Technical Writer

  • Australia
  • Melbourne
  • Contract
  • Negotiable
  • 3 Month Contract – Government Agency
  • Melbourne CBD Location – Hybrid Working Arrangement
  • Develop Standard Operating Procedures for a Case Management System

We are seeking an experienced Technical Writer to support a major Case Management System implementation and business transformation program.

Key Responsibilities

  • Develop Standard Operating Procedures, work instructions and operational guidelines.
  • Document future-state business processes for a new Case Management System.
  • Facilitate workshops with subject matter experts to capture processes and requirements.
  • Produce knowledge articles, fact sheets and client correspondence templates.
  • Review and edit content to ensure accuracy, consistency and plain-English communication.

Key Skills and Experience

  • Strong experience as a Technical Writer developing operational documentation and business process artefacts.
  • Experience supporting technology implementations or business transformation programs.
  • Case Management System or workflow platform implementation experience.
  • Victorian Government, statutory authority or broader public sector experience.
  • Excellent writing, editing and proofreading skills.

What’s in it for you:

  • 3 Month Contract
  • Government Agency
  • Melbourne CBD/ Hybrid Working Arrangement

Apply now to secure an interview or contact Sarah Jordan on sarah.jordan@talentinternational.com for a confidential discussion.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.