Transmission Core Technical Specialist – DWDM

Location: Sydney (100% on-site)
Work Pattern: Rotating shift roster (morning, afternoon, night)
Start: Immediate or As soon as possible
Salary: $120k-150k base

About the Role

We’re looking for a Transmission Core Technical Specialist to join a high-performing Tier 2 Network Operations team, ensuring the optimal performance, reliability, and availability of our transport network.

This is a hands-on role with a critical focus on incident, problem, and change management, supporting network operations and service assurance while collaborating closely with vendors, managed service providers, and internal engineering teams.

What you’ll do:

• Rapidly resolve complex network faults and manage critical incident escalations to minimise customer impact.
• Lead Problem Management activities, including root cause analysis and corrective action implementation with suppliers and vendors.
• Improve network reliability, reduce fault rates, and protect revenue by driving service improvements.
• Advise on network expansions, upgrades, and new technologies, ensuring designs meet operational and service quality standards.
• Act as a Subject Matter Expert in Change Advisory Board (CAB) reviews and guide business partners on network architecture.
• Analyse performance data, support automation initiatives, and improveimprove network monitoring tools.
• Manage technical training, security certifications, and contribute to continuous improvement initiatives.

What we’re looking for:

• Professional qualifications in Engineering, Telecommunications, or a related Science field.
• Extensive hands-on experience with multi-vendor Long-Haul and Metro DWDM networks (e.g., Nokia, Infinera, Huawei).
• Strong understanding of DWDM technologies including ROADM, TOADM, and Optical Amplifiers.
• Proven ability to support multi-vendor technologies in busybusy operational environments, including incident resolution and escalation.
• Excellent problem-solving and communication skills, with a collaborative mindset across technical teams and business partners.

What’s in it for you:

• Supportive team and vibrant office environment with on-site facilities (cafes, gym, medical services, post office).
• Convenient transport options, including a shuttle from the nearby metro station or secure parking.
• Inclusive paid parental leave and competitive leave entitlements.
• Access to extensive learning resources and professional development programs.
• Opportunities to connect with employee-led networks and initiatives focused on wellbeing, diversity, and professional growth.

If you’re ready to play a key role in keeping our transport network running at its best and thrive in a collaborative, flexible environment, we want to hear from you!

Ready to apply?

Reach out to Ryan Atack at ryan.atack@talentinternational.com.

Senior Technical Specialist – IP & Security

Location: Sydney
Engagement: Permanent
Roster:24×7 Rotating Roster
Start: Immediate or As soon as possible
Salary: $125k-150k base
Tier-1 Network Environment

About the Role

We’re seeking a Senior Technical Specialist IP & Security to take a leading role in ensuring the performance, reliability, and availability of one of Australia’s largest carrier-grade networks.

You’ll be the technical authority keeping critical infrastructure running smoothly leading complex fault resolution, driving continuous improvement, and partnering with Managed Service Providers (MSPs) and vendors across IP, Transport, and Security domains.

Operating within a Network Operations Centre (NOC) on a 24×7 roster, you’ll provide escalation support for major incidents, act as the decision-maker during high-severity events, and guide junior engineers in maintaining service excellence.

What You’ll Do

• Lead the resolution of complex or high-severity network incidents when not resolvable by the MSP.
• Provide technical direction during major outages to ensure fast and effective service restoration.
• Drive problem management, including RCA, corrective action, and closure.
• Safeguard network performance through proactive fault reduction and optimisation initiatives.
• Review and govern network change and upgrade plans to align with performance and reliability standards.
• Collaborate with engineering and vendor teams to deliver network strategy, operational improvements, and technology onboarding.
• Represent the organisation as a technical authority in Change Advisory Boards (CAB).
• Analyse KPIs and service performance trends, identifying and driving improvement actions.
• Support automation initiatives and fine-tune monitoring tools to enhance efficiency.
• Deliver training and mentorship to team members and partners.

Key Relationships

You’ll work closely with:

• Network Operations and Engineering teams to implement strategy and improvement initiatives.
• Field Operations, Assurance, and Service Management to maintain operational excellence.
• Vendors, MSPs, and equipment suppliers to optimise service and network performance.
• Senior stakeholders across business units to communicate status, risk, and recovery during major incidents.

What You’ll Bring

• Bachelor’s degree in Engineering, Telecommunications, or related field.
• 10+ years’ hands-on experience in IP and Security network operations across multi-vendor environments (Cisco, Juniper, Nokia, Fortinet, Check Point, etc.).
• Deep understanding of service provider network design, routing/switching, and security practices.
• Proven experience leading major incident recovery and cross-domain troubleshooting.
• Strong communication skills able to translate complex technical details for business leaders.
• Demonstrated ability to manage vendors, influence stakeholders, and deliver projects.
• Leadership capability with a track record of mentoring and technical guidance.
• Experience with Service Assurance automation tools (highly regarded).

Why Join

You’ll be joining a high-performing team that keeps critical national infrastructure running. Expect a role where your expertise directly impacts uptime, performance, and customer experience in an environment that values collaboration, accountability, and continuous improvement.

Ready to apply?

Reach out to Ryan Atack at ryan.atack@talentinternational.com.

Senior Technical Specialist – Transmission Core

Location: Sydney (On-site + Hybrid)
Engagement: Full-time
Roster: 24×7 rotating schedule
Start: Immediate or As soon as possible

Salary: 125-150k base

About the Role

We’re looking for a Senior Technical Specialist Transmission Core to ensure the performance, reliability, and availability of a national telecommunications network.
You’ll play a critical role in maintaining customer experience by leading technical resolution, operational governance, and collaboration across managed service partners, vendors, and engineering teams.

As part of a 24×7 operations environment, you’ll provide technical leadership and escalation management, particularly during major incidents or shifts where senior operational leaders are unavailable. You’ll also drive continuous improvement, automation, and quality across incident, problem, and change management functions.

What You’ll Do

• Lead resolution of complex or high-severity network faults when escalated from managed service providers.
• Provide expert technical direction during major incidents to ensure rapid service restoration.
• Manage escalations and ensure clear communication with service management and customer stakeholders.
• Drive root cause analysis, corrective actions, and closure of major problems.
• Support proactive fault reduction and network performance improvements.
• Contribute to network design and technology evolution, ensuring operational readiness and scalability.
• Validate and approve planned network changes and upgrades for quality and reliability.
• Collaborate with engineering, managed services, and vendor teams on operational improvements and strategy.
• Provide training and mentorship to team members and partners on new technologies and tools.
• Act as the primary technical authority and decision-maker during assigned shifts.
• Support automation initiatives (e.g., event correlation, incident response) to improve service outcomes.
• Review and improve network monitoring and alarm configurations to enhance efficiency.
• Represent the network operations function in technical and change review forums.

What You’ll Bring

• Bachelor’s degree (or higher) in Engineering, Telecommunications, or related discipline.
• 10+ years’ hands-on experience in large-scale, multi-vendor IP and/or Carrier Ethernet environments.
• Deep understanding of:

• Network protocols: BGP, OSPF, IS-IS, MPLS, LDP, Segment Routing.
• Layer 2 and 3 services: VPLS, Epipe, L3VPN, EVPN, QoS.
• DWDM technologies: ROADM, TOADM, Optical Amplifiers, SyncE, and PTP.

• Proven experience leading the resolution of high-severity and cross-domain technical incidents.
• Strong vendor and stakeholder management skills.
• Excellent communication able to translate complex technical information for business and leadership audiences.
• Ability to work autonomously under pressure, make sound operational decisions, and deliver practical solutions.
• Leadership capability in mentoring and guiding peers.
• Familiarity with automation and orchestration tools in service assurance environments (highly regarded).

Why Join

You’ll be part of a technically elite network operations team that safeguards one of Australia’s most critical telecommunications infrastructures. Expect exposure to cutting-edge technology, a supportive engineering culture, and opportunities to lead initiatives that directly impact national connectivity and customer experience.

Ready to apply?

Reach out to Ryan Atack at ryan.atack@talentinternational.com.

Our client is a rapidly growing innovator in the EdTech sector, and they are looking for a Senior .NET C# Developer to join their collaborative and agile team. This is a fantastic opportunity for an experienced developer who thrives in dynamic environments and wants to be part of shaping scalable, cloud-based applications used by thousands.

About the Role

You’ll play a pivotal role in designing and implementing APIs, building and maintaining web applications, and contributing to modern cloud-based architecture. You’ll work in a fast-paced, startup-style environment with a tight-knit team, supported by a highly experienced CTO. A clear path to a Tech Lead role is on offer, along with close mentorship and the opportunity to help grow the development team.

What You’ll Do

• Develop new features, make code changes, and provide third-level support.
• Troubleshoot and resolve bugs to ensure a smooth user experience.
• Collaborate with stakeholders and cross-functional teams across Australia.
• Bring curiosity and innovation to problem-solving and product development.

What We’re Looking For

• Strong proficiency in C#/ASP.NET with both .NET Core and .NET Framework.
• Solid experience in API design and implementation.
• Competence in front-end technologies (JavaScript, HTML).
• Advanced experience working with SQL Server; exposure to MySQL and Oracle is a plus.
• Experience with WebRTC technologies such as STUN, TURN, and ICE.
• 10+ years of software development experience with .NET (preferably within the Australian market).
• Excellent written and spoken English communication skills.
• Ability to work in a hybrid environment with regular in-person collaboration.

Why Join?

• Be part of an ambitious, innovative, and supportive team.
• Contribute to meaningful projects that impact the education sector.
• Enjoy a lean, agile structure where your voice and work truly matter.
• Work under a stable, single-investor-backed business with over 20 years of operational history.

Apply now to be part of a growing Ed Tech company where you can make a real impact and shape the future of education technology in Australia.

Technical Support Engineer | Defence ICT (High-Security) | Satellite & 24/7 Network Operations

• Location: ACT
• Engagement: Permanent, full-time (24/7 rostered shift environment)
• Security Clearance: NV1 Clearance (Minimum) | TS preferred or ability to upgrade

Inside the role:

• Team Environment: Small, operationally tight-knit SATCOM team working alongside Defence personnel on live systems (Wideband and Narrowband).

• Core Function: Tier-1 operational management of Defence Satellite Comms – monitoring, provisioning, analysis, escalation, and stakeholder coordination.

• Salary Package (Super included): 93,000 – $100,000 | Flexibility to earn up-to $130,000 due to 24/7 roster engagement)

About our ideal candidate:

Join a high-performing operations team supporting critical satellite and network systems for Defence. This is an excellent opportunity for technically minded professionals from ICT Support, Service Desk, or Network Operations backgrounds to step into a complex, high-availability environment where collaboration, curiosity, and initiative are valued every day.

You will be actively involved within a structured 24/7 roster that ensures balanced coverage and ongoing exposure to real-time operations. Ideal for those who thrive in technically challenging settings, enjoy problem-solving under pressure, and want to advance into satellite communications and secure network management.

Key responsibilities of the position:

• Deliver first and second-level technical support across satellite and network systems in a live operational environment.

• Conduct monitoring, analysis, and fault triage of communications systems, escalating issues promptly where required.

• Support configuration, provisioning, and commissioning of network elements and services.

• Maintain accurate logs of all incidents and actions, ensuring compliance with Defence and internal policies.

• Collaborate closely with shift leads and key stakeholders on fault resolution and service assurance.

• Contribute to process improvement, documentation updates, and development of standard operating procedures.

What we are looking for:

• Minimum 3 years’ experience in ICT Support, Service Desk, or Technical Operations.

• Strong technical grounding in network fundamentals, troubleshooting, and configuration management.

• Hands-on experience in a service-oriented or 24/7 operations environment.

• Proven ability to work within high-security or mission-critical systems environments.

• Excellent communication skills, with a proactive and collaborative working style.

Desirable skills & experience:

• Exposure to satellite communications (Wideband/Narrowband) or telecommunications systems.

• Familiarity with monitoring and control systems, spectrum or signal analysis tools.

• Previous experience in Defence, Defence industry, or secure operations centres.

• Understanding of cryptographic or secure communications frameworks.

Why join our client?

• Work with cutting-edge satellite and communications technology supporting Defence capability.

• Structured onboarding and mentorship to upskill into advanced SATCOM and network operations.

• Stable, long-term career path within a respected Defence-linked organisation.

• Collaborative and supportive team culture with a focus on professional development and operational excellence.

To showcase your interest for the position, click on ‘APPLY’ on our website or for any further information, please contact Sanat Anmadwar on Sanat.Anmadwar@talentinternational.com. We look forward to seeing how your expertise can help us achieve excellence!

About the Role

We’re looking for an experienced Delivery Lead to step into a newly created role focused on TechnologyOne’s Asset Management module. You’ll take charge of delivery, lead a small but growing team (currently two consultants), and play a pivotal role in ensuring successful implementation outcomes.

This role is perfect for someone with strong TechnologyOne Asset Management implementation experience, who’s ready to bring both leadership and delivery expertise to the table.

Key Responsibilities

• Lead delivery of TechnologyOne Asset Management projects end-to-end.
• Manage and mentor a team of consultants, supporting growth and capability uplift.
• Engage directly with stakeholders, ensuring projects are delivered on time and within scope.
• Guide solution design, configuration, and roll-outs.
• Drive best practices and continuous improvement across delivery

About You

• Demonstrated TechnologyOne Asset Management implementation experience (essential).
• Previous leadership/team lead exposure, with a passion for coaching others.
• Strong communication and stakeholder management skills.
• Ability to work flexibly across AU/NZ time zones.
• Proactive, collaborative, and delivery-focused mindset.

What’s in it for You

• Competitive salary plus bonus
• Opportunity to WFH 100% must be based in NZ
• Growth opportunity: Newly created role with scope to shape the team and delivery approach.
• Join a supportive leadership team that values collaboration and practical outcomes.

Senior Network Engineer

Tier 1 Telecommunications Provider | Sydney | 24/7 Roster (rotating shifts)

We’re partnering with one of Australia’s biggest telco players to find their next network superhero someone who keeps the nation connected, calm under pressure, and maybe even enjoys a good outage challenge (just a little).

What you’ll be doing

• Monitoring, analysing, and optimising network performance across multiple domains
• Troubleshooting and resolving incidents with precision and pace
• Leading or assisting in major network escalations and service restorations
• Driving continuous improvements to make the network faster, stronger, and more resilient

What you’ll bring

• Strong Network Operations and ITIL background
• Hands-on experience with Mobile Core, 4G/5G RAN, IMS, IP infrastructure, or Transmission
• Calm, decisive problem-solving when things get interesting
• Qualifications in IT, Telecommunications, or a related discipline

Why you’ll love it

Join a smart, collaborative team working on the infrastructure that literally keeps Australia online. You’ll enjoy modern facilities, ongoing learning and development pathways, and a supportive, no-ego environment where your impact is felt every day.

Ready to apply?

Reach out to Ryan Atack at ryan.atack@talentinternational.com.

Talent International, a leading Australian recruitment firm, has been engaged by our long-standing client, a leading entertainment organisation. We are seeking a Service Operations Manager.

Role Title: Service Operations Manager

Opportunity: Permanent Career Opportunity

Location + WFH Flexibility: Sydney CBD (2-3 days in the office; flexible arrangements available)

Salary: $135,000 inclusive of super + 10% performance bonus

Role Details

This is a senior Service Desk / Service Operations role that goes beyond traditional Level 1 support. The team combines Level 1 and Level 2 support functions, which historically were separate teams. The Service Operations Manager will oversee a team of 10, including 2 seniors and 1 Service Operations Analyst, and manage end-user technologies, problem management, major incidents, and operational support.

Key responsibilities include:

• Managing the day-to-day operations of a 24/7 team.
• Overseeing server, interface, and patch management.
• Maintaining high customer satisfaction and service delivery standards.
• Supporting the team in complex issue resolution and escalations.
• Implementing continuous improvement initiatives, including automation and knowledge base uplift.
• Building and maintaining relationships with vendors and internal stakeholders.
• Maintaining team rosters, approving leave, and performing performance management activities.
• Ensuring compliance with regulatory, statutory, and internal audit requirements.
• Championing cyber security, risk management, and operational resilience initiatives.
• Providing mentorship and development for team members.

Required Skills and Experience

• Previous experience in a service desk or service operations environment
• Minimum 4 years in Service Desk/Call Centre environments, with at least 2 years in a Service Centre support role.
• Strong managerial experience overseeing teams of approximately 10 people.
• Technical expertise in Active Directory, Exchange, Azure, telephony, networking, desktop management applications, password resets, onboarding/offboarding, and vendor management.
• Strong problem-solving skills in a complex IT environment, with the ability to troubleshoot and resolve issues independently.
• Experience mentoring and developing team members.
• Knowledge of Microsoft Windows Operating Systems (minimum 2-year exposure).
• Experience maintaining high availability and performance of critical systems.
• Stakeholder management experience, including engagement with senior leaders and business units.
• Exposure to continuous improvement, automation, and operational process optimization.
• Strong planning, organizational, and prioritization skills with the ability to work under pressure.
• Customer-focused with realistic expectations and strong judgement in complex environments.

Additional Details & Benefits

• Flexible working arrangements, especially during onboarding; some night shifts may work from home.
• Exposure to a large, multi-portfolio organization offering diverse experiences and touchpoints.
• Supportive and collaborative team culture, prioritizing people and professional growth.

To Apply

If this sounds like your next opportunity or you would like to hear more, please apply now and submit your resume!

About the Role

We’re looking for an experienced Delivery Lead to step into a newly created role focused on TechnologyOne’s Asset Management module. You’ll take charge of delivery, lead a small but growing team (currently two consultants), and play a pivotal role in ensuring successful implementation outcomes.

This role is perfect for someone with strong TechnologyOne Asset Management implementation experience, who’s ready to bring both leadership and delivery expertise to the table.

Key Responsibilities

• Lead delivery of TechnologyOne Asset Management projects end-to-end.
• Manage and mentor a team of consultants, supporting growth and capability uplift.
• Engage directly with stakeholders, ensuring projects are delivered on time and within scope.
• Guide solution design, configuration, and roll-outs.
• Drive best practices and continuous improvement across delivery

About You

• Demonstrated TechnologyOne Asset Management implementation experience (essential).
• Previous leadership/team lead exposure, with a passion for coaching others.
• Strong communication and stakeholder management skills.
• Ability to work flexibly across AU/NZ time zones.
• Proactive, collaborative, and delivery-focused mindset.

What’s in it for You

• Competitive salary plus bonus
• Opportunity to WFH 100% must be based in NZ
• Growth opportunity: Newly created role with scope to shape the team and delivery approach.
• Join a supportive leadership team that values collaboration and practical outcomes.

We have partnered with a leading provider of innovative IT solutions, specialized in customized technology services that empower businesses to thrive in a digital landscape. Their team of experts is dedicated to delivering strategic consulting, robust cybersecurity, and comprehensive managed services, all designed to drive efficiency and growth.

They are looking for a Solution Architect – IT & Security Pre-Sales Engineer with a broad technical background and strong communication skills across IT & Security. This role is critical in bridging the gap between technical capabilities and business value, working closely with customers, sales teams, and vendors to provide top-tier cybersecurity and infrastructure solutions.

Key Responsibilities:

• Act as the right-hand technical expert to the sales team, supporting pre-sales activities and customer engagements.
• Translate technical capabilities into business value and articulate solutions effectively.
• Engage with end-user computing environments across Linux, Windows Server, and cloud platforms (Azure preferred, AWS).
• Consult on IAM, GRC, Detection & Response, and the broader security vendor landscape.
• Collaborate with internal teams and vendors to stay up-to-date on emerging technologies and obtain relevant certifications.
• Conduct customer meetings, technical Q&A sessions, and vendor briefings to understand security challenges and propose tailored solutions.
• Participate in weekly sales meetings, vendor training, and customer engagements both remotely and in-person.
• Provide thought leadership and guidance in cybersecurity and infrastructure, with deep consulting experience.
• Security tools such as but not limited to SentinelOne, Crowd Strike, SailPoint, CompTIA, Cisco etc,

Ideal Candidate Profile:

• Broad and diverse technical background with experience in cybersecurity and infrastructure.
• Strong personality with the ability to ramp up quickly and learn new technologies.
• Pre-sales technical experience with customers, bridging technology with business outcomes.
• Experience with managed services, professional services, and SOC solutions.
• Ability to conduct open-ended discussions, understand customer problems, and provide tailored solutions.
• Consulting experience is a must – someone who can guide and influence technical decision-making.
• Prior experience in solution architecture, pre-sales engineering, or a similar role.
• Strong understanding of security tools, vendors, and differentiation within the market.

Work Schedule & Expectations:

• Hybrid work model with in-office presence for critical meetings 1x a week. Bergan County, NJ
• Regular engagements including customer calls, vendor meetings, sales team collaboration, and technical training.

 

At this time, no Visa Transfers or Sponsorship provided.

We have partnered with a leading provider of innovative IT solutions, specialized in customized technology services that empower businesses to thrive in a digital landscape. Their team of experts is dedicated to delivering strategic consulting, robust cybersecurity, and comprehensive managed services, all designed to drive efficiency and growth.

They are looking for a Principal Architect with a background in Cybersecurity and a balanced focus on Business Development (50%) and Service Delivery (50%). This role is ideal for a highly motivated professional who thrives in a matrix organization, leading multiple projects while engaging with vendors and driving business growth.

Key Responsibilities:

• Pre-sales engagement – work closely with vendors and customers to craft solutions.
• Project oversight – act as an Engagement Manager, ensuring successful project execution.
• Oversee 5-6 concurrent projects, managing budgets, customer success, change orders etc..
• Provide leadership within a matrix structure, guiding field leaders responsible for delivery.
• Collaborate with cross-functional teams and other key stakeholders.
• Cybersecurity & Networking focus – Less compliance-heavy, more technical/networking-based projects.
• Manage service delivery and drive business growth through consultative engagements.
• Track project status and provide status reports when necessary.
• Engage in strategic discussions around project execution, client satisfaction, and expansion.

Ideal Candidate Profile:

• Experienced in both service delivery and business development.
• Strong background in cybersecurity, networking, and technical pre-sales.
• Technology experience with security (Check Point, Palo Alto, Fortinet, Zscaler) and networking (Cisco, Aruba, Fortinet).
• Knowledge of regulatory compliance requirements and challenges that affect IT programs such as SOC2, SOX, GDPR, HIPAA, Gramm-Leach-Bliley, State and Federal privacy laws, and SEC regulations
• Adept at working in a matrix organization, leading projects, and coordinating resources.
• Able to balance project execution with growth initiatives.
• Strategic thinker who can collaborate across teams and drive results.

Work Schedule & Travel Expectations:

• Hybrid role with some in-office presence required 1x a week.
• Some Travel required.

Salary listed is OTE – $190-220k

At this time we are unable to provide Visa Transfers or Visa Sponsorship.

An award-winning consulting firm that is well recognized in the Canadian industrial industry is expanding their Business Central practice and would like to bring on a Delivery Manager to their team to help keep up the expansion.

Responsibilities:

• Lead and oversee the successful implementation and delivery of Dynamics 365 Business Central projects for clients.
• Manage a team of implementation consultants and developers, ensuring adherence to project timelines, budgets, and quality standards.
• Act as the primary point of contact for clients, providing updates, addressing concerns, and managing expectations throughout the project lifecycle.
• Develop and maintain project plans, resource allocation, and risk management strategies to ensure on-time, within-budget delivery.
• Collaborate with cross-functional teams including sales, support, and technical teams to coordinate efforts and deliver integrated solutions.
• Provide leadership and guidance to the team, fostering a collaborative and high-performance work environment.
• Conduct regular project status meetings, prepare progress reports, and communicate project milestones to stakeholders.
• Stay updated on industry trends, best practices, and product updates related to Dynamics 365 Business Central.
• Ensure compliance with company policies, procedures, and regulatory requirements in all project activities.
• Drive continuous improvement initiatives to optimize delivery processes and enhance customer satisfaction.

 

This role requires a combination of functional expertise in Dynamics 365 Business Central, project management skills, and strong leadership abilities to ensure successful project outcomes and client satisfaction.