Business Analyst

  • Australia
  • Sydney
  • Permanent
  • Negotiable

Join a leading consultancy supporting Australia’s Defence capability through process optimisation and sustainment excellence. We’re seeking an experienced Business Analyst to develop and maintain the suite of processes that enable effective delivery within the Defence Sustainment Model.

Key Responsibilities

  • Develop and optimise processes supporting the Sustainment Model.
  • Integrate Logistics Information Systems (LIS) and Enterprise Resource Planning (ERP) tools into process design.
  • Create standardised processes, procedures, and work instructions aligned to ISO9001 and ISO55001.
  • Produce training and support materials to enable consistent user adoption.
  • Implement methods to monitor, update, and improve baselined processes.
  • Drive continuous improvement through structured review and consultation.

Essential Requirements

  • 8+ years’ experience as a Business Analyst or Process Improvement Specialist in complex or asset-intensive environments.
  • Active NV1 Security Clearance or higher
  • Demonstrated experience in process modelling, documentation, and governance.
  • Working knowledge of ISO9001 and ISO55001.
  • Proven ability to conduct process reviews, gap analyses, and deliver measurable improvements.
  • Strong analytical and problem-solving skills.

Why Join Us

  • Contribute directly to national Defence capability.
  • Work within a respected consulting team on high-impact projects.
  • Competitive remuneration and flexible engagement options.

Ready to Apply?
If you’re a skilled Business Analyst ready to make a real impact in Defence, we’d love to hear from you.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Application Support Analyst

  • New Zealand
  • Auckland
  • Permanent
  • Attractive benefits package

We’re representing a growing financial services organisation that’s undergoing an exciting period of technology evolution and digital transformation. This is an opportunity to join a collaborative and forward-thinking environment where your ideas will have real impact.
As an Application Support Analyst, you’ll play a key role in keeping business-critical systems running smoothly. You’ll work closely with internal teams, developers, and vendors to troubleshoot, enhance, and evolve applications that underpin the organisation’s operations.

What you’ll do

  • Provide third-line support for a range of internal digital applications.
  • Troubleshoot user and performance issues, resolving incidents efficiently and communicating progress to stakeholders.
  • Manage incident tickets, assess impact, coordinate responses, and maintain clear updates across teams.
  • Support data/report requests and recurring application maintenance tasks.
  • Monitor system performance, identify issues proactively, and recommend improvements.
  • Collaborate with delivery teams and vendors to deploy patches, updates, and new features.
  • Maintain clear documentation and assist with user training and onboarding.
  • Participate in testing, upgrades, and rollout of new systems or enhancements.

What you’ll bring

  • Experience as an Applications Support Analyst who has provided at least Level 2 support across a range of applications, including CRMs.
  • Strong problem-solving and analytical skills.
  • Good understanding of SQL, databases, and scripting languages.
  • Hands-on experience with Jira or Confluence
  • Excellent communication skills – comfortable liaising with both technical and business stakeholders.
  • A proactive mindset and the ability to manage multiple priorities in a fast-paced environment.

It would be ideal if you also had.

  • Exposure to Azure.
  • Familiarity with monitoring tools.
  • Cloud or service management certifications.

Why you’ll want to join.

This is more than just a support role, it’s a chance to be part of a technology uplift journey within a growing organisation that values collaboration, continuous improvement, and people who take initiative.
If you’re looking to step into a role where technology is genuinely transforming how things are done, we’d love to hear from you.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Salesforce Business Analyst

  • Australia
  • Sydney
  • Contract
  • AU$900.00 - AU$1100 per day

We’re seeking experienced Salesforce Business Analysts to join a large, multi-year digital transformation program within the federal government.
You’ll collaborate with business and technical teams to analyse current processes, gather and document requirements, and design scalable Salesforce solutions that enhance service delivery and customer experience.

This opportunity is open only to Australian Citizens, as it requires the ability to obtain or hold a Baseline security clearance.


Key Responsibilities

  • Lead workshops to capture, validate, and prioritise business requirements across diverse stakeholder groups.
  • Translate requirements into clear user stories, acceptance criteria, and functional specifications.
  • Partner with Salesforce designers, developers, and testers to ensure effective solution delivery.
  • Map and optimise business processes using BPMN standards and Lean principles.
  • Manage and maintain requirements traceability in Azure DevOps (or similar tools).
  • Serve as the bridge between business stakeholders and technical delivery teams, ensuring alignment and clarity throughout the project lifecycle.

Skills & Experience

  • 4-5+ years’ hands-on Salesforce Business Analysis experience, ideally within large enterprise or government environments.
  • Proven record delivering Salesforce Cloud or Experience Cloud implementations.
  • Strong capability in BPMN process modelling, requirements gathering, and stakeholder facilitation.
  • Excellent communication and presentation skills, with the ability to translate technical solutions into business outcomes.
  • Experience working in Agile environments, with proficiency in Azure DevOps or Jira.
  • Must be an Australian Citizen eligible for Baseline clearance.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Salesforce Business Analyst

  • Australia
  • Sydney
  • Contract
  • AU$900.00 - AU$1100 per day

We’re seeking experienced Salesforce Business Analysts to join a large, multi-year digital transformation program within the federal government.
You’ll collaborate with business and technical teams to analyse current processes, gather and document requirements, and design scalable Salesforce solutions that enhance service delivery and customer experience.

This opportunity is open only to Australian Citizens, as it requires the ability to obtain or hold a Baseline security clearance.


Key Responsibilities

  • Lead workshops to capture, validate, and prioritise business requirements across diverse stakeholder groups.

  • Translate requirements into clear user stories, acceptance criteria, and functional specifications.

  • Partner with Salesforce designers, developers, and testers to ensure effective solution delivery.

  • Map and optimise business processes using BPMN standards and Lean principles.

  • Manage and maintain requirements traceability in Azure DevOps (or similar tools).

  • Serve as the bridge between business stakeholders and technical delivery teams, ensuring alignment and clarity throughout the project lifecycle.


Skills & Experience

  • 4-5+ years’ hands-on Salesforce Business Analysis experience, ideally within large enterprise or government environments.

  • Proven record delivering Salesforce Cloud or Experience Cloud implementations.

  • Strong capability in BPMN process modelling, requirements gathering, and stakeholder facilitation.

  • Excellent communication and presentation skills, with the ability to translate technical solutions into business outcomes.

  • Experience working in Agile environments, with proficiency in Azure DevOps or Jira.

  • Must be an Australian Citizen eligible for Baseline clearance.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Service Reliability Engineer

  • Australia
  • Sydney
  • Permanent
  • AU$180000 - AU$190000 per annum

Location: Sydney (4 days in office, 1-day WFH)
Reports to: Technical Operations Director, APAC
Department: Global Technical Operations

The Opportunity:

A leading music organisation is now growing their Global Technical Operations hub in Sydney and looking for a Service Reliability Engineer (SRE) to join their team.

This is more than a traditional ops role – it’s an opportunity to bring a software engineering mindset to reliability, automation, and scalability in a global, high-impact environment.

What You’ll Do:

You’ll join a collaborative, hands-on team responsible for the stability, performance, and scalability of global platforms. Working closely with development, infrastructure, and security teams, you’ll help build a resilient environment that keeps music flowing – from studio tools to streaming systems.

  • Design and maintain high-availability, high-performance systems for global applications.
  • Automate everything – from infrastructure provisioning to deployment and scaling – using tools like Terraform, Ansible, and Python.
  • Build robust monitoring and observability frameworks with AWS CloudWatch, Dynatrace, Prometheus, Grafana, or Splunk.
  • Optimize CI/CD pipelines to improve reliability and deployment speed.
  • Participate in on-call rotations, troubleshoot incidents, and lead post-incident reviews.
  • Champion SRE principles – embed SLOs, SLIs, and error budgets into everyday engineering.
  • Collaborate across Dev, Infra, and Security teams to create a culture of continuous improvement and reliability.

About You

You’re a technically strong and level-headed engineer who loves automation, thrives in complex environments, and knows how to balance pragmatism with perfection.

  • Background in systems administration (Linux/Windows) in a large-scale environment.
  • Proficient in at least one programming language (Python, Go, or Java).
  • Hands-on experience with AWS (GCP or Azure a bonus).
  • Deep understanding of networking, containers (Docker/Kubernetes), and Infrastructure as Code (Terraform, Ansible).
  • Experience with monitoring and observability tools such as Dynatrace, Prometheus, Grafana, or Datadog.
  • Calm, collaborative communicator with strong analytical and problem-solving skills.

Bonus Points For:

  • Experience with ServiceNow or ITIL processes.
  • Knowledge of chaos engineering, resilience testing, or advanced capacity planning.
  • Previous experience managing distributed, global systems in production.

Culture & Perks

  • Early Friday finish (1pm)
  • Annual bonus $
  • Optional 1% additional super with MLC
  • Global collaboration and career growth opportunities

Interested?
Apply now or contact Sophia Parrelli at Talent International for a confidential chat.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Project Analyst

  • Australia
  • Adelaide
  • Contract
  • Negotiable
  • Project Analyst
  • Initial contract up until December 2025 with possibility of extension
  • Port Adelaide Based role

The Project Analyst supports the AP/AR Process Management Team by analysing data, reviewing performance (eMite), and improving financial operations. Requires strong attention to detail, MS Office skills, and ability to meet deadlines.

Responsibilities:

  • Data Analysis/Reporting
  • Research and data collection skills.
  • Ability to work to strict deadlines.
  • Attention to detail and accuracy.
  • Strong verbal and written communication skills.
  • Ability to learn/adapt quickly.
  • Work effectively both individually and as a member of the team to meet deadlines, identify and solve problems.
  • Collaborate with their team towards daily targets and actively contribute to achieve shared goals.

Qualifications:

  • Experience in Microsoft Office – Outlook, Word and Excel (Intermediate)
  • Excellent verbal and written communication skills
  • Proven attention to detail and accuracy
  • A background in finance is highly desirable.
  • Demonstrated ability to manage high volumes of work
  • Honed ability to meet strict deadlines
  • Sharp numerical reasoning skills and research/data collection skills
  • Quick and eager learner of new systems

If the above role sounds of interest, please click on “Apply Now”, or get in touch with Ivan via ivan.aureus@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Technical Business Analyst (TechOne)

  • Australia
  • Melbourne
  • Permanent
  • AU$110000 - AU$150000 per annum

Due to promotion our client is seeking to back fill. They need a Technical Business Analyst with essential TechnologyOne experience to join their team full-time. Reporting to the Head of Digital Transformation, you will be working in a friendly team with flexible hybrid work arrangements.

This role involves working with business stakeholders to prioritise optimisation across the suite of OneCouncil modules, supporting all stages of implementation, including design, development, and delivery. The role also includes collaborating with Application Support Leads/Analysts and Consultants to ensure solutions meet the requirements and expectations of the Product Owner and Business. This is a technical BA role, and you will be working 60% of your time with technology.

To apply for this opportunity, you will need the following essential skills and experience:

  • Strong communication skills, both verbal and written with a highly developed ability to apply discipline in the search for solutions to new problems and opportunities in existing applications.
  • Strong business knowledge of OneCouncil Core Modules, and underlying processes, including BPAs, DocOnes, ETLs, TScripts. (essential)
  • Strong knowledge of reporting modules, IT Service Management, enterprise council applications and mobile applications.
  • Developed skills in application management, analytical and investigative skills to enable the formulation of solution options from within a broad Council-wide ICT architecture and framework.
  • Experience as a Business Analyst or a Consultant.

Note: due to the nature of the position, only candidates with OneCouncil TechOne experience will be considered.

For a confidential discussion, please call Shelley on 0418 572 482 or email shelley.harrison@talentinternational.com. Shortlisted candidates will be contacted. The successful candidate will need an employee WWCC and pass a national police check.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.