Join an established organisation delivering technology improvements across critical operational environments. This role suits a Senior Business Analyst with utilities experience and exposure to IT and Operational Technology (OT) projects.

Key activities

• Lead discovery workshops, requirements gathering and process mapping.
• Translate business and operational needs into clear, testable requirements.
• Work with technical teams, operational stakeholders and vendors on system integration and data improvements.
• Support options assessments, business cases, UAT and implementation readiness.

Skills & experience

• Strong business analysis experience
• Utilities industry experience, with exposure to IT and OT technology projects.
• Strong stakeholder engagement and workshop facilitation skills.
• Experience documenting processes, data and integration requirements.
• Comfortable working across Agile and Waterfall environments and attending operational sites as required.

Apply now to secure an interview or contact josh.dmonte@talentinternational.com for further information.

• Auckland | Permanent | 37.5 hours per week

  • Lead and develop a high-performing team of Business Analysts.
  • Shape BA standards and capability within a Delivery & Change Centre of Excellence.
  • Turn AI opportunities into practical solutions and measurable business value.

  About the role

  We’re looking for a Business Analysis Practice Lead to lead and develop a team of Business Analysts, strengthen analysis capability and drive practical AI adoption across a Delivery & Change Centre of Excellence.

  Combining people leadership, business analysis expertise and hands-on AI enablement, you’ll improve how teams discover, analyse and deliver change, creating measurable gains in productivity, quality and delivery capacity.

  What you’ll do

  • Lead, coach and develop Business Analysts, supporting performance, career growth and continuous learning.
  • Evolve BA standards, frameworks and quality assurance practices across the CoE.
  • Manage workforce planning, capability development and resource allocation.
  • Provide expert guidance across discovery, inception and delivery.
  • Identify and implement AI-enabled improvements using Microsoft 365 Copilot and the wider Microsoft ecosystem.
  • Develop and scale prompts, AI agents, templates, guidance and automated workflows.
  • Support adoption through coaching, training and stakeholder engagement.
  • Measure benefits while embedding responsible AI, security, privacy and governance practices.

  What you’ll bring

  You’ll be an experienced BA leader who combines strong people management with practical delivery experience and a passion for improving ways of working.

  We’re particularly interested in:

  • Experience leading and developing BA teams in complex delivery or transformation environments.
  • A track record of improving BA practice standards, capability and quality.
  • Practical experience implementing AI-enabled productivity, automation or process improvements.
  • Strong knowledge of Microsoft 365 Copilot and the broader Microsoft 365 ecosystem.
  • Experience taking initiatives from discovery through implementation, adoption and benefits realisation.
  • Strong stakeholder engagement, facilitation and influencing skills.
  • An understanding of responsible AI, information security, privacy and risk management.

  You don’t need to meet every requirement. If you bring strong BA leadership and relevant AI enablement experience, we’d welcome a conversation.

  Why join ?

  Help shape the future of business analysis and delivery within a major banking organisation. Our client offers opportunities to learn and grow, flexible working arrangements, wellbeing support and an inclusive workplace that values diverse perspectives.

  Interested?

  Apply with your updated CV, highlighting your BA leadership, practice development and practical AI implementation experience.

Permanent Opportunity | Iconic Australian Organisation | Enterprise Oracle Fusion Environment

An iconic Australian organisation is seeking an experienced Oracle Fusion Security Analyst to take ownership of user identity, access and security across its enterprise Oracle Fusion ecosystem.
This is a hands-on security-focused position responsible for managing and governing access across Oracle Fusion SaaS, PaaS and Oracle Cloud Infrastructure (OCI). You will play a key role in ensuring access is appropriately provisioned, reviewed and controlled while supporting security, compliance and audit requirements.
Working closely with Finance Systems, Cyber Security, Infrastructure, business stakeholders and external Oracle partners, you will be the key point of expertise for Oracle Fusion user security and access governance.

Key Responsibilities

• Manage end-to-end user access across the Oracle Fusion platform, including joiner, mover and leaver activities.
• Administer Oracle Fusion users, roles, privileges and data access.
• Manage role architecture across job roles, duty roles, abstract roles and associated privileges.
• Assess access requests and ensure appropriate approvals and governance requirements are met.
• Coordinate recurring user access and role reviews across Oracle Fusion products.
• Investigate access issues, role assignment problems and security-related incidents.
• Maintain role catalogues, access matrices, security procedures and audit evidence.
• Support security dependencies across Oracle Fusion SaaS, Oracle Integration Cloud/PaaS and OCI.
• Work with Cyber Security, Risk, Finance and business control owners to strengthen access controls.
• Assess and test security impacts associated with quarterly Oracle releases.
• Support internal and external audits relating to Oracle Fusion access and security.

About You

To be successful, you will bring:

• 5+ years’ hands-on experience supporting Oracle Fusion Cloud applications.
• Strong hands-on experience withOracle Fusion user security and role administration.
• Demonstrated knowledge of roles, privileges, data access and Fusion security architecture.
• Experience managing user access requests and access lifecycle activities.
• Practical experience with Segregation of Duties (SoD) controls and remediation.
• Experience coordinating user access reviews and maintaining audit evidence.
• Understanding of security across Oracle Fusion SaaS, PaaS and OCI.
• Experience working within a medium to large enterprise environment.
• Strong stakeholder management, analytical, troubleshooting and documentation skills.

What’s on Offer

This is an opportunity to join an iconic Australian organisation in a permanent position where Oracle Fusion security will be your core focus. You’ll work across a large-scale enterprise environment and have the opportunity to take genuine ownership of access governance, security controls and continuous improvement across the Oracle Fusion ecosystem.
Interested? Apply now or get in touch for a confidential discussion – alistair.barr@talentinternational.com

AVEC is a niche, delivery-first technology consultancy combining specialist expertise with scale that has been recognised as a “Great Place To Work” for the last 3 years. For our people, that means enterprise-scale projects without big-firm bureaucracy, direct access to experienced leaders, genuine ownership of outcomes and the opportunity to build deep specialist capability.

The Role

We are looking for a Senior Technical Business Analyst specialising in Investment Data and Investment Technology to work within an established team embedded in a sophisticated institutional investment environment.

• Melbourne CBD Location | Hybrid Working Arrangements

This is a hands-on technical BA position that sits between investment teams, data specialists, architects and engineers. We need someone who can understand an investment problem, interrogate the underlying data and systems, define how information needs to move between platforms, and translate that into requirements an engineering team can build from.

You will interrogate data, define mappings and business rules, analyse integrations and APIs, trace data from source to consumption and translate complex investment requirements into specifications that architects and engineers can build from.

A formal approach to business analysis underpinned by CBAP, CBDA, Agile/Scrum or SAFe qualifications is required. Investment qualifications such as CFA Institute programs would be advantageous.

What We Are Looking For

We are specifically seeking someone who has developed their career within institutional investment management, superannuation, wealth management, asset management or investment banking technology, and understands how investment data is created, enriched, transformed, reconciled and consumed.

You will bring a strong combination of:

• Deep knowledge of investment data and investment processes, ideally spanning portfolio/position data, Security Master, IBOR/ABOR, performance and attribution, investment risk, compliance, investment operations or regulatory reporting.
• Strong hands-on SQL and data analysis capability, including data profiling, mapping, reconciliation, data quality and lineage.
• Experience defining REST APIs, system interfaces, integration requirements, data flows and technical specifications.
• Understanding of conceptual, logical and physical data models and the ability to work directly with complex investment datasets.
• Exposure to modern investment-data environments using technologies such as Databricks, AWS, Azure, Power BI and Python.
• Experience working directly with Product Owners, investment SMEs, architects, engineers and testing teams within Agile delivery.
• The ability to own a problem through delivery rather than handing requirements over once documentation is complete.

Why You Will Be Suitable

You will recognise yourself in this role if you can move comfortably between an investment conversation and a technical one. You understand the meaning of the data as well as its structure, lineage and movement between systems.

You may have previously delivered solutions involving whole-of-portfolio or positional data, private-market look-through, investment performance and attribution, investment compliance, regulatory reporting, data interfaces or investment-data APIs. These are strong examples of the type of practical experience relevant to the role.

You should be comfortable opening a dataset or writing SQL to investigate an issue, tracing why positions or performance data do not reconcile, working through an API or interface specification with an engineer, and then explaining the business implications clearly to an investment stakeholder.

Why AVEC?

AVEC provides the opportunity to work on complex investment technology and data problems where specialist domain knowledge matters. You will work alongside experienced consultants and client teams, with the scope to influence solutions rather than simply document them.

If you are a Senior Technical BA with deep investment data experience and enjoy operating at the intersection of investments, data and technology, we’d like to hear from you.

Business Analytics Practice Lead

We’re seeking an experienced Business Analytics Practice Lead to lead and develop a high-performing Business Analysis function. This is a senior leadership opportunity combining technical BA expertise, people leadership and stakeholder management.

About the Role

You’ll lead a team of Business Analysts while driving BA standards, best practice and capability across the organisation. A key focus will be translating complex business and stakeholder needs into clear, testable requirements that software development teams can effectively deliver.

Working closely with customers, Product and Technology & Delivery teams, you’ll bridge the gap between business requirements and technical delivery, helping shape effective software solutions.

Key Responsibilities

• Lead, mentor and develop a team of Business Analysts.
• Own and improve BA standards, methodologies and quality practices.
• Translate complex business requirements into clear, actionable requirements for development teams.
• Partner with customers and stakeholders to understand needs and facilitate solution discussions.
• Develop business requirements, user stories and supporting documentation.
• Provide expert BA guidance across projects and complex analysis activities.
• Support backlog management, prioritisation and delivery planning.
• Build strong relationships across Product, Technology & Delivery teams.
• Foster a collaborative, customer-focused and high-performing team culture.

About You

You’ll bring proven experience leading and mentoring a team of Business Analysts, alongside strong experience across the software development lifecycle.

You will ideally have:

• Extensive experience in Business Analysis, requirements gathering and process mapping.
• Proven ability to translate business requirements into technical solutions.
• Strong understanding of BA methodologies and best practice.
• Excellent communication, stakeholder management and influencing skills.
• Experience working within Agile development environments is desirable.
• Relevant IT, Computer Science or equivalent experience.

If you’re a technically strong BA leader who enjoys developing people, solving complex problems and connecting stakeholders with delivery teams, this is an opportunity to make a genuine impact.

Reach out directly to Zahrah Wood at 0480 804 546 or message via LinkedIn

ServiceNow Software Asset Management (SAM) Specialist

12-Month Contract
Sydney-based | Hybrid
$725-$900/day incl. super

Join a large-scale, nationally significant technology environment with a substantial software and technology footprint. This is a hands-on opportunity to work across complex software licensing, compliance and optimisation initiatives, with exposure to major software vendors and an established ServiceNow environment. You’ll have the opportunity to deliver measurable improvements across software spend, licence utilisation, governance and technology risk.

The role

• Manage software licensing, entitlements, reconciliation and ELPs
• Support vendor audits, compliance reviews and software renewals
• Identify licence reclamation and cost optimisation opportunities
• Maintain ServiceNow SAM data, content and normalisation
• Monitor platform health, data quality and integrations
• Deliver EOL/EOS and software lifecycle reporting
• Improve SAM processes, reporting and automation

About you

• 5+ years’ experience across IT Asset Management, Software Asset Management or software licensing
• 3+ years’ hands-on experience working with ServiceNow, ideally ITAM/SAM/SAM Pro
• Demonstrated experience with software entitlements, licence reconciliation and compliance
• Experience with licence optimisation, reclamation and renewal activities
• Exposure to major software publishers and enterprise licensing models
• Strong reporting, data analysis and stakeholder management capability
• ServiceNow SAM/ITAM certifications highly regarded

This is a strong opportunity for an experienced SAM professional to work within a complex enterprise environment, combining hands-on ServiceNow work with licensing, commercial optimisation and continuous improvement.

PLEASE NOTE: Only Australian Citizens and Permanent Residents will be considered for this position.

Business Analyst – ERP

12-Month FTE | Melbourne

To $150K package – includes superannuation

An exciting opportunity is available for an experienced Business Analyst to join a major ERP review and transformation program within a complex, highly regarded organisation.

This role will play a key part in reviewing the organisation’s current Workday environment and supporting a formal Request for Proposal (RFP) process to determine the best future-fit solution across Finance, HR, Procurement and Payroll.

Working closely with the Senior Business Analyst, Solution Architect, Program Manager and key business stakeholders, you will translate business needs into clear requirements and help ensure potential technology solutions are evaluated against genuine business requirements.

Key Responsibilities

• Engage stakeholders across Finance, HR, Procurement and Payroll to understand current processes, pain points and future requirements.
• Facilitate workshops, interviews and requirements-gathering sessions with business and technical stakeholders.
• Document business and functional requirements, process maps, user stories and gap analysis.
• Review the current Workday environment and identify gaps between existing functionality and business needs.
• Develop and maintain the requirements register supporting the ERP RFP process.
• Assist with RFP documentation, evaluation criteria and vendor scoring frameworks.
• Assess vendor responses against documented business and functional requirements.
• Coordinate vendor demonstrations, workshops and Q&A sessions.
• Support testing and validation of proposed vendor solutions and proof-of-concept outcomes.
• Prepare reports, dashboards and presentations for senior stakeholders and project governance groups.

Skills & Experience

To be successful, you will ideally bring:

• Proven Business Analyst experience within complex organisations, involving ERP or enterprise platform programs.
• Strong experience in requirements gathering, process mapping, gap analysis and functional specifications.
• Experience supporting RFP, procurement or vendor evaluation processes.
• Knowledge of ERP, HCM or Finance platforms, with Workday experience highly regarded.
• Strong workshop facilitation and stakeholder engagement skills.
• Ability to communicate effectively with both technical and non-technical stakeholders, including senior executives.
• Strong analytical, problem-solving and documentation skills.
• Ability to manage multiple workstreams and deliver within tight project timelines.
• Experience with Power BI and/or SQL would be advantageous.
• Previous experience within research, education or healthcare environments would also be beneficial.

The Opportunity

This is a full-time FTE 12-month based on-site in Melbourne, offering the opportunity to contribute to a significant enterprise technology decision and transformation program.

You will work with senior stakeholders across the organisation and play an important role in shaping the requirements and evaluation process that will determine the organisation’s future ERP direction.

For more information contact Shelley on shelley.harrison@talentinternational.com. Shortlisted candidates will be contacted.

Level 2 IT Support Analyst

Wollongong | Five days onsite | Contract through to December 2027

Talent is partnering with a leading Australian manufacturing organisation to recruit an experienced Level 2 IT Support Analyst for its Wollongong operation.

This is a hands-on, face-to-face support role within a close-knit onsite team. Rather than sitting behind a service desk all day, you will work directly with users across a large industrial site, resolving technical issues and helping keep business operations running smoothly.

The opportunity

You will join an established TechCare team responsible for providing onsite IT support across Port Kembla. Issues that cannot be resolved by the Level 1 service desk will be escalated to you through ServiceNow.

The work is varied and includes supporting office-based employees as well as users working across operational and manufacturing areas. You will receive an initial handover and work alongside an experienced buddy while learning the site and its systems.

Key responsibilities

• Provide hands-on Level 2 IT support to users across the Port Kembla site.
• Manage incidents and service requests through ServiceNow.
• Support Windows 11 devices and Microsoft Intune.
• Build, rebuild, configure and deploy laptops and desktops.
• Troubleshoot hardware, software, application and performance issues.
• Provide both face-to-face and remote technical support.
• Assist with rugged tablets, barcode scanners, printers, Wi-Fi and other onsite technology.
• Work with internal IT teams and external service providers to resolve incidents.
• Maintain accurate asset, incident and service-request records.
• Provide professional support to employees at all levels of the organisation.
• Follow all relevant site safety procedures.

About you

You will ideally have:

• Approximately three or more years of experience in Level 2 IT support, desktop support or field services.
• Practical experience supporting Windows 11.
• Experience using Microsoft Intune.
• Strong laptop and desktop build, rebuild and deployment experience.
• The ability to troubleshoot common hardware, software and application issues.
• Experience working with an ITSM or ticketing platform, ideally ServiceNow.
• Strong face-to-face customer service and communication skills.
• A positive attitude and willingness to learn.
• The confidence to work independently while contributing to a collaborative team.
• A current Australian driver’s licence and confidence driving around a large operational site.

Previous manufacturing, industrial or field-support experience would be advantageous but is not essential. Candidates from corporate IT support environments are encouraged to apply if they are comfortable working onsite in a hands-on industrial setting.

What is on offer

• A long-term opportunity running through to December 2027.
• The opportunity to join a leading Australian organisation.
• A varied role with exposure to both corporate and industrial technology.
• A supportive onsite team, structured handover and initial buddy arrangement.
• Flexible start and finish times, generally either 8:00am-4:00pm or 9:00am-5:00pm.
• Competitive remuneration based on experience.
• PPE and an onsite work vehicle provided when required.

This position is based onsite in Port Kembla five days per week. Occasional flexibility may be available where genuinely required; however, this is not a regular hybrid position.

If you are an experienced Level 2 IT Support professional who enjoys working directly with users and wants to join a collaborative, hands-on environment, we would love to hear from you.

Apply now or contact Angus Bick at Talent for a confidential discussion