Payroll Team Lead

Sydney | High Volume Payroll | Team Leadership & Improvement

An opportunity has become available for an experienced Payroll Team Lead to join a large, complex contractor payroll function within a growing global technology and workforce services group.

Supporting approximately 3,000 to 4,000 contractors across Australia and New Zealand, this is a high volume payroll environment spanning multiple brands and legal entities.

This is a great opportunity for an experienced payroll professional who enjoys leading people, solving complex payroll issues and finding better ways of working.

The opportunity

Working within the broader Payroll and Finance function, you will help lead the day to day delivery of accurate, compliant and timely contractor payroll and invoicing services.

You will work closely with the wider payroll team, providing hands on support, coaching and guidance while helping improve processes, systems and service delivery.

You will be responsible for:

• Supporting the day to day delivery of high volume contractor payroll across Australia and New Zealand
• Leading, coaching and supporting members of the payroll team
• Ensuring payroll is processed accurately and within required time frames
• Supporting contractor payments, invoicing, reconciliations, accruals and statutory reporting
• Reviewing payroll checks, controls and approvals
• Managing complex payroll enquiries and escalations
• Providing technical payroll support and guidance to the wider team
• Ensuring compliance with Australian payroll legislation, superannuation, payroll tax, workers compensation and relevant awards
• Building capability and cross training across the team
• Identifying opportunities to improve payroll processes and workflows
• Supporting automation and technology improvements across the function
• Using Zendesk and other systems to improve enquiry management and service delivery
• Working closely with Finance, Sales and other internal stakeholders
• Helping create a positive, accountable and customer focused payroll environment

What we are looking for

We are looking for an experienced payroll professional who has worked within a high volume and complex payroll environment and is comfortable providing day to day leadership to a payroll team.

Experience within recruitment, staffing or labour hire would be highly regarded, particularly if you have supported contractor or contingent workforce payroll.

We are also interested in candidates from similarly high volume environments, including:

• Healthcare with large casual or contingent workforces
• Payroll providers or outsourced payroll environments
• Blue collar, industrial or labour intensive organisations
• Logistics or transport businesses with large payroll populations
• Other complex, multi entity environments operating payroll at significant scale

You will ideally bring:

• Experience as a Payroll Team Lead, Payroll Supervisor, Senior Payroll Officer or similar
• Strong experience within high volume payroll
• Experience leading, coaching or mentoring payroll team members
• Strong knowledge of Australian payroll legislation and statutory requirements
• Experience with payroll reconciliations, controls and reporting
• Confidence handling complex payroll queries and escalations
• Strong attention to detail and ability to work within payroll deadlines
• A continuous improvement mindset and an interest in automation and technology
• Strong stakeholder management and communication skills
• Experience with Zendesk, FastTrack, Bullhorn or comparable systems would be advantageous

Why consider this opportunity?

This is an opportunity to join an established payroll function operating at genuine scale while taking on meaningful leadership responsibility.

You will have the opportunity to develop the team, improve processes and systems while contributing to how the function evolves as the broader group continues to grow.

For an experienced payroll professional looking to step further into leadership while remaining close to the operational side of payroll, this offers a strong next step.

To learn more, apply with your CV or contact us for a confidential discussion.