Service Management Specialist (Incident/Problem/Change)

  • New Zealand
  • Auckland
  • Permanent
  • Negotiable
  • Newly created Service Management roles

  • Permanent

  • Hybrid working – 2 days in CBD offices

Opportunity knocks… ?

We’re looking for an experienced Service Operations Specialist to join a mature IT environment and take ownership of incident, problem, and change management, with a strong focus on major incident leadership.

This is not a technical engineering role – it’s a hands-on ITSM / service operations position where you’ll sit at the centre of service stability, run major incident bridges, and ensure clear, confident communication between engineering teams and the business.

If you’re an all-round service operations professional who thrives under pressure and brings structure to complexity, this is a role where you can make real impact.


The inside word… ?

  • Service operations / ITSM role (not engineering)
  • Strong focus on incident management and major incidents
  • You’ll run bridges, coordinate engineers, and drive stakeholder communications
  • Emphasis on process discipline and operational maturity
  • Opportunity to influence service reporting, insights, and continuous improvement
  • Hybrid working model – currently 2 days per week in the office

You’re a legend because… ?

  • You bring strong, hands-on experience across incident, problem, and change management
  • You’re confident leading major incidents, running bridges, and managing live communications
  • You can translate technical updates into clear, business-friendly language
  • You build trust with both technical teams and senior business stakeholders
  • You hold ITIL certification (Foundation or higher) – essential
  • You’re experienced and operationally confident (this is not an entry-level role)

Bonus points for:

  • Knowledge management exposure
  • Experience working with global teams or across time zones
  • Familiarity with Jira or other ITSM tools
  • Experience producing service reports and communicating trends and metrics ?

What’s in it for you? ?

  • A high-impact role at the heart of service stability
  • Strong visibility across technology and business teams
  • Ownership of major incident leadership and ITSM processes
  • Opportunity to shape reporting, insights, and continuous improvement
  • Auckland-based hybrid working with flexibility

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Principal Mainframe Networking Specialist

  • Australia
  • Sydney
  • Contract
  • AU$1100 - AU$1250 per day

A leading Australian bank is seeking a Principal Mainframe Networking Specialist to join their team on an initial 12 month contract (with good potential of extension).

Joining a large Mainframe team, you will lead technical strategy and operations for their complex mainframe environment. Responsibilities will include leading the mainframe networking services, managing vendor partnerships, and providing expert technical guidance across the organisation. You’ll drive continuous improvement initiatives, validate technical implementations, and ensure mainframe infrastructure remains fit for purpose in a flexible financial services environment.

This is a hands-on leadership role where you’ll combine deep mainframe expertise with strategic thinking to solve complex technical challenges, mentor teams, and shape mainframe infrastructure standards across the enterprise.

To be considered for this role you will need:

  • Tertiary qualifications with relevant industry certifications
  • Proven experience working in mainframe networking roles supporting SNA and TCP/IP environments
  • Expert knowledge of mainframe environments
  • Advanced Enterprise Extender, Policy Agent, and Distributed DVIPA skills
  • Expert knowledge of TCP, OSPF, IP, and TLS protocols
  • Exceptional problem-solving and troubleshooting skills
  • Excellent communication and stakeholder engagement skills
  • Ability to work collaboratively in a dynamic team environment

What’s On Offer:

  • Work with enterprise-scale mainframe technologies
  • Attractive daily rate
  • Hybrid working arrangements (two days per week in the office)

Ready to drive mainframe innovation at one of Australia’s leading banks? Apply now.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

System Administrator

  • Australia
  • Melbourne
  • Contract
  • Negotiable
  • 6 Month Contract – Government Agency
  • CBD Location – Hybrid Working Arrangement
  • Level 2-3 IT System/Network Support – $600 a day inc super

The Client:
Our Client is a Victorian Government department with over 150 people across the business and 5 people in IT. They pride themselves core values of fairness, professionalism, courage, respect and trust.

The Role:
The Systems Administrator will be responsible for maintaining the operational effectiveness of our client’s infrastructure systems and Network service. This ranges across the whole of infrastructure including physical and virtual servers, desktop environments, networks, firewalls and peripheral devices.

You will be responsible for

  • Provide Level 1-3 support and service for all Wintel IT systems across the business
  • Network Administration and Troubleshooting
  • Administrating and supporting Windows 2003/2008/2012, VMWare and Active Directory
  • Administration of virtualised IT server and desktop environment
  • Administration of laptops, mobile devices (tablets and smartphones), and peripheral devices

You will have

  • 4+ years as a System Administrator in the Wintel space
  • Strong experience supporting and maintaining Windows Servers, Active Directory, VMWare Horizon View and SCCM
  • Experience in Network Administration and Troubleshooting
  • Experience working with VMware
  • Strong verbal and written communication skills

What in it for you:

  • 6 Month Contract
  • Government Agency
  • CBD Location – Hybrid Working Arrangement

Please apply today to secure an interview or for more information contact Donal McCann on donal.mccann@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Senior Systems Engineer

  • Australia
  • Melbourne
  • Contract
  • Negotiable
  • Initial 12 Month Contract | Potential For Extensions
  • Clayton Location | 3 Days On-Site & 2 Days WFH
  • Google Workspace | Cyber Security | DMARC Compliance

The Role: The Senior Systems Engineer is responsible for the designing, enhancing, and supporting the core Google Workspace services and maintaining DMARC compliance.

The Responsibilities:

  • Contribute to strategic planning and implementation of Google Workspace platform and SMTP services supporting the achievement of business unit and organisation goals.
  • Manage, prioritise, plan and design complex processes such as the successful and secure delivery of email-including maintaining DMARC compliance for the organisation and its third-party email senders; the management of broader Google Workspace suite; oversight of changes within the Google Workspace environment, including managing vendor-initiated updates, maintaining service roadmaps, and identifying opportunities to adopt new capabilities.
  • Provide technical expertise and utilise system management software and tools to collect performance statistics; carry out maintenance tasks/routines; provide expert advice and develop recommendations to guide the platform’s evolution.
  • Lead the assessment, analysis, documentation and implementation of changes, seeking authority for complex requests, developing implementation plans, undertaking evaluation of risk to the integrity of service environment in proposed implementations, reviewing the effectiveness of change.
  • Manage capacity modelling and forecasting activities including: reviewing information in conjunction with service level agreements to identify capacity issues and specifying any required changes; working with business representatives to agree and implement short- and medium-term modifications to capacity.

Skills & Experience Required:

  • Minimum 7 years of experience as a Senior Systems Engineer delivering upgrades to SMPT services and ensuring DMARC compliance.
  • Strong experience in managing broader Google Workspace suite, providing oversight of changes within the Google Workspace environment, including managing vendor-initiated updates, maintaining service roadmaps, and identifying opportunities to adopt new capabilities.
  • Provide technical expertise and utilise system management software and tools to collect performance statistics; carry out maintenance tasks/routines; provide expert advice and develop recommendations to guide the platform’s evolution.
  • Ability to lead the assessment, analysis, documentation and implementation of changes, seeking authority for complex requests, developing implementation plans, undertaking evaluation of risk to the integrity of service environment in proposed implementations
  • Undertake and manage reviews of system updates, identifying those that merit action; tailor system software to maximise functionality; install and tests new versions of system software

What’s in it for you:

  • Initial 12 Month Contract | Potential For Extensions
  • Clayton Location | 3 Days On-Site & 2 Days WFH
  • Google Workspace | Cyber Security | DMARC Compliance

Apply today and Jimmy Nguyen will reach out to disclose further information.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

NonStop System Administrator

  • New Zealand
  • Auckland
  • Contract
  • Likely to renew

Talent’s client is looking for a senior, hands-on NonStop System Administrator to support a large-scale, mission-critical banking and payments environment.

This role sits within a managed services team responsible for the day-to-day stability, performance, and availability of HPE NonStop (NSK) platforms supporting core banking and payments workloads. You will be part of a specialist NonStop team and play a key role in strengthening local NZ capability.

About the Role

You’ll be responsible for the stability, performance, and day-to-day operations of the client’s NonStop environment. This includes configuration, patching, troubleshooting, and supporting production systems within a managed services model.

What You’ll Do

  • Manage and maintain NonStop systems (production + non-prod)
  • System configuration, patching, tuning and security
  • Troubleshoot complex incidents and drive RCA
  • Ensure uptime across a high-availability banking/payments platform
  • Work with onshore/offshore teams in a managed services model
  • Support continuous improvement and operational enhancements

What You’ll Bring

  • 8-10 years’ experience in NonStop administration (NSK) operating systems
  • Strong knowledge of NonStop OS, Guardian, OSS
  • Experience in banking, payments, or BASE24 (ideal)
  • Background in managed services or enterprise operations
  • Ability to handle critical incidents in fast-paced environments
  • Excellent communication and documentation skills

Why Apply?

  • Long-term 12-month contract
  • Central Auckland CBD location
  • Hybrid (3 office / 2 WFH)
  • Work across mission-critical banking systems
  • Well-supported, collaborative engineering environment

📩 Apply now – only candidates already based in New Zealand with valid work rights can be considered.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Senior Product Manager - IT Infrastructure & Compliance

  • Australia
  • Brisbane
  • Contract
  • Above market Rates

An opportunity is available for an experienced Senior Product Manager to take ownership of a defined technology product perimeter within a large, complex enterprise environment. The role is responsible for coordinating compliance, vulnerability management, and cross-functional delivery across infrastructure platforms and services.

This position works closely with Infrastructure, Security, Architecture, and Delivery teams to ensure technology products are compliant and operationally sound.

Key Responsibilities

  • Own the end-to-end product perimeter, including all associated platforms and services
  • Manage compliance tooling and ensure accurate asset coverage across environments
  • Compile and manage audit evidence against relevant industry standards
  • Identify, articulate, and register technology and compliance risks
  • Partner with IT Security to review and align standards, controls, and processes
  • Ensure compliance requirements are met prior to production go-live
  • Drive continuous improvement across compliance, patching, and vulnerability management

Key Requirements

  • Proven experience in a Senior Product Manager, Service Owner, or similar role within enterprise IT
  • Strong background in infrastructure, security, or compliance-driven environments
  • Experience working in large, complex, or regulated organisations
  • Sound knowledge of IT security frameworks and standards (e.g. ISO, PCI, NIST)
  • Hands-on experience coordinating audits, risk management, and compliance activities
  • Strong stakeholder engagement skills across technical and non-technical teams
  • Ability to translate standards, risks, and tooling outputs into clear, actionable outcomes
  • Experience working within ITIL-aligned environments
  • Strong reporting and communication skills; experience with tools such as Power BI is desirable

Qualifications

  • Bachelor’s degree in information technology, Computer Science, or a related discipline
    or equivalent industry experience
  • ITIL certification or demonstrated practical experience

Benefits

  • 12-month contract with possibility for extension
  • Brisbane-based role within a large enterprise technology environment
  • Exposure to enterprise-scale infrastructure, security, and compliance programs

If this is of interest Apply now or email ray.stewart@talentinternational.com for a confidential discussion

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Software Engineering Manager

  • United States
  • Full Time

A startup company within the prop-tech space, is looking to add a Software Engineering Manager to their growing team. Shaking up the commercial real estate space, their exciting product focuses on helping property owners and managers cut energy costs and emissions.

This role will be open for remote candidates located within the eastern time zone.

The Role Responsibilities:

  • Manage a group of 6-8 software engineers across multiple teams focused on different internal projects and tasks
  • Conduct regular check-ins and feedback sessions on areas of improvement around contributions to product they’re working on
  • Collaborate with Product Team on projects with engineers assigned to determine prioritization and team adjustments to meet task achievements and goals
  • Ensuring cross-team projects are properly scheduled for optimal delivery time on technical projects where you are the lead
  • Code reviews and discussions with engineers to ensure architectural implementation details
  • Evaluate severity of product bugs and technical issues to document impact and correct prioritization

Required Experience:

  • Programming experience with Go and React
  • 2+ Years of managing a team of at least 4 engineers
  • Experience with managing remote/off shore resources and team members
  • Experience interviewing and hiring engineers for a growing team
  • Has worked in a startup environment previously
Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.