• APS4 Ongoing Administrative Support Officer – Federal Government Statutory Agency
• Great opportunity to support the Deputy CIO and CIO
• Inner North Canberra location

About the Team and the role
The Information technology Services (ITS) Team is a diverse team that supports a wide range of business outcomes for the agency. The section is responsible for several IT Applications to support the Blood Sector, supporting the corporate ICT environment, agency records management and security. The ITS team is also undertaking a range of projects targeting the modernisation and upgrade of the agency’s corporate and business systems.

The ITS Admin Support Officer will perform a range of duties including mailbox management, vendor and stakeholder engagement, drafting communications including presentations and correspondence and providing secretariat duties for meetings.

We are seeking highly motivated individuals who enjoy working in a rapidly evolving and forward-thinking environment. Our ideal candidates will have strong administrative support skills, including attention to detail, excellent communication skills, good judgement, and the ability to manage competing tasks.

Successful candidates will have the capability to learn new roles, engage in ongoing learning, adapt to change and meet tight deadlines. The ability to communicate clearly, calmly and confidently with stakeholders, is necessary. Prior knowledge is not a pre-requisite, as full training in the national blood system and the APS environment is provided.

The responsibilities will include but not limited to:

• Manage several email inboxes – triaging emails, drafting replies, responding to enquiries, filing emails according to record management guidelines
• Build effective relationships and negotiate outcomes with internal and external stakeholders including business areas within the agency and external suppliers and vendors
• Drafting written communications including presentations, correspondence, updates, factsheets, FAQs, etc as relevant to the work of the section
• Providing secretariat services including, drafting of minutes, tracking action items and scheduling and coordinating meeting requirements
• Support and assist with the development, implementation and review of standard operating procedures relevant to the tasks of the section

Selection Criteria
The suitability of applicants is considered based on the Australian Public Service Integrated Leadership System (ILS), their current and potential ability to perform the duties of a particular position at the level required, and their likely contribution to their work team and the agency as a whole.
In preparing your application, you are encouraged to consider the detailed guidance and capability descriptions of the ILS. Further information on how to write your response can be found at Cracking the Code (apsc.gov.au).

Eligibility/Other Requirements:

• To be eligible for employment in this role, you must be an Australian citizen, have and hold, or be capable of acquiring and then retaining, an Australian Government security clearance at the Baseline level for the duration of the Contract term.

How to Apply:
To apply for this opportunity, please submit your application to Connie at Talent International by clicking the “APPLY NOW” button. Alternatively, you can contact Connie on 02 6129 6318 or connie.tong@talentinternational.com for further information.

You Application will include:

• A copy of your updated resume in WORD format
• Your response against the selection criteria within 1000 words as follows:

1. Your suitability for appointment at the APS4 level based on the capabilities and performance behaviours for an APS4 officer described in the ILS.
2. Your capability to perform the duties of the position as described, based on your current knowledge, skills and experience and your potential to develop relevant knowledge, skills and experience.
3. Outline your potential to make a positive contribution to the immediate work team and the agency.

• EL1 Assistant Director – Cargo Profiling
• Non-Ongoing contract – Initial 12-month contract plus possible extension
• ACT and various agency locations available – A national virtual team

About the Team and the Role
The Cargo Profiling team is responsible for the delivery, management and evaluation of biosecurity and imported food risk profiles in the Integrated Cargo System (ICS). These profiles deliver risk from the ICS to the government agency’s systems for assessment, providing the link between import conditions and border intervention. The team provide technical, policy and operational support for the management, deployment and evaluation of cargo profiles for all profile owners.

As Assistant Director, Cargo Profiling, your duties may include, but are not limited to:

• Leading a team to develop, deploy and manage cargo profiles to give effect to the department’s risk and control settings
• Providing technical support to stakeholders including policy areas on profiling, including driving innovative profiling solutions
• Fostering a team culture of high performance, critical thinking and analysis
• Leading the team to identify and deliver continuous improvement in practice and process, developing capabilities/enhancements as necessary
• Providing robust reporting to support informed decision making by profile owners and executive, and contribute to branch and divisional reporting requirements
• Managing and delivering projects and work activities in accordance with the section and branch plans, or as tasked
• Supporting the design, development and implementation of policy and program initiatives that align with the department’s strategic objectives
• Liaising and effectively engaging with and providing accurate and timely advice to internal and external stakeholders
• Contributing to the identification and design of it system enhancements, including opportunities for the automation and improvement of workflows.

Skills and Experience

• Demonstrated leadership in the development, deployment, and management of risk profiles, preferably within a regulatory or compliance context in the government sector.
• Extensive experience in project management, ensuring the delivery of projects and work activities in alignment with strategic objectives.
• Exceptional communication and stakeholder engagement skills, providing precise and timely advice to both internal and external stakeholders.

Eligibility/Other Requirements:

• To be eligible for employment in this role, you must be an Australian citizen, have and hold, or be capable of acquiring and then retaining, an Australian Government security clearance at the Baseline level for the duration of the Contract term.

How to Apply:
To apply for this opportunity, please send your application to Connie at connie.tong@talentinternational.com. Your application should include a current CV, a statement of capability of up to 500 words, and contact details for two referees. The referees will only be contacted if you progress past the interview stage.

• 3 Month Daily Rate Contract
• Paying between $1000-$1180 per day inc super
• Flexible WFH – Not fully remote

Position Purpose:

The Data Strategist is responsible for facilitating the evolution of our Data Strategy for the next 3 years. This role will develop current, future and transition states, gain stakeholder and industry insights and use these to guide the development of our Data Strategy.

Responsibilities and outcomes

• Prepare data strategy and roadmap templates.
• Co-author data strategy and roadmap with Data Architect.
• Conduct stakeholder interviews and workshops across all levels of the organisation (technical and non-technical stakeholders).
• Consolidate feedback, identifying key themes and priorities.
• Present strategy and roadmap to Executives and GMs.
• Conduct industry research, including data best practice, regulatory obligations.
• Identify projects and change management plans for the implementation of the data strategy.
• Develop artefacts to the Architectural Governance Committee for approval.

• Qualifications:

• Bachelor’s degree in IT or other relevant subject.

  Experience and knowledge:

• Provide knowledge and expertise in:
  o strategy development at an exterpise level,
  o the data and analytics technology and business domain,
  o industry trends impacting direction,
  o industry and organisation experience in data strategy implementation.
• Experience in energy industry highly regarded.
• Experience with data technologies in Azure highly regarded.
• Experience with AI/ML in a commercial setting highly regarded.
• Experience successfully delivering technical change within a defined architetcure context.
• Demonstrated business acumen and the ability to rapidly understand a business domain, and how technology supports its performance.
• Successful track record of developing and implementing strategy.
• Proven ability to manage and moderate the expectations of a wide group of stakeholders.
• Ability to think beyond the planning horizon with a commercial focus.
• Strong written and oral communication skills, including stakeholder, vendor and senior executive interaction.

If you are interested in this role please apply below, alternatively you can email you CV to ziomi.warchalowski@talentinternational.com

We are currently looking for a Data Engineer for a permanent opportunity with a large mining technology client currently embarking on an extensive program to develop and deploy a software-as-a-service data and analytics solution for one of the leading mobile mining equipment manufacturers in the APAC region.

This permanent opportunity is based in Eight Miles Plains, Brisbane and offers 2 days WFH per week. You will work closely with business stakeholders to understand their goals and determine how the available data can be used to achieve those goals. In collaboration with technology development teams and 3rd party ecosystem partners, you will design data pipeline requirements and data modelling processes, create algorithms and predictive models to extract the information the business needs. Their Cloud environment is predominantly within AWS, but candidates with experience across other cloud solutions such as Azure will also be considered.

Responsibilities:

• Designing and implementing new data models and metrics creation
• Assist in setting up their DevOps environment.
• Data Pipeline and Data Warehouse design, in collaboration with technology development partners
• Data Collection and Preparation: Collaborate with cross-functional teams to gather data from various sources. Develop data pipelines and ensure data quality and consistency for analysis.
• Data Analysis and Modeling: Utilize advanced statistical and machine learning techniques to analyze large datasets and identify patterns, trends, and anomalies. Build predictive models to optimize mining operations and equipment maintenance.
• Visualization and Reporting: Create data visualizations and reports to communicate findings and insights to stakeholders, including management and operational teams. Develop interactive dashboards for real-time monitoring of mining processes.
• Optimization and Efficiency: Work closely with engineers and mining experts to identify areas for improvement in operational efficiency of equipment. Collaborate on the development of algorithms and tools for automated decision support.

Requirements:

• 2-3+ years of experience in a Data Engineering role
• Advanced working SQL knowledge and experience working with modern data warehousing such as Snowflake.
• Experience with other languages (Python or R) is advantageous.
• Experience building and optimizing data pipelines
• Experience with DevOps will be highly regarded.
• Experience and an understanding of classic statistical and machine learning techniques (highly regarded)
• Experience in business intelligence applications, including building dashboards i.e. Looker, Power BI, Tableau (highly regarded)
• Experience with Snowflake, Airflow, AWS (EC2, S3) is desirable.

If of interest, please apply now or send across your expression of interest and a CV to Mats Rorvik or James Grierson on

• Mats.rorvik@talentinternational.com
• James.grierson@talentinternational.com

Or alternatively you can call us here at Talent on 07 3221 3333 to speak with us directly.

• Permanent Position – Government Agency
• CBD Location – Hybrid Working Arrangement
• Provide Application Support for Oracle Fusion Applications

The Oracle Application Support Engineer will be responsible for responding to, resolving incidents and service requests related to Oracle Fusion Applications. They will also be the first point of contact for the external vendor who also support Oracle.

Key Duties & Responsibilities

• Accountable for the administration, maintenance and support of Oracle Cloud Fusion
• Collaborate and coordinate with internal stakeholders and external service providers
• Operate as the key owner for escalations and be responsible for delivering advanced technical support for Oracle Fusion
• Perform maintenance, monitoring, and administrative activities to prevent issues and identify areas of improvement
• Assist with support and troubleshooting Pega Applications when required

Key Skills & Experience Required

• 4+ years specific experience as an Oracle Application Support Engineer
• Strong experience with Oracle Cloud Fusion (OIC, ERP, EPM, and HCM)
• Oracle Cloud or Fusion certification highly regarded
• Excellent analytical and problem-solving skills
• Excellent verbal and written communication skills

What’s in it for you:

• Government Agency
• Permanent Position
• CBD Location – Hybrid Working Arrangement

For a confidential discussion please contact Sarah Jordan on 9236 7765, or to submit your CV please click APPLY NOW.

• 12 month contract
• Sydney CBD location, 2-3 days per week WFH
• $1,050 + super per day

A Big 4 Banking Giant is seeking a Scrum Master to join their team in an initial 12 month contract opportunity. In this role you will take charge of Jira and Dashboard work, enhancing their efficiency and management. The ideal candidate will possess strong coaching and delivery skills. This role requires someone who can thrive in a large enterprise environment, effectively communicate with complex stakeholders.

Key Responsibilities:

• Manage and optimize Jira and dashboard workflows to improve efficiency.
• Provide coaching and delivery support to teams, fostering an agile mindset.
• Implement and uphold scaled agile practices within the organization.
• Collaborate effectively within a large enterprise setting.
• Communicate efficiently with complex stakeholder groups.
• Utilize strong Jira skills to navigate and manage complex enterprise environments.
• Work within DevOps teams utilizing AWS and Azure technologies.
• Understand and support the underlying infrastructure used by the applications team.
• Collaborate with teams working across AWS and Azure spaces.

About you:

• Strong Jira experience
• AWS, Azure experience
• Scaled Agile experience
• Extensive Jira and dashboard management
• Proven coaching and delivery skills

If you are interested in this role, please APPLY NOW! Or email your CV to Angus.Bick@talentinternational.com

APS6 Service Designer // Federal Government // Newcastle + NSW // Hybrid WFH

Talent International is working in partnership with a federal government department in seeking a APS6 Service Designer to work for a federal government agency.

The APS6 Service Designer will work in the Service Design Division to design and deliver scheme improvements that deliver quality outcomes.

Role Responsibilities:

• Research and identify insights, creating a common understanding.
• Co-create and document current state service through design research, to identify current participant and staff experience, and business processes.
• Co-create and facilitate process design improvements.
• Advocating for the voice and experience of participants and stakeholders through work processes.
• Co-facilitating design-thinking sessions with service users to design and test future service processes, channel and experiences.

Skill / experience:

• Proven experience in a similar role.
• Excellent communication skills, adept at conveying information to the stakeholders.
• Knowledge of the disability or public sector would be advantageous.

Please note: **Candidates as this role is within the Federal Government, applications are required to hold Australian Citizenship / Currently hold or ability to obtain Baseline Security Clearance.

To be considered for this opportunity, please apply online now! or email your current resume to: Rochelle.Chaffey@talentinternational.com

Shortlisted applicants will be contacted for this role.

• Excellent training and mentorship provided from day one.
• Mix of cold/warm calling – quick sales cycle processes!
• Multiple long-term successful placement stories to share!

My client is looking for an Account Executive to join their high performing team based in North Sydney, NSW. They are a large global organisation supporting MSP’s and IT Resellers with their highly competitive product features. This role is focused on generating new business directly to IT departments across a range of industry verticals in the SMB sector.

What better way to join a business that’s successful and loves promoting within!

The perks:

• Uncapped Commissions with quarterly accelerators!
• Work Laptop provided.
• Weekly Tuesday & Thursday lunches provided in office.
• Your first month will be guaranteed commissions.
• Great banter/culture – who doesn’t love a cheeky laugh!
• Hybrid working – Monday and Friday are WFH.
• Office is a short walk from North Sydney station.
• Growth opportunities available.
• Global and market leading product.
• Achievable targets – they want to reward you!
• Base salary of $90,000 + Super + Uncapped Commissions (Realistically seeing $150K OTE in year one!)
• Great track record of previous placements excelling within the business – lots of stories to share.

About you?

• Must have existing full sales cycle experience in SaaS/Tech. Ideally 9+ months of end-to-end sales experience.
• Energetic and tenacious team player.
• You are a high energy individual with a ‘can-do’ attitude.
• Strong communication and interpersonal skills.
• Excellent organisational and time-management skills.
• Have full working rights in Australia and are based in Sydney, NSW.

If you are passionate about technology, innovation, and making a meaningful impact, we invite you to APPLY NOW for this exciting opportunity. Alternatively, you can email your CV to saqib.zia@talentinternational.com

• Great team culture and solid staff retention.
• Part of a high performing team!
• Work closely with a leader that has a phenomenal track record of building high-scaling teams.

We are working with a telecommunications and ICT provider who are growing across a number of different teams. More importantly, their Mid-Market sales team is growing with someone who loves solution selling and solving problems for customers. This is an on-field sales role so if you love meeting prospects face-to-face, keep on reading!

Why work there?

• Free Parking offered in the CBD.
• Expense account – the manager wants you to be meeting clients face-to-face!
• Commissions are paid on signature.
• Half year sales trips -the team are meeting attainment to enjoy fully expensed trips!
• Fantastic internal support available to further enable your success.
• Salary is up to $150K Base + Super + $15K Car Allowance + Commissions (up to $96K comms in your first year realistically). Flexible for the right candidate.

Responsibilities:

• Drive sales of Voice, Data, Mobile, Security, and Hosting solutions tailored for mid to large corporate clients, ensuring alignment with customer needs.
• Collaborate closely with SMEs, Solution Architects, and the Head of Sales to effectively secure new business opportunities, emphasising the power of teamwork in achieving success.
• Conduct strategic evaluations of existing accounts and prospective clients to gain deep insights into their business objectives, crafting tailored solutions to meet their needs.
• Cultivate and expand your network of partners to continuously generate high-quality leads and foster mutually beneficial relationships.
• Meet and exceed targets consistently, reaping the rewards of monthly commissions while ensuring customer satisfaction remains paramount.

Requirements:

• You must enjoy hunting – 80% of this role will be Net New Business focused, 20% of this role is nurturing accounts you’ve brought on!
• Must have experience within the IT services & consulting space.
• Understanding of cloud, data centre, cyber, voice services, mobile solutions, SD-WAN and SD-LAN cloud is a bonus!
• MSP experience is desired.

If this sounds like you, APPLY NOW and you will be contacted if shortlisted.

• Product sells itself – less than a 2% churn rate annually!
• Hybrid working arrangement on offer.
• 2x permanent vacancies within the Customer Success Division.

An industry leading, dynamic company that specialises in creating innovative solutions for enhanced end user experience in Human Resources (Corporate + Recruitment clients) is seeking a Customer Success Manager to join their team in a permanent career opportunity.

Are you a lover of customer satisfaction and being the first point of contact for clients? This is the role for you! In this role you will be responsible for taking ownership over a book of 300+ SMB to Mid-Market clients, acting as the main touchpoint for clients through an Account/Success Management perspective, and engaging in weekly Account Review meetings (EBR’s).

Additional Benefits:

• Hybrid flexibility working arrangement – 3 days in office, 2 days from home.
• Based in the heart of the CBD! Walking distance from the nearest train station.
• Annual company event for all – the most recent event was 3 days in the Hunter Valley.
• Quarterly CX event – half day provided.
• Team bonding activities linking back to their fantastic workplace culture.
• Corporate card provided when meeting clients face-to-face.
• Internal social club festivities!
• Salary is $95-$105K Base (depending on experience) + Super + Commissions (generally $5K+ p/year).

Roles and Responsibilities:

• Manage and grow an existing book of 300+ SMB to Mid-Market clients.
• Handle client escalations to resolution, leveraging cross-functional internal teams.
• Be the first point of contact of clients from an Account/Success Management perspective. It’ll be less focus on sales but more on billing, escalations, account strategy and overall value!
• Build and maintain long-term stakeholder relations.
• Conduct weekly Account Review meetings (EBR’s) ensuring clients are satisfied, setting correct expectations, and providing insights on new products and features.
• Responsible for preventing client churn – the great news is the product sells itself and they have a less than 2% churn rate annually.
• Review existing agreement terms and payment terms – being the mediator and identifying opportunities that would best suit the business + client.
• Ensuring the database system is kept up to date.

About You:

• Ideal candidate will have 1+ years of Customer Success experience within SaaS.
• Open towards seasoned SaaS SDR’s stepping up into Customer Success, full end-to-end SaaS sales cycle experience wanting to move into Customer Success.
• Proven B2B client or sales experience.
• Possess great communication and negotiation skills to analyse a business’ needs and translate them into relevant solutions.
• Display a can-do attitude and have the ability to work autonomously and with a team.
• Based in Sydney, NSW, and have full working rights in Australia.

What’s Next…

If you like what you’ve read above and it sounds like there could be a match, we’d love to hear from you. We invite you to APPLY NOW, or alternatively, you can email your CV to saqib.zia@talentinternational.com

• Permanent opportunity as an Account Executive!
• Learn from the best in the industry.
• Grow into progression opportunities to accelerate your career in Media.

Our client is a full-service agency based in North Sydney who is looking to grow their team with an Account Executive. They work on integrated campaigns across multiple channels such as TCV, Digital Marketing, Media campaigns, Website Development – just to name a few. If you want to build your career and gain a wealth of knowledge from experienced people in the industry, this one is for you.

How will you contribute?

• Meet with clients to discuss advertising and media campaign requirements.
• Working internally with colleagues to put together campaigns that meet the brief.
• Help with pitches to clients to win new business.
• Participate in brainstorming activities and assist with creative work.
• Monitor campaigns and conduct reporting/WIPs on campaign performance.
• Liaising with internal and external stakeholders.
• Undertake administrative tasks and manage budgets.

What are they looking for?

• Ideally have a Media degree or at least 9+ months of experience in the media space.
• Account Coordinator’s looking to step up or an Account Executive in a digital agency is a bonus!
• Key interest in the media and advertising space.
• The ability to work under pressure.
• An effective team player and collaborator.
• A can-do attitude and willingness to learn.
• Possess great oral and written communication skills.

If this sounds like you, APPLY NOW!

• 10 month contract
• $850 – 950 per day inc super
• Brisbane CBD Location
• 2 days WFH (No fully remote work available)

We are seeking a talented API Developer to join our team for a major upgrade of our web-based customer-facing system. The ideal candidate will have extensive experience in developing, integrating, and maintaining APIs to enhance system functionality and ensure a seamless user experience. This role is critical to the success of our system upgrade project, providing robust and efficient API solutions.

Key Responsibilities:

• Assisting the Integration Services Lead, Solution Designer, and Integration Platforms Team in developing core APIs and microservices, focusing on reusability.
• Developing and implementing RESTful API services using Spring Boot and deploying them in AWS.
• Planning and documenting technical specifications for features or system design.
• Writing testable, scalable, and efficient code.
• Leading code reviews to promote continuous integration and delivery.
• Monitoring and managing microservices to meet SLAs.
• Configuring alerts, logging, and scalability for microservices using AWS services.

Preferred Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience with cloud-based services and API gateways (e.g., AWS API Gateway, Azure API Management).
• 4+ years of experience in API and microservices development.
• Proficiency in modern Java (version 11), Spring Boot, AWS Cloud, Docker, Apache Kafka, ActiveMQ, SQL (Oracle RDBMS, Amazon RDS – Postgres), NoSQL (MongoDB, Mongo Atlas), Web Services (RESTful, SOAP, HTTP), and API Gateway (Apigee).

To apply, please click apply now or contact Tom Circosta or Ziomi Warchalowski on 07 3221 3333 for a confidential discussion.