ServiceNow API Developer , AGSVA Cleared , Contract

One of our consulting clients is looking for a ServiceNow API Developer to join a high-profile government program. This is a contract role requiring an active clearance, supporting a critical delivery environment.

Contract
Initial 6 months , with strong potential to extend for a further 6 months
ASAP start

Key Responsibilities
, develop and maintain ServiceNow integrations using REST APIs
, work across Integration Hub and Flow Designer to automate workflows
, build and manage Service Catalogue items
, collaborate with stakeholders to deliver scalable and effective solutions
, contribute within a fast-paced consulting environment

Required Experience
, proven experience working with ServiceNow as a Developer, Consultant, or Administrator
, strong JavaScript capability within ServiceNow
, hands-on experience with REST, SOAP, and web service integrations
, exposure to ITOM (Discovery/Service Mapping), HAM or SAM highly regarded
, solid understanding of ITIL practices and Agile delivery
, strong communication and stakeholder engagement skills

Mandatory Requirements
, Australian Citizenship
, AGSVA Baseline clearance minimum , NV1 preferred
, candidates eligible to upgrade from Baseline to NV1 may be considered
, ability to pass background checks
, availability to work from the office as required
, relevant certifications such as ITIL, ServiceNow CSA or CIS are advantageous

Please note, applications will only be considered from candidates who currently hold an AGSVA Baseline clearance (or higher) and are based in Sydney.

Help Desk Support Officer (APS5)

Location: Canberra (On-site – 5 days per week)

Contract: 12 months + 2 x 12 month extensions

Security clearance: Must have an active NV1 Security clearance

Join a leading Government Agency as a Help Desk Support Officer and support critical systems used across Australia and internationally. This is a great opportunity for someone who enjoys problem-solving, delivering excellent customer service, and working in a fast-paced IT environment.

About the Role

You will be part of the IT team, providing frontline support and ensuring systems run smoothly. Your focus will be resolving issues quickly, supporting users, and contributing to ongoing service improvements.

Key Responsibilities

• Provide first-level IT support and resolve incidents at first contact where possible
• Support and troubleshoot passport-related systems
• Deliver high-quality customer service to internal users
• Manage workloads to meet service level agreements (SLAs)
• Communicate clearly with stakeholders at all levels
• Maintain confidentiality and handle sensitive information

Skills & Experience

• Experience in IT support or help desk environments
• Strong problem-solving and analytical skills
• Excellent communication and customer service skills
• Ability to manage multiple tasks and priorities
• High attention to detail and organisation

Nice to Have

• Experience working with service management frameworks (e.g. ITIL)
• Ability to analyse trends and suggest process improvements
• Experience working in large or government organisations

Requirements

• Must have active NV1 Security clearance
• Must be based in Canberra and available to work on-site full-time

We’re currently looking for an experienced Systems Engineer (Windows) to join a high-performing technology team supporting large-scale Microsoft environments.

This role focuses on the administration, support, and optimisation of enterprise Microsoft systems, ensuring stability, security, and performance across core platforms.

Key Responsibilities

• Support and maintain Microsoft services including M365, Entra ID, Intune, and Windows Server
• Manage identity and access across Entra ID, Conditional Access, MFA, and Privileged Identity Management
• Provide operational support, including incident response, troubleshooting, and root cause analysis
• Maintain and support Intune device management, including Autopilot, configuration profiles, and compliance policies
• Monitor system performance and ensure availability and reliability of core services
• Assist with system upgrades, patching, and ongoing maintenance activities
• Contribute to documentation of systems, processes, and procedures
• Work collaboratively with internal teams to support infrastructure initiatives

Skills & Experience

• Strong experience supporting enterprise Windows environments
• Hands-on experience with Microsoft 365, Entra ID, Intune, and Windows Server
• Solid troubleshooting and incident management experience
• Experience working in large, complex infrastructure environments
• Good understanding of identity, access, and endpoint management
• Exposure to PowerShell or scripting (beneficial, not essential)

Nice to Have

• Experience with monitoring tools and system performance tuning
• Understanding of security best practices (patching, hardening, access controls)
• Experience in hybrid or multi-site environments

Apply now or contact Jordan Wagstaff at jordan.wagstaff@outbacktalent.com

📍 Sydney, NSW
🔐 NV1 Clearance (or Baseline with ability to obtain NV1) required

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About the Role

We are seeking an experienced Senior Windows Engineer to join a high-performing team supporting a complex enterprise environment within a government agency. In this role, you will be responsible for the administration, security, and continuous improvement of Windows infrastructure, while playing a key role in incident management and operational excellence.

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Key Responsibilities

• Provide support and administration for the agency’s Windows environment across servers, desktops, and endpoints
• Lead and contribute to incident and problem management activities
• Maintain and enhance security across server, laptop, desktop, and data centre environments
• Deploy, patch, and manage Windows 11 environments using Microsoft Intune
• Implement and enforce corporate security policies and procedures
• Automate and optimise system administration tasks using PowerShell
• Support and maintain Active Directory, Entra ID, and hybrid identity environments
• Troubleshoot DNS, networking, and email routing issues
• Contribute to infrastructure design, planning, and continuous improvement initiatives

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Key Skills & Experience

Essential

• Strong experience with Microsoft technologies including Intune, Defender, Sentinel, and Microsoft E5 suite
• Proven experience deploying and managing Windows 11 environments via Intune
• Experience in incident and problem management within Windows Server environments
• Strong PowerShell scripting skills for automation and administration
• Solid experience with Windows Server, Active Directory, and Entra Connect
• Experience working with cloud platforms (Azure/Entra and/or AWS)
• Strong understanding of DNS (internal & external) and troubleshooting email routing issues
• Experience implementing security policies and controls across enterprise environments

Desirable

• Experience with OpenText Document Management systems
• Knowledge of Hybrid Exchange / Exchange Online
• Understanding of networking protocols (TCP/IP, UDP)
• Certifications such as MCSE, ITIL
• Experience mentoring or supporting junior engineers
• Knowledge of Windows device drivers

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Security Clearance

• Must hold NV1 clearance, or
• Hold Baseline clearance with the ability to obtain NV1 prior to commencement

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Why Apply?

• Work on large-scale, enterprise infrastructure
• Engage with modern Microsoft security and cloud technologies
• Be part of a collaborative and high-impact team
• Opportunity to contribute to critical government systems and services

• Systems engineering, architecture, and complex systems integration experience
• Permanent full-time opportunity with long-term program involvement
• Canberra-based role
• NV1 security clearance required

Our Client

Our client aims to reinvent tomorrow by solving the world’s most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good. Our client provides a full spectrum of professional services including consulting, technical, scientific and project delivery for the government and private sector.

The Role

This is a key leadership opportunity for an experienced Systems Engineering professional to contribute to a large-scale, complex program. You will play a critical role in shaping and integrating advanced systems within a highly collaborative, multi-disciplinary environment. This position offers the chance to work on technically challenging projects that directly support national capability outcomes.

Your duties will include:

• Leading systems engineering activities across requirements, integration, and verification
• Coordinating the development and management of system requirements and engineering artefacts
• Supporting system safety activities, including safety case development and reporting
• Overseeing verification and validation processes in collaboration with industry partners
• Identifying, assessing, and managing engineering risks across the program
• Leading and mentoring a small team of engineers while engaging with key stakeholders

Skills and Experience we are looking for:

• Minimum 10+ years’ experience in systems engineering within complex ICT environments
• Proven experience in systems architecture and integration across multi-system environments
• Demonstrated experience developing engineering artefacts such as specifications, plans, and reports
• Excellent stakeholder engagement, communication, and technical writing skills
• Tertiary qualifications in engineering or a related technical discipline

Application Process

If you would like to apply for this opportunity, please click ‘APPLY’. For further information, please contact Jaela Smith on 0480 806 146 or email jaela.smith@talentinternational.com

Our client is a federal government body who is seeking an experienced Senior Systems Engineer – Automation to support a major transformation program. This role will focus on the design, support, and enhancement of SCADA and control systems within a complex, safety-critical environment.

You will work closely with engineering teams, field staff, and stakeholders to ensure the reliability, performance, and ongoing improvement of operational technology systems.
This is a 2-year fixed-term contract offering a competitive salary and annual bonus. To be eligible, you must be an Australian citizen with the ability to obtain Baseline security clearance.

Key Responsibilities

• Design, support and enhance SCADA, PLC, RTU and telemetry systems
• Investigate, manage and implement system upgrades, enhancements and fixes
• Ensure system performance, reliability and availability requirements are met
• Develop and execute testing and deployment plans for system changes
• Support field teams in resolving technical issues and deploying updates
• Produce and maintain engineering documentation, standards and procedures
• Lead technical activities across projects and operational support work
• Provide mentoring, coaching and technical oversight to engineers and specialists
• Support system security controls and compliance with safety standards
• Contribute to continuous improvement and modernisation of systems

Requirements

• Degree in Electrical, Mechatronics, Instrumentation or related engineering discipline
• Must be an Australian Citizen and eligible for Government Security Clearance

• Proven experience in automation, control systems or instrumentation engineering
• Strong hands-on experience with SCADA, PLCs, RTUs and telemetry systems
• Experience with industrial protocols such as Modbus, BACnet and SNMP
• Ability to read and interpret electrical designs and control system architecture
• Experience troubleshooting complex systems in operational environments
• Programming capability in Python, C++ or PLC languages (e.g. Ladder Logic)
• Strong analytical and problem-solving skills
• Ability to work across multiple teams and manage technical stakeholders
• Excellent documentation and communication skills

Senior Systems Engineer – Automation

2-year fixed-term contract
Melbourne based role with hybrid working available
Work on critical national aviation infrastructure

Our client is a federal government body who is seeking an experienced Senior Systems Engineer – Automation to support a major transformation program. This role will focus on the design, support, and enhancement of SCADA and control systems within a complex, safety-critical environment.
You will work closely with engineering teams, field staff, and stakeholders to ensure the reliability, performance, and ongoing improvement of operational technology systems.
This is a 2-year fixed-term contract offering a competitive salary and annual bonus. To be eligible, you must be an Australian citizen with the ability to obtain Baseline security clearance.

Key Responsibilities

• Design, support and enhance SCADA, PLC, RTU and telemetry systems
• Investigate, manage and implement system upgrades, enhancements and fixes
• Ensure system performance, reliability and availability requirements are met
• Develop and execute testing and deployment plans for system changes
• Support field teams in resolving technical issues and deploying updates
• Produce and maintain engineering documentation, standards and procedures
• Lead technical activities across projects and operational support work
• Provide mentoring, coaching and technical oversight to engineers and specialists
• Support system security controls and compliance with safety standards
• Contribute to continuous improvement and modernisation of systems

Requirements

• Degree in Electrical, Mechatronics, Instrumentation or related engineering discipline
• Must be an Australian Citizen and eligible for Government Security Clearance

• Proven experience in automation, control systems or instrumentation engineering
• Strong hands-on experience with SCADA, PLCs, RTUs and telemetry systems
• Experience with industrial protocols such as Modbus, BACnet and SNMP
• Ability to read and interpret electrical designs and control system architecture
• Experience troubleshooting complex systems in operational environments
• Programming capability in Python, C++ or PLC languages (e.g. Ladder Logic)
• Strong analytical and problem-solving skills
• Ability to work across multiple teams and manage technical stakeholders
• Excellent documentation and communication skills

If you would like to know more, please contact Brandon Wong at 0480 804 886/Brandon.Wong@talentinternational.com or hit Apply Now

• Senior Systems Administrator
• 24 months fixed term role
• Adelaide Based Position

The Systems Administrator is responsible for providing operational support and guidance to customers and staff in all environments ensuring systems and hardware operate in a manner that meets business needs. You will be responsible for maximising service uptime, maintaining backups/replication, identifying, trouble shooting and resolving systems problems, ensuring timely recovery of services, and carrying out maintenance tasks.

Responsibilities:

• Manage access to Azure with role-based access control (RBAC) and Entra ID roles.
• Manage Azure B2C tenants.
• Manage Entra ID App Registrations.
• Manage Azure resource logging through use of Log Analytics and Event Hub.
• Implement and manage storage accounts, including blob, file, and disk storage.
• Follow best practices for maintaining enterprise-grade security posture in Azure.
• Configure and manage devices using Microsoft Intune, including Windows Autopilot for device provisioning.
• Apply app protection and conditional access policies through Azure AD
• Install, configure, and ensure effective administration of systems and hardware including physical and virtual server environments.
• Provide recommendations for the procurement of IT equipment and support subcontractors involved with installation.
• Maximise IT performance through ongoing monitoring and troubleshooting. With a variety of cloud-native solutions.
• Create and verify backups of data.
• Review application logs to identify/resolve faults.
• Undertake scheduled upgrades and maintenance work.
• Investigate faults in the system and ensure timely recovery of services.
• Report IT service status to key stakeholders.
• Prepare required documentation to enable other team members.
• Assist with the development and management of the Disaster Recovery (DR) plan.
• Identify opportunities to improve the design, resilience, or capabilities of IT systems.
• Self-develop technology and cloud related knowledge to ensure awareness of cutting-edge technologies.

Qualifications:

• Minimum 5 years’ experience in a similar role.
• High level understanding and application of Public Cloud solutions using Azure and AWS
• High level understanding of Windows 10/11, Windows Server, IIS, VMware, SQL Server.
• Experience with Infrastructure-as-Code toolsets and exposure to DevOps style approaches (desirable).
• Customer Service Skills.
• Excellent analytical and problem-solving skills.
• High level communication and interpersonal skills.
• Tertiary level qualifications in IT or related discipline (desirable).
• ITIL, Cisco and/or Microsoft Certification (desirable).

Apply Now or reach out to Ivan Aureus at 0480 806 152 for a chat.

We’re currently looking for an experienced Systems Engineer (Windows) to join a high-performing technology team supporting large-scale Microsoft environments.

This role focuses on the administration, support, and optimisation of enterprise Microsoft systems, ensuring stability, security, and performance across core platforms.

Key Responsibilities

• Support and maintain Microsoft services including M365, Entra ID, Intune, and Windows Server
• Manage identity and access across Entra ID, Conditional Access, MFA, and Privileged Identity Management
• Provide operational support, including incident response, troubleshooting, and root cause analysis
• Maintain and support Intune device management, including Autopilot, configuration profiles, and compliance policies
• Monitor system performance and ensure availability and reliability of core services
• Assist with system upgrades, patching, and ongoing maintenance activities
• Contribute to documentation of systems, processes, and procedures
• Work collaboratively with internal teams to support infrastructure initiatives

Skills & Experience

• Strong experience supporting enterprise Windows environments
• Hands-on experience with Microsoft 365, Entra ID, Intune, and Windows Server
• Solid troubleshooting and incident management experience
• Experience working in large, complex infrastructure environments
• Good understanding of identity, access, and endpoint management
• Exposure to PowerShell or scripting (beneficial, not essential)

Nice to Have

• Experience with monitoring tools and system performance tuning
• Understanding of security best practices (patching, hardening, access controls)
• Experience in hybrid or multi-site environments

Apply now or contact Jordan Wagstaff at jordan.wagstaff@outbacktalent.com

EDRMS Systems Administrator | Content Manager & Enterprise Records Platforms

• Location: ACT (Onsite)
• Security Clearance: NV1 Security Clearance (Mandatory)
• Contract Length: 12 months + 2 × (12-month extensions – Based on the discretion of the Department)

About the position:

This role operates within a globally connected information management environment supporting our client’s enterprise Electronic Document and Records Management System (EDRMS). The position focuses on the administration, optimisation, and integration of the Content Manager platform across domestic and international posts.

You will play a key role in maintaining system reliability, supporting replication services, and ensuring the EDRMS environment remains aligned with their broader ICT infrastructure. The role blends application administration, infrastructure awareness, and integration support within a secure and highly structured operational setting.

What you’ll do:

• Administer, support, and optimise the Content Manager (EDRMS) application across a global environment
• Manage server configurations, replication processes, and system performance for centralised records functions
• Troubleshoot application, network, and integration issues related to EDRMS and connected systems
• Provide technical advice on upgrades, change requests, and application interfacing with the EDRMS platform

What we are looking for:

• Demonstrated experience supporting and configuring Micro Focus Content Manager (EDRMS) in enterprise environments
• Strong capability integrating business applications with Content Manager
• Solid experience with Microsoft Windows Server environments, including configuration, maintenance, and patching
• Hands-on knowledge of virtualisation platforms such as VMware vSphere, Nutanix AHV, and Citrix Workspace

Seniority fit:

• This role is suited to a technically strong EDRMS specialist who can operate confidently across both application and supporting infrastructure layers
• Ideal candidates bring practical troubleshooting capability and a clear understanding of how enterprise infrastructure impacts records management systems
• Experience within secure or government environments will be highly regarded

Technology & environment:

• Micro Focus Content Manager (EDRMS)
• Microsoft Windows Server environments
• Virtualisation platforms: VMware vSphere, Nutanix AHV, Citrix Workspace
• Secure, globally distributed federal ICT and information management environment

A quick note before you apply:

• This is a hands-on technical role focused on system administration, integration, and operational support of EDRMS platforms
• Candidates whose experience is primarily functional, advisory, or records-policy focused without strong technical administration capability may find the role misaligned
• An active NV1 security clearance is mandatory; higher clearances are advantageous
• The position is fully onsite in Canberra due to the secure operating environment
• Experience in cloud initiatives, digital information management, or DevOps and Agile practices will be considered beneficial

To express your interest in this opportunity, click APPLY on our website or contact Sanat Anmadwar at Sanat.Anmadwar@talentinternational.com for a confidential discussion.

An excellent opportunity is available for an experienced Senior Change Analyst to join a large-scale enterprise transformation program. This role will see you working across a complex environment, supporting the delivery of change and communication activities aligned to a major SAP initiative.

Key Responsibilities

• Lead and deliver business change impact assessments (BCIA)
• Develop and execute change management and communication strategies
• Engage and manage a broad range of stakeholders across business and technology teams
• Produce high-quality communication materials and training collateral
• Support business readiness, release activities, and governance requirements
• Identify and manage change risks, issues, and dependencies

Skills & Experience Required

• Demonstrated experience delivering change and communications within ICT or transformation programs
• Strong stakeholder engagement and influencing capability
• Experience working in complex, enterprise environments
• Excellent written and verbal communication skills
• Ability to manage competing priorities and deliver outcomes to tight deadlines
• Experience with SAP or large ERP programs will be highly regarded

What’s on Offer

• Competitive daily rate of $924 per day (inc. super)
• Initial 7-month contract with potential for extension
• Hybrid working arrangement based in Brisbane
• Opportunity to contribute to a significant transformation program

If you are a motivated Change Analyst looking to contribute to a high-profile program, we encourage you to apply or reach out to ray.stewart@talentinternational.com

• Contract Until end of May – Government Department
• CBD Location – 5 days a week on-site – $500 a day inc super
• End-to-End Windows 11 migration project

As a Windows 11 Migration Administrator, you will be responsible for planning, coordinating, and executing the migration from Windows 10 to Windows 11 across enterprise systems.

Key Responsibilities:

• Support the end-to-end Windows 11 migration project
• Ensure all activities align with approved processes, standards, and methodologies
• Collaborate with internal stakeholders and technology partners
• Manage deployment processes and troubleshoot compatibility issues

Key Skills and Experience:

• Proven experience deploying and upgrading Windows 11 in enterprise environments
• Strong understanding of change management and impact assessment
• Hands-on experience with:
• Active Directory & Group Policy
• Microsoft System Centre
• Ability to troubleshoot deployment and compatibility issues
• Strong documentation and stakeholder communication skills

What’s in it for you:

• Contract Until end of May
• Government Department
• CBD Location

Please apply today to secure an interview or contact Donal McCann on donal.mccann@talentinternational.com for more information.

• 12 Month Contract – Government Department
• Emerald Location – 5 days a week in the office
• Generalist System and Network Administration position

About the Role
Reporting to the IT Manager, you’ll play a key role in maintaining and improving the IT infrastructure while supporting major system uplift projects. This is a hands-on role combining project work with business-as-usual operations.
You’ll work across infrastructure, networking, cloud platforms, cybersecurity, and end-user systems-helping ensure stability, scalability, and security across a multi-site environment.

Key Responsibilities

• Support planning, configuration, and delivery of IT infrastructure projects
• Contribute to organisation-wide system uplift initiatives
• Provide recommendations on system design, resilience, and security
• Coordinate network infrastructure including firewalls, switching, wireless, and fibre

Key Skills and Experience

• 4+ years’ experience in IT infrastructure or systems administration
• Strong experience across Windows/Linux servers, virtualisation, and cloud platforms
• Enterprise networking expertise (VLANs, SD-WAN, NGFW, wireless, switching)
• Advanced Microsoft 365 administration skills
• Excellent written and verbal communication skills

What’s in it for you:

• 12 Month Contract
• Government Agency
• Emerald Location

Please apply today to secure an interview or contact Sarah Jordan on sarah.jordan@talentinternational.com for more information.