Infrastructure and Platforms Lead
- Infrastructure and Platforms Lead
- 12 months fixed term role
- Adelaide Based Position
The Infrastructure & Platforms Lead combines hands-on technical expertise with team leadership to design, build and maintain the core platforms that support software products. The role focuses on ensuring reliable, secure and scalable cloud and on-premises infrastructure while leading engineers, driving platform strategy, and collaborating with engineering, architecture and security teams to deliver high-performing production environments.
Experience:
- Minimum of 4 years experience in a similar role.
- Previous people leadership experience
- Proven expertise in IT technologies, including but not limited to Windows Server, VMware, SQL Server, and IaaS-based cloud services.
- Experience with Infrastructure-as-Code (IaC) tools and exposure to DevOps methodologies (desirable).
- Experience with scripting and automation.
- Strong customer service orientation with a commitment to delivering high-quality support.
- Excellent analytical and problem-solving skills, with the ability to diagnose and resolve complex technical issues.
- High-level communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.
- Enjoy improving systems, strengthening processes, and creating structure
Responsibilities:
- Act as an escalation point for complex technical issues
- Lead by example demonstrating strong organisation, structure, and attention to detail.
- Collaborate with internal and external stakeholders to ensure seamless integration and operation across environments.
- Monitor infrastructure performance, health and availability across network, compute, storage and platform services, investigating and resolving operational issues.
- Monitor infrastructure capacity and utilisation, identifying trends and implementing proactive capacity planning to ensure performance, scalability and availability.
- Implement and managing network security measures, including access control, authentication, encryption and intrusion detection/prevention.
- Develop organisational capabilities, processes and procedures for automation and continuous integration of build, packaging, testing, security and deployment.
- Ensure compatibility and integration between different infrastructure components.
- Ensure infrastructure and platform services meet defined reliability, availability and performance objectives.
- Contribute to the evolution of the organisation’s infrastructure and platform architecture to support scalability, security and operational efficiency.
- Lead the Infrastructure and Platforms Team, allocating responsibilities as appropriate.
- Significantly contribute to the growth of a professional, collaborative customer-focused culture aligned to values.
- Champion teamwork, reuse and knowledge sharing across the organisation.
- Coaching and mentoring of staff particularly, relating to Infrastructure and Platforms function.
- Manage team performance ensuring clear expectations are set and appropriate performance and development plans are agreed and actioned.
Apply now or reach out to Aparna at 08 8228 1560 for a chat.