Job Summary / Overview
The Participant Support Officer – Customer Service & Administration role provides administrative and operational support within a participant service environment. Working as part of a team the role supports participant enquiries, coordinates appointments and manages administrative tasks to ensure effective service delivery. The position contributes to delivering consistent and accessible services through established procedures and systems.

Key Responsibilities

• Manage and resolve participant matters by actioning planning tasks in accordance with legislative requirements
• Provide reception and counter support including assisting participants with enquiries and online services
• Respond to customer enquiries and provide information or referrals to appropriate services
• Manage shared team inboxes appointments and telephone enquiries
• Coordinate appointments and ensure office facilities are accessible for participants
• Conduct research and investigation activities and prepare reports and correspondence
• Perform data entry activities and ensure required follow up actions are completed
• Receive and record complaints and feedback in internal business systems

Required Qualifications

• Working with Children Check
• Ability to use Microsoft Office and computer based systems
• Ability to access and use client records management systems and related applications

Skills & Competencies

• Administrative and organisational skills
• Customer service and stakeholder communication
• Ability to follow established procedures and protocols
• Attention to detail and data management capability

Multiple locations available:

• Kununurra
• Carnarvon
• South Hedland
• Karratha

If you match the selection criteria and are interested in finding out more about the position, please click the “APPLY NOW” button below and attach your C.V (in word). For a list of all vacant positions, please see our website www.talentinternational.com

For further information please contact Irene Yam on 08 6212 5518 or irene.yam@talentinternational.com

Job Summary / Overview
The Participant Support Officer – Customer Service & Administration role provides administrative and operational support within a participant service environment. Working as part of a team the role supports participant enquiries, coordinates appointments and manages administrative tasks to ensure effective service delivery. The position contributes to delivering consistent and accessible services through established procedures and systems.

Key Responsibilities

• Manage and resolve participant matters by actioning planning tasks in accordance with legislative requirements
• Provide reception and counter support including assisting participants with enquiries and online services
• Respond to customer enquiries and provide information or referrals to appropriate services
• Manage shared team inboxes appointments and telephone enquiries
• Coordinate appointments and ensure office facilities are accessible for participants
• Conduct research and investigation activities and prepare reports and correspondence
• Perform data entry activities and ensure required follow up actions are completed
• Receive and record complaints and feedback in internal business systems

Required Qualifications

• Working with Children Check
• Ability to use Microsoft Office and computer based systems
• Ability to access and use client records management systems and related applications

Skills & Competencies

• Administrative and organisational skills
• Customer service and stakeholder communication
• Ability to follow established procedures and protocols
• Attention to detail and data management capability

Multiple locations available:

• Kununurra
• Carnarvon
• South Hedland
• Karratha

If you match the selection criteria and are interested in finding out more about the position, please click the “APPLY NOW” button below and attach your C.V (in word). For a list of all vacant positions, please see our website www.talentinternational.com

For further information please contact Irene Yam on 08 6212 5518 or irene.yam@talentinternational.com

Do you have excellent administration, coordination and business support experience?

If that sounds like you, read on!

We’re seeking a very capable business support person to join a busy business group and provide high level administrative support across the group.

That means you’ll be providing business and administrative support, coordinating governance meetings, booking travel, providing financial administration, and coordinating events.

You’ll bring a suite of all round administrative and coordination skills and experience, and ideally have experience in the public sector. You’ll be accustomed to working with senior managers and understand managing confidentialities and sensitive information.

You’ll:

• have experience in administrative support or personal assistance roles
• thoroughly enjoy administrative support and making things happen – organising and prioritising is your natural thing!
• have a high level of attention to detail and able to think ahead
• be a true confidante
• be able to put events together and able to manage all the details
• enjoy being flexible, adaptable and have a can-do nature
• have solid systems capabilities including the Microsoft suite.

You’d be joining a collegial team that enjoys their work and providing excellent support to their business group.

If this sounds like the opportunity for you – don’t delay and apply now with your CV and a cover letter telling us why in your own words. We will be reviewing applications as they come in. Please note, you must be a New Zealand citizen to be eligible.

For more information or to discuss the role please contact Jacaleen Williams at Talent International on 021 732 996.

• Initial Contract Until Mid-November 2026 | Potential for Extensions
• Eastern Suburbs Location | 3 Days On-Site & 2 Days WFH
• International Engagement & International Delegation with China

The Role: The International Engagement Officer will focus on supporting agreement development processes, preparing required documentation, and assisting with the coordination of delegation visits and related engagement activities.

The Responsibilities:

• Provide high-quality administrative and operational support to the China Regional Team, including monitoring enquires, processing new agreement requests and renewals, and maintaining accurate records and workflow tracking.
• Support the China Regional Team in hosting and coordinating delegation visits and related engagement activities including logistics planning, documentation preparation and on-site support.
• Assist with tracking student pipeline from partner institutions by maintaining spreadsheets, monitoring application progress and preparing simple reports for the Team Lead (China) and relevant stakeholders.
• Coordinate the planning, preparation and implementation of international visits for delegations from international universities, research centres and governments, including scheduling, providing services, co-ordinating projects, supporting committees, producing reports and allocating resources in accordance with agreed standards and timeframes.
• Deliver high-level and effective service regarding visit plans, adhering to privacy, confidentiality and compliance requirements.
• Actively participate in, develop and implement continuous improvement activities relating to practices/protocols, quality assurance standards and customer service excellence.

Skills & Experience Required:

• Excellent written and verbal communication skills in both English and Mandarin is essential, with demonstrated ability to support student and partnership-related projects through effective coordination, documentation and deadline management.
• Demonstrated experience in, or understanding of, the Australian higher education sector, including areas such as student recruitment, admissions, transnational education or international partnerships.
• Strong interpersonal skills with the ability to liaise confidently and professionally with education staff, academics, students, senior leaders and external partners and delegations.
• Advanced administrative capability, with experience developing and improving operational processes and workflow systems in a structured environment.
• Strong attention to detail, collaborative working style and the ability to operate effectively in a fast-paced, student-focused environment.
• A tertiary qualification and subsequent relevant experience in international program development.

What’s in it for you:

• Initial Contract Until Mid-November 2026 | Potential for Extensions
• Eastern Suburb Location | 3 Days On-Site & 2 Days WFH
• International Engagement & International Delegation with China

Apply today and Jimmy Nguyen will reach out to disclose further information.

This role delivers administrative governance and operational support, primarily for Senior Leadership at a leading mining company. You will provide high-level executive coordination while managing financial processes, reporting, and systems. The position is key to ensuring smooth operations, accurate reporting, and effective stakeholder engagement.

Key Responsibilities

• Manage complex calendars travel arrangements and prioritisation of critical engagements
• Coordinate Senior Leadership meetings and strategic workshops
• Prepare agendas briefing papers and pre-reads
• Track actions decisions and key deliverables to closure
• Provide confidential correspondence and stakeholder coordination support
• Manage payment processing including purchase orders and invoice coordination
• Undertake payment reconciliation ensuring accuracy and compliance
• Monitor budget tracking and expense reporting
• Manage timesheet coordination review and submission processes
• Generate executive reports and dashboards from internal systems
• Maintain structured SharePoint and Teams document repositories

Required Qualifications

• Advanced Microsoft Office proficiency including Outlook Word Excel and PowerPoint
• High-level experience using Microsoft Visio for process mapping and documentation
• Experience using Microsoft Planner for tracking initiatives and reporting deadlines

If you match the selection criteria and are interested in finding out more about the position, please click the “APPLY NOW” button below and attach your C.V (in word). For a list of all vacant positions, please see our website www.talentinternational.com

For further information please contact Rekha Patil on 0480 034 275 or rekha.patil@talentinternational.com

My client, a global digital media company is looking to add a Director of Revenue Operations to work out of their NYC based office.

In this role you will set the revenue operations strategy, managing the revenue operations budget, maximizing user and asset value, initiating and growing alternative revenue streams, and delivering on revenue targets.

Responsibilities

• Develop and execute short-term and long-term revenue operations strategies
• Set, track, and report on revenue-related KPIs
• Research and implement diverse revenue streams across company assets
• Oversee ad stack and programmatic results across all formats (display, video, native)
• Drive optimal results with revenue partners via fostering of relationships
• Collaborate with product and engineering teams, as well as general managers on testing and implementing revenue products
• Provide actionable insights from revenue data to stakeholders
• Ensure ad quality and compliance with industry standards (GDPR, CCPA, etc.)
• Stay updated on industry news, regulatory updates, and key technological changes

Qualifications

• 5-7 years of experience leading revenue operations teams in a publishing/media company
• Knowledge of programmatic ecosystems and platforms (Google, Rubicon, Index Exchange, etc.)
• Proven experience in building and scaling direct-to-consumer revenue channels
• Demonstrated ability to develop and execute revenue growth plans
• Experience in building and optimizing data infrastructure for monetization
• Strong leadership skills and strong ability to cross collaborate between teams
• Data-driven problem-solving skills and attention to detail
• Experienced collaborating with product and engineering teams