• Hybrid working arrangement with flexible remote options considered
  
• Initial 12-month contract with potential extensions
  
• Baseline security clearance required

Position Overview
An opportunity is available for an experienced Accessibility Practitioner (Digital Accessibility Specialist) to support the delivery and sustainment of accessible digital services within a large and complex government environment. This role will work closely with multidisciplinary delivery teams to ensure digital platforms, applications, and content meet accessibility standards and provide inclusive user experiences for all Australians. The successful candidate will contribute to accessibility reviews, compliance assessments, and continuous improvement initiatives across enterprise systems in an agile delivery environment.

Key Duties

• Conduct accessibility reviews of wireframes, prototypes, developed interfaces, and existing digital systems
• Perform WCAG compliance audits across websites, mobile applications, digital documents, and emails
• Use assistive technologies including screen readers, speech recognition software, and accessibility tools to assess usability and compliance
• Identify opportunities for accessibility improvements across delivery and sustainment teams
• Participate in agile ceremonies, planning sessions, and estimation activities
• Collaborate with designers, developers, analysts, product owners, and business stakeholders to advocate for accessibility best practices
• Create and manage accessibility-related work items within Azure DevOps
• Support accessibility requirements throughout system development and sustainment lifecycles
• Contribute to the delivery of high-quality, inclusive digital solutions aligned with government accessibility standards

Skills and Experience Required

• Demonstrated experience working as an Accessibility Practitioner or Digital Accessibility Specialist within medium to large enterprise environments
• Strong understanding of WCAG standards and accessibility compliance methodologies
• Experience performing accessibility audits and assessments across a range of digital platforms and content types
• Practical experience using assistive technologies and accessibility testing tools
• Ability to work effectively within agile delivery environments and multidisciplinary teams
• Strong stakeholder engagement and communication skills
• Experience collaborating with UI/UX Designers, Service Designers, Developers, Business Analysts, Product Owners, and SCRUM teams
• Passion for digital inclusion and accessibility advocacy
• Ability to identify, document, and manage accessibility requirements and remediation activities
• Experience using Azure DevOps or similar work management platforms
• Ability to obtain and maintain a Baseline Security Clearance

Application Process
If you would like to apply, please contact Jaela on 0480 806 146 or email Jaela.smith@talentinternational.com

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

• 12-month initial contract with 2 possible 12-month extension options
  
• Hybrid working arrangements considered
  
• Baseline security clearance required

Position Overview
We are seeking experienced Lead Service Designers to join a large-scale government program focused on improving the way services are delivered to the community and internal stakeholders. This is an opportunity to work on meaningful projects that directly impact people’s everyday experiences, helping shape services that are simpler, more accessible, and genuinely user-focused.
Working within collaborative multidisciplinary teams, you will lead end-to-end service design activities, bringing together research, customer insights, business needs, and delivery outcomes. You will play a key role in guiding teams through discovery, design, testing, and implementation, while helping ensure services are practical, effective, and aligned with user expectations.
This role will suit someone who enjoys solving complex problems, working closely with stakeholders, and driving better outcomes through human-centred design.

Key Duties

• Lead end-to-end service design activities across a range of digital and customer-facing services
• Work closely with users, stakeholders, researchers, and delivery teams to design practical service solutions
• Facilitate workshops, discovery sessions, and collaborative design activities
• Develop service blueprints, journey maps, and other design artefacts to support delivery outcomes
• Conduct and support user research and usability testing activities
• Translate customer and business needs into clear service improvements and actionable outcomes
• Collaborate with project and delivery teams to support implementation of service designs
• Identify opportunities to improve existing services and leverage current platforms and capabilities
• Help define measures of success and support continuous service improvement initiatives
• Build strong working relationships with a broad range of stakeholders, including senior leaders

Skills and Experience Required

• Proven experience working as a Service Designer within large and complex environments
• Strong understanding of human-centred design principles and service design methodologies
• Experience working within agile multidisciplinary teams
• Ability to lead service design engagements from discovery through to delivery
• Strong stakeholder engagement and communication skills, with the ability to influence and collaborate effectively
• Experience developing service blueprints, customer journey maps, and related design artefacts
• Demonstrated ability to balance user needs, business requirements, and project constraints
• Experience facilitating workshops, research activities, and collaborative sessions
• Previous government experience will be highly regarded
• Experience working with the Commonwealth Digital Service Standard is desirable
• Ability to obtain a Baseline Security Clearance

Application Process
If you would like to apply, please contact Jaela on 0480 806 146 or email Jaela.smith@talentinternational.com

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

Overview and Context

This opportunity sits within the Customer Experience Office of a major Australian bank, where the Strategic Design and Customer Journeys team operates as an enterprise-wide function. Reporting into the Chief Experience Office and closely aligned to the NPS function, the team leads upfront discovery and definition work on priority initiatives, using deep customer and stakeholder research to shape clear, evidence-based recommendations that influence executive decisions and drive measurable experience outcomes.

The Role and What You Will Be Doing

This is a senior strategic and service designer contract role focused on Consumer priorities, working alongside a Principal Designer within a high performing enterprise practice.

You will contribute across two major streams of work: a priority end to end journey program focused on improving service experiences and lifting NPS across digital and physical channels, and segment and value proposition research that will shape the next two to three years of initiative planning.

Using a double diamond approach, your focus will be on discovery, exploration and validation before initiatives transition into delivery teams.

Key responsibilities include:

• Leading and facilitating customer research sessions with confidence and rigour
• Interviewing internal stakeholders across operations, frontline, risk, legal, product and technology
• Connecting experience insights to NPS, operational metrics and commercial outcomes, synthesising qualitative and quantitative insights into clear themes and opportunity areas
• Developing concise, high impact presentation packs and artefacts for senior stakeholders and presenting findings in executive forums and influencing strategic direction
• Working closely with Principal Designers and senior sponsors across the enterprise

The Ideal Candidate

This is not a step-up role. They are seeking an experienced Senior who can operate confidently at enterprise level.

• Five or more years experience in human centred design, service design or strategic design is a MUST, especially within an enterprise setting
• Strong end to end customer research capability including designing, facilitating, recording and synthesising
• Experience interviewing complex stakeholder groups within large organisations
• Ability to link qualitative insight to measurable outcomes such as NPS, efficiency, cost or revenue
• Data informed mindset and ability to articulate both customer and business value
• Comfortable engaging with senior stakeholders including General Manager level sponsors

Who This Role Would Be Great For

• A senior service designer from consulting who wants to influence enterprise level decisions (all the way up to CEO)
• A strategic designer who prefers upstream problem definition over delivery execution
• Someone who thrives in ambiguity and enjoys shaping the right problems to solve
• A designer who wants to connect customer experience to measurable commercial impact

Overview:

Join a fantastic technology team in the midst of some very exciting technology change!

As a key contributor to our clients growing pipeline of projects, you will collaborate to design and implement robust solutions. We’re looking for a tech-savvy innovator who not only brings technical expertise but also a sense of humour to the table.

This position offers the unique chance to work on cutting-edge technologies within a boutique financial services environment.

Required Skills:

• Proficient in API design and management
• Experience with integrations involving complex systems
• Hands-on skills in React Native for mobile app development and Angular for web app development
• Ability to navigate ambiguity and operate effectively without established frameworks

Nice to Have Skills:

• Familiarity with cloud-based solutions and microservices architecture
• Experience in working with Agile methodologies
• Strong understanding of software development lifecycle best practices

Preferred Education and Experience:

• 5+ years of relevant experience in solutions architecture or a similar role
• Strong focus on modern platforms & digital solutions.
• Proven experience with platform integration (Azure ideally)

Other Requirements:

• Ability to collaborate effectively with technical and non-technical team members
• Excellent communication skills, both verbal and written
• Flexibility to adapt to changing project requirements and priorities

You will be part of something special, in a team that’s highly collaborative and supportive. If this sounds like you, please apply to JP Browne for a confidential chat.

UI Designer – Contract (May to January – Likely Extension)

We’re partnering with one of our clients to find a UI Designer for an initial contract running from May through to January. This role sits within a collaborative digital team focused on delivering intuitive, user-centred experiences across a range of products and services.

Daily rate: $500 to $660 per day

Please note: baseline AGSVA security clearance is essential for this roleand applicants without AGSVA clearance will not be considered.

Key responsibilities

• design intuitive, user-centred interfaces across digital platforms
• turn user needs and business requirements into wireframes, prototypes, and high-fidelity designs
• support user research, usability testing, and validation activities
• work closely with product managers, business analysts, developers, and service designers
• contribute to and maintain design systems, style guides, and reusable components
• ensure designs meet accessibility, usability, and responsive design standards
• provide clear design specifications and support to development teams
• iterate and refine designs based on feedback, insights, and data
• contribute to improving UX/UI practices across the team

Required skills and experience

• strong portfolio showcasing user-centred design and problem solving
• proficiency with tools such as Figma, Sketch, or Adobe XD
• hands-on experience with usability testing and research methods
• solid understanding of accessibility and responsive design principles
• experience working in Agile or cross-functional delivery teams
• strong communication and collaboration skills, able to clearly articulate design decisions
• ability to simplify complex requirements into intuitive design solutions
• must hold a current baseline AGSVA security clearance – Please highlight on your resume is you hold any level of AGSVA security clearance

We’re working with an organization in the Health Care industry that improves health outcomes for patients and lower cost of care for payers.

This client is looking for a candidate with extensive experience in designing iOS and Android platforms, as well as building and contributing to comprehensive design systems. It is focused more on User Research than Visual Design.

It is a contract position until the end of the year with an ASAP start date. It will suit candidates with a focus on Mobile Design but also with experience collaborating with stakeholders and customers for user feedback.

Responsibilities:

• Design and Prototyping
• Utilize Figma to create wireframes
• User Research
• Design Systems
• Mobile Designs

If you are interested, please Apply Now or reach out to Jason from Talent on jason.pho@talentinternational.com

Our Series A Fintech client is looking to hire a Product Designer to lead vision and design for their growing organization.

Their mission is to empower their customers to make better financial decisions, and are building a suite of products to ensure greater access to unbiased, expert financial advice. This role is a fully remote opportunity. This growing organization also received a $25M A Round, and recognize design as being a crucial discipline in ensuring their success moving forward!

Strong compensation and culture are on offer, and the successful candidate will work closely with both their Founder & VP Product.

Apply now for immediate consideration.

A 3 month contract Product Design opportunity for a startup healthtech client.

This is role with blend of UX, Strategy & mentoring responsibility, and the successful candidate will ideally bring experience of working within the healhtech sector.

The expectation is for this role to convert to full-time in due course.
Apply now for immediate consideration!