• Participant Support Officer
• Initial contract up until December 2026 with possibility of extension
• Adelaide Based Position

The Participant Support Officer is responsible for setting priorities, managing workflow and producing work with the oversight and monitoring by leaders within their team. The position will undertake procedural, clerical, administrative and operational tasks including some basic research and analysis activities. Team members will support participants and the organisation by balancing safeguarding and sustainability objectives, implementing recent reform.

Duties and Responsibilities:

• Addressing straight forward complex enquiries where there may not be clear advice, guidance, or scripts.
• Managing workflow from an allocation of work and using specific team processes.
• Undertake working within a specific scope, sometimes needing to refer the matter to other areas of the organisation.
• Analysing and managing workflow, including making recommendations to peers and supervisors about work allocation ensuring Agency and Ministerial objectives are met.
• Making outbound calls to participants, providers, and other stakeholders.
• Undertaking suitability assessments for entry and exits into specialist planning streams.
• Managing and resolving participant matters, including actioning moderately complex planning pathway delegate tasks, work instructions, operational guidelines and Ministerial direction.

Skills:

• Strong communication and stakeholder engagement skills.
• Ability to manage competing priorities and meet deadlines.
• Applies policies, procedures, and legislation to resolve issues.
• Calm and effective in managing risk and de-escalating situations.
• Provides guidance and support to team members.
• Delivers administrative, operational, and analytical outcomes under general direction.

Apply now or reach out to Ivan Aureus at 0480 806 152 for a chat.

Support Needs Assessors | South Australia / Northern Territory (Regional and Metro) | Initial contract till Dec 2026 + Possibility of Extension

$61.86 per hour + Super

We’re recruiting experienced Allied Health professionals (OT, Physiotherapy, Social Work, Psychology, Nursing and related disciplines) for APS6 Support Needs Assessor roles with a leading Federal Government agency.

What’s on Offer?

• Competitive hourly rate of $61.86 + Super
• Hybrid working arrangements
• Multiple locations across Australia – South Australia / Northern Territory (Regional and Metro)
• Initial contract till Dec 2026 with potential extension opportunities
• Supportive team environment focused on quality outcomes and continuous improvement
• Opportunity to make a genuine difference in the lives of people with disability

Key Responsibilities:

• Conduct participant-centred support needs assessments
• Gather, analyse and interpret complex information from a range of sources
• Prepare high-quality, evidence-based assessment reports
• Apply relevant legislation, policy and assessment frameworks
• Communicate effectively with participants, families and stakeholders
• Utilise trauma-informed, strengths-based and culturally sensitive approaches
• Collaborate with internal teams to ensure consistent and high-quality outcomes

About You

To be successful, you will possess:

• A recognised tertiary qualification in an Allied Health or relevant clinical discipline, including:
• Occupational Therapy
• Physiotherapy
• Social Work
• Psychology
• Nursing
• Counselling or similar
• Experience conducting assessments and preparing professional reports
• Strong analytical and decision-making skills
• Excellent communication and stakeholder engagement capabilities
• A commitment to person-centred and strengths-based practice
• The ability to work effectively within legislative and policy frameworks

If you have experience conducting assessments, strong analytical skills, and a passion for improving outcomes for people with disability, we’d love to hear from you.

Australian Citizenship and a relevant tertiary qualification (proof required) are essential.

If you’re passionate about delivering high-quality assessments and helping improve outcomes for people with disability, we’d love to hear from you.

For more details, you can reach Shilpa Sharma at 08 8228 1501

Audio Visual Technician / Installer

Commercial AV Installation

An opportunity is available for an experienced Audio Visual Technician / Installer to join a well established technology and electrical services provider delivering commercial AV and unified communications projects across Sydney.

This is a hands on installation role, suited to someone who can work confidently and independently on site and takes pride in delivering high quality cabling and installation work.

This is not an events AV position. Candidates whose experience is primarily in live events, staging, production or entertainment AV will not be considered.

The position falls under an EBA, with the applicable grade determined by the successful candidate’s level of experience and technical capability.

What We’re Looking For

You will be an experienced commercial AV installer or technician who can confidently complete installation work without requiring constant supervision.

You’ll ideally bring:

* Proven hands on experience installing commercial AV systems

* Strong experience building and dressing AV equipment racks

* Strong experience roughing in, installing and terminating AV cabling

* High quality, neat and professional cabling workmanship

* Ability to confidently read AV schematics, drawings and equipment layouts

* Experience installing displays, projectors, audio systems and AV infrastructure

* Strong troubleshooting and fault finding capability

* Understanding of Microsoft Teams Rooms, Zoom Rooms or similar collaboration technologies

* Current Driver’s Licence and Construction White Card

Experience with Cisco, Crestron, Q-SYS, Biamp, structured cabling or fibre would be highly regarded, as would CTS/CTS-I certification and experience on larger commercial construction projects.

Important Experience Requirement

This position is specifically focused on permanent commercial AV installation.

Candidates coming primarily from events AV, live production, staging, concerts, entertainment or temporary AV setups will not be considered. We are specifically seeking candidates with hands on experience delivering fixed commercial AV installations, particularly equipment rack builds and cable rough-ins.

Employment Conditions

* Sydney based commercial AV projects

* Position covered under an EBA

* Grade will be determined based on experience, capability and technical strength

* Opportunity to develop towards Lead AV Technician, AV Commissioner and technical specialist positions

• Participant Support Officer
• Initial contract up until December 2026 with possibility of extension
• Adelaide Based Position

The Participant Support Officer is responsible for setting priorities, managing workflow and producing work with the oversight and monitoring by leaders within their team. The position will undertake procedural, clerical, administrative and operational tasks including some basic research and analysis activities. Team members will support participants and the organisation by balancing safeguarding and sustainability objectives, implementing recent reform.

Duties and Responsibilities:

• Addressing straight forward complex enquiries where there may not be clear advice, guidance, or scripts.
• Managing workflow from an allocation of work and using specific team processes.
• Undertake working within a specific scope, sometimes needing to refer the matter to other areas of the organisation.
• Analysing and managing workflow, including making recommendations to peers and supervisors about work allocation ensuring Agency and Ministerial objectives are met.
• Making outbound calls to participants, providers, and other stakeholders.
• Undertaking suitability assessments for entry and exits into specialist planning streams.
• Managing and resolving participant matters, including actioning moderately complex planning pathway delegate tasks, work instructions, operational guidelines and Ministerial direction.
• Escalating more complex planning tasks for response by senior team members or other Service Delivery teams.
• Assisting project management activities, such as the development of project plans, providing advice, assisting with research and analysis and supporting regular project reporting.
• Working collaboratively in a team environment, providing feedback, contributing to process improvement, team activities and on-the-job support for peers.

Skills:

• Strong communication, with the ability to actively listen and take on the perspective of participants to best support them and their needs with sensitivity.
• Acquiring and applying new skills and knowledge through on-the-job experiences.
• Utilising relevant statutory, regulatory and policy frameworks to draw conclusions, interpret and apply guidance material and resolve recurring problems. Recognises how precedents, procedures and guidelines could impact work outputs.
• Responsible for managing competing requests, demands and priorities, choosing the most appropriate method to complete tasks.
• Ability to de-escalate, recognise levels of risk, conduct self calmly and patiently.
• Provides feedback, support, advice, and guidance to PSOs in lower levels.
• Works under general supervision and direction and works within established procedures and guidance. Perform procedural, clerical, technical, administrative support or operational tasks including some research and analysis activities.
• Liaise with stakeholders and assist to resolve moderately complex issues.
• Communicate, negotiate, and provide advice and recommendations to a wide variety of customers and external stakeholders.

Apply now or reach out to Ivan Aureus at 0480 806 152 for a chat.

Talent International is currently recruiting Assistant Procurement Officer to work for the NSW Government, based in Burwood. The position is a contract till end of Dec, with the possibility of extension, paying between $40 to $50 per hour + Super.

8 hours per day/ 40 hours per week (excluding break, no overtime will be paid – less than 6 hours will be half day)

Start Date: ASAP

Mondays & Tuesdays in Burwood Office

About the Role

The Assistant Procurement Officer will support the Operational Sourcing team by processing purchase orders, conducting sourcing activities and providing practical procurement advice to internal customers.

You will use procurement systems such as Beeline and ARIBA and work closely with Finance and Procurement Services, the Solution Centre and the Centre of Excellence. This is a high-volume role requiring accuracy, strong customer service and the ability to adapt to changing priorities.

Key Responsibilities

• Accurately process purchase orders within required timeframes
• Support end-to-end sourcing and Request for Quotation activities
• Conduct sourcing activities using Beeline and ARIBA
• Assist internal stakeholders with procurement processes and enquiries
• Liaise with suppliers and stakeholders across the organisation
• Troubleshoot and resolve purchasing and sourcing issues
• Educate customers on procurement systems and processes
• Maintain a consistently high standard of customer service
• Contribute to process improvement initiatives
• Work across the broader scope of procurement service lines as required

Skills and Experience

The successful candidate will have:

• Previous procure-to-pay experience
• Strong customer service and communication skills
• Excellent attention to detail and the ability to manage high-volume work
• Initiative and practical problem-solving skills
• A positive, flexible and professional attitude
• The ability to work effectively with internal stakeholders and external suppliers

Experience using ARIBA or SAP is preferred but not essential. Previous government experience will also be highly regarded.

Please note that experience in supply chain, inventory management, materials planning or warehousing is not required for this position.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Talent International is currently recruiting for an APS4 Participant Support Officer to work for one of our Federal Government clients at Parramatta/Newcastle/Campbelltown/Wollongong. The position is a contract role till end of Dec with the possibility of extension. The role pays $43.82 per hour + Super.

7.6 hours per day and 38 hours per week

The Role

As an APS4 Participant Support Officer, you will review participant information, update internal systems, manage allocated workflows and respond to enquiries. You will also contact participants and providers, complete assessments and resolve moderately complex matters in accordance with relevant legislation, policies and operational guidelines.

Key Responsibilities

• Conduct desktop reviews and accurately transfer information into internal systems and web-based forms.
• Respond to enquiries where clear guidance or standard scripts may not always be available.
• Manage an allocated workload using established team processes.
• Make outbound calls to participants, providers and other stakeholders.
• Undertake suitability assessments for entry into and exit from specialist planning streams.
• Manage and resolve participant matters in accordance with legislation, policies and operational guidelines.
• Escalate complex planning matters to senior team members or other service-delivery teams.
• Analyse workflows and recommend improvements to work allocation.
• Support project activities, including research, analysis, project planning and regular reporting.
• Work collaboratively and contribute to process improvements and team activities.
• Provide practical guidance and on-the-job support to colleagues.

Required Skills and Experience

• Strong communication and stakeholder-engagement skills.
• Demonstrated administrative, customer service or case-management experience.
• Ability to manage competing priorities and meet deadlines.
• Experience applying legislation, policies and procedures to resolve issues.
• Ability to accurately review, enter and maintain information across computer systems.
• Calm and professional approach when managing risks or difficult situations.
• Sound judgement and the ability to identify when matters require escalation.
• Ability to deliver administrative, operational and analytical outcomes under general direction.
• Willingness to support colleagues and contribute positively to a team environment.

Desirable Experience

• Strong problem-solving and issue-resolution skills.
• Experience communicating with internal and external stakeholders.
• Understanding of government participant services and operational environments.
• Knowledge of confidentiality, privacy and the appropriate handling of sensitive information.
• Understanding of participant or customer service journeys.
• Proficiency in Microsoft Office and government business systems.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Talent International is currently recruiting for an APS4 Participant Support Officer to work for one of our Federal Government clients at Parramatta/Newcastle/Campbelltown/Wollongong. The position is a contract role till end of Dec with the possibility of extension. The role pays $43.82 per hour + Super.

7.6 hours per day and 38 hours per week

The Role

As an APS4 Participant Support Officer, you will review participant information, update internal systems, manage allocated workflows and respond to enquiries. You will also contact participants and providers, complete assessments and resolve moderately complex matters in accordance with relevant legislation, policies and operational guidelines.

Key Responsibilities

• Conduct desktop reviews and accurately transfer information into internal systems and web-based forms.
• Respond to enquiries where clear guidance or standard scripts may not always be available.
• Manage an allocated workload using established team processes.
• Make outbound calls to participants, providers and other stakeholders.
• Undertake suitability assessments for entry into and exit from specialist planning streams.
• Manage and resolve participant matters in accordance with legislation, policies and operational guidelines.
• Escalate complex planning matters to senior team members or other service-delivery teams.
• Analyse workflows and recommend improvements to work allocation.
• Support project activities, including research, analysis, project planning and regular reporting.
• Work collaboratively and contribute to process improvements and team activities.
• Provide practical guidance and on-the-job support to colleagues.

Required Skills and Experience

• Strong communication and stakeholder-engagement skills.
• Demonstrated administrative, customer service or case-management experience.
• Ability to manage competing priorities and meet deadlines.
• Experience applying legislation, policies and procedures to resolve issues.
• Ability to accurately review, enter and maintain information across computer systems.
• Calm and professional approach when managing risks or difficult situations.
• Sound judgement and the ability to identify when matters require escalation.
• Ability to deliver administrative, operational and analytical outcomes under general direction.
• Willingness to support colleagues and contribute positively to a team environment.

Desirable Experience

• Strong problem-solving and issue-resolution skills.
• Experience communicating with internal and external stakeholders.
• Understanding of government participant services and operational environments.
• Knowledge of confidentiality, privacy and the appropriate handling of sensitive information.
• Understanding of participant or customer service journeys.
• Proficiency in Microsoft Office and government business systems.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Talent International is currently recruiting for an APS4 Participant Support Officer to work for one of our Federal Government clients at Parramatta/Newcastle/Campbelltown/Wollongong. The position is a contract role till end of Dec with the possibility of extension. The role pays $43.82 per hour + Super.

7.6 hours per day and 38 hours per week

The Role

As an APS4 Participant Support Officer, you will review participant information, update internal systems, manage allocated workflows and respond to enquiries. You will also contact participants and providers, complete assessments and resolve moderately complex matters in accordance with relevant legislation, policies and operational guidelines.

Key Responsibilities

• Conduct desktop reviews and accurately transfer information into internal systems and web-based forms.
• Respond to enquiries where clear guidance or standard scripts may not always be available.
• Manage an allocated workload using established team processes.
• Make outbound calls to participants, providers and other stakeholders.
• Undertake suitability assessments for entry into and exit from specialist planning streams.
• Manage and resolve participant matters in accordance with legislation, policies and operational guidelines.
• Escalate complex planning matters to senior team members or other service-delivery teams.
• Analyse workflows and recommend improvements to work allocation.
• Support project activities, including research, analysis, project planning and regular reporting.
• Work collaboratively and contribute to process improvements and team activities.
• Provide practical guidance and on-the-job support to colleagues.

Required Skills and Experience

• Strong communication and stakeholder-engagement skills.
• Demonstrated administrative, customer service or case-management experience.
• Ability to manage competing priorities and meet deadlines.
• Experience applying legislation, policies and procedures to resolve issues.
• Ability to accurately review, enter and maintain information across computer systems.
• Calm and professional approach when managing risks or difficult situations.
• Sound judgement and the ability to identify when matters require escalation.
• Ability to deliver administrative, operational and analytical outcomes under general direction.
• Willingness to support colleagues and contribute positively to a team environment.

Desirable Experience

• Strong problem-solving and issue-resolution skills.
• Experience communicating with internal and external stakeholders.
• Understanding of government participant services and operational environments.
• Knowledge of confidentiality, privacy and the appropriate handling of sensitive information.
• Understanding of participant or customer service journeys.
• Proficiency in Microsoft Office and government business systems.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Talent International is currently recruiting for an APS4 Participant Support Officer to work for one of our Federal Government clients at Parramatta/Newcastle/Campbelltown/Wollongong. The position is a contract role till end of Dec with the possibility of extension. The role pays $43.82 per hour + Super.

7.6 hours per day and 38 hours per week

The Role

As an APS4 Participant Support Officer, you will review participant information, update internal systems, manage allocated workflows and respond to enquiries. You will also contact participants and providers, complete assessments and resolve moderately complex matters in accordance with relevant legislation, policies and operational guidelines.

Key Responsibilities

• Conduct desktop reviews and accurately transfer information into internal systems and web-based forms.
• Respond to enquiries where clear guidance or standard scripts may not always be available.
• Manage an allocated workload using established team processes.
• Make outbound calls to participants, providers and other stakeholders.
• Undertake suitability assessments for entry into and exit from specialist planning streams.
• Manage and resolve participant matters in accordance with legislation, policies and operational guidelines.
• Escalate complex planning matters to senior team members or other service-delivery teams.
• Analyse workflows and recommend improvements to work allocation.
• Support project activities, including research, analysis, project planning and regular reporting.
• Work collaboratively and contribute to process improvements and team activities.
• Provide practical guidance and on-the-job support to colleagues.

Required Skills and Experience

• Strong communication and stakeholder-engagement skills.
• Demonstrated administrative, customer service or case-management experience.
• Ability to manage competing priorities and meet deadlines.
• Experience applying legislation, policies and procedures to resolve issues.
• Ability to accurately review, enter and maintain information across computer systems.
• Calm and professional approach when managing risks or difficult situations.
• Sound judgement and the ability to identify when matters require escalation.
• Ability to deliver administrative, operational and analytical outcomes under general direction.
• Willingness to support colleagues and contribute positively to a team environment.

Desirable Experience

• Strong problem-solving and issue-resolution skills.
• Experience communicating with internal and external stakeholders.
• Understanding of government participant services and operational environments.
• Knowledge of confidentiality, privacy and the appropriate handling of sensitive information.
• Understanding of participant or customer service journeys.
• Proficiency in Microsoft Office and government business systems.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Talent International is currently recruiting for an APS6 Policy Officer to work for one of our Federal Government clients at one of its multiple office locations across NSW. The position is contract role till end of Dec with the possibility of extension. The role pays $60.26 per hour + Super.

7.6 hours per day and 38 hours per week

The Role

As an APS6 Policy Officer, you will work collaboratively to develop and implement policy, strategies and reform projects. You will undertake research and analysis, prepare high-quality written materials and engage with internal and external stakeholders.

Key Responsibilities

• Contribute to the development and implementation of reform policies, strategies and projects.
• Research and analyse complex policy matters.
• Prepare high-quality policy papers, briefs, reports, presentations and correspondence.
• Identify, establish and manage relationships with internal and external stakeholders.
• Design, support and lead stakeholder engagement activities.
• Use data and technical information to develop evidence-based recommendations.
• Apply sound judgement to progress work within relevant governance and authorisation frameworks.
• Manage competing priorities and deliver work within agreed timeframes.
• Contribute to broader reform projects and organisational priorities.
• Work independently under limited supervision while contributing effectively to the wider team.

Essential Requirements

• Strong analytical, research and problem-solving capabilities.
• Ability to prepare clear and concise briefs, reports, presentations and correspondence concerning complex matters.
• Experience working effectively in a fast-paced environment.
• Ability to apply structured approaches to analysing information, identifying issues and developing practical solutions.
• Strong written and verbal communication skills.
• Demonstrated stakeholder engagement and relationship-management experience.
• Ability to incorporate feedback and work collaboratively to achieve positive outcomes.
• Capacity to adapt to changing priorities and manage competing demands.
• Ability to work independently, exercise initiative and make sound decisions under limited supervision.

Desirable Experience

• Knowledge of program governance or project-planning methodologies.
• Knowledge of or experience within the disability reform sector.
• Experience supporting complex procurement activities within a politically sensitive environment.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Talent International is currently recruiting for an APS6 Marketing Cloud Administrator to work for one of our Federal Government clients at one of its multiple office locations across NSW. The position is 12-month contract with the possibility of extension.

Attractive daily rate

7.5 hours per day and 37.5 hours per week

Must be able to obtain Baseline

The Role

You will manage and maintain the agency’s Salesforce Marketing Cloud environment, supporting marketing automation, campaign delivery, data management and integration with Salesforce CRM.

The role will work closely with marketing and technical teams to improve campaign performance, maintain reliable platform operations and deliver effective automated customer journeys.

Key Responsibilities

• Manage and maintain the Salesforce Marketing Cloud environment, including data management and cleansing.
• Create and execute email marketing campaigns, including segmentation, list management and A/B testing.
• Develop and implement marketing automation workflows and customer journeys.
• Maintain platform configurations and document operational processes.
• Support integrations between Salesforce Marketing Cloud and Salesforce Sales Cloud or Service Cloud.
• Administer Salesforce CRM campaigns across the Marketing Cloud and CRM platforms.
• Design and manage data extensions in line with business requirements and best practices.
• Monitor campaign performance and provide actionable insights.
• Collaborate with cross-functional teams to integrate marketing automation with other systems and processes.
• Recommend improvements based on new Salesforce Marketing Cloud functionality.
• Provide end-user training, technical support and troubleshooting.

Essential Requirements

• Two to three years’ experience administering and implementing Salesforce Marketing Cloud.
• Practical experience in email marketing, marketing automation and data management.
• Strong understanding of Salesforce CRM systems and processes.
• Proficiency in SQL, AMPscript and HTML/CSS.
• Ability to analyse campaign data and recommend performance improvements.
• Salesforce Marketing Cloud certification.
• Ability to obtain and maintain a Baseline security clearance.

Desirable Requirements

• Bachelor’s degree in marketing, business, information technology or a related discipline.
• Broad knowledge of the Salesforce platform and its functionality.
• Experience integrating external data sources with Marketing Cloud.
• Salesforce Sales Cloud, Service Cloud or Architecture certification.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

• Permanent Position – Government Department
• Melbourne CBD Location – Hybrid Working Arrangement
• $166,939 – 175,751 + super – Manage a team of 14

We are seeking an experienced and people-focused Manager, End User Computing to lead a team delivering essential end user technology services across the organisation.

This leadership role oversees two key functions – the Windows Administration team and the End User Applications team – ensuring that systems, devices, and applications operate efficiently and securely to support a large, complex user base.

The role will also manage procurement and vendor contracts, lead continuous improvement initiatives, and ensure alignment with the organisation’s strategic technology direction within the Microsoft domain.

Key Responsibilities

• Lead, mentor, and support a team of approximately 14 technical staff
• Oversee the delivery and maintenance of Windows Administration and End User Application services across the organisation.
• Ensure the stability, reliability, and security of the Microsoft domain environment, including Active Directory, Group Policy, and device management tools.
• Manage procurement activities, including vendor management, contract negotiation, and renewals in accordance with government policies and processes.
• Work collaboratively with other technology and business teams to support projects, upgrades, and continuous improvement initiatives.

Essential skills and experience:

• Strong experience as a Manager, End User Computing/Infrastructure Lead
• Proven experience leading and managing technical teams (10+ staff) in a complex IT environment.
• Strong knowledge of Microsoft technologies, including Windows Server, Active Directory, Group Policy, and end user computing tools.
• Demonstrated experience in procurement, vendor management, and contract administration – ideally within a government context.
• Strong stakeholder engagement and communication skills, with the ability to influence and collaborate effectively.

What’s in it for you:

• Supportive, inclusive company culture that values collaboration and respect
• Strong focus on career development with clear progression pathways
• Ongoing training and professional development opportunities
• Exposure to meaningful, challenging work that makes an impact

For more information feel free to contact Sarah Jordan on sarah.jordan@talentinternational.com for a confidential discussion.