• Sydney, Australia
• 4 days on site, 1 day WFH
• $190,000 incl super + annual bonus

This is an opportunity for a highly capable Senior ServiceNow Engineer who wants more than a traditional engineering role, without stepping away from the hands on work.

We’re looking for a Senior ServiceNow Engineer to become a key technical authority for a large, global ServiceNow environment. You’ll combine deep platform expertise with solution architecture, technical leadership and hands on problem solving, helping shape how ServiceNow is designed, built and operated across the organisation.

This isn’t a role where you’ll spend your days sitting on the sidelines producing architecture documents. You’ll be close to the technology, working with engineers, product teams and stakeholders to solve problems, shape solutions and provide the technical direction behind the platform.

About the role:

The ServiceNow capability is entering an exciting period of change and growth. You’ll join at a point where there is genuine scope to influence how the team operates, establish better ways of working and help define the future direction of the platform.

You’ll act as a trusted technical escalation point, working across a global, distributed environment, you’ll collaborate with product teams, engineers and senior stakeholders across multiple regions and time zones.

The position combines architecture with technical delivery and operational involvement, taking complex changes from design through build, testing, release and handover.

What you’ll be doing:

• Provide senior technical leadership and architecture expertise across the ServiceNow platform
• Help define platform architecture, technical standards, reusable patterns and engineering guardrails
• Work directly with product and business teams to understand requirements and determine the best technical approach
• Remain hands on, jumping into complex problems, whiteboarding solutions and supporting engineers when needed
• Guide architecture across integrations, security, performance, CMDB, data models and platform design
• Help shape the technical roadmap, including integrations, platform improvements and technical debt
• Act as an escalation point for complex ServiceNow issues and support root cause analysis where required
• Review higher risk technical designs and ensure solutions remain scalable, supportable and upgrade safe
• Mentor engineers and help raise technical capability across a distributed global team
• Provide technical leadership across complex initiatives from design through testing, release and operational handover

The broader remit includes architecture reviews, integration patterns, platform governance, major incident support and technical leadership across complex initiatives.

About you:

• Around 8+ years of experience across enterprise ITSM, service operations or related platform environments
• 5+ years of strong, hands on ServiceNow experience
• Experience across ServiceNow architecture, solution design or technical leadership
• Strong knowledge of integrations, APIs, authentication, resiliency and monitoring
• Experience working with large, complex organisations and distributed technical teams
• An understanding of enterprise considerations including security, scalability, change management, compliance and platform governance
• ServiceNow certifications, with CSA required and additional architecture, development, integration or CIS credentials highly regarded
• A relevant degree or equivalent practical experience

If you’re technically strong, enthusiastic about ServiceNow and excited by the idea of helping build and shape a global platform capability, this could be a great next step. Please apply now or email your resume to sophia.parrelli@talentinternational.com

ServiceNow Software Asset Management (SAM) Specialist

12-Month Contract
Sydney-based | Hybrid
$725-$900/day incl. super

Join a large-scale, nationally significant technology environment with a substantial software and technology footprint. This is a hands-on opportunity to work across complex software licensing, compliance and optimisation initiatives, with exposure to major software vendors and an established ServiceNow environment. You’ll have the opportunity to deliver measurable improvements across software spend, licence utilisation, governance and technology risk.

The role

• Manage software licensing, entitlements, reconciliation and ELPs
• Support vendor audits, compliance reviews and software renewals
• Identify licence reclamation and cost optimisation opportunities
• Maintain ServiceNow SAM data, content and normalisation
• Monitor platform health, data quality and integrations
• Deliver EOL/EOS and software lifecycle reporting
• Improve SAM processes, reporting and automation

About you

• 5+ years’ experience across IT Asset Management, Software Asset Management or software licensing
• 3+ years’ hands-on experience working with ServiceNow, ideally ITAM/SAM/SAM Pro
• Demonstrated experience with software entitlements, licence reconciliation and compliance
• Experience with licence optimisation, reclamation and renewal activities
• Exposure to major software publishers and enterprise licensing models
• Strong reporting, data analysis and stakeholder management capability
• ServiceNow SAM/ITAM certifications highly regarded

This is a strong opportunity for an experienced SAM professional to work within a complex enterprise environment, combining hands-on ServiceNow work with licensing, commercial optimisation and continuous improvement.

PLEASE NOTE: Only Australian Citizens and Permanent Residents will be considered for this position.

Talent International is currently recruiting Business Support Officer to work for the NSW Government, based in Orange Park. This is a contract role till end of Dec with the possibility of extension, paying $50 – 65/hr plus Super.

6-6.5 hours per day/ 30-32.5 hours per week

You will provide administration and secretariat support in a fast-paced team, helping meetings, correspondence and approval processes run smoothly.

Key responsibilities

• Coordinate meeting papers, distribute documents, take minutes and track approval workflows.
• Manage emails, calendars and filing.
• Assist with reports and meeting materials.
• Monitor team workflows and keep tasks moving to deadlines.

About you

You will bring a strong office administration background, particularly in calendar management and secretariat duties. You can manage competing priorities, work accurately to deadlines and adapt as requirements change. Government experience is preferred.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.