Senior Application Support Specialist
Are you an experienced Application Support Specialist who enjoys solving complex technical challenges and keeping business-critical systems running smoothly?
We’re looking for a Senior Application Support Specialist to join a large, established organisation and play a key role in supporting, maintaining and improving its enterprise application environment.
This is a fantastic opportunity to work across a diverse technology stack, tackle complex technical issues and drive continuous improvement.
The Role
Working within a collaborative Technology Operations team, you’ll:
- Provide advanced technical support across a complex enterprise application portfolio.
- Investigate and resolve incidents, troubleshoot issues and implement long-term solutions.
- Support application enhancements, upgrades, deployments and system configurations.
- Work across technologies including Java, IBM Domino, SQL, Oracle, Linux and Windows Server.
- Collaborate with developers, infrastructure teams and business stakeholders.
- Drive improvements in application performance, reliability and support processes.
- Provide technical guidance and contribute to incident, problem and change management.
We’re looking for someone with:
- Strong experience in enterprise application support or a similar technical specialist role.
- Hands-on experience with IBM Domino/Lotus Notes, Java, SQL, Oracle, Linux and/or Windows Server.
- Exposure to WebSphere, IBM MQ, Perl or XML (highly regarded).
- Experience troubleshooting complex applications and managing incidents through to resolution.
- Knowledge of ITIL processes, application lifecycle management and deployments.
- Excellent problem-solving, communication and stakeholder engagement skills.
If you’re a technically strong Application Support Specialist looking for your next challenge, we’d love to hear from you!