Join a Leading Financial Services Organisation as a ServiceNow ITSM Specialist Driving Enterprise Service Management Excellence

The Opportunity

Join a high-performing ServiceNow Platform team within a leading Australian financial services organisation, where you’ll play a key role in shaping the future of enterprise IT service management. Working across a large, complex technology environment, you’ll partner with business and technology stakeholders to deliver scalable, best-practice ServiceNow ITSM solutions that improve operational efficiency, automate processes, and enhance the employee experience.

This is a hands-on role with the opportunity to influence platform strategy, drive continual service improvement, and contribute to the organisation’s broader digital transformation.

What You’ll Be Doing

As the ServiceNow ITSM Specialist, you’ll design, configure and enhance ServiceNow ITSM capabilities while ensuring alignment with ITIL best practices, CMDB, ITOM and CSDM. You’ll work closely with stakeholders to gather requirements, recommend fit-for-purpose solutions, configure workflows and automation, support platform upgrades, and deliver new capabilities using out-of-the-box functionality wherever possible. You’ll also provide technical guidance, contribute to solution design, integrate with other ServiceNow modules and third-party systems, and identify opportunities to leverage AI across the platform.

What We’re Looking For

• 3+ years’ experience working with ServiceNow ITSM
• Strong understanding of ITSM and ITIL best practices
• Experience configuring ServiceNow using Flow Designer, App Engine Studio and/or Workflow Data Fabric
• Knowledge of CMDB, ITOM and CSDM principles
• Experience integrating ServiceNow with REST/SOAP APIs
• JavaScript experience for Business Rules and Client Scripts
• Strong stakeholder engagement and requirements gathering skills
• ServiceNow Certified System Administrator (CSA) preferred
• ITIL Foundation (v3 or v4) certification highly regarded
• Additional ServiceNow certifications (ITSM, ITOM or ITAM) are advantageous

Why Join?

• Work on an enterprise-scale ServiceNow platform supporting thousands of users
• Influence the future direction of IT service management and platform capability
• Join a collaborative, highly skilled ServiceNow team
• Work across digital transformation, automation and AI initiatives
• Strong focus on professional development and ServiceNow certification growth
• Hybrid working and flexible work arrangements
• Permanent opportunity with a leading Australian organisation
• Competitive salary of up to $140,000 + super

Talent International is currently recruiting for a Sales Support Officer to join our client’s team based across Rookwood and/or Sutherland. This is a 6-month contract with the possibility of extension, offering $45 per hour + Super.

This role will provide administrative support to both the Sales and Customer Care teams, with a strong focus on transactional and customer-facing tasks. The successful candidate will be on-site 5 days per week (full-time, non-negotiable).

Key Responsibilities

• Provide general administration support to the sales function.
• Process financial transactions, including purchase orders, receipting, and invoicing.
• Assist with data entry and CRM updates (training provided on Opus, Payday, Plotbox).
• Manage inbound calls, voicemails, and support customer enquiries.
• Schedule and confirm appointments, with the potential to qualify customers.
• Maintain accurate records, paperwork, and reporting.
• Support the daily operations of the sales and customer care teams.

Skills & Experience

• Strong administration background with excellent computer skills (Microsoft Office, including Excel).
• Experience in banking functions, invoice receipting, and purchase order processes.
• Previous customer service experience with a professional phone manner.
• High attention to detail and strong organisational skills.
• Positive, proactive, and calm nature.
• C Class Driver’s Licence is required.
• Experience with TechOne is highly regarded (but not essential).

What’s on Offer

• Competitive hourly rate – $45 + Super
• 6-month contract with potential extension
• Location will be Rookwood and/or Sutherland, or a split week between the 2 sites, focus is on the right person, opposed to location
• Join a supportive and collaborative team environment

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Our client is one of the world’s largest and most recognised entertainment organisations, operating across more than 60 countries with a truly global technology and cybersecurity function.

As part of continued investment in Security Operations and enterprise AI, they are expanding their Global Security Office by establishing dedicated APAC security coverage. This newly created role offers the opportunity to become the region’s senior Cyber Security Engineer while collaborating with highly experienced security teams across the UK and US.

The role

This is a senior, hands-on Security Operations role where you’ll become the dedicated APAC Security Operations engineer, taking ownership of security incidents during regional business hours before seamlessly handing over to global teams.

You’ll investigate security alerts, perform incident triage, analyse enterprise logs, respond to cyber incidents and continuously improve threat detection capabilities across a complex global environment.

You’ll also play an important role in the organisation’s growing AI security capability, helping secure enterprise AI platforms while building automation to improve investigation and response processes.

This role is ideal for someone who enjoys solving complex security problems, working independently and taking ownership while remaining closely connected to a collaborative global team.

Key responsibilities

• Lead the investigation and response to enterprise security incidents across APAC
• Perform incident triage, threat hunting, forensic investigations and root cause analysis
• Analyse security events using SIEM platforms (Splunk or similar) and enterprise log sources
• Improve Threat Detection & Response (TDR) capabilities through automation and continuous improvement
• Support enterprise AI security initiatives, including GenAI security controls and AI-related incident response
• Build automation using Python, scripting and SOAR technologies
• Create technical documentation, runbooks and standard operating procedures
• Partner with global technology teams to coordinate remediation activities
• Participate in an on-call rotation approximately every 6-8 weeks

Skills and experience

We’re looking for an experienced Cyber Security professional who is comfortable working independently within a large global enterprise.

You’ll ideally bring:

• 7+ years’ experience in Security Operations, Incident Response or Cyber Security Engineering
• Strong experience investigating security incidents using SIEM platforms such as Splunk or similar
• Experience performing log analysis, threat hunting, digital forensics and incident investigations
• Experience responding to security incidents across Windows, Linux, Mac and cloud environments (AWS, Azure and/or GCP)
• Experience with Python, Shell scripting or security automation
• Exposure to SOAR, EDR or security automation platforms
• Knowledge of security frameworks such as MITRE ATT&CK, Kill Chain or NIST Incident Response
• Experience with enterprise AI security, GenAI or AI governance will be highly regarded
• Excellent written and verbal communication skills with strong documentation abilities
• The ability to work autonomously while collaborating with global teams

Benefits and additional information

• Salary up to approximately $180,000 + Super + 15% Bonus, with flexibility for exceptional candidates
• Predominantly remote role with occasional attendance at the Sydney office for collaboration and team activities (no permanent desk required)
• Participate in a shared on-call rotation approximately every 6-8 weeks. During your rostered week, you’ll only be contacted for critical incidents requiring investigation.
• Newly created position with ownership of Security Operations across the APAC region
• Work alongside highly regarded Cyber Security teams across the UK and US
• Exposure to cutting-edge AI security initiatives and enterprise-scale technologies
• Excellent career development within one of the world’s leading entertainment organisations
• Collaborative global team with strong technical mentorship and knowledge sharing
• Opportunity to influence the future direction of Security Operations within APAC

A leading Financial Services provider is seeking a Senior Cyber Security Consultant to join their team on an initial six month contract.

Joining a security by design practice, you will be working on a number of project engagements and engaging with business stakeholders from across the business. You will be responsible for conducting security and threat assessments to ensure workloads or systems are assessed against appropriate security controls, risk mitigation exercises to ensure adequate controls have been considered as part of the overall solution, as well as providing recommendations and advice to ensure solutions falls within internal security guidelines.

This position will suit candidates who are collaborative, with strong stakeholder engagement skills combined with a solid background in cyber security architecture.

To be successful in this role you will need:

• Tertiary qualifications and/or relevant industry certifications (i.e. CISSP)
• Strong experience working as a Cyber Security Consultant within large complex environments (preferably Financial Services)
• Good understanding of information security / architecture / risk frameworks such as SABSA, NIST 800, ISO 27001 / 31000 and/or TOGAF
• Proven experience consulting and providing advice to business and technical stakeholders on a range of projects
• Exceptional stakeholder engagement skills, with a proven ability to consult, negotiate and influence
• Superior verbal and written communication skills

This role can be offered on a remote basis with the option of working hybrid from their Sydney or Parramatta office.

To be considered for this exciting opportunity, please apply online now!

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

Systems Engineer NSW

Talent International have partnered with one of the fastest-growing Managed Service Providers in Australia to find their next Systems Engineer to join their growing team. The position involves providing IT support to some of the biggest Hotel Brands in Sydney.

This position is a great full-time opportunity for someone who has experience working in an IT position within the Hotel Industry. The role is located near Chandos Street in St Leonards, NSW.

You will have the opportunity to work independently and manage your day the way you would like; we are looking for someone who is well-organised and professional in their approach.

Application Timeline: 03.06.26-1.07.26

Benefits Include:

• Excellent Career progression opportunities,
• Salary ranging from $80k-$90k + Super.
• Project & BAU Work,
• Work from home and on client sites,

Key Responsibilities:

• Maintain and manage Windows Server (2003-2012) and Windows workstation (XP-10) operating environments across all allocated hotel sites.
• Conduct routine reviews of system logs, antivirus definitions, and security patch status; apply updates as required.
• Administer data management, backup processes, and scheduled system restarts/reboots to ensure stability and continuity.
• Configure and administer Windows Server and workstation operating systems in line with organisational standards.
• Maintain and manage complex on-site physical IT infrastructure including servers, desktops, networking hardware, and software.
• Oversee server room environments, structured cabling, data, power, cooling systems, and third-party technology integrations.
• Audit existing infrastructure and plan/execute upgrades for switches, servers, workstations, and operating systems.
• Monitor network traffic and capacity, identifying and recommending upgrade opportunities proactively.
• Monitor network infrastructure and recommend, plan, and configure network upgrades as required.
• Execute ISP migrations, firewall flow configurations, and installation/configuration of new switches and uplinks.
• Plan and configure virtual networks; lead or support network migration projects from inception to completion.
• Create and maintain a comprehensive network inventory list, documenting faults and resolutions applied.
• Participate actively in change management processes and ITIL frameworks, applying IT standards across all activities.
• Engage in technical discussions with broader IT teams on issues, bugs, installations, workarounds, and project delivery.
• Support and contribute to IT governance and compliance activities as directed by the IT Manager.

REQUIRED QUALIFICATIONS & EXPERIENCE

Area	Details
Operating Systems	Windows Server 2003-2012; Windows XP, 7, 8, 10
Networking	TCP/IP, VLANs, switching, routing, firewall configuration, ISP migrations
Infrastructure	Servers, desktops, structured cabling, power, cooling, rack management
Virtualisation	Virtual network planning and configuration
Documentation Tools	Confluence (required), Dropbox
Monitoring & Management	Network traffic monitoring, capacity planning, log analysis
Frameworks	ITIL foundations or equivalent practical experience
Experience	3+ years in a systems or infrastructure engineering role

Preferred Qualifications:

• Technical problem-solving and root cause analysis,
• Clear written and verbal communication with both technical and non-technical stakeholders,
• Attention to detail in documentation and configuration management,
• Ability to manage multiple sites and priorities simultaneously,
• Proactice approach to monitoring, maintenance and continuous improvement.

If you are looking for an opportunity where you can learn, grow, then this is the right opportunity for you.

Join one of the world’s leading music companies – home to some of the most iconic artists, labels and creative teams – as they continue to expand their Tech Security & Identity function and build out their global technology hub in Sydney CBD.

Our client is a globally recognised organisation operating a large-scale, complex technology environment. They are currently investing heavily in identity and access management, with multiple initiatives underway to modernise authentication, security and platform capability.

The role:

This is a hands-on IAM engineering role focused on delivering and supporting access management capabilities across enterprise systems. The role offers strong ownership, working across SAML/OIDC integrations, troubleshooting and platform improvements. Working 4 days onsite in the Sydney CBD office, with Fridays a half-day working remotely from home.

Key responsibilities:

• Configure and onboard SAML / OIDC applications across Entra ID and PingOne
• Troubleshoot authentication and access issues across environments
• Manage integrations end-to-end without supervision
• Support incident management, problem solving and root cause analysis
• Create and maintain documentation and integration standards
• Work with Product Managers and Business Analysts across the business
  

  Must-Have Skills:

• Strong expertise in OAuth 2.0, OIDC and authentication protocols
• Experience implementing or operating IAM / Access Management platforms (e.g. Ping, Entra ID, Okta)
• Strong understanding of authentication, authorization and federation concepts
  

  Nice to Have:

• API gateways and integrations experience
• Scripting (Python or NodeJS)
• AWS services (S3, CloudFront)
• CI/CD pipelines (GitHub Actions)
  

  Why Join:

• Work on a major PingOne migration and identity modernisation program
• High-impact role with strong ownership across IAM delivery
• Exposure to global stakeholders and complex enterprise systems
• Opportunity to shape and improve identity and access processes
• Collaborative environment with strong technical leadership and support
• Clear pathway to grow within security and identity engineering
  

  Benefits

• Short Fridays – finish at 1pm every Friday
• Hybrid flexibility – Friday work from home
• 2 additional wellbeing days per year
• 5 gifted days leave over Christmas
• Employee Assistance Program
• Retail discounts and employee perks
• Fresh fruit and snacks in office
• Novated leasing and salary sacrifice options
• Up to 30% off award-winning restaurants and accommodation
• Lifestyle benefits including gym memberships and dry-cleaning services
  

  How to apply:

  If this sounds like your next opportunity, please apply now or reach out for a confidential discussion.