Senior Commercial Advisory

  • Australia
  • Sydney
  • Permanent
  • Negotiable

Senior Commercial Advisory

Leading Australian University | Strategic Finance & Commercial Advisory

An exciting opportunity has become available to join the Commercial Advisory function of a leading Australian university, working on complex, high profile initiatives that influence strategic decision making across the institution.

This team operates more like an internal consulting practice than a traditional finance team. You’ll work across emerging university priorities, helping senior leaders assess opportunities, challenge assumptions and make well informed commercial and strategic decisions.

This is not a traditional financial modelling or business partnering position. It will suit someone who enjoys solving ambiguous problems, working with senior stakeholders and turning complex information into clear, persuasive recommendations.

The Opportunity

You’ll work across a varied portfolio of university wide initiatives. Priorities can shift quickly, meaning you could move from assessing a new strategic initiative to facilitating workshops, developing a commercial case or advising senior leadership on whether an investment should proceed.

You’ll be responsible for:

* Breaking down complex and poorly defined commercial and strategic problems

* Providing commercial analysis and strategic decision support

* Challenging assumptions and testing the viability of proposed initiatives

* Developing simple to intermediate financial models to support decision making

* Turning quantitative and qualitative analysis into clear recommendations

* Preparing presentations, papers and advice for senior stakeholders

* Facilitating workshops and gathering requirements across diverse stakeholder groups

* Leading projects from initial problem definition through to recommendation and delivery

* Scoping and managing external consultants and specialist modelling resources

* Presenting and defending recommendations to senior stakeholders

The environment is highly consultative, with exposure to Finance Directors, senior executives, Senate level stakeholders and leaders across the broader university.

What We’re Looking For

Relevant experience could come from consulting, banking, government, finance, economics, analytics, engineering, sustainability, higher education or commercial strategy.

More importantly, you’ll bring:

* Strong commercial judgement and quantitative reasoning

* Experience structuring complex or ambiguous problems

* Confidence working with financial models, without needing to be a specialist modeller

* Strong written and verbal communication skills

* The ability to influence and constructively challenge senior stakeholders

* Excellent listening skills and the ability to adapt your thinking as new information emerges

* Strong stakeholder management skills within complex, consensus driven environments

* Confidence operating without established processes or predictable BAU cycles

* The ability to lead projects and coordinate internal and external resources

* Intellectual curiosity, emotional intelligence and a collaborative, low ego approach

An accounting qualification is not required. The university is particularly interested in people who bring a distinctive capability or area of expertise that can add another dimension to the broader team.

Why Consider This Opportunity?

This is an opportunity to build a long term career within a complex and highly respected institution, while gaining exposure to strategic issues well beyond traditional finance.

You’ll join a multidisciplinary team where you can develop your commercial advisory and problem solving capability, work directly with senior decision makers and contribute to initiatives with university wide impact.

The role also offers genuine flexibility, with two days per week currently spent in the office and three days working remotely. The team supports sustainable working hours and flexibility around personal and family commitments.

If you enjoy ambiguity, challenging conventional thinking and using commercial insight to influence significant decisions, this is an opportunity to make a meaningful impact within one of Australia’s leading university environments.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Group Manager - Corporate Risk Advisory & Controls

  • Australia
  • Sydney
  • Permanent
  • AU$200000 - AU$220000 per annum

Talent International, a leading Australian recruitment firm, have been engaged by our long standing client, a leading Australian entertainment organisation. We are seeking an experienced Group Manager, Corporate Risk Advisory & Controls to lead key Line 1 risk advisory and controls activities across a complex, highly regulated organisation.

This is a senior, hands on risk leadership opportunity, partnering closely with executive and corporate stakeholders to strengthen risk management, governance and control effectiveness. The role will suit someone who can operate strategically at a senior level, while remaining comfortable getting into the detail and driving outcomes. The position reports into the Head of Risk Advisory, Governance & Assurance and has responsibility for leading the Corporate Risk Advisory and Controls function.

Role Title: Group Manager, Corporate Risk Advisory & Controls

Opportunity: 12 Month Fixed Term Contract

Location + WFH Flexibility: Sydney

Salary: $220,000

Role Details:

  • Lead the delivery and ongoing improvement of Line 1 corporate risk advisory and controls activities across the organisation.
  • Act as a trusted risk advisor to senior business leaders, providing strategic advice and challenge across operational, regulatory, strategic and technology risks.
  • Lead the controls testing program, assessing control design and operating effectiveness, residual risk exposure and alignment with relevant risk frameworks and policies.
  • Provide independent risk oversight across strategic and business change initiatives, ensuring risks, controls and regulatory obligations are appropriately managed throughout the change lifecycle.
  • Partner with senior corporate stakeholders to strengthen risk management capability, governance, risk culture and control effectiveness.
  • Oversee risk assessments, remediation activities and the ongoing management of material and emerging risks.
  • Prepare and present risk and compliance reporting to senior management, risk committees and, where appropriate, the Board.
  • Lead and develop a small team of two, while remaining hands on in the delivery of key risk initiatives.

Required Skills and Experiences:

  • 10+ years’ experience across risk management, compliance, governance, controls or a related strategic risk discipline within a complex organisation.
  • Strong Line 1 risk advisory and controls experience, with the ability to identify, assess and manage complex business risks.
  • Consulting or Big Four experience will be highly regarded, particularly candidates operating at Senior Manager or junior Director level.
  • Strong understanding of governance, controls, risk frameworks and regulatory compliance.
  • Demonstrated experience partnering with and influencing senior executives and business leaders.
  • Experience developing and improving policies, frameworks, procedures and control environments.
  • Strong analytical and critical thinking capability, with the ability to translate complex risk issues into practical business recommendations.
  • Excellent written and verbal communication skills, including experience developing senior executive and Board level reporting.
  • A pragmatic and hands on approach, someone who can think strategically while also rolling up their sleeves and working through the detail.

Additional Details & Benefits:

  • Senior leadership opportunity within a large, complex and highly regulated Australian organisation.

High visibility role working closely with senior executives and key corporate stakeholders.

  • Opportunity to influence risk strategy, governance, controls and risk culture across the broader organisation.
  • Lead a small team while maintaining significant hands on involvement across key risk initiatives.
  • 12 month fixed term opportunity offering a highly competitive $220,000 salary.

To Apply:

If this sounds like your next opportunity or you would like to hear more, please ‘apply now’ and submit your resume!

Apply now

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Business Analyst

  • Australia
  • Perth
  • Contract
  • Negotiable

We are seeking an experienced Business Analyst to work closely with service owners, technical teams and key stakeholders to assess impacts, define requirements and support successful delivery.

Key responsibilities:

  • Conduct system and integration impact assessments
  • Define and document business, system and integration requirements
  • Collaborate with service owners, technical teams and business stakeholders
  • Identify key dependencies, risks and impacts
  • Support planning and decision-making throughout the project

To be successful, you will bring:

  • Strong Business Analysis experience within large, complex environments
  • Proven Manufacturing Execution System (MES) and SAP experience
  • Experience defining system interfaces and integration requirements
  • Excellent impact analysis and stakeholder engagement skills
  • The ability to work effectively with technical teams and service owners
  • Mining or resources industry experience is highly desirable

This is an exciting opportunity to contribute to a significant technology program on an initial six-month contract, with potential for extension.

Apply Now

Match the selection criteria? Click the “APPLY” button now!
Alternatively, for a confidential conversation, contact Jane Saxby on 0423 165 998 OR jane.saxby@talentinternational.com

Apply now

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Business Analyst - Operational Technology (OT)

  • Australia
  • Melbourne
  • Contract
  • Negotiable

Our client is seeking an experienced Business Analyst with a strong Operational Technology (OT) background to support a major technology uplift across a complex electricity network environment.
This role is focused on understanding OT systems, assets, networks and operational processes, working closely with engineering and technology teams to translate technical requirements into practical business outcomes.

Key Responsibilities

  • Gather, document and validate requirements across OT and operational technology environments
  • Map current and future-state processes and assess operational and system impacts
  • Work closely with OT, Engineering, Infrastructure, Network and Architecture teams
  • Support changes across OT asset visibility, network monitoring and operational systems
  • Facilitate workshops with technical SMEs and operational stakeholders
  • Support technical design, integrations, testing, UAT and implementation
  • Translate complex OT requirements into clear business processes and documentation

Key Requirements

  • Strong Business Analyst experience within Operational Technology (OT) environments
  • Understanding of SCADA, ICS, industrial networks, substations or electricity network technologies
  • Experience gathering requirements and mapping processes for complex technical projects
  • Strong understanding of how OT systems interact with infrastructure, networks and operational environments
  • Experience supporting system integrations, testing/UAT and implementation
  • Strong stakeholder engagement across engineering, OT and technology teams
  • Experience within utilities, energy, critical infrastructure, mining, transport or industrial environments
  • Exposure to Dragos, Nozomi, OMICRON or similar OT technologies – Highly regarded

If you would like to know more, please contact Milly Kerei-Keepa at milly.kerei-keepa@talentinternational.com or hit Apply Now

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Business Analyst

  • Australia
  • Perth
  • Contract
  • Negotiable

We are seeking an accomplished Senior Business Analyst to support the delivery of a major digital transformation initiative within a large and complex organisation.

Working independently, you will lead business analysis, requirements management and process redesign activities while helping deliver reliable, customer-focused technology solutions.

Key responsibilities include:

  • Leading requirements elicitation, analysis, prioritisation and traceability
  • Mapping business processes and identifying gaps and improvement opportunities
  • Translating business needs into clear technical and solution requirements
  • Supporting process redesign, cost analysis, risk assessment and investment planning
  • Developing testing strategies and user acceptance testing plans
  • Building strong relationships with business and technical stakeholders
  • Promoting service excellence, innovation and continuous improvement

To be successful, you will bring:

  • Substantial Senior Business Analyst experience within large, complex organisations
  • Experience implementing digital systems which is essential
  • Strong knowledge of BABOK, Agile Business Analysis or similar methodologies
  • Proven experience in requirements analysis, process modelling, testing and verification
  • Excellent analytical, communication and stakeholder engagement skills
  • The ability to manage competing priorities and meet tight deadlines
  • Dynamic forms is highly desirable

If you are an experienced Senior Business Analyst available to start immediately and ready to contribute to a significant transformation initiative, we would love to hear from you.

Apply Now

Match the selection criteria? Click the “APPLY” button now!
Alternatively, for a confidential conversation, contact Jane Saxby on 0423 165 998 OR jane.saxby@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Senior Business Analyst (Process Improvement / Service Design)

  • Australia
  • Melbourne
  • Contract
  • Negotiable

Our client is a large values-focused Federal Government Agency seeking an experienced Senior Process Improvement Specialist to support complex service design and process improvement work across participant pathways and back-of-house functions.

This role will suit someone with strong process mapping, service improvement, stakeholder engagement and data analysis experience who can identify inefficiencies, develop evidence-based recommendations and support practical improvements in a complex service delivery environment.

ROLE DETAILS:

Location: Melbourne or Geelong VIC
Contract: 6 months + 6-month extension option
Working arrangement: Hybrid, 2/3 split
Security: Must be able to obtain Baseline
Eligibility: Australian Citizen only
Closes: Tuesday 15th September 2026

ABOUT THE ROLE:

You’ll work across service design and process improvement activities, mapping current-state processes, analysing participant pathways and back-of-house functions, engaging with end-users and stakeholders, and supporting the design of practical improvements.

The role also involves working with service designers, business analysts, UX/UI designers and business stakeholders to develop viable solutions, test improvements with end-users and build a continuous improvement backlog.

KEY RESPONSIBILITIES:

  • Map current-state processes across participant pathways and back-of-house functions.
  • Conduct time and motion studies to understand handling times and process performance.
  • Facilitate workshops and engagements with end-users to identify pain points and improvement opportunities.
  • Collect and analyse quantitative and qualitative data to develop evidence-based recommendations.
  • Work with service design, business analysis, UX/UI and business teams to shape practical solutions.
  • Support testing and validation activities with end-users to assess the effectiveness of process improvements.
  • Contribute to continuous improvement backlogs and implementation planning.
  • Provide guidance and coaching to team members on process design and optimisation.

SELECTION CRITERIA:

  • Demonstrated experience in end-to-end process analysis, current-state and future-state process mapping.
  • Experience identifying inefficiencies and implementing process improvement initiatives in complex service delivery environments.
  • Strong analytical skills, including the ability to interpret quantitative and qualitative data.
  • Experience using time and motion studies or similar evidence-based approaches to understand process performance.
  • Strong stakeholder engagement and facilitation skills, including workshops, interviews and end-user engagement.
  • Ability to develop practical solutions that improve customer, participant or business experiences.
  • Experience working collaboratively with multidisciplinary teams, including service designers, business analysts, UX/UI practitioners and business stakeholders.
  • Strong planning and prioritisation skills, with the ability to manage competing priorities, risks, dependencies and deliverables.

HIGHLY DESIRABLE:

  • Knowledge of Lean, Six Sigma, BPM, Continuous Improvement or similar process improvement methodologies.
  • Experience in human-centred design, service design, customer experience or co-design.
  • Experience designing or conducting testing, validation or pilot activities with end-users.
  • Experience in government, public sector or highly regulated environments.

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

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Senior Business Analyst - Curriculum Management System

  • Australia
  • Parramatta
  • Contract
  • AU$900 - AU$1000 per day

Senior Business Analyst – Curriculum Management System

Contract until April 2027 | Up to $1,000 per day
Parramatta | Hybrid – 3 days onsite

We are seeking an experienced Senior Business Analyst to support a long-term Curriculum Management System initiative within a higher education environment.

This role requires someone with previous strong experience working across digital student systems within the higher education sector, particularly curriculum management and/or timetabling systems.

What you’ll be doing

  • Lead requirements elicitation and analysis for a major curriculum management system initiative.
  • Work closely with academic, administrative, technology and business stakeholders across the university.
  • Conduct as-is and to-be process analysis and identify opportunities for improvement.
  • Develop process maps, requirements documentation, traceability and supporting BA artefacts.
  • Translate complex business and academic requirements into clear functional and technical requirements.
  • Facilitate workshops and build consensus across faculties and diverse stakeholder groups.
  • Ensure technical solutions align with business requirements while managing scope and delivery expectations.
  • Support project delivery within established governance and transformation frameworks.

What we’re looking for

Essential:

  • Demonstrated Business Analyst experience within a university/higher education environment – mandatory.
  • Hands-on experience with curriculum management and/or timetabling systems – essential.
  • Strong requirements elicitation, process mapping and BPMN experience.
  • Experience developing as-is/to-be processes, requirements traceability and validation frameworks.
  • Proven ability to work across complex academic and administrative stakeholder environments.
  • Excellent workshop facilitation, stakeholder engagement and communication skills.
  • Experience supporting large-scale digital transformation or enterprise system projects.

Apply now for further information or directly email your application to anna.au@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Senior Technical Business Analyst

  • Australia
  • Melbourne
  • Permanent
  • Negotiable

Senior Business Analyst – Investment Technology

The Senior Business Analyst will work closely with Investment Teams, Investment Technology, Data, Architecture, and Delivery stakeholders to drive platform-focused transformation initiatives across the investment management ecosystem. This role will act as the key interface between business and technology, ensuring investment requirements are translated into scalable and effective technology solutions.

Key Responsibilities

  • Partner with Investment stakeholders to understand, analyse, and document business requirements across investment management processes, systems, and data domains.
  • Leverage strong knowledge of investment management functions including portfolio monitoring, risk analytics, performance measurement, returns calculations, and investment data management.
  • Facilitate workshops and stakeholder engagements to elicit, validate, and prioritise business and technical requirements.
  • Translate business needs into detailed functional and non-functional requirements, user stories, process maps, and solution documentation.
  • Work closely with Technology, Data, Architecture, and Vendor teams to assess impacts, define solutions, and support delivery outcomes.
  • Develop a deep understanding of investment platforms, including configuration, data flows, integrations, and dependencies across the investment technology landscape.
  • Ensure end-to-end traceability of requirements from discovery through to implementation, testing, and business adoption.
  • Support business readiness activities including UAT planning, test case development, defect triage, and stakeholder communications.
  • Provide subject matter expertise and guidance relating to investment processes, platform capabilities, and data flows across transformation initiatives.
  • Contribute to continuous improvement of business analysis practices, governance, and delivery frameworks.

Skills & Experience Required

  • Minimum 7+ years’ experience as a Senior Business Analyst within investment management, wealth management, asset management, or financial services environments.
  • Strong understanding of investment management concepts, processes, and data structures including portfolio management, risk, performance, benchmarks, and returns calculations.
  • Demonstrated experience delivering technology and platform transformation initiatives within investment organisations.
  • Experience gathering and documenting business requirements, facilitating workshops, process mapping, impact assessments, and stakeholder management across complex environments.
  • Strong understanding of investment platforms such as FactSet and/or Aladdin is essential. Experience with similar investment management platforms will also be considered.
  • Exposure to modern data platforms and cloud technologies highly desirable, including ETL processes, APIs, data integration technologies, SQL, AWS, and Databricks.
  • Experience working within Agile delivery environments and utilising Atlassian tools including JIRA and Confluence.
  • Excellent communication, stakeholder engagement, and relationship management skills, with the ability to engage effectively across business and technology teams.

What’s in it for you?

  • Melbourne CBD Location | Hybrid Working Arrangements
  • Financial Services | Investments | Technology Transformation
  • Opportunity to work on strategic investment platform and data transformation initiatives

Apply now or feel free to contact Ronald Tran on 0413 638 111 for a confidential discussion.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

APS6 Technical Business Analyst (AWS & Azure)

  • Australia
  • Melbourne
  • Contract
  • Negotiable

Our client is a large Federal Government agency seeking anexperienced Technical Business Analyst to join their team and support the delivery of complex technology and cloud-based initiatives.

The Technical Business Analyst will work closely with business and technical stakeholders to understand requirements, translate business needs into technical specifications and support the design and delivery of cloud infrastructure, and complex IT solutions.

Responsibilities

  • Engage with business stakeholders to discover, define, validate and prioritise business requirements
  • Translate business needs into clear and comprehensive technical specifications
  • Synthesise complex business and technical requirements and communicate these clearly to stakeholders
  • Facilitate workshops and undertake business analysis activities including process modelling, requirements lifecycle management and data modelling
  • Provide input into solution design to ensure technical solutions align with business objectives
  • Support the documentation of systems and solutions being developed, delivered and maintained
  • Monitor system performance and user feedback to identify opportunities for improvement

About You
To be successful in this role, you will have:

  • Extensive experience as a Technical Business Analyst, ideally with government or large enterprise
  • Strong experience supporting cloud infrastructure projects, ideally across AWS and/or Azure
  • Experience working within large, complex programs and establishing or structuring business analysis processes
  • Strong process mapping, requirements gathering and documentation skills
  • Experience with Jira and Confluence within Agile or specification-driven delivery environments
  • Experience within large enterprise environments incorporating ITSM practices including change, incident and service request management
  • Strong stakeholder engagement, workshop facilitation and communication skills
  • Azure Fundamentals, AWS Cloud Practitioner or similar cloud certification will be highly regarded
  • Experience supporting the delivery of large-scale AWS or Azure native solutions will also be highly regarded
  • Exposure to generative AI, design-first/spec-driven practices or the integration of GenAI tools within software delivery or testing environments would be advantageous

This role requires Australian Citizenship, with successful candidates eligible to obtain a Baseline security clearance.

Apply
Submit your resume, or for further information please contact Jarrodd.edwards@talentinternational.com. Shortlisted candidates will be contacted

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

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Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Project Support Officer

  • Australia
  • Melbourne
  • Contract
  • Negotiable

Our client is seeking an experienced Project Support Officer to join their team and provide a mix of project, systems, reporting and operational support. This is a hands-on role suited to someone who is confident working with data and systems, has strong attention to detail and is happy to step up and assist across the team where required.

  • Initial 3 month contract starting ASAP, $50+super per hour
  • Hybrid role with a minimum 3 days per week on site, inner South East
  • Strong Power BI, Excel and data management skills required

The Project Support Officer will support a range of projects and day-to-day activities, including reporting, data management, system administration and customer support. You’ll need to be comfortable learning new systems and processes and working across different tasks as priorities change.

Responsibilities

  • Provide administrative and project support across a range of team activities and initiatives
  • Prepare, maintain and distribute Power BI reports and dashboards
  • Use Excel to collate, review, manipulate and maintain operational and project data
  • Undertake data entry, validation and cleansing activities, ensuring strong data accuracy and integrity
  • Assist with data modelling, reporting and analysis
  • Support system configuration, testing, process improvements and implementation activities
  • Liaise with internal stakeholders and assist with customer enquiries, including contacting customers directly where required
  • Step into other operational and administrative tasks as required to support the broader team

About You

  • Experience with backend system configuration within an ERP or similar enterprise business system
  • Competent in project and/or technical support, ideally in a Business Analyst capacity
  • Highly competent in Excel and/or Power BI, including data management, modelling and building dashboards
  • Strong general Microsoft Office skills including Word, Outlook and Teams
  • Excellent systems aptitude, data entry skills and attention to detail, with the ability to quickly learn new systems and processes
  • Proactive and flexible approach, with a willingness to step up and assist across different areas of the team
  • Strong communication skills, including confidence speaking directly with customers when required
  • Available immediately to work full-time for three months, with a minimum of three days per week on site

Apply
Submit your resume ASAP, or alternatively please contact jarrodd.edwards@talentinternational.com. Shortlisted candidates will be contacted.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

UKG Pro WFM Specialist

  • Australia
  • Melbourne
  • Contract
  • Negotiable
  • Contract Until end of August 2027 – Government Agency
  • Melbourne CBD Location – Hybrid Working Arrangement
  • UKG Implementation

An exciting opportunity is available for an experienced UKG Pro WFM Specialist to support a large-scale workforce management transformation.

Key Responsibilities

  • Provide specialist UKG Pro WFM expertise across functional design, configuration, testing and implementation.
  • Facilitate design workshops and complete configuration workbooks, system documentation and procedures.
  • Translate operational and workforce requirements into practical UKG Pro WFM solutions.
  • Support test planning, scenario development, defect resolution, business sign-off and deployment readiness.
  • Transfer knowledge to project teams, system administrators and business stakeholders.

Key Skills and Experience

  • Proven experience as a UKG Pro WFM or Kronos Functional Specialist, SME or Consultant.
  • Strong knowledge of time and attendance, accruals, rostering, forecasting, activities or workforce analytics.
  • Experience delivering UKG Pro WFM implementations within a large and complex organisation.
  • Strong analytical skills with experience resolving system, configuration, data and process issues.
  • Excellent stakeholder engagement, communication and documentation skills.

What’s in it for you:

  • Contract Until end of August 2027
  • Government Agency
  • Melbourne CBD/ Hybrid Working Arrangement

Apply now to secure an interview or contact Sarah Jordan on sarah.jordan@talentinternational.com for a confidential discussion.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Business Analyst - (Digital Customer & Loyalty)

  • Australia
  • Brisbane
  • Contract
  • AU$840 - AU$940 per day + INC Super

An exciting opportunity is available for an experienced Business Analyst to join a major Australian organisation delivering customer-facing digital initiatives across its travel and loyalty portfolio.

Working within the Customer and Loyalty stream, you will help shape digital experiences that support how customers research, book, manage and engage with travel products and loyalty services.

This is a highly visible role operating across business, product and technology. You will bring structure to complex initiatives, translate customer and commercial needs into clear delivery requirements, and ensure proposed solutions are practical, testable and aligned with the intended business outcomes.

The Opportunity

You will provide end-to-end Business Analysis support across a portfolio of concurrent digital initiatives.

Beginning with discovery, you will work with stakeholders to understand the underlying problem, customer need and commercial objective. You will then translate these findings into well-defined processes, requirements, user stories and acceptance criteria for delivery teams.

The role requires more than requirements documentation. You will be expected to analyse customer journeys, business processes, data needs, system interactions and dependencies while supporting delivery through design, development, testing and implementation.

Key Responsibilities

  • Lead discovery and requirements elicitation across customer-facing digital initiatives.
  • Facilitate workshops with product, commercial, operational and technology stakeholders.
  • Analyse current-state customer journeys, business processes and system interactions.
  • Define future-state processes and identify opportunities to simplify or improve the customer experience.
  • Translate business needs into clear functional requirements, non-functional requirements, user stories and acceptance criteria.
  • Document business rules, process flows, system dependencies, data requirements and exception scenarios.
  • Work with product owners to structure, refine and prioritise the delivery backlog.
  • Collaborate with architects, engineers, designers and testers to clarify requirements and support solution development.
  • Identify scope gaps, delivery risks, assumptions, constraints and cross-project dependencies.
  • Assess the business and customer impact of proposed solution or requirement changes.

About You

You are a commercially aware and technically capable Business Analyst with experience delivering digital products or customer-facing technology initiatives.

You can move comfortably between customer needs, business processes and technical delivery detail. You ask the right questions, identify ambiguity early and produce requirements that give delivery teams the clarity required to progress confidently.

Required Experience

  • Demonstrated Business Analysis experience within complex digital or technology delivery environments.
  • Strong experience supporting customer-facing or commercially focused digital initiatives.
  • Proven capability across discovery, requirements analysis, solution validation, testing and implementation.
  • Experience defining functional and non-functional requirements.
  • Strong user story, acceptance criteria and business process documentation skills.
  • Experience analysing customer journeys, business rules, data flows and system interactions.
  • Ability to translate between business stakeholders and technical delivery teams.
  • Experience working with product owners, architects, engineers, designers and testers.
  • Strong understanding of Agile delivery, backlog refinement and iterative development.
  • Excellent workshop facilitation, stakeholder engagement and written communication skills.
  • Ability to manage multiple priorities within a fast-moving delivery portfolio.

Why Apply?

  • Work on high-profile digital initiatives that directly influence the customer experience.
  • Join a major Australian organisation with a large and diverse customer base.
  • Gain exposure across customer, travel, loyalty and commercial products.
  • Collaborate with experienced product, business and technology professionals.
  • Secure an initial 6-month contract possibility to extend at $900-$943 per day including super.

If you are an experienced Business Analyst who can connect customer and commercial objectives with clear, technically achievable requirements, Apply now or reach out to ray.stewart@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.