Product Support Specialist x 3 - Perth - FIFO

  • Australia
  • Perth
  • Contract
  • Negotiable
  • Major resource company with high paced, vibrant work environment
  • Contract Duration: 12 months
  • Working Hours: 12.5 hour days
  • Working days: 8 days on – 6 days off or 7 day/nights on – 7 days off

Work with Cutting-Edge Mining Automation Technology

A leading mining company is seeking a Product Acceptance Specialist to support the development, validation, and continuous improvement of their Integrated Technology – Automation Projects. This role offers an exciting FIFO opportunity (8 days on / 6 days off or 7 days/nights on / 7 days off) and is crucial in ensuring the seamless integration of autonomous mining technologies.

Key Responsibilities:

  • Validate their Fortex suite of products and other autonomy projects.
  • Provide subject matter expertise and collaborate with key stakeholders, including Autonomy Definition Group, Engineering Teams, and Onsite Support.
  • Develop tutorial documentation and mentor end-users on delivered products.
  • Conduct quality risk assessments and ensure compliance with mining regulations.
  • Support continuous improvement by identifying and implementing enhancements.

About You:

  • Minimum 3 years of site-based experience in a mixed mining fleet environment with exposure to mining technology.
  • Proficient in Fleet Management Systems and experienced in validation testing.
  • Strong analytical and problem-solving skills with a holistic approach.
  • Advanced proficiency in Microsoft Office Suite and corporate software.
  • Ability to mentor, influence, and effectively communicate across all levels.
  • Familiarity with Jira and Confluence is advantageous.
  • Knowledge of mining production principles, efficiency drivers, and safety regulations.
  • Ability to work flexibly, challenge conventional thinking, and adapt to dynamic environments.

Why Join?

  • Be at the forefront of mining automation and technology innovation.
  • FIFO roster providing work-life balance.
  • Contribute to cutting-edge projects shaping the future of mining.
  • Competitive remuneration and career development opportunities.

Please apply if you have the Fleet Management experience needed. For further information please contact Tracy Kandiah on 08 6212 5511.

For a full list of vacancies please visit www.talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Technical Support

  • Australia
  • South Australia
  • Contract
  • Negotiable

Desktop Support Role
Adelaide Hills Based Role
Initial 6 months contract with possible extensions

One of our clients is looking for a Desktop Support Engineer based in the Adelaide Hills area.

Required:

  • Good communication skills
  • Exceptional experience in desktop support
  • Experience in Windows / iOS / Server / Network support knowledge / understanding
  • Drivers license / willing to travel / someone who is local to the Hills area a benefit

If you want to know more, click “APPLY” or you can directly reach out to Ivan Aureus at ivan.aureus@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Technical Support

  • Australia
  • South Australia
  • Contract
  • Negotiable

Desktop Support Role
Adelaide Hills Based Role
Initial 6 months contract with possible extensions

One of our clients is looking for a Desktop Support Engineer based in the Adelaide Hills area.

Required:

  • Good communication skills
  • Exceptional experience in desktop support
  • Experience in Windows / iOS / Server / Network support knowledge / understanding
  • Drivers license / willing to travel / someone who is local to the Hills area a benefit

If you want to know more, click “APPLY” or you can directly reach out to Ivan Aureus at ivan.aureus@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

IT Operations Manager

  • Australia
  • Australian Capital Territory
  • Permanent
  • Negotiable

Position Title: IT Operations Manager (2IC)

Reporting To: Head of Information Technology

The Australian Medical Association (AMA) is the most influential membership organisation representing registered medical practitioners and medical students of Australia. The AMA promotes and protects the professional interests of doctors, and the healthcare needs of patients and communities.

The Federal Secretariat of the AMA contributes to the achievement of this objective through the development of health policy to increase and maintain provision of world-class medical care to all Australians and undertaking advocacy activities on these policies and the main issues affecting members. This is achieved via a research based and campaign driven programs stream, and a stream focused on a portfolio comprising committee and issues driven priorities.

The Federal Secretariat also delivers relevant member services and works with members directly to grow and value membership of the AMA.

The IT group is part of the AMA Corporate Services Department, providing internal and shared services to state and territory AMA entities and subsidiary partners. The AMA is an energetic and dynamic organisation with ambitious goals, a nationally significant presence and a diverse and welcoming team environment. The AMA is centrally located in modern offices in Barton and can offer flexible work options, broad and diverse IT leadership opportunities and career development.

Responsibilities
We are seeking an IT Operations Manager to oversee our AMA IT opertions, including internal and shared IT services, service desk and associated services for telephony, membership platforms and call centre functions. This integral role will play a key leadership function within the AMA group, defining service standards, negotiating contracts and managing the performance of services in support of strategic enterprise objectives. The ideal candidate will have a background in technology with strong expereince in IT service management and be able to lead a team of IT professionals, negotiate and manage contracts to deliver high-quality services to our clients and possess great customer services skills while being able to manage and balance expectations and AMA capabilities.
The IT Operations Manager will have a range of responsibilities including, but not limited to:

  • Define and document IT service offerings in consultation with key stakeholders, including key performance indicators, escalation pathways and prioritisation processes.
  • Develop and implement IT service management policies and procedures.
  • Manage the IT service desk and ensure that all incidents are resolved in a timely manner.
  • Monitor and report on the performance of IT operations.
  • Ensure that all IT operations are delivered in accordance with agreed service level agreements (SLAs).
  • Manage relationships with internal and external stakeholders.
  • Develop and maintain a knowledge base of IT service management best practices.
  • Ensure that all IT operations are delivered in compliance with relevant legislation and regulations.
  • Apply commercial acumen to IT service design such that services are efficient and sustainable.
  • Training internal and external staff in key business technologies and service processes, developing and promoting awareness & information campaigns.
  • Manage performance of key contracts relating to IT service functions.
  • Lead continuous improvement of IT service delivery, including consultation with clients on service performance goals and key partners in service delivery.

Criteria

  • Proven strong Stakeholder interactions: communication, negotiation & influencing
  • Sound coordination skills to handle multiple concurrent assignments in a timely manner.
  • Awareness or experience with industry service management methodologies such as ITIL.
  • Relevant qualifications or a combination of qualifications and experience relevant to the role.
  • Experienced / proficient in the use of data analysis, managing complex issues, and maintaining accurate records.
  • Excellent written and verbal communication skills.
  • Demonstrated experience mapping, negotiating and improving IT services.

This position description is not intended to be either prescriptive or exhaustive; it is issued as a framework to outline the main areas of responsibility at the time of writing.


Isn’t it broader than this? [IQ1]

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Desktop Support (24 months)

  • Australia
  • Sydney
  • Contract
  • Competitive

Title: Desktop Support
Contract Length: 24 months
Location: On-site in Sydney, 5 days a week (no remote options)

About the Role

We are seeking a skilled Desktop Support Engineer to join our IT Helpdesk team. This is a hands-on, client-facing role where you’ll provide technical assistance and ensure seamless IT operations in a fast-paced, dynamic environment.

Key Responsibilities

  • Provide on-site technical support for desktop and laptop hardware, software applications, and peripherals
  • Diagnose and resolve technical issues, including operating system errors, network connectivity problems, and application malfunctions
  • Install, configure, and maintain IT equipment, including workstations, printers, AV/Meeting room equipment, and mobile devices
  • Manage IT inventory, including tracking equipment and ensuring timely replacements and repairs
  • Support Office 365, Active Directory, VPNs, and other IT systems

What We’re Looking For

  • Demonstrated experience with Windows & Mac OS, Microsoft 365, ServiceNow, Active Directory, Intune/SCCM, and networking concepts
  • Familiarity with mobile devices (Android/Apple), voice communication systems, and video conferencing platforms
  • Strong problem-solving skills and ability to prioritize tasks in a fast-paced environment
  • Certifications such as CompTIA A+, Microsoft, or JAMF (preferred)
  • Excellent communication and customer support skills with the ability to explain technical concepts to non-technical users
  • A valid driver’s license is preferred

Ready to take on this exciting opportunity? Apply today and become an integral part of a high-performing IT team!

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Salesforce Developer

  • Australia
  • Sydney
  • Contract
  • Competitive

Title: Salesforce Developer
Contract Length: 9 months
Rate: $990/day (inclusive of super)
Location: Sydney (2 days in-office, hybrid)
Requirement: Must be an Australian Citizen

About the Role

We are seeking a highly skilled Salesforce Developer to join a dynamic team on a 9-month contract. In this role, you’ll leverage your expertise in Apex and Lightning Web Components (LWC) to develop and deliver custom Salesforce solutions that drive impactful business outcomes.

Key Responsibilities

  • Design, develop, and deploy Salesforce applications using Apex, LWC, and Omni.
  • Build and maintain custom objects, fields, and page layouts tailored to business needs
  • Configure workflows, process builders, validation rules, and reports
  • Implement seamless integrations between Salesforce and external systems, ensuring data consistency and integrity
  • Troubleshoot and resolve issues with Salesforce applications, including code defects and integration challenges
  • Produce detailed technical documentation, including design and as-built reports

What We’re Looking For

  • Proven experience in Salesforce development, with strong expertise in Apex and LWC.
  • Proficiency with Salesforce APIs and integration tools.
  • A track record of delivering customized Salesforce solutions aligned with business requirements.

Ready to take your Salesforce development expertise to the next level? Apply today and become part of a team shaping innovative Salesforce solutions!

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Helpdesk Analyst

  • Australia
  • Adelaide
  • Contract
  • Negotiable
  • Helpdesk Analyst
  • Multiple contractual roles
  • Adelaide based roles

We are looking for an experienced Helpdesk Analysts (Multiple Roles) to join one of our clients in Adelaide. The following skills and experience are essential to be successful in this role.

Experience and skills we are looking for:

  • Excellent communication skills, customer service skills, coupled with effective trouble shooting skills.
  • Exhibit a capacity for innovative thinking and proficient problem-solving skills.
  • Possess sound written communication skills which result in effective and appropriate communication with a broad range of people.
  • Experience with Exchange, Windows, Microsoft 365, which includes SharePoint, Teams, and OneDrive.
  • Proficient in the use of mobile operating systems, including Android and iOS, and related mobile hardware.

Knowledge and Skillset required:

  • Active Directory
  • Microsoft Endpoint & SCCM
  • Remote Desktop Tools
  • Office 365 and Outlook

If the above role sounds of interest, please click on “Apply Now”, or get in touch with Sheril via call on 088228 1500 for a confidential chat!

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

IT Support Technician

  • Australia
  • Melbourne
  • Contract
  • Negotiable
  • Government Department – Contract until End of April 2024
  • Blackburn Location – Driver’s Licence Required
  • 2nd Level IT support

This position requires an experienced and customer focused IT Support Technician to
provide ICT Desktop and iPad rollout support and generalist IT Support assistance across this Government agency.

Key Accountabilities

  • Setting up workstations, windows and software
  • Support workstation hardware, laptops, desktops, screens, docks
  • Roll up iPad devices to staff
  • Provide high level of customer service to staff
  • Manage and resolve logged requests and incidents

Skills & Competencies

  • 1-2 years experience working as an IT Support Technician
  • Experience across Windows 7, Windows 8, windows 10, Office 2013, Office 365
  • Experience working on an iPad rollout
  • Experience in providing onsite, face to face or remote support
  • Excellent communication and customer service skills

What’s in it for you:

  • Government Agency
  • Blackburn Location
  • Contract until End of April 2024

Express your interest to Sarah Jordan by clicking the ‘Apply Now’ button below or contact on 9236 7765.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Senior Support Analyst // Data Support Analyst

  • Australia
  • Sydney
  • Permanent
  • AU$120000 - AU$150000 per annum

Our client is a Tier1 client in the Financial Services sector. They are seeking a highly skilled and motivated Level 2 Data Support Analyst with expertise in PySpark and a solid understanding of financial markets. The ideal candidate will play a key role in providing technical support for data systems, resolving data-related issues, and optimizing data workflows. You will work closely with internal teams and clients to ensure the integrity and reliability of their data platforms, enabling efficient decision-making within the financial services sector.

Responsibilities:

  • Provide Level 2 support for data-related issues across multiple data platforms and environments.
  • Troubleshoot and resolve complex data issues, including data discrepancies, missing data, and system performance issues.
  • Collaborate with Level 1 support teams to resolve routine issues and escalate complex incidents when necessary.
  • Support data integration tasks across different systems and databases in financial applications.
  • Utilise PySpark for data processing and analysis, handling large datasets and ensuring scalability and performance.
  • Troubleshoot performance issues related to PySpark jobs and optimise execution.
  • Support the integration of financial market data into internal systems using APIs or other data protocols.
  • Collaborate with cross-functional teams (e.g., data engineers, analysts, and traders) to identify data requirements and implement solutions.
  • Provide technical documentation and knowledge transfer to internal stakeholders.
  • Ensure effective communication with clients and teams regarding data issues and solutions.

Requirements:

  • 5+ years of experience in a data support or similar role, with a strong understanding of data processing and support systems.
  • Proven experience with PySpark for data processing and analysis on large datasets.
  • Understanding of code and able to read code (PySpark) – A MUST.
  • Solid understanding of financial markets, including financial instruments, market data, and trading systems.
  • Familiarity with database systems (SQL, NoSQL) and data integration tools.
  • Knowledge of financial data formats and market feeds (e.g., Murex, Caplypso, Broadway) is an advantage.

If you think you have above skills and experiences, click ‘Apply’ button or send your resume to alex.nguyen@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Service Desk Engineer

  • New Zealand
  • Auckland
  • Permanent
  • Negotiable

What you will need to bring:

  • 2+ years of IT support experience, with a strong background in Microsoft applications.
  • Proven ability to handle complex Level 1 & 2 support queries.
  • Experience working within the ITIL framework.
  • Be a great relationship builder, this is a tight knit team who are socialble in and outside of work.

What’s in it for you?

  • Join a supportive and friendly team in a cooperative work environment.
  • Explore a variety of technologies and enhance your skill set.
  • Enjoy our central CBD location with convenient access and amenities.

If you’re interested and currently residing in New Zealand with the right to live and work here, please apply now to register interest!

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Desktop Support Officers

  • Australia
  • Perth
  • Contract
  • Negotiable

IT deployment project that spans across diverse sites? We’re seeking an experienced and motivated professional to join our team for a Windows 11 deployment project involving over 1600 devices. This is your chance to work in varied locations, from metropolitan offices to vibrant regional hubs and recreation camps.

Key Responsibilities:

  • Upgrade Windows 10 devices to Windows 11, multiple thousands of devices.
  • Onboard regional sites to Microsoft Intune – if preferred
  • Travel to regional offices and recreation camps to perform upgrades (approximately 150 devices) – if preferred
  • Conduct an asset stocktake of all devices and corporate mobile phones within project scope across metro and regional sites.
  • Confirm and complete Intune enrolment for corporate mobile phones as needed.
  • Build and deploy new machines for hardware incompatible with Windows 11.
  • Provide pre- and post-deployment support services.
  • Assist with the disposal of out-of-support devices.

Required Skills and Experience:

  • Proficiency in Microsoft Intune, including troubleshooting autopilot enrolment and network issues.
  • Expertise in deploying Standard Operating Environment (SOE) images via Dell Support Assist cloud portal or Windows 11 USB boot media.
  • Hands-on experience with in-place upgrades from Windows 10 to Windows 11.
  • Basic understanding of Group Policy Objects (GPOs) for device, baseline security, and user policies.
  • Ability to execute basic PowerShell scripts.
  • Competence in fault-finding and diagnosing issues on Windows 10/11 devices and Microsoft Office applications.
  • Experience installing software packages and working with Active Directory and Azure Active Directory.
  • Capability to document issues and collaborate with systems teams to resolve challenges.
Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Application Support Analyst (EAI)

  • Australia
  • Sydney
  • Contract
  • Competitive

Title: Junior Application Support Analyst (EAI)
Rate: $495/day
Duration: 12 months
Start: ASAP
Primary Technology: Enterprise Application Integration (EAI)

Job Description:

We are seeking a Junior Application Support Analyst to join the team, where you can collaborate in providing the capability to Operate, Run, and Support Applications in scope. Where incidents and problems occur, the goal is to work collaboratively with the client’s Application teams to address the root cause and restore services as soon as possible. Application Support Services manage the application in Production but will include DevTest and PreProd where required.

Key Responsibilities:

As an application support Analyst, you will act as a software assessor, providing a dynamic service to identify and solve issues within multiple components of critical business systems. You are required to be expert in Integration / API based Prod Support, IBM MQ and IBM App Connect Enterprise software, IBM WBI Message Broker Technologies. On-premises and Cloud Hosting, Capacity Management, and Monitoring. Mentor junior resources, coach and train as required. Beginner proficiency in Infrastructure Event Management and IT Infrastructure Operations is recommended.

Skills required:

  • Integration / API based Prod Support
  • IBM MQ and IBM App Connect Enterprise software
  • IBM WBI Message Broker
  • Configuration management
  • Working knowledge of integration technologies and data extractions mechanisms like MQ, REST, API-based integration, etc., but not limited to
  • Understanding of AWS or Azure cloud platforms

Due to the requirements of this position, this role is only open to Australian citizens. a baseline security clearance would be highly regarded. If you meet the requirements and want to grow your career, APPLY NOW !!

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.