Administration Officer – Learning and Development – APS4

Our client is a large values-focused Federal Government Agency seeking an experienced Administration Officer (APS4) to support the coordination and delivery of frontline training programs.

This is a hands-on administration role supporting training enrolments, learning systems, reporting, enquiries and day-to-day learning operations across a large workforce.

ROLE DETAILS:

Location: Geelong VIC
Contract: 12 months, with extension potential
Arrangement: Hybrid (2/3 split)

Hours: Mon-Fri 7.5hr days
Rate: $43.82 per hour + super
Eligibility: Australian Citizen required
Applications close: Tuesday 6 October

ABOUT THE ROLE:

You’ll support the administration and deployment of Agency-wide learning programs, helping coordinate enrolments, maintain learner records, respond to staff enquiries and support the Learning Management System.

The role will suit an organised administrator who enjoys working across systems, spreadsheets, stakeholders and high-volume coordination.

KEY RESPONSIBILITIES:

• Coordinate staff enrolments into eLearning and facilitated training.
• Respond to enquiries through Jira, Outlook and Microsoft Teams.
• Maintain learner records, spreadsheets and LMS data.
• Produce routine reporting on training participation and completion.
• Support the creation, testing and deployment of learning modules.
• Prepare correspondence and documentation for learning programs.
• Provide broader administrative support to the Frontline Learning team.
• Identify opportunities to improve processes and systems.

SELECTION CRITERIA:

• Strong administration, coordination or business support experience.
• Excellent organisation skills and ability to manage competing priorities.
• Strong written and verbal communication skills.
• High attention to detail and accuracy.
• Confident using Outlook, Excel, Word, Teams and other business systems.
• Customer-focused approach when supporting internal stakeholders.
• Learning Management System experience highly regarded.
• Jira or similar service management system experience desirable.

APPLY:

Submit your resume, or for further information please contact
Reece Prideaux – Talent International
reece.prideaux@talentinternational.com

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

APS5 Local Community Connector

12 Month Contract | Albany, Northam, Carnarvon, Kalgoorlie, Kununurra & South Hedland | $55.24/hr + Super

Talent International is recruiting APS5 Local Community Connectors to join one of our major government clients across Albany, Northam, Carnarvon, Kalgoorlie, Kununurra and South Hedland. The 12-month contract pays $55.24 per hour + Super, with three roles available across Kununurra and South Hedland.

The role provides an ongoing local presence in the community, helping people understand pathways to disability, mainstream and community supports. You will work with participants, service providers and community stakeholders, providing information, gathering and verifying evidence, supporting plan implementation and helping build inclusive community connections.

Key Responsibilities

• Work with service providers and participants to gather and verify relevant information.
• Support access decisions, plan development and ongoing community supports.
• Work in partnership with communities and respect the culture and context of each community.
• Monitor participant plans and support effective implementation and expenditure throughout the life of the plan.
• Develop outcome-based community connection plans that reflect participant choice and control.
• Undertake participant check-ins, gather and submit evidence and information, and support plan variations where required.
• Provide community members with information about the NDIS, mainstream services and community supports.
• Respond to moderately complex enquiries and provide accurate information and advice.
• Complete administrative and support activities and ensure required follow-up actions are completed.
• Use ICT systems, databases and Microsoft Office applications to support service delivery and reporting.

Essential Criteria

Leadership

• Experience providing mentoring, guidance and support to new staff and other team members.
• Demonstrated proficiency using ICT systems, databases and Microsoft Office applications.
• Demonstrated understanding of Aboriginal and Torres Strait Islander cultures, histories and communities.
• Ability to work respectfully and effectively with First Nations peoples and contribute to culturally safe and inclusive environments.
• Demonstrated high-quality customer service experience in government, community or service-focused environments.
• Experience responding to enquiries, resolving issues and providing accurate information.
• Strong written and verbal communication skills and confidence engaging with a broad range of stakeholders.
• Ability to manage competing priorities and complete administrative follow-up accurately.

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

Talent International is currently recruiting for an APS3 Participant Support Officer to work for one of our Federal Government clients at Bega/Coffs Harbour/Katoomba/Windsor/Parramatta/Penrith/Tamworth/Tweed Heads/Wollongong. The position is a contract role till end of Dec, 2027 with the possibility of extension. The role pays $38.89 per hour + Super.

7.6 hours per day and 38 hours per week

About the Role

As a Participant Support Officer, you will be the first point of contact for participants, customers and stakeholders. You will provide professional and empathetic customer service while helping resolve enquiries, manage participant matters and connect customers with the appropriate services.

This role would suit someone with experience in customer service, service delivery, community services or the disability sector who is comfortable managing sensitive and sometimes challenging conversations.

Key Responsibilities

• Provide high-quality customer service to participants, customers and stakeholders in person, over the phone and via email.
• Respond to enquiries and resolve matters where clear guidance or standard scripts may not be available.
• Refer enquiries to the appropriate internal team, government agency or community service when required.
• Triage moderately complex enquiries and participant matters.
• Manage and resolve participant matters in accordance with relevant legislation, operational guidelines, work instructions and government direction.
• Make outbound calls to participants, service providers and other stakeholders.
• Undertake suitability assessments for entry into and exit from specialist planning streams.
• Manage shared inboxes, assess priorities and escalate urgent or sensitive participant matters.
• Support project activities, including developing project plans, conducting research and analysis and contributing to regular reporting.
• Research possible solutions to moderately complex issues and assist with risk-management activities.
• Work collaboratively with colleagues and contribute to process improvements, team activities and on-the-job support.
• Manage competing priorities while meeting required deadlines and service standards.

Essential Requirements

To be successful in this role, you will have:

• Previous experience in customer service, service delivery or the disability sector.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and the ability to communicate with a diverse range of people.
• Empathy and confidence when handling sensitive or challenging conversations.
• Sound problem-solving and decision-making skills.
• The ability to make evidence-based decisions and exercise good judgement.
• Strong organisational skills and the ability to manage multiple tasks and deadlines.
• The ability to follow procedures, maintain schedules and work within established guidelines.
• Adaptability and confidence working in a changing and dynamic environment.
• A collaborative approach and the ability to contribute positively within a team.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Talent International is currently recruiting for an APS3 Participant Support Officer to work for one of our Federal Government clients at Bega/Coffs Harbour/Katoomba/Windsor/Parramatta/Penrith/Tamworth/Tweed Heads/Wollongong. The position is a contract role till end of Dec, 2027 with the possibility of extension. The role pays $38.89 per hour + Super.

7.6 hours per day and 38 hours per week

About the Role

As a Participant Support Officer, you will be the first point of contact for participants, customers and stakeholders. You will provide professional and empathetic customer service while helping resolve enquiries, manage participant matters and connect customers with the appropriate services.

This role would suit someone with experience in customer service, service delivery, community services or the disability sector who is comfortable managing sensitive and sometimes challenging conversations.

Key Responsibilities

• Provide high-quality customer service to participants, customers and stakeholders in person, over the phone and via email.
• Respond to enquiries and resolve matters where clear guidance or standard scripts may not be available.
• Refer enquiries to the appropriate internal team, government agency or community service when required.
• Triage moderately complex enquiries and participant matters.
• Manage and resolve participant matters in accordance with relevant legislation, operational guidelines, work instructions and government direction.
• Make outbound calls to participants, service providers and other stakeholders.
• Undertake suitability assessments for entry into and exit from specialist planning streams.
• Manage shared inboxes, assess priorities and escalate urgent or sensitive participant matters.
• Support project activities, including developing project plans, conducting research and analysis and contributing to regular reporting.
• Research possible solutions to moderately complex issues and assist with risk-management activities.
• Work collaboratively with colleagues and contribute to process improvements, team activities and on-the-job support.
• Manage competing priorities while meeting required deadlines and service standards.

Essential Requirements

To be successful in this role, you will have:

• Previous experience in customer service, service delivery or the disability sector.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and the ability to communicate with a diverse range of people.
• Empathy and confidence when handling sensitive or challenging conversations.
• Sound problem-solving and decision-making skills.
• The ability to make evidence-based decisions and exercise good judgement.
• Strong organisational skills and the ability to manage multiple tasks and deadlines.
• The ability to follow procedures, maintain schedules and work within established guidelines.
• Adaptability and confidence working in a changing and dynamic environment.
• A collaborative approach and the ability to contribute positively within a team.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

• 4 days in office, 1 day WFH(Macquarie Park)
• ASAP start -Initial 8 week contract
• $45-55 + super per hour (depending on experience)

We’re partnering with a leading organisation in the health and community sector who are seeking an experienced Payroll Officer to join their supportive team in Macquarie Park.

They’re looking for strong payroll professionals who can hit the ground running – particularly those with hands-on Micropay and New Zealand payroll experience.

The Opportunity

You’ll join a close-knit payroll team of nine, working closely with the team to ensure seamless payroll delivery across multiple entities.

The focus will be on maintaining accurate and compliant payroll operations over the holiday period, with the potential for the right person to move into a permanent position in 2025.

What You’ll Be Doing

• End-to-end payroll processing using Micropay (essential)
• Support time and attendance data via Humanforce (training provided).
• Assist with payroll queries, reconciliations, and reporting.
• Ensure accuracy across multiple payroll cycles and entities.

About You

• 2+ years’ experience in payroll, with a strong understanding of end-to-end processes.
• Micropay experience is essential.
• NZ payroll experience required (knowledge of Holidays Act & IRD preferred).
• Comfortable working in fast-paced, multi-entity environments.
• Strong attention to detail and excellent communication skills.
• Available to start immediately (cannot consider notice periods for temp roles).

The Details

• Location: Macquarie Park (hybrid: 4 days office, 1 day WFH)
• Duration:
• Contract through to January 2026
• Hours: 4 days per week
• Rate: $45-55 + super (depending on experience)
• Systems: Micropay (essential), Humanforce & HR3 (training provided)

Why You’ll Love It

• Join a friendly, down-to-earth payroll team with a great culture.
• Make an immediate impact and help keep payroll running smoothl
• Flexible hours outside of pay run weeks.

Please APPLY NOW!

Our client is a large values-focused Federal Government Agency seeking multiple APS4 Participant Support Officers to support participants through administrative, operational, workflow and stakeholder support activities.

This role will suit someone with strong customer service, administration, communication and problem-solving skills who can manage competing priorities, apply policies and procedures, and support participants and stakeholders with professionalism and care.

ROLE DETAILS:

Locations: Richmond, Dandenong or Geelong VIC
Contract: ASAP start to 31 December 2026, with long-term extension highly likely
Hours: Full-time, 7.5hr days – On site
Rate: $43.82 per hour + super
Eligibility: Australian Citizen required

Applications close: Monday 21 September

ABOUT THE ROLE:

You’ll work as part of a team supporting participants, providers and internal stakeholders across a range of administrative and operational tasks.

The role involves managing workflow, undertaking desktop reviews, updating systems, making outbound calls, resolving moderately complex participant matters, escalating more complex issues and supporting process improvement activities.

This is a participant-focused role that requires strong judgement, calm communication and the ability to work within policy, legislation and operational guidelines.

KEY RESPONSIBILITIES:

• Undertake desktop reviews and update information in relevant business systems.
• Manage allocated workflow, priorities and tasks in line with team processes.
• Make outbound calls to participants, providers and stakeholders.
• Resolve straightforward to moderately complex participant matters using policy, legislation and operational guidelines.
• Escalate more complex issues to senior team members or other service delivery teams.
• Support suitability assessments, basic research, analysis and reporting activities.
• Contribute to process improvement, team activities and peer support.

SELECTION CRITERIA:

• Experience within Disability, Aged Care or Health strongly preferred.
• Strong communication, customer service and stakeholder engagement skills.
• Ability to manage workflow, competing priorities and deadlines.
• Confidence applying policies, procedures and legislation.
• Strong attention to detail across admin, systems and operational tasks.
• Calm and professional when managing sensitive or complex matters.
• Ability to use Microsoft Office, CRM systems or similar business systems.
• Local, State or Federal Government experience desirable.

APPLY:

Submit your resume, or for further information please contact
Reece Prideaux – Talent International
reece.prideaux@talentinternational.com

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

My client, a global digital media company is looking to add a Director of Revenue Operations to work out of their NYC based office.

In this role you will set the revenue operations strategy, managing the revenue operations budget, maximizing user and asset value, initiating and growing alternative revenue streams, and delivering on revenue targets.

Responsibilities

• Develop and execute short-term and long-term revenue operations strategies
• Set, track, and report on revenue-related KPIs
• Research and implement diverse revenue streams across company assets
• Oversee ad stack and programmatic results across all formats (display, video, native)
• Drive optimal results with revenue partners via fostering of relationships
• Collaborate with product and engineering teams, as well as general managers on testing and implementing revenue products
• Provide actionable insights from revenue data to stakeholders
• Ensure ad quality and compliance with industry standards (GDPR, CCPA, etc.)
• Stay updated on industry news, regulatory updates, and key technological changes

Qualifications

• 5-7 years of experience leading revenue operations teams in a publishing/media company
• Knowledge of programmatic ecosystems and platforms (Google, Rubicon, Index Exchange, etc.)
• Proven experience in building and scaling direct-to-consumer revenue channels
• Demonstrated ability to develop and execute revenue growth plans
• Experience in building and optimizing data infrastructure for monetization
• Strong leadership skills and strong ability to cross collaborate between teams
• Data-driven problem-solving skills and attention to detail
• Experienced collaborating with product and engineering teams