In a hiring market that feels tougher by the day, speed is everything. But when agencies cut corners in the name of speed, everyone loses.

Thomas Mackenzie, Account Director from our Sydney headquarters, has noticed a new trend:

“There are agencies submitting candidates to clients without ever meeting or speaking to those candidates first. They’re submitting personal details including full name, email, phone and other details they’ve gathered by scraping tools or from previously shared CVs, all without the candidate’s consent.”

On the surface, it looks efficient: more CVs, faster. But here’s the reality:

• Privacy risk – Sharing candidate details without consent runs against the spirit of the Privacy Act 1988 (Cth).
• Ethical breach – Members of the RCSA and APSCo are bound by codes of conduct requiring candidate consent and breaches can trigger investigations and penalties.
• Poor outcomes – When candidates don’t know they’ve been submitted, dropouts and rejections are inevitable, and that wastes everyone’s time.
• Brand damage – To candidates and clients alike, it looks impersonal and rushed. Trust takes years to build and seconds to lose.

Kara Smith, New Zealand Country Manager, has seen the impact firsthand:

“Just this week, another organisation sent a candidate’s CV for a role. We had fully interviewed the candidate, taken a reference check upfront, provided a full summary of the candidate’s fit and motivation and got the candidate’s explicit consent. Guess what? The candidate’s not being interviewed at all now. Is the fact that two agencies submitted the candidate part of the reason why? Could be. It’s just not good enough.”

And Matthew Munson, Managing Director of Talent in Sydney, adds an important reminder:

“Recruitment is, and always will be, a human job. Technology and AI can help us move faster, but it can’t replace the trust the comes from people speaking to people. A CV on its own isn’t enough. What matters is understanding the person behind it.”

As a hiring manager, it’s worth asking: Do you really want CVs at speed, or do you want to know the candidates you’re meeting are engaged, motivated, and have chosen to be there?

And as a candidate, it’s worth reflecting too: Do you really want your CV being flung across the market without your consent? Or would you rather work with a recruiter who takes the time to strategically position your profile and advocate for you with the hiring manager? A good recruiter will prepare you for interviews, share insights about the company, coach you on what matters to decision-makers, negotiate salary, title and terms on your behalf, and ultimately enhance your visibility and network in your market.

For us, placing contractors doesn’t end with the placement. We support our contractor community throughout their engagement, from wellbeing and education around financial management, to our one-stop contractor portal, ENGAGE, networking events, and other employee benefits they might otherwise miss out on. At any stage of the hiring journey, when candidates and contractors feel supported and valued, they bring more energy and commitment to your organisation.

Recruitment is about the people just as much as it is about the process, and when privacy, trust, and candidate experience are protected, outcomes are stronger for everyone.

If you’re looking for a recruitment partner who puts people and process on equal footing, let’s talk about how we can help you.