Manager, End User Computing
- Permanent Position – Government Department
- Melbourne CBD Location – Hybrid Working Arrangement
- $162,077 + super – Manage a team of 14
We are seeking an experienced and people-focused Manager, End User Computing to lead a team delivering essential end user technology services across the organisation.
This leadership role oversees two key functions – the Windows Administration team and the End User Applications team – ensuring that systems, devices, and applications operate efficiently and securely to support a large, complex user base.
The role will also manage procurement and vendor contracts, lead continuous improvement initiatives, and ensure alignment with the organisation’s strategic technology direction within the Microsoft domain.
Key Responsibilities
- Lead, mentor, and support a team of approximately 14 technical staff
- Oversee the delivery and maintenance of Windows Administration and End User Application services across the organisation.
- Ensure the stability, reliability, and security of the Microsoft domain environment, including Active Directory, Group Policy, and device management tools.
- Manage procurement activities, including vendor management, contract negotiation, and renewals in accordance with government policies and processes.
- Work collaboratively with other technology and business teams to support projects, upgrades, and continuous improvement initiatives.
- Drive a customer-focused culture, ensuring responsive and effective IT service delivery.
Essential skills and experience:
- Strong experience as a Manager, End User Computing/Infrastructure Lead
- Proven experience leading and managing technical teams (10+ staff) in a complex IT environment.
- Strong knowledge of Microsoft technologies, including Windows Server, Active Directory, Group Policy, and end user computing tools.
- Demonstrated experience in procurement, vendor management, and contract administration – ideally within a government context.
- Strong stakeholder engagement and communication skills, with the ability to influence and collaborate effectively.
Desirable:
- Prior experience working within the Victorian Public Service or other government agencies.
- Knowledge of ITIL principles and service management practices.
- Experience managing device lifecycle or cloud migration projects within Microsoft ecosystems.
For more information feel free to contact Sarah Jordan on sarah.jordan@talentinternational.com for a confidential discussion.