My client is looking for a Sales Development Representative to join their high performing team based in North Sydney, NSW. They are a large global organisation supporting MSP’s and IT resellers with their highly competitive product features.

This role is focused on booking qualified meetings for the Account Executives. You would be selling into IT Managers in MSP’s (managed service providers) and IT departments directly in the SMB space across a range of vertical markets.

We are open to speaking to candidates outside of the technology industry!

The perks:

• Uncapped Commissions with quarterly accelerators!
• Multiple successful placement stories. Included SDR’s that I’ve placed promoting to AE!
• Work Laptop provided.
• Weekly Tuesday & Thursday lunches provided in office.
• Your first month will be guaranteed commissions.
• Great banter/culture – who doesn’t love a cheeky laugh!
• Hybrid working – Monday and Friday are WFH.
• Office is a short walk from North Sydney station.
• Growth opportunities available.
• Global and market leading product.
• Achievable targets – they want to reward you!

How will you contribute:

• Previous B2C/B2B sales experience is a must have.
• Very open to sales backgrounds (face to face or phone based) – proven track record meeting KPI’s is highly regarded.
• Prior 3+ months experience as an SDR/BDR/BDM or similar outbound calling role is a bonus.
• Must have a proven track record of exceeding KPI’s.
• You are a high energy individual with a ‘can-do’ attitude.
• Desire to learn and innately curious to know more about your clients.
• Ability to manage a high volume of outbound calls and correspondence. Daily activity consists of 60 warm/cold calls p/day.
• Strong communication and interpersonal skills.
• Excellent organisational and time-management skills.
• Full working rights in Australia and are based in Sydney, NSW.

What’s Next…

If you like what you’ve read above and it sounds like there could be a match, we’d love to hear from you. We invite you to APPLY NOW.

Collections Officer role is with a Tier 1 Telecommunications provider. You’ll manage end-to-end actions and decision-making within Enterprise Collections and their managing the full customer life-cycle and ensuring timely debt recovery, dispute resolution, and positive customer outcomes.

Rate: $400/day to $450/day + Super
Location: Melbourne CBD
Duration: 12 months
Flexible work: 3 days office / 2 days work from home

Your responsibilities will include:

• Develop a thorough understanding of payment policies and processes for enterprise customers
• Identify the cause of payment issues
• Investigate and track complaints and disputed claims
• Provide high-quality customer service
• Ensure knowledge and compliance with legislative, financial and administrative frameworks
• Develop procedural and technical expertise in relation to claims and plan funding management
• Meet key performance indicators

Requirements:

• Previous experience in customer service environments
• Proficiency with IT systems
• Demonstrated ability to work within a team and autonomously
• Must posses valid working rights in Australia
• Anyone from a claims / insurance / Collections background highly encouraged to apply

The Opportunity:

This Collections Officer role is with a Tier 1 Telecommunications provider. You’ll manage end-to-end actions and decision-making within Enterprise Collections, managing the full customer life-cycle and ensuring timely debt recovery, dispute resolution, and positive customer outcomes. Flexible working arrangements are on offer (3 days office/2 days work from home).

Rate: $400/day to $450/day + Super
Location: Melbourne CBD
Duration: 12 months

Your responsibilities will include:

• Develop a thorough understanding of payment policies and processes for enterprise customers
• Identify the cause of payment issues
• Investigate and track complaints and disputed claims
• Provide high-quality customer service
• Ensure knowledge and compliance with legislative, financial and administrative frameworks
• Develop procedural and technical expertise in relation to claims and plan funding management
• Meet key performance indicators

Requirements:

• Previous experience in customer service environments
• Proficiency with IT systems
• Demonstrated ability to work within a team and autonomously
• Must posses valid working rights in Australia
• Anyone from a claims / insurance / Collections background highly encouraged to apply

If you call yourself an admin-lover and love attention to detail, this is the opportunity for you!

Perks:

• They value work-life balance and offer hybrid working policies.
• Excellent structured training and mentoring from leadership.
• Annual bonus rewarded on-top of your competitive salary and benefits package.

How will you contribute:

• Administrative tasks including communications, data management, reporting and invoices.
• Ensure phone and email communications are promptly actioned.
• Manage correspondence between the sales team and their clients.
• Collaborate with internal teams to ensure deliverables and KPI’s are met.

To be successful in the role you will bring:

• Possess a strong passion for administration.
• Ability to manage phone communications and correspondence.
• Excellent organizational and time-management skills.
• Strong communication and interpersonal skills.
• Be a team player but also have the ability to work autonomously.
• You are a high energy individual with a positive ‘can-do’ attitude.

If you feel you’re now ready to take on your next challenge and the above excites you, please apply now! We will contact you if you’re shortlisted.

The Client & Role:

We’re currently working with a Federal Government Agency responsible for Disability Housing Support, they are looking to engage an industry professional with relevant operational experience for a full-time 12-month initial term contract. This role operates on a hybrid basis with on-site work in Richmond and two days per week from home. The rate on offer is up to $55.24 per hour plus super.

Responsibilities:

• Providing secretariat support for all division decisions.
• Supporting Agency teams with division enquiries.
• Resolving issues and complaints in relation to participant division applications.
• Leading and contributing to the implementation of process improvement initiatives.
• Managing, collating, interpreting and analysing data to produce reports and dashboards that inform strategic and operational planning.
• Contributing to the achievement of key performance indicators, including planning targets.
• Monitoring and actioning correspondence, assigning and actioning internal work items.
• Coaching, mentoring staff and providing support on established technical, operational and administrative activities, procedures, practices and program/project objectives.

Required Skills & Specialisms:

• Previous experience in the disability field in an operational context, housing specific experience extremely advantageous.
• A substantial knowledge and understanding of related principles, techniques and practices
• Well-developed understanding of relevant statutory, regulatory and policy frameworks applied to a variety of interrelated activities and solutions to a range of problems.
• Ability to liaise with stakeholders of all levels.
• Ability to work both independently and as part of a team.
• Use judgement to resolve workplace issues with supervision provided for complex or difficult issues.
• Responsible for coordinating competing requests and demands, setting priorities and managing the workflow for the immediate work area ensuring time frames are met.
• Effective communication skills – Ability to facilitate meetings, guide discussions, communicate outcomes along with providing high quality written documentation.
• Eye for detail to ensure systems are updated as per process and provide high quality documentation and data processing.
• Ability to work in a fast-paced environment and the ability to be flexible to accommodate workflow, work processes and work type.
• Ability to manage and support complex discussions regarding participant circumstances.
• Strong administration skills and experience.

If you have strong operational experience in Disability Housing with skill in understanding regulatory and policy frameworks, apply now via the link provided. Submissions are limited for this role, only shortlisted candidates will be contacted and shortlisting will take place as relevant candidates are identified, applications formally close on the 27^th of June.

All questions related to this role can be directed to Daniel at daniel.clifford@talentinternational.com following formal application.

The opportunity

Our client is a community focused federal government agency. They have an exciting opportunity available for multiple Participant Support Officers to join National Delivery Division Branch in assisting with front-line service delivery.

Labour Hire hourly rate contract until 31/12/2025 with the opportunity to extend. APS3 level role paying an hourly rate of $37.36 per hour + Superannuation, to be based out of our client’s Colac office.

About the role:

The APS3 Participant Support Officer is a team membership position and is responsible for setting priorities and managing work flow for their role and producing work that is subject to regular monitoring by more senior positions within their management structure.

The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities.

Financial Stream responsibilities will include:

• Managing and resolving participant matters by actioning planning tasks as per the Agency Act
• Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and Agency online support
• Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services
• Managing the team shared email inbox, appointments and telephone enquiries
• Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants
• Undertaking research and investigation activities and preparing associated reports and correspondence
• Undertaking a range of data entry activities and ensuring follow up is completed
• Receiving and recording complaints and other feedback in the Business systems

About you

• Australian citizenship is a requirement to be eligible for this position
• Previous experience within Government or Disability highly advantageous
• Ability to work in a team
• Communication skills
• Customer service skills
• Ability to manage conflict and difficult/sensitive conversations
• Microsoft Suite skills (Excel, Word, Outlook, Teams)
• Ability to use initiative and work independently
• Ability to learn new systems and processes

Successful candidates will need to be able to obtain a NDIS Worker Screening Check & a Working with Children check

APPLY

Submit your resume, or for further information please contact
Liam.Lasslett@talentinternational.com

The opportunity

Our client is a community focused federal government agency. They have an exciting opportunity available for multiple Participant Support Officers to join National Delivery Division Branch in assisting with front-line service delivery.

Labour Hire hourly rate contract until 31/12/2025 with the opportunity to extend. APS3 level role paying an hourly rate of $37.36 per hour + Superannuation, to be based out of our client’s Traralgon office.

About the role:

The APS3 Participant Support Officer is a team membership position and is responsible for setting priorities and managing work flow for their role and producing work that is subject to regular monitoring by more senior positions within their management structure.

The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities.

Financial Stream responsibilities will include:

• Managing and resolving participant matters by actioning planning tasks as per the Agency Act
• Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and Agency online support
• Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services
• Managing the team shared email inbox, appointments and telephone enquiries
• Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants
• Undertaking research and investigation activities and preparing associated reports and correspondence
• Undertaking a range of data entry activities and ensuring follow up is completed
• Receiving and recording complaints and other feedback in the Business systems

About you

• Australian citizenship is a requirement to be eligible for this position
• Previous experience within Government or Disability highly advantageous
• Ability to work in a team
• Communication skills
• Customer service skills
• Ability to manage conflict and difficult/sensitive conversations
• Microsoft Suite skills (Excel, Word, Outlook, Teams)
• Ability to use initiative and work independently
• Ability to learn new systems and processes

Successful candidates will need to be able to obtain a NDIS Worker Screening Check & a Working with Children check

APPLY

Submit your resume, or for further information please contact
Liam.Lasslett@talentinternational.com

The opportunity

Our client is a community focused federal government agency. They have an exciting opportunity available for multiple Participant Support Officers to join National Delivery Division Branch in assisting with front-line service delivery.

Labour Hire hourly rate contract until 31/12/2025 with the opportunity to extend. APS3 level role paying an hourly rate of $37.36 per hour + Superannuation, to be based out of our client’s Horsham office.

Responsibilities will include:

• Managing and resolving participant matters by actioning planning tasks
• Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and online support.
• Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services.
• Managing the team shared email inbox, appointments and telephone enquiries.
• Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants.
• Undertaking research and investigation activities and preparing associated reports and correspondence.
• Undertaking a range of data entry activities and ensuring follow up is completed.
• Receiving and recording complaints and other feedback in the NDIA Business systems.

About you

• Australian citizenship is a requirement to be eligible for this position
• Ability to work in a team
• Communication skills
• Customer service skills
• Ability to manage conflict and difficult/sensitive conversations
• Microsoft Suite skills (Excel, Word, Outlook, Teams) * Ability to use initiative and work independently
• Ability to learn new systems and processes Desirable skills to have for the role :
• Experience with the NDIA or in the disability sector
• Experience in a Front of House and/or administration based role
• Willing to work 5 days on site per week

Successful candidates will need to be able to obtain a NDIS Worker Screening Check & a Working with Children check

APPLY

Submit your resume, or for further information please contact

liam.lasslett@talentinternational.com

Our client, a leader in materials testing for the US defense sector, is searching for a Customer Project Manager to join their team in Camden, Arkansas. This is an excellent opportunity to join a company that is ensuring the safety of our country and performing extremely complex testing procedures. If you are passionate about helping customers, and making the world a safer place, this could be the role for you!

This role is located in onsite in Camden, Arkansas. Please take this into consideration when applying.

Responsibilities:

• Ensure customer satisfaction, with a high level of customer service and excellent client-facing skills
• Ensure customer’s testing projects are on-time, on-budget, and successfully completed
• Track and monitor project from quote to finish, reporting stages to customers and lab general manager
• Ensure utmost customer satisfaction
• Liaise with technical team, ensuring feasibility of projects and monitoring status and deliverables

Qualifications:

• 2+ years of customer service, account management, sales, or project management experience
• Excellent communication skills
• Prior experience in testing is highly preferred but not required
• Ability to work onsite in Camden, Arkansas

 

Please apply if this role sounds interesting to you, and we will reach out with more information!