We’re seeking a Senior Business Process Specialist/ Associate Lead with strong capability in business process improvement and operational transformation to help drive meaningful change across people, process, and technology.

This role is ideal for someone who thrives in collaborative environments, enjoys solving complex operational problems, and has a structured, data-led approach to improvement. You’ll play a key role in identifying inefficiencies, analysing current-state operations, and shaping practical, high-impact solutions that improve how work gets done.

What you’ll be doing

You will work closely with senior stakeholders, initially within underwriting, to:

• Lead business process improvement and operational transformation initiatives
• Facilitate workshops with stakeholders to map, challenge, and redesign end-to-end processes
• Analyse current-state operations to identify pain points, inefficiencies, and improvement opportunities
• Use data and structured problem-solving techniques to develop evidence-based recommendations
• Translate findings into clear, practical future-state process designs
• Support the implementation of improvements across business and technology teams
• Contribute to a culture of continuous improvement and operational excellence
• Produce high-quality process documentation, including process maps and workflow analysis

What we’re looking for

• Strong experience in business process improvement / operational transformation
• Solid Lean Six Sigma capability (Green Belt or Black Belt highly regarded)
• Proven ability to facilitate workshops and engage senior stakeholders confidently
• Experience in process mapping tools such as Signavio, Visio, Miro or similar
• Strong analytical skills with the ability to identify root causes and improvement opportunities
• Ability to work effectively across both business and technology teams
• Excellent communication, influencing, and relationship-building skills
• A structured, practical approach to problem solving and delivery

Nice to have:

• Insurance or financial services experience
• Exposure to Agile environments
• Experience using data insights / Power BI to support analysis

Why this role?

This is a high-impact opportunity to work in a highly collaborative, relationship-driven environment where your expertise will directly shape better ways of working across the business. You’ll be empowered to challenge the status quo, influence change, and deliver tangible operational improvements.

If this sounds like you, please apply with your updated CV or contact Jenny for a confidential chat: jenny.nguyen@talentinternational.com

Note:

• You must be currently based in New Zealand
• You must hold a valid NZ working visa
• Only shortlisted candidates will be contacted.

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

• 12 Month Contract – Government Department
• CBD Location – Hybrid Working Arrangement
• Large-scale IT Transformation Program

We are seeking an experienced and motivated Change Specialist to support the delivery of large-scale transformation initiatives across digital, customer, and operational programs.

Key Responsibilities

• Support the delivery of change management activities across digital and business transformation initiatives
• Conduct change impact assessments, stakeholder analysis, and business readiness activities
• Develop and coordinate communications that support stakeholder engagement and adoption
• Facilitate workshops, training sessions, and stakeholder consultations
• Maintain change documentation including plans, registers, and reporting artefacts
• Collaborate with project managers, business analysts, and operational teams to embed change activities into project delivery

Skills & Experience

• Strong experience working as a Change Specialist
• Knowledge of change management methodologies such as Prosci ADKAR or equivalent frameworks
• Strong stakeholder engagement and relationship management skills
• Excellent written and verbal communication skills with the ability to tailor messaging to different audiences
• Experience supporting training, business readiness, and user adoption activities
• Ability to work collaboratively in fast-paced project environments with competing priorities

What’s in it for you:

• 12 Month Contract
• Government Department
• CBD Location – Hybrid Working Arrangement

Please apply today to secure an interview or contact Sarah Jordan on sarah.jordan@talentinternational.com for more information.

We’re seeking an experienced Change Manager to join a major transformation program focused on customer and technology initiatives within a large enterprise environment.

In this role, you’ll lead end-to-end change activities across digital and operational projects, partnering with stakeholders to drive successful adoption, engagement, and business outcomes.

Key Responsibilities

• Deliver change strategies, communications, training, and stakeholder engagement plans
• Conduct impact assessments and manage change risks
• Build strong relationships across business and technology teams
• Support large-scale digital transformation initiatives

Skills and experience

• 5+ years’ Change Management experience
• Strong background in digital transformation and technology implementations
• Excellent stakeholder management and communication skills
• Prosci, APMG, or similar certification preferred
• Experience working in Agile environments

This is a fantastic opportunity to join a high-impact transformation program with long-term stability and flexible hybrid working. Apply now to secure an interview or contact josh.dmonte@talentinternational.com for further information.

We are seeking an experienced Senior Change Manager to lead change initiatives across a major Financial Crime / AML transformation program within a leading Financial Services organisation.

This role will play a critical part in ensuring the successful adoption of new processes, systems, and regulatory frameworks, working closely with senior stakeholders across business, risk, compliance, and technology.

Responsibilities

• Develop and execute end-to-end change management strategies for AML / Financial Crime programs
• Lead change planning, impact assessments, and stakeholder analysis across complex initiatives
• Ensure alignment of change activities with regulatory requirements and business objectives
• Partner with senior stakeholders across Risk, Compliance, Operations, and Technology
• Build strong relationships and influence decision-making at executive and senior management levels
• Manage stakeholder expectations and drive engagement across impacted business units
• Design and deliver targeted communication plans to support change adoption
• Develop and coordinate training strategies and materials for end users
• Facilitate workshops, briefings, and leadership forums
• Monitor adoption, track change metrics, and implement improvement actions
• Support operational teams through transition and embedding of new AML processes
• Establish and maintain change governance frameworks
• Provide regular reporting on change progress, risks, and issues
• Ensure alignment with program governance and regulatory expectations

Requirements

• Proven experience as a Senior Change Manager within Financial Services
• At least 5+ years of experience in Banking or Wealth sector (A MUST)
• Strong experience delivering change across Financial Crime / AML programs (A MUST)
• Demonstrated experience in large-scale regulatory or compliance-driven transformations
• Experience working in complex, multi-stakeholder environments
• Strong understanding of AML, KYC, and Financial Crime frameworks
• Expertise in change methodologies (e.g. Prosci, ADKAR or equivalent)
• Excellent stakeholder engagement and communication skills
• Ability to influence, negotiate, and drive outcomes at senior levels
• Experience working within Agile, Waterfall, or hybrid delivery models
• Ability to manage multiple priorities in a fast-paced environment

Please click “APPLY” if you have those skills above. If you want a confidential chat, please reach out to me at alex.nguyen@talentinternational.com

Change Enablement Specialist

Must have full Australian Working Rights and based in Adelaide, SA. No Sponsorships available.

About the Role

A leading South Australian education provider is seeking an experienced, high-level Change Resource to establish the strategic change foundations for a major technology modernisation program. Based at Regency Park, this is an initial contract through to October 2026 with the possibility of extension.

This is a pre-vendor, discovery-phase engagement. You will not be implementing a solution, you will be building the strategic groundwork that ensures the organisation is ready, aligned, and positioned for successful adoption when implementation begins.

What You Will Be Doing

Change Strategy

• Develop a Change Strategy centred on an “adoption over adaptation” philosophy
• Define guiding principles for aligning business processes to standard software capabilities
• Establish a Change Control and Design Authority governance model suited to an out-of-the-box SaaS implementation

Readiness and Impact

• Assess organisational culture, leadership sponsorship, and capacity to absorb transformation
• Review lessons learned from previous change initiatives and translate into practical guidance
• Conduct a capability-based Change Impact Assessment across People, Data, and Technology dimensions

Stakeholder Engagement

• Identify and categorise key internal and external stakeholder groups
• Design a pre-vendor communication strategy focused on setting clear expectations
• Establish feedback mechanisms including surveys, focus groups, and targeted playbacks

Skills and Experience

• Proven experience leading change management on complex, enterprise-wide technology transformation programs
• Strong capability in organisational readiness assessments, stakeholder engagement, and impact analysis
• Sound understanding of out-of-the-box SaaS implementation principles and standardisation-led change
• Experience working within program and portfolio governance structures
• Ability to produce clear, evidence-based, executive-ready deliverables
• Background in public sector or education environments advantageous but not essential

If this sounds like you, please click APPLY or call Ella at 0480 804 548 to learn more!

• Local Council – Fixed Term June 2027
• Band 8 Salary range $127,546 – $142,788 + 12% Superannuation + 13 ADO’s pa
• Lead the enterprise-wide change management strategy
• Partner with senior stakeholders and program teams to deliver integrated change, communication, and training initiatives

Lead the end-to-end change management strategy for a major Technology Change Program (TCP), driving adoption, engagement, and business readiness across a complex transformation.

This role will work directly with the Technology Change Program (TCP). The Technology Change Program (TCP) is part of the broader Transformation Program within Melton which aims to modernise and optimise the council’s technology infrastructure, improve operational efficiencies, and enhance service delivery to stakeholders and the community.

We are seeking an experienced Senior Organisational Change Manager to shape and deliver strategic change initiatives that enable seamless transitions across systems, processes, and customer experience.

What you’ll be doing

• Lead the design and delivery of change, business readiness, and training programs aligned to program and customer outcomes.
• Execute the overarching Change Management Strategy across the Technology Change Program.
• Develop and implement change plans including communications, stakeholder engagement, training, and adoption strategies.
• Conduct impact assessments to inform targeted change interventions and readiness activities.
• Collaborate with teams to embed change activities into program delivery across multiple workstreams.
• Coach and support leaders and managers to act as change champions within their teams.

What you’ll bring

• Tertiary qualification in Business, Organisational Development, HR, Communications, IT, or related field (essential).
• Formal change management certification (e.g. Prosci, ACMP or equivalent) (essential).
• Proven experience leading change management strategies for large-scale technology or business transformation programs.
• Strong stakeholder engagement and influencing skills, with the ability to work effectively with senior leaders and cross-functional teams.
• Demonstrated experience integrating change, communications, training, and business readiness into complex program delivery.
• Experience leading and developing high-performing change teams.

Why this role matters

This is a critical leadership role driving organisational readiness and successful adoption across a major digital transformation program. You will play a key role in shaping how change is delivered, ensuring measurable outcomes and long-term success across the organisation.

If you are interested in this strategic opportunity and would like to know more, please contact Anita Fonseka on 0430304419 or anita.fonseka@talentinternational.com

The City of Melton is a community where everyone belongs. Ours is a vibrant and diverse municipality-one of the fastest developing in Australia. Our organisation strives to provide our community with state-of-the-art amenity and facilities, engaging health and wellbeing options, and support to become active members of our Lifelong Learning City.

We invest in innovation, offering professional and personal development, and generous leave and flexibility to staff, while also fostering a collaborative and inclusive culture. You’ll be able to work close to home in a dynamic setting featuring cafes and retail options set amongst heritage buildings and open green spaces.

Melton City Council Benefits

• 13 ADO’s (Accrued Day Off) per year*
• 5 weeks annual leave*
• Genuine Flexible work options
• Extensive Career Development & Leadership Programs
• Access to the Local Government Employee Health Plan (GMHBA) with exclusive benefits
• 16 weeks Paid Parental Leave (Super is paid during parental leave)*
• 3 weeks Paid Secondary Carer Leave*
• Wellbeing initiatives

*Eligible for Full Time positions or for Fixed term positions eligible after 12 months of employment.

Agile Coach

Location: Sydney CBD, Hybrid
Rate: Up to $900/day
Security Requirement: Applicants must be Australian Citizens with an active NV1 Security Clearance.

About the Role
We are seeking an experienced Agile Coach to support teams in adopting and embedding effective Agile ways of working within a structured program environment. You will work closely with Product Owners, Scrum Masters, and delivery teams to uplift capability through hands-on coaching and facilitation. This role focuses on driving sustainable Agile practices, improving delivery flow, and fostering a culture of continuous improvement and psychological safety.

Key Responsibilities

• Coach teams, Product Owners, and Scrum Masters through practical, learning-by-doing approaches to Agile ways of working
• Facilitate Agile ceremonies and provide observations to improve team effectiveness and delivery outcomes
• Support backlog validation, sprint readiness, and refinement processes to ensure consistent delivery flow
• Promote and embed sustainable Agile practices and psychological safety across teams
• Identify, surface, and assist in removing impediments while escalating risks with clear context
• Deliver targeted 1:1 coaching and short engagements to uplift team maturity and performance

Required Skills and Experience

• Proven ability to independently coach multiple teams with varying levels of Agile maturity
• Strong experience embedding Agile frameworks and improving team delivery practices
• Demonstrated expertise facilitating Agile ceremonies and driving continuous improvement
• Advanced proficiency as a power user of Jira and Confluence
• Excellent stakeholder engagement and communication skills across cross-functional teams
• Ability to assess team performance and provide actionable coaching insights

Why Apply?
This is a fantastic opportunity to join a high-impact program with an immediate start and a minimum 12-month contract, where you can drive meaningful Agile transformation across multiple teams. Please note that only Australian Citizens with an active NV1 Security Clearance will be considered for this position.

Agile Ways of Working, Change, Adoption & Communications Lead
Sydney, NSW | Contract (12+ months) | NV1 Clearance Required (Baseline considered)

A leading consulting client is seeking an experienced Agile, Operations, Change & Adoption professional to support a large-scale transformation program. This role is focused on executing established strategies, driving adoption, and uplifting capability across teams.

Please note; candidates must clearly demonstrate an active AGSVA clearance (NV1 or Baseline) on their resume and application to be considered.

The role

• Deliver change, adoption, and communication activities aligned to Agile ways of working
• Assess current capabilities and execute training and enablement programs
• Implement and embed coaching models to uplift team capability
• Develop and execute stakeholder engagement strategies, including mapping and impact assessments
• Drive communication plans and track adoption progress across the program
• Translate complex information into clear, engaging executive-level summaries
• Support and mentor less experienced team members, improving overall team output
• Work closely with senior stakeholders, influencing and navigating resistance to change
• Operate within evolving governance frameworks, ensuring appropriate approvals and alignment
• Adapt quickly to changing priorities in a fast-paced, sometimes reactive environment

About you

• Strong experience delivering change and communications within large programs
• Ability to engage and influence senior leadership
• Confident producing high-quality artefacts and executive-ready materials
• Comfortable working in ambiguity and navigating complex environments
• Practical, delivery-focused mindset; able to move from strategy to execution
• Strong interpersonal skills, with the ability to “read the room” and adjust approach
• Experience supporting and uplifting team capability
• Consulting background highly regarded
• Agile experience beneficial, but not essential
• Clear, structured communication style with a growth mindset

Key details

• ASAP start
• Initial 12-month contract, with strong likelihood of extension
• Sydney-based role
• Interviews scheduled for early next week (Monday/Tuesday)
• Applications close COB Saturday

Talent International, a leading Australian recruitment firm, have been engaged by our long standing client, a leading music organisation. We are seeking an IT Process Engineer to join their global technology team.

Role Title: IT Process Engineer

Opportunity: Permanent Career Opportunity

Location + WFH Flexibility: Sydney CBD (1 day work from home per week + additional flexibility)

Salary: $128,800 inclusive of super + 10% performance bonus

Client Industry: Entertainment / Media

Role Details:

• Design, analyse and optimise IT operational processes to improve efficiency, reliability and service delivery across the enterprise
• Analyse operational data and performance metrics to identify inefficiencies, trends and opportunities for improvement
• Work closely with infrastructure, engineering, security and operations teams to implement process improvements across technology services
• Support ITSM processes including incident, problem and service operations management
• Develop documentation including process maps, SOPs and operational runbooks
• Drive continuous improvement initiatives using methodologies such as ITIL, Agile, DevOps and Lean

  Required Skills and Experiences:

• Experience in IT process engineering, service transformation or IT process improvement roles within enterprise environments
• Strong understanding of ITSM / ITIL frameworks and operational service processes
• Experience analysing operational data and identifying opportunities for improvement
• Exposure to ITSM platforms such as ServiceNow or Jira Service Management
• Strong stakeholder engagement skills with the ability to influence cross-functional teams
• Experience working in large enterprise or global technology environments

  Additional Details & Benefits:

• Work within a global technology environment collaborating with teams across multiple regions
• Work from home one day per week, with additional flexibility available
• Opportunity to drive meaningful operational improvements within a large enterprise technology organisation
• Competitive salary package including 10% performance bonus

  To Apply:

  If this sounds like your next opportunity or you would like to hear more, please apply now and submit your resume.

• Initial 12 Month Contract | Potential To Extend
• Melbourne CBD Location | Hybrid Working Arrangements
• Investment Sector | AI Strategy Program | Change & Communications Focus

The Role
This is a high-impact Senior Change Manager opportunity embedded within a strategic AI program at a purpose-driven financial organisation. Working closely with executive sponsors and senior business leaders, you will lead the people side of change across a portfolio of AI-enabled initiatives.

The Responsibilities

• Develop and execute tailored change management strategies and plans across AI program initiatives, incorporating business impact analysis, readiness assessments, and risk mitigation.
• Design and deliver end-to-end change communications – including all-staff updates, leadership briefing packs, FAQs, intranet content, and digital/visual change artefacts – to support understanding and adoption.
• Build trusted relationships with executive sponsors, senior program leads, and a broad stakeholder community, navigating resistance and tailoring engagement approaches accordingly.
• Partner with project and PMO functions to embed change management activities into program schedules, governance reporting, and risk frameworks.
• Coach and uplift program personnel, managers, and supervisors in change management methodology, building durable capability across the organisation.

Skills & Experience Required

• 7-10+ years’ experience leading change management streams across large, complex programs – including technology-led transformation and behavioural or cultural change.
• Formal qualifications in business, HR, change management, or organisational psychology, with Prosci, PCI, or equivalent certification.
• Demonstrated ability to develop and deliver program communications for diverse audiences – written materials, leadership messaging packs, and digital or visual change artefacts.
• Strong advisory background with experience providing strategic change counsel at executive and senior leadership level in complex, multi-stakeholder environments.
• Experience in government, finance, or investment sectors preferred; agile mindset with the ability to remain effective and decisive amid ambiguity and evolving priorities.

What’s in it for You

• Initial 12 Month Contract | Potential To Extend
• Melbourne CBD Location | Hybrid Working Arrangements
• Investment Sector | AI Strategy Program | Change & Communications Focus

Apply today and Jimmy Nguyen will reach out to disclose further information.