Talent International is currently recruiting for an APS6 Support Need Assessors to work for one of our Federal Government clients based in Charlestown/Lismore/Newcastle/Parramatta/Penrith/Surry Hills/Wollongong. The position is a 6-month contract role with the possibility of extension. The role pays $61.86 per day + Super.

7.6 hours per day and 38 hours per week

About the Role

As a Support Needs Assessor, you will work directly with participants, their families, representatives and support networks to conduct comprehensive assessments that inform evidence-based decisions regarding support needs.

You will play a critical role in ensuring assessments are person-centred, strengths-based and aligned with legislative and operational frameworks, helping participants access the supports they need to achieve their goals.

Key Responsibilities

• Conduct support needs assessments by gathering information from participants and their representatives
• Analyse, interpret and synthesise information to support evidence-based decision making
• Prepare clear, comprehensive and accurate assessment reports
• Apply policies, procedures and operational guidelines using sound judgement
• Communicate assessment processes and outcomes respectfully and clearly through virtual and face-to-face channels
• Identify and escalate issues based on complexity, risk or policy limitations
• Collaborate with colleagues and stakeholders to support participant planning outcomes
• Utilise digital systems to accurately capture information and assessment outcomes
• Deliver assessments across a variety of settings while adapting approaches to individual participant needs
• Support team capability through mentoring and knowledge sharing

Skills and Experience

Successful candidates will demonstrate:

• Strong communication and stakeholder engagement skills
• Experience conducting assessments, interviews and information gathering
• Sound decision-making and analytical abilities
• A commitment to inclusive, accessible and person-centred practice
• Professionalism and the ability to manage sensitive information appropriately
• Understanding of trauma-informed practice
• Strong planning, organisation and prioritisation skills
• Adaptability and resilience in a dynamic environment
• Ability to interpret evidence and apply relevant policies and frameworks

Knowledge Requirements

• Disability and support needs assessment practices
• Relevant legislation and operational frameworks
• Person-centred planning and assessment processes
• Evidence interpretation and quality assessment methodologies
• Privacy, confidentiality and ethical practice requirements
• Digital systems and technology used to support assessment activities

Mandatory Qualifications

Candidates must provide evidence of one of the following qualifications within their CV submission:

Recognised Allied Health Qualifications

• Occupational Therapy
• Physiotherapy
• Speech Pathology
• Social Work
• Dietetics
• Exercise Physiology
• Rehabilitation Counselling
• Counselling
• Psychotherapy

Or Relevant Health Qualifications

• Registered Nurse (RN)
• Enrolled Nurse (EN)
• Clinicians with an Education Degree
• NDIS Behaviour Support Practitioner

Highly Regarded

• Experience administering support needs assessments or similar person-centred assessment frameworks
• Accreditation or experience using the I-CAN Support Needs Assessment Tool

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Talent International is currently recruiting Rental Bonds Representative to work for the NSW Government, based in Grafton(On-site). This position is a contract role till end of dec with a view to be extended, and the role pays $42.26 per hour + Super.

5 days on site 9-5

This contract will provide additional operational support to the Rental Bonds team during a period of increased demand. You will manage customer enquiries, process rental bond transactions and provide accurate information in accordance with relevant legislation, policies and procedures.

Key responsibilities

• Respond to customer enquiries by telephone and email, providing accurate and consistent information.
• Assess and process applications, claims, renewals, variations and related transactions within delegated authority.
• Ensure matters requiring higher approval are properly documented and submitted in accordance with established procedures.
• Work across multiple systems to update records, process transactions and progress matters through to resolution.
• Maintain accurate, accessible and confidential customer records and data.
• Explain customers’ rights, responsibilities, entitlements and available services.
• Apply relevant legislation, policies, procedures and service standards when assessing customer matters.
• Provide general operational and administrative support to help the team manage its workload.
• Review more complex matters and refer or escalate them to the appropriate business area.
• Handle personal information in accordance with privacy, confidentiality and legislative requirements.

About you

To succeed in this role, you will ideally have:

• Previous experience in customer service, contact centre, administration, claims processing or transaction-based work.
• Strong written and verbal communication skills.
• The ability to manage customer enquiries professionally by telephone and email.
• Strong attention to detail and experience processing high-volume administrative work accurately.
• The ability to interpret and follow legislation, policies, procedures and delegated authority.
• Confidence using multiple computer systems and maintaining accurate records.
• Sound judgement and the ability to identify when complex matters require escalation.
• The ability to work effectively in a busy, process-driven environment.
• Availability to work onsite in Grafton five days per week from 9:00am to 5:00pm.

Essential requirements

• Appointment and ongoing employment may be subject to satisfactory mandatory pre-employment and ongoing probity screening in accordance with relevant legislation and policies.
• The successful candidate may be temporarily assigned to other roles under section 46 of the Government Sector Employment Act to support surge operations elsewhere within the division.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

The Opportunity

Our client is an award-winning technology solutions provider with an established reputation for delivering enterprise networking, collaboration, contact centre, cloud and managed services solutions to organisations across Australia and internationally.

We are looking for candidates that specifically have experience selling contact centre solutions, either Cisco WebX or similar technology’s like 8×8.

Due to continued growth, they’re looking to appoint an experienced Business Development Manager to focus on acquiring new enterprise customers and expanding market presence across the ANZ region.

This is a genuine hunter role suited to someone who enjoys building relationships from scratch, identifying strategic opportunities, and managing complex solution sales from initial engagement through to contract signature.

Working closely with solution architects, delivery teams and strategic technology partners, you’ll help organisations modernise the way they communicate, collaborate and engage with their customers.

Key Responsibilities

• Identify, develop and win new enterprise customers.
• Manage the full end-to-end sales cycle from prospecting through to close.
• Build relationships with C-level executives and key business stakeholders.
• Develop strategic account plans and execute targeted business development initiatives.
• Generate pipeline through outbound activity, referrals, partner networks and marketing campaigns.
• Work collaboratively with pre-sales and technical consultants to design tailored customer solutions.
• Prepare commercial proposals, negotiate contracts and manage commercial outcomes.
• Maintain accurate CRM records and sales forecasting.
• Stay current with emerging technologies and industry trends.

About You

You’ll be a commercially driven sales professional with a genuine passion for winning new business and building long-term customer relationships.

You’ll ideally bring:

• Proven success in new business acquisition within the technology industry.
• Experience selling enterprise IT solutions, managed services, cloud, networking, collaboration or contact centre technologies.
• Strong consultative sales and solution-selling capability.
• Experience managing complex, multi-stakeholder enterprise sales cycles.
• Excellent communication, negotiation and presentation skills.
• A proactive, resilient and highly organised approach.
• The ability to build trusted relationships internally, with partners and customers alike.

Experience selling collaboration platforms or contact centre technologies will be highly regarded.

What’s on Offer

• Join a growing, high-performing technology business with an outstanding market reputation.
• Sell industry-leading technology solutions supported by world-class vendor partnerships.
• Hybrid working flexibility.
• Strong career development and ongoing training.
• Collaborative, supportive and high-performance culture.
• Attractive salary package with uncapped commission.
• Opportunity to work alongside experienced technical specialists and industry leaders.

Apply now for immediate consideration.

Talent International, a leading Australian recruitment firm, has been engaged to support the growth of a brand-new engineering team being established in Australia by one of the world’s largest and most recognised technology organisations. We are seeking a Systems Development Engineer (SysDE) to join a highly technical team responsible for building and automating critical cloud and networking infrastructure supporting a major national technology program.

Role Title: Systems Development Engineer

Employment Type: Permanent

Location: Sydney CBD | 5 days onsite

Salary: Circa $230,000 package + sign-on bonuses + equity

Role Details

• Design, develop and deploy software, automation and tooling supporting large-scale cloud and networking environments
• Build scalable systems and automation capabilities that improve operational efficiency, reliability and performance
• Work closely with network, infrastructure and software engineering teams to solve complex technical challenges at scale
• Develop and maintain automation frameworks, internal platforms and engineering solutions
• Contribute to the design, deployment and long-term operation of foundational infrastructure

Required Skills & Experience

• Strong programming experience in Python, Go, Java, C++, C# or similar modern languages
• Experience across Linux, cloud, infrastructure engineering, automation and systems engineering
• Background in Platform Engineering, Site Reliability Engineering (SRE), DevOps, Infrastructure Engineering or Network Automation
• Understanding of networking fundamentals including routing, switching, load balancers, firewalls and enterprise network environments
• Experience designing, building, deploying and supporting large-scale production systems

Additional Details & Benefits

• Opportunity to join one of the world’s largest technology organisations during the build phase of a significant new Australian program
• Work on highly secure, large-scale infrastructure and networking environments
• Existing PV, NV1 or NV2 security clearances highly regarded
• Candidates eligible to obtain a Positive Vetting (PV) clearance are encouraged to apply
• Relocation assistance available for interstate candidates
• Long-term career growth and exposure to unique technical challenges at significant scale

To Apply

If this sounds like your next opportunity or you would like to hear more, please apply now and submit your resume.