Assistant Store Manager (Customer Eperience Manager)

  • Australia
  • Permanent
  • Up to AU$80000.00 per annum

Talent International is partnering with a leading international bridal retailer to recruit an experienced Assistant Store Manager (Customer Experience Manager). This is an exciting opportunity for a passionate retail leader to join a premium bridal boutique, working in a beautiful fashion-focused environment where exceptional customer experience is at the heart of everything they do. This is a permanent position based in Rosebery.

The Role

Working alongside the Store Manager, you will help lead the day-to-day operations, sales performance and customer experience of the boutique.

Key responsibilities include:

  • Lead, coach and motivate a team of bridal stylists
  • Drive sales performance and achieve store targets
  • Deliver an exceptional, personalised experience for every bride
  • Support recruitment, training and development of the team
  • Manage customer enquiries, follow-ups and escalations
  • Coordinate in-store events, promotions and trunk shows
  • Maintain exceptional merchandising and presentation standards

About You

You will ideally have:

  • 3-5 years’ retail management experience
  • A strong background in sales and customer service
  • Proven leadership and team coaching skills
  • Excellent communication and relationship-building abilities
  • A passion for fashion, styling and premium customer experiences
  • Strong organisation and attention to detail
  • Flexibility to work weekends and evenings

Experience within bridal, fashion, luxury or apparel retail would be highly regarded but is not essential.

What’s on Offer?

  • $80,000 + superannuation
  • Premium, fashion-focused retail environment
  • Comprehensive training and ongoing development
  • Supportive and passionate team culture
  • Genuine career growth within an expanding international business

If you’re an experienced retail leader who loves fashion, people and creating unforgettable customer experiences, we’d love to hear from you. Please apply today by submitting your resume and a cover letter addressing your background and suitability for the role.

Apply now

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