Senior Agile Business Analyst // Remediation

  • Australia
  • Sydney
  • Contract
  • AU$900 - AU$950 per day

We’re looking for an experienced Senior Business Analyst to support a major financial services transformation program, working across customer protection, support and operational processes.

Banking and customer remediation experience will be highly regarded, along with practical Agile delivery experience and exposure to SAFe. Candidates from broader financial services backgrounds with strong operational experience are also encouraged to apply.

You’ll assess how changes across the wider program affect people, processes, technology and controls. Working with the Product Owner, Squad Lead and operational teams, you’ll turn those impacts into clear requirements, prioritised backlog items and practical readiness actions.

This is a hands-on role for someone who can lead discovery, work through ambiguity and follow actions through to implementation.

Responsibility

  • Assess business, technology and operational impacts arising from related projects and initiatives.

  • Lead discovery workshops to clarify scope, problems and affected processes, systems and controls.

  • Document requirements, business rules, risks, assumptions and dependencies.

  • Partner with the Product Owner and Squad Lead to refine and prioritise the backlog.

  • Facilitate Agile ceremonies and improve analysis practices across the squad.

  • Translate change impacts into operational readiness activities, with clear ownership and follow-through.

  • Support updates to standard operating procedures, training materials and communications.

  • Coordinate handovers and dependencies across delivery teams.

  • Work closely with business, technology, architecture, change, risk and operational specialists.

  • Guide less experienced analysts and contribute to consistent ways of working.

Requirements

  • 10 years’ business analysis experience in complex transformation and remediation.

  • Strong discovery, impact assessment, requirements management and backlog refinement skills.

  • Practical experience working in Agile teams using Scrum, Kanban or Lean.

  • Experience facilitating workshops, resolving competing views and influencing stakeholders.

  • Understanding of operational processes, controls and business readiness.

  • The ability to manage competing priorities and drive work through to completion.

  • Experience working within SAFe or Agile Release Trains.

  • A track record of improving BA practices or coaching other analysts.

  • Relevant IIBA, BCS, SAFe, Scrum or PMI-PBA certification.

Apply with your CV, highlighting your banking or financial services background, remediation or operational experience, and Agile delivery work. If you want to have a confidential chat, please email me at alex.nguyen@talentinternational.com

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