APS6 Senior Application Support Analyst

  • Australia
  • Melbourne
  • Permanent
  • Negotiable

Our client is a Federal Government agency seeking an experienced APS6 Senior Application Support Analyst to provide technical and functional support across critical enterprise applications, including SAP and Salesforce. This role will focus on investigating and resolving complex application incidents, managing escalations and supporting software testing and release activities.

  • 12 month contract + 12 month extension, rates negotiable at APS6 level
  • Richmond or Geelong location, hybrid minimum 3 days per week in office
  • Requires Salesforce and/or SAP experience. Gov experience and security clearance ideal

The role
Working within an established application support team, the Senior Application Support Analyst will be responsible for investigating, prioritising and resolving application incidents and service requests across key business systems.
The role requires strong technical troubleshooting, an understanding of business processes and ITIL practices, and the ability to work closely with internal stakeholders, technical teams and external vendors to resolve issues and maintain business continuity.

Key responsibilities

  • Investigate, triage and resolve Level 1 and Level 2 application incidents and service requests across SAP and Salesforce platforms.
  • Troubleshoot complex application issues, identifying root causes and distinguishing between technical system faults and business process issues.
  • Manage escalations and coordinate with technical teams, business stakeholders and external vendors to resolve priority incidents.
  • Apply ITIL best practices and utilise IT Service Management (ITSM) tools to manage incidents and service requests.
  • Perform data analysis and reporting using Microsoft Excel to identify trends, recurring issues and opportunities for improvement.
  • Support system testing activities, including SIT, UAT and business verification testing (BVT).
  • Assist with software release cycles, including issue replication, validation and post-release support.
  • Provide technical guidance and mentoring to team members to improve application support practices and service delivery.

About you

  • Minimum 5 years’ experience in ICT application support, ideally within a complex enterprise or Government environment.
  • Demonstrated experience supporting SAP and/or Salesforce applications.
  • Strong understanding of ITIL methodology and hands-on experience using ITSM tools for incident and service request management.
  • Proven ability to investigate and troubleshoot complex application and business system issues.
  • Strong stakeholder management skills, with experience working across business teams, technical specialists and external vendors.
  • Experience supporting application testing, system upgrades and software release activities.
  • Strong Microsoft Excel skills, including data analysis, reporting and identifying trends, will be highly regarded.
  • Excellent verbal and written communication skills, with the ability to explain technical issues to non-technical stakeholders.
  • An understanding of accessibility principles and inclusive digital service delivery will be advantageous.

Please note that due to our client being a federal government agency, only candidates with Australian citizenship can be considered for this role.

Apply
Submit your resume ASAP. For more information please reach out to Jarrodd – Jarrodd.Edwards@Talentinternational.com

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

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DevOps Engineer - Machine Learning Platforms

  • Australia
  • Melbourne
  • Contract
  • Negotiable

Our client is a Federal Government agency seeking an experienced APS6 Machine Learning DevOps Engineer to support the development and delivery of cloud-based AI, machine learning and data science solutions. This is a hands-on engineering role with a strong focus on AWS infrastructure, DevOps, automation and MLOps, supporting innovative AI products from proof of concept through to production.

  • 12 month contract + 12 month extension, rates negotiable at APS6 level
  • Federal Government opportunity, requires NV1 Security Clearance
  • Strong AWS, DevOps and AI platform focus

The role
Working within a multidisciplinary AI and Data Science team, the Machine Learning Engineer will be responsible for designing, deploying and maintaining secure, scalable cloud infrastructure and engineering platforms. The role combines hands-on AWS cloud engineering, Infrastructure as Code, CI/CD and containerisation with the opportunity to support emerging AI technologies, including generative AI, MLOps, LLMOps and retrieval-augmented generation (RAG) solutions.

Key responsibilities

  • Design, build and maintain AWS cloud infrastructure supporting AI, machine learning and data science workloads.
  • Develop and manage Infrastructure as Code using Terraform
  • Build and maintain CI/CD pipelines to automate application builds, testing, security scanning and deployments.
  • Deploy and support containerised applications using Docker, Kubernetes and Amazon EKS.
  • Implement monitoring, logging, alerting and observability solutions to improve platform reliability and performance.
  • Troubleshoot complex cloud infrastructure, application deployment and operational issues.
  • Support the deployment and operational management of AI/ML models, APIs, generative AI applications and data products.
  • Implement cloud security controls, IAM, secrets management and secure deployment practices.
  • Collaborate with Data Scientists, AI Engineers and Software Engineers to transition solutions from proof of concept through to production.

About you

  • Strong commercial AWS experience designing, deploying and supporting cloud infrastructure
  • AWS technical skills including Bedrock, S3, Lambda, SQS, SNS
  • Demonstrated experience building and maintaining CI/CD pipelines and automated deployment processes
  • Hands-on experience with Infrastructure as Code, particularly Terraform
  • Strong containerisation and orchestration skills using Docker, Kubernetes, EKS
  • Exposure to AI/ML platforms, MLOps, LLMOps, Amazon Bedrock or generative AI/RAG solutions will be highly regarded
  • Experience implementing cloud monitoring, logging and observability solutions
  • Proven troubleshooting skills across cloud infrastructure, deployments and application environments
  • Understanding of cloud security, IAM, networking and platform governance
  • Strong communication skills and the ability to work collaboratively within multidisciplinary technical teams.

Please note that role will require an NV1 Security Clearance, so only candidates with Australian citizenship and an NV1 clearance or at least a Baseline clearance can be considered for this role.

Apply
Submit your resume ASAP. For more information please reach out to Jarrodd – Jarrodd.Edwards@Talentinternational.com

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

IT System Administrator

  • Australia
  • South Australia
  • Permanent
  • Negotiable

Talent International has been engaged by Country SA PHN to recruit an experienced IT System Administrator to join its Information Systems team.

About Country SA PHN

Country SA PHN is a not-for-profit organisation committed to improving access to quality healthcare across rural and regional South Australia.

Working with healthcare providers, communities and government, the organisation identifies healthcare needs, commissions essential services and evaluates outcomes to ensure effective investment in regional healthcare.

About the Role

The Systems Administrator provides hands-on technical administration and operational support for Country SA PHN’s core information systems, infrastructure, applications and technology platforms in compliance with organizational policies and CSAPHNs Information Security Management System. The position is responsible for maintaining the availability, security, performance and recoverability of information systems that support commissioning, contract management, performance monitoring, reporting and broader organisational operations. Working under the direction of the Manager – Information Systems, the Systems Administrator manages day-to-day system operations, responds to incidents, implements approved technical changes and maintains the controls and documentation required for secure and reliable operation.

Key Responsibilities:

  • Administer and maintain servers, operating systems, networks, applications, cloud services, integrations and related technology platforms
  • Manage system configurations, identity and access, certificates, scheduled services and other technical dependencies in accordance with approved requirements
  • Assess system performance, reliability, security and support requirements to identify opportunities for improvement
  • Develop and recommend practical system improvements that enhance maintainability, reliability, security, automation, cost-effectiveness and user experience
  • Monitor system availability, performance, capacity, backups and security alerts, and resolve incidents and recurring operational issues
  • Provide technical escalation support, coordinate vendor assistance when required and communicate outages and restoration activities
  • Provide second-level technical support to Information Systems Support Officer(s), including resolving escalated incidents and providing technical guidance

About You

  • Minimum 5 years of experience in the similar role
  • Demonstrated experience administering servers, operating systems, networks, applications and cloud platforms in a business environment
  • Experience with Microsoft 365, Microsoft identity services and Microsoft server or cloud technologies
  • Sound knowledge of networking, backup and recovery, monitoring, patching, system hardening and least-privilege access
  • Demonstrated ability to diagnose and resolve complex incidents and implement approved technical changes
  • Understanding of cyber security, privacy and confidentiality requirements
  • Ability to maintain clear technical documentation and work effectively within incident, change and risk management processes
  • Strong organisational, problem-solving and communication skills, including the ability to explain technical matters to non-technical stakeholders
  • Ability to work with minimal supervision, manage competing priorities and escalate material risks appropriately

Why Join Country SA PHN?

  • Competitive salary with additional NFP benefits such as salary packaging
  • Five weeks’ annual leave
  • Up to two days working from home following probation.

Location & Employment

  • Based at Mount Barker (first preference) or Black Forest or Nuriootpa.
  • Initial fixed-term contract until 30 June 2027, but extensions expected as soon as new federal funding is allocated. The intention would the role becomes permanent within 2 years of employment.
  • A satisfactory National Police Check and relevant pre-employment checks will be required.

Apply Now

Talent International is proud to partner with Country SA PHN on this appointment.

Talent International and Country SA PHN are committed to diversity and inclusion. We welcome applications from suitably qualified candidates of all backgrounds, experiences and perspectives who can contribute to an inclusive and collaborative workplace.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Infrastructure Engineer

  • Australia
  • Adelaide
  • Permanent
  • attractive daily rate

We’re seeking experienced Infrastructure Engineer/Specialists to support a major defence infrastructure transformation program.

The project focuses on the implementation, migration, deployment and transition of enterprise infrastructure platforms into operational service.

Key Technical Areas
– Red Hat OpenShift – Platform implementation and transition
– Microsoft Hyper-V – Infrastructure implementation and migration
– Software Defined Storage (SDS)
– Load Balancers and Virtual Desktop Infrastructure (VDI)
– Environment build, configuration and deployment
– Technical testing, troubleshooting and security implementation
– Operational readiness, documentation and service transition

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Infrastructure Support Engineer

  • Australia
  • Adelaide
  • Permanent
  • Negotiable
  • Permanent, full-time opportunity based in Adelaide
  • 70% infrastructure focus across Microsoft 365, Intune, Entra ID and hybrid IT
  • Hands-on role supporting infrastructure improvements, endpoint and IT Security

We are seeking a skilled and proactive Infrastructure Support Engineer to join a collaborative IT team in Adelaide. This role is primarily focused on maintaining, administering and supporting IT infrastructure, Microsoft 365 environments and endpoint management systems, while also providing technical assistance to internal users. The successful candidate will have strong hands-on experience with Microsoft Intune, Entra ID, Microsoft 365 and Windows Autopilot, along with the ability to troubleshoot infrastructure issues across hybrid cloud and on-premises environments. The position involves approximately 70% infrastructure maintenance and administration and 30% internal user support.

Responsibilities:

  • Administer, maintain and support Microsoft 365 environments, including Office 365, Microsoft Teams, Exchange Online and related services.
  • Manage Microsoft Intune and Entra ID environments, ensuring effective device management, identity administration and security compliance.
  • Configure, deploy and maintain Windows devices using Windows Autopilot (Legacy and v2).
  • Manage user accounts, permissions, device enrolment, onboarding and offboarding processes.
  • Implement and maintain Conditional Access policies, Multi-Factor Authentication (MFA) and identity security controls.
  • Support Windows and macOS endpoints, including device configuration, maintenance and troubleshooting.
  • Manage application packaging, software deployment, system updates and patch management using tools such as Patch My PC, Intune and SCCM.
  • Monitor, maintain and troubleshoot IT infrastructure, network connectivity and system performance.
  • Support hybrid cloud and on-premises infrastructure, including Active Directory, Group Policy and related services.
  • Identify and resolve technical issues, implementing preventative measures to improve system stability and security.

About You:

  • Demonstrated experience in IT infrastructure administration, systems engineering or a similar technical role.
  • Strong hands-on experience administering Microsoft 365, including Office 365 and Microsoft Teams.
  • Experience with Microsoft Intune, Entra ID and endpoint management.
  • Practical experience deploying and configuring Windows devices using Windows Autopilot, including Legacy and v2 deployment methods.
  • Experience managing Conditional Access policies, MFA, user accounts and access permissions.
  • Strong knowledge of Windows operating systems and experience supporting macOS devices.
  • Experience with application deployment, software updates and patch management, including Patch My PC or similar tools.
  • Experience supporting Active Directory, Group Policy and Windows Server environments.
  • Ability to troubleshoot infrastructure, connectivity, device and system-related issues.
  • Experience working across hybrid cloud and on-premises IT environments.

Apply now or reach out to Ivan Aureus at 0480 806 152 for a chat.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Senior SOC Analyst - Incident Response & Threat Hunting

  • New Zealand
  • Auckland
  • Permanent
  • Negotiable

Senior SOC Analyst – Incident Response & Threat Hunting

Auckland CBD | Permanent | Hybrid – two office days | No on-call

Take the technical lead when it matters most.

We are looking for an experienced Senior Security Operations Centre (SOC) Analyst to join a well-established security operations environment. This is a hands-on technical leadership role where you will lead high-severity incidents, guide other analysts and influence how the SOC detects, investigates and responds to threats.

You will be the trusted technical authority and escalation point-not a people manager. This is an excellent opportunity for an experienced SOC professional who enjoys leading from the front, mentoring others and improving security operations without the politics of formal team management.

The opportunity

You will take ownership of complex security incidents from initial investigation through containment, remediation and review. Alongside incident response, you will conduct proactive threat hunting, support the development of other analysts and help strengthen SOC workflows, playbooks and detection capabilities.

You will work closely with technical teams and business stakeholders, providing clear advice and maintaining calm, decisive leadership during critical incidents.

Key responsibilities

  • Lead the investigation and resolution of high-severity security incidents
  • Act as a technical escalation point for SOC analysts
  • Perform proactive threat hunting and identify emerging security risks
  • Analyse network activity, alerts and security events
  • Use SIEM and EDR/XDR platforms to investigate and respond to threats
  • Support the development and improvement of SOAR processes and playbooks
  • Mentor analysts and promote effective knowledge sharing
  • Contribute to detection engineering and broader SOC capability uplift
  • Communicate incident impact, risk and recommended actions to technical and non-technical stakeholders
  • Identify opportunities to improve operational processes and response effectiveness

What you will bring

  • At least five years of dedicated Security Operations Centre experience
  • Previous senior, lead or technical escalation responsibilities
  • Advanced experience with SIEM platforms such as Microsoft Sentinel or Splunk
  • Strong knowledge of EDR/XDR technologies such as Microsoft Defender
  • Demonstrated ownership of complex security incident response
  • Practical threat-hunting experience
  • Strong understanding of network analysis and intrusion detection
  • Experience working with SOAR technologies and security playbooks
  • The ability to remain calm and make pragmatic decisions under pressure
  • Clear communication skills across technical and business audiences
  • A genuine interest in mentoring others and sharing knowledge

Experience improving SOC processes, detection capability, playbooks or team maturity would be particularly valuable.

What is on offer

  • Hybrid working with two days per week in the Auckland CBD office
  • No on-call requirement
  • Southern Cross UltraCare 400 health insurance
  • Life, trauma, income protection and permanent disability insurance
  • Employer KiwiSaver contribution grossed up so eligible employees receive the full 3%
  • Monthly fitness reimbursement of up to $100
  • Additional wellbeing initiatives and employee benefits
  • A supportive culture with flexible working arrangements
  • Genuine influence over SOC processes and capability development

Earlier-career SOC opportunities

We are also interested in hearing from developing SOC Analysts with approximately one to three years of relevant, hands-on Security Operations and incident-response experience. If you are earlier in your SOC career but have practical SIEM and security investigation experience, we encourage you to apply.

Apply now

If you are an experienced SOC professional who wants to remain technically hands-on while leading incidents, mentoring others and improving operational capability, we would like to hear from you.

Applicants must be based in New Zealand and hold a valid work visa to be considered for this role. Due to the high volume of applications, only shortlisted candidates will be contacted.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Software Engineering Manager

  • United States
  • Full Time

A startup company within the prop-tech space, is looking to add a Software Engineering Manager to their growing team. Shaking up the commercial real estate space, their exciting product focuses on helping property owners and managers cut energy costs and emissions.

This role will be open for remote candidates located within the eastern time zone.

The Role Responsibilities:

  • Manage a group of 6-8 software engineers across multiple teams focused on different internal projects and tasks
  • Conduct regular check-ins and feedback sessions on areas of improvement around contributions to product they’re working on
  • Collaborate with Product Team on projects with engineers assigned to determine prioritization and team adjustments to meet task achievements and goals
  • Ensuring cross-team projects are properly scheduled for optimal delivery time on technical projects where you are the lead
  • Code reviews and discussions with engineers to ensure architectural implementation details
  • Evaluate severity of product bugs and technical issues to document impact and correct prioritization

Required Experience:

  • Programming experience with Go and React
  • 2+ Years of managing a team of at least 4 engineers
  • Experience with managing remote/off shore resources and team members
  • Experience interviewing and hiring engineers for a growing team
  • Has worked in a startup environment previously
Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.