ITSM & Systems Administration Specialist

• Canberra, ACT – Onsite
• ASAP start – until 30 June 2027
• Active NV2 Essential

Position Overview
We are seeking an experienced ITSM & Systems Administration Specialist to support a major Federal Government ICT capability program. This role will focus on the evaluation, selection, implementation and transition of IT Service Management (ITSM) solutions, combining technical expertise, systems administration and service management practices to ensure successful implementation and operational readiness.

Key Duties

• Analyse ITSM requirements across the full product suite and provide recommendations for implementation.
• Gather and document business, technical and operational requirements for ITSM solutions.
• Support vendor-managed service implementation and coordinate stakeholders across ICT, infrastructure and service desk teams.
• Support incident, problem, change, service request and knowledge management processes.
• Assist with data migration, process mapping, system configuration and CMDB activities.
• Develop workflows, automation scripts and service catalogue offerings.
• Support risk assessments, project governance, reporting and service transition activities.
• Monitor service performance and contribute to continuous service improvement.

Skills and Experience Required

• Demonstrated experience in IT Service Management (ITSM) implementation and systems administration.
• Strong understanding of ITIL frameworks and ITSM best practices.
• Experience across incident, problem, change and service request management.
• Knowledge of Asset and Configuration Management, including CMDB.
• Experience gathering technical and business requirements and supporting ITSM solution implementations.
• Ability to develop and configure workflows, automation scripts and service catalogue offerings.
• Experience supporting data migration, process mapping and operational readiness activities.
• Strong stakeholder engagement, documentation and coordination skills.
• Active NV2 security clearance is essential.

Application Process
If you would like to apply, please contact Emma on 0480 804 408 or email emma.gibbons@talentinternational.com
For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

We’re seeking an experienced Change Manager to join a major transformation program focused on customer and technology initiatives within a large enterprise environment.

In this role, you’ll lead end-to-end change activities across digital and operational projects, partnering with stakeholders to drive successful adoption, engagement, and business outcomes.

Key Responsibilities

• Deliver change strategies, communications, training, and stakeholder engagement plans
• Conduct impact assessments and manage change risks
• Build strong relationships across business and technology teams
• Support large-scale digital transformation initiatives

Skills and experience

• 5+ years’ Change Management experience
• Strong background in digital transformation and technology implementations
• Excellent stakeholder management and communication skills
• Prosci, APMG, or similar certification preferred
• Experience working in Agile environments
• Previous experience working within utilities sector highly regarded

This is a fantastic opportunity to join a high-impact transformation program with long-term stability and flexible hybrid working. Apply now to secure an interview or contact alistair.barr@talentinternational.com for further information.

Head of Enterprise Change

Join one of Australia’s most respected organisations as it undertakes an ambitious, multi-year enterprise transformation, modernising its systems, services and operating models across a complex national and international environment.

We are seeking a senior Enterprise Engagement & Readiness Leader to provide strategic oversight of organisational readiness and stakeholder engagement across a portfolio of major transformation initiatives.

This is not a traditional change delivery role. The focus is on taking an enterprise-wide view, understanding the cumulative impact of change and ensuring the organisation is ready to successfully navigate multiple concurrent transformations.

Key Responsibilities

• Establish an enterprise-wide view of organisational readiness, change impacts and capacity.
• Identify competing priorities, dependencies and risks across transformation programs.
• Build trusted relationships with executives and diverse stakeholder groups.
• Influence strategic decisions around transformation sequencing, engagement and readiness.
• Lead senior change professionals and strengthen enterprise change governance and reporting.

About You

• Extensive experience in enterprise transformation, strategic change or organisational readiness leadership.
• Proven ability to operate across multiple programs rather than individual project delivery.
• Exceptional executive stakeholder engagement and influencing skills.
• Experience in complex, highly matrixed organisations.
• Exposure to ERP, enterprise technology or operating model transformation.
• Confident, personable and collaborative leadership style.

Banking, financial services, insurance or higher education experience will be highly regarded.

What’s on Offer

• $240k – $260k package + performance bonus.
• Hybrid working arrangements in Sydney.
• High-profile leadership role with enterprise-wide influence.
• Opportunity to shape a significant, long-term transformation agenda.

Hydrogeologist – FIFO 8/6 | 3-Month Initial Contract

* FIFO 8 days on / 6 days off, supporting greenfield resource-definition drilling operations.
* Hands-on hydrogeology: bore design, rig supervision, groundwater monitoring and pump testing.
* Initial 3-month contract with multidisciplinary site engagement across drilling, dewatering and mine planning.

Our client is looking for a practical, safety-focused Hydrogeologist to support greenfield drilling operations. This site-based FIFO opportunity involves groundwater investigations, technical supervision of drilling and pump testing, and coordination with key mining stakeholders.

Key responsibilities

* Provide technical rig supervision and input to production, monitoring and injection bore design.
* Log hydrogeological drill samples and oversee drilling and pump-test contractors, including drill-pad/pod management.
* Conduct groundwater sampling, well installations, site reconnaissance, water-level measurements and bore census activities.
* Manage and interpret hydrogeological datasets, including pumping-test analysis.
* Prepare internal and regulatory reports and liaise with mine planning, dewatering and site departments.

About you

* Degree or equivalent tertiary qualification in hydrogeology or a related science.
* Applied hydrogeology experience, ideally in greenfield drilling programs.
* Proven capability supervising drilling, pump-testing and field contractors.
* Strong data interpretation, data management and safety practices.
* Familiarity with ArcGIS, AQTESOLV, LogPlot or comparable hydrogeological tools.
* Clear communication, time management and a collaborative, self-directed approach.

Contract: initial 3 months | Roster: FIFO 8/6 | Rate and departure point: TBC. Apply with your current CV and availability.

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

Change Analyst | Higher Education | Contract

Initial contract until June 2027, with potential for extension

Talent International is partnering with one of Australia’s leading universities to recruit an experienced Change Analyst to support a significant organisational transformation program.

The program focuses on improving how the organisation manages third-party arrangements, introducing new processes, systems and governance frameworks to strengthen compliance, risk management and operational oversight.

Working closely with stakeholders across the organisation, you’ll support change management activities, stakeholder engagement and business readiness to ensure the successful adoption of new ways of working.

Key Responsibilities

• Conduct change impact assessments and business readiness activities.

• Undertake stakeholder analysis and support engagement planning.

• Develop change management plans, communications and supporting materials.

• Identify change-related risks and recommend mitigation strategies.

• Prepare progress reports and updates for program stakeholders and governance forums.

• Work with stakeholders to document current and future state processes and requirements.

• Support the broader adoption of new systems, processes and governance frameworks.

About You

To be successful in this role, you will have:

• Demonstrated experience supporting organisational change and transformation initiatives.

• Familiarity with change management methodologies such as Prosci/ADKAR.

• Experience conducting change impact assessments and business readiness activities.

• Strong stakeholder engagement and communication skills.

• Experience preparing change documentation, reports and stakeholder materials.

• Strong analytical, problem-solving and documentation capabilities.

• Ability to manage competing priorities and work both independently and collaboratively.

What’s on Offer

• Initial contract until June 2027, with potential for extension.

• Opportunity to contribute to a major university-wide transformation initiative.

• Work closely with stakeholders across multiple business areas.

• Support meaningful organisational change and the adoption of improved processes and technology.

How to Apply

If you’re an experienced Change Analyst looking for your next contract opportunity, we’d love to hear from you.

Apply now or reach out to Talent International for a confidential discussion.

Chief Digital & Information Officer – Department of Human Services (DHS)

Executive leadership | Enterprise transformation | Digital, Data, Technology & Cyber

This is not simply a technology leadership role.

We are partnering with a major South Australian Government department, Department of Human Services (DHS), to appoint a Chief Digital & Information Officer (CDIO) who will help shape how the organisation operates, transforms and delivers services into the future.

Reporting directly to the Chief Financial Officer, the CDIO will lead a broad Digital, Data and Technology function, while operating as an influential member of DHS’s broader executive leadership group.

The successful candidate does not need to be the most technical person in the room.

They do, however, need to know how to set direction, lead people, influence executives, prioritise investment and translate technology into better organisational outcomes.

The opportunity

Department of Human Services (DHS) operates in a large, complex and highly stakeholder-driven environment supporting important services across South Australia.

With significant transformation ahead, the CDIO will provide enterprise-wide leadership across digital, data, technology, cybersecurity, architecture and emerging technologies.

Importantly, this role is about understanding the organisation before trying to change it.

You will build strong relationships across the executive, understand operational and service priorities, assess where investment will create the greatest value and establish a clear direction for the technology function.

You will lead senior functions across:

ICT Applications, Digital Solutions, Information Security & Cyber Risk, Technology Governance & Assurance, ICT Operations, Data Analytics & Reporting

What will be on your agenda?

• Enterprise transformation – modernise services, platforms and ways of working.
• AI & emerging technology – identify where new technology can deliver genuine organisational value.
• Cybersecurity & risk – strengthen security, resilience and service continuity.
• Enterprise architecture – ensure technology investment supports long-term business strategy.
• Platforms & digital capability – provide strategic oversight across key platforms including Dynamics and Salesforce.
• Investment & commercial management – prioritise technology investment, manage rising costs and maximise value.

Leadership will be critical

This is a significant people leadership role.

You will inherit a large, highly diverse and multicultural technology workforce comprising specialist teams with different disciplines, priorities and perspectives.

Success will require someone who can bring people together around a common direction, empower their senior leaders and create strong relationships across both technology and the broader organisation.

You will be expected to operate as an enterprise executive who leads technology – not a technology executive operating in a silo.

About you

We are interested in speaking with established executive leaders who have operated in complex organisations.

Your experience may have been developed across government, large enterprise, highly regulated industries or similarly complex stakeholder environments.

You will have sufficient technology depth to challenge, guide and support specialist leaders, but your greatest strength will be your ability to connect people, strategy, investment and technology.

Why this role?

Few technology leadership positions provide this breadth.

You will influence enterprise transformation, AI, data, cybersecurity, architecture, major platforms, investment and organisational strategy while helping shape services that have a genuine impact across South Australia.

For an executive who enjoys complexity, transformation, people leadership and working closely with senior decision-makers, this represents an opportunity to lead at an enterprise level rather than simply manage a technology function.

To discuss the opportunity confidentially, apply directly or contact Jesse Alland at Talent International for further information: jesse.alland@talentinternational.com | (08) 8228 1555 | Level 10, 26 Flinders Street, Adelaide, SA, 5000

Applications Close: 23rd of October, 2026.

• Auckland | Permanent | 37.5 hours per week

  • Lead and develop a high-performing team of Business Analysts.
  • Shape BA standards and capability within a Delivery & Change Centre of Excellence.
  • Turn AI opportunities into practical solutions and measurable business value.

  About the role

  We’re looking for a Business Analysis Practice Lead to lead and develop a team of Business Analysts, strengthen analysis capability and drive practical AI adoption across a Delivery & Change Centre of Excellence.

  Combining people leadership, business analysis expertise and hands-on AI enablement, you’ll improve how teams discover, analyse and deliver change, creating measurable gains in productivity, quality and delivery capacity.

  What you’ll do

  • Lead, coach and develop Business Analysts, supporting performance, career growth and continuous learning.
  • Evolve BA standards, frameworks and quality assurance practices across the CoE.
  • Manage workforce planning, capability development and resource allocation.
  • Provide expert guidance across discovery, inception and delivery.
  • Identify and implement AI-enabled improvements using Microsoft 365 Copilot and the wider Microsoft ecosystem.
  • Develop and scale prompts, AI agents, templates, guidance and automated workflows.
  • Support adoption through coaching, training and stakeholder engagement.
  • Measure benefits while embedding responsible AI, security, privacy and governance practices.

  What you’ll bring

  You’ll be an experienced BA leader who combines strong people management with practical delivery experience and a passion for improving ways of working.

  We’re particularly interested in:

  • Experience leading and developing BA teams in complex delivery or transformation environments.
  • A track record of improving BA practice standards, capability and quality.
  • Practical experience implementing AI-enabled productivity, automation or process improvements.
  • Strong knowledge of Microsoft 365 Copilot and the broader Microsoft 365 ecosystem.
  • Experience taking initiatives from discovery through implementation, adoption and benefits realisation.
  • Strong stakeholder engagement, facilitation and influencing skills.
  • An understanding of responsible AI, information security, privacy and risk management.

  You don’t need to meet every requirement. If you bring strong BA leadership and relevant AI enablement experience, we’d welcome a conversation.

  Why join ?

  Help shape the future of business analysis and delivery within a major banking organisation. Our client offers opportunities to learn and grow, flexible working arrangements, wellbeing support and an inclusive workplace that values diverse perspectives.

  Interested?

  Apply with your updated CV, highlighting your BA leadership, practice development and practical AI implementation experience.

Drive delivery across loyalty and digital initiatives

Talent International is seeking an experienced Project Manager to join a major enterprise organisation’s Corporate & Loyalty Portfolio.

You will oversee Card Link Offers, SME Ongoing Enhancements and additional initiatives as portfolio priorities evolve. This is an opportunity to take ownership of delivery across business and technology workstreams, bringing together stakeholders, technical teams and delivery partners to turn priorities into successful releases.

We’re looking for a Project Manager who understands how technology projects move from requirements through development, integration, testing and implementation and can keep delivery moving when priorities and dependencies change.

What you’ll be doing

• Lead end-to-end delivery across concurrent technology and digital initiatives.
• Build and manage project plans, schedules, budgets, milestones and governance.
• Coordinate business requirements, development activities, system integrations and technical dependencies.
• Work closely with business stakeholders, product owners, technical teams and vendors to align priorities and delivery commitments.
• Manage risks, issues, scope changes and dependencies, with clear reporting and timely escalation.
• Coordinate UAT, defect resolution, release readiness, implementation and operational handover.
• Support additional initiatives within the Corporate & Loyalty Portfolio as required.

What you’ll bring

• Proven experience managing technology or digital projects in a complex enterprise environment.
• Strong control of project scope, budgets, schedules, governance and delivery risks.
• An understanding of software delivery, application integrations, testing and release processes.
• Experience working across Agile, Waterfall or hybrid delivery environments.
• Confidence engaging technical teams, challenging delivery assumptions and communicating with business stakeholders.
• Strong stakeholder and vendor management skills, with the ability to manage competing priorities.

Experience with loyalty platforms, card-linked offers, payments or customer-facing digital services will be highly regarded, as will familiarity with Jira and Confluence.

Why apply?

• $1,050 per day inclusive of superannuation.
• Initial 6-month contract with a high possibility of extension.
• Ownership of varied initiatives within a Corporate & Loyalty Portfolio.
• Opportunity to work across business priorities, technical delivery and customer-focused enhancements.

Apply now with your current CV, highlighting your experience delivering technology projects, coordinating integrations and managing initiatives through testing and implementation or reach out to ray.stewart@talentinternational.com

Chief Digital & Information Officer – Department of Human Services (DHS)

Executive leadership | Enterprise transformation | Digital, Data, Technology & Cyber

This is not simply a technology leadership role.

We are partnering with a major South Australian Government department, Department of Human Services (DHS), to appoint a Chief Digital & Information Officer (CDIO) who will help shape how the organisation operates, transforms and delivers services into the future.

Reporting directly to the Chief Financial Officer, the CDIO will lead a broad Digital, Data and Technology function, while operating as an influential member of DHS’s broader executive leadership group.

The successful candidate does not need to be the most technical person in the room.

They do, however, need to know how to set direction, lead people, influence executives, prioritise investment and translate technology into better organisational outcomes.

The opportunity

Department of Human Services (DHS) operates in a large, complex and highly stakeholder-driven environment supporting important services across South Australia.

With significant transformation ahead, the CDIO will provide enterprise-wide leadership across digital, data, technology, cybersecurity, architecture and emerging technologies.

Importantly, this role is about understanding the organisation before trying to change it.

You will build strong relationships across the executive, understand operational and service priorities, assess where investment will create the greatest value and establish a clear direction for the technology function.

You will lead senior functions across:

ICT Applications, Digital Solutions, Information Security & Cyber Risk, Technology Governance & Assurance, ICT Operations, Data Analytics & Reporting

What will be on your agenda?

• Enterprise transformation – modernise services, platforms and ways of working.
• AI & emerging technology – identify where new technology can deliver genuine organisational value.
• Cybersecurity & risk – strengthen security, resilience and service continuity.
• Enterprise architecture – ensure technology investment supports long-term business strategy.
• Platforms & digital capability – provide strategic oversight across key platforms including Dynamics and Salesforce.
• Investment & commercial management – prioritise technology investment, manage rising costs and maximise value.

Leadership will be critical

This is a significant people leadership role.

You will inherit a large, highly diverse and multicultural technology workforce comprising specialist teams with different disciplines, priorities and perspectives.

Success will require someone who can bring people together around a common direction, empower their senior leaders and create strong relationships across both technology and the broader organisation.

You will be expected to operate as an enterprise executive who leads technology – not a technology executive operating in a silo.

About you

We are interested in speaking with established executive leaders who have operated in complex organisations.

Your experience may have been developed across government, large enterprise, highly regulated industries or similarly complex stakeholder environments.

You will have sufficient technology depth to challenge, guide and support specialist leaders, but your greatest strength will be your ability to connect people, strategy, investment and technology.

Why this role?

Few technology leadership positions provide this breadth.

You will influence enterprise transformation, AI, data, cybersecurity, architecture, major platforms, investment and organisational strategy while helping shape services that have a genuine impact across South Australia.

For an executive who enjoys complexity, transformation, people leadership and working closely with senior decision-makers, this represents an opportunity to lead at an enterprise level rather than simply manage a technology function.

To discuss the opportunity confidentially, apply directly or contact Jesse Alland at Talent International for further information: jesse.alland@talentinternational.com | +61 480 802 731 | Level 10, 26 Flinders Street, Adelaide, SA, 5000