Client Service Officer x 6

  • Australia
  • Parramatta
  • Contract
  • Up to AU$43.28 per hour

Talent International is currently recruiting for a Client Service Officer x 6 to work for a NSW Government client based in Parramatta(on-site). This is a 3-month contract with a view to be extended. The role is paying $43.28 per hour + Super.

Hours – 7 hours per day, 35 hours per week

The primary purpose of the role
Works to support and provide oversight to privately appointed financial Managers (Private Managers) to understand their legal authority and obligations. The role provides information and advice to Private Managers regarding their role, financial decision making and the record keeping and reporting in relation to the finances being managed. This also includes the review of proposed decisions by a private manager, ensuring the decisions are made in the best interest of the person they support. The role independently manages a caseload and has a strong understanding of when to escalate a matter to the Senior Client Service Officer or the Principal Client Service Officer as appropriate.

Key accountabilities

  • Initiate contact with newly appointed Private Managers, providing information on the steps and support that will be provided to assist them in their role as financial managers for the represented person who is subject to a financial order.
  • Establish record-keeping on behalf of each privately managed customer, ensuring all information is obtained and stored securely.
  • Assist Private Managers in the development of an action plan for their customer to identify immediate, medium and long-term financial needs.
  • Maintain customer data bases and provide regular reports that inform trends, system issues and areas for improved services to Private Managers and customers.
  • Actively listen to the concerns and enquiries of Private Managers, customers and stakeholders and work to resolve issues across the different business streams.
  • Work closely with staff from the client’s divisions to achieve quality outcomes focused on customer need, that align to client’s Customer Excellence Principles.
  • Escalate complex matters and substantial complaints to the Senior Client Service Officer or Principal Client Service Officer, as required.
  • Exemplify high performance through role modelling the client’s values and behaviours. Exemplify high performance through role modelling the client’s Customer Excellence Principles, values and behaviours.

Essential requirements

  • Willingness to be a part of a rotating phone roster shared on an equitable basis covering morning and afternoon shifts (between the hours of 9.00 am to 5.00 pm, Monday to Friday).
  • Willingness to have phone calls and team email accounts monitored for quality assurance and training purposes, and to participate in one-to-one review sessions for calls and emails.
  • Understanding of the client’s key services and customer base, including experience working and/or supporting people with disability, vulnerable or older people.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 02 8240 9596 / uvez.ahmed@talentinternational.com for a confidential discussion.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Policy Officers x 2 (APS6 and EL1 equivalent level)

  • Australia
  • Australian Capital Territory
  • Contract
  • AU$75 - AU$110 per hour + Negotiable

2 x Policy Officers (APS6 & EL1 equivalent) | Canberra | 12-Month Labour hire Contract

About the Client
Our client is a leading government agency dedicated to protecting Australia and its citizens from security threats. Known for its innovative and inclusive culture, the organisation values diversity and fosters a supportive environment where employees can thrive.

About the Role
As a Policy Officer, you will play a key role in designing and implementing a modern policy framework to support critical national security functions. Collaborating with senior executives and stakeholders, you will contribute to the development of key legislation, such as the ASIO Amendment Act 2023, and policies like the Protective Security Policy Framework (PSPF).

Key Responsibilities

  • Conduct detailed research and analysis to identify and address policy issues.
  • Develop evidence-based policy recommendations and solutions.
  • Engage with stakeholders, including technical experts and community representatives.
  • Draft and finalise policy documents within legislative frameworks.
  • Monitor and evaluate policy performance to ensure alignment with objectives.
  • Provide briefings and submissions on policy matters to senior executives.
  • Coordinate consultation processes across all phases of the policy lifecycle.
  • Support the implementation of policy instruments and solutions.

Skills and Experience

  • Strong understanding of national security policy and legislative frameworks.
  • Proven experience in policy development and implementation.
  • Ability to conduct detailed research and analysis to inform policy decisions.
  • Excellent stakeholder engagement and collaboration skills.
  • Strong written and verbal communication skills, including drafting policy documents.

Qualifications

  • Relevant tertiary qualifications in public policy, law, or a related field.

Eligibility/Other Requirements

  • Work Rights: Only Australian citizens can be considered for this role.
  • Pre-employment Checks: May include reference checks, National Police Check, Worker Screening Checks, and Working with Children Check as required.
  • Security Clearance: Must hold and maintain a TS-PV or TS-PA security clearance.

How to Apply
To apply for this opportunity, please submit your application to Connie at Talent International by clicking the “APPLY NOW” button. Your application should include:

  • A current CV (no more than 3 pages)
  • A statement of capability (no more than 500 words)
  • Your work rights status, full name, current address, CSID

This is your chance to contribute to Australia’s national security in a meaningful way. Apply now!

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Senior Integration Analyst

  • Australia
  • Melbourne
  • Contract
  • AU$115 - AU$135 per hour

Our client is a federal government organisation with offices throughout Australia. Due to growth, they are seeking a Senior Integration Analyst to join their team in Richmond

  • 12-month initial contract plus 12-month extension
  • Hybrid with 3 days per week onsite
  • Federal government role – Australian citizenship required

The role:
We are seeking a highly skilled and energetic Senior Integration Analyst to join the Technology Services Division (TSD). You will provide integration analysis, specification, design, and agile collaboration skills to enable the development and implementation of solutions which improve the client through a better Participant experience and a more effective Scheme.

Key duties and responsibilities

  • Maintain subject matter expertise across legacy systems and processes, as well as those being created by the client and TSD.
  • Draft business analyst artefacts and documents that may include Epics and User Stories, User Interface requirements risk analysis, scope modelling, and sequence diagrams for review by senior staff.
  • Undertake quality management tasks such as peer and quality reviews of specifications and design documents and participate in project reviews, ensuring designed solutions meet business requirements.
  • Undertake some basic project management activities including status tracking, risk and issue management.
  • Provide support on stakeholder management, assisting the team to engage with stakeholders to understand cross-business functions, being the conduit between the systems delivery team and business units.
  • Examine and organise requirements to discover and record dependencies, relationships and identify logical process and implementation sequences.
  • Identify potential issues or risks, track problems, suggest alternatives and escalate as appropriate.
  • Facilitate & run requirements gathering workshops with Business BA and UX/UI team where applicable.
  • Create ‘as is’ and ‘to be’ business process diagrams and models.
  • Provide input into UX/UI designs.
  • Create and write/co-write the Epics and User Stories with the business and independently, inclusive of validation/acceptance criteria.
  • Liaise with UX/UI team for relevant UX/UI inputs to your projects.
  • Review and improve Epics and User Stories with both Business and ICT Stakeholders.

To apply you will need the following skills and experience:
Essential criteria

  1. 5 to 6 years experience working as a Business Analyst delivering enterprise solutions via technology providers in complex programs and projects working UX/UI teams.
  2. Demonstrated experience and skills in requirements elicitation and definition and developing business analyst artefacts and documents using Agile methodologies e.g. Epics and User Stories, Scrum or Kanban boards, User Interface requirements risk analysis, scope modelling, and sequence diagrams.
  3. Demonstrated experience facilitating workshops with senior and multidisciplinary stakeholders.
  4. Demonstrated systems delivery experience working in multi-disciplinary teams in Agile and similar methods to co-ordinate and assure systems delivery outcomes.
  5. Demonstrated experience undertaking quality management activities such as peer and quality reviews of specifications and design documents and participation in solution reviews, ensuring designed solutions meet business requirements.

Desirable criteria

  1. Comfortable with new ways of thinking about accessibility and enthusiasm about accessible design & development will be highly regarded.

APPLY:
Submit your resume or contact Shelley at shelley.harrison@talentinternational.com for further information. Shortlisted will be contacted and applicants will be required to provide an overview of your experience addressing each criterion up to 3000 characters.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Payroll Project Manager

  • Australia
  • Melbourne
  • Contract
  • AU$900 - AU$950 per day

Project Manager – Payroll Implementation (12-Month Contract)
Location: Flexible / Hybrid
Contract: 12 Months

We’re on the lookout for an experienced Project Manager to lead a major Payroll system implementation with integration to a cloud-based HRIS (Oracle HCM). This is a high-impact role in a large transformation program.

What you’ll be doing:

  • Leading the end-to-end implementation of a new Payroll system, integrated with a cloud-based HR platform.

  • Managing project timelines, risks (RAID), and ensuring smooth delivery with strong governance practices.

  • Working closely with both internal teams and external partners to align technical work with business goals.

  • Running planning sessions, managing dependencies, and keeping things moving without the need for micromanagement.

  • Acting as the key point of contact for stakeholders across HR, IT, and payroll functions.

What you’ll bring:

  • Solid experience in Payroll system implementation – not just integrating HR systems into payroll, but actually implementing payroll platforms.

  • Experience with Oracle Cloud HCM or similar HRIS platforms.

  • Excellent project planning and governance skills.

  • Strong stakeholder engagement and communication abilities.

  • A proactive, self-driven attitude – someone who can take ownership and deliver.

  • A collaborative mindset – you’re a team player who can lead, listen, and work well with others.

Nice to have:

  • Familiarity with other cloud-based HR systems like Workday or ADP.

  • Previous experience in large HR or payroll transformations.

Apply now or contact Luther Borgas at luther.borgas@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Payroll Testing Analyst

  • Australia
  • New South Wales
  • Contract
  • Up to AU$675 per day

Talent International is currently recruiting for a Payroll Testing Analyst to work for a NSW Government client based in Bathurst, NSW. The position is a contract till 30th June with a view to be extended and paying $675/day + Super.

8 hours per day / 32 hours per week (Monday to Thursday)

Flexible on start time – coming to office 2 days per week – Mondays and Tuesdays

Key Responsibilities

  • Execute and document payroll testing scenarios, including time interpretation, penalties, allowances, and overtime
  • Validate compliance with relevant NSW public sector award conditions
  • Liaise with UKG and SAP stakeholders to clarify integration and mapping requirements
  • Identify, log, and follow up on testing defects and variances
  • Support the project lead in delivering against tight timelines and quality requirements

Experience Required

  • Proven experience in payroll testing, ideally across SAP and/or UKG
  • Strong understanding of Australian payroll legislation and NSW government award conditions
  • Experience in public sector or government environments (preferred)
  • Self-starter with strong initiative and communication skills
  • Ability to document and troubleshoot testing scenarios independently

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed at uvez.ahmed@talentinternational.com for a confidential discussion.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Investigator

  • Australia
  • Perth
  • Contract
  • Negotiable

About the Role
An exciting opportunity exists for experienced and licensed Workplace Investigators to take on contract assignments supporting a growing case load of workplace misconduct investigations across Perth and regional WA. This role is ideal for self-motivated professionals who thrive in managing end-to-end cases independently and with discretion.

Key Responsibilities

  • Conduct thorough investigations into workplace misconduct matters

  • Interview complainants, respondents, and witnesses both virtually and in person

  • Analyse information to form clear, substantiated allegations

  • Produce professional, high-quality investigation reports

  • Manage diverse cases across multiple client contracts

About You
You are a licensed investigator in Western Australia, experienced in conducting sensitive and complex workplace investigations. Your strong analytical thinking and excellent written communication enable you to frame allegations effectively and document your findings with precision. Flexibility to travel within WA is essential.

Essential Requirements

  • WA Investigator Licence (under the Security and Related Activities (Control) Act 1996)

  • At least 5 years of relevant workplace investigation experience

  • Advanced analytical, interviewing, and reporting skills

  • Availability to travel regionally when required

Desirable Skills

  • Background in regulatory or law enforcement investigations

  • Experience in technical or physical surveillance

Why Join

  • Engage in meaningful and impactful investigations

  • Enjoy the autonomy of contract-based, flexible work

  • Collaborate with a professional agency respected in the WA sector

Match the selection criteria? Click the “APPLY” button now!

Alternatively, for a confidential conversation, contact Andrew Mackin Brown at 08 6212 5524 // andrew.mackinbrown@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Senior Paraplanner

  • Australia
  • Sydney
  • Contract
  • AU$500 - AU$550 per day

Talent International are currently recruiting for an experienced Senior Paraplanner to work for a well-regarded Superannuation firm in Sydney. This position will be a 2-3 month initial contract with the view to extend. This is a part time position (3-4 days per week). This is a fantastic opportunity to join a collaborative team and work on a variety of advice strategies within a leading financial services organisation. The position is paying between $500-550 per day plus superannuation. This is a fantastic opportunity to join a collaborative team and work on a variety of advice strategies within a leading financial services organisation.

Key Responsibilities:

  • Providing support to 16 Financial Advisors
  • Prepare professional and compliant Statements of Advice (SOAs) in collaboration with financial advisers.
  • Conduct research and strategy development across a wide range of financial planning scenarios.
  • Support financial modelling and analysis using industry tools.
  • Ensure advice documents meet all compliance and legislative requirements.
  • Consistently meet quality and productivity targets within agreed timeframes.

Essential Requirements:

  • 3+ years’ experience in paraplanning, with exposure to a broad range of advice strategies (superannuation, retirement, investments, insurance, etc.).
  • Previous Superannuation industry experience
  • Proficient in Xplan, particularly WealthSolver and Xtools.
  • A self-starter who thrives working independently and can quickly adapt to new environments and hit the ground running
  • Strong attention to detail with excellent written and verbal communication skills.
  • Previous contracting experience or work across multiple licensees will be highly regarded.
  • Education / Qualifications in Financial Planning would be ideal

Why Join?

  • Flexible, part-time contract suited to experienced professionals.
  • Attractive daily rate and central Sydney location.
  • Supportive team environment with opportunity to work autonomously.
  • Immediate start – make an impact right away.

If you’re an experienced Paraplanner looking for your next short-term opportunity, apply now or contact Jessica Abboud on 02 8240 9516 for a confidential discussion.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Accounts Payable Clerk

  • Australia
  • Sydney
  • Contract
  • AU$35 - AU$37 per hour

Talent International, a leading Australian recruitment firm, has been engaged by our long-standing client, a leading Manufacturing Organisation. We are seeking an Accounts Payable Clerk for an initial 6-month contract with strong potential for extension and conversion to permanent employment.

Role Title: Accounts Payable Clerk

Contract Length: Initial 6-month contract (highly likely to convert permanent)

Location + WFH Flexibility: Chipping Norton, NSW | Onsite role

Hourly Pay: $37/hour + Super

Start Date: ASAP

Role Details:

  • Process invoices and ensure accurate and timely vendor payments
  • Liaise with external suppliers and internal departments to ensure prompt issue resolution
  • Match delivery dockets to invoices and forward for appropriate authorisation
  • Code invoices correctly to departments and GL accounts, with accurate data entry into SAP
  • Prepare and complete weekly/monthly payment runs, and process ad hoc/foreign currency payments
  • Provide invoice copies to staff as required
  • Reconcile supplier statements, investigate discrepancies, and arrange missing documentation
  • Create and maintain vendor details in SAP, including supplier credit applications
  • Participate in stocktaking and reporting activities as required

Required Skills and Experience:

  • 2-3 years’ experience in a similar Accounts Payable role
  • Accurate data entry and strong attention to detail
  • Experience using SAP (R3); CRM knowledge an advantage
  • Knowledge of Tax Invoice requirements, GST application, accounting periods, and AP principles
  • Ability to interpret Chart of Accounts and raise correcting General Journals
  • Familiarity with Esker or other automated AP systems (advantageous)
  • Strong written and verbal communication skills
  • Organised and able to work in a fast-paced environment

Additional Details & Benefits:

  • Join a supportive and collaborative finance team
  • Opportunity to convert to permanent employment after the contract
  • Work with a well-known Manufacturer with a great culture

To Apply:

If this sounds like your next opportunity or you would like to hear more, please ‘apply now’ and submit your resume!

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Multiple Network Engineers

  • Australia
  • Melbourne
  • Contract
  • AU$55.24 - AU$60.26 per hour

The Opportunity
Our client is a community focused Federal Government Agency. They have multiple positions available at both APS5 and APS6 levels for Network Engineers to join the team.

APS6 level will be a team leadership role (2-3 staff).
APS5 = $55.24 hourly + Super
APS6 = $60.26 hourly + Super

18-month initial contracts with the view for extension, based in either Richmond with flexible hybrid working.

Responsibilities:

Contributing towards the design, build, deployment, and support of ICT network solutions. Developing and managing WAN/LAN infrastructure for an enterprise using certified methods supported by recognised network accreditations.
Managing security protocols across physical, wireless and cloud networks as described in the Network Security Expert Certification Program.
Resolving end user and application issues related to network infrastructure using accredited infrastructure management certification methods.
Supporting change management activities.
Contributing towards network testing, patching and quality control.
Serving as a networking technology Subject Matter Expert (SME) by referencing knowledge available in globally recognised networking accreditations.

Key skills required:

  • Minimum 3 years’ experience as a network administrator/engineer or equivalent
  • Experience managing ICT infrastructure at an enterprise level
  • Experience and competency following ITIL process
  • Familiar with cloud-based network environments such as AWS and Azure.
  • Contributing towards the design, build, deployment, and support of ICT network solutions.
  • Will manage the day-to-day tasks of a small team of network administrators.
  • Developing and managing WAN/LAN infrastructure for an enterprise using certified methods supported by recognised network accreditations.
  • Managing security protocols across physical, wireless and cloud networks as described in the Network Security Expert Certification Program.
  • Resolving end user and application issues related to network infrastructure using accredited infrastructure management certification methods.
  • Contributing towards network testing, patching and quality control.
  • Serving as a networking technology Subject Matter Expert (SME) by referencing knowledge available in globally recognised networking accreditations.

APPLY
Due to client requirements you will need to provide evidence of Australian Citizenship if successful.

Submit your resume, or for further information please contact liam.lasslett@talentinternational.com for more information!

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Multiple Network Engineers

  • Australia
  • Greater Geelong
  • Contract
  • AU$55.24 - AU$60.26 per hour

The Opportunity
Our client is a community focused Federal Government Agency. They have multiple positions available at both APS5 and APS6 levels for Network Engineers to join the team.

APS6 level will be a team leadership role (2-3 staff).
APS5 = $55.24 hourly + Super
APS6 = $60.26 hourly + Super

18-month initial contracts with the view for extension, based in Geelong with flexible hybrid working.

Responsibilities:

  • Contributing towards the design, build, deployment, and support of ICT network solutions. Developing and managing WAN/LAN infrastructure for an enterprise using certified methods supported by recognised network accreditations.
  • Managing security protocols across physical, wireless and cloud networks as described in the Network Security Expert Certification Program.
  • Resolving end user and application issues related to network infrastructure using accredited infrastructure management certification methods.
  • Supporting change management activities.
  • Contributing towards network testing, patching and quality control.
  • Serving as a networking technology Subject Matter Expert (SME) by referencing knowledge available in globally recognised networking accreditations.

Key skills required:

  • Minimum 3 years’ experience as a network administrator/engineer or equivalent
  • Experience managing ICT infrastructure at an enterprise level
  • Experience and competency following ITIL process
  • Familiar with cloud-based network environments such as AWS and Azure.
  • Contributing towards the design, build, deployment, and support of ICT network solutions.
  • Will manage the day-to-day tasks of a small team of network administrators.
  • Developing and managing WAN/LAN infrastructure for an enterprise using certified methods supported by recognised network accreditations.
  • Managing security protocols across physical, wireless and cloud networks as described in the Network Security Expert Certification Program.
  • Resolving end user and application issues related to network infrastructure using accredited infrastructure management certification methods.
  • Contributing towards network testing, patching and quality control.
  • Serving as a networking technology Subject Matter Expert (SME) by referencing knowledge available in globally recognised networking accreditations.

APPLY
Due to client requirements you will need to provide evidence of Australian Citizenship if successful.

Submit your resume, or for further information please contact Samuel.beckett@talentinternational.com for more information!

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Product Owner

  • Australia
  • Brisbane
  • Contract
  • AU$800 - AU$1000 per day

Talent International, a leading Australian recruitment firm, has been engaged by our long-standing client, a major name in the entertainment and hospitality industry. We are seeking an experienced Product Owner to join a significant transformation program focused on the delivery and optimisation of integrated technology platforms.

Role Title: Product Owner – Platform Delivery & Operations

Contract Length: Initial 6-month contract (with strong potential to extend or transition to perm)

Location + WFH Flexibility: Brisbane CBD + Hybrid working

Daily Pay: $800-$1000 per day

Project: Platform ownership and optimisation across high-visibility operational systems

Client Industry: Leading entertainment destination

Role Details:

  • Drive the ongoing delivery, support, and optimisation of key digital platforms
  • Own the full product lifecycle including operational support and maintenance
  • Collaborate with cross-functional teams and vendors to define and execute the product roadmap
  • Prioritise and manage the product backlog, sprint planning and release execution
  • Translate business needs into actionable technical requirements for delivery teams
  • Use data and customer insight to guide backlog priorities and improve user experience
  • Ensure alignment between product vision, architecture, and business strategy

Required Skills and Experience:

  • 5+ years’ experience in a Product Owner or similar role (e.g. BA, PM) in tech-enabled service environments
  • Demonstrated experience working with vendor-supported products and integrated systems
  • Strong background in stakeholder engagement, agile delivery, and continuous improvement
  • Ability to manage live platform operations alongside new feature delivery
  • Experience using data and research to inform product decisions
  • Experience with Jira and Confluence
  • Experience with Gaming would be highly beneficial

Additional Details & Benefits:

  • High-profile role within a nationally recognised brand
  • Work across a range of integrated technology products and services
  • Potential for permanency in a long-term transformation environment
  • $12 staff parking

To Apply:

If this sounds like your next opportunity or you’d like to hear more, please ‘apply now’ and submit your resume!

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Salesforce Administrator

  • Australia
  • Melbourne
  • Contract
  • AU$100.00 - AU$101 per hour

Our client is a federal government organisation with offices throughout Australia. Due to growth, they are seeking a Salesforce Administrator to join their team in Richmond or Geelong.

  • 12-month initial contract plus 12-month extension
  • Hybrid with 3 days per week onsite
  • Federal government role – Australian citizenship required

The role:
We are undertaking a major program of work involving multiple projects spanning several current industry-leading technologies, including Salesforce as a core component. The Technology Services Division seeks an experienced Salesforce Administrator to join our dynamic fast-paced team. The position reports to Environment Manager EL1 of Scheme Platforms Environment & Release.

Key duties and responsibilities

  • Develop and maintain Salesforce environment plans.
  • Execute hands-on critical and complex Salesforce administration tasks to support releases, CI/CD and new projects and environment changes.
  • Ensure standards and support processes are continually reviewed and improved.
  • Seek out automation opportunities for improved management of the Salesforce landscape.
  • Troubleshoot Salesforce issues and work with internal teams and vendor partners to resolve them.
  • Develop environment and code management plans to support Release plans to deploy projects and BAU fixes into Production.
  • Manage support tickets with Salesforce & maintain platform security.
  • Ensure documentation on processes, policies, and configuration is developed and maintained.
  • Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users.
  • Assign work activities, mentor and provide support to the environments team.
  • Provide support for Salesforce projects and work with team members including Developers, Testers, Project Managers, Cyber Security, Architects and Business Analysts.

To apply you will need the following skills and experience:
Essential criteria
1. Certified Salesforce Administrator with a minimum of 2 years’ experience within Salesforce eco-system.
2. Salesforce product knowledge, and a strong understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules).
3. Experience in Data Loader, Service Cloud and other salesforce tools.
4. Experience of working with cross-functional teams and vendor partners for troubleshooting and incident resolution.
5. Excellent analytical, problem-solving skills, with attention to detail and quality.
6. Strong documentation and technical skills.
Desirable criteria
1. ITIL Foundation Certification and experience.
2. Experience with tools such as Jira and Confluence.
3. Strong understanding of Scrum/Agile methodologies.
4. Comfortable with new ways of thinking about accessibility and enthusiasm about accessible design & development will be highly regarded.

APPLY:
Submit your resume or contact Shelley at shelley.harrison@talentinternational.com or call on 0418 572 482 for further information. Shortlisted will be contacted and applicants will be required to provide an overview of your experience addressing each criterion up to 3000 characters.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.