• 12 Month Contract
• $1000 Day Rate Contract
• Based Brisbane West

We’re seeking an experienced Project Change Lead to support the delivery of two major technology transformation projects within a local government council. This role will focus on ensuring the successful adoption of new HR Systems (Payroll, Timekeeping, and Leave) and Asset Management systems across the organisation.

Key Responsibilities

• Develop and execute comprehensive change management strategies and plans to ensure the successful implementation of new systems and processes.

• Conduct change impact assessments and stakeholder analyses to identify risks, readiness, and engagement opportunities.

• Design and deliver communication, engagement, and training initiatives to build awareness and capability across the organisation.

• Partner with project teams, HR, and business units to align change activities with project milestones and business priorities.

• Support leaders and change champions to guide their teams effectively through transition.

• Monitor adoption progress and feedback, maintaining key artefacts to drive continuous improvement and inclusivity.

Key Skills and Experience:

• Proven experience in leading change management for system implementation or large transformation projects.
• Experience working hands on implementing in house or external health and asset systems.
• Familiarity with Agile project environments and system implementation methodologies (e.g., ERP, CRM, SaaS platforms).
• Change certification (e.g., Prosci Certified Practitioner, APMG Change Management).
• Demonstrated ability to manage multiple change initiatives in parallel, particularly at different lifecycle stages.
• Strong knowledge of change management principles, methodologies, and tools (e.g., Prosci, ADKAR, Kotter).

If this role is of interest to yourself click Apply Now or contact David via email at david.reynolds@talentinternational

• Labour hire contract through until June 2026
• Possibility of contract extension on offer
• Brisbane CBD based

About the Department:

Talent International are partnering with a State Government Department dedicated to overseeing infrastructure, services, and policies to ensure safe, efficient, and sustainable mobility. It manages road networks, public transport systems, and maritime operations, facilitating the movement of people and goods.

About the role:

The Payroll Processing team within the Payroll Services business unit, is responsible for delivering accurate and timely payroll and establishment services.

• Process and validate timely and accurate end to end payroll and establishment transactions
• Provide business support including data entry, spread sheeting and word processing
• Work as part of a collaborative team
• Identify, recommend, and participate in continuous improvement initiatives
• Develop and maintain productive working relationships
• Deliver high quality customer services
• Demonstrate strong time management skills with the ability to prioritise competing demands and deadlines

What you’ll need to succeed:

• Experience in payroll processing including leave management, time sheet validations, higher duties, and increments.
• Understanding and application of payroll legislation, enterprise agreements, HR and payroll policies.
• High level of accuracy and detail when processing payroll transactions and managing master data.
• Strong organisational skills with the ability to manage competing demands and meet deadlines.
• Previous payroll experience in a public sector or large-scale organisation.
• Ability to support end-to-end payroll functions including month-end or fortnightly cycles.
• Exposure to payroll analytics, reconciliation or improvement initiatives.

How to apply:

If this sounds like you express your interest and suitability via the ‘Apply Now’ function.

If you would like more information about this role, or wish to have a confidential discussion about your career aspirations, please contact Steph Smithers (07) 3031 4500 or steph.smithers@talentinternational.com // Emma Hansen (07) 3031 4517 or emma.hansen@talentinternational.com today.

We look forward to hearing from you ✨

Applications close Tuesday, 12th November.

• 12-month labour hire contract, with additional extension options available.
• Rostered environment Monday – Friday 07:00 AM – 07:00 PM
• Hybrid working options available
• Brisbane CBD based

About the company:

A respected federal agency dedicated to supporting Australia’s veteran and defence community through care, compensation, and well being services. Known for its inclusive culture, flexible work options, and commitment to meaningful impact, this organisation empowers employees to make a real difference in the lives of those who’ve served.

About the role:

The Client Assist Contact Centre is responsible for supporting Open Arms service provision nationally. The Clinician role is telephone based and supports regional Open Arms locations across Australia through the provision of responsive intake, triage and referrals to regional offices for allocation.

• Undertake various shifts between 7am to 7pm Monday to Friday providing high quality clinical services including risk assessment and intervention, intake and referral to eligible Open Arms clients;
• Support regional functions with the review and allocation of clients for counselling services including assessing and endorsing suitability for initial and ongoing counselling with Open Arms in line with Outreach Provider guidelines.
• Ensure compliance with Open Arms clinical practice policy, including the mandated use of specific clinical forms/templates (e.g., Intake Document, Risk Assessment and Management Plan documentation);
• Provide high quality clinical services including risk assessment and intervention, referral, evidence-based individual, couple and family counselling, and case management to eligible Open Arms clients in order to achieve outcomes identified in care planning.
• Liaise and attend regular meetings with the Assistant Director and other Clinicians to review client cases.
• Liaise with clients’ family members and additional treatment providers and/or other Open Arms/DVA stakeholders to coordinate care.

What you’ll need to succeed:

• Qualifications and clinical experience as a registered Psychologist / Occupational Therapist / Registered Nurse with full AHPRA registration OR
• Social Worker with membership of the Australian Association Social Workers (AASW) on commencement, OR
• A Masters-level counselling qualification and registration with PACFA as a Registered Clinical Counsellor or with ACA at Level 3 or Level 4
• Excellent interpersonal skills with competency in the provision of trauma informed, holistic, client centered intake, assessment and brief intervention with vulnerable clients;
• Ability to complete clinically appropriate intake assessment and documentation with formulated risk assessments which are tailored, appropriate, and actioned in accordance with presenting risk;
• High level of written and verbal communication skills;
• Sound judgement and the ability to respond to critical incidents in a calm and timely manner;

In addition:

• Currently hold or ability to obtain a Working with Children check
• Successful candidate will be required to obtain and maintain a minimum Baseline Vetting (AGSVA) security clearance.
• Successful candidate will need to provide proof of Australian citizenship

How to apply:

If this sounds like you express your interest and suitability via the ‘Apply Now’ function.

If you would like more information about this role, or wish to have a confidential discussion about your career aspirations, please contact Steph Smithers (07) 3031 4500 or steph.smithers@talentinternational.com // Emma Hansen (07) 3031 4517 or emma.hansen@talentinternational.com today.

We look forward to hearing from you ✨

• Opportunity to be based Chermside or Brisbane CBD
• Work from home options available
• Contractor benefits through Talent, join the family today!

About the company:

Our client is an independent statutory agency that is responsible for implementing the National Disability Insurance Scheme (NDIS). This role will see you join an organisation that values a positive contemporary attitude to disability and is dedicated to supporting a better life for hundreds of thousands of Australians living with disability and their families / carers.

About the role:

• Working with participants to gather information regarding the nature and context of review requests, informing participants and their representatives about decisions, reviews and the appeals process.
• Undertaking evidence-based decision making as prescribed in the NDIS Act, NDIS rules, Operational Guidelines and NDIA policies.
• Monitoring and managing caseloads, ensuring internal reviews are completed within set time frames.
• Contributing to quality improvement activities to enhance service delivery practice, processes and systems.

What’s in it for you?:

• Competitive hourly rate, aligned with APS5 banding.
• Flexible working arrangements available
• Rewarding career and working environment, with career development opportunities.
• Contractor benefits through Talent, join the family today!
• Tailored support throughout the whole process and beyond by your experienced Recruitment Partner

Skills and experience required:

• Knowledge of the National Disability Insurance Scheme, including it’s policies, procedures, and guidelines is essential. Including understanding the rights and responsibilities of participants and applicants and the services available to them.
• Ability to analyse information, assess evidence, and make sound decisions based on the available key data.
• Strong communication and interpersonal skills (written and verbal).
• Successful candidates will be required to undergo a pre-employment National Police History Check, Worker Screening Check and / or Working with Children Check (where required) along with proof of Australian Citizenship.

How to apply:

If this sounds like you express your interest and suitability via the ‘Apply Now’ function.

If you would like more information about this role, or wish to have a confidential discussion about your career aspirations, please contact Steph Smithers (07) 3031 4500 or steph.smithers@talentinternational.com // Emma Hansen (07) 3031 4517 or emma.hansen@talentinternational.com today.

We look forward to hearing from you ✨

Location: Chipping Norton, NSW

Pay: $34 per hour (contract), with a pathway to permanency.

Contract: Inital 3 month contract with the view to extend and convert permanent

Hours: 38 hours per week, with start times from 8am, 9am or 9:30am.

About the Role

We are seeking a motivated Contact Centre Representative to join the Customer Care Team of a leading manufacturing organisation. This is an office-based role, supporting our customers and dealers with inbound queries and delivering exceptional service. You’ll be the first point of contact for customers, providing product information, logging and escalating concerns, and allocating service jobs.

Key Responsibilities

• Handle inbound customer calls, ensuring a professional level of service at all times.
• Resolve or escalate customer and dealer queries via phone, email, and other channels.
• Log and report customer concerns, updating CRM records accurately.
• Provide product information and process Technical Support and Service Requests.
• Allocate service jobs to Service Agents or refer to Service Delivery.
• Adhere to all internal processes and procedures.

Key Competencies

• Strong telephone communication skills with the ability to manage conflict.
• Excellent attention to detail, time management, and team collaboration.
• Proficiency in Microsoft Office (Excel & Outlook); SAP CRM experience highly regarded.
• Basic product knowledge (componentry, fault codes, nomenclature) an advantage.

Qualifications & Experience

• Typing speed of at least 35 wpm.
• Minimum 12 months in a contact centre environment.
• Basic to intermediate computer and Microsoft Office skills.

Why Join Us?

• $34 per hour with a clear pathway to permanency.
• Join a supportive team within a leading manufacturing organisation.
• Office-based role with varied start times to suit your lifestyle.

If this role sounds like you please APPLY NOW!

About the role:
Talent International is partnering with a NSW Government agency to recruit Customer Service Representatives based in Moree, NSW. This part-time role (20 hrs/week – 4 hrs/day, Mon-Fri) pays $37.39/hr + super and is perfect for individuals with strong communication skills and a passion for helping others.

You’ll receive 8-10 weeks of full-time paid training (35 hrs/week) before moving to your part-time schedule. This is an excellent opportunity to gain valuable public sector experience in a supportive, professional team environment.

What you’ll do:

• Deliver outstanding customer service via phone, email, and face-to-face interactions

• Process enquiries and service requests efficiently and accurately

• Collaborate with your team to meet shared goals and performance targets

About you:

• 2-3 years’ customer service experience (call centre, admin, retail, or similar)

• Strong written and verbal communication skills

• Confident using computers and Microsoft Office (Outlook, Teams, etc.)

• High attention to detail and ability to learn new systems quickly

• Previous government or office-based experience is an advantage

Essential requirements:

• Must currently reside in NSW (only NSW-based applicants will be considered)

• Able to work on-site in Moree

• Willing to travel for two 5-day training sessions in Penrith or Coffs Harbour (all expenses covered)

• Able to pass a high-risk police check and provide two professional references

How to apply:
Submit your resume and a short cover letter outlining your suitability for the role.
For a confidential discussion, contact Jessica on (02) 8240 9516.

Join a team that values people, purpose, and performance – apply today and grow your career with Talent!

Purpose of the Role

Working in the Energy Sector, our client is looking for a Senior Systems Analyst with a strong focus on Payroll. You will be responsible for ensuring that the payroll systems are accurately configured, integrated, and compliant to support efficient and reliable payroll operations.

The System Analyst will collaborate with HR, operations, and other stakeholder groups to capture requirements, map current and future processes, and support user experience design. They will work with internal SMEs and external vendors to guide system configuration, integration, and testing.

About you:

• Demonstrated experience leading business analysis activities for complex HCM, HRIS or Workforce Management system implementations
• Proven ability to build trust and facilitate collaboration with cross-functional stakeholder groups including HR, operations, Payroll IT, and executive leadership.
• Demonstrated accountability for capturing, refining, and ensuring successful delivery of business and system requirements across project phases.
• Skilled in understanding and documenting current and future state end to end processes, creating user personas and journey maps, and translating operational needs into system functionality.
• Experience partnering with external software vendors and implementation partners to support system configuration, data mapping, testing, and issue resolution.
• Proficient in maintaining accurate and up-to-date business requirements, risk logs, traceability matrices, and decision registers.
• Able to contribute to test script creation, coordinate UAT activities, and facilitate defect resolution with SMEs and vendors.
• Tertiary qualifications in Business/Information Systems or IT related discipline (highly desirable)
• Demonstrated experience working within the Transport industry (highly desirable)

Position Description: Desktop Support Officer

Position Overview

The Desktop Support Officer provides high-level technical and user support services within a government department environment. The role is responsible for managing, maintaining, and supporting desktop hardware, software, and mobile devices, with a strong emphasis on Microsoft Intune administration and SharePoint user assistance.

The position requires excellent customer service, troubleshooting, and communication skills to ensure the smooth operation of end-user computing environments across multiple business units.

Key Responsibilities

1. End-User Support

• Provide frontline technical support to government staff across desktops, laptops, and mobile devices.
• Troubleshoot hardware and software incidents promptly, ensuring minimal disruption to business operations.
• Log, manage, and resolve incidents and service requests in accordance with departmental SLAs.
• Deliver clear and courteous communication with users, maintaining high levels of customer satisfaction.

2. Microsoft InTune Administration

• Administer and maintain Microsoft InTune for device enrollment, configuration, compliance, and application deployment.
• Support the rollout of security and compliance policies through Intune and Azure AD.
• Monitor device health, perform remote actions (wipe, lock, reset), and manage OS updates.
• Assist in the development and maintenance of endpoint management documentation and standard operating procedures.

3. Microsoft 365 & SharePoint Support

• Provide user support and guidance on SharePoint, including access permissions, file sharing, and site navigation.
• Assist users in managing site access and ensuring appropriate permission levels are applied according to policy.
• Support staff in document collaboration, version control, and troubleshooting access issues.
• Liaise with SharePoint administrators and business owners to implement changes and resolve escalations.

4. System Maintenance & Administration

• Support the installation, configuration, and maintenance of desktop operating systems and core applications.
• Deploy software updates and patches in coordination with ICT Operations teams.
• Maintain accurate asset and configuration records in ITSM and asset management systems.
• Assist in testing and rolling out new technology solutions and infrastructure upgrades.

5. Security & Compliance

• Support endpoint protection and data security practices in alignment with departmental ICT security policies.
• Report and assist in the resolution of security incidents and vulnerabilities.
• Ensure compliance with information security and data management frameworks.

Key Skills & Experience

Essential

• Proven experience providing desktop or service desk support within a government or large enterprise environment.
• Strong hands-on experience with Microsoft Intune.
• Practical understanding of SharePoint user support, including permissions, libraries, and site usage.
• Experience supporting Microsoft 365 applications (Outlook, Teams, OneDrive, Word, Excel, etc.).
• Familiarity with Active Directory, Group Policy, and Windows 10/11 administration.
• Strong problem-solving and diagnostic skills, with attention to detail.
• Excellent interpersonal and communication skills, with the ability to explain technical concepts clearly.

Desirable

• Knowledge of ITIL-based service management processes.
• Experience in supporting hybrid or remote work environments.
• Previous experience in a public sector or highly regulated environment.

Qualifications

• Certificate IV or higher in Information Technology, or equivalent industry experience.

To Apply please email directly to gary.murray@talentinternational.com

Our client, a leader in materials testing for the US defense sector, is searching for a Customer Project Manager to join their team in Camden, Arkansas. This is an excellent opportunity to join a company that is ensuring the safety of our country and performing extremely complex testing procedures. If you are passionate about helping customers, and making the world a safer place, this could be the role for you!

This role is located in onsite in Camden, Arkansas. Please take this into consideration when applying.

Responsibilities:

• Ensure customer satisfaction, with a high level of customer service and excellent client-facing skills
• Ensure customer’s testing projects are on-time, on-budget, and successfully completed
• Track and monitor project from quote to finish, reporting stages to customers and lab general manager
• Ensure utmost customer satisfaction
• Liaise with technical team, ensuring feasibility of projects and monitoring status and deliverables

Qualifications:

• 2+ years of customer service, account management, sales, or project management experience
• Excellent communication skills
• Prior experience in testing is highly preferred but not required
• Ability to work onsite in Camden, Arkansas

 

Please apply if this role sounds interesting to you, and we will reach out with more information!