Market outlook, AI adoption and the leadership challenge ahead
Market outlook, AI adoption and the leadership challenge ahead
Economic uncertainty, shifting skills demand and the accelerating impact of AI are no longer separate conversations for business leaders.
Together, they’re converging and creating new pressure on organisations to adapt faster, plan with greater discipline and make smarter decisions about capability, technology and workforce investment.
This was the focus of Talent Auckland’s recent Leading the Way event hosted by New Zealand Country Manager, Kara Smith, bringing together two expert perspectives on the forces shaping business and the future workforce in Aotearoa: Wesley Tanuvasa, Economist at ASB, and John Valastro, Director – Digital Innovation and Growth at Avec.
Here are five key takeaways.
1. Leaders need to plan for volatility, not wait for certainty
Reflecting on the combined impact of geopolitical instability, oil-price pressure, inflation risk and weaker demand, Wesley’s key message for leaders: volatility is not a passing issue for organisations to wait out.
Describing the current environment as a “negative supply shock” (which is the economist way of saying that reduced supply is pushing prices higher), Wesley noted that the impact flows through supply chains quickly. And New Zealand businesses aren’t exempt.
“Anything that oil, LNG or fertiliser touches in the supply chain, is going to see a cost increase,” Wesley said.
While some firms may initially absorb those costs through lower margins, Wesley cautioned, “You can only do that for so long before you need to say, ‘Sorry, I need to pass this on now.’”
2. Supply security is becoming as important as supply efficiency
Wesley’s next message to business leaders was the need to rethink supply chains, market exposure and resilience.
For a small, trade-exposed economy like New Zealand, this means understanding where business risk sits and where alternatives exist. Organisations that have optimised only for efficiency may need to reassess whether their operating models are resilient enough for a more volatile environment.
“We used to always think, this is a once-in-100-year shock,” he said. “But we’ve had one every five years.”
Businesses can’t assume global conditions will stabilise quickly or that major shocks will remain rare. The takeaway for leaders is that resilience needs to be designed into strategy, supply relationships, workforce planning and customer markets.
3. AI is already inside your organisation
Shifting from economic outlook to organisation response, John Valastro broke down how businesses can move from AI experimentation to measurable ROI.
“You’ve got AI in the business, whether you like it or not,” John stated.
If employees are using personal AI tools to draft emails, summarise information, prepare documents or support analysis, then AI adoption is already happening. Without clear guidance, that creates risk around data privacy, security, quality control and inconsistent use.
For leaders, doing nothing is not a neutral position. AI adoption will still occur, but without the governance, ownership and safeguards needed to manage it well.
4. AI ROI comes from deliberate adoption, not more experimentation
“A lot of people are struggling to cross that chasm between experimentation to actual ROI,” shared John.
The organisations most likely to succeed with AI will be those that start with business value, not tools.
“If I’m going to answer the ROI question upfront, it comes from deliberate adoption rather than more experimentation.”
In practice, this means choosing use cases connected to real business problems, setting a baseline before starting, defining success measures, and ensuring there is clear ownership of the outcome.
John also made an important distinction between automation and AI. Automation remains valuable for rules-based deterministic work. AI is better suited to work requiring interpretation, coordination or decision support.
His message was: not every problem needs AI. The right tools should be matched to the right work.
5. Governance needs to be built in from day one
AI governance can’t be treated as an afterthought and, as John described, “In the context of AI, governance is part of the solution.”
This includes trusted data, security, accountability, traceability, human oversight, monitoring and escalation pathways. And he warns that one of the greatest risks with AI is that failure is not always obvious.
“The biggest risk with AI is less that it could fail, and more that it can fail silently,” said John.
For leaders, this means AI solutions must be designed with the right controls from the beginning. Organisations need to know who owns the outcome, who manages the risk, when humans need to remain involved and how success will be measured before scaling.
The bottom line
Between both guest speakers, one message stood out: leaders can’t wait for the market to become easier.
“We can’t just keep waiting for the calendar to tick over to some random arbitrary date,” said Kara. “We are going to have to outmanoeuvre and out-innovate our way out of this.”
The game is changing, and for organisations navigating the year ahead, the priority is clear: build resilience, invest in capability and adopt AI in a way that is practical, governed and connected to measurable business value.