Customer Experience Consultant

  • Australia
  • Sydney
  • Permanent
  • AU$65000 - AU$70000 per annum + Super

My client, an established and nationally recognised professional education provider, is seeking an experienced and proactive Reception & Administration Support professional to join their team in a dynamic hybrid role.

This position combines front-of-house reception responsibilities with finance and operations administration support. You will be the first point of contact for students, clients and visitors, while also playing an important role in supporting financial processes and campus operations. This is a full-time, office-based role suited to someone who enjoys working with both people and systems in a fast-paced, professional environment.

Key Responsibilities

Front of House & Customer Support

  • Welcome students, clients and visitors onsite and provide remote support where required

  • Respond to phone and email enquiries in a professional and timely manner

  • Maintain high campus presentation standards, including training room readiness and hospitality areas

  • Coordinate onsite logistics to ensure smooth daily operations

Finance & Administration Support

  • Manage invoicing, receipting and follow-up of outstanding accounts

  • Contact customers to resolve payment queries and support debt collection processes

  • Perform data entry, reconciliations and maintain accurate financial records

  • Support month-end processes and assist with daily operational administration

  • Liaise with internal teams and external stakeholders to resolve financial or operational queries efficiently

About You

You are organised, detail-oriented and take ownership of your work. You enjoy supporting both people and processes, and thrive in a structured, team-oriented environment.

  • Minimum 12 months’ experience in an administration or coordination role

  • Previous front-of-house or reception experience highly desirable

  • Strong communication and organisational skills

  • Proficient in Microsoft Office Suite

  • Experience with Microsoft Dynamics is advantageous but not essential

  • Professional presentation and customer-first mindset

What’s On Offer

  • Competitive salary package

  • Staff referral bonus

  • Employee Assistance Program (EAP)

  • Birthday leave and volunteering leave

  • 2 days paid study leave per year

  • Donation matching program

  • Access to thousands of professional development courses

  • Complimentary access to internal training programs

Apply now for immediate consideration.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Infrastructure Specialist - Project Planning

  • Australia
  • Melbourne
  • Permanent
  • Negotiable
  • 12 month ongoing contract
  • Help kick off various infrastructure projects – Pre-project planning / scoping etc.
  • Top of the market rate

Our client is currently on the lookout for an experienced Infrastructure Consultant / Presales Engineer to scope out and engage vendors on several infrastructure initiatives. This role will be ideal for an individual who is well versed across IT infrastructure subjects and enjoys scoping new projects.

Requirements & responsibilities:

  • Proven experience working as a Infrastructure consultant / Business Analyst or Presales Engineer
  • Ability to take business requests or project requests and scope them and size them
  • Work with Architects to build a roadmap over the next few years
  • Strong understanding of Jira to forecast expenditure and demand over time
  • Extensive Executive presentation/engagement experience

Benefits:

  • 12 month initial contract with the option to convert to permanent at the end
  • Top of the market daily rate
  • Central CBD location – 2 days WFH
  • Interview and start ASAP

If you would like to know more please contact Sean Mantri on 0420 425 141 / sean.mantri@talentinternational.com or hit Apply Now!

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Customer Project Manager

Our client, a leader in materials testing for the US defense sector, is searching for a Customer Project Manager to join their team in Camden, Arkansas. This is an excellent opportunity to join a company that is ensuring the safety of our country and performing extremely complex testing procedures. If you are passionate about helping customers, and making the world a safer place, this could be the role for you!

This role is located in onsite in Camden, Arkansas. Please take this into consideration when applying.

Responsibilities:

  • Ensure customer satisfaction, with a high level of customer service and excellent client-facing skills
  • Ensure customer’s testing projects are on-time, on-budget, and successfully completed
  • Track and monitor project from quote to finish, reporting stages to customers and lab general manager
  • Ensure utmost customer satisfaction
  • Liaise with technical team, ensuring feasibility of projects and monitoring status and deliverables

Qualifications:

  • 2+ years of customer service, account management, sales, or project management experience
  • Excellent communication skills
  • Prior experience in testing is highly preferred but not required
  • Ability to work onsite in Camden, Arkansas

 

Please apply if this role sounds interesting to you, and we will reach out with more information!

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.