• Must be an Australian Citizen with a minimum of baseline security clearance

Role Description:

As a User Researcher, you will play a pivotal role in shaping the future of public sector services. Your primary responsibilities will include:

• Plan, Lead, and Oversee User Research: You will be responsible for planning, conducting, and analyzing qualitative and quantitative research studies to uncover user behaviors, needs, motivations, and pain points.

• Collaborate Across Teams: Work closely with designers, product managers, and developers to ensure that research objectives align with project goals and contribute to the design and development of user-centered solutions.

• Research Strategy and Methodology: Define research strategies, methodologies, and frameworks tailored to specific project needs. Utilize a range of techniques such as interviews, surveys, usability testing, and ethnographic studies to gather valuable insights.

• Insight Synthesis: Synthesize and analyze research findings, translating them into actionable insights and recommendations that drive informed design decisions and business outcomes.

• Effective Communication: Create comprehensive research deliverables, including personas, journey maps, and user profiles, to effectively communicate research insights and foster empathy within the team and with stakeholders.

Requirements:

• Experience in User Research, with a strong focus on government projects or larger organizations.
• Proven ability to deliver valuable insights that lead to improved user experiences.
• Strong communication and collaboration skills.
• Proficiency in research methodologies and tools.
• A passion for enhancing public sector services and improving citizens’ lives.

Apply now or call Luther Borgas on 03 9236 7755 or by email at luther.borgas@talentinternational.com

The opportunity:
Our highly valued client is a federal government agency, who are seeking an APS6 Senior Producer to join their Media, Marketing and Communications branch.

• Richmond or Geelong location with flexible arrangements and partial work from home available
• Hourly rate of $60.26 + super on offer
• 12 month initial contract with likely ongoing extensions

The role:
As an APS6 Senior Producer, you will deliver high-quality video and digital media content, that that engages, educates and informs audiences and external stakeholders. Your responsibilities would also include:

• Leading a small team of internal content creators
• Leading ongoing storytelling and technical skill development
• Managing and prioritising project work within the team production schedule
• Ensuring content is produced in line with best practice accessibility guidelines
• Leading creative and providing feedback and approvals for scripts, storyboards and production briefs
• Managing a range of external contractor relationships including an ongoing external animation contract
• Leading production, at times with experience operating cameras, sound equipment, lighting equipment and postproduction software
• Overseeing the management of external and internal digital media channels, such as YouTube
• Working with diverse stakeholders, managing competing interests to achieve shared goals
• Undertaking a wide variety of general tasks as required, including but not limited to, managing team priorities, providing support for reporting, analytics and executive reporting and presentations

Skills and experience:
To succeed in this role you will need:

• Considerable experience in similar roles
• A deep understanding of digital media practices and skills
• Understanding of all aspects of production, from development through to delivery
• Experience in best-practice methods for managing tech, including cameras, sound, lighting, and postproduction specific software
• Leadership – managing and mentoring a small team
• Creative and strategic thinker
• Understanding of storytelling principles
• High-level organisational skills to manage processes and production schedules

Please note that this role is only open to Australian Citizens.

Apply:
Submit your resume, or for further information please contact jarrodd.edwards@talentinternational.com

The opportunity:
Our highly valued client is a federal government agency, who are seeking an APS5 Executive & Corporate Communications Officer for an initial 12 month contract with options to extend.

• Geelong location with flexible arrangements and partial work from home available
• Hourly rate of $55.24+super on offer
• 12 month initial contract with likely ongoing extensions

The role:
You will develop and deliver communications strategy and content for a wide range of internal and external channels, in a fast-paced and changing environment. Your responsibilities would also include:

• Contributing to the development and production of communications materials, in consultation with internal stakeholders
• Developing and implementing communication activities to ensure employees have access to information delivered across a variety of channels
• Ensuring all communication materials are accessible and align with the Agency’s style and brand guidelines
• Producing content for use across a variety of internal and external channels including newsletters, the NDIA intranet, NDIS website and talking points for staff and partners, and assisting in the delivery of content
• Managing correspondence through team inboxes, including actioning requests or triaging requests to relevant team members for action

Skills and experience:

• Previous experience in a Communications role within government or public service
• Experience in the preparation and implementation of communications strategies and plans
• Strong experience copy writing and editing content for a variety of channels
• Strong written communication and interpersonal skills with confidence to deliver clear advice
• Relevant experience and tertiary qualifications in communications or similar

Please note that this role is only open to Australian Citizens.

Apply:
Submit your resume, or for further information please contact jarrodd.edwards@talentinternational.com