Client

Our client is a well-established financial planning organisation operating within a regulated AFSL environment. With a strong focus on adviser support, compliance and service excellence, they deliver high-quality administration services across both Australian and offshore teams.

About the Role

As Customer Service Manager – Administration Services, you will lead and manage the function across Australia and the Philippines. This role combines workflow leadership, offshore team management, quality assurance, compliance oversight and advanced technical implementation across superannuation, investments and insurance.
Reporting directly to senior leadership, you will play a critical role in driving service standards, team performance and continuous improvement initiatives.

Key Responsibilities

• Lead and manage the Administration Services function across Australian and Philippines-based teams, ensuring strong workflow coordination and SLA performance
• Drive operational excellence through effective capacity planning, process optimisation and performance management
• Provide structured leadership, mentoring and oversight to offshore staff, ensuring alignment with Australian compliance and service standards
• Maintain advanced technical oversight across superannuation, investments, insurance and SMSF implementation, acting as escalation point for complex matters
• Oversee Xplan governance, documentation standards and quality assurance processes to ensure accuracy and best practice
• Ensure adherence to AFSL, ASIC and internal compliance requirements, proactively managing risk and escalations
• Build strong relationships with advisers, providers and internal stakeholders to deliver high-quality service outcomes

What’s in it for You?

• Leadership role within a structured, growth-focused environment
• Hybrid working model (4 days in office, 1 day work from home initially)
• Opportunity to influence process improvement and team development
• Exposure to both local and offshore team management
• Stable, regulated financial services environment

About You

• 5+ years’ experience within an Australian financial planning practice or dealer group
• Demonstrated leadership experience (offshore team exposure advantageous)
• Advanced knowledge of superannuation, investments, insurance and SMSF processes
• Advanced Xplan experience (essential)
• RG146 compliant; Diploma of Financial Planning preferred
• Strong operational, compliance and stakeholder management skills
• High attention to detail with strong cross-cultural communication capability
  If this sounds like the right next step in your leadership career, apply now or reach out for a confidential discussion.

Nicky Hargreaves

0466173695
nicky.hargreaves@talentinternational.com

Our client is seeking a Systems Engineer to join their team based in Melbourne. This role will be working closely as a peer with an existing Level 3 engineer, and you will ensure the reliability, security, and availability of both on-premises and cloud-based infrastructure for the client’s customers. Our client has a great culture and manager with a friendly team. This is a permanent full-time opportunity.

The role:

• Supporting the infrastructure in BAU operations through advanced technical support for on-premise and cloud environments.
• Be an escalation point as needed in resolving technical issues, collaborate and mentor other team members when required
• Lead the planning and execution of infrastructure changes
• Review new and existing system designs, recommending improvements or modifications to optimise performance and security.
• Adhering to key service delivery metrics of Response and Resolution time.
• Maintain the IT infrastructure (On premise and cloud) for high availability, security and reliability
• Maintaining and contributing towards the Knowledgebase
• Participate in on call support roster
• Maintaining effective communications with customers and vendors

To apply you will need the following skills and requirements to be considered:

• 5+ years’ experience in a similar role, in a large enterprise environment
• 2+ years working in a Level 3 System Engineering capacity.
• Experience maintaining complex and diverse infrastructure
• ITSM tool experience in a large enterprise
• ITIL process and functions, with particular focus on incident response.
• Experience in a customer focused environment, either internal or external customers.
• Technical Document Writing
• Microsoft Hyper-V clustering
• Cloudflare platform services including: WAF & Zero Trust
• Microsoft Cloud products and services including Azure IaaS/EntraID, Intune, Exchange Online, Teams & Sharepoint
• Certifications in ITIL, MCSE and MS Azure would be highly regarded.

To apply for this role, you will need to be available to work at the client site in Melbourne CBD 4 days pers week/ 1 day WFH and participate in on call support roster. For more information, please email liam.lasslett@talentinternational.com. Only shortlisted candidates will be contacted.

EL2 Senior DevOps Engineer – 12+12 Month Contract | Australian Citizens Only

Are you a hands-on AWS and DevOps expert ready to lead infrastructure and middleware solutions in a high-impact government program?

Why You’ll Love This Role

• Lead AWS infrastructure, CI/CD pipelines, and automation workflows

• Build and maintain custom middleware solutions

• Provide technical leadership to a skilled DevOps team

Essential Skills

• Strong Golang and AWS experience

• Terraform and IaC expertise

• Kubernetes administration & RBAC on AWS

• Willing to learn SAS DevOps on the job

Contract & Location

• 12-month contract + 12-month extension

• Hybrid work in NSW

• 37.5 hours per week

• Australian citizens only

How to Apply

✅ Apply now or send your resume to: priya.gabriel@talentinternational.com

We are seeking an experienced Application Support Analyst to provide Level 2 production support across high-volume, business-critical trading and post-trade systems operating in both on-premise and AWS environments.

This role is focused on application support within a modern microservices architecture, ensuring system stability, rapid incident resolution and continuous operational improvement. The successful candidate will have strong SQL troubleshooting capability, hands-on AWS experience, and a solid grounding in ITIL-based incident management within financial services or similarly high-availability environments.

Responsibilities

Production & Application Support

• Provide structured Level 2 support across trading, execution, clearing and settlement platforms.

• Investigate and resolve incidents related to performance degradation, data integrity, configuration issues and system behaviour.

• Conduct detailed root cause analysis (RCA) and contribute to preventative remediation plans.

• Support microservices-based applications running in Docker environments.

Cloud & Platform Support

• Support applications hosted in AWS, including EC2 and RDS environments.

• Monitor system health using CloudWatch, Grafana and Splunk, analysing logs, metrics and trends to proactively identify issues.

• Collaborate with Infrastructure/SRE teams on escalations involving underlying platform components.

Database & SQL Troubleshooting

• Perform advanced SQL investigation and troubleshooting across PostgreSQL and MS SQL Server.

• Analyse query performance, validate transactions and resolve production data issues.

• Review execution plans, indexing and database performance to support application stability.

Incident & Operational Management

• Manage incidents, problems and change activities in line with ITIL-based frameworks.

• Maintain accurate incident timelines, stakeholder communications and post-incident documentation.

• Contribute to CAB processes and support after-hours releases as required.

Continuous Improvement & Observability

• Enhance dashboards, alerting and monitoring frameworks using Grafana, CloudWatch and Splunk.

• Develop and maintain runbooks, knowledge articles and troubleshooting guides.

• Support ongoing AWS migration and operational maturity initiatives.

Requirements

• Strong experience supporting AWS environments (EC2, RDS, CloudWatch).

• Solid hands-on experience with PostgreSQL and MS SQL Server.

• Advanced SQL troubleshooting and performance tuning capability.

• Experience supporting microservices architecture.

• Working knowledge of Docker.

• Experience with monitoring tools such as Grafana, CloudWatch and Splunk.

• Strong understanding of ITIL-based incident, problem and change management.

• Experience working in high-availability, production-critical environments.

• Ability to manage competing priorities under pressure.

• Exposure to financial markets or trading systems.

• Experience with FIX or market data protocols.

• Familiarity with CI/CD pipelines or scripting (PowerShell, Bash, Python).

On-Call Participation

Participation in a rotating on-call roster (approximately one week per month), including overnight and occasional weekend coverage during approved change windows.

If you think you have the above skills and experiences, click the ‘Apply’ button or send your resume to alex.nguyen@talentinternational.com

Please Notes: Visa sponsorship is not available. Only shortlisted applicants will be contacted for this role.

• Initial 12 month Fixed Term Contract
• Government Agency – VPS5.1 Salary
• CBD Location with hybrid working from home

An exciting opportunity exists for an experienced Project Advisor – Integrity & Risk to support the development, implementation and ongoing enhancement of a comprehensive integrity framework within a complex regulatory environment.
This role is responsible for delivering multiple integrity-related initiatives, strengthening fraud and corruption control systems, and promoting transparency and adhoc process improvements.
This is a dynamic and influential position requiring strong governance expertise, analytical capability, and the ability to work collaboratively across all levels of an organisation.

Key Responsibilities

• Contribute to integrity projects, providing strategic and operational advice to senior stakeholders, and ensure compliance with AS 8001:2021 and broader public sector governance expectations.
• Lead the delivery and continuous improvement of the fraud and corruption control framework, ensuring effective prevention, detection and response mechanisms.
• Oversee integrity declaration processes, governance systems, procurement activities and contracts management.
• Prepare business cases, project plans and executive-level reports, including risk and issue analysis.
• Provide authoritative advice on codes, policies and governance instruments, particularly regarding conflicts of interest and gifts, benefits and hospitality.
• Triage and manage integrity-related enquiries with discretion, sensitivity and confidentiality

You will bring:

• A minimum of 5 years’ experience in program or project coordination, ideally within compliance, risk or governance environments.
• Demonstrated experience leading and delivering cross-organisational programs.
• Excellent written and verbal communication skills, with experience preparing executive reports and delivering presentations.
• Well-developed analytical and conceptual skills, with the ability to identify trends and implement effective solutions.
• The ability to manage competing priorities in a deadline-driven environment.

What’s in it for you:

• Initial 12 month Fixed Term Contract
• Government Agency
• CBD Location with hybrid working from home

Please apply today to secure an interview or for more information contact Xavier Cusack at xavier.cusack@talentinternational.com

This large government body is seeking an accomplished commercial leader to oversee strategic ICT contracts and vendor performance across a significant enterprise transformation program.

As the Manager, Contract and Vendor Performance you will be accountable for the end-to-end management of complex technology and services contracts, ensuring strong commercial outcomes, disciplined governance, and alignment with transformation priorities.

You will operate at a strategic level, partnering with executive stakeholders and major system integrators to drive performance, manage risk, and deliver sustained value for money.

Key Responsibilities

• Lead the management of high-value ICT contracts and strategic supplier relationships
• Drive vendor performance across SLAs, KPIs, financial controls, and risk frameworks
• Lead complex ICT sourcing activities and contract negotiations
• Strengthen contract management and category management capability
• Provide executive reporting on contract health, commercial risk, and supplier performance
• Foster a culture of proactive vendor governance and commercial discipline

About You

• Extensive senior experience managing ICT vendors within large-scale transformation programs
• Proven success working with System Integrators to deliver complex initiatives
• Strong expertise in ICT procurement, commercial negotiation, and contract lifecycle management
• Experience operating within government or highly regulated environments
• Demonstrated leadership capability and ability to influence at executive level
• Strong commercial acumen and performance-based vendor governance experience

This is a critical leadership opportunity to shape commercial strategy and vendor performance within a high-profile transformation agenda, delivering sustainable outcomes for the organisation and the community.

Apply now or email josh.dmonte@talentinternational.com for further information.

Talent International, a leading Australian recruitment firm, have been engaged by our long standing client, a leading Professional Services consultancy. We are seeking a Senior SQL Developer.

Role Title: Senior SQL Developer

Contract Length: Permanent

Location + WFH Flexibility: Parramatta (some light travel to Melbourne as required) + hybrid flexibility

Salary: $150,000-$160,000 + super

Role Details:

* You will lead the stabilisation and modernisation of a 20-year-old bespoke .NET Framework and SQL platform (Debtrak), with a clear roadmap toward migration to .NET Core.

* Take ownership of a legacy .NET Framework + SQL Server platform that underpins mission-critical operations.

* Assess, untangle and modernise embedded business logic within a highly regulated environment.

* Oversee workflows and nightly batch processes tied to contractual and regulatory obligations.

* Support third-party integrations and collaborate closely with Data, ICT, Security and Business Applications teams.

* Provide technical leadership and mentorship to a mid-level developer.

Required Skills and Experiences:

* Strong SQL Server backend development experience.

* Strong .NET Framework and C# backend development capability.

* Experience working within legacy, imperfect systems and modernising them.

* Background in regulated, mission-critical environments (payments, PCI/DSS, ASIC compliance, transactional systems).

* Ability to operate in fast-paced, high-accountability operational environments.

* Experience with DebtTrak or similar debt collection platforms (highly regarded).

Additional Details & Benefits:

* Senior, principal-level ownership role with genuine technical influence.

* Opportunity to lead modernisation of a business-critical platform.

* Highly collaborative environment with structured BA and Data team support.

* Exposure to enterprise clients with strict contractual and compliance standards.

* Hybrid working model with strong leadership backing.

To Apply:

If this sounds like your next opportunity or you would like to hear more, please ‘apply now’ and submit your resume

The Installation Technician, fully qualified Plumber is responsible for installing and servicing boiling and chilled water units across northern Perth. The role suits a hands on tradesperson with strong problem solving skills, excellent customer service abilities and the capability to work autonomously. You will represent a global leader in water solutions while ensuring high quality outcomes and reliable service delivery.

Key Responsibilities

• Install and service boiling and chilled water units for residential and commercial customers
• Troubleshoot faults and provide solutions to maintain unit performance
• Deliver excellent customer service and represent the company professionally
• Manage time and daily schedule efficiently across multiple service calls
• Maintain tools, equipment and company vehicle to required standards
• Collaborate with the broader technician team and contribute to a supportive culture

Required Qualifications

• Full trade qualifications as a plumber
• Current drivers licence
• Australian residency and eligibility for security clearance

Skills & Competencies

• Strong fault finding and problem solving skills
• Excellent customer service and communication skills
• Ability to manage workload and prioritise tasks
• Previous appliance, coffee machine or hot water industry experience beneficial
• Reliable, organised and professional

Compensation & Benefits (Optional)

• Fully serviced van and fuel card
• iPhone, iPad and uniform provided
• Training provided for 4-6 weeks
• Access to rewards platform, employee discounts and EAP
• Novated lease options
• Recognition and development programs

If you match the selection criteria and are interested in finding out more about the position, please forward your updated CV to Jane Saxby by clicking the “APPLY NOW” button. For a list of all vacant positions, please see our website www.talentinternational.com

For further enquires please call Jane Saxby on 0456 372 202

Solutions Architect

Permanent | Full-Time | Sydney CBD | Hybrid (2 Days On-site)
Higher Education Sector

This is not a layered enterprise with teams of architects and developers sitting underneath you.

This is a lean, high-impact environment where your architecture decisions matter, and where you will personally own end-to-end solution design across multiple domains.

We’re partnering with a Sydney CBD-based higher education organisation seeking a Solutions Architect to join a small, capable technology team delivering critical transformation initiatives across student, finance and enterprise platforms.

The Opportunity

You will take ownership of solution design from discovery through to delivery – operating across applications, infrastructure and data.

Key programs include:

• Uplift and re-architecture of Student Management Systems (SMS)

• Student portal modernisation in a complex integration landscape

• CRM and finance system enhancements

• Broader enterprise integration and platform improvements

You’ll work closely with business stakeholders, vendors and operational teams – translating requirements into scalable, implementable solutions.

What Makes This Role Different

• Small, lean team – no junior architects underneath you

• No large internal development function – solutions must be practical and executable

• High ownership and visibility

• Broad domain exposure (applications, infrastructure, data, integrations)

• Genuine opportunity to influence architecture frameworks and standards

This is a role for someone who enjoys wearing multiple hats and thrives in environments where adaptability and technical credibility are essential.

What You’ll Bring

• 5+ years’ experience as a Solutions Architect

• Strong hands-on engineering background (Senior Engineer level prior to architecture)

• Ability to clearly step through solutions you have personally designed and delivered

• Experience across integration, DevOps and enterprise platforms

• Strong documentation capability (HLDs, LLDs, options papers, decision artefacts)

• Proven ability to translate business requirements into technical design

• Experience applying structured architecture frameworks (TOGAF preferred)

• Confidence operating without large support structures

Why Join?

• Permanent, full-time stability

• Hybrid working (2 days on-site in Sydney CBD)

• High-impact architecture ownership

• Broad transformation exposure across critical enterprise systems

• A role where your technical depth truly matters

If you’re a pragmatic, adaptable Solutions Architect who wants real ownership – not just governance – we’d love to speak with you.

Senior Mobile QA Engineer
Global Consultancy Client
Sydney, Hybrid or Remote
Contract, 3 months with strong extension potential
$500 to $700 per day

Start date: 4 March 2026

A global consultancy is delivering a high profile digital transformation program for a leading Australian retail client and is looking for a Senior Mobile QA Engineer to join the team.

This is a high impact contract working on a next generation, agentic commerce platform across iOS and Android. You will play a key role in ensuring quality, stability and performance across mobile applications, working closely with engineering, product and DevOps teams.

What you’ll be doing

* Lead both manual and automated testing across iOS and Android mobile applications
* Design, build and maintain scalable automation frameworks using open source tools such as Appium, XCUITest, Espresso and Cucumber
* Develop and execute detailed test plans and test cases across UI and API layers
* Integrate automated testing into CI/CD pipelines and cloud environments including Akamai, Kubernetes and GCP
* Work closely with developers, product owners and DevOps to embed quality across the SDLC
* Investigate defects, troubleshoot issues and provide clear, actionable feedback
* Maintain high quality documentation for test cases, automation scripts and results
* Contribute to the continuous improvement of QA processes and tooling

What we’re looking for

* 10 plus years in functional and automation testing, with at least 3 years focused on mobile app testing
* Strong hands on experience with Appium, XCUITest, Espresso and Cucumber
* Solid understanding of object oriented programming, ideally with Java or similar
* Experience with unit testing frameworks such as JUnit and TestNG
* Proven experience in both UI automation and API automation, including tools such as Postman or SoapUI
* Experience integrating testing into CI/CD pipelines and working with cloud or service management tools such as Akamai, Kubernetes and GCP
* Strong analytical and problem solving skills
* Comfortable working in cross functional, agile teams
* ISTQB certification, desirable

Nice to have

* Experience delivering mobile solutions within retail or e commerce
* Exposure to agentic or AI driven commerce platforms

The set up

* 3 month initial contract with strong likelihood of extension
* Hybrid working arrangement
* Sydney based client
* Competitive day rate between $500 and $700 depending on experience

If you are a senior mobile QA specialist who enjoys building robust automation frameworks and working on large scale digital programs, this is a fantastic opportunity to step into a visible, business critical transformation.

My client, an established and nationally recognised professional education provider, is seeking an experienced and proactive Reception & Administration Support professional to join their team in a dynamic hybrid role.

This position combines front-of-house reception responsibilities with finance and operations administration support. You will be the first point of contact for students, clients and visitors, while also playing an important role in supporting financial processes and campus operations. This is a full-time, office-based role suited to someone who enjoys working with both people and systems in a fast-paced, professional environment.

Key Responsibilities

Front of House & Customer Support

• Welcome students, clients and visitors onsite and provide remote support where required

• Respond to phone and email enquiries in a professional and timely manner

• Maintain high campus presentation standards, including training room readiness and hospitality areas

• Coordinate onsite logistics to ensure smooth daily operations

Finance & Administration Support

• Manage invoicing, receipting and follow-up of outstanding accounts

• Contact customers to resolve payment queries and support debt collection processes

• Perform data entry, reconciliations and maintain accurate financial records

• Support month-end processes and assist with daily operational administration

• Liaise with internal teams and external stakeholders to resolve financial or operational queries efficiently

About You

You are organised, detail-oriented and take ownership of your work. You enjoy supporting both people and processes, and thrive in a structured, team-oriented environment.

• Minimum 12 months’ experience in an administration or coordination role

• Previous front-of-house or reception experience highly desirable

• Strong communication and organisational skills

• Proficient in Microsoft Office Suite

• Experience with Microsoft Dynamics is advantageous but not essential

• Professional presentation and customer-first mindset

What’s On Offer

• Competitive salary package

• Staff referral bonus

• Employee Assistance Program (EAP)

• Birthday leave and volunteering leave

• 2 days paid study leave per year

• Donation matching program

• Access to thousands of professional development courses

• Complimentary access to internal training programs

Apply now for immediate consideration.

Conversation Designer
Adelaide, SA Based Position
Full-time Permanent role
Must have valid Australian working rights – no visa sponsorship available

We’re partnering with a leading enterprise organisation to recruit a Conversation Designer to join a newly established Product Innovation Centre in Adelaide.

This is an exciting opportunity to shape AI-driven conversational experiences across chatbots, voicebots, and messaging platforms. You’ll work within an agile product squad to design, build, and optimise scalable, user-centred solutions that align customer needs with business objectives.

Key responsibilities:

• Define AI use cases through customer insights and data analysis
• Design conversational flows, NLU models, and LLM prompts
• Prototype and optimise chatbot and voice experiences
• Improve bot containment and support contact centre strategy
• Collaborate with product, design, and technical teams
• Present solutions and recommendations to senior stakeholders

About you:

• Experience in Conversation Design, VUI, UX, or related fields
• Understanding of NLP, NLU, and Generative AI (LLMs)
• Strong stakeholder engagement skills
• Comfortable working in Agile environments
• Portfolio showcasing conversational or AI-driven experiences

If you’re Adelaide-based (or open to relocating) and ready to shape the future of Conversational AI, let’s connect. You can reach Shilpa Sharma at 08 8228 1501