Workday Support Analyst
Our client is presently implementing Workday HCM and Recruitment modules. The project team urgently requires full-time additional support to assist with implementation and support. Phase 2 is currently in planning phase, this initial 6-week opportunity may result in further work throughout the year.
The position will involve
- Working with the end users and the Project Delivery team to assist with analysing, resolving, and managing ad-hoc queries and requests resulting from implementation
- Document issues within ticketing system and follow them through from identification to closure
- Analyse, design, configure and test application changes – configuration level support
- Assist with any UAT
- Assist with documentation required for updated SOP’s and training
Requirements
- 3-5+ years working in Workday implementations – specifically HCM with preference for Recruitment module – in Application Support or junior Techno-Functional Consultant positions
- Hands-on application support and or techno-functional consulting to configuration level
- Outstanding communication and customer-service skills and ability to engage and support key nationally distributed stakeholders
- Strong documentation skills
- Ability to commence immediately or 27th January for a full time 6-week initial engagement
- Ability to pass Nationally Coordinated Criminal History Check and employer grade Working with Children Check (re-imbursed) before commencement
- Full Australian work rights
- Ability to work in office in Inner-Melbourne 2-3 days per week or as required
Apply
Submit your resume ASAP, or alternatively, please email your CV in confidence to jarrodd.edwards@talentinternational.com
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