APS5 Junior Cyber Security Operations Analyst

  • Australia
  • Greater Geelong
  • Contract
  • Negotiable

The opportunity
Our highly valued client is a federal government agency, who are seeking an APS5 Junior Senior Cyber Security Operations Analyst to join the Protective and Cyber Security Branch.

  • Geelong location with minimum 3 days in the office
  • Daily rate range negotiable
  • 12 month initial contract plus 12 month extensions

The role
As a Junior Cyber Security Operations Analyst will undertake technical cyber security activities under the leadership of the Assistant Director of Cyber Security Operations. You must possess and demonstrate technical competency in areas of cloud security (Azure/AWS), endpoint and network security, threat intelligence and hunting, data loss prevention, vulnerability management, and incident response. You will be required to support and contribute to the protection of the Agency’s systems, users, and data. As part of the Cyber Operations team, the role will help ensure the capability to build and protect cyber-resilient information technology platforms and support strategic objectives. The role will involve the key responsibilities: Conducting monitoring, investigation, and mitigation of security incidents within security tools (including Microsoft Defender 365 stack, Azure Security Centre, IntSights, Splunk)

Please note that this role has the potential for a requirement to work a rotating roster between 0700 and 1900 AEST.

Duties will include:

  • Analysing security event data and identifying suspicious/malicious activity from networks and systems
  • Perform incident response activities while under direction
  • Responding to events and incidents using established Standard Operating Procedures (SOPs)
  • Escalate complex incidents, and engage with Subject Matter Experts
  • Perform and manage phishing simulations
  • Research new and evolving threats and vulnerabilities to the Agency’s threat landscape
  • Conduct log analysis and develop visualisation and reporting within Splunk
  • Collaboration with Security Operations and IT engineers to implement security controls
  • The ability to work under broad direction and to quickly gain knowledge of in a range of technologies

Skills and experience
To succeed in this role you will need:

  • Up to 2 years experience in CSOC roles coupled with cyber security qualifications and certification
  • Demonstrated familiarity with log aggregation and Security Incident and Event Management (SIEM) systems
  • Knowledge of the Information Security Manual (ISM) and cyber security concepts
  • Demonstrated working knowledge of Incident Response Frameworks (NIST SP 800-61 Incident Handling Guide, Mitre Frameworks)
  • Formal tertiary qualifications or industry certifications in a cyber security related field (e.g. Azure/AWS, Splunk Certified)
  • Worked in a Security/Network Operations Center (or similar)

Please note that this role is only open to Australian Citizens, and you must be eligible to obtain an NV1 security clearance.

Apply:
Submit your resume, or for further information please contact jarrodd.edwards@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Customer Engineer - Greymouth

  • New Zealand
  • Contract
  • Negotiable

The inside word:

  • You will be responsible for providing installations, maintenance and repairs on equipment within Greymouth and surrounding areas, to assure continuity of customer operations and high levels of customer satisfaction.
  • Put your physical hardware experience to good use!
  • Work amongst a team that is focused on working smarter, not harder.
  • Specific training will be provided.
  • Join in on regular ride-alongs with other Technicians.

Why you’re special:

  • You have physical hardware experience.
  • You are able to work autonomously at any given time.
  • You are able to maintain a high standard of work responsibilities in all duties.
  • You have an interest in IT, hardware and/or electronics.
  • You have excellent communication skills and work well amongst a team.
  • You are an avid problem solver and willing to learn.
  • You have a full NZ Drivers License.

What’s in it for you?

  • Join an enterprise technology leader.
  • Global brand with very long staff tenure.
  • Specific training is provided by the client.
  • Chance of extension on the contract.
  • Add more exposure to your hardware experience!

Apply now to register interest!

Please note that only candidates with NZ Citizenship, Residency or a valid work visa, who are residing in NZ will be considered for this position.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Customer Engineer - Queenstown

  • New Zealand
  • Contract
  • Negotiable

The inside word:

  • You will be responsible for providing installations, maintenance and repairs on equipment within Queenstown and surrounding areas, to assure continuity of customer operations and high levels of customer satisfaction.
  • Put your physical hardware experience to good use!
  • Work amongst a team that is focused on working smarter, not harder.
  • Specific training will be provided.
  • Join in on regular ride-alongs with other Technicians.

Why you’re special:

  • You have physical hardware experience.
  • You are able to work autonomously at any given time.
  • You are able to maintain a high standard of work responsibilities in all duties.
  • You have an interest in IT, hardware and/or electronics.
  • You have excellent communication skills and work well amongst a team.
  • You are an avid problem solver and willing to learn.
  • You have a full NZ Drivers License.

What’s in it for you?

  • Join an enterprise technology leader.
  • Global brand with very long staff tenure.
  • Specific training is provided by the client.
  • Chance of extension on the contract.
  • Add more exposure to your hardware experience!

Apply now to register interest!

Please note that only candidates with NZ Citizenship, Residency or a valid work visa, who are residing in NZ will be considered for this position.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Desktop Support Engineer

  • Australia
  • Adelaide
  • Contract
  • Negotiable

Desktop Support Engineer – Level 2
Adelaide Based Role
Initial 12 months contract with possible extensions

Candidates with valid Australian Visa will be considered for this role. No Visa sponsorship available.

One of our clients is looking for a Desktop Support Engineer – Level 2, based in Adelaide.

Required:

  • Experience with SCCM and patch management
  • Experience using Intune and concepts behind MDM and MAM
  • Experience using M365 admin centres.
  • Windows 10 Pro (Enterprise) – and is aware of Feature/Quality Updates
  • Experience in med-large corporate environment using ‘enterprise grade’ technologies and applications.
  • Solid hardware troubleshooting exp
  • Basic networking troubleshooting exp
  • Current certifications Azure or MS/MD (fundamentals OK), CompTIA is useful too.
  • Wifi Troubleshooting – corporate environment with enterprise connections

If you want to know more, click “APPLY” or you can directly reach out to Shilpa Sharma at shilpa.sharma@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Level 2 Technical Support Engineer

  • Australia
  • Melbourne
  • Permanent
  • Negotiable

Permanent opportunity for a Level 2 Technical Support Specialist who is Bilingual, with preference in the below languages.

  • Malaysian
  • Indonesian
  • Vietnamese
  • Thai
  • Cantonese

Our client is a global mobile, IoT leading company that provides device management solutions. They are looking for an experienced level 2 Technical specialist on a full time basis.

Responsibilities:

  • Provide telephone and email-based pre-sales and post-sales technical support (Level 2) for software products
  • Investigate issues reported by customers and communicate with internal product development teams to resolve product issues.
  • Able to plan, prioritize and organize workload, consistently working within service standards and agreed objectives.
  • Endeavor to respond to all customer requests in a timely manner while improving customer experience
  • Create/assess Jira Tickets for Level 1 specialists and help them in triage process
  • Coach and assist Level 1 agents to help them in their regular cases and manage their workload

Experience required:

  • Degree or Diploma in Computer Networking, Information Technology, Computer Science or a related technical field.
  • 4+ years of relevant experience Solid understanding of the OSI model and computer networking principles (Firewalls, Network Protocols, Subnetting) Previous knowledge with Windows 8.1, Windows Server 2008/2012 and other technologies (i.e., SQL / Virtual servers)
  • Knowledge of mobile computing platforms (Android, iOS, Windows Mobile and Blackberry)
  • Sound problem-solving abilities Strong team player (i.e., flexible, hard-working, fast-learner, self-motivated, results oriented)
  • MDM/EMM knowledge

Apply today!
For more information contact Melissa at melissa.haddad@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

APS5 Site Technology Officer

  • Australia
  • Melbourne
  • Contract
  • Negotiable

The opportunity
Our client is a large federal government agency. They are seeking an APS5 Site Technology Officer to join on a long term contract, and perform installation and support for onsite data networks, workstations, displays, and shared hardware including printers and videoconferencing equipment.

  • 12 month contract plus 12 month extensions
  • Option to be based in Richmond, Dandenong or Geelong
  • Hourly rate of $60.67 plus super

The role
As a Site Technology Officer, your responsibilities will role include but are not limited to:

  • Work as an onsite liaison to both senior technical staff, vendors, and end users
  • Support video conferencing and audio-visual technologies including configuration, acoustic testing, and training to end users
  • Providing support for physical network services onsite, including hardware installation and removal, patching and break fix troubleshooting
  • Using tools such as drills for the installation and removal of hardware and potentially working with heavy/awkward objects such as visual displays
  • Provide support on the M365 platform
  • Assist with asset logistics requirements, including receipt and distribution
  • Update and maintain appropriate registration of all ICT asset including asset moves
  • Communicate effectively with key stakeholders, including senior executives
  • Implementation of technical change management activities
  • Investigate technical problems assigned to the team and engage others to assist in addressing such problems
  • Actively manage service desk queues and assist in resolving issues over multiple communication channels
  • Foster a positive culture within the team and the wider branch, aligned with Agency values

About you
The successful applicant will have:

  • Significant IT support, helpdesk or service desk experience
  • Significant experience with Teams Rooms video conferencing and audio-visual equipment including configuration, acoustic testing, and training to end users
  • Experience covering Technology hardware, infrastructure and networks, hardware installation and removal, patching and troubleshooting
  • Ability to use tools such as drills for the installation and removal of hardware and potentially working with heavy/awkward objects such as visual displays
  • Experience with M365 platform including Kiosk and Microsoft Teams Rooms configurations
  • ITIL or another technology certifications, and sound understanding of ITIL best practice
  • Experience with logistics requirements, including asset receipt and distribution
  • Demonstrated high level customer service and support skills
  • Experience working in Government or large organisations is an advantage

Please note that this role is only open to Australian Citizens.

Apply:
Please submit your resume ASAP. For more information, please contact jarrodd.edwards@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Help Desk -Team Lead Nigth Shift

  • Australia
  • Adelaide
  • Contract
  • Negotiable

Help Desk – Team Lead / Night Shift
Initial 3 months contract with possible extensions
Adelaide Based Role

Candidates with Valid Australian Visa will be considered. No visa sponsorship available.

One of our clients is looking for a Help desk Team lead for the night shift, based in Adelaide.

Shift time: Each shift allows for 30 minute break + 2x 15 minute breaks (1 hour total break – unpaid).

Role details:
Initial training: 6-8 weeks on site (during standard business hours – day shift) – Monday to Friday from 8.30am -4.30pm
Once training complete: Night shift hours: 7.00pm – 7.00am, rolling 4x days on and followed by x 4 days off.

Core responsibilities/skills;
* Proven ability to lead a team, to develop effective communications and establish supportive networks
* Demonstrated ability to problem solve through investigation, research, and consultation
* Ability to document procedures to improve response, installations, training, and problem solving
* Demonstrated ability to consistently meet deadlines, work under pressure with minimal supervision, determine priorities, plan and organise work and maintain accuracy
* Taking significant responsibility for the user’s service experience and consistently striving to deliver high quality ICT support.
* Managing incoming calls and emails in a disciplined and structured manner, exceeding minimum service standards defined by the line manager
* Providing leadership and support to team members in the triage and resolution of complex or major incidents
* Providing high level service desk support for standard desktop applications, and other approved software, leading to high levels of first call resolution of incidents

If you want to know more , click “APPLY” or you can directly reach out to Shilpa Sharma at shilpa.sharma@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Application Support Officer

  • Australia
  • Melbourne
  • Contract
  • Negotiable
  • Initial contract until 3/9/2024 + Potential for extensions
  • Melbourne CBD Location + Working from home options
  • Government Department

The Role:

This Government Department is seeking a Application Support Officer to enable timely resolution of incidents and requests for service.

The Responsibilities:

  • Monitor and resolve service desk tickets, focusing on level one, some exposure to level two support.
  • Provide technical assistance to staff, users and external users of the supported systems.
  • Provide support for the use of Oracle Primavera Cloud, Oracle Aconex, Oracle ERP, iTWOcx and SharePoint.
  • Provide 1st and 2nd level support for all in scope supported applications.
  • Maintain support knowledge base documents.

Skills & Experience Required:

  • A minimum 5 years experience working as a IT Support Officer.
  • Ability to troubleshoot level 1 and 2 business applications.
  • Experience with Oracle Primavera Cloud, Oracle Aconex, Oracle ERP, and or IBM Maximo will be highly regarded.
  • A strong level of communication and customer facing experience is required.
  • Prior experience in the Public Sector would be ideal.

What’s in it for you:

  • Initial contract until 3/9/2024 + Potential for extensions
  • Melbourne CBD Location + Working from home options
  • Government Department

Please apply today to secure an interview or call Jimmy Nguyen on 9236 7726.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Technical Analyst

  • Australia
  • Melbourne
  • Contract
  • Negotiable
  • Initial contract until 30th June 2024 + Potential for extensions
  • Melton Location + Working from home options
  • Delivering system and automation projects

The Role:

This local council is seeking a Technical Analyst to assist in delivering system and automation projects across Microsoft Azure applications.

The Responsibilities:

  • Produce and maintain system and automation documentation through their life cycle to ascertain they contribute in an optimal way to the IT services and are accounted for.
  • Supporting the IT components and terminology especially as it relates to the end-user computing environment, software and hardware inventory, software packaging and imaging.
  • Identify and mitigate risks to performance, security, continuity, and availability of end-user systems, and resolve significant technical issues.
  • Develop, implement, and maintain tools and process for delivery of approved software to desktop systems.
  • Monitor, record, and report on the development and operation of end-user systems.

Skills & Experience Required:

  • Minimum 4 years experience as a System Administrator.
  • Strong experience supporting Microsoft tools and applications such as Microsoft Azure, Power Automate, Logic Apps, Azure DevOps.
  • Strong communication and stakeholder engagement skills
  • Public Sector experience is preferrable.

What’s in it for you:

  • Initial contract until 30th June 2024 + Potential for extensions
  • Melton Location + Working from home options
  • Delivering system and automation projects

Please apply today to secure an interview or call Jimmy Nguyen on 9236 7726.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Desktop Support // In-house @ leading professional services org

  • Australia
  • Sydney
  • Contract
  • AU$40 - AU$45 per hour
  • Highly reputable global Consulting & Services company
  • Must have experience supporting both Mac and Windows operating systems
  • Excellent career growth opportunity

About the Company

Talent International have partnered with a highly regarded global Consulting and Services organisation to source an experienced IT Workstation Support Technician.

Our client has won countless awards worldwide and appears as a top contender on many prestigious lists such as Fortune’s 100 Best companies to Work For.

About the Role

The successful candidate will be part of a highly efficient team of “fixers” whose responsibility it is to resolve customers’ technical issues and to help minimise the impact on their businesses. Using leading edge tools, you will provide on-site technical support to customers, and have the opportunity to participate in both local and global projects.

Requirements

  • At least 2-3 years’ + experience in IT support
  • Hands on experience in imaging/building laptops
  • Experience supporting both Mac and Windows operating systems is essential (must be strong with Windows)
  • Experience with IT hardware repairs is highly desirable
  • AV experience is highly desirable
  • Excellent communication and customer service skills is essential as this is a client facing role
  • Ability to work autonomously
  • Strong time management skills

Benefits

  • Gain hands-on experience with leading-edge technology
  • Exposure to high-profile clientele
  • Excellent learning and development opportunities
  • Training and mentorship
  • Work collaboratively in a small team of technicians
  • Develop skills supporting collaborative systems including Cisco Video Conferencing, Microsoft Surface Hubs as well as other AV systems
  • Develop your training skills via 1-1 consultations, and open class room, both virtual and face-to-face

Terms

  • Initial contract until August 30 with strong potential to extend significantly/become long-term
  • Start ASAP (they can wait for the right candidate to give notice to their current employer)
  • Paying $40 – $45 per hour inclusive of super (commensurate with skills and experience)
  • Must be able to go into their Sydney CBD office regularly each week
  • Must have full, unrestricted working rights in Australia

APPLY NOW

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.