Due to a busy period, our client is seeking a mid-level Business Analyst for a fixed term engagement for 2- 3 years. This role will be reporting to the head of the PMO Business partner and assist with various ongoing projects as part of the client’s commitment to improve their Digital and Technology Services.

To apply for this role, you will need the following:

• 3-5 years’ experience in business analyst roles preferably in an agile environment
• Proven business / system analysis, including requirements gathering, on large-scale systems development and delivery of IT and business solutions.
• Strong business case development skills
• Demonstrated experience working with multiple stakeholders at all levels.
• Experience with OneCouncil / Technology One systems will be viewed favourably.
• Great written communication and interpersonal skills.
• Be an Australian Citizen or Permanent Resident and be available for full time work.

Successful candidates will need a WWCC and national police check. Our client offers a hybrid work arrangement with 3 days working onsite requirement. This will be a $95,000 to $100,000 base + super package on offer. They have a great inclusive culture, office environment and a 38-hour working week. They require an individual who is looking for a fast paced, dynamic team and a willingness to learn.

Apply ASAP! For more information, please call Shelley on 0418 572 482. For a quicker response email your confidential resume to shelley.harrison@talentinternational.com Shortlisted candidates will be contacted.

• Contract Until End of December 2023 – Government Agency
• CBD Location – Hybrid Working Arrangement
• Analyse and evaluate existing IDAM processes

The Role:
Our client is looking for an experienced IDAM Business Analyst to play a pivotal role in enhancing their identity and access management processes.

Key Responsibilities:

• Gather and document business requirements related to identity and access management.
• Analyse and evaluate existing IDAM processes and systems for areas of improvement.
• Collaborate with stakeholders, including IT teams, security teams, and business units, to understand their needs and provide IDAM solutions.
• Design and recommend IDAM strategies, policies, and procedures to enhance security and efficiency.
• Create detailed documentation, including use cases, user stories, process flows, and technical specifications.

Key Skills

• Strong experience as a Business Analyst with a focus on IDAM (Identity and Access Management) projects.
• Strong understanding of IDAM concepts, processes, and best practices.
• Knowledge of IDAM tools and technologies (e.g., IAM, SSO, MFA, LDAP, OAuth, etc.).
• Strong communication and interpersonal skills.
• Ability to work effectively in a team and collaborate with diverse stakeholders.

What’s in it for you:

• Contract Until End of December 2023
• CBD Location – Hybrid Working Arrangement
• Government Agency

For a confidential discussion please contact Chris Mackay on 03 9236 7797.

• Exciting opportunity for Business Analysts
• 12 months + 12 months
• Must be an Australian Citizen

Our Client
Our client is highly respected organisation, who provides services and supports to thousands of individuals around Australia. With multiple locations around Canberra, this vital Government organisation seeks only the most skilled and professional individuals to assist them in developing programs, policies, and initiatives that will improve the quality of life for Australia’s most vulnerable.

The Role
Our client is seeking a Business Analyst to help define business problems via in-depth investigation and gathering of technical and non-technical information with specific focus on the Fraud domain. This is a key role to assist in the delivery a program of work, centred around a large-scale fraud investigation capability uplift.
Key responsibilities will include:

• Support the delivery in the development of a business case
• Working with Agile delivery practices including backlog creation / refinement
• Facilitate workshops and perform business analysis activities
• Suggest changes/enhancements to Senior Management using analytics to support your recommendations

Skills and Experience

• Demonstrated experience working in a similar role supporting the successful delivery of high-impact and high-value initiatives
• Experience with Cloud environments Microsoft Azure or Amazon Web Services
• Proven experience, of greater than 3 years, in a senior role relating to fraud investigations, case management and data mining
• Demonstrated experience in elicitation business requirements and acceptance criteria

To apply for this opportunity, please click ‘APPLY’. For further information, please contact Jaela Smith on 02 6129 6302 or email jaela.smith@talentinternational.com

We have multiple openings for experienced Business Analysts to join growing teams at our well-known Perth based clients. On offer is initial 6-month contracts + long-term rolling extensions, work from home flexibility and the chance to work across interesting IT projects such as systems implementations, infrastructure and technical upgrades and other business improvement projects.

To be considered for these opportunities you must be locally Perth based with excellent communication and stakeholder engagement skills and have at least 5 years’ experience as a Business Analyst in complex environments.

Key Skills and Experience Required:

• Strong requirements elicitation experience
• Experienced in documenting functional and non-functional requirements
• Ability to map current and future state analysis
• Ability to create user stories and participate in solutions implementation
• Ability to facilitate workshops
• Experience with various tools and techniques used in business analysis
• Strong problem solving, negotiation, stakeholder management, presentation and relationship management skills
• Good change and impact analysis understanding
• A degree in computer science, business technology or other relevant industry certifications/qualifications desirable

If you match the selection criteria and are interested in finding out more about the position, please click the “APPLY NOW” button below and attach your C.V (in word). For a list of all vacant positions, please see our website www.talentinternational.com

For further information please contact Kate Reynolds on 0448 001 382 or kate.reynolds@talentinternational.com

• 12 Month Contract – Government Department
• CBD Location – Hybrid Working Arrangement
• Multiple Positions – $700-750 a day inc super

The Role
This Government Department is seeking multiple Data Officers to analyse and interpret data in order to assist Migrating users to Google Workplace.

Your responsibilities will include:

• Understand data and put it onto a spreadsheet
• Talk to end users to get the necessary data
• Determine how many people to transfer across to Google Workplace
• Match users names and email addresses to verify the information
• Manipulate data and merging of spreadsheets

You will have:

• 2-3 years experience working as a Data Officer in an enterprise environment
• Ability to manipulate data and merging of spreadsheets
• Strong eye for detail in order to verify data is accurate
• Ability to gather requirements and communicate effectively with staekholders
• Experienced in eliciting relevant information
• Happy to do repetitive tasks

What’s in it for you:

• Initial engagement until June 2024 + extensions
• CBD Location – Working from home
• $700-750 a day inc super

Please apply today to secure an interview or call Sarah Jordan on 9236 7765.

Due to growth our client, a federal government agency, is seeking a Salesforce Technical Business Analyst to join their team for a 12-month initial + 12 month extension contract based in Richmond. Your role will be to provide business analysis, design, and agile collaboration skills to configure Salesforce solutions which improve the client through a better Participant experience and a more effective Scheme. You have an opportunity to really make a difference.

Reporting to the Portfolio Director Digital Delivery, your role will be as follows:

• Assess business objectives, formulating solution options, and driving stakeholder support.
• Quickly connect business requirements particularly for Digital channels with the functional capabilities of the Salesforce application.
• Be part of agile delivery, capturing functional requirements, converting them to Epics and User stories.
• Lead (or play a key delivery role) in application solution design efforts.
• Work collaboratively with various technical and business stakeholders to form a fit for purpose solution in the digital channels, leveraging a strong working knowledge of Salesforce.
• Collaborate with external government agencies where appropriate.
• Progress to holding end-to-end functional responsibilities.
• Run sprint events as required.

To apply for this opportunity, you will need the following:

• Minimum 3 years working as a Salesforce Functional Consultant or Senior Business Analyst with experience working in the digital portal or app channel.
• Business Process mapping background for B2C & B2B Service processes ideally in disability and health care sector.
• Demonstrated experience facilitating workshops with senior and multidisciplinary stakeholders.
• Demonstrated systems delivery experience working in multi-disciplinary teams in Agile and similar methods to co-ordinate and assure systems delivery outcomes.
• Experience working with external parties on complex integrations.
• Great facilitation and communication skills.
• Be an Australian Citizen

This role has a capped rate of $620 + superannuation per day for a 7.5-hour day and a 230 max working days per year. Subject to negotiations with line manager, hybrid working arrangements in line with current policy are available (minimum of 3 days each week in the office, with flexible arrangements in place for the remaining 2 days).
For more information, please call Shelley on 0418 572 482 or email shelley.harrison@talentinternational.com. Applications close COB Thursday 5^th October. Shortlisted candidates will be contacted.

The client is based in Brisbane and would ideally like someone Brisbane based to work on site 4 days a week with 1 day a week work from home. However, for the right resource, they will entertain candidates based anywhere in Australia who can work fully remotely.

Our client is Australia’s leading integrated construction material manufacturer and contractor. A family business in operation now for over 100 years, they have grown and adapted, rising to the top of a competitive and dynamic market. Today, they employ over 2300 staff and are one of the largest manufacturers in Australia.

They have an existing Oracle environment mainly leveraging Oracle Cloud CX for CRM / Sales functionality. They are seeking to add Oracle Service capability to the existing environment, specifically deploying Oracle CX Service Customer Portal. As such we are seeking a Consultant that can provide functional guidance across both Oracle Sales & Service Applications.

Your duties will include:

• Provide specialty product knowledge in the Oracle Cloud CX Sales and Service applications
• Lead an implementation of Oracle CX Service Customer Portal
• Ownership for the support of allocated Oracle applications, including configuration, custom extensions, system integrations and reporting
• Work collaboratively with Oracle Support and implementation partners to troubleshoot issues and progress fixes
• Follow defined systems development methodologies and change management processes
• Analysis of complex business requirements and translation to robust documented Oracle solution designs
• Development and execution of unit and systems test plans
• Contribute to business systems roadmap and strategic planning
• Work collaboratively with Business Systems team members to deliver solutions
• Perform after hours duties as required

About You:

In order to be successful in this role, it is essential that you possess the following skills, knowledge and attributes:

• Minimum 5 years implementation experience with Oracle Cloud Fusion Applications and related Oracle PaaS services:
  • Implementation design and configuration for Cloud CX Sales and Service applications, ideally including CX Customer Portal
  • Reporting using Oracle Transaction Business Intelligence (OTBI)
  • Knowledge of system integrations using Oracle Integration Cloud (OIC)
  • Knowledge of security requirements for Oracle Identity Access Management (IAM)
• Thorough understanding of Oracle and financial accounting best practices
• Thorough understanding of the Oracle Fusion Applications data model to access required data
• Knowledge of Oracle Business Intelligence Cloud Connector (BICC) for extraction of data
• Demonstrated high level analytical skills
• Excellent communication skills both verbal and written
• Tertiary qualification in Information Technology or related field

It is desirable that some or all of the following skills, knowledge and attributes compliment your skill set:

• Experience with Oracle E-Business Applications R12
• Implementation of Oracle Fusion Analytics Warehouse (FAW)

The Benefits:

• Full-time permanent position
• Competitive salary commensurate with knowledge and experience
• Flexible working hours available
• Paid and unpaid leave entitlements as per the National Employment Standard (NES)
• Excellent employment conditions, stability and a commitment to career advancement for enthusiastic and motivated people

If you would like to find out more about this opportunity, Talent and everything in-between, don’t hesitate to call Brid Coughlan on 0439 213 636 for a confidential discussion.

brid.coughlan@talentinternational.com
https://www.linkedin.com/in/brid-coughlan/

Our Client in Financial Services sector is looking for a Senior Business Analyst with strong experience in trading systems to play a key role in analyzing and improving their trading processes and technology. The ideal candidate will have a deep understanding of financial markets, trading strategies, and trading systems. They will work closely with stakeholders across the organization to gather and document business requirements, design solutions, and ensure the successful implementation of trading system enhancements.

Responsibilities:

• Analyze existing trading systems and processes to identify areas for improvement. Create detailed business requirement documents, process flow diagrams, and data models.
• Work with internal and external stakeholders to perform discovery and deep dives to document the As-Is / To-Be states for cash and derivatives products.
• Work with IT technical teams (Internal & external) to design and propose solutions that align with business objectives. Ensure that proposed solutions meet regulatory requirements and industry best practices.
• Facilitate communication and collaboration between business users and technical teams. Ensure that all parties have a clear understanding of project goals and timelines.

Requirements:

• 6 – 8 years of experience as a Senior Business Analyst in the financial services industry, with a focus on trading systems (Front Office).
• Strong knowledge of financial markets, trading strategies, and trading technology.
• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams, from graduate level to CxO level.
• Familiarity with regulatory requirements related to trading systems is a plus.

If you think you have above skills and experiences, click ‘Apply’ button or send your resume to alex.nguyen@talentinternational.com

Only shortlisted applicants will be contacted for this role.

The opportunity

Our client is a community focused federal government agency. They have an exciting opportunity available for multiple APS5 level Case Management Support officers to join the team.

12-month initial contract with opportunity for extension. Expected hourly rates of $55.24 per hour + Superannuation, with the option to be based out of Richmond or Geelong.

Hybrid working environment, consisting of two days working from home, with the remaining 3 on site each week.

Your responsibilities will include:

• Researching and drafting responses for complaints, Ministerial and other documents as required.
• Analysing and assessing AAT Applications received by the NDIA.
• Managing the requests for medical and functional assessments.
• Preparing and filing Tribunal documents as required for AAT Applications received by the AAB within strict time frames.
• Assessing and responding to risk from processes, including in terms of privacy considerations and priority.

About you?

• Attention to detail.
• Computer literacy
• The ability to produce work in a deadline driven environment.
• High organisational / administrative abilities
• Methodical and process driven.
• Inquisitive and problem-solving approach.
• Paralegal or similar (law student / legal admin) background is highly desirable.
• You must be an Australian Citizen to work for this Government client

APPLY

Submit your resume, or for further information please contact

Samuel.beckett@talentinternational.com // 0481 781 801

We are looking hire an ITSM Specialist to join one of our mining clients to assist them with their IT services. You will be responsible for implementing and managing IT Service Management (ITSM) processes and tools to streamline operations, improve service quality, and enhance customer satisfaction.

Key Responsibilities:

• Implement and manage ITSM processes, including incident management, problem management, change management, and service request fulfillment.
• Collaborate with cross-functional teams to define and document service management policies and procedures.
• Configure and maintain ITSM tools and systems to support service delivery.
• Monitor and analyse service performance metrics, identify areas for improvement, and implement enhancements.
• Lead root cause analysis efforts to resolve recurring incidents and problems.
• Provide guidance and training to IT staff on ITSM best practices.
• Ensure compliance with ITIL and other industry best practices.
• Stay updated on industry trends and emerging ITSM technologies.

Skills required;

• Bachelor’s degree in IT or related field (or equivalent experience).
• ITIL certification v3 or v4
• Proven experience in implementing and managing ITSM processes and tools.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team and independently.
• Experience with ITSM software such as ServiceNow.
• Knowledge of IT security and compliance standards.

Desirable skills;

• Experience working within teams using DevOps, Lean Six Sigma and Agile methodologies
• Business Analyst
• Service Integration and Management (SIAM) certification.

If you match the level and depth of experience above and are interested in applying for these positions, please forward your updated CV to Alice Tan by clicking the “APPLY NOW” button. For a list of all vacant positions, please see our website www.talentinternational.com. For further enquires please call Alice on 08 6212 5598