- APS4 Budget Management Support Planner – Multiple positions
- Contract Term: 12 Months plus possible extension
- Deakin Office – Hybrid working option available (Maximum 2 days working from home)
Our federal government client is currently seeking multiple APS4 Budget Management Support Planners to join the Scheme Reform and 3P Transition Branch.
About the Role:
The Scheme Reform and 3P Transition Branch supports large change programs within Service Delivery including the Reform for Outcomes (RfO)Team. The RfO Team comprises of four frontline Initiatives to support and deliver better outcomes for people with a disability. The Better Planning – Budget Management Support (BMS) team is one of the frontline initiatives. The BMS team provides additional support for participants to manage their plan within budget.
The role is a team membership position that will work within defined parameters relating to the team’s area of responsibility. The role is accountable under general direction to undertake moderately complex activities and tasks within established procedures and guidance.
The role will apply well established policy, principles, practices and procedures to achieve outcomes that supports and contributes to NDIA’s objectives to ‘build a world-leading National Disability Insurance Scheme’.
The position provides operational and administrative support that is informed and directed by sound knowledge in service delivery areas and undertakes some research and analysis activities.
Key Responsibilities:
Responsibilities may include but are not limited to:
- Analysing participant records using a range of policies, practice guidance and legislation to make funding decisions in relation to participant plans to help reduce overspending
- Working with participants and their representatives via telephone communication, to identify current circumstances and spending patterns
- High quality record keeping, including competency with IT systems, adhering to process guidelines and standard operating procedures
- Research and review decisions and manage moderately complex cases with the assistance of staff at higher classification level
- Completing administrative and data entry tasks relating to participants
- Contributing to the achievement of key performance indicators, including planning targets
- Key skills required include communication and interpersonal skills
Skills and Experience
Key skills required for role/s:
- Strong communication and interpersonal skills (written and verbal)
- Ability to manage difficult conversations
- Competent IT and data analytical skills
- Time management and ability to prioritise and manage workload
- Work independently but also able to work effectively in a team
- Ability to manage multiple participant records at once
- Must be able to work from office during training period
Eligibility/Other Requirements:
- The successful candidate will be required to undergo a pre-employment National Police History check, Worker Screening check and/or Working with Children Check (where required) and provide evidence of Australian Citizenship.
How to Apply:
To apply for this opportunity, please submit your application to Connie at Talent International by clicking the “APPLY NOW” button. Alternatively, you can contact Connie on 02 6129 6318 for further information.