Commercial Officers – Defence

Location: Newcastle NSW
Security Clearance: Active NV1 mandatory
Positions Available: 3

We are seeking three experienced Commercial Officers to support major Defence aviation acquisition and sustainment programs based in Newcastle, NSW.

These opportunities involve procurement, contract management, commercial governance and stakeholder engagement within complex Defence environments.

Available Positions

1. L2 Commercial Officer

• Support Defence procurement, contract negotiations and commercial governance.
• Provide advice on contractual risks, compliance and CASG procurement policies.
• Assist with contract development, management and stakeholder engagement.

2. L3 Commercial Officer

• Support procurement planning, tendering, contract formation and administration.
• Prepare commercial documentation, procurement strategies and submissions.
• Ensure compliance with Commonwealth procurement policies and probity requirements.

3. L3 Senior Commercial Officer

• Provide specialist advice on complex contract negotiations and commercial risks.
• Oversee commercial governance, contractual compliance and procurement activities.
• Engage senior Defence stakeholders and mentor commercial team members.

Essential Requirements

• Demonstrated experience in Defence commercial operations, procurement or contract management.
• Understanding of Commonwealth procurement frameworks, CASG policies and commercial governance.
• Experience with tendering, contract development, negotiations or commercial risk management.
• Strong stakeholder engagement, communication and documentation skills.
• Active NV1 security clearance (mandatory).

Highly Regarded

• Previous experience within Defence CASG or a System Program Office (SPO).
• Knowledge of Contract Negotiation Directives, Smart Buyer documentation and Defence procurement processes.
• Familiarity with Defence systems such as MyProcurement, MiFi or ERP.

These opportunities offer the chance to contribute to significant Defence aviation programs, working alongside experienced commercial, procurement and project teams.

Apply now to be considered for one of three Commercial Officer opportunities aligned with your experience.

A leading Financial Services provider is seeking a Senior Observability Engineer with advanced Elastic, OpenTelemetry and AppDynamics experience to join their team on a permanent basis.

Joining a highly skilled engineering team, you will lead the organisation’s enterprise transition from AppDynamics to Elastic Observability using OpenTelemetry. You will be responsible for delivering scalable telemetry pipelines, modernising instrumentation standards and ensuring a smooth migration while maintaining or improving existing observability outcomes.

You will also drive the adoption of modern SRE practices, automate the deployment and validation of observability components, and create reusable patterns that enable engineering teams to access reliable, self-service observability capabilities.

Responsibilities will include:

• Leading the end-to-end migration from AppDynamics to Elastic Observability
• Designing OpenTelemetry-first instrumentation standards and scalable telemetry pipelines
• Developing Elastic dashboards, service maps and monitoring capabilities across logs, metrics and traces
• Driving the adoption of SLI/SLO-based monitoring and alerting practices
• Automating the deployment and configuration of OpenTelemetry collectors and Elastic assets
• Integrating observability validation into CI/CD pipelines

To be successful in this role you will need:

• Tertiary qualifications and/or relevant industry certifications
• Extensive experience delivering observability solutions within large, complex enterprise environments
• Deep AppDynamics APM knowledge, including migration and exit planning combined with expert knowledge of OpenTelemetry instrumentation and collector engineering
• Advanced hands-on experience with Elastic Observability, including APM, logs, metrics, traces and service maps
• Strong Kibana dashboard development and ES|QL query-writing skills
• Hands-on automation experience using infrastructure-as-code, CI/CD pipelines, APIs and scripting
• Experience developing agentic AI capabilities would be highly regarded
• Excellent communication skills and the ability to influence and collaborate across all levels of a large enterprise

To be considered for this exciting opportunity, please apply online now!

A leading financial services organisation is seeking a Senior Penetration Tester to join their team on a permanent basis.

Joining an established security team, you will perform advanced penetration testing across web, mobile, application, network and infrastructure environments. This hands-on role will focus on identifying vulnerabilities, assessing business risks and driving remediation through clear reporting and practical recommendations.

You will also advise business and technology stakeholders on security controls, contribute to threat modelling and improve automated security testing capabilities, including exploring how AI can enhance testing methodologies.

To be successful in this role you will need:

• Strong hands-on penetration testing experience across web, mobile, applications, networks and infrastructure
• Mandatory formal certification or education in penetration testing, such as OSCP, OSWE, OSCE, CREST, HTB CPTS or advanced SANS certifications
• Experience producing detailed penetration testing reports, communicating vulnerabilities and supporting remediation
• Knowledge of security testing frameworks and methodologies, including OWASP and OSSTMM
• Experience implementing automated security testing tools and processes
• Familiarity with LLM security, prompt injection, agentic AI attack surfaces and the use of AI in penetration testing
• A solid understanding of AWS, Microsoft Azure or Google Cloud
• Exposure to Kubernetes, Docker, Podman or OpenShift would be advantageous
• Strong stakeholder engagement and communication skills, with the ability to work independently and collaboratively
• The ability to provide technical leadership and support team development

In return they are offering:

• Amazing culture with long tenure amongst the team
• A wonderful, supportive and energetic people leader
• Regular team events
• Fantastic salary package with annual performance bonus and discounted banking products

To be considered for this permanent opportunity, please apply online today.

CMDB & IT Asset Management Analyst
Sydney, NSW | IT Service Management | Configuration Management
Join a leading IT services provider and take ownership of CMDB accuracy, IT asset management and configuration processes across complex enterprise environments.

About the Role
We are seeking an experienced CMDB & IT Asset Management Analyst to join a well-established IT Service Management team based in Sydney.
This is a hands-on operational role focused on maintaining the accuracy and integrity of the Configuration Management Database (CMDB), managing IT asset records, supporting configuration audits and driving continual service improvement.
You will work closely with technical teams, customers and suppliers to ensure IT infrastructure and assets are accurately recorded, tracked and managed throughout their lifecycle.

Key Responsibilities

• Maintain and update CMDB records, Configuration Items (CIs) and IT asset registers.
• Ensure accuracy, completeness and integrity of configuration and asset data.
• Manage hardware and software asset records, including licences and supporting documentation.
• Conduct CMDB audits, data validation and reconciliation activities.
• Support Configuration Management processes in accordance with ITIL best practices.
• Produce CMDB health reports, asset inventories, KPIs and compliance documentation.
• Identify data quality issues and support continuous process improvements.
• Collaborate with internal teams, customers and suppliers to maintain accurate configuration information.

Skills & Experience Required

• Minimum 2 years’ experience in ITIL Configuration Management, CMDB administration or IT Asset Management within a medium-to-large IT environment.
• Hands-on experience maintaining CMDB records and managing Configuration Items (CIs).
• Sound understanding of IT asset lifecycles, configuration management and ITIL processes.
• Experience with CMDB data quality, reporting, reconciliation and audits.
• Strong Microsoft Excel, Word and Visio skills.
• Excellent communication, stakeholder engagement and analytical skills.
• ITIL Foundation certification (v3 or later).
• Relevant tertiary qualification in IT Management, Business Management or a related field.

Highly Desirable

• Experience with ServiceNow ITSM, CMDB, Discovery or Service Mapping.
• Experience with BMC or other IT Service Management platforms.
• Exposure to Power BI, SCOM, Nagios or ScienceLogic.
• Experience working within a Managed Service Provider (MSP) or SIAM environment.
• Understanding of cloud infrastructure, including Azure, AWS or GCP.

What’s on Offer?

• Opportunity to work within complex enterprise IT environments.
• Exposure to established IT Service Management processes and technologies.
• Collaborative team environment with opportunities for professional development.
• Sydney-based opportunity.

Apply Now

If you have hands-on CMDB administration, IT Asset Management or Configuration Management experience, we’d love to hear from you.

Apply now with your updated CV outlining your relevant CMDB, ITIL and IT Asset Management experience or contact Luther Borgas at luther.borgas@outbacktalent.com

Senior Vlocity / Salesforce Developer

12-month contract + potential 12-month extension
Hybrid working | Minimum 3 days onsite per week
Australian citizenship and ability to obtain Baseline clearance required

We’re seeking an experienced Senior Vlocity / Salesforce Developer to join a major federal government transformation program, delivering Salesforce solutions that improve services for Australians.

Working within a multidisciplinary Agile team, you’ll develop robust, reusable and accessible solutions, contribute to design standards and support deployments through to production.

What you’ll do

• Design and develop Salesforce Vlocity solutions using Apex, Lightning Web Components, OmniScripts, FlexCards, Integration Procedures and DataRaptors.

• Build integrations using REST APIs and Platform Events.

• Contribute to design and code reviews, ensuring solutions meet governance, performance and quality standards.

• Support deployments across environments, including production.

• Collaborate with developers, architects, UI/UX specialists and accessibility experts.

• Support CI/CD, DevOps and test automation practices, sharing knowledge across the team.

What you’ll bring

• Strong hands-on Salesforce Vlocity / OmniStudio development experience.

• Experience with object-oriented programming, frameworks and design patterns.

• Experience implementing Salesforce Sales Cloud, Service Cloud, Community Cloud and Health Cloud.

• Experience using source control tools such as GitLab and working with package-based development.

• Salesforce Platform Developer I, Platform Developer II and OmniStudio Developer certifications.

Highly regarded

• Experience with Jira, VS Code and DevOps practices.

• Delivery of at least four Salesforce CRM projects using Agile methodologies.

• A strong interest in accessible design and development.

Eligibility

Applicants must be Australian citizens and able to obtain Baseline security clearance.

To apply, please submit your CV and a one-page suitability statement addressing the selection criteria, within the 5,000-character limit.

Senior Systems Engineer – Defence Aviation (NV1)

Location: Williamtown, NSW
Security Clearance: Active NV1 (Mandatory)
Industry: Defence/Aerospace

About the Role

We are seeking an experienced Senior Systems Engineer to support a major Defence aviation capability acquisition program based in Williamtown.

The role will focus on developing technical specifications, software requirements and systems engineering documentation across aircraft platforms, simulators, training solutions and associated operational systems.

Working closely with Defence stakeholders and industry partners, you will support capability development, technical procurement and requirements management activities.

Key Responsibilities

• Develop Functional and Performance Specifications (FPS), software requirements and traceable systems engineering documentation.
• Define technical requirements across aircraft systems, simulators and Live, Virtual and Constructive (LVC) training environments.
• Prepare ASDEFCON Data Item Descriptions (DIDs) and supporting technical documentation.
• Maintain requirements and engineering artefacts within systems engineering databases.
• Support tender evaluations, vendor requirements reviews and Defence acquisition activities.
• Engage with technical stakeholders, identify capability risks and present findings to senior stakeholders.

Essential Requirements

• Active NV1 security clearance (mandatory).
• Strong systems engineering experience, particularly requirements development and technical specifications.
• Experience producing detailed software requirements, Functional and Performance Specifications or equivalent engineering documentation.
• Understanding of systems engineering principles, requirements traceability and verification.
• Excellent technical writing, analytical and stakeholder engagement skills.

Desirable Experience

• Defence capability development or acquisition experience.
• Knowledge of ASDEFCON frameworks and Defence procurement.
• Aviation, aerospace, aircraft systems or simulation experience.
• Familiarity with LVC training systems and requirements management tools.
• Relevant engineering or technical degree.

This opportunity would suit a systems engineering professional with strong technical documentation skills and experience supporting complex Defence acquisition programs.

Applicants must hold an active NV1 security clearance.

Our client is looking for a Senior Business Analyst with strong technical understanding, process improvement experience and practical exposure to AI-assisted software delivery.

You’ll work with Product Owners, Solution Architects, Developers, Testers to review current delivery practices and design workflows that incorporate AI agents. This includes improving how requirements are written, handed over, tested and traced through to implementation.

Responsibilities

• Map current squad processes, identify delivery bottlenecks and design improved workflows that incorporate AI agent execution.

• Establish standards for structured, machine-readable requirements and specification files, including Spec.md.

• Break down business requirements into clearly defined tasks, supported by BDD/Gherkin scenarios and acceptance criteria.

• Maintain traceability between business objectives, specifications, unit tests and pull request validation checks.

• Define validation checkpoints and scenario matrices to identify missing requirements or incorrect AI-generated logic before implementation.

• Work with technical leads to ensure delivery remains aligned with API contracts, architecture decisions and quality standards.

• Support pilot squads working on both new applications and existing systems.

• Measure improvements in hand-off times, specification accuracy and the need for clarification during sprints.

• Develop reusable templates and contribute to a central Agentic Centre of Excellence.

Requirements

• Minimum 5 years’ experience as a Senior Business Analyst or Systems Analyst in enterprise Agile environments.

• Strong As-Is/To-Be process mapping, value stream mapping and BDD/Gherkin skills.

• Hands-on familiarity with agentic development tools such as Claude Code, SpecKit, Atlassian Rovo or GitHub Copilot.

• An understanding of spec-driven delivery, prompt design, LLM context limitations and task decomposition.

• Experience defining detailed requirements, acceptance criteria and requirements traceability.

• The ability to work confidently with business stakeholders and technical teams, translating business objectives into clear engineering requirements.

If you bring strong technical BA experience and have been applying AI tools within software delivery, we’d like to hear from you. If you would like to have a confidential chat, please email me at alex.nguyen@talentinternational.com

• 12-month contract + potential 12-month extension

• Hybrid working | Minimum 3 days onsite per week

• Australian citizenship and current Baseline clearance mandatory

We’re seeking two experienced API/Integration Support Analysts to join a Federal Government agency, supporting critical integration platforms and services.

You’ll work within a multidisciplinary team to maintain API availability, investigate incidents and support digital partners. This is a hands-on production support role involving MuleSoft and IBM API Connect.

What you’ll do

• Troubleshoot production integration incidents and coordinate resolution with technical and development teams.

• Maintain and configure MuleSoft and IBM API Connect APIs and applications.

• Test APIs and environments, and monitor API health, performance and usage.

• Support digital partner registration and onboarding, working with internal and external stakeholders.

• Improve support processes and maintain operational and configuration documentation.

• Participate in an on-call roster to maintain the availability and reliability of critical integration services.

What you’ll bring

• At least 2-3 years’ experience working with APIs and/or integration technologies.

• Experience troubleshooting issues and managing competing priorities in high-pressure environments.

• A strong understanding of API and integration technologies, with the ability to learn new platforms quickly.

• A quality-focused approach to improving processes and service delivery.

• Strong communication skills, including the ability to explain technical issues to non-technical stakeholders.

Highly regarded

• Administration and configuration experience with MuleSoft or IBM API Connect.

• Exposure to CRM systems.

• An interest in accessibility and accessible design and development.

Mandatory requirements

• Australian citizenship.

• Current Baseline security clearance.

• Availability to work a minimum of three days onsite per week.

• Willingness to participate in an on-call support roster.

Apply now with your current CV outlining your API/integration support experience.

Talent International is currently recruiting for an APS4 Complaints Officer to work for one of our Federal Government clients at Newcastle. The position is a 6-month contract with the possibility of extension. The role pays $43.82 per hour + Super.

7.6 hours per day and 38 hours per week

This opportunity suits an empathetic and resilient professional with experience managing complaints, resolving complex enquiries and handling sensitive information. You will work with members of the public, internal teams, external agencies and oversight bodies to resolve complaints and address underlying issues.

About the role

Depending on team allocation and operational priorities, your responsibilities may include:

Complaints Resolution Team

• Managing complaints, including assessing information, recording details, resolving matters and making referrals.
• Managing escalated complaints while meeting strict deadlines.
• Communicating with participants, authorised representatives and internal teams through professional outbound calls and quality written correspondence.
• Maintaining accurate and timely complaint records within PACE.
• Supporting the resolution of operational issues and contributing to branch objectives.

Participant Critical Incidents Team

• Monitoring, recording and maintaining accurate participant critical incident data in accordance with policies and procedures.
• Assessing incident information, identifying risk factors and following appropriate escalation pathways to safeguard participants.
• Liaising with stakeholders to gather information and support coordinated responses.
• Preparing reports and documentation to support decision-making and compliance.
• Maintaining confidentiality and managing sensitive information in line with legislative and organisational requirements.
• Applying self-care and wellbeing strategies when working with potentially distressing information.

Responsibilities may change in line with operational priorities.

About you

To be successful in this role, you will bring:

• Experience in customer-facing roles, including resolving issues, managing expectations and delivering quality service.
• Strong organisational skills, with the ability to manage competing priorities, meet deadlines and maintain accurate records.
• Experience handling sensitive information and following established procedures.
• Proficiency in CRM systems, databases and communication tools.
• Experience interpreting and applying legislation to support complaint resolution.
• Strong written and verbal communication skills, with an empathetic approach to providing advice on moderately complex matters.
• Motivation, resilience and adaptability when managing challenging situations.
• A positive attitude towards people with disability and an understanding of the impact disability can have on individuals.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Talent International is currently recruiting for an APS4 Complaints Officer to work for one of our Federal Government clients at Newcastle. The position is a 6-month contract with the possibility of extension. The role pays $43.82 per hour + Super.

7.6 hours per day and 38 hours per week

This opportunity suits a resilient, empathetic professional with strong customer service and complaint handling skills. You will work closely with members of the public, internal teams, external agencies and oversight bodies to support complaint resolution and identify underlying issues.

About the role

Your responsibilities will include:

• Supporting the coordination of incoming complaints, including resolving matters at the first point of contact, assessing, recording and referring complaints as required.
• Liaising with stakeholders to acknowledge referred complaints and gather relevant information.
• Escalating complaints in accordance with established complaint handling procedures.
• Maintaining accurate and current records across relevant systems.
• Supporting branch correspondence, briefing and reporting activities.
• Responsibilities may change in line with operational priorities.

About you

To be successful in this role, you will bring:

• Experience in customer-facing roles, including resolving issues, managing expectations and delivering quality service.
• Strong organisational skills, with the ability to manage competing priorities, handle sensitive information and maintain accurate records.
• Proficiency in CRM systems, databases and communication tools.
• Experience interpreting and applying legislation to support complaint resolution.
• An empathetic communication style and the ability to provide advice on moderately complex matters.
• Motivation, resilience and adaptability when responding to changing priorities.
• A positive attitude towards people with disability and an understanding of the impact disability can have on individuals.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Talent International is currently recruiting for multiple Call or Contact Centre Operator s to work for an NSW Government call centre based in Newcastle. The positions are full-time contract roles initially 6-month contracts with the view to be extended and are paying $37.50 per hour plus superannuation.

Start Date: 27/11/2026

Working Hours: 7 hours per day / 35 hours per week

The successful contractors will be working on a 7am-7pm rotating roster Monday to Friday, excluding public holidays.

The successful contractors will be placed on a 2 week rotating roster – they will work the same shift for a 2 week period and will then transition to another shift.

They will never work the same shift for 2 consecutive rosters.

Contractor Central Typically roster an early start shift (e.g. 7am start) , then a mid-shift (e.g. 9 – 10am start) , then a late shift (e.g. 11am start)

We are looking for an experienced contact centre operator who has an extensive background in customer service, preferably within a call centre environment. If you are an enthusiastic and passionate customer service officer and you enjoy interacting with customers over the phone to provide the best possible customer experience, please apply.

Key Responsibilities:

• Respond to enquiries from customers on a wide range of matters and provide timely, accurate, and consistent advice and information on services via telephone, face to face or in writing as per organisational processes and standards.
• Update and maintain records and databases, complying with service delivery systems and processes, to ensure that all information is accurate, stored correctly and accessible.
• Educate client/customers on the rights and responsibilities of parties, requirements, and services to raise community awareness and ensure compliance with legislation and/or processes.
• Collect and compile information for and prepare documentation and correspondence in line with quality and organisational requirements.
• Provide a range of administrative and support services.

Essential Requirements:

• Eligibility to work full-time in Australia.
• Previous experience in customer service is ESSENTIAL.
• Must be confident working in a high-volume call centre environment.
• Available to commence immediately.
• Salesforce experience is preferred but not essential.
• Government call centre experience is a bonus.

If you can demonstrate all the above and are available for an immediate start, then please apply

Talent International, a leading Australian recruitment firm, has been engaged to support the growth of a brand-new engineering team being established in Australia by one of the world’s largest and most recognised technology organisations. We are seeking a Systems Development Engineer (SysDE) to join a highly technical team responsible for building and automating critical cloud and networking infrastructure supporting a major national technology program.

Role Title: Systems Development Engineer

Employment Type: Permanent

Location: Sydney CBD | 5 days onsite

Salary: Circa $230,000 package + sign-on bonuses + equity

Role Details

• Design, develop and deploy software, automation and tooling supporting large-scale cloud and networking environments
• Build scalable systems and automation capabilities that improve operational efficiency, reliability and performance
• Work closely with network, infrastructure and software engineering teams to solve complex technical challenges at scale
• Develop and maintain automation frameworks, internal platforms and engineering solutions
• Contribute to the design, deployment and long-term operation of foundational infrastructure

Required Skills & Experience

• Strong programming experience in Python, Go, Java, C++, C# or similar modern languages
• Experience across Linux, cloud, infrastructure engineering, automation and systems engineering
• Background in Platform Engineering, Site Reliability Engineering (SRE), DevOps, Infrastructure Engineering or Network Automation
• Understanding of networking fundamentals including routing, switching, load balancers, firewalls and enterprise network environments
• Experience designing, building, deploying and supporting large-scale production systems

Additional Details & Benefits

• Opportunity to join one of the world’s largest technology organisations during the build phase of a significant new Australian program
• Work on highly secure, large-scale infrastructure and networking environments
• Existing PV, NV1 or NV2 security clearances highly regarded
• Candidates eligible to obtain a Positive Vetting (PV) clearance are encouraged to apply
• Relocation assistance available for interstate candidates
• Long-term career growth and exposure to unique technical challenges at significant scale

To Apply

If this sounds like your next opportunity or you would like to hear more, please apply now and submit your resume.