Service Delivery Manager - (ITIL & ISO/IEC 20000)

  • Australia
  • Contract
  • INC Super

We are seeking an experienced Service Delivery Manager to lead the operational support and service management function for a large-scale national digital platform program.

This is a hands-on leadership role focused on establishing support frameworks, managing live operations, coordinating vendors, and ensuring smooth transition into BAU support. The environment is fast-paced, complex, and highly collaborative, making it ideal for someone who thrives in operational leadership and service delivery roles.

Key Responsibilities

  • Establish and manage the operational support and service management framework
  • Lead day-to-day production support and service coordination
  • Manage incidents, escalations, operational issues and service performance
  • Support release readiness, transition, hypercare and BAU handover activities
  • Coordinate vendors, suppliers and support teams
  • Implement ITIL-aligned processes across incident, problem, request and change management
  • Develop operational reporting, metrics and continual improvement initiatives
  • Ensure operational readiness and support sustainability as the platform scales

About You

You will bring strong experience leading operational support functions within complex ICT or digital platform environments.

Essential Experience

  • Proven experience managing IT operations, service delivery or production support functions
  • Strong background in ITIL/service management practices
  • Experience with incident, problem, change and release management
  • Demonstrated experience transitioning systems into BAU support
  • Strong stakeholder and vendor management capability
  • Experience working across multi-vendor or enterprise environments
  • Ability to balance strategic framework development with hands-on operational leadership

Desirable

  • ITIL Foundation certification or higher
  • Experience within government, infrastructure or regulated environments
  • Exposure to SaaS, hosted applications, digital platforms or spatial/mapping systems
  • Experience supporting large transformation or national programs

What’s on Offer

  • Initial 6-month contract
  • Strong possibility of extension
  • High-profile national program
  • Collaborative and delivery-focused environment

If you are an experienced Service Delivery Manager looking for your next contract opportunity, Apply now or reach out to ray.stewart@talentinternational.com

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IT & Finance Administrator

  • Australia
  • Perth
  • Contract
  • AU$45 - AU$65 per hour

Job Summary / Overview

An opportunity exists for an experienced IT and Finance Administrator to support day-to-day IT operational and administrative activities within a growing organisation. This role is responsible for procurement coordination, invoice processing, asset administration and user access support while also assisting the broader Finance team with general administration functions.

Key Responsibilities

  • Raise and manage purchase requisitions in line with procurement processes
  • Process vendor invoices and coordinate payment activities with Accounts Payable
  • Reconcile IT expenditure against budgets and service agreements
  • Maintain registers for IT assets, subscriptions and mobile devices
  • Coordinate mobile device provisioning, allocation and decommissioning
  • Support user access administration for finance-managed applications
  • Assist with IT service desk administration and request triaging
  • Coordinate vendor communications and delivery schedules
  • Prepare reports relating to IT costs, allocations and expenditure
  • Provide general administration support to IT and Finance teams

Required Qualifications

  • Demonstrated IT administration or business support experience
  • Experience with purchase order and invoice processing
  • Proficiency across Microsoft 365 applications including Outlook, Excel, Word and Teams
  • Strong attention to detail and organisational skills
  • SAP purchasing and invoicing experience highly desirable
  • Mining industry IT department experience highly desirable

Skills & Competencies

  • Financial literacy and reconciliation capability
  • Strong stakeholder communication skills
  • Ability to manage competing priorities and deadlines
  • Experience maintaining asset registers and administrative records
  • Understanding of procurement and governance processes
  • Ability to work collaboratively across IT, Finance and external vendors

*** Please note that you will need to available to start in the role by Monday 25th May 2026 at the latest ***

If you match the selection criteria, please click the “APPLY” button now!
Alternatively, for a confidential conversation, contact Jasmine Ho on +61 8 6212 5526 or jasmine.ho@talentinternational.com

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EL1 Procurement Specialist

  • Australia
  • Australian Capital Territory
  • Contract
  • Negotiable

EL1 Procurement Specialist | Canberra ACT | 9-Month Contract + Extension Option

An opportunity is available for an experienced Procurement Specialist to support the agency’s Cyber Affairs and Critical Technology Branch. The role focuses on complex procurement delivery, contract management, governance, and financial oversight supporting cyber cooperation and critical technology initiatives across the Indo-Pacific region.

About the Client

Our client is a Federal Government agency responsible for advancing Australia’s international interests, security priorities, and regional engagement. This role supports a high-profile cyber and critical technology program operating across Southeast Asia and the Pacific within a complex policy and operational environment.

About the Role

This role sits within Cyber Unit and is responsible for delivering end-to-end procurement activities across strategically significant cyber initiatives. The position will manage procurement planning, tender processes, contract management, governance oversight, financial tracking, and stakeholder engagement across internal business areas, finance teams, suppliers, and external partners. The role requires strong knowledge of Commonwealth procurement frameworks and the ability to manage complex procurement activities in a fast-paced APS environment.

Key Responsibilities

  • Lead end-to-end procurement activities including RFQs, RFTs, and contract management
  • Provide procurement advice aligned to Commonwealth Procurement Rules (CPRs) and the agency frameworks
  • Manage procurement governance, probity, and compliance activities
  • Coordinate procurement processes through AusTender, BuyICT, and associated systems
  • Support financial management activities including funding allocation and expenditure tracking
  • Develop and maintain procurement and contract tracking tools and reporting
  • Liaise with procurement, finance, legal, and operational stakeholders across government
  • Prepare procurement briefs, risk assessments, and strategic recommendations for senior executives

Skills and Experience

  • Demonstrated APS procurement experience managing complex procurement activities
  • Strong understanding of Commonwealth Procurement Rules (CPRs) and PGPA requirements
  • Experience managing contracts, procurement governance, and probity processes
  • Strong stakeholder engagement capability across internal and external environments
  • Experience working with financial tracking, procurement reporting, and contract administration systems
  • Ability to manage competing priorities and provide strategic procurement advice in complex environments

Qualifications

  • Relevant procurement, commercial, legal, or contract management experience preferred
  • APS procurement accreditation or equivalent experience highly regarded

Eligibility / Other Requirements

  • Australian citizenship is mandatory
  • Candidates must hold or be able to obtain an NV1 security clearance
  • Relevant pre-employment and security checks will apply
  • This role is primarily office-based in Canberra ACT, with some flexibility available by agreement

Why this role may appeal

This role offers the opportunity to work on strategically significant cyber and critical technology initiatives within a complex international engagement environment. It would suit experienced APS procurement professionals seeking exposure to high-profile programs, cross-government stakeholder engagement, and complex procurement delivery activities.

How to Apply

Please submit:

  • Current CV
  • Statement of capability (maximum 500 words)
  • Confirmation of Australian citizenship and NV1 clearance status
  • Contact details for two referees

Applications that do not include the requested statement may not be considered.

For over 30 years Talent has been redefining the contracting experience with industry-leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

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Procurement Specialist

  • Australia
  • Adelaide
  • Permanent
  • Negotiable
  • Largest and most complex supply chain in Australian history
  • Australian Citizenship mandatory
  • Huge opportunities for long-term career growth

Procurement Specialist – Australian Citizenship Mandatory

If you’re a strategic procurement professional who thrives on complexity, influence, and impact, this is your moment. Join a team where your expertise directly strengthens Australia’s defence future. This is a high‑impact role with visibility across multiple programs and capability areas.

The Opportunity

We’re searching for a Procurement Specialists who can own full‑cycle procurement activities, lead category strategies, and drive commercial outcomes that deliver real value. You’ll partner with internal stakeholders, engage key suppliers, and influence decisions that shape operational success. If you love strategic sourcing, negotiation, supplier management and delivering measurable results – you’ll thrive in this role.

What You’ll Do

  • Develop and execute category strategies that minimise risk and maximise value
  • Build strong relationships with internal stakeholders and key suppliers
  • Manage contracts, performance, risks, and opportunities
  • Drive cost savings, commercial improvements, and procurement best practice

What Success Looks Like

  • Contracts delivered on time, on budget and to specification
  • Stakeholders receiving goods/services that meet their needs
  • Strong supplier performance and proactive risk management
  • Clear communication, trusted relationships, and commercial excellence
  • A procurement function that operates with discipline, integrity, and innovation

What You Bring

  • Tertiary qualifications in commerce, law, supply chain, procurement or similar
  • 5+ years’ experience in supply chain or procurement
  • Proven ability to deliver cost savings and strategic sourcing outcomes
  • Strong commercial acumen and negotiation capability
  • Expertise in category management, contract law, and risk management
  • Excellent communication, leadership, and stakeholder engagement skills
  • Must have Australian Citizenship

Why You’ll Love Working for our client

  • Work on nationally significant defence programs
  • High‑performing, values driven culture
  • Opportunities for growth, development, and leadership
  • Real influence on commercial outcomes and strategic direction
  • Additional 2 weeks leave, flexible working conditions and great workplace culture

If you’re ready to make an impact where it truly matters, let’s connect. You can reach out to Shilpa Sharma at 08 8228 1501.

Apply now

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Senior Proposals Operations Manager

  • Australia
  • Australian Capital Territory
  • Permanent
  • Negotiable

This role leads the end-to-end delivery of Defence proposals, including ASDEFCON tenders. You will coordinate technical, commercial and delivery inputs, manage governance processes, and ensure submissions meet compliance and evaluation requirements across complex programs.

About the Client

Our client is a global provider of engineering, project management and technical services, supporting Defence and government clients across complex and high-value programs.

About the Role

You will lead proposal operations across multiple Defence opportunities, managing the full lifecycle from early capture support through to submission.
The role requires strong coordination across internal SMEs and leadership teams, ensuring proposals are structured, compliant, and aligned to Defence evaluation criteria.

Key Responsibilities

  • Lead end-to-end proposal development for Defence tenders
  • Manage ASDEFCON submissions and compliance requirements
  • Coordinate inputs from technical, commercial and delivery stakeholders
  • Establish and manage proposal governance and review processes
  • Drive timelines and ensure submission quality under pressure
  • Support capture activities and bid strategy alignment
  • Manage competing priorities across multiple proposal activities

Skills and Experience

  • Proven experience leading Defence proposals or large-scale bids
  • Strong understanding of ASDEFCON frameworks and requirements
  • Ability to coordinate cross-functional stakeholders at senior levels
  • Experience managing complex timelines and competing priorities
  • Strong governance, compliance and document control capability
  • Background in Defence, engineering, or government delivery environments

Qualifications

  • Relevant tertiary qualifications or equivalent experience in Defence, engineering, project management or a related discipline.

Eligibility / Other Requirements

  • Australian Citizenship required
  • NV1 security clearance minimum (NV2 preferred)

Why this role may appeal

  • Work on high-value Defence programs with real delivery impact
  • Lead proposal activity across complex and strategic opportunities
  • Operate in a structured, governance-driven environment
  • Engage with senior stakeholders across technical and commercial teams

How to Apply

Submit your CV outlining your experience managing Defence proposals and ASDEFCON tenders.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Capture Manager

  • Australia
  • Australian Capital Territory
  • Permanent
  • Negotiable

This role leads the full capture lifecycle for complex Defence opportunities. You will shape early positioning, develop win strategies and oversee compliant proposal development in alignment with Defence requirements. The position sits within a growth-focused function and works across technical, commercial and delivery teams to drive successful outcomes.

About the Client

A global engineering and solutions organisation supporting Defence and government clients across complex, mission-critical environments. The organisation operates within structured governance frameworks and delivers large-scale technical and service-based programs.

About the Role

You will take ownership of Defence capture activities from early opportunity qualification through to submission and post-bid review. The role requires strong stakeholder alignment across business development, engineering, operations and commercial functions, with a focus on developing clear, competitive and executable solutions.
You will also play a role in improving internal capture capability and ensuring consistency across bids.

Key Responsibilities

  • Lead end-to-end capture lifecycle across Defence opportunities
  • Develop capture plans including customer insights, competitor analysis and win themes
  • Shape opportunities pre-release through early engagement and positioning
  • Coordinate cross-functional inputs across technical, commercial and delivery teams
  • Oversee proposal development aligned to evaluation criteria and compliance requirements
  • Manage structured review processes (e.g. Blue, Pink, Red reviews)
  • Ensure alignment with governance, risk and commercial frameworks
  • Contribute to continuous improvement of capture processes and tools

Skills and Experience

  • Experience in capture, bid or proposal management within Defence or complex environments
  • Strong understanding of structured capture methodologies (e.g. Shipley)
  • Ability to develop win strategies and customer-focused messaging
  • Experience working across technical, commercial and delivery stakeholders
  • Strong written communication and proposal development capability
  • Ability to manage multiple pursuits and tight submission timelines

Qualifications

  • Bachelor’s degree in a relevant discipline or equivalent experience
  • APMP or similar certification (desirable)

Eligibility / Other Requirements

  • Australian Citizenship required
  • NV1 security clearance minimum (NV2 highly regarded)

Why this role may appeal

  • Clear ownership of capture strategy, not just proposal coordination
  • Exposure to complex, high-value Defence opportunities
  • Strong stakeholder engagement across technical and commercial domains
  • Opportunity to influence win strategy and organisational capability uplift

How to Apply

Submit your CV outlining relevant capture and Defence bid experience.
For a confidential discussion, contact Connie Tong at Talent International.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.