Talent International is recruiting APS3 Participant Support Officers on behalf of a Federal Government client across multiple metropolitan and regional locations.

You will be a key first point of contact for participants and stakeholders, providing clear, respectful and practical support while also assisting local teams with administration and service delivery activities.

Key Responsibilities

Manage and resolve participant matters in line with relevant legislation, policy and procedures.

Provide front reception support and assist participants using self-service kiosks and online services.

Respond to participant and stakeholder enquiries in person, by phone, email and SMS.

Provide information and referrals to appropriate government or community services.

Manage shared team inboxes, appointments and telephone enquiries.

Coordinate accessible appointments and meeting facilities.

Perform data entry and complete required follow-up actions.

Receive and record complaints, feedback and participant information accurately.

Support service delivery teams with operational and administrative tasks.

Maintain confidentiality, accuracy and professional standards at all times.

Skills & Experience

Strong written and verbal communication skills with an empathetic customer service style.

Ability to manage multiple tasks, priorities and administrative workflows efficiently.

Good problem-solving skills and ability to identify practical solutions.

Confidence working with participants, families, colleagues and external stakeholders.

High attention to detail and accuracy in documentation and data entry.

Ability to work within policies, procedures and structured government processes.

Competence with Microsoft Office and computer-based business systems.

Ability to work effectively as part of a team and contribute to a positive workplace culture.

Knowledge of disability services or the NDIS environment will be highly regarded.

Working Environment

Open office and hot-desk environment

Regular computer and telephone-based work

Periods of sitting at a counter or desk

Occasional work-from-home arrangements may apply

Assistance animals may be present in the workplace

Locations

Karratha, WA

Joondalup, WA

Kununurra, WA

Carnarvon, WA

South Hedland, WA

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

Accountant Forest Operations

Job Summary / Overview

An opportunity for an Accountant to support the financial management and reporting activities of a diverse operational environment. Working closely with the Management Accountant, you will contribute across monthly accounting, budgeting, financial analysis, business planning and operational reporting.

Key Responsibilities

• Assist with monthly accounts through to Trial Balance including journal adjustments and validation reporting
  * Monitor, analyse and report on financial performance
  * Contribute to the preparation, monitoring and review of business and financial plans
  * Provide advice to managers and staff on day-to-day financial and business management matters
  * Liaise with Finance to support timely and accurate financial reporting
  * Review monthly reports and undertake quality control and financial analysis
  * Contribute to analysis of working arrangements with external government stakeholders
  * Undertake procurement and accounts payable activities
  * Support administration staff across procurement activities and business reporting

Required Qualifications

• Relevant university qualification or equivalent experience
  * Considerable experience in financial management, budgeting and business plan preparation
  * Experience compiling and interrogating financial information, analysing data and preparing written reports
  * Experience across finance and administrative practices, procurement and supply processes
  * Current Driver’s Licence
  * Ability to obtain a satisfactory WA National Police Certificate

Skills & Competencies

• Financial reporting and analysis
  * Budget preparation and monitoring
  * Business and financial planning
  * Trial Balance and journal processing
  * Procurement and accounts payable
  * Data analysis and quality control
  * Financial and business management
  * Written reporting
  * Communication and interpersonal skills
  * Stakeholder engagement

Working Conditions

The position is based in Bunbury. Travel to regional offices within southwest WA including overnight travel may be required.

Apply Now

Match the selection criteria? Click the “APPLY” button now!

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career