He adds that for roles where hustle and creative problem-solving matter, a candidate who bends the rules slightly to stand out could be just the kind of person you want on your team.

Ultimately, Tom’s advice is about balance. “Don’t send a templated, robotic message and don’t pressure someone into a decision,” he says. “But if you’re authentic, thoughtful, and respectful, a thank you note can absolutely help you stand out.”

The case against: Respect the process – and the boundaries

Chloe, an experienced hiring manager, takes a more cautious view on candidate thank you notes. Not because she’s against gratitude, but because of how easily these gestures can cross a line. For her, it’s less about the message itself and more about how it lands in the context of the hiring process. “I absolutely want the candidate to thank the recruiter, but when they come directly to me it can feel a little bit pushy,” she explains. “But more than that, it sometimes feels like a boundary has been crossed especially if I haven’t given out my email address directly.”

Chloe points out that candidates will often do their homework before an interview (sometimes impressively so), but when that turns into an unsolicited message to her personal inbox, it can feel invasive. “I trust anyone who’s made it to a final interview stage to be a great person,” she says, “but it still feels uncomfortable when someone shows up in my inbox without my consent. It’s not that I don’t want to hear from them, it’s just that I didn’t invite it.” For her, a candidate finding and using her email address, especially when it wasn’t shared on a calendar invite or through a recruiter, can feel like a small violation of privacy.

Beyond that, Chloe often finds these messages to be overly formulaic and lacking authenticity. “It can feel insincere like they’re ticking a box rather than really showing genuine interest,” she says. In particular, she takes issue with messages that try to force a strong close. “When someone says, ‘I want to reinforce that I’m the ideal candidate for the role,’ it just rubs me the wrong way,” she admits. “That’s my decision to make not yours to declare.”

She acknowledges that thank you notes might work better in certain industries or for specific roles such as sales, where persistence and follow-up are key skills. But as a marketing leader, Chloe prefers candidates to direct their follow-up energy through the recruiter, who acts as a trusted gatekeeper. “That’s why you use a recruiter,” she says. “I want them to pass on that feedback not for it to come straight to me.”

Still, she concedes that not all thank you notes are problematic. A soft, thoughtful message that shows appreciation or adds value (without the hard sell) is far more welcome. “It’s always going to land better with me if someone just says, ‘Thanks for your time, I really enjoyed our chat,’ rather than trying to persuade me they’re the perfect fit.”

For Chloe, it ultimately comes down to tone and timing. “It’s not about whether or not you do it,” she says. “It’s about how you do it and how it makes the other person feel.”

The verdict: It’s all about reading the room

Ultimately, sending a thank you note to the hiring manager after an interview isn’t a matter of right or wrong, it’s about context, intent, and delivery. As Chloe and Tom illustrate, what lands well with one hiring manager may feel inappropriate to another. The key lies in reading the room: understanding the role, the industry, and the personalities involved. A thoughtful follow-up can reinforce interest and add value, but when misjudged, it risks crossing boundaries or coming off as disingenuous. In today’s competitive job market, candidates should trust their instincts, tailor their approach, and when in doubt, seek guidance from their recruiter, the person best placed to help them navigate the nuances of closing well or as we like to put it, us!

Is short tenure on a resume really a red flag? We asked our recruitment experts

Is short tenure on a resume really a red flag? We asked our recruitment experts

Posted May 6, 2025

The pandemic didn’t just change where we work, it shifted how we think about work altogether. Dining tables and spare bedrooms became our offices, Gen Z entered the workforce with fresh expectations, and a booming tech market sent salaries soaring. With remote work removing geographic barriers, job-hopping became more common and, in some circles, more accepted. But as employees embraced flexibility and opportunity, employers started to question the growing trend of short tenures. For some, it’s a sign of agility and ambition. For others, it’s a red flag.

To unpack both sides of the debate, we sat down with some of our recruitment experts to hear their take: Is short tenure a problem or simply the new normal?

Short tenure isn’t a bad thing

Georgia Townsend, a Candidate Manager at Talent who has worked with tech and digital candidates, argues that short tenure isn’t necessarily a red flag especially in today’s evolving workforce. She sees career movement as a strategic way for candidates, particularly younger generations, to accelerate growth.

“There are real advantages to moving roles more frequently,” Georgia says. “For candidates, short tenure can mean faster career progression, better pay, and broader exposure across industries and tech stacks.” She explains that staying too long in one company can sometimes slow down advancement, especially in fields like data and AI where hands-on experience with emerging tools is critical and often only gained through diverse, fast-paced environments.

Georgia also points out that the rise of remote and hybrid work has reshaped how people engage with companies. “Gen Z, for instance, entered the workforce just before or during COVID. Many haven’t had the chance to build strong in-person connections or feel a strong sense of loyalty to one employer,” she explains. “If companies haven’t nailed the ‘stickiness’ of culture in remote settings, you can’t blame young talent for moving on.” According to Yahoo Finance, Gen Z workers typically stay in a job for approximately 2 years and 3 months which is shorter than Millennials and significantly less than Gen X and Baby Boomers.

She believes employers need to consider the context. “Short stints shouldn’t be immediately disqualifying. Was it a toxic environment? A mismatch of values? A candidate with a few short roles but strong reasons and good reflection can still bring a lot of value.”

Georgia also highlights that short tenure can offer breadth of experience that longer stints might not. “Someone who’s worked in multiple environments might not have depth in one area, but they’ll have seen different ways of working and bring a broader toolkit to the table.”

Long tenure is best

Dylan Cohen, Director – Microsoft & Cloud Solutions, at Talent New York, who has been in the recruitment industry for nearly a decade, takes a more traditional stance, especially from the perspective of clients making long-term hiring decisions. As a recruiter who often works with consulting firms and high-stakes placements, he believes short tenure can – and often should – raise red flags.

“When I see four jobs in six years, I pause,” Dylan says. “Clients pay us a premium to find stable, long-term hires. They’re not going to shell out thousands in fees for someone who looks likely to leave in 12 months.”

He acknowledges that in early careers, especially post-COVID, some movement is expected. But past a certain point, he argues, repeated short stints can indicate a lack of depth. “A candidate may have breadth, but if they’ve never stayed long enough to see a project through or take on leadership responsibilities, it’s hard to judge their impact.”

Dylan also points out the salary inflation that short tenure can drive. “Candidates who hop around often demand more money with each move, but they’re not always bringing the seniority or experience to match. Some clients just won’t pay someone $130K because they had two short gigs – they want to see consistency and growth.”

Ultimately, short tenure should always come with an explanation. “COVID and economic disruptions are valid reasons. But if it’s a consistent pattern without context, it’s risky – for us as recruiters, and for our clients.”

Does location matter?

Dylan argues that whether short tenure is a red flag depends significantly on regional and industry contexts. He explains that in areas with more job opportunities, such as New York, short tenure may not be as concerning because of the fast-paced, high-risk, high-reward environment. “In places like New York, if someone has moved between companies every two to three years, it’s not that uncommon because the volume of opportunity is so high,” Dylan notes.

He believes the industry also plays a crucial role. For example, in sectors like sales, moving every 12 to 18 months is a red flag, but in software engineering, where projects may last several years, shorter stints may be more acceptable. Dylan also points out that the ability to explain why someone left a job can make a significant difference. “If someone can explain that they left because they outgrew the role or the company wasn’t able to provide new challenges, it helps.”

Georgia emphasizes that geographic location can influence how short tenure is viewed. For instance, in other markets, three years may seem like a relatively short tenure because of the slower pace of local industries. However, in cities with more dynamic job markets, such as New York or London, shorter tenures may be more acceptable. “In places like New York, three years in a role might be the norm before a person moves on for better opportunities,” Georgia explains. “In other markets, though, it could be more of a six-year game.”

She suggests that employers in regions with fewer job opportunities may be more inclined to view candidates with shorter tenures as flight risks, whereas in global hubs with constant industry shifts, the perspective on tenure might be different. Additionally, she highlights that even within a region, industries like mining, where growth is slower but more structured, may not align with candidates who are used to more fast-paced work environments.

Dylan’s final thoughts:

“I think the key takeaway here is that the answer depends on the industry and region. In my market, for example, I’d love a candidate with three jobs over 10 years who can speak specifically about migration projects. However, in other markets, that might not work. Long tenure typically signals loyalty, commitment, and the ability to see a project through, but it doesn’t always equate to experience across different job functions. Someone with long tenure in an end-user role might not be suitable for consulting clients because they’ve only seen one way of doing things. So, longer tenure is often better, but not always. It’s important to remember that more tenure doesn’t necessarily mean more diverse experience.”

Georgia’s final thoughts:

“The real debate comes down to what clients want out of a role. For example, in a complete transformation, you wouldn’t hire someone who’s been at one company for seven years, because they’ve only seen things done one way. That’s where someone with three jobs in six years might be favored. I agree that less than 12 months in a role is a red flag, and having multiple stints under 12 months is also concerning. But in rapidly changing industries like data, AI, or coding, the shorter learning curves and evolving technology challenge traditional thinking about tenure.”

What’s in store for the Auckland market in 2025?

What’s in store for the Auckland market in 2025?

Posted April 2, 2025

Auckland Market Overview

It’s a new year and with that, brings a lot of opportunities.

2024 was an up and down market for us Kiwis. The economy was tough and that had a knock-on effect for the hiring market. There were some great wins though towards the back end of the year with the Reserve Bank lowering the Official Cash Rate. AI took centre stage, and cybersecurity was still a hot topic for businesses.  There’s no doubt, leaders will still be focusing in on these areas as we begin 2025. Let’s get into what we’re experiencing currently.

We are nearing the next Reserve Bank meeting (happening on the 19th of February) where they’ll discuss potentially lowering the Official Cash Rate (OCR) again. Rumours are swirling with the major banks’ economists picking 0.50%. With this in mind, many mortgage holders are hoping this will ease worries, however it has been reported much of the drop expected throughout the year has already been priced into rates. Time will tell though, as if one bank drops their rates further, we’d hope that others will follow suit to stay competitive. With the Trump administration in power, that could potentially influence the rest of the world’s economies and inflation rates. Time will tell.

According to Stats NZ, New Zealand’s annual net migration gain continues to fall but the number of departing Kiwis looks to have peaked. The net gain for the year to November 2024 was 30,600. That number was made up of a net gain of 78,500 non-New Zealand citizens and a net loss of 48,000 New Zealand citizens. Meanwhile, the 127,800 migrant departures in the November 2024 year were, provisionally, the highest on record for an annual period, Stats NZ said.

According to SEEK, job ads fell by 23% for December 2024. This is tough to hear as it was only a few months ago that we’d seen a lift. These results may be indicative of businesses slowing down given it is after all the December period and potentially were waiting for the new year to begin before making critical hires.

It’s not all industries that have seen a halt though. SEEK Country Manager, Rob Clark, said, “Some industries ended the year with more opportunities, including banking & financial services and insurance & superannuation, thanks to growth spurts at the end of the year.”

Now when you consider all of this and that markets move in cycles, one can’t help but think if spending / investment / project decisions are building up when they push go, will they all push go together?

Candidate needs

  • Security; whether that’s for perm or continuity of their extension. Security is by far the highest priority.
  • In line with that, increased, frequent and consistent communication from their workplace to assure them of the organisation’s plan.
  • If they have flexibility in their role, for that to continue. This is a perk people really do not want to give up if they have it established. However, we are seeing candidates begrudging soften on this in line with job security.
  • Making themselves “sticky” in a highly changeable employment market.
  • Drive to increase their personal brands, networking given the changeable nature of workforces.
  • Increased AI literacy – there is a growing sense that if you don’t increase your AI knowledge you’ll be outpaced by those who do.

Business needs

  • Contractors who hit the ground running, add significant value and don’t take up a lot of management bandwidth. Highly likely in permanent candidates too.
  • Increased physical visibility in the office across both contractors and permanent employees.
  • Continued initiatives to reduce the cost of their workforce and driving efficiencies.
  • Streamline processes and automate where possible. Drive increase in productivity.
  • Leadership who can lead change and can do so in volatile times.
  • AI and data governance strategies.

The year ahead

The year ahead will be an interesting one for us Kiwis. What some may feel as a tipping point, others may think that we’re still in the thick of it. Business leaders will be grappling with the confidence to invest, however without investment they may be losing out to their competition.

I was recently reading an article from Spark CEO, Jolie Hodson, who stated that she wants New Zealand to fully embrace advance digital technologies like AI, cloud computing, and the Internet of Things (IoT).  For the past 20 years, New Zealand has consistently spent less than the OECD average on research and development. The article also stated that by international standards, our businesses are particularly low investors in R&D which as a result we’re in a place where our ability to transform businesses with technology is underleveraged.

The question remains; when is the right time to push go on projects and invest? Pressure will remain for our leaders to do more with less from their team members. The advice I would give to them is ensure clear communication and speak with honesty – team members will see right through it if it’s not. Continue to showcase empathy and have support systems in place. Be ready to pivot and empower team members to be agile. Above all, keep learning. Stay up to date with industry trends and other relevant information that can then be fed back into teams. It’s going to be an interesting market and you’ll want to keep your top talent.

Candidates want stability, long contracts for those that are contractors and a feeling of safety within a business and on a project. Continuous learning and skill development will ensure you stand out in a crowd when applying for roles. Use your voice to showcase your knowledge on industry trends through platforms such as LinkedIn. Networking is another great way to increase your visibility and help you land that top gig.

Candidates are still seeking higher salaries in line with the increased cost of living however if they are actively looking for a new job are willing to negotiate.

No matter what, looking after your team members should be any business’s number one priority. With the global tech skills shortage sticking around, NZ losing Kiwis to other markets, demand for hard-to-find, highly skilled talent isn’t going anywhere. The biggest difference between NZ and Australia is the very drastic difference between the decreasing amount of job opportunities and the significantly increasing amount of job applicants.

In my last update, I shared the statement “survive till 2025” which had been said quite a lot. Well, we’re here now. It’s not going to be a quick fix. We must set our teams up for success so we can thrive. Where we can, invest in technology and don’t be afraid to embrace AI. For candidates, upskill and continue to tap into your network. Don’t give up hope. I’m always available to meet for a coffee and a chat, as is my team.

To finish with something cheesy, because why not, let’s all thrive in 2025.

6 Top Tips for More Diverse Hiring

6 Top Tips for More Diverse Hiring

Posted February 18, 2025

Building a diverse workforce isn’t about ticking boxes or hitting targets—it’s about bringing together the best mix of people to make your business stronger, smarter, and more successful. Here are six top tips to help you create a hiring strategy that’s diverse, inclusive and, ultimately, effective.

1. Consider ditching the degree: Open up your entry points

Rigid entry requirements can be a diversity killer. Companies are waking up to the idea that you shouldn’t be so picky about where people have studied. But can you take this further and open your organisation to some incredible talent you would’ve otherwise missed? As one example, consider rethinking your grad program(s) and instead explore bringing on apprentices, trainees, and interns. You don’t have to reinvent the whole scheme from scratch, but consider opening up new avenues through which high potential young people with skills and enthusiasm can join.

2. Design work to fit a diverse workforce

Creating a more diverse workforce starts with how you design jobs. We’ve seen examples where a traditional demanding and multi-faceted role was split into two distinct ones, so that people with different needs, wants, and circumstances—like caregivers—had more chance of finding a job they’d love within the company.

Take a look at your job descriptions and the way you currently dictate how work gets done. Are you rigid or adaptable? And why is it that way? Offering part-time roles, condensed hours, job shares, or different shift patterns could help you attract talent that might have otherwise not even bothered applying.

3. Kick out the bias in your hiring process

We get it. This is easier said than done, but there’s a great return on investment. If the challenge of removing bias seems daunting, start by breaking it down into two categories: the things talent acquisition can control, and the things that are reliant on the rest of the business.

Talent acquisition is in control of removing jargon or gendered language from job ads and job descriptions. Look at the questions you’re asking and methods you’re using to screen, interview and assess candidates—are you assessing them fairly?

Then, of course, the biggest decision-maker in the hiring process is the hiring manager. They are the critical fork in the road on the diverse hiring journey. So, make sure they’re well-trained (and continually coached!) to spot and stop any sneaky biases—conscious or unconscious—from creeping in.

4. Tie DEI efforts to business goals

Diversity initiatives that are seen as “nice-to-haves” never get far. The best DEI efforts solve a business problem. If you don’t know the problem you’re ultimately trying to solve, go back and find out. And, no, “not enough female technology professionals” likely isn’t the problem. But, “we’re losing market share because a lack of intellectual diversity in our teams is holding back our ability to solve critical customer problems” might just be.

Flexing your commercial muscle might be new to some People and Talent leaders or it might seem unnecessary in the face of such a strong moral and ethical argument. But especially when economic times are tough or uncertain, doing the “right” thing, might start to mean different things to different people. You need to demonstrate that the “right”—as in, the fair, equitable, inclusive, and morally sound thing—is also the right thing in a financial sense.

If you want your DEI work to stick, make sure it’s solving a real business challenge. When it’s tied to the bottom line, it’s much more likely to get the backing it needs.

5. Get personal with your hiring campaigns

Trying to attract a diverse talent pool with generic ads? Unlikely. But you can crack the code by spotlighting a few of your employees in recruitment campaigns—the ones who represent the audience you’re aiming to connect with. Invest in tailoring the language and visuals used and places you advertise to ensure you’re being seen and heard by specific communities of candidates.

The key to a persona-based recruitment marketing approach is to use authentic, relatable stories that make people feel like they can belong in your team.

6. When it comes to benefits, one size doesn’t fit all

Perks and benefits should be as diverse as your candidate pool. To start with, if you’re not offering flexibility in how, when, or where work gets done, you’re probably shutting out some great candidates. Look at your benefits package, too—does it appeal to different family setups, cultures, or lifestyles?

Flexible work, different leave types for caregivers, or culturally inclusive holidays are initiatives used to good effect. If diverse candidates keep dropping out of the process, it might be time to tweak what you’re offering.

Conclusion

We could’ve called this article “6 top tips to be a better business”. Because, arguably, that’s what this is about. Diverse hiring isn’t about keeping HR happy—it’s about building a better, more competitive company. If you want to attract the best and brightest, you’ve got to rethink the way you hire. Be open, be flexible, cut the fuss, and make sure you’re solving real business problems.

If you’d like more information on how to design and implement practical diverse hiring strategies in your company, please get in touch with our team at Solve or click here for more information about the ways in which Solve can guide you and your teams toward a world-class TA function.