• 3 Month Contract – Government Agency
• Melbourne CBD Location – Hybrid Working Arrangement
• Develop Standard Operating Procedures for a Case Management System

We are seeking an experienced Technical Writer to support a major Case Management System implementation and business transformation program.

Key Responsibilities

• Develop Standard Operating Procedures, work instructions and operational guidelines.
• Document future-state business processes for a new Case Management System.
• Facilitate workshops with subject matter experts to capture processes and requirements.
• Produce knowledge articles, fact sheets and client correspondence templates.
• Review and edit content to ensure accuracy, consistency and plain-English communication.

Key Skills and Experience

• Strong experience as a Technical Writer developing operational documentation and business process artefacts.
• Experience supporting technology implementations or business transformation programs.
• Case Management System or workflow platform implementation experience.
• Victorian Government, statutory authority or broader public sector experience.
• Excellent writing, editing and proofreading skills.

What’s in it for you:

• 3 Month Contract
• Government Agency
• Melbourne CBD/ Hybrid Working Arrangement

Apply now to secure an interview or contact Sarah Jordan on sarah.jordan@talentinternational.com for a confidential discussion.

Talent International, a leading Australian recruitment firm, has been engaged by our long standing client, a leading entertainment organisation. We are seeking an experienced Head of Group Compliance to lead the enterprise compliance function across a large, complex and highly regulated business.

Role Title: Head of Group Compliance

Opportunity: Permanent Career Opportunity

Location + WFH Flexibility: Sydney CBD

Salary: Approx. $260,000 package

Client Industry: Entertainment

Start Date: ASAP

Interview Process: 2 rounds of interviews

Role Details:

• Lead the Group Compliance function across the organisation, managing a team of five direct reports.
• Oversee enterprise regulatory compliance, obligation management and internal policy frameworks.
• Partner closely with Executive Leadership, Senior Managers and key business stakeholders to embed a strong compliance culture.
• Provide strategic advice and influence decision making across the Group Leadership Team (GLT).
• Drive continuous improvement across compliance frameworks, governance processes and regulatory obligations.
• Lead, mentor and develop a high performing compliance team while fostering strong engagement across the business.

Required Skills and Experience:

• Significant experience leading compliance functions within a large, complex and highly regulated organisation.
• Strong knowledge of regulatory compliance, governance, policy management and enterprise obligation management.
• Demonstrated leadership experience managing and developing high performing teams.
• Exceptional stakeholder engagement skills with the ability to influence senior executives and operational leaders.
• A proactive, hands on leadership style with a willingness to roll up your sleeves and drive outcomes.
• Naturally curious, commercially minded and relationship focused, with the ability to build credibility across all levels of the business.

Additional Details & Benefits:

• Opportunity to join a leading Australian entertainment organisation during a significant period of transformation.
• Lead an established team of five direct reports with broad enterprise exposure.
• Work closely with the CEO, Group Leadership Team and senior operational leaders across multiple business units.
• High visibility role with genuine opportunity to shape the organisation’s compliance strategy and culture.
• Permanent executive leadership opportunity with a competitive remuneration package.

To Apply:

If this sounds like your next opportunity, or you would like to hear more, please Apply Now and submit your resume.

For more information or a confidential discussion, please contact Sophia Parrelli at Talent International

IT Support Specialist, Legal Technology

Permanent | Sydney CBD | Onsite

We are partnering with a leading Legal professional services organisation to recruit an experienced IT Support Specialist for their Sydney CBD office.

This is a hands-on support position working within a high-performing, professional environment, providing technical support across desktop, applications, hardware, meeting rooms and user administration.

Previous IT support experience within a law firm or legal environment is essential for this position.

The Role

You will provide responsive, high-quality technology support to users across the Sydney office, while collaborating with a broader global IT function.

Key responsibilities include:

* Provide Level 1 and Level 2 desktop and application support to end users
* Troubleshoot hardware, software, network and connectivity issues
* Support Microsoft 365, Windows, Active Directory and Exchange environments
* Provide support across legal-specific applications and document management systems
* Set up and configure laptops, desktops, mobile devices and other hardware
* Manage user accounts, permissions, onboarding and offboarding activities
* Support meeting room and audio-visual technology
* Diagnose technical issues and escalate where appropriate
* Maintain accurate documentation and contribute to ongoing improvements across the IT environment
* Deliver a high standard of customer service to users at all levels of the organisation

About You

To be successful, you will bring:

* Previous IT support experience within a law firm or legal environment, essential
* Experience providing technical support
* Strong knowledge of Microsoft 365 and Windows environments
* Experience with Active Directory and Exchange
* Exposure to legal technology and applications, such as document management, PDF, document comparison or email management platforms
* Strong troubleshooting skills across hardware and software
* Excellent communication and stakeholder management skills
* A polished, service-focused approach suited to supporting professionals in a fast-paced environment
* The ability to prioritise competing requests and confidently manage issues through to resolution

Why Consider This Opportunity?

This is a great opportunity for someone already working within legal IT who wants to join a sophisticated, well-established environment with exposure to a broader global technology team.

You’ll be joining a collaborative IT function where quality of service is highly valued, with the opportunity to deepen your experience across specialist legal technology and enterprise systems.

Location: Sydney CBD
Employment: Permanent, full-time
Working arrangement: Office-based

If you have hands-on IT support experience within a law firm or legal environment and are interested in hearing more, please apply or get in touch for a confidential discussion.

Talent International has partnered with a major Australian organisation operating within a large-scale industrial manufacturing environment.

They are currently seeking an Automation Engineer to join the engineering team delivering a significant automation and control systems upgrade.

The role:

Working alongside experienced Principal and Senior Automation Engineers, you will support the engineering and delivery of automation work packages across a major upgrade program.

This is a broad, hands-on engineering role where you will contribute across the project lifecycle, from defining requirements and developing technical solutions through to testing, cutover and rectification.

The environment includes PLCs, industrial networks and HMI/SCADA systems, giving you exposure to a technically complex automation landscape and the opportunity to work closely with engineering, operations, vendors and external consultants.

You will be responsible for ensuring allocated engineering packages are delivered safely, effectively and in line with project scope, schedule and relevant engineering standards.

Key responsibilities:

• Support the delivery of automation engineering packages across a major industrial upgrade.
• Contribute to the design and implementation of PLC and HMI/SCADA solutions.
• Identify and define technical requirements, interfaces and work scopes for control system elements.
• Develop technical and performance specifications.
• Deliver engineering design outcomes directly and through external design partners.
• Support project scope development and engineering documentation.
• Work closely with internal engineering and operations teams, vendors and consultants.
• Assist with testing, system shadowing, cutover and rectification activities.
• Ensure engineering activities meet relevant safety, project and engineering standards.
• Support effective risk management across allocated work packages.

Skills & experience:

You will have:

• A degree in Computer, Telecommunications or Electrical Engineering, or Computer Science; other relevant Engineering or IT qualifications, including Diploma qualifications, may also be considered.
• Strong analytical and problem-solving capability.
• Strong written and verbal communication skills.
• Strong attention to detail and the ability to effectively manage competing priorities.

Experience in the following would be highly regarded:

• Heavy industry or automated manufacturing.
• Brownfield projects or operational support environments.
• Practical electrical experience within industrial environments.
• PLC, RTU, I/O and IoT systems.
• Manufacturing Execution Systems (MES).
• Ethernet and IP networking.
• HMI/SCADA and historian applications.
• Windows, Linux and virtualisation.
• Active Directory.
• Databases and systems integration.

If you are an Automation Engineer looking to take on a technically challenging role within a major industrial transformation program, we would be interested in hearing from you.

Solution Architect – Integration

12-Month Contract | Sydney | ASAP Start

An exciting opportunity is available for an experienced Solution Architect – Integration to join a major enterprise technology transformation program.

This role will take ownership of the integration architecture across complex, business-critical systems, designing secure, scalable and reliable solutions that connect modern cloud platforms, SaaS solutions and legacy applications.

What you’ll be doing

• Design AS-IS and TO-BE integration architectures across major technology projects.
• Design integration solutions using APIs, messaging, event-driven architecture and system integration patterns.
• Develop key architecture artefacts including SADs, ADRs, HLDs and LLDs.
• Provide expert advice across integration technology, data architecture, modelling and integration best practices.
• Translate functional and non-functional business requirements into practical technical solutions.
• Work closely with Solution Architects, Developers, Business Analysts, Testers and other technical teams.
• Engage with external vendors and act as a lead technical representative on integration solutions.
• Ensure solutions meet enterprise architecture, cyber security, privacy and operational requirements.

What we’re looking for

• 8+ years’ experience designing integration solutions and application architecture.
• 5+ years’ experience with MuleSoft or an equivalent integration platform.
• Strong experience across iPaaS, API Gateways, ETL, ESB, REST and JSON.
• Extensive knowledge of integration patterns including synchronous/asynchronous messaging, event streaming, batch integration, point-to-point integration and data synchronisation.
• Strong experience designing API-led, messaging and event-driven architectures.
• Experience with IBM MQ, Azure Integration Services, AWS Integration Services or equivalent.
• Experience with Kafka, Confluent or similar event-streaming technologies.
• Experience working within CI/CD and DevSecOps environments.
• Exposure to large-scale programs valued at $10M+, with government experience highly regarded.
• Excellent stakeholder management, communication and influencing skills.

Eligibility

Applicants must be an Australian Citizen, Australian Permanent Resident, or New Zealand Citizen with a current New Zealand passport. The successful candidate will also be required to undertake relevant pre-employment checks, including a National Police Check and Baseline National Security Clearance.

If you’re a senior Integration Architect with strong MuleSoft, API and event-driven architecture experience and enjoy working on large, complex technology transformation programs, we’d love to hear from you.

Apply now for a confidential discussion.

Are you a visionary software leader with a passion for driving cutting-edge cloud solutions? We’re seeking a highly skilled Principal Software Engineer to lead complex initiatives that deliver impactful outcomes. This pivotal role offers an exciting opportunity to influence strategic technology deployment, collaborate with passionate teams, and work on initiatives that truly make a difference.

As a key member of our organization, you will oversee the design, development, deployment, and support of our Cloud & Data Infrastructure, ensuring scalable and efficient solutions aligned with best practices. You’ll act as a trusted advisor to senior leadership, manage stakeholder relationships, and lead high-impact projects in a hybrid working environment across multiple locations.

Required Skills:

• Extensive hands-on experience with AWS infrastructure and services, with a proven ability to design and manage scalable cloud solutions.
• Strong background in DevOps practices, including tools like GitLab, GitHub, Artifactory, and Jira, for continuous integration and deployment.
• Expertise in Infrastructure as Code (IaC) tools such as Terraform for automated provisioning and management.
• Proficiency in version control systems like Git and agile development methodologies.
• Ability to write and maintain complex code in Python, JavaScript, and Golang.
• Deep knowledge of containerization, Kubernetes, and Docker for efficient application delivery.
• Proven track record of leading large, strategic technical projects with high autonomy and strategic impact.

Nice to Have Skills:

• Experience with database deployment and administration, especially Postgres and MySQL.
• Skills in Azure cloud infrastructure and multi-cloud strategies.
• Strong understanding of network architecture in cloud environments.
• Familiarity with HashiCorp Vault for securing sensitive data.

Preferred Education and Experience:

• Advanced degree in Computer Science, Information Technology, or related field.
• Significant leadership experience in senior engineering roles or equivalent, especially within government or large-scale enterprise environments.
• Demonstrated success in managing complex projects and stakeholder engagement at a senior level.

Other Requirements:

• Ability to obtain Negative Vetting Level 1 security clearance.
• Willingness to work a hybrid schedule with a minimum of 3 days in-office per week, with flexible arrangements.
• Australian citizenship is mandatory, with valid evidence required for pre-engagement checks.

If you’re driven by challenge, eager to lead innovative projects, and inspired to contribute to a vital national service, we want to hear from you. Take the next step in your career by applying now and become a leader in transforming public sector technology!

Contact shelley.harrison@talentinternational.com for more information. Shortlisted will be contacted.

Our client is a local government organisation in Melbourne’s south eastern suburbs, seeking an experienced Social Media and Content Officer to join their Communications team. This is a hands-on role managing social media, digital content and communications across a range of channels, with a strong focus on community engagement.

• South eastern suburbs/bayside location, hybrid work from home
• 6 month initial contract
• $65 + super hourly rate

The Social Media and Content Officer will manage and develop engaging content across social media, website and other digital channels, while supporting broader communications campaigns and providing communications advice across the organisation.

Responsibilities

• Manage corporate social media channels, including proactive content and community engagement
• Develop engaging written, visual and video content across multiple digital platforms
• Support digital campaigns and broader communications initiatives
• Monitor social media trends, community issues, engagement and sentiment
• Develop and implement social media strategies
• Research, write and edit content for digital and corporate communications
• Provide communications advice and support to internal stakeholders
• Assist with website, newsletters, media, photography and other communications activities

Skills and Experience

• Experience managing social media for a medium to large organisation
• Solid experience in media, journalism, public relations or similar
• Strong writing and editing skills across different audiences and channels
• Experience developing engaging social media content using photography and video
• Experience developing and delivering social media or communications strategies
• Strong stakeholder engagement and relationship-building skills
• Experience managing complex websites
• Tertiary qualification in journalism, media, web content or a related discipline
• Previous local or state government experience will be highly regarded

Apply
If you are interested in this opportunity, please apply online with an updated resume. For further information, please contact jarrodd.edwards@talentinternational.com. Shortlisted candidates will be contacted.

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

Cyber Security Technical Lead (Hands-On)
Adelaide, SA | Permanent Full-Time

Talent International is proud to be supporting Journey Beyond in the search for an experienced Cyber Security Technical Lead to join their Adelaide-based technology team.

This is an exciting opportunity for a highly hands-on cyber security professional who wants broader ownership while remaining close to the technology. The role is expected to be approximately 80% hands-on, with technical capability and implementation experience prioritised over extensive people-management experience.

About Journey Beyond

Journey Beyond is one of Australia’s leading experiential tourism groups, bringing together a diverse portfolio of iconic travel and tourism experiences across rail journeys, touring, cruising, lodges, attractions and dining.

With operations spanning multiple locations and businesses, Journey Beyond provides a complex and varied technology environment where this role can have genuine Group-wide impact.

What You’ll Be Doing

• Hands-on implementation and improvement of cyber security controls and initiatives.
• Manage vulnerability identification, remediation, threat detection and incident response.
• Strengthen security across network, application and cloud environments.
• Contribute to and execute the Group’s cyber security strategy and roadmap.
• Undertake PCI DSS reviews, cyber risk assessments, security assurance and third-party security reviews.
• Embed security-by-design across technology projects and platforms.
• Provide cyber security advice and reporting to senior stakeholders.
• Mentor and provide technical guidance to the existing Cyber Security team.

What We’re Looking For

We’re particularly interested in candidates who have progressed through a technical cyber security/security engineering background and still enjoy being hands-on.

You’ll ideally bring:

• Strong hands-on experience across cyber security engineering and security operations.
• Experience with vulnerability management and remediation, threat detection and incident response.
• Strong understanding of network, application and cloud security, along with security architecture.
• Experience personally implementing, configuring and improving security controls and technologies.
• Knowledge of Essential Eight, ISO 27001 and NIST, with PCI DSS experience highly regarded.
• Ability to communicate technical security risks to technical and non-technical stakeholders.
• Ability to operate autonomously, take ownership and drive security improvements.
• Previous team leadership or mentoring experience is advantageous; however, deep technical capability is the priority.

Why Consider This Opportunity?

This isn’t a traditional management role where you’ll move away from the technology. Journey Beyond is specifically seeking someone who wants to remain technically hands-on while gaining broader ownership and influence across an enterprise cyber security function.

Based at Journey Beyond’s Head Office on North Terrace, Adelaide, you’ll have the opportunity to directly contribute to the implementation and ongoing maturity of cyber security across a unique and diverse group of businesses.

If you’re currently working as a Senior Cyber Security Engineer, Cyber Security Lead, Security Engineering Lead, Senior Security Consultant or hands-on Cyber Security Manager and are ready for broader ownership, we’d be keen to hear from you.

Apply now or contact Talent International for a confidential discussion.

Alternatively, if you would like to have a chat about the role, please contact Sam Scarfo, or reach Shilpa Sharma on 08 8228 1501.

An exciting opportunity is available for an experienced Business Analyst to join a major Australian organisation delivering customer-facing digital initiatives across its travel and loyalty portfolio.

Working within the Customer and Loyalty stream, you will help shape digital experiences that support how customers research, book, manage and engage with travel products and loyalty services.

This is a highly visible role operating across business, product and technology. You will bring structure to complex initiatives, translate customer and commercial needs into clear delivery requirements, and ensure proposed solutions are practical, testable and aligned with the intended business outcomes.

The Opportunity

You will provide end-to-end Business Analysis support across a portfolio of concurrent digital initiatives.

Beginning with discovery, you will work with stakeholders to understand the underlying problem, customer need and commercial objective. You will then translate these findings into well-defined processes, requirements, user stories and acceptance criteria for delivery teams.

The role requires more than requirements documentation. You will be expected to analyse customer journeys, business processes, data needs, system interactions and dependencies while supporting delivery through design, development, testing and implementation.

Key Responsibilities

• Lead discovery and requirements elicitation across customer-facing digital initiatives.
• Facilitate workshops with product, commercial, operational and technology stakeholders.
• Analyse current-state customer journeys, business processes and system interactions.
• Define future-state processes and identify opportunities to simplify or improve the customer experience.
• Translate business needs into clear functional requirements, non-functional requirements, user stories and acceptance criteria.
• Document business rules, process flows, system dependencies, data requirements and exception scenarios.
• Work with product owners to structure, refine and prioritise the delivery backlog.
• Collaborate with architects, engineers, designers and testers to clarify requirements and support solution development.
• Identify scope gaps, delivery risks, assumptions, constraints and cross-project dependencies.
• Assess the business and customer impact of proposed solution or requirement changes.

About You

You are a commercially aware and technically capable Business Analyst with experience delivering digital products or customer-facing technology initiatives.

You can move comfortably between customer needs, business processes and technical delivery detail. You ask the right questions, identify ambiguity early and produce requirements that give delivery teams the clarity required to progress confidently.

Required Experience

• Demonstrated Business Analysis experience within complex digital or technology delivery environments.
• Strong experience supporting customer-facing or commercially focused digital initiatives.
• Proven capability across discovery, requirements analysis, solution validation, testing and implementation.
• Experience defining functional and non-functional requirements.
• Strong user story, acceptance criteria and business process documentation skills.
• Experience analysing customer journeys, business rules, data flows and system interactions.
• Ability to translate between business stakeholders and technical delivery teams.
• Experience working with product owners, architects, engineers, designers and testers.
• Strong understanding of Agile delivery, backlog refinement and iterative development.
• Excellent workshop facilitation, stakeholder engagement and written communication skills.
• Ability to manage multiple priorities within a fast-moving delivery portfolio.

Why Apply?

• Work on high-profile digital initiatives that directly influence the customer experience.
• Join a major Australian organisation with a large and diverse customer base.
• Gain exposure across customer, travel, loyalty and commercial products.
• Collaborate with experienced product, business and technology professionals.
• Secure an initial 6-month contract possibility to extend at $900-$943 per day including super.

If you are an experienced Business Analyst who can connect customer and commercial objectives with clear, technically achievable requirements, Apply now or reach out to ray.stewart@talentinternational.com

Senior Manager – Technology Solutions | CIO Succession Opportunity

Permanent | Torrensville, Adelaide | Executive Technology Leadership

Based in Adelaide (5 days in Office / No WFH)

An exciting opportunity has become available for an accomplished Senior Manager – Technology Solutions to join Drakes Supermarkets at their Head Office in Torrensville.

Reporting directly to the CIO, this is a senior technology leadership position with responsibility for leading key technology initiatives, managing and developing a high-performing team, and building strong relationships across the organisation and its technology partners.

Importantly, this role has been identified as a CIO succession opportunity. The successful candidate will act as Acting CIO during periods of CIO leave and will have the opportunity to develop broader executive-level technology leadership capability.

The Role

Drakes operates a diverse and fast-moving technology environment, with multiple major initiatives typically underway at any given time. These can span Point of Sale (POS), warehousing and supply chain, finance systems, BAU technology, vendor solutions, commercial contracts and technology transformation projects.

As Senior Manager – Technology Solutions, you will provide leadership across these initiatives while ensuring technology continues to effectively support the organisation’s operational and strategic priorities.

You will have 8 direct reports and work as a senior leader within a broader IT team of approximately 35 people.

Key responsibilities will include:

• Leading the delivery of multiple significant technology projects and initiatives.
• Providing leadership, direction and mentorship to technology teams and developing internal capability.
• Partnering with business leaders to understand operational requirements and translate them into practical technology solutions.
• Managing senior stakeholders and building strong relationships across technology, operations, finance and other business functions.
• Overseeing strategic technology vendors, commercial relationships, contracts and negotiations.
• Providing leadership across technology operations and BAU priorities alongside major project delivery.
• Supporting the CIO with technology strategy, planning, governance and key business decisions.
• Identifying opportunities to improve technology capability, processes and service delivery.
• Acting as the CIO when required, providing leadership and executive-level oversight of the technology function.

About You

This role will suit an experienced technology leader who combines a strong technical foundation with outstanding people and stakeholder leadership skills.

You may have started your career in infrastructure, applications, software, architecture, systems or another technical discipline before progressing into technology management and leadership. While you need to understand technology at a meaningful level, this is not a hands-on technical position.

You will ideally bring:

• Significant experience leading technology teams in a complex commercial environment.
• A strong technical background with the ability to confidently engage with technical specialists, vendors and business stakeholders.
• Demonstrated experience delivering large or business-critical technology projects.
• Strong people leadership skills with a genuine focus on coaching, mentoring and developing staff.
• Excellent stakeholder management and relationship-building capability.
• Experience managing technology vendors, contracts and commercial negotiations.
• Exposure to enterprise applications, infrastructure and operational technology environments.
• The ability to manage multiple competing projects and priorities.
• A pragmatic, collaborative and can-do approach to solving business and technology challenges.
• The credibility and leadership maturity to step into an Acting CIO capacity when required.

Experience within retail, FMCG, distribution, warehousing, supply chain or another high-volume operational environment would be highly regarded.

Why Consider This Opportunity?

This is more than a traditional technology management position. It provides the opportunity to join one of Australia’s well-established independent retailers, take ownership of significant business technology initiatives and work closely with the CIO while developing towards broader technology executive leadership.

For an experienced technology leader looking for their next step towards a CIO position, this represents a particularly compelling career opportunity.

Strong employee retention and culture: Drakes has a highly stable and loyal workforce, with 13% of employees having been with the business for more than 10 years. This reflects the organisation’s strong culture, employee commitment and long-term career opportunities.

If interested APPLY NOW, or call Aparna on 08 8228 1560 for a quick chat.

Level 2 Applications Support Analyst – Local Government

We’re looking for an experienced Level 2 Applications Support Analyst to join a busy Local Government ICT environment and provide hands-on support across a broad portfolio of corporate applications.

This is a casual opportunity, providing operational support while an existing team member is on extended leave. You’ll be responsible for troubleshooting application issues, managing user access, monitoring system performance and ensuring users receive responsive, high-quality technical support.

Previous Local Government/Council applications support experience is required for this role.

Key Responsibilities

• Provide Level 2 support, maintenance and troubleshooting across Council’s corporate applications.

• Investigate, diagnose and resolve application incidents and technical issues.

• Manage user accounts, access and permissions, ensuring appropriate and secure access.

• Monitor application and system performance and proactively identify issues.

• Manage and prioritise service desk tickets in line with agreed SLAs.

• Work with technical SMEs and other ICT teams to resolve complex application issues.

• Maintain accurate technical documentation, including issues, solutions and system information.

• Support application changes, enhancements and continuous improvement initiatives.

• Assist with incident, problem and change management activities.

• Provide high-quality customer service to technical and non-technical users.

About You

You’ll be an experienced Applications Support professional who understands the systems, processes and operating environment of Local Government and can quickly step in and provide effective Level 2 support.

You will bring:

• Demonstrated Level 2 Applications Support experience within a Local Government/Council environment.

• Strong experience supporting and maintaining corporate applications and business systems.

• Hands-on troubleshooting, incident investigation and problem-solving experience.

• Experience managing user accounts, access and permissions.

• Experience monitoring and maintaining business-critical applications.

• Knowledge of incident, problem and change management processes.

• Experience working with ICT service management and ticketing systems.

• Knowledge of technologies such as Microsoft 365, Windows 10/11, Citrix, Active Directory and cloud-based environments.

• Experience supporting systems such as ERP, GIS, EDRMS, property/land information, customer request or facilities management systems will be highly regarded.

• Strong analytical and problem-solving skills with the ability to manage multiple requests within agreed service levels.

• Strong communication and customer service skills.

• A good understanding of ICT security requirements.

This is a great opportunity for an experienced Council Applications Support professional looking for a hands-on role within an established Local Government ICT team.

End User Compute Engineer – NV2

Location: Canberra, ACT
Work Arrangement: Onsite, full time
Clearance: Active NV2 required
Start: ASAP
We are seeking an experienced End User Compute Engineer to support a complex and secure ICT environment in Canberra.
This role will work closely with engineering and design teams to assess, design and integrate applications and infrastructure solutions across enterprise systems.

Key Responsibilities

• Support and maintain Windows workstation and server environments.
• Support Windows 10/11 SOE and Windows Server 2016/2019/2022 environments.
• Support RHEL-based environments.
• Work across MECM/SCCM, Tanium and enterprise patching solutions.
• Support Active Directory, DNS, DHCP, ADFS and PKI.
• Support Microsoft Exchange, SQL Server, Office and file-sharing services.
• Assess application and infrastructure integration requirements.
• Coordinate system and subsystem design activities.
• Work with vendors to assess products and resolve technical issues.
• Translate business and technical requirements into integrated technology solutions.
• Develop technical documentation including High Level Designs, build guides, configuration documentation, SOPs and technical assurance artefacts.
• Identify technical risks, support deficiencies and opportunities for continual improvement.

About You

You will have:

• Minimum 8 years’ experience across ICT application integration, system design, infrastructure engineering or a related discipline.
• Strong experience across Microsoft Windows infrastructure and enterprise end-user computing environments.
• Experience with technologies such as Active Directory, MECM/SCCM, Tanium, Windows Server, RHEL, Exchange, SQL and PKI.
• Strong troubleshooting and systems integration capability.
• Experience producing technical design and engineering documentation.
• Strong stakeholder and vendor engagement skills.
• Experience operating within complex and highly secure ICT environments.
• The ability to provide technical advice and lead complex engineering activities.

An Engineering, Computer Science or related qualification would be highly regarded.
An active NV2 security clearance is mandatory for this position.

Apply now or contact Luther Borgas at luther.borgas@outbacktalent.com