Salesforce Support Engineer

  • Australia
  • Australian Capital Territory
  • Contract
  • Negotiable
  • Salesforce ecosystem expertise
  • 12 months + 12 months
  • Canberra location
  • Must be an Australian Citizen with ability to obtain NV1

Our Client

This government agency is a service provider, responsible for providing and funding a range of support services to thousands of individuals across Australia. With multiple locations across Canberra, and nationwide, the organisation seeks only the most skilled and professional individuals to assist them in developing programs, policies and initiatives that will improve the quality of life for vulnerable Australians.

The Role

Are you an experienced Senior Support Engineer with a passion for delivering innovative ICT solutions? Join a dynamic and fast-paced team working on transformative projects that enhance digital and cloud-based services. This role offers the opportunity to make a meaningful impact by improving access to critical services through cutting-edge technology.

Your duties will include:

  • Maintaining and configuring Service Cloud, Health Cloud, and Digital Experience applications.
  • Investigating and troubleshooting OmniStudio components, including FlexCards and Omniscripts.
  • Performing system administration tasks, including user management and data integrity monitoring.
  • Deploying changes via an established DevOps framework.
  • Liaising with internal and external stakeholders across various disciplines.
  • Developing and maintaining documentation on processes and configurations.

Skills and Experience we are looking for:

  • At least 5 years’ experience within the Salesforce ecosystem.
  • Experience with Salesforce Industries, including OmniStudio.
  • Proficiency in OOPs and Apex for debugging and minor enhancements.
  • Hands-on experience with version control, branching, and metadata deployments.
  • Certified Salesforce Admin (ADM201 or ADM211) and Platform App Builder.
  • Demonstrable experience providing technical support for Experience Cloud (desirable).

Application Process

If you would like to apply for this opportunity, please click ‘APPLY’. For further information, please contact Jaela Smith on 02 6129 6302 or email jaela.smith@talentinternational.com.

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Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Salesforce Solution Architect

  • Australia
  • Sydney
  • Permanent
  • AU$180000 - AU$200000 per annum + Plus Super

Salesforce Solution Architect
Location: Sydney/ Remote (Must be Australia based)
Job Type: Permanent Role
Salary: 180-200k base + super
Start Date: As soon as possible

About Us

Our client is a leading ecommerce and digital consulting company and implementation partner of Salesforce Commerce Cloud, Shopify, Fluent Commerce and BigCommerce. They’re known for their busy, cooperative culture and passion for creating scalable platforms that drive results.

They are taking on an exciting projects and looking for a Solution Architect with s hands on Salesforce B2C Commerce to lead with designing and guiding implementation projects from concept to delivery.

Position Summary

This is a newly created position suited to a confident, solution-oriented technical leader who thrives on ownership. You’ll operate as the bridge between clients, internal delivery teams, and overseas developers-translating business needs into well-defined technical solutions, steering projects through complexity, and ensuring the right outcomes are achieved.

You’ll need to be comfortable with ambiguity, direct communication, and problem-solving in high-pressure environments

Responsibilities

  • Lead end-to-end technical design for Salesforce B2C Commerce implementations.
  • Produce clear, architecture documentation for engineering teams.
  • Work closely with clients, delivery leads, and technical stakeholders to scope, validate, and refine solutions.
  • Offer practical, structured recommendations when projects hit roadblocks.
  • Be hands-on in troubleshooting and creating solutions issues across integrated platforms and third parties.
  • Proactively identify risks, gaps, or inefficiencies-take initiative before being asked.
  • Confidently represent the project and defend technical decisions in client conversations when needed.

What You’ll Bring

  • Proven experience delivering Salesforce B2C Commerce solutions in a technical architect or senior development capacity.
  • Background in backend development and strong web architecture knowledge.
  • Experience building systems from the ground up in greenfield environments.
  • Ability to simplify complex, ambiguous business needs into structured, executable solutions.
  • Strong understanding of APIs, data flows, and integration patterns.
  • Exceptional communication skills-you’re clear, direct, and don’t sit on the fence.
  • Comfortable working across a range of stakeholders-from technical teams to business leaders.
  • Strong personality and presence, you’re not afraid to challenge assumptions or hold the line on best practice.

Desired Skills and Experience

Salesforce B2C Commerce, Solution Architecture, eCommerce Platforms, API Integration, Web Development, Technical Design, Stakeholder Management, Agile Delivery, Greenfield Builds, Technical Leadership

How to Apply

Apply now for a chat!

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.