ServiceNow Architect

• Location: Sydney
• Rate: $785/day
• Eligibility: Baseline security clearance

This role will see you leading the architecture and design of ServiceNow solutions across enterprise environments. You will provide strategic direction on platform capabilities, integrations, and best practices while supporting delivery teams.

You will be part of a global consulting organisation driving service transformation programs across large enterprise clients. The environment is focused on platform optimisation, governance, and scalable digital service delivery.

Key Responsibilities

• Define and design ServiceNow architecture aligned to business and enterprise standards
• Lead solution design across ITSM and related ServiceNow modules
• Provide guidance on configuration, customisation, and integrations
• Establish platform standards, governance, and best practices
• Review and approve technical designs and development outputs
• Support platform roadmap and continuous improvement initiatives

Required Skills & Experience

• 5+ years’ experience with ServiceNow, including architecture-level exposure
• Strong knowledge of ServiceNow platform, data model, and core capabilities
• Experience designing solutions across ITSM modules
• Experience integrating ServiceNow with enterprise and cloud systems
• Understanding of security, access controls, and role-based permissions
• Relevant ServiceNow certifications and strong stakeholder management skills

This is an opportunity to play a key role in shaping ServiceNow strategy and delivery within complex enterprise transformation programs.

Please note: Only Australian citizens with Baseline security clearance will be considered.

Integration Developer

• Location: Sydney (Hybrid)
• Rate: Up to $740/day
• Eligibility: Baseline security clearance

This role focuses on designing and delivering integration solutions across enterprise systems using APIs, middleware, and messaging technologies. You will work across synchronous and asynchronous patterns to ensure reliable and scalable data exchange.

You will join a global consulting environment delivering large-scale transformation programs across enterprise clients. The organisation is known for modern integration practices, cloud adoption, and engineering excellence.

Key Responsibilities

• Design, develop, and maintain system integrations across applications and platforms
• Build and support APIs, middleware, and messaging-based solutions
• Implement synchronous and asynchronous integration patterns
• Ensure integrations meet performance, security, and reliability standards
• Monitor, troubleshoot, and resolve integration issues
• Support testing and deployment across environments

Required Skills & Experience

• 5+ years’ experience in integration or middleware-focused roles
• Strong experience designing and developing APIs and integration services
• Experience with integration platforms (Azure Integration Services, MuleSoft, Boomi, etc.)
• Solid understanding of messaging patterns and event-driven architectures
• Experience with REST, SOAP, and message-based integrations
• Familiarity with cloud platforms, CI/CD, and strong problem-solving skills

This is a great opportunity to work on complex integration programs within a high-performing consulting environment using modern tools and practices.

Please note: Only Australian citizens with Baseline security clearance will be considered.

Service Desk Officer – Day Shift

No Sponsorships available, must have unrestricted Australian working rights

We are seeking a customer-focused Service Desk Officer to join a busy IT support environment, providing Level 1-2 support across a range of users and systems. This role is ideal for someone who enjoys problem solving, delivering great service, and working in a structured, team-oriented setting.

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Key Responsibilities

• Provide Level 1-2 IT support, managing incidents and service requests via phone and email
• Deliver high-quality customer service, ensuring a positive user experience
• Troubleshoot and resolve issues across desktop applications and standard software
• Log, track and update all incidents and requests within a ticketing system
• Take ownership of tickets through to resolution, including escalation where required
• Keep users informed on progress and expected resolution timeframes
• Perform user administration and general support tasks accurately and efficiently
• Work closely with internal IT teams and external vendors to resolve issues
• Ensure all activities meet agreed SLAs, KPIs and service standards
• Maintain accurate documentation and contribute to knowledge base articles

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About You

• Previous experience in a Service Desk or IT support role (Level 1-2)
• Strong customer service skills with clear communication (written and verbal)
• Ability to troubleshoot and problem solve in a fast-paced environment
• Experience using ticketing/call management systems
• Good time management skills with the ability to prioritise tasks
• A team player who collaborates well with others
• High attention to detail and ability to maintain accurate records
• Understanding of confidentiality and handling sensitive information

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What’s on Offer

• Opportunity to grow your IT career in a supportive team environment
• Exposure to a broad range of technologies and systems
• Ongoing learning and development opportunities
• Stable role within a structured service environment
• Working hours between 7am and 7pm
• 2 -3 weeks training onsite

If you are interested, reach out to Ella at ella.stone@talentinternational.com

E2E Architect

• Location: Sydney (Hybrid)
• Rate: $820/day
• Eligibility: Baseline security clearance

This role focuses on designing end-to-end solution architectures that align with business and technical requirements. You will define system integrations, data flows, and standards while supporting delivery across complex enterprise programs.

You will join a global consulting environment delivering large-scale transformation initiatives across enterprise clients. The organisation is known for driving innovation across cloud, integration, and modern architecture practices.

Key Responsibilities

• Design end-to-end solution architectures aligned to business and technical requirements
• Define system components, integrations, and data flows across platforms
• Collaborate with stakeholders and delivery teams to ensure alignment
• Ensure solutions meet security, performance, and regulatory standards
• Produce and maintain architecture artefacts and documentation
• Support delivery teams across build, test, and deployment phases

Required Skills & Experience

• 5+ years’ experience in E2E or senior solution architecture roles
• Strong experience designing integrated application and system architectures
• Solid understanding of cloud platforms and integration technologies
• Experience working in Agile or hybrid delivery environments
• Strong stakeholder engagement and communication skills
• Excellent analytical and problem-solving capabilities

This is a strong opportunity to shape enterprise-wide solutions within complex transformation programs in a high-performing consulting environment.

Please note: Only Australian citizens with Baseline security clearance will be considered for this role.

.NET Developer

• Location: Sydney (Hybrid)
• Rate: $740/day
• Eligibility: Baseline security clearance

This role is focused on building scalable, enterprise-grade backend systems using .NET and Azure. You will work across microservices architecture, API development, and cloud-native solutions while contributing to technical design and delivery.

You will be joining a global consulting environment delivering large-scale digital transformation projects across enterprise clients. The organisation operates at the forefront of cloud and technology innovation, with a strong emphasis on engineering excellence and modern development practices.

Key Responsibilities

• Design, develop, and maintain applications using .NET / .NET Core
• Build and support scalable microservices architectures and RESTful APIs
• Work with Azure services (App Services, Functions, SQL, Storage, Service Bus)
• Implement backend logic and optimise data access across SQL/NoSQL databases
• Apply security best practices including authentication, authorisation, and data protection
• Collaborate with DevOps on CI/CD pipelines and cloud deployments

Required Skills & Experience

• 5+ years’ experience with C# and .NET / .NET Core
• Strong Azure cloud and cloud-native development experience
• Proven experience with microservices architecture and API integration
• Solid understanding of backend systems, databases (SQL/NoSQL), and data modelling
• Knowledge of security concepts (OAuth, JWT, encryption, secure APIs)
• Familiarity with CI/CD, Git, and DevOps practices with strong problem-solving skills

This is a strong opportunity to contribute to enterprise-scale projects in a high-performing, technology-driven consulting environment.

Please note: If you are not an Australian citizen with Baseline security clearance, you will not be considered for this role.

We are looking for a Customer Engineer (IT Technician, hardware engineer, IT engineer) to join our enterprise client.

This position is responsible for providing installation, maintenance and repairs on hardware equipment within an assigned territory/region to assure continuity of customer operations and high levels of customer satisfaction.

Location: based in Greymouth and West Coast region – you will require to travel to different sites not limited to Hokitika, Greymouth, Westport, Reefton and surrounding areas.

You must have a reliable car, own insurance and a full clean drivers license.

Contract length: 3 months initially, may extend but not guaranteed

Hours: minimum of 20 hours per week between the hours of Monday – Friday 8am-5pm – could be opportunity for further hours.

Required skills:

• Hardware maintenance experience is essential (think fixing PCs or machinery)
• Technology Savvy
• Good communication skills

If you’re interested please apply now! Please note we can only consider candidates based in NZ with current valid work rights for this position.

UX, UI OR Service Designer
📍 Sydney
🗓 3 days per week | Contract through to Jan 2027
💰 Up to $600-785 Maxpd inc Super
🔐 Baseline Security Clearance required – applications without this will not be considered

An exciting opportunity to join a large-scale digital program with one of our clients, working across both interface and service design to deliver meaningful, user-centred outcomes.

This role suits someone who can move between detailed UI design and broader service design thinking, balancing visuals with end-to-end experience design.

Please note

• You must hold a current Baseline Security Clearance
• You must have full Australian work rights
• Applications that do not meet these requirements will not be considered

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What you’ll be doing

• Designing intuitive, user-centred digital experiences across products and services
• Translating user needs and business requirements into wireframes, prototypes, and high-fidelity designs
• Mapping end-to-end journeys, current/future states, and service blueprints
• Running or supporting user research, usability testing, and validation activities
• Facilitating workshops, co-design sessions, and stakeholder engagements
• Collaborating with product managers, BAs, developers, and delivery teams
• Creating and maintaining design systems, UI components, and service artefacts
• Ensuring accessibility, usability, and responsive design standards are met
• Identifying pain points, risks, and opportunities across services and experiences
• Iterating designs based on insights, feedback, and data

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What you’ll bring

• Strong portfolio demonstrating user-centred design across UI, UX, or service design
• Experience with tools like Figma, Sketch, Adobe XD
• Solid understanding of user research and usability testing methods
• Experience with journey mapping, service blueprints, or end-to-end service design
• Experience working in Agile or multidisciplinary teams
• Strong communication, storytelling, and stakeholder engagement skills
• Ability to simplify complex problems into clear, intuitive designs
• Understanding of accessibility and inclusive design principles

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Nice to have

• Experience working in government or regulated environments
• Confidence facilitating workshops and leading design activities

• Initial 3 – 6 Month Contract | Potential Of Extension
• Footscray Location | Hybrid Working Arrangement
• Essential Services & Regulated Environment

The Role: The Head of Credit & Collections will be responsible for the end-to-end Credit and Collections strategy and operations within a large, regulated essential services organisation. Leading a team of 30+, you will own the full credit function – from customer hardship and care programs through to collections strategy and operational performance.

The Responsibilities:

• Develop and lead the end-to-end collections strategy and operational framework, ensuring delivery against key financial targets including aged debt (>90 days) and write-offs across a revenue base.
• Lead the credit function and community care team – designing compliant, customer-centred processes that balance revenue recovery with hardship support and customer experience outcomes.
• Drive operational performance across the team, managing KPIs, reporting cadences, business continuity planning, and continuous improvement initiatives that deliver tangible financial and operational benefits.
• Champion change readiness across projects and system enhancements, ensuring the team is embedded in project delivery, SME involvement is established, and new practices are adopted effectively.
• Provide exceptional people leadership to a multi-disciplinary team of 30+, building a high-performance culture through clear development plans, coaching, recognition, and alignment to organisational values.

Skills & Experience Required:

• A minimum of 8 years experience leading credit and collections management, with a deep understanding of the customer debt cycle, cost-effective collections approaches, and the ability to design and improve credit-related business processes.
• Proven experience leading customer service or contact centre operations in a complex commercial or regulated environment, with a track record of driving customer experience outcomes alongside financial performance.
• Demonstrated change management capability, including rolling out organisational transformation programs with people at the centre and embedding new ways of working across large teams.
• Strong people leadership experience managing multi-disciplinary teams, with the ability to inspire commitment, demonstrate empathy, and create high-performing team cultures.
• Tertiary qualification in Business, Finance, Accounting or equivalent; experience in a regulated or public sector environment, or exposure to ombudsman processes, is highly regarded.

What’s in it for you:

• Initial 3 – 6 Month Contract | Potential Of Extension
• Footscray Location | Hybrid Working Arrangement
• Essential Services & Regulated Environment

Apply today and Peter Li will be in touch to discuss this opportunity further.

Finance Business Partner
initial 6-month contract, with strong potential for extension
Adelaide Based Role

Candidates with valid Australian visa will be considered for the role, no visa sponsorship available.

We’re looking for an experienced Finance Business Partner for an initial 6-month contract, with strong potential for extension. This is a high-impact business partnering role supporting key stakeholders across a diverse portfolio. You’ll play a critical role in driving financial insights, improving performance, and supporting strategic decision-making.

Key Responsibilities

• Deliver monthly financial reporting and insights
• Partner with stakeholders to support decision-making and financial outcomes
• Support budget setting, monitoring, and year-end processes
• Drive system adoption and provide support/training
• Analyse financial performance and identify improvement opportunities
• Contribute to financial projects and process enhancements

If you’re a commercially minded finance professional who thrives in a partnering environment, we’d love to hear from you.

📩 Apply now or reach out for a confidential discussion. You can reach Shilpa Sharma at 08 8228 1501.

This is your opportunity to drive high-impact initiatives that transform how a leading global university uses data, automation and AI to deliver better outcomes.

As a Senior Project Manager you will manage a diverse pipeline of Data & AI initiatives, ranging from AI-enabled business transformation to data platform and digital innovation projects. These initiatives are critical to improving operational efficiency, enhancing decision-making, and enabling scalable, future-ready capabilities across the organisation.

Key activities

• Lead end-to-end delivery of complex Data & AI projects-from discovery through to implementation and business adoption
• Partner with business leaders, technical teams and vendors to deliver impactful solutions
• Drive governance, financial management, risk mitigation and reporting across multiple initiatives
• Manage cross-project dependencies and ensure alignment to strategic priorities
• Lead and mentor Project Managers within the Data & AI stream
• Champion delivery excellence across Agile, Waterfall and hybrid methodologies
• Embed sustainable operating models and support transition to BAU

Skills and experience

• Proven experience delivering complex, enterprise-scale technology projects
• Strong understanding of data ecosystems, AI capabilities and digital transformation
• Exceptional stakeholder engagement and influencing skills
• Demonstrated ability to manage budgets, vendors, risks and competing priorities
• Experience leading teams and driving outcomes in matrixed, fast-paced environments
• A proactive, solutions-focused mindset with the ability to navigate ambiguity

If you’re ready to lead complex Data & AI projects and drive real transformation, we want to hear from you.

Apply now or email josh.dmonte@talentinternational.com for further information.

• Initial 3 – 6 Month Contract | Portential For Extensions
• Footscray Location | Hybrid Working Arrangement
• Regulated Utilities Environment | Enforceable Undertaking

The Role: The Program Director will be accountable for the end-to-end delivery of a complex regulatory compliance program within a large, essential services organisation. Leading a multidisciplinary team, you will own the program strategy, establish robust governance frameworks, drive disciplined reporting and risk management, and ensure all commitments are embedded into business-as-usual operations – strengthening the organisation’s regulatory credibility and customer trust.

Key Responsibilties:

• Own and lead the overall program delivery strategy – ensuring all commitments are clearly defined, governed, tracked, and achieved.
• Establish and maintain robust governance frameworks, including decision rights, escalation pathways, assurance mechanisms, and proactive risk management.
• Lead strategic engagement with regulators and senior leadership, maintaining transparent, proactive, and credible relationships.
• Ensure timely, accurate, and high-quality reporting on program progress, risks, and outcomes – developing dashboards and frameworks that provide genuine assurance and decision support.
• Provide exceptional people leadership, driving team performance, a culture of accountability, and continuous improvement aligned to program commitments and organisational values.

Skills & Experience Required:

• Proven experience leading complex, high-risk programs or portfolios in regulated environments, with a deep understanding of governance, compliance, and assurance frameworks.
• Extensive experience preparing and presenting Board and executive-level reporting and briefings, with the ability to engage, influence, and negotiate at the highest levels.
• Strong people leadership experience (5+ years) leading senior leaders and/or multidisciplinary teams.
• Relevant tertiary qualification in Business, Law, Governance, Communications, or a related discipline.
• Experience with Enforceable Undertakings or formal regulatory undertakings, ideally within utilities, water, energy, or public sector environments (desirable).

What’s in it for you:

• Initial 3 – 6 Month Contract | Portential For Extensions
• Footscray Location | Hybrid Working Arrangement
• Regulated Utilities Environment | Enforceable Undertaking

Apply today and Jimmy Nguyen will reach out to discuss further details about this exciting opportunity.

Senior Business Analyst (Salesforce / CRM) – Contract Opportunity

We are seeking an experienced Senior Business Analyst to join a high-profile, product-led digital transformation program, with a strong focus on Salesforce/CRM delivery.

This is an initial contract through to end of June (EOFY), with two potential 12-month extensions, offering long-term engagement on a complex and meaningful program of work.

About the Role

You will be embedded within a self-contained, cross-functional delivery team, taking ownership of problem definition, stakeholder engagement, and end-to-end solution delivery.

This role is centred on working closely with business stakeholders and product teams to implement and enhance Salesforce solutions, ensuring outcomes are practical, valuable, and aligned to business needs.

Key Responsibilities

• Lead workshops and stakeholder engagement to define and shape business problems
• Translate business needs into clear, structured requirements, including user stories and acceptance criteria
• Conduct process and systems analysis, supporting solution design across Salesforce and integrated platforms
• Work closely with product managers, designers, and engineers in an Agile, product-based environment
• Support backlog management, prioritisation, and iterative delivery
• Contribute to testing, UAT, and solution validation to ensure quality outcomes
• Drive end-to-end delivery ownership, from discovery through to implementation and adoption

About You

• Proven experience as a Senior Business Analyst on Salesforce implementations or enhancements
• Strong business acumen, with the ability to understand processes and translate them into actionable requirements
• Confident facilitating workshops and stakeholder discussions, with clear and concise communication
• Experience working in Agile, product-led environments, including backlog and user story management
• Comfortable working within a self-contained team, taking accountability for outcomes
• Ability to bridge the gap between business and technical teams effectively

Why Apply?

• Long-term contract potential (initial + 2 x 12-month extensions)
• Work on a large-scale, complex transformation program
• Be part of a high-performing, product-focused delivery team
• Opportunity to make a real impact on business outcomes, not just technology delivery