Monitoring, Evaluation & Learning (MEL) Lead | Program Performance, Data & Strategic Reporting

• Location: ACT-Based (Hybrid)
• Security Clearance: NV1-Cleared (Mandatory)
• Contract Length:12 months + 2 12 months extension (Based on the Department’s sole discretion)

About the Position

Some roles measure activity.

This role measures impact.

Working within a major government program environment, you’ll lead the design and ongoing evolution of an integrated ‘Monitoring, Evaluation and Learning (MEL)’ framework that becomes the trusted source of truth for program performance, reporting and decision-making.

This is more than a reporting role. You’ll bring together program, financial and performance data, oversee independent evaluation activities, and develop meaningful insights that support strategic decisions across complex, multi-year initiatives.

Working closely with internal stakeholders and external delivery partners, you’ll combine MEL expertise with strong business intelligence capability to ensure reporting is accurate, accessible and aligned with government obligations.

If you enjoy turning complex data into meaningful stories, influencing better decisions and building reporting frameworks that genuinely drive outcomes, this is an opportunity to make a lasting impact.

What You’ll Do

• Lead the design, implementation and continuous improvement of an integrated Monitoring, Evaluation and Learning framework.
• Develop and maintain interactive Power BI reporting solutions, data models and dashboards that support strategic decision-making.
• Oversee external evaluation providers and ensure quality, consistency and rigour across all MEL activities.
• Produce high-quality reporting, insights and performance information that supports program governance and executive decision-making.

What We Are Looking For

• Demonstrated experience leading Monitoring, Evaluation and Learning (MEL) frameworks across complex programs or portfolios.
• Advanced Power BI, Excel and data modelling capability, including experience building scalable reporting and dashboard solutions.
• Strong stakeholder engagement skills, with the ability to communicate complex information clearly to both technical and non-technical audiences.
• Experience translating program, financial and performance data into meaningful insights that influence decision-making.

Technology & Environment

• Monitoring, Evaluation & Learning (MEL)
• Power BI, Excel, DAX and Data Modelling
• Business Intelligence, Data Integration & Reporting
• Program Performance, Governance & Executive Reporting

A Quick Note Before You Apply

This role is unlikely to suit candidates whose experience has been limited to reporting or dashboard development without broader ownership of monitoring, evaluation, learning or program performance frameworks

Success in this role requires balancing strategic thinking, analytical capability and stakeholder engagement to deliver reporting that supports meaningful decisions, not just metrics.

Applicants must be Australian Citizens, hold a minimum NV1 Security Clearance and be available to work in a hybrid Canberra-based environment.

To showcase your interest for the position, click on ‘APPLY’ on our website or for any further information, please contact Sanat Anmadwar at Sanat.Anmadwar@talentinternational.com. We look forward to seeing how your expertise can help us achieve excellence!

Salesforce Security Architect | Salesforce Security Architecture & Assurance

• Location: ACT-Based (ONLY)
• Security Clearance: NV1-Cleared (Mandatory)
• Contract Length: | 12 Months + 2 x 12 Month Extensions (Based on the Department’s sole discretion)

About the Position

This isn’t a traditional Salesforce Architect role.

The focus is on ensuring Salesforce solutions are secure, compliant and aligned with enterprise architecture from design through to delivery and ongoing sustainment.

Working within a complex government environment, you’ll lead the security architecture for Salesforce platforms, partnering closely with solution leads, enterprise architects, cyber security teams and delivery stakeholders to embed secure-by-design principles into every stage of the lifecycle.

You’ll balance architecture, governance and practical delivery, ensuring security controls, compliance obligations and platform capabilities work together to support long-term operational outcomes.

If you enjoy influencing architecture decisions, reducing security risk and shaping secure cloud solutions in highly regulated environments, this is the kind of engagement where your expertise will have a meaningful impact.

What You’ll Do

• Lead the design and implementation of Salesforce security architecture across project delivery and platform sustainment.
• Embed secure-by-design principles into solution architecture, DevOps practices and release activities.
• Provide security assurance, risk management and governance advice across Salesforce initiatives.
• Collaborate with architects, delivery teams and security stakeholders to ensure solutions remain secure, compliant and aligned to enterprise standards.

What We Are Looking For:

• Proven Salesforce Architecture experience with a strong focus on security within complex enterprise or government environments.
• Deep understanding of Salesforce security capabilities, including Shield, identity and access management, data protection and security governance.
• Experience interpreting security policies, managing risk and supporting architecture assurance activities.
• Strong stakeholder engagement skills, with the ability to communicate complex security concepts to both technical and non-technical audiences.

Technology & Environment

• Salesforce Security Architecture
• Salesforce Shield, Identity & Access Management and Security Governance
• Secure Cloud Architecture and Information Assurance
• DevOps, Azure DevOps and Splunk (desirable)

A Quick Note Before You Apply

This role is unlikely to suit Salesforce professionals whose experience has been primarily focused on configuration, administration or functional solution delivery without broader security architecture responsibilities.

Success in this role requires balancing architecture, governance, security assurance and practical delivery across a highly regulated environment.

Applicants must be Australian Citizens, hold a minimum NV1 Security Clearance and be available to work onsite in Canberra five days per week.

To showcase your interest for the position, click on ‘APPLY’ on our website or for any further information, please contact Sanat Anmadwar on Sanat.Anmadwar@talentinternational.com. We look forward to seeing how your expertise can help us achieve excellence!

Talent International is currently recruiting for multiple Call/Customer Concierge Operators to work for an NSW Government call centre based in Newcastle. The positions are full-time contract roles initially 6-month contracts with the view to be extended and are paying $35.80 per hour plus superannuation.

Start Date: 16/07/2026

Working Hours: 7 hours per day / 35 hours per week

The successful contractors will be working on a 7 am-7 pm rotating roster Monday to Friday, excluding public holidays.

The successful contractors will be placed on a 2-week rotating roster – they will work the same shift for 2 weeks and will then transition to another shift. They will never work the same shift for 2 consecutive rosters.

Contractor Central Typically, one roster they will work an early start shift (e.g., 7 am start), then a mid-shift (e.g. 9 – 10 am start) , then a late shift (e.g. 11 am start)

We are looking for an experienced contact centre operator who has an extensive background in customer service, preferably within a call centre environment. If you are an enthusiastic and passionate customer service officer and you enjoy interacting with customers over the phone to provide the best possible customer experience, please apply.

Key Responsibilities:

• Respond to enquiries from customers on a wide range of matters and provide timely, accurate, and consistent advice and information on services via telephone, face to face or in writing as per organisational processes and standards.
• Update and maintain records and databases, complying with service delivery systems and processes, to ensure that all information is accurate, stored correctly and accessible.
• Educate client/customers on the rights and responsibilities of parties, requirements, and services to raise community awareness and ensure compliance with legislation and/or processes.
• Collect and compile information for and prepare documentation and correspondence in line with quality and organisational requirements.
• Provide a range of administrative and support services.

Essential Requirements:

• Eligibility to work full-time in Australia.
• Previous experience in customer service is ESSENTIAL.
• Must be confident working in a high-volume call centre environment.
• Available to commence immediately.
• Salesforce experience is preferred but not essential.
• Government call centre experience is a bonus.

If you can demonstrate all the above and are available for an immediate start, then please apply

As a qualified Plumber you will be responsible for installing and servicing boiling and chilled water units across northern Perth. The role suits a hands on tradesperson with strong problem solving skills, excellent customer service abilities and the capability to work autonomously. You will represent a global leader in water solutions while ensuring high quality outcomes and reliable service delivery.

Key Responsibilities

• Install and service boiling and chilled water units for residential and commercial customers
• Troubleshoot faults and provide solutions to maintain unit performance
• Deliver excellent customer service and represent the company professionally
• Manage time and daily schedule efficiently across multiple service calls
• Maintain tools, equipment and company vehicle to required standards
• Collaborate with the broader technician team and contribute to a supportive culture

Required Qualifications

• Full trade qualifications as a plumber
• WA Plumber qualification
• Current drivers licence

Skills & Competencies

• Strong fault finding and problem solving skills
• Excellent customer service and communication skills
• Ability to manage workload and prioritise tasks
• Previous appliance, coffee machine or hot water industry experience beneficial
• Reliable, organised and professional

Compensation & Benefits

• Fully serviced van and fuel card
• iPhone, iPad and uniform provided
• Training provided for 4-6 weeks
• Access to rewards platform, employee discounts and EAP
• Novated lease options
• Recognition and development programs

If you match the selection criteria and are interested in finding out more about the position, please forward your updated CV to Jane Saxby by clicking the “APPLY NOW” button. For a list of all vacant positions, please see our website www.talentinternational.com

For further enquires please call Jane Saxby on 0456 372 202

• Initial 6 month contract + extensions
• Clayton based

Are you a cybersecurity expert passionate about advancing third-party risk management and strengthening organizational resilience? Join our dynamic team as a Lead Cyber Risk Specialist, where your expertise will be instrumental in shaping and securing critical government and organizational infrastructure. In this impactful role, you’ll lead efforts to refine risk assessment processes, leverage cutting-edge tools, and collaborate across teams to mitigate cyber threats and ensure compliance.

What You’ll Do:
You will configure and operationalize third-party risk management (TPRM) tools, oversee onboarding and assessments, refine due diligence procedures, and develop comprehensive reporting dashboards. Your insights will support strategic decision-making, enhance audit readiness, and drive continuous improvements in cyber risk practices. Through stakeholder engagement, you’ll ensure best practices in security, legal, and procurement processes are integrated into a cohesive risk management strategy.
Essential Skills & Qualifications:

• Hands-on experience with third-party risk management and vendor security assessments
• Proven ability to implement, configure, or administer TPRM or GRC tools
• Strong knowledge of security and risk frameworks such as NIST, ISO 27001, and relevant government security standards
• Demonstrated expertise in designing assessment workflows, remediation tracking, and operational reporting
• Exceptional stakeholder engagement, communication, and influencing skills across cyber, legal, procurement, and business teams

Nice to Have Skills:

• Experience with developing or refining due diligence questionnaires and evidence review processes
• Proficiency in risk rating logic and decision-making processes
• Familiarity with threat intelligence or cyber security research methods

Preferred Education & Experience:

• At least 5 years of relevant experience in cyber risk management or security assessments
• Equivalent bachelor’s degree or higher in Information Security, Cybersecurity, or a related field is preferred

Other Requirements:

• Must have AGSVA NV1 Security Clearance to be considered
• Will need to work at the client site 3 days per week.

If you’re ready to champion cybersecurity resilience in a vital government-facing environment and thrive in a collaborative, innovative setting, we’d love to hear from you. Apply now and make a meaningful impact with your expertise! For more information contact shelley.harrison@talentinternational.com
Only short-listed candidates will be contacted. A one-page pitch to address all criteria specified (this is equal to 5000 characters) is requested by the client.

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

Exciting Contract Opportunity: Citrix and Azure Engineers for Leading Global Consultancy

Client Overview: A prestigious global consultancy is seeking skilled engineers to support a significant Azure migration project for a major telecommunications client. This role offers the chance to work on cutting-edge infrastructure projects in a dynamic environment.

Role Details:

• Position: Citrix and Azure Engineers
• Duration: 6-12 months, rolling contract
• Telco Experience: Essential

Skills Required:

• Strong knowledge of Citrix technologies, including XenApp, XenDesktop, NetScaler, and Citrix Cloud.
• Experience with Windows Server and Active Directory.
• Understanding of network protocols and security best practices.
• Excellent problem-solving skills and the ability to work under pressure.
• Strong communication and collaboration skills.

Key Responsibilities:

Design and Implementation:

• Design, deploy, and configure Citrix infrastructure, including XenApp, XenDesktop, and related components.
• Develop and implement Citrix policies and configurations to optimize user experience and system performance.
• Plan and execute Citrix deployments and migrations to Azure, ensuring seamless integration with existing systems.

Azure Cloud Migration:

• Lead the migration of on-premises Citrix environments to Azure, including planning, execution, and post-migration support.
• Configure and manage Azure Virtual Desktop (AVD) environments, integrating with Citrix technologies as needed.
• Optimize Azure resources for cost-efficiency and performance, leveraging tools like Azure Monitor and Azure Cost Management.

Application Process: If you have the relevant experience and skills, we would love to hear from you. Please submit your CV for consideration. This is a fantastic opportunity to work on a high-impact project with a leading consultancy.

Site ICT Support Officer – Port Lincoln

Location: Port Lincoln, SA 5606 or surrounding areas

Duration: 6-month contract with potential extension

About the Role

This is a hands-on, field-based ICT support role where you’ll be out on the road, travelling between sites across the Eyre Peninsula. This position will consist of on-site configuring network hardware, to coordinating with contractors or providing technical advice to site managers. If you enjoy variety, work well autonomously, and thrive in a fast-paced environment, this could be the role for you.

What You’ll Be Doing

• Travelling between sites across regional and metropolitan South Australia to deliver ICT infrastructure upgrades and improvements
• Coordinating and undertaking project administration activities to support consistent and secure network infrastructure
• Installing, configuring, and maintaining hardware across multiple locations
• Providing technical administration for the delivery of improved ICT infrastructure
• Liaising with site managers, contractors, and external service providers to coordinate connectivity improvements
• Providing technical advice and support to internal and external stakeholders
• Contributing to documentation, reporting, audits, and reviews
• Supporting the ongoing review and improvement of ICT processes and solutions

What You’ll Bring

• Experience supporting ICT infrastructure and network services in a Microsoft environment
• Ability to work autonomously and manage competing priorities across multiple sites
• Strong troubleshooting and problem-solving skills with a practical, get-it-done attitude
• Solid communication and interpersonal skills as you’ll be dealing with a wide range of people at each site
• Proven ability to pick up new technologies and tools quickly
• Experience with TCP/IP, networking, server and desktop hardware, network peripherals, and mobile devices
• High attention to detail with clear, concise reporting skills
• A current driver’s licence and willingness to travel regularly

If you are interested, apply now or call Ella at 0480 804 548 for more details!

IRM Specialist (ServiceNow) – Lead the uplift of a major financial services IRM platform

Talent is partnering with one of our leading financial services clients to find an IRM Specialist who can take ownership of the ServiceNow Integrated Risk Management capability.

You’ll assess the current implementation, close the gaps, and drive the refresh needed for stronger adoption, clearer reporting, and tighter controls aligned to external standards.

What you’ll be doing:

• Owning the ServiceNow IRM capability end-to-end, from current-state assessment through to roadmap and delivery
• Identifying gaps in the existing implementation and leading the uplift required to drive adoption
• Improving reporting and control effectiveness in line with external standards
• Directing how risk challenges should be solved within ServiceNow IRM, not just configuring to spec
• Partnering with stakeholders across the business to shape the IRM roadmap
• Mobilising AI capabilities to improve risk processes and controls
• Managing work intake and coordinating delivery across onshore and offshore partners
• Ensuring the platform matures in a sustainable, fit-for-purpose way

What you’ll bring:

• Deep, specialist knowledge of ServiceNow IRM modules (A Must)
• A track record of refreshing or uplifting existing IRM implementations and driving adoption where platforms have been under-used
• Experience leading an IRM stream end-to-end: roadmap, work intake, offshore coordination, delivery
• Strong understanding of external standards, controls, and reporting expectations (financial services experience helpful but not essential)
• Credibility at all levels of the organisation, with the confidence to challenge constructively
• Comfort moving between strategic direction-setting and hands-on configuration

Why join:

• Help reshape risk management at a long-established, transforming financial services institution
• Work at the intersection of strategy and hands-on delivery, with real influence over platform direction
• Partner directly with senior stakeholders and sit close to executive decision-making
• Join a business putting AI at the forefront of how risk and controls work gets done
• A lean, flexible environment where good ideas get airtime and you won’t have to fit a mould

If you are interested, please apply now. For a confiedntial discussion, please reach out to Josh.costigan@talentinternational.com

The Role

This is a senior delivery leadership role at the centre of a large-scale Identity and Access Management (IDAM) migration program within a leading Australian institution. Working across a complex technology landscape with multiple stakeholders, you will own program delivery from planning through to go-live, ensuring migration milestones are achieved on time, risks are actively managed, and the transition to new IDAM services is seamless for staff and students. The role requires someone who understands both the technical and organisational dimensions of IDAM migrations, and who can operate with confidence and authority across delivery, vendors, and senior stakeholders in a university environment.

Key Responsibilities

• Own and lead the end-to-end delivery of the IDAM migration program, developing and maintaining the program plan, managing milestones, risks, and issues, and ensuring delivery aligns to defined scope, timeline, and quality standards.
• Drive cross-functional coordination across internal technology teams, business stakeholders, and external vendors, managing dependencies, resolving blockers, and maintaining delivery momentum across all workstreams.
• Establish and maintain robust governance frameworks, reporting cadences, and escalation pathways, providing senior leadership and steering committees with clear, accurate, and timely visibility over program progress.
• Lead stakeholder engagement across academic, administrative, and technology functions, translating complex IDAM migration concepts into clear communications and ensuring alignment and readiness at every stage of delivery.
• Champion change and transition readiness, partnering with technical leads and business owners to ensure migration activities are well-sequenced, service continuity is maintained, and go-live is supported by effective cutover and hypercare planning.

Skills & Experience Required

• Demonstrated experience leading the delivery of complex IDAM or identity services migration programs, with hands-on exposure to Okta and a strong understanding of IDAM principles, directory services, authentication protocols, and access provisioning within enterprise environments.
• Proven track record delivering large-scale technology programs within the higher education sector, with a solid understanding of the operating environment, stakeholder landscape, and governance requirements of Australian universities.
• Strong program and project management capability, including experience applying structured or agile delivery methodologies, managing integrated program plans, and delivering across multi-vendor and cross-functional environments.
• Excellent stakeholder engagement and communication skills, with the ability to engage confidently at executive and senior leadership level, distil complex technical concepts for non-technical audiences, and navigate competing priorities diplomatically.
• Demonstrated ability to manage risk, interdependencies, and delivery complexity across long-horizon programs, including experience in transition and cutover planning, hypercare management, and embedding new services into business-as-usual operations.

What’s in it for You

• Initial 6-month contract with potential for extension based on performance and business need.
• Eastern Suburbs location with a hybrid working arrangement.
• High-impact delivery leadership role at the centre of a strategic IDAM migration program within a large, purpose-driven institution.
• Work within a collaborative technology environment with genuine scope to shape how a complex migration program is structured and delivered.

Apply today and Jimmy Nguyen will reach out to disclose further information.

Engineering Lead – CAS (Vendor)

Job Summary / Overview

The Engineering Lead – CAS (Vendor) is responsible for ensuring technical alignment across engineering, project teams, site operations, product teams and external vendors throughout the Collision Avoidance System project lifecycle. This role provides technical leadership across requirements, design, integration and delivery activities while supporting safe, reliable and scalable system outcomes.

Key Responsibilities

• Act as the primary technical coordination interface between vendors, engineering teams, project teams, product teams and site personnel.
• Support technical discussions, requirements clarification and design reviews with external vendors.
• Coordinate and track engineering artefacts throughout the product lifecycle.
• Document technical decisions, assumptions, deviations and clarifications.
• Facilitate resolution of technical issues and design challenges.
• Maintain visibility of vendor inputs, assumptions and responses.
• Ensure alignment between requirements, design artefacts and implementation outcomes.
• Identify and escalate technical risks, integration challenges and inconsistencies.
• Support engineering governance and continuous improvement initiatives.
• Communicate engineering intent clearly across stakeholder groups.

Required Qualifications

• 8+ years’ experience delivering complex systems or products.
• Demonstrated experience managing technical stakeholder relationships across engineering, operations, product delivery teams and external vendors.
• Strong background in software engineering, systems engineering, systems integration or hardware-integrated development.
• Knowledge of autonomous mining systems, collision avoidance technologies and safety-critical operational systems.
• Proven experience delivering software and hardware solutions through the product development lifecycle.
• Familiarity with ISO 21815 and ISO 61508-aligned development environments including ISO 26262 and EN 51708.

Skills & Competencies

• Technical leadership and stakeholder management.
• Systems integration and engineering coordination.
• Vendor management and technical engagement.
• Risk identification and management.
• Strong communication and collaboration skills.
• Decision-making and problem-solving capability.
• Documentation and technical governance experience.
• Commitment to safety and operational excellence.

Compensation & Benefits (Optional)

• 12-month contract.
• 40-hour work week.

Apply Now

“Match the selection criteria? Click the “APPLY” button now!

Alternatively, for a confidential conversation, contact Kelly on 0409 005 286

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

Multiple permanent opportunities available for the Project Managers and Sr. Project Manager to lead the planning, governance, development, and delivery of critical infrastructure programs supporting a major defence capability initiative in Henderson, Perth, WA.

Key Responsibilities:

• Lead end-to-end facilities and infrastructure development, including CONOPS, functional requirements, design development, and build assurance.
• Establish and maintain PMO processes, governance frameworks, project controls, and toolsets.
• Develop and manage key project artefacts, including CWBS, schedules, risk registers, and reporting frameworks.
• Provide project management oversight and assurance aligned with organisational processes and SSN-S requirements.
• Manage internal and external stakeholder relationships across engineering, construction, program delivery, and government organisations.
• Lead and develop a multidisciplinary team, growing to approximately 20 FTE, including a small PMO function

Required skills and experience:

• Must possess baseline security clearance or NV1 clearance.
• Degree-qualified in Civil Engineering, Construction Management, Project Management, or a related discipline.
• Experience delivering major infrastructure, facilities, capital works, defence, or complex engineering programs.
• Strong knowledge of PMO governance, project controls, scheduling, risk management, and stakeholder engagement.
• Proven leadership capability and experience managing multidisciplinary teams

This role is open exclusively to Perth-based candidates holding an active security clearance.

To be considered for this opportunity you must be currently residing in WA and have extensive civil infrastructure project delivery experience.

To find out more, please forward your updated CV to Huma Irshad by clicking the “APPLY NOW” button. Alternatively, please call for a confidential chat on 0418 594 901 or email huma.irshad@talentinternational.com

For a list of all vacant positions, please see our website www.talentinternational.com

Our client is looking for a highly organised PMO Administrator to support a busy technology function. This role will play a key part in maintaining PMO workflows, project administration, onboarding coordination, purchase orders, and data management across multiple IT project streams.

This position is ideal for someone with exceptional attention to detail, strong administrative capability, and experience managing high volumes of data, documentation, and workflow activities within a structured enterprise environment.

Key Responsibilities

• Manage and maintain SharePoint workflows for the IT PMO
• Coordinate high-volume workflow management for resource onboarding and purchase order requests across IT projects
• Arrange system access, onboarding, and extensions for IT resources in line with project delivery timelines
• Manage purchase orders across contractor services, software, hardware, and licensing renewals (CAPEX & OPEX)
• Process goods receipting and support accounts payable activities
• Ensure project documentation, Work Orders, Statements of Work, and Consultancy Agreements are managed in line with governance requirements
• Coordinate vendor setup and administration activities
• Support project administration activities, including project code setup in SAP
• Perform timesheet analysis, reporting, and data validation activities

Key Requirements

• Previous experience in a PMO Administration, Project Support, or Project Coordination role
• Exceptional attention to detail and ability to manage high-volume administrative workflows
• Strong experience with data entry, reporting, and document management
• Experience working with SAP, SharePoint, and Excel
• Ability to manage multiple priorities across a fast-paced project environment
• Strong communication and stakeholder coordination skills
• Experience supporting IT or technology project environments is highly desirable

If you would like to know more, please contact Milly Kerei-Keepa at milly.kerei-keepa@talentinternational.com or hit Apply Now