Digital Marketing Specialist

  • Australia
  • Melbourne
  • Contract
  • Long term contracts, CBD/WFH hybrid

This leading financial services organisation is currently seeking multiple Marketing Journey Experts/Digital Marketing Specialists to build customer journeys and deliver personalised experiences to create / deepen / maintain customer relationships.

Key activities

  • Deliver integrated 1-1 below the line personalised experiences
  • Work with product and marketing stakeholders to deliver propositions via personalised channels, leveraging new marketing technology and capability
  • Work with creative / production / agencies and partners to develop and productionise campaign messaging
  • Collaborate with content strategist to define the customer journey and build out best in class messaging that is relevant for the channel
  • Work with product owners and capability team to develop and operationalise new personalisation capabilities
  • Develop ongoing test and learn framework cross channels to optimise to incremental sales, product usage, and retention

Skills and experience

  • Data-driven campaign experience including the ability to lead end-to-end design, delivery and management of 1-1 integrated marketing communications
  • Knowledge of digital channels and platforms which maximises overall digital execution, innovation and delivery of digitally led customer and commercial outcomes
  • Proficiency in managing digital marketing, website personalisation or targeted marketing, creative development & production
  • Experience with sourcing and analysing data, drawing insights, performance reporting and campaign optimisation
  • Excellent communication skills and experience in working with creative agency and in-house partners to develop campaign creative, messaging, ensuring alignment to brand guidelines, tone of voice and strategic objectives
  • Strong stakeholder management and experience working with a cross functional team to understand existing processes and journeys and deliver to a communication plan within required timeframes
  • Experience in financial services highly regarded

Apply now to secure an interview or contact Josh D’Monte on 9236 7723 for a confidential discussion.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Communications Officer

  • Australia
  • Melbourne
  • Permanent
  • Fun & dynamic team | ASAP start

This leading University are seeking a Project & Communications Officer to provides high-quality project administration and support to a key Portfolio.

Your brand-new role required to support the design and development of project reporting packs, translating complex information into digestible, visually appealing documentation that support a consistent message and presentation for stakeholders. To do this you will need to be proficient across the Microsoft Suite, and ideally have skills in other design software.

Key activities

  • Contribute to pack preparation, including applying quality communication and design skills
  • Translate project documentation into clear consistent messages, action items or tasks
  • Manage various tasks to support initiatives and project for example risk documentation, actions registers, agenda and minutes, as well as project and PMO communications
  • Use AI tools to uplift the above tasks and continually improve ways of working
  • Work closely with members of project governance forums to ensure inputs and outputs are actioned in a timely manner and with external vendors to ensure contractual administration is managed appropriately
  • Coordinate team members’ access and permissions to key systems and tools, such as MS SharePoint, MS Teams and Smartsheet

Skills and experience

  • Proven experience in a similar role supporting large Program or Projects
  • Exceptional writing skills showing flexibility across a range of purposes, audiences, and styles as well as strong attention to detail
  • Ability to develop and prepare high-quality information and materials to support to support clear and effective communication of project information to key stakeholders
  • Strong problem-solving skills, including thinking creatively and working collaboratively across teams to solve business challenges
  • Excellent interpersonal and communication skills, including the ability to work effectively as part of a dynamic and fast-paced team environment
  • Good judgement skills, with an ability to anticipate stakeholder needs, and to identify dependencies across different pieces of work
  • Experience with AI tools highly regarded

Apply now to secure an interview or contact Samantha Hogan on 9236 7786 for a confidential discussion.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

APS5 Complaints Officer

  • Australia
  • Melbourne
  • Contract
  • Up to AU$55.24 per hour

The opportunity

Our client is a community focused Regulatory Federal Government Agency. They have an exciting opportunity available for multiple APS5 Senior Complaints Officers to join the Outstanding Matters Team in resolving complaints about the quality and safety of services and supports by NDIS providers in accordance with legislation.

Labour Hire daily rate contract spanning an initial 6 months with the option to extend for a further 6. Hourly rate on offer is $55.24 + Superannuation, to be based out of our client’s Melbourne CBD location.

About the role

The position is an important team leadership position and will have delegated authority and responsibility to resolve issues and risks across wide-ranging activities of substantial depth involving significant detail. The role requires providing leadership, control, planning, resource management, performance management and decision making for the Team Membership and assigned Contractors working within the work area.

Responsibilities:

  • Assessing and monitoring complaints and other regulatory intelligence, consistent with the National Disability Insurance Scheme Act 2013 and Rules.
  • Managing a caseload of complaints in connection with the provision of supports and services by Registered or unregistered NDIS providers, including the assessment of complex matters and escalating incidents for investigation or other action where necessary.
  • Identifying and providing advice on trends and issues through the oversight and review of complaints received by the NDIS Commission.
  • Completing assessments of complaints and other regulatory intelligence to a quality standard within agreed timeframes.
  • Providing education and training to providers in relation to identifying incidents, preventing and effectively responding to abuse and neglect of people with disability, through the provision of information about the Commission’s functions.
  • Developing and maintaining strategic relationships with a large and diverse range of external stakeholders, including state and territory counterparts, service providers, and regulatory bodies to facilitate the work of the function.
  • Preparing complex and/or sensitive correspondence and corporate documentation, including reports, briefings and submissions.
  • Contributing to a learning culture where expertise can be developed and appropriately shared.
  • Contributing to supporting and building capability in a team environment through input in team and national forums.
  • Have an understanding of vicarious trauma which may occur through conversations with providers and participants and/or when reading documentation where distressing information may be disclosed.

Please note:

The successful candidates will be required to be eligible to obtain Baseline Clearance, or already possess this.

About you

  • Australian citizenship is a requirement to be eligible for this position
  • You must already possess a baseline security clearance
  • Good communicator in a variety of formats
  • Demonstrated experience within a Complaints environments
  • Background with regulatory bodies, Disability or Government highly advantageous
  • High emotional intelligence

APPLY

Submit your resume, or for further information please contact samuel.beckett@talentinternational.com

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Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Editor

  • Australia
  • Melbourne
  • Contract
  • AU$60 - AU$65 per hour

This Government agency is seeking an experienced Editor to join the team on a contract basis. It is a 3 months contract role to start with. The role commences in April 2024.

Responsibilities

  • Assist in the management of reports and communications outputs
  • Contribute to the development and maintenance of templates and guidance
  • Establish and maintain positive relationships with internal and external stakeholders
  • Monitor and maintain records and content

Required

  • Demonstrated editorial and production experience
  • Ability to prepare a broad range of high quality and professional communication materials
  • Advanced knowledge of word processing, desktop publishing and design packages
  • Experience with Adobe Photoshop, Indesign, SmartDraw or similar

Apply now to secure an interview or contract Ahmad Jahfar at ahmad.jahfar@talentinternational.com

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Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Editor

  • Australia
  • Melbourne
  • Contract
  • AU$60 - AU$65 per hour

This Government agency is seeking an experienced Editor to join the team on a contract basis. It is a 3 months contract role to start with.

Responsibilities

  • Assist in the management of reports and communications outputs
  • Contribute to the development and maintenance of templates and guidance
  • Establish and maintain positive relationships with internal and external stakeholders
  • Monitor and maintain records and content

Required

  • Demonstrated editorial and production experience
  • Ability to prepare a broad range of high quality and professional communication materials
  • Advanced knowledge of word processing, desktop publishing and design packages
  • Experience with Adobe Photoshop, Indesign, SmartDraw or similar

Apply now to secure an interview or contract Ahmad Jahfar at ahmad.jahfar@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Media & Communications Specialist

  • Australia
  • Melbourne
  • Contract
  • AU$89000 - AU$98000 per annum

The Role

We are seeking a Media and Communications Specialist to join our government client. Reporting to the Senior Communications Specialist, you will play a key role in identifying and leveraging external communications opportunities to amplify our strategic vision, priorities, values, and community success. The role is a part-time fixed term contract until the end of Dec 2024 + Possible Extensions.

Responsibilities:

  • Identify and capitalise on external communications opportunities, including media relations, awards, and events.
  • Build and maintain strong media relationships.
  • Develop and implement effective media strategies.
  • Handle issues management and reputation management.
  • Act as an exceptional storyteller, conveying complex information in simple language.

About You:

  • Proven experience in external communications.
  • Strong understanding of media strategy, issues management, and reputation management.
  • Demonstrated ability to identify media stories/angles and develop effective media strategies.
  • Experience briefing senior stakeholders and managing communication issues.

If this sounds like you Apply Now or email Ahmad at ahmad.jahfar@talentinterntional.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

APS5 Internal Review Officer

  • Australia
  • Greater Geelong
  • Contract
  • Up to AU$55.24 per hour

The Opportunity
This Federal agency is supporting and managing a transformative marketplace which supports people with disability and increases community engagement through more flexible access to benefits with a personalized plan and support team.

You will be joining a national, virtual team responsible for managing and triaging a pipeline of Participant-driven plans & complaints reviews. This role is based in Geelong.

12 Month initial term contract paying $55.24 per hour + Super.

The Role
APS 5 Internal Review Case Officer Your responsibilities will include:

  • Working with participants to gather information regarding the nature and context of review requests, informing participants and their representatives about decisions, reviews and the appeals process.
  • Undertaking evidence-based decision making as prescribed in the NDIS Act, NDIS rules, Operational Guidelines and NDIA policies.
  • Monitoring and managing caseloads, ensuring internal reviews are completed within set timeframes.
  • Contributing to quality improvement activities to enhance service delivery practice, processes and systems.

About you

  • An ability to develop plans and objectives for short term tasks and contributing to strategic planning for longer-term initiatives.
  • Experience supporting and working with people with disability and / or carers and family – Aged Care
  • Ability to manage a high-volume caseload
  • Excellent analytical skills and ability to work in a team dealing with complex information
  • Experience assessing complex information within legal and operating process guidelines to make fair and auditable decisions (review decisions assessable by the Administrative Appeals Tribunal)
  • Ability to communicate outcomes both written and verbally
  • Strong ability to document cases in a CRM or similar system and experience with MS Office suite
  • You must be an Australian Citizen to be eligible for this position

Please note Successfully screened applicants will be required to complete a writing task prior to submission

APPLY
Hit apply now or for more information email samuel.beckett@talentinternational.com

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Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Communications and Marketing Specialist

  • Australia
  • Melbourne
  • Contract
  • Negotiable

  • 12-month Initial contract + potential 6-month extension
  • Develop Marketing material for a large federal government.
  • Must be Australian Citizen to apply.

Our client is looking for a Communication and Marketing Specialist to join the team and contribute to the development, delivery, and evaluation of marketing and communication campaigns within the business. You will implement and contribute to stakeholder engagement processes and supporting the engagement activities.

Requirements:

  • 5+ years in a Marketing and communications or similar role
  • Experience working in marketing campaigns for large enterprise organisation
  • Excellent written communication skills to produce a wide range of communication materials and the capability to simplify complex concepts for a variety of audiences.
  • Demonstrated ability in communication and marketing practices, including a variety of communication channels, including social media, websites, e-newsletters, and print materials.
  • Experienced in stakeholder and community engagement events.
  • Proven organisational skills including the ability to manage complex projects, use sound judgement in decision making, prioritise and meet deadlines.
  • The ability to coordinate events effectively in a team-based, multi-program environment.
  • Must be Australian Citizen to apply.

Benefits

  • Secure, fully funded 12-month initial contract with ongoing extensions.
  • Competitive rate on offer
  • Central CBD location – 2 days WFH

If you would like to know more, please contact Bini James on 03 9236 7708!!

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Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

EL1 Communications and Marketing Specialist

  • Australia
  • Australian Capital Territory
  • Contract
  • Super
  • EL1 Communications and Marketing Specialist within a federal government agency
  • Contract Term: 12M + 6M extension option
  • Hybrid working option is available (Maximum 2 days WFH)

Our client is seeking a contractor at EL1 equivalent Communications and Marketing Specialist to join the Water Market Reforms Program.

About the role
The Water Market Reforms program will deliver the Government’s water market reforms priorities through the develop and implementation of a new Water Market Data Standard (WDMS), new data collection and reporting responsibilities and eventually new digital infrastructure in the form of a single National Water Data Hub (WDH).

Key Responsibilities
The responsibilities of the role include but are not limited to:

  • Developing, delivering, and evaluating the success of marketing and communication campaigns in collaboration with the Water Market Reforms program team, Government Agency partner organisations, internal delivery partners and the Bureau’s Communications Team.
  • Implementing and contributing to stakeholder engagement processes and supporting the engagement activities of customer focussed staff working on Water Market Reforms.
  • Developing materials to support senior Bureau leaders and staff in communicating and engaging with customers and stakeholders and maintaining effective records of all communication and engagement activities.
  • Building and managing relationships with a range of internal and external stakeholders.
  • Complying with all Bureau work, health and safety policies and procedures, and taking reasonable care for your own health and safety and that of employees, contractors and visitors who may be affected by your conduct.
  • Demonstrating commitment to APS Values, Employment Principles, Code of Conduct and the Bureau’s Commitment to Diversity & Inclusion.
  • Striving to achieve and encouraging others to do the same. Monitoring progress and identifying risks that may impact on outcomes.
  • Agreeing clear performance standards and working towards achieving them.

Skills and Experience

  • The successful candidate will be proactive in seeking opportunities to generate and distribute content, continuously striving for better outcomes. They will have demonstrated experience in leading marketing and communication activities that increase the awareness, desire and adoption of key projects and their outputs. Experience in a national, high-profile organisation is highly desirable, and a strong understanding of regional Australia and the context in which the Bureau operates is also desirable.
  • The successful candidate may be required to work extended hours at short notice or be available to work outside normal office hours to support the Water Market Reforms Program.

Qualifications

  • A degree or diploma from an Australian educational institution, or a comparable overseas qualification, which is appropriate to the duties; OR other comparable qualifications, which are appropriate to the duties.

Eligibility/Other Requirements:

  • To be eligible for employment in this role, you must be an Australian citizen, have an up-to-date police check with no qualifications or disclosable outcomes.

How to Apply:
To apply for this opportunity, please submit your application to Connie at Talent International by clicking the “APPLY NOW” button. Alternatively, you can contact Connie on 02 6129 6318 or connie.tong@talentinternational.com for further information.

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Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Social Media Specialist

  • Australia
  • Perth
  • Permanent
  • Negotiable

The successful candidate should possess the following skills:

  • A thorough understanding of social media algorithms, trends, guidelines, and best practices.
  • Experience in creating organic social media schedules for platforms such as Meta, TikTok, and LinkedIn.
  • Experience in paid social media advertising on platforms such as Meta, TikTok, and LinkedIn.
  • Solid knowledge of social media analytics and management tools.
  • Strong organizational skills, with the ability to prioritize work across multiple projects, channels, and campaigns.
  • Experience using Adobe Suite, including Illustrator.
  • Excellent copywriting and editing skills.
  • Attention to detail and professionalism.
  • Strong teamwork and collaboration skills.
  • The ability to take initiative and thrive in a fast-paced environment.
  • Exceptional time and deadline management skills.
  • A high client service ethic.
  • Comfortability working behind and in front of the camera.

    *A degree qualification in appropriate disciplines such as marketing, communications, graphic design, and/or any other digital creative areas would be highly advantageous but not absolutely essential.

    Responsibilities of the Social Media Specialist include:

  • Manage the day-to-day handling of multiple client social media channels, adapting content to suit each different platform.
  • Curate and create engaging multimedia content across multiple platforms.
  • Write highly engaging social copy, tailored to each platform and consistent with the client’s brand voice.
  • Manage and oversee the social media components of all client organic schedules, paid campaigns, and projects.
  • Collaborate with the creative pod and account manager to ensure brand consistency and timely delivery of client campaigns while paying attention to detail and achieving outlined KPIs.
  • Oversee, plan, and deliver content across different platforms using scheduling tools.
  • Oversee the creation and implementation of monthly social media schedules.
  • Monitor, track, analyze, and report on performance on social media platforms using analytics tools and adjust strategies accordingly.
  • Manage a budget for social media activities and report on ROI.
  • Develop and implement new strategies to leverage social media and drive objectives.
  • Communicate with followers, respond to queries, monitor community feedback, and foster online discussions.
  • Continually learn, test, measure, and optimize performance on all social media activities.
  • Attend content shoots on-site with clients.
  • Manage time efficiently across multiple clients and projects.

    Match the selection criteria? Click the “APPLY” button now! Alternatively, if you are interested in finding out more about the position and want to have a confidential conversation, please email Andrew Mackin Brown at andrew.mackinbrown@talentinternational.com.

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Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.