Field Services Systems Engineer

Talent International have partnered with one of the fastest growing Managed Service Providers in Australia to find their next Field Services Systems Engineer to join their growing team. The position involves providing IT support to some of the biggest Hotel Brands in Sydney.

The position is a great opportunity for someone who wants to travel and wants to escape the laborious hours in the office and loves working in IT.

You will have the opportunity to work independently and manage your day the way you would like; we are looking for someone who is well organized and professional in their approach.

Benefits Include:

• Excellent Career progression opportunities,
• Structured Training,
• Salary ranging from $90k-$100k + Super,
• Project & BAU Work,
• Fully autonomous role to run your day as you please.

Role Requirements:

• 4+ years of experience in a similar role delivering IT projects and Support across multiple sites,
• Experience working in the Hospitality industry will be highly regarded,
• Experience working across servers, domain, network, and ability to talk tech with non-technical stakeholders,
• Experience providing Level 2-3 Support,
• Experienced in Client/Server SOE, Windows MOE, and Inter-connected LAN/WAN/WLAN,
• Ability to travel locally and interstate,
• PMS, POS, Wintel Servers / Desktop Support experience preferred,
• Good Communication and writing skills.

If you are looking for an opportunity where you can learn, grow, and travel at the same time then this is the right opportunity for you.

Position: Infrastructure and Cloud Engineer

Are you an experienced Infrastructure and Cloud Engineer looking to take your career to the next level? This is an exciting opportunity to join a dynamic team, where you’ll play a crucial role in supporting and optimising cloud and infrastructure solutions hosted in AWS and Dynatrace.

What You’ll Do:

As the Infrastructure and Cloud Engineer, you’ll be responsible for defining, documenting, and implementing best practices and strategies around the deployment, maintenance, and optimisation of essential hosting services. These include:

• Storage Solutions: Backup and recovery operations.
• Server Management: Overseeing Active Directory and virtualisation services.
• Remote Desktop Management: Supporting virtual environments, including AVD.
• Optimisation: Ensuring all systems run efficiently and effectively, driving continuous improvement.

What We’re Looking For:

We’re searching for a professional who can partner with the Technology team and the business to achieve outstanding outcomes, optimising both end-user and customer experiences.

Key Skills and Experience:

• 5+ years of experience in infrastructure and cloud engineering or a related field.
• A background in corporate or retail environments, delivering results in collaboration with technology teams.
• Expertise with Dynatrace is essential.
• Strong experience in cloud computing platforms like AWS or Azure.
• Technical skills across UNIX systems (AIX/Linux), SAN Storage Systems (HPE 3Par), VMWare, Windows Server platforms, Citrix, and Oracle.
• A proactive ability to assess and improve solutions that meet business needs.
• Proficiency in the Microsoft Suite (O365, SharePoint) and AzureAD administration.
• Knowledge of scripting, Microsoft Active Directory, backup, archive, and storage technologies.
• Certifications in AWS or Microsoft systems are highly regarded.

Certifications:

• AWS Certified Practitioner or AWS Certified SysOps Administrator (preferred).
• Microsoft Certified Systems Engineer or Microsoft Certified Technology Specialist (advantageous).

If you’re ready to make your next career move, push the “APPLY NOW” button or alternatively email your best CV to wes.elsayed@talentinternational.com or call on 0433 816 175.

The Manager, Infrastructure Operations is responsible for leading and managing the Technology Operations & Services teams to ensure the effective delivery, support, and maintenance of business and technical services for applications and infrastructure. This role encompasses overseeing the core revenue management system, online and web applications, and other critical IT systems. The ideal candidate will possess a hands-on background in technology operations and be experienced in managing and implementing complex IT environments. The role also includes supplier management and participation in the BTS Senior Management Team.

Key Responsibilities:

• Leadership & Team Management:
• Lead and manage the Technology Operations and Services teams, focusing on performance management, staff development, and capability planning.
• Foster effective working relationships and ensure the team operates cohesively and efficiently.
• Operational Oversight:
• Oversee the IT operational environment for all systems, ensuring adherence to agreed service levels and key performance indicators.
• Manage the development and maintenance of complex, business-critical IT environments that support core business functions.
• Strategic Planning & Improvement:
• Drive continuous improvement initiatives to leverage benefits from contemporary technology services and practices.
• Develop and maintain the BTS Infrastructure Plan and roadmap as part of the organization’s IT Strategic Plan.
• Project & Change Management:
• Lead and oversee large-scale IT infrastructure projects, ensuring they are completed within agreed timeframes and budgets.
• Manage the implementation of infrastructure changes to minimize service interruptions and maximize business benefits.
• Policy & Compliance:
• Ensure adherence to approved policies, processes, and guidelines, and maintain compliance with certified standards.
• Act as the Incident Controller for priority incidents, making rapid decisions to restore services and implement workarounds.
• Supplier & Contract Management:
• Manage a diverse portfolio of contracts for hardware, software, and associated services.
• Ensure IT infrastructure procurement aligns with organizational policies and guidelines.
• Advisory & Reporting:
• Provide high-level strategic and operational advice to the CIO, BTS Management Team, and other senior stakeholders.
• Report on infrastructure performance, capacity, and improvements, and make recommendations for ongoing enhancements.

Key Selection Criteria:

1. Leadership Experience:
• Proven track record in leading and developing teams, enhancing organizational performance, and building effective relationships.
2. Operational Expertise:
• Extensive experience in managing large-scale, business-critical IT environments, including performance management, capacity planning, and disaster recovery.
3. Change Management:
• Demonstrated experience in implementing significant changes to complex IT infrastructure.
4. Analytical Skills:
• Highly developed conceptual and analytical skills to address IT matters and risks effectively.
5. Communication Skills:
• Exceptional interpersonal, verbal, and written communication skills for effective consultation, negotiation, and report preparation.
6. Qualifications:
• Tertiary qualification in a relevant discipline.
• Highly desirable: IT project management experience, Project Management and Architecture Certification.
7. Technical skills:
• This role will require the person to have come from a hands on technical background and able to still demonstrate their skills and understanding to blend and manage the team.

Additional Information:

• Travel: Some travel to other work locations/sites may be required.

To Apply: Please submit your resume and cover letter outlining your qualifications and experience relevant to this role or contact Ronald Tran on 9236 7737 / ronald.tran@talentinternational.com

The Role

We are seeking a dedicated Trainer and Assessor for a permanent opportunity with a federal government client. As a Trainer and Assessor, you will play a key role in developing and executing training plans, delivering face-to-face training on a Fed Gov system, and providing on-site end user support. You will be responsible for preparing and customising learning activities, overseeing practical activities, and ensuring maximum learning benefit for the end users.

Responsibilities:

• Develop and execute training plans
• Deliver face-to-face training on the a Fed Gov system
• Provide on-site end user support
• Prepare and customise learning activities
• Oversee practical activities and work
• Ensure maximum learning benefit for end users

About You:

• Relevant training and assessment qualifications
• NV1 Clearance
• Experience in developing and executing training plans
• Ability to work effectively with diverse audiences
• Experience in providing on-site end user support

Apply now or email Ahmad at ahmad.jahfar@talentinternational.com

Permanent opportunity for a Level 2 Technical Specialist Support Bilingual speaking, English & Vietnamese to join a leading global mobile, IoT company that provides device management solutions. They are looking for an experienced level 2 Technical specialist on a full time basis. The candidate must be fluent in English and another language and Vietnamese with excellent customer service skills.

Responsibilities:

• Provide telephone and email-based pre-sales and post-sales technical support (Level 1 or 2) for software products
• Investigate issues reported by customers and communicate with internal product development teams to resolve product issues.
• Able to plan, prioritise and organise workload, consistently working within service standards and agreed objectives.
• Endeavour to respond to all customer requests in a timely manner while improving customer experience
• Create/assess Jira Tickets for Level 1 specialists and help them in triage process
• Coach and assist Level 1 agents to help them in their regular cases and manage their workload

Experience required:

• Degree or Diploma in Computer Networking, Information Technology, Computer Science or a related technical field.
• 4+ years of relevant experience Solid understanding of the OSI model and computer networking principles (Firewalls, Network Protocols, Subnetting) Previous knowledge with Windows 8.1, Windows Server 2008/2012 and other technologies (i.e., SQL / Virtual servers)
• Knowledge of mobile computing platforms (Android, iOS, Windows Mobile and Blackberry)
• Sound problem-solving abilities Strong team player (i.e., flexible, hard-working, fast-learner, self-motivated, results oriented)
• MDM/EMM knowledge

Apply today!
For more information contact Melissa at melissa.haddad@talentinternational.com

Talent International is searching for an experienced Change Analyst to join our State Government client based in Brisbane CBD on a contract until June 2025 starting in October 2024.

// Negotiable Daily Rate
// Contract till June 2024 + likely extensions
// Brisbane CBD location

The role:
The Change Analyst role will be responsible for providing a wide range of support services to facilitate effective and efficient planning and delivery of organisational change for adoption within a new facility.

Responsibilities

• Develop change management artefacts and tools to effectively support the Director Change Management to achieve on-time program outcomes.
• Collaborate with the project teams and change specialist to plan and deliver business process analysis, change impact analysis, and change activities to support the successful transition for staff to the new centre.
• Undertake impact and readiness assessments, and document key changes to processes and practices, in consultation with subject matter experts, utilising relevant change management tools and identify areas of resistance and develop mitigating activities.
• Undertake change related risk and issues identification, documentation and tracking and provide mitigation strategies and advice regarding implementation of plans.
• Provide advice to ensure the program’s projects and workstream’s change management approach and plans are practical and achievable, address all components, and can be executed to achieve commissioning and ongoing service delivery.
• Ensure client is prepared for a new operating model and process changes.
• Provide a bridge between the program, projects and the business users to ensure that activities are planned and completed, enabling all impacted stakeholders to implement the agreed changes and realise anticipated benefits.

Requirements

• Proven experience in the documentation, implementation and evaluation of business change on a program/project(s) within a large and complex public sector organisation.
• Proven experience on a program/project, developing organisational change management artefacts and tools in consultation with subject matter experts, including change impact assessment, change management approach and business readiness assessment.
• Proven stakeholder relationship management skills to support effective business change, including the ability to influence key stakeholders.
• Understanding of the elements of project management, including contemporary change management and business integration processes and strategies.
• Proven high level negotiation, consultation, facilitation and effective written and oral communication skills for use in a complex program/project environment.
• Proven ability to work independently, under broad direction and against established priorities, practices and methodologies to deliver quality outcomes.

How to Apply:
To find out more, please “Apply for this job” or contact Jackson Bruce via email at jackson.bruce@talentinternational.com.
For a list of all vacant positions, please see our website www.talentinternational.com

Our client has a global presence, and as a software company they provide the tools the big businesses want, and they need you to be a part of it.

Grow with the organisation, and provide a steady developer’s hand with clean coding. Build on your experience with Java and APIs in an agile environment. Develop and maintain a rules and compliance engine to specifications, with a constant stream of new features in the pipeline.

Where assigned, perform the feature lead role by managing end-to-end feature delivery, feature team communications, requirements clarifications and resolution and/or escalation of blockers and dependencies to ensure efficient delivery of the defined product feature to market within committed timeframes.

Work with the support of the team lead, backend team and fellow software engineers working on allocated feature(s) to interpret requirements, confirm specifications, and develop appropriate production-grade implementations that operate at scale for a global user base.

Interact with UX / UI designers, business analysts, architects, platform (DevOps) & security specialists and test analysts for the product to clarify requirements, understand scope changes that arise from time to time, and resolve bugs.

To apply for this role, you must have current valid working rights in Australia.

Business Analyst – Compliance / Legal
Full time Permanent Role
Adelaide based Position

Candidates with valid Australian Visa will be considered for this position, the client does not provide visa sponsorship.

One of our clients is looking for a Business Analyst who is a subject matter expert for compliance requirements.

Required:

• 2+ years’ experience working in a software product-based organisation / environment.
• Demonstrated ability to interpret compliance / legal requirements and translation into tasks to be consumed by development team.
• Participate in internal and client meetings to provide stewardship on compliance matters and their implementation on the internal platforms.
• Consolidate compliance requirements from multiple sources to make informed decisions and define implementation strategies.
• Experience working with the Atlassian product suite (i.e. JIRA, Confluence).

If you want to know more click “APPLY” or you can reach Shilpa Sharma at shilpa.sharma@talentinternational.com

Business Analyst – Clinical Systems
12 Months Fixed Term Position
Adelaide based role

Candidates with valid Australian Visa will be considered for this position, the client does not provide visa sponsorship.

One of our clients is looking for a Business Analyst to support the Clinical System future requirements and market assessment.

The Business Analyst will play a key role in understanding current workflows, identifying improvement areas, and ensuring the successful implementation of the clinical system.

Required:

• Collaborate with cross-functional teams
• Conduct gap analysis between the current and future clinical systems.
• Gather, document, and validate business and functional requirements.
• Analyze workflows, data structures, and reporting requirements.
• Act as a liaison between stakeholders and technical teams to ensure business needs are accurately translated into system specifications.
• Knowledge of payroll software systems is a plus.

If you want to know more, click “APPLY” or you can reach Ivan Aureus at ivan.aureus@talentinternational.com

This role is for a skilled Business Analyst with extensive experience working on Operational Risk, and recent experience working with CPS230.

This role is for a proactive leader, someone who can take responsiblity and work on projects to drive success.

In this position, the Senior Business Analyst will work across three streams, Operational Risk, Business Continuity and Risk to service providers.

Key responsibilities of this role include:

– Discovery and Delivery

– Workshop facilitation

– End to end leadership

– Stakeholder management

– Process design

– Continuous improvement

To be successful in this role, you must have experience with the following criteria:

– CPS230 experience as a Business Analyst

– Operational Risk experience within a large complex organisation

– Must be available to start immediately or within a 2 week notice period

– Exceptional stakeholder management skills and experience

– Financial Crime, AML or KYC experience

If you meet these requirements and are interested in new opportunities, please apply now.

Our Opportunity: Principal Engineer

Take the reins in designing, developing, and delivering winch products. Lead estimation for tenders, making sure they hit the technical requirements (or suggest cool alternatives where needed!). Work hand-in-hand with the Projects team to keep things moving, ensuring designs and drawings are delivered on time according to the Project or Tender Program. Your designs? They’ll be top-notch, meeting all the relevant standards and regulations, with the help of calculations and FEA analysis or software tools.

Stick to best design engineering practices to keep everything in line with company requirements. You’ll also be the brains behind operational parts, maintenance manuals, commissioning docs, and SOPs. Plus, you’ll lead and mentor your engineering squad to deliver the goods – on time, within budget, and with the right quality.

Teamwork is key, so you’ll work closely with the gang to prep training docs, with input from everyone (engineering team, workshop, clients, suppliers – you name it). Keep an eye on the short and long-term needs for the winch product group, identifying trends, issues, and ways to boost profits. And of course, you’ll be working towards those company goals like a pro.

You’ll also be the one coordinating and overseeing all the team’s activities, ensuring everyone’s on the same page and that the business strategy is clear. You’ll be a key technical resource for clients, helping out with design and sales support when needed. Plus, you’ll be in sync with the sales and tendering teams, submitting tenders and keeping the enquiries rolling in.

Responsibilities:

• Serve as the technical expert for client interactions, providing support for design and sales-related inquiries.
• Mentor and guide engineering teams to ensure projects are delivered on time, within budget, and meet quality standards.
• Evaluate short and long-term needs for the winch product line, identifying opportunities for improvement and growth.
• Collaborate with sales and tendering teams to prepare, submit, and negotiate tenders, while managing day-to-day client inquiries.
• Oversee the development and delivery of winch products, ensuring seamless execution of all project phases.
• Prepare estimates for tenders, ensuring compliance with technical requirements or proposing well-justified alternatives.
• Work closely with project teams to ensure timely completion of designs and drawings in accordance with project timelines.
• Develop training materials by collaborating with engineering teams, workshop staff, clients, and suppliers.
• Lead the creation of operational manuals, maintenance guides, commissioning documentation, and SOPs.
• Ensure all designs meet industry standards and regulations, using calculations and FEA analysis or software when necessary.
• Apply and uphold established engineering practices, ensuring all designs and documentation meet company standards.
• Manage and oversee team activities, ensuring clear communication that aligns with business objectives and strategy.
• Drive company programs, objectives, and targets, making sure they are achieved within management’s established guidelines.

The ideal candidate for this position would have:

• Engineering degree/diploma or related discipline
• 10 years’ experience in the engineering field of heavy industry
• 5 years’ experience as Lead or Principal Engineer is highly desirable
• Demonstrated experience in delivering engineering designs in a complex environment
• Experience in executing engineering design to meet customer and mandated standards
• Customer-focused outlook and key relationship development
• Enthusiastic and receptive in interaction with clients
• Experience in providing quality client focus both internally & externally

Please note, only candidates currently located in Australia with unrestricted working rights will be considered!

If you match the selection criteria and are interested in finding out more about the position, please click the “APPLY NOW” button below and attach your C.V (in word). For a list of all vacant positions, please see our website www.talentinternational.com

For further information please contact:

Kate Reynolds at kate.reynolds@Talentinternational.com or 0448 001 382

Regan Dalwood at regan.dalwood@talentinternational.com

Our Client

Our client is a federal department which leads Australia’s National Intelligence Community (NIC), which brings together ten agencies to protect and enhance Australia’s security, prosperity and sovereignty. A key component of this role is to ensure the NIC forms an agile, integrated and data-driven intelligence enterprise that can meet the challenges presented by Australia’s evolving strategic and security environment. Our leadership is focused on championing collaboration and collective action

The Role

As a Principal Cloud Operating Model Advisor, your primary purpose is to help lead and guide ONI and the NIC from a traditional IT operating model to a cloud-centric operating model. This role involves leveraging your expertise to assess current IT processes, design and implement cloud-centric operating models, and provide strategic recommendations to optimise efficiency, scalability, and agility in alignment with the organisation’s goals.

Key responsibilities will include

• Collaborate with organisational leadership and stakeholders to understand business objectives, challenges, and opportunities for cloud adoption.
• Assess the current IT operating model, identifying areas for improvement and alignment with cloud principles.
• Design and propose cloud-centric operating models tailored to the organisation’s goals and industry best practices.
• Provide strategic recommendations on technology and process optimisations to enhance cloud adoption.
• Work closely with project teams and cross-functional groups to implement cloud operating model changes.
• Conduct regular assessments and reviews to ensure ongoing alignment with cloud best practices.
• Analyse and report on the success and impact of cloud operating model transformations.

Skills and Experience

• In-depth knowledge of cloud technologies, operating models and best practices.
• Proven experience as a consultant, preferably in leading organisations through cloud operating model transformations.
• Leadership and communication skills for effective interaction with organisational leadership, teams and stakeholders.
• Analytical and problem-solving skills to assess and optimise IT processes for cloud environments.
• Collaboration skills to work with cross-functional teams and drive consensus on cloud operating model changes.
• Expertise in designing and implementing cloud-centric operating models aligned with organisational goals.
• Continuous learning mindset to stay updated on evolving cloud technologies, operating models and industry best practices.
• Understanding of security and compliance standards related to cloud operating models.
• Flexibility and adaptability to navigate and adjust to changing organisational requirements in cloud adoption.

It is a requirement of this position that the successful candidate must be an Australian Citizen with active/inactive TSPV Security Clearance

Applications

To apply for this opportunity, please click ‘APPLY.’ For further information, please contact Vamshi Krishna on 0470260909 or email Vamshi.Krishna@talentinternational.com.