Auckland Market Overview

It’s a new year and with that, brings a lot of opportunities.

2024 was an up and down market for us Kiwis. The economy was tough and that had a knock-on effect for the hiring market. There were some great wins though towards the back end of the year with the Reserve Bank lowering the Official Cash Rate. AI took centre stage, and cybersecurity was still a hot topic for businesses.  There’s no doubt, leaders will still be focusing in on these areas as we begin 2025. Let’s get into what we’re experiencing currently.

We are nearing the next Reserve Bank meeting (happening on the 19th of February) where they’ll discuss potentially lowering the Official Cash Rate (OCR) again. Rumours are swirling with the major banks’ economists picking 0.50%. With this in mind, many mortgage holders are hoping this will ease worries, however it has been reported much of the drop expected throughout the year has already been priced into rates. Time will tell though, as if one bank drops their rates further, we’d hope that others will follow suit to stay competitive. With the Trump administration in power, that could potentially influence the rest of the world’s economies and inflation rates. Time will tell.

According to Stats NZ, New Zealand’s annual net migration gain continues to fall but the number of departing Kiwis looks to have peaked. The net gain for the year to November 2024 was 30,600. That number was made up of a net gain of 78,500 non-New Zealand citizens and a net loss of 48,000 New Zealand citizens. Meanwhile, the 127,800 migrant departures in the November 2024 year were, provisionally, the highest on record for an annual period, Stats NZ said.

According to SEEK, job ads fell by 23% for December 2024. This is tough to hear as it was only a few months ago that we’d seen a lift. These results may be indicative of businesses slowing down given it is after all the December period and potentially were waiting for the new year to begin before making critical hires.

It’s not all industries that have seen a halt though. SEEK Country Manager, Rob Clark, said, “Some industries ended the year with more opportunities, including banking & financial services and insurance & superannuation, thanks to growth spurts at the end of the year.”

Now when you consider all of this and that markets move in cycles, one can’t help but think if spending / investment / project decisions are building up when they push go, will they all push go together?

Candidate needs

• Security; whether that’s for perm or continuity of their extension. Security is by far the highest priority.
• In line with that, increased, frequent and consistent communication from their workplace to assure them of the organisation’s plan.
• If they have flexibility in their role, for that to continue. This is a perk people really do not want to give up if they have it established. However, we are seeing candidates begrudging soften on this in line with job security.
• Making themselves “sticky” in a highly changeable employment market.
• Drive to increase their personal brands, networking given the changeable nature of workforces.
• Increased AI literacy – there is a growing sense that if you don’t increase your AI knowledge you’ll be outpaced by those who do.

Business needs

• Contractors who hit the ground running, add significant value and don’t take up a lot of management bandwidth. Highly likely in permanent candidates too.
• Increased physical visibility in the office across both contractors and permanent employees.
• Continued initiatives to reduce the cost of their workforce and driving efficiencies.
• Streamline processes and automate where possible. Drive increase in productivity.
• Leadership who can lead change and can do so in volatile times.
• AI and data governance strategies.

The year ahead

The year ahead will be an interesting one for us Kiwis. What some may feel as a tipping point, others may think that we’re still in the thick of it. Business leaders will be grappling with the confidence to invest, however without investment they may be losing out to their competition.

I was recently reading an article from Spark CEO, Jolie Hodson, who stated that she wants New Zealand to fully embrace advance digital technologies like AI, cloud computing, and the Internet of Things (IoT).  For the past 20 years, New Zealand has consistently spent less than the OECD average on research and development. The article also stated that by international standards, our businesses are particularly low investors in R&D which as a result we’re in a place where our ability to transform businesses with technology is underleveraged.

The question remains; when is the right time to push go on projects and invest? Pressure will remain for our leaders to do more with less from their team members. The advice I would give to them is ensure clear communication and speak with honesty – team members will see right through it if it’s not. Continue to showcase empathy and have support systems in place. Be ready to pivot and empower team members to be agile. Above all, keep learning. Stay up to date with industry trends and other relevant information that can then be fed back into teams. It’s going to be an interesting market and you’ll want to keep your top talent.

Candidates want stability, long contracts for those that are contractors and a feeling of safety within a business and on a project. Continuous learning and skill development will ensure you stand out in a crowd when applying for roles. Use your voice to showcase your knowledge on industry trends through platforms such as LinkedIn. Networking is another great way to increase your visibility and help you land that top gig.

Candidates are still seeking higher salaries in line with the increased cost of living however if they are actively looking for a new job are willing to negotiate.

No matter what, looking after your team members should be any business’s number one priority. With the global tech skills shortage sticking around, NZ losing Kiwis to other markets, demand for hard-to-find, highly skilled talent isn’t going anywhere. The biggest difference between NZ and Australia is the very drastic difference between the decreasing amount of job opportunities and the significantly increasing amount of job applicants.

In my last update, I shared the statement “survive till 2025” which had been said quite a lot. Well, we’re here now. It’s not going to be a quick fix. We must set our teams up for success so we can thrive. Where we can, invest in technology and don’t be afraid to embrace AI. For candidates, upskill and continue to tap into your network. Don’t give up hope. I’m always available to meet for a coffee and a chat, as is my team.

To finish with something cheesy, because why not, let’s all thrive in 2025.

As businesses across Australia and New Zealand continue their digital transformation in 2025, certain tech skills are becoming highly sought after by employers.

Whether you’re an IT professional looking to future-proof your career or aspiring to become a tech specialist, developing expertise in these key areas can boost your employability and give you an edge in this year’s hiring market.

Let’s get into the top five tech skills in demand for 2025, their applications across the top industries hiring these specialists, and the online courses available via LinkedIn Learning, and Skillsoft Percipio which is free for Talent contractors through our ENGAGE platform.

1. Data Architecture

As companies generate and use increasing amounts of data, they need structured frameworks to ensure data is accessible, reliable, and secure. This is where data architects come in, with their role involving designing, managing, and optimising the way data is stored, processed, and kept secure within an organisation.

This year, the top industries hiring for data architecture professionals and potential applications within these organisations are Finance & Banking (managing vast transactional and compliance data), Healthcare (securing patient data management), Retail & eCommerce (optimising customer and sales data) and Government & Public Services (handling citizen data securely).

Key specialisations within this area are Data Governance & Compliance ensuring data policies align with regulations, Cloud Data Architecture which entails designing scalable cloud-based data systems, and Big Data Solutions to manage large datasets for analytics and AI.

Online courses to get you started as a data architect are ‘Learning Data Architecture’ on LinkedIn Learning and ‘Data Architecture Fundamentals’ on Skillsoft Percipio.

2. Azure SQL

Microsoft’s cloud-based database services, Azure SQL enables businesses to store, manage, and analyse structured data efficiently. Organisations migrating to cloud-based infrastructure requires specialists skilled in Azure SQL administration and development.

In 2025, the top industries hiring for Azure SQL experts and their potential applications are Corporate IT & Enterprise Solutions (managing company-wide data), Healthcare (handling electronic health records securely), Manufacturing & Logistics (optimising supply chain data), and Telecommunications (scaling large databases for millions of users).

Key Azure specialisations are Azure SQL Database Administration to configure, manage, and optimise cloud-based databases, Data Integration with Azure to connect Azure SQL with other cloud services, and Performance Tuning & Security ensuring database efficiency and security.

Online courses to gain a better understanding of this skill area are ‘Microsoft Azure SQL for Beginners’ on LinkedIn Learning, and ‘Azure SQL Administration Essentials’ on Skillsoft Percipio.

3. ITIL Implementation

Information Technology Infrastructure Library (ITIL) is a framework for IT service management (ITSM) helping businesses deliver high-quality and efficient IT services. ITIL-certified professionals can streamline IT processes, reduce downtime, and improve service delivery.

This year, the top industries hiring for ITIL experts and what the role could entail are Banking & Financial Services (ensuring IT systems run smoothly), Telecommunications (optimising IT support services), Government & Public Sector (implementing efficient IT service management), and Enterprise IT Departments (standardising IT operations and processes).

If we were to break this specialisation down even further, these would be: ITIL Service Strategy & Design to align IT services with business goals, ITIL Change Management ensuring smooth updates and system changes, and ITIL Service Operations to optimise help desk and IT support services.

Two online courses to get you started are ‘Foundations of ITIL’ on LinkedIn Learning, and ‘ITIL 4 Foundation Certification Course’ on Skillsoft Percipio.

4. Security Information and Event Management (SIEM)

SIEM solutions collect, analyse, and respond to security threats in real-time by monitoring logs, detecting anomalies, and automating incident responses. With cybersecurity threats on the rise, businesses need SIEM experts to protect critical systems and data.

In 2025, these are the top industries hiring SIEM specialists and its potential applications: Cybersecurity & IT Services (detecting and preventing attacks), Healthcare (protecting patient records from breaches), Government & Defence (securing sensitive information and critical infrastructure), and Retail & eCommerce (preventing fraud and cyberthreats).

Key specialisations within this skill area are SIEM Platform Management to configure and optimise SIEM tools like Splunk, IBM QRadar, and Microsoft Sentinel, Threat Intelligence & Analysis to identify security threats before they escalate, and Incident Response & Forensics to investigate and mitigate security breaches.

Online courses to get you started are ‘Introduction to SIEM’ on LinkedIn Learning and ‘SIEM Essentials’ on Skillsoft Percipio.

5. Microsoft Azure Machine Learning

Azure Machine Learning is a cloud-based AI and machine learning platform enabling businesses to build, deploy, and manage AI models at scale. With AI-driven automation and analytics becoming a core business function, expertise in Azure ML is highly valuable and sought-after.

In 2025, the top industries hiring for Azure Machine Learning experts and potential use-cases are: Finance & Banking (fraud detection, risk assessment), Healthcare (predictive analytics for patient diagnosis), Retail & eCommerce (personalised recommendations, inventory forecasting), and Manufacturing (automated quality control, process optimisation).

Specialisations within this area are AI Model Development, building and training predictive models using Azure ML, MLOps (Machine Learning Operations) to deploy and maintain ML models efficiently, and Deep Learning & Neural Networks to develop advanced AI applications.

Online courses to gain a better understanding are ‘Azure Machine Learning Fundamentals’ on LinkedIn Learning, and ‘Microsoft Certified: Azure AI Engineer Associate’ on Skillsoft Percipio.

Conclusion

To remain competitive in a market that is currently in an employer’s favour, it’s important to continue developing your skills and specialties. Whether you’re interested in data, cybersecurity, cloud computing, or IT service management, mastering any of these above skills can unlock new career opportunities.

If you’re part of our contractor community at Talent, reach out to your Contractor Care point of contact and ask how you can join our all-in-one contractor hub, ENGAGE. With free Skillsoft Percipio courses on offer, now is the best time to invest in your professional development.

Learn more about contracting through Talent here, or if you’re on the search for a new job head to our jobs board. If you’re curious about what tech professionals in these fields are earning across Australia and New Zealand, head to our Salary Guide filled with all the latest data.

As we progress through 2025, many professionals across Australia and New Zealand have noticed little to no change in salaries for their job titles compared to the previous year. Despite ongoing skills shortages in some industries and the increasing cost of living, wage growth has remained sluggish. So, what does this all mean?

Economic stability leading to salary correction

The rapid wage increases seen post-pandemic, particularly in high-demand industries, are now stabilising. Employers who once felt pressured to offer inflated salaries to attract talent are now adjusting to more sustainable pay structures.

As Katie Kemp, Senior Consultant at Talent Wellington, explains, “I would suggest that salaries are self-correcting. The pandemic and the perception of people scarcity has passed as the market turns to favour employers; so, rather than flattening, we are seeing salaries come to be more realistic and in line with the expectation of the role and a candidate’s experience.”

Wage growth slowing across the board

According to the Australian Bureau of Statistics, public sector wages rose by only 0.8% in the December quarter of 2024, a significant slowdown from previous years. Additionally, the Australian Industry Group forecasts wage growth to decline steadily from 4.1% to 3.9% by the end of 2025-2026.

However, as Edwin Foo, Principal Account Manager at Talent Perth shares, “I don’t foresee IT salaries decreasing despite the measured slow-down in annual wage growth. More notably rather, IT roles and positions that become less in demand during the course of 2025-2026 will likely remain stagnant, whilst in-demand skill sets within areas of Cybersecurity, Data Science, Artificial Intelligence and Machine Learning for example, will continue to trend upwards due to ongoing shortages, and so depending on the IT specialisation, the wage growth experienced will be relative.”

Inflation and interest rates are pressuring businesses

The Reserve Bank of Australia (RBA) expects inflation to return to the target range of 2-3% by 2025-2026. While this is positive for economic stability, many businesses are still dealing with higher operational costs, borrowing expenses, and cost-cutting measures, reducing their ability to offer significant pay raises.

Alan Dowdall, Practice Lead at Talent Sydney, shares, “While niche tech skills remain in high demand which calls for competitive rates, overall, salaries remain flat. Clients are consistently asking for salary and market insights to ensure they’re getting value for money, and that seems to be the attitude for most employers who need to stick to their budgets.”

Contracting market shifts & changing job preferences

Another factor impacting salary trends is the shift from contract hiring to permanent and fixed-term staffing. While contract roles were lucrative during the pandemic, fewer opportunities are currently available with many professionals accepting permanent roles with steadier and often lower salaries.

As Jacaleen Williams, Senior Consultant at Talent Wellington, explains, “There’s a mix in the market in terms of expectation and reality. Some areas saw salaries inflated/over-inflated around COVID times, and there is some flattening happening now. The decrease in contracting opportunities has seen people need to switch back to permanent or fixed-term positions.”

So, what can professionals do?

Edwin states that “the lesson here, is for IT candidates to remain on the front foot when it comes to upskilling themselves, and pivoting pathways if need be, in order to ensure that they are future-proofing their careers and maximising the salaries that they earn.”

If you’re facing salary stagnation, consider:

• Upskilling in in-demand areas like data analytics, cybersecurity, and cloud computing
• Negotiating perks like bonuses, additional leave, or professional development funding
• Explore new opportunities where demand for your skill set remains high

While large salary increases may not be as common as before, the key to career growth in 2025 is adaptability. Being equipped with the right skills and market knowledge will put you in the best position for future pay rises.

For more of the latest information on the hiring market, top salaries, skills in demand, and more, head to our More than Money Salary Guide 2025.

Building a diverse workforce isn’t about ticking boxes or hitting targets—it’s about bringing together the best mix of people to make your business stronger, smarter, and more successful. Here are six top tips to help you create a hiring strategy that’s diverse, inclusive and, ultimately, effective.

1. Consider ditching the degree: Open up your entry points

Rigid entry requirements can be a diversity killer. Companies are waking up to the idea that you shouldn’t be so picky about where people have studied. But can you take this further and open your organisation to some incredible talent you would’ve otherwise missed? As one example, consider rethinking your grad program(s) and instead explore bringing on apprentices, trainees, and interns. You don’t have to reinvent the whole scheme from scratch, but consider opening up new avenues through which high potential young people with skills and enthusiasm can join.

2. Design work to fit a diverse workforce

Creating a more diverse workforce starts with how you design jobs. We’ve seen examples where a traditional demanding and multi-faceted role was split into two distinct ones, so that people with different needs, wants, and circumstances—like caregivers—had more chance of finding a job they’d love within the company.

Take a look at your job descriptions and the way you currently dictate how work gets done. Are you rigid or adaptable? And why is it that way? Offering part-time roles, condensed hours, job shares, or different shift patterns could help you attract talent that might have otherwise not even bothered applying.

3. Kick out the bias in your hiring process

We get it. This is easier said than done, but there’s a great return on investment. If the challenge of removing bias seems daunting, start by breaking it down into two categories: the things talent acquisition can control, and the things that are reliant on the rest of the business.

Talent acquisition is in control of removing jargon or gendered language from job ads and job descriptions. Look at the questions you’re asking and methods you’re using to screen, interview and assess candidates—are you assessing them fairly?

Then, of course, the biggest decision-maker in the hiring process is the hiring manager. They are the critical fork in the road on the diverse hiring journey. So, make sure they’re well-trained (and continually coached!) to spot and stop any sneaky biases—conscious or unconscious—from creeping in.

4. Tie DEI efforts to business goals

Diversity initiatives that are seen as “nice-to-haves” never get far. The best DEI efforts solve a business problem. If you don’t know the problem you’re ultimately trying to solve, go back and find out. And, no, “not enough female technology professionals” likely isn’t the problem. But, “we’re losing market share because a lack of intellectual diversity in our teams is holding back our ability to solve critical customer problems” might just be.

Flexing your commercial muscle might be new to some People and Talent leaders or it might seem unnecessary in the face of such a strong moral and ethical argument. But especially when economic times are tough or uncertain, doing the “right” thing, might start to mean different things to different people. You need to demonstrate that the “right”—as in, the fair, equitable, inclusive, and morally sound thing—is also the right thing in a financial sense.

If you want your DEI work to stick, make sure it’s solving a real business challenge. When it’s tied to the bottom line, it’s much more likely to get the backing it needs.

5. Get personal with your hiring campaigns

Trying to attract a diverse talent pool with generic ads? Unlikely. But you can crack the code by spotlighting a few of your employees in recruitment campaigns—the ones who represent the audience you’re aiming to connect with. Invest in tailoring the language and visuals used and places you advertise to ensure you’re being seen and heard by specific communities of candidates.

The key to a persona-based recruitment marketing approach is to use authentic, relatable stories that make people feel like they can belong in your team.

6. When it comes to benefits, one size doesn’t fit all

Perks and benefits should be as diverse as your candidate pool. To start with, if you’re not offering flexibility in how, when, or where work gets done, you’re probably shutting out some great candidates. Look at your benefits package, too—does it appeal to different family setups, cultures, or lifestyles?

Flexible work, different leave types for caregivers, or culturally inclusive holidays are initiatives used to good effect. If diverse candidates keep dropping out of the process, it might be time to tweak what you’re offering.

Conclusion

We could’ve called this article “6 top tips to be a better business”. Because, arguably, that’s what this is about. Diverse hiring isn’t about keeping HR happy—it’s about building a better, more competitive company. If you want to attract the best and brightest, you’ve got to rethink the way you hire. Be open, be flexible, cut the fuss, and make sure you’re solving real business problems.

If you’d like more information on how to design and implement practical diverse hiring strategies in your company, please get in touch with our team at Solve or click here for more information about the ways in which Solve can guide you and your teams toward a world-class TA function.

We are hosting an ENGAGE-exclusive webinar event where we’ll be sharing our hiring market updates for Australia and New Zealand. Our experts will cover their predictions for 2025, the hottest skills in demand, and how to get ahead of the competition in the current market. There will be a Q&A at the end where you’ll be able to submit your thoughts and questions.

Session information

Date: Thursday, 13th February

Time: 12:00pm AEDT // 2:00pm NZDT

Where: Online via Zoom

Your Talent experts

JP Browne

JP is a Practice Lead from Auckland who has worked in tech recruitment for 20 years. JP specialises in recruiting for C-Suite and leadership teams as well as project transformation.

Music is a big passion of JP’s and his vinyls have pride of place in his office. When not listening to music, he’s learning the piano and dreams of taking up the bagpipes again, and when the weather allows he’ll be doing a very average job of playing golf.

Scarlett Cooke

Scarlett is an Account Director in Sydney, who has worked with Talent for 7 years. Scarlett supports businesses in NSW covering a range of sectors which include technology, transformation, project services, engineering, and corporate services.

When she can, Scarlett loves to travel and is considered amongst her friend group as the go-to for tips on holiday destinations.

Joseph Petrovski

Joseph is an Account Executive in Melbourne who has worked with Talent for 7 years. Joseph specialises in delivering for the renewables, construction, utilities & energy industries.

Joe is a passionate music fan and can play quite a few instruments. His favourite one to play is the didgeridoo.

To find out more about contracting at Talent, click here.

Artificial Intelligence (AI) is revolutionising the automation and software development landscape with advanced tools like GPT-4 now capable of generating code and offering solutions to intricate problems. All of which prompts the question: Is the role of automation experts becoming obsolete? Declan Cavanagh, Technical Consultant for AI at Avec, shares his insights.

The strengths of AI in automation

AI’s capabilities in automation are truly impressive, and this Microsoft 365 Life Hacks article highlights how AI is significantly accelerating coding and problem-solving by automating repetitive tasks and streamlining workflows. For instance, AI tools can generate boilerplate code, perform basic debugging, and offer recommendations for improving efficiency. Declan shares, “In my own work, AI tools like GPT-4 achieve success about 80% of the time, allowing my team and our clients to accomplish more in less time and focus on higher-value tasks. This productivity boost is one of the most significant advantages of incorporating AI into automation workflows.”

However, even with this seemingly impressive 80% success rate, the remaining 20% highlights a critical limitation. According to Declan, “AI tools struggle with nuanced or ambiguous tasks. They are only as good as their training data and algorithms, which means they often fail to adapt to unique or complex requirements. While AI can handle routine problems with remarkable efficiency, it lacks the contextual understanding and creativity needed for bespoke solutions.”

The myth of ‘AI as a replacement’

The idea that AI will entirely replace programmers and automation experts is not a new one. Supporters of this perspective frequently highlight AI’s capability to write code, yet they often neglect the complexities inherent in software development. Writing code is just one aspect of a broader process that encompasses design, deployment, debugging, and long-term maintenance. As Declan points out, “Clients often underestimate these complexities, assuming that AI tools can manage an entire project autonomously. While GPT-4 can draft a functional application, it cannot deploy the solution, ensure compatibility with existing systems, or maintain the software as requirements evolve. Moreover, AI-generated solutions may appear correct but often falter under real-world conditions where integration and scalability are crucial.”

The case for human expertise

Working with human experts ensures the success of automation projects where AI alone might falter. BP-3 highlights that automation experts play a pivotal role in navigating complex systems, identifying misaligned processes, and ensuring that solutions are scalable and adaptable. AI tools lack the capability to comprehend the broader organisational context or effectively address edge cases.

Human experts also bring creativity and judgement to the table. As Declan notes, “When AI-generated solutions fall short, experts can evaluate alternative approaches, customise solutions to meet unique needs, and ensure that ethical and business considerations are integrated into the process. These tasks require a level of critical thinking and domain expertise that AI cannot replicate.”

The collaborative future of AI and experts

Rather than replacing automation experts, AI tools should be seen as co-pilots. By handling routine tasks, AI allows experts to focus on higher-level challenges, such as strategic decision-making, system architecture, and user experience, creating a collaborative future where productivity and innovation thrive. According to Declan, “Clients who believe they can bypass experts entirely often learn the hard way. While tools like GPT-4 are powerful, they are not substitutes for nuanced skills required to implement and maintain robust applications. Automation experts bridge the gap between AI-generated outputs and real-world solutions, ensuring that projects meet business goals and long-term requirements.”

So, where does Avec come in?

Avec is a specialist IT project delivery company under Talent, providing technology agnostic implementation solutions across Australia and New Zealand. Combining decades of project management experience, Avec helps clients across all industries achieve their business objectives by delivering IT projects with precision and an unwavering commitment to delivery to make life easier for our clients through Automation, Architecture, Business Analysis, Data, PMO, Testing and beyond.

While AI is a transformative force in the world of automation, it cannot replace the expertise of human professionals. Tools like GPT-4 can achieve impressive results, but their limitations become apparent in complex or context-dependent situations. Automation experts provide the critical thinking, creativity, and strategic oversight necessary to ensure that AI solutions are seamlessly integrated and effectively maintained. Reach out to the Avec team today to learn more about how AI and automation solutions can propel your projects.

If you’re a jobseeker looking for your next exciting role in automation, head to our jobs board. Or if you’re a hiring manager looking to build a team of skilled tech experts, learn more about our services here or which industries we’ve helped before here.

While women continue to break barriers, redefine leadership, and drive innovation in tech, the journey to achieving gender equity remains a work in progress. In our latest instalment of Leading the Way, we chat to one of our Brisbane-based contractors, Gaby Doebeli, as part of the ongoing conversation and advocacy around increasing and supporting women in tech. Let’s jump in.

Tell us about your current role and career background.

I am currently working as a senior business analyst for Queensland Government Customer and Digital Group. I was engaged a year ago to work on the Digital Economy Strategy Program of work and have since been part of four projects:

• Rollout and ongoing enhancement of QChat and AI Platform across Queensland Government Agencies
• Initiation of Digital Investment Governance Framework
• Initiation of QLD Government Shared Service Strategy and
• Initiation of Rostering, Time and Attendance

These three projects required me to engage many stakeholders from different agencies across the Queensland Government in the pursuit to gather and elaborate requirements for the purpose of option papers, business requirements specifications, and proof of concept scenario.

Here are some of my career highlights:

• Proficient in enterprise architecture, business process management, and digital transformation.
• Experienced in leading and coordinating multidisciplinary teams to deliver complex projects.
• Skilled in agile methodologies such as Scrum, Kanban, and XP, with certifications as a Scrum Master and Agile Delivery at Scale.
• Strong leadership, communication, and stakeholder management abilities.
• Expertise in business analysis, including requirements elicitation, process modelling, and solution design.
• Demonstrated success in business process optimisation and governance, with a focus on continuous improvement.
• Extensive educational background, including a Master of Information Systems and certifications in project management and agile methodologies.

What is the most challenging aspect of your role?

The most challenging aspect of my role as a business analyst is to navigate through complex digital programs and projects; driving the change, overcoming resistance, and managing stakeholders expectations.

What is your favourite thing about your role?

The continuous learning aspect of my job as no project is the same. The rapid technology advancements and industry evolution, staying abreast of emerging trends, best practices, and industry standards is essential in my role and I am loving it.

What is your experience as a woman in a male-dominated industry?

I am cognisant of the pervasive stereotypes and biases that women often encounter in the workforce. However, I approach these challenges with a balanced blend of assertiveness and empathy. I firmly advocate for gender equality and inclusivity in all aspects of my work, while also fostering open dialogue and understanding to address any instances of bias or discrimination. By leading with a firm yet gentle approach, I am to create a supportive and empowering environment where all individuals, regardless of gender, can thrive and contribute to our collective success.

Who are your role models and inspirations?

My role models are my parents, who have worked together in several successful businesses over 30 years.

Do you have any advice to anyone entering the industry?

• Embrace continuous learning and foster a growth mindset
• Develop strong communication skills
• Foster collaboration and teamwork
• Be agile and adaptive
• Prioritise stakeholder relationships
• Lead by example
• Take ownership and accountability

At Talent, we’re proud to represent and support a global network of over 5,000 active contractors. Helping professionals unleash their potential has been the foundation of our business since 1995, and we’re not stopping yet. Learn more about the contractor community at Talent and how we can help you build your dream career here.

In today’s tough economic climate, many New Zealand businesses are facing hard choices about where to invest. Despite the downturn experienced in the last 12-18 months, our clients are telling us that Diversity, Equity and Inclusion (DEI) remains a critical priority but is often at risk of being sidelined by budget pressures and competing concerns.

Kara Smith, Managing Director of New Zealand, and Tom Bailey, Senior Consultant here at Talent speak with leading HR and TA experts who share their practical tips, and insights on overcoming barriers, as well as how to make a strong case for DEI investment during uncertain times.

Know your ‘why’: Approaching DEI with clear intentions

Katrina Hau, Director of People Experience at Auror, emphasises the importance of intentionality and the need for a strategic approach to DEI. While DEI ultimately isn’t about hitting targets, it’s important to have an idea or goal in mind for specific areas, for example in engineering, where women are underrepresented. She states her three key steps are to “find a baseline, identify the teams or areas you really want to be intentional about”, and then, for Auror, it was to look at their leadership. “We really wanted our C-suite of six people to be fifty-fifty, and to this day it’s fifty-fifty,” she notes, illustrating the trickle-down effect of diverse leadership into the makeup of the company which similarly reflect this gender balance.

Understanding privilege and unpacking unconscious bias

Sid Kumar, a technologist and people leader as a Head of Product, actually challenges the traditional order of DEI, suggesting that ‘Equity’ should be addressed first. “You must think of equity first, everyone is not equal, and some people simply need help levelling the playing field,” Sid states, highlighting the importance of understanding equity as a precursor to true diversity and inclusion.

He also addresses the complexities of hiring for merit and the need for ongoing conversations about unconscious biases. “I have a large team of 250 people in my department and there’s a belief that people must be hired on merit, but how do you define that? In the first 5 minutes of the interview, can you truly see that merit? For technical roles, you can ask problem-solving questions but for leadership roles, it’s an ongoing conversation.”

He also adds, having hiring managers confront their unconscious bias “makes people uncomfortable, and you can’t change that in just 2 hours of DEI training – it’s impossible!” and is advocating for a deeper commitment to change. Sid states that leaders must identify their “why” to avoid tokenism, while Cameron Robinson, Head of Enterprise Solutions at Solve, aptly reminds us that talent acquisition leaders don’t need permission to implement what should simply be good hiring practices instead of so-called “DEI hiring”.

DEI on a budget: Creative solutions

In the absence of funding during uncertain times, what are creative no or low budget strategies HR leaders can implement now?

Katrina suggests leveraging DEI surveys to understand gaps and engage employees and the tangible benefits of one of Auror’s DEI initiatives, transparency in salary bands, which fostered equity and inclusion. “It wasn’t quick, but it’s best to start now before the organisation gets bigger and it gets more complex,” she advises.

Sarah Bellett, Head of People Experience at One NZ, shares how their rebranding process became a catalyst for DEI-focused change and, like Katrina, uses surveys to get to know their people and address their needs. “We surveyed our people and found that 50% are caregivers of some kind so we worked with them to redefine our policies to be meaningful,” Sarah said. This also helped reveal the ‘cultural tax’ that employees of marginalised groups have experienced and led to the business supporting them with employee-led networks through kai (food) and time. It was an effective and strategic shift to help make their organisation a great place to work.

Sarah also points out the power of data in communicating the value of DEI to leadership. “Boards and executives like numbers, talking vaguely about DEI might have their eyes glaze over, but putting numbers in front of them are far more compelling.”

From a hiring perspective, Cameron spoke to the power of persona-based hiring strategies and being intentional about which platforms to advertise jobs. He further explains, “Being very targeted about the imagery and language used to find candidates” is key to attracting the talent you seek and comes at no extra cost.

He adds, “Think about how you’re writing your job ads; really practical things like words – ‘competitive’, ‘challenge’, ‘courageous’ are considered masculine words and may deter female candidates from applying for your jobs,” suggesting running job ads through free gender decoder tools that can flag gendered language.

Sid urges leaders to think long-term, “The change that you make is not just for you, it’s for generations ahead.” DEI can be a cornerstone of an organisation’s identity and success, through intentional actions and leadership commitment as demonstrated by our panellists. Even when budgets are tight, DEI can continue to flourish and become a strategic advantage that can help businesses thrive during economic downturns.

If you would like to learn more about implementing better hiring practices, head to our DEI Hiring Toolkit: Less Talk, More Action. To continue this conversation and discuss how Talent can help you create a diverse and inclusive workplace, contact us here.

The strength of Australia’s public service lies in its people, but navigating talent management in a budget-constrained environment is no easy feat.

With the shift from a contractor-heavy workforce to a robust internal team, the challenges are real—but so are the solutions.

Our latest report outlines strategic approaches for federal leaders navigating these evolving changes. Inside you’ll find:

• Rebalancing the public service: The shift from contractors to a permanent workforce
• Creating a more responsive government: Strategic advice for the move to non-ongoing engagements
• Implementing a more agile approach: How agile project-based delivery is optimising technology investments
• Driving efficiencies through AI adoption: The need for a robust governance framework
• Building simple, secure and connected public services: The need for more technology workers across cyber, data and cloud
• Addressing talent shortages: Government strategies to attract and retain workers
• Increasing Indigenous employment outcomes: The goal to attract and retain Indigenous talent, particularly at the senior level
• Enhancing talent recruitment, retention and development in a budget-constrained era

These insights have been curated by federal government hiring experts with over 100 years combined experience supporting government agencies in Canberra and beyond.

Download report

Have you ever considered how long you spend seated during your 9-5 working day? Chances are, it’s the majority of your time in the office. So, when the 3 o’clock slump rolls around, you’re probably truly feeling it. With the proven benefits of exercise being increased productivity and improved mental wellbeing, why isn’t fitness in the workplace more commonplace? Let’s explore what you can do to stay fit at work:

1. Two is better than one

Join a group activity in your workplace or get one going yourself and turn it into a social event. Maybe it’s a morning run club or maybe a meditation session – not only will this strengthen your social ties with others in the office, but it will also drive a culture of wellness and fitness. Team activities, like boxing or indoor soccer, are also great ways to let off some steam and relieve workplace stress. Plus, the added motivation of a group setting will give you and your peers the push to achieve your fitness goals. 

2. Walk the talk

Sitting down for hours on end in back-to-back meetings can be tiring and mind-numbing. So, why not change it up a bit? Take the meetings to the outdoors! A walk in the fresh air will not only make for a more relaxed setting, but will also help you maintain a clearer mind, helping you make better decisions. These unconventional meeting styles can help you to keep on point as well. Being more alert and focused during your 9am meeting never went astray. Plus, the fitness benefits can’t be overlooked. Smash out your work goals while smashing out that workout – it’s a win-win! 

3. Rise to the challenge

Who doesn’t love a little competition? Fitness challenges and comps are a great way to bring a little joy to a workout – which is never a bad thing! Forming a workplace futsal team that plays competitively, or signing up for a fun run are great ideas. With the support of an entire office behind you, what more motivation do you need?

4. Think outside the square

Take the lead and get creative! Maybe it involves getting a few colleagues together to go for a walk during lunch, or signing up for an exercise class together. You just need to start somewhere. Momentum will build up, and soon the whole office will be on board.

As a contractor, you are constantly on the move. In amongst deadlines and projects, looking after your mental health can often take a back seat.

Here are some tips that can help you manage the challenges associated with contract work and put your health and wellbeing first.

1. Managing the irregularity of contract work

While contract work comes with great flexibility and an exciting pace of change, the irregularity of the work can also be source of stress. Particularly, when you’ve got financial and family obligations to look after. It’s difficult to achieve a balance, give each contract your very best and prepare at any time to start looking for new opportunities.

Here are some tips to help manage this:

• Have an open dialogue with your employer, and don’t be afraid to ask for a status update on your contract. Gaining clarity can help you plan ahead and minimise stress.
• Keep an eye on the market. It’s worth having a good relationship with a recruiter who specialises in contract roles, so that you’ll be top of mind for any opportunity that might arise.

2. Coping with long hours and strict deadlines

Although being a contractor gives you more flexibility and control over your hours, leaving work ‘on time’ isn’t always possible. Busy periods, tight deadlines or team expectations can lead you to feel the need to go beyond standard hours. This can start to impact your health and throw any concept of work-life balance out the window.

How do you stay afloat when you feel like you’re drowning in work?

• If working overtime becomes the norm rather than the exception, or you need more flexibility, remember you are in control of your own hours as a contractor. Have a chat with your manager or supervisor about your concerns and what you want to adjust your hours to. Assuming they’re human, they should get where you’re coming from.
• Try and minimise the number of meetings you have and block out periods in your calendar where you can work uninterrupted.
• Make sure you have the right tools to work efficiently. If not, don’t be afraid to ask.

3. Taking time out

The question of taking leave is a common struggle when it comes to short-term work, as many contractors feel as though they are not in a position to ask for a break. Plus, if you’re paid by the hour, it’s difficult to make the decision to take unpaid leave.

According to Beyond Blue, one in five Australians (21%) have taken time off work in the past 12 months because they felt stressed, anxious, depressed or mentally unhealthy.

Taking regular breaks is essential for your mental wellbeing. Here are some tips for managing time away from your screen:

• Albeit unpaid, as a contractor you are entitled to ask for leave. While it may not be possible to take a month off in the middle of a major project, you can ask your employer for some time to refresh. We’re all human and sometimes we need that break to get away from the hustle and bustle of our daily lifestyle.
• Take regular breaks during work hours. Whether it’s getting fresh air at lunchtime or moving around your workplace every hour or so, this will improve your wellbeing and help you stay focused and productive.
• Use the time between contracts to recharge your battery. Just let your consultant know when you are available for the next job and they can continue looking for your next opportunity while you’re putting your feet up.

4. Setting healthy boundaries

As a contractor, it’s natural to want to go above-and-beyond your employer’s expectations, particularly if you are hoping to pick up additional work within the organisation.

It’s not always easy to say no, especially when you are relatively new to a company and there are big expectations for what you can deliver.  However, you have a right to set work limits when the demand exceeds your capacity for what you can take on and deliver. But how can you do this without limiting your opportunities?

• Remember that it’s okay to say no. If you’re being asked to take on additional tasks, explain how this would affect the project you’re working on. For example, “if I spend my time on X that will delay our project by Y.”
• Limit the amount of work you do at home – including responding to phone calls, texts and emails. Successfully switching on and off from work will help you de-stress and sleep better.

5. Finding support

Most companies now have contractors as a major part of their overall workforce, and this trend will only continue to increase. It is currently estimated that 30% of Australian employees are contingent workers. Even though contracting is becoming more common, there is still a huge gap between the benefits offered to contract and permanent workers. Whether it be social activities, wellness programs, skills development schemes or general support, it can often feel like you’re missing out as a contract employee.

How can you gain access to support and development schemes?

• Build relationships with your colleagues offline. This gives you a chance to interact with your team and build up a support network. Plus, a temporary colleague could still be a friend for life.
• Reach out to mental health and support organisations such as Beyond Blue and R U OK?
• Talent contractors have access to our Employee Assistance Program, LifeStreet. Contact us for more information.

It’s interview time. If you want to make a good first impression with an employer, you should always have questions ready to throw their way when the opportunity arises. A well-thought out question can be what separates you from the pack. So, what questions can you ask? Let’s explore:

1. “What are the most important qualities needed to excel in this role?”

Talent Melbourne’s Managing Director, Simon Yeung, suggests asking this question, as it highlights that you want to learn what you can do to be a great candidate. It demonstrates that you are willing to self-reflect and determine whether you have these qualities, and if not, that you are eager to bridge the gap. You are demonstrating drive and motivation to succeed. By learning what you can do to excel, you can take the steps to apply this and be the exact candidate they are seeking.

Remember, it’s not always about the experience or skills you have. Your attitude, motivation and passion can be equally, if not more, important in helping you land your dream role. So, make sure you communicate this in the interview room. Communicate your drive and eagerness to learn within the role in order to put your best foot forward.

2. “What will be expected of me in the role within the first 30 days, 60 days and year?”

Yeung suggests asking the interviewer this question as it will not only provide you with an insight into what the role will involve, but also allows you to communicate that you are someone that works well to the expectations placed upon them. It highlights that you will be a candidate who is eager to deliver on their goals and objectives, which is something every hiring manager wants to see. It also demonstrates to the interviewer that you are not only concerned with what you can get out of the role, but of what you can do to provide value to the company. Your value is what you really want to communicate.

3. “What do you like best about working for this company?”

Yeung recommends asking this question as it will provide you with an insight to the company’s culture and will allow you to determine whether it’s the right fit for you. If they enjoy a certain aspect, say, the company’s flexible working arrangements or the friendly work relationships, then it can indicate whether you too will enjoy the role and fit in well at the company. At the end of the day, the company needs to be as much of a right fit for you as you for them.

You should exercise caution when asking this question though. You don’t want to come across as someone who is only interested in the perks they can get out of the role. Remember, you want to demonstrate your value and highlight how you can help the company achieve its goals.

4. “What is the culture like at this company?”

You want to know whether this company is the right fit for you and you for them. That’s why determining what the culture is like from the outset is important. Yeung suggests asking this question as it highlights to the interviewer that you care about working in an environment that aligns with your values and attitudes. You can make a judgement from what the interviewer says, about whether this is a company that you will fit in well at, or whether you should be looking elsewhere. They can also make a judgement about you as to whether you will be the right fit for them. It’s a two-way street. Demonstrating that you have taken this into consideration will give you a step up in the interview process.

If you’re looking for your next exciting opportunity, check out our job search.