• Paying up too $900 per day inc super
• 6 Month contract
• Flexible WFH – Not fully remote

Position Overview:

We are seeking a highly skilled Technical Business Analyst to join our Cybersecurity Division, focusing on a Customer Identity and Access Management (CIAM) project. The successful candidate will play a critical role in gathering and documenting technical requirements, engaging with stakeholders, and mapping processes to support our development teams.

Key Responsibilities:

• Requirements Gathering: Collaborate with stakeholders to elicit, analyze, and document technical requirements for CIAM solutions.
• Documentation: Prepare clear and detailed documentation of business and technical requirements for the development teams.
• Stakeholder Engagement: Maintain effective communication with stakeholders, including business users, technical teams, and management, to ensure alignment and project success.
• Process Mapping: Analyze and map current and future state processes to support CIAM initiatives, identifying opportunities for improvement and optimization.
• Technical Liaison: Act as a bridge between business and technical teams, ensuring that requirements are understood and implemented correctly.
• Quality Assurance: Assist in the development of test plans and perform testing to ensure solutions meet business requirements and are aligned with industry standards.
• Knowledge Sharing: Provide insights and knowledge sharing on IDAM and cybersecurity best practices to the team and stakeholders.

Required Skills and Experience:

• Technical Business Analysis: Proven experience in technical business analysis, preferably within the cybersecurity or IDAM domains.
• CIAM/IDAM Knowledge (desirable not mandatory): Strong understanding of Customer Identity and Access Management (CIAM) or Identity and Access Management (IDAM) principles and technologies.
• Cybersecurity (desirable not mandatory): Familiarity with cybersecurity practices, frameworks, and compliance requirements.
• Process Mapping: Proficient in process mapping techniques and tools.
• Stakeholder Management: Excellent communication and interpersonal skills, with the ability to engage effectively with diverse stakeholders.
• Documentation: Strong documentation skills, with attention to detail and clarity.
• Problem-Solving: Analytical mindset with the ability to identify issues and propose effective solutions.
• Technical Proficiency: Experience with technical tools and platforms used in CIAM/IDAM and cybersecurity projects.

If you are interested in this role please apply below, alternatively you can send your CV to ziomi.warchalowski@talentinternational.com

The Mainframe Service Owner supports the management of several IT applications. This role involves collaborating with various business and IT stakeholders to ensure the seamless operation and enhancement of these applications.

Key Responsibilities:

• Risk & Issue Management (Juno Issues & Incidents, Software End-of-Life/End-of-Support currency issues, Information Security, and Vulnerability Management).
• Cost management and cost reduction initiatives.
• Service availability improvements in collaboration with Service Management.
• Look after mainframe applications for Finance and respond to delivery.
• Represent the application team during major incident calls and facilitate the restoration of services.
• Manage ongoing requirements, assess relevance, and identify opportunities for decommissioning.

To be successful in this role you will have experience with/in:

• Mainframe systems, Cobol, microfocus Cobol and PL1.
• Strong understanding of application lifecycle management
• Exceptional communication skills
• Strong analysis and critical thinking

If this is the role for you, please apply now.

If you woud like a confidential conversation, please reach out to Josh.costigan@talentinternational.com

• Seeking Technical Business Analysts
• 6 months + 4 x 6 months
• Canberra location only
• Must hold minimum Baseline clearance

Our Client

Our client is national public organisation with responsibility for providing technical advice to the Australian Government on all aspects of geoscience. In partnership with Government, industry, academia and research organisations, the agency provides specialist expertise, information and data on Australia’s geographic and geological services, with the aim of building resource wealth, ensuring safety of communities from natural hazards, securing and sustaining water resources and understanding natural processes and activities to inform decision-making.

The Role

This opportunity seeks an experienced technical Business Analyst to support the uplift of the agency’s product development and workflow capability. Working as part of a research and product development business area, the successful candidate will support their aim to document all product and service workflows and establish a baseline for ongoing maintenance and management and from which responsibilities are established.

The Business Analyst will:

• Document current procedures at various levels of maturity for generating the whole suite of products
• Review and document current state computing platforms, environments and tools used across the business area’s super and cloud computing environments
• Identify gaps and develop policies and procedures

Skills and Experience

• Proven relevant experience in delivering high quality technical documentation
• Demonstrated ability to deliver within timeframes and to a high standard
• Ability to achieve objectives and deliver intended results, build capability and manage change
• Skills and/or familiarity with markdown language and Git

It is a requirement of this position that the successful candidate must hold an Australian Government security clearance at the Baseline level.

Applications

To apply for this opportunity, please click ‘APPLY.’ For further information, please contact Jaela Smith on 02 6129 6302 or email jaela.smith@talentinternational.com.

Are you reliable, detail-oriented, and passionate about maintaining fairness in examination environments? We are looking for dedicated Exam Supervisors to join our team and ensure a smooth and secure exam experience for all candidates.

Key Responsibilities:

• Candidate Care: Uphold an exemplary attitude towards candidate care, ensuring a supportive exam environment.
• Exam Supervision: Oversee the entire exam process, ensuring adherence to protocols and preventing cheating or malpractice.
• Communication: Clearly communicate exam instructions and requirements to candidates and collaborate effectively with team members to resolve any issues.
• Setup & Coordination: Prepare the examination room, set up necessary materials, and coordinate the examination process, including managing attendance and delivering instructions.
• Troubleshooting: Respond proactively to unexpected situations and assist with technical or administrative issues during exams.
• Security & Compliance: Ensure that all exams are conducted in a secure and fair manner, adhering to regulations and guidelines.

Specific Duties:

1. Prepare Examination Room: Set up desks, chairs, and materials according to exam requirements.
2. Check Identification: Verify the identity of all candidates before the exam begins.
3. Provide Instructions: Explain exam rules and regulations to candidates.
4. Supervise Exams: Monitor candidates to ensure compliance with exam rules.
5. Handle Issues: Address any disturbances or issues that arise during the exam.
6. Manage Exam Materials: Collect and distribute exam materials appropriately after the exam.

Qualifications and Experience:

• Essential:

  • Strong communication skills in clear, spoken English.
  • Experience in delivering excellent customer service.
  • Ability to work under pressure and manage competing demands.
  • Excellent time management skills (punctuality is crucial).

• Desirable (but not required):

  • First aid training.
  • Familiarity with technology (e.g., Microsoft Outlook, Teams).
  • Previous experience in invigilation or supervision.
  • Experience in administration or customer service roles.
  • Understanding of learning management systems.

Training:

Selected candidates will participate in training sessions covering exam supervision, privacy, and security processes. This training will be available both online and onsite and will include practical scenarios to help manage candidates, administration, and basic technology-related inquiries.

If you match the selection criteria and are interested in finding out more about the position, please click the “APPLY NOW” button below and attach your C.V (in word). For a list of all vacant positions, please see our website www.talentinternational.com

For further information please contact Kate Reynolds on 0448 001 382 or kate.reynolds@talentinternational.com

Opportunity
Our Federal Client is seeking multiple talented APS6 level Service Designers for 12-month initial contracts with long term potential to join Agile squads tasked with improving operational efficiencies and business process streamlining for front line staff to improve Customer Experience.

The team works to improve processes through service design, re-engineering and continuous improvement approaches, utilising service design approaches in the design and delivery of change.

Contract to be based in either Melbourne, Sydney or Brisbane with flexible working from home arrangements (3 days in office preferred on a case by case basis). Other locations nationally will be considered.

Key Responsibilities

• Researching and identifying insights
• Co-creating and documenting current state services through design and research, to identify current participant and staff experience and business processes.
• Co-creating and co-facilitating process design improvements
• Advocating for the Voice of Customer (Staff and Participants) throughout projects
• Co-facilitating design-thinking sessions along with Service Design Leads with service users to design and test future service processes, channel and experiences
• Assisting management with the use of system tools and other duties as required (JIRA, Miro, Qualtrics, Creately)

Key Requirements

• Human-Centred Design, User Research, User Experience background.
• Personas and journey mapping
• Co-design facilitation, design thinking
• Ability to synthesise complex information
• Strong collaboration and ability to work in cross-functional Agile teams.
• State or Federal Government experience highly regarded, or complex large corporate
• Passion for the community and giving back – any experience within health, aged care, NGO, or disability services highly regarded
• Agile ways of working

Salary and Benefits

• Melbourne (Richmond)
• $67 per hour inc super, approx $115K package p.a.
• Long-term, rolling engagement
• Flexible work arrangements
• Complex, multi-channel environment with agile delivery structure

Please note: Proof of Australian Citizenship is mandatory for this federal government agency.

Kylie.McManus@talentinternational.com // 0408 388 680

This role offers a unique opportunity to work on complex, large-scale projects that have a meaningful impact on the community within the NSW department.

This role will bridge the gap / be the conduit between the government customers and the product team.

Skill Requirements:

Business Analyst – HCD (Human Centered Design)

• 2-3 years’ experience in fast paced implementations
• SaaS / STLC
• People person – with ability to deal with and manage and engage various stakeholders
• Functional BA requirements: Workshops / requirements gathering etc

The role does not require prior public sector experience – but to have worked with software as a solution / software projects / consultancy would be advantageous

Nice to have experience (not essential):

• API / SQL / Databases
• Security best practices around SaaS based solutions

Please note: Candidates require unrestricted (non-sponsored) AU working rights & must be currently NSW based.

To be considered for this opportunity, please apply online now! or email your current resume to: Rochelle.Chaffey@talentinternational.com

Shortlisted applicants will be contacted for this role.

• Secure permanent opportunity within a reputed organisation
• Top of the market salary + bonus
• Oversee a large team of Business Analysts working on a large transformation

Our client is currently on the lookout for an experienced Lead Business Analyst / BA Manager to create a high-performing and efficient Business Analysis function by developing standards, frameworks, and processes, and by optimizing and upskilling the BA team.

Requirements:

• 10+ years working a Senior or Lead Business Analysis with experience managing teams of BA
• Must have experience working for large organisation with multiple vendors (Onshore and offshore)
• Excellent understanding of core BA methodologies and ability to drive BA best practices
• Knowledge of project management methodologies, business process modelling, system analysis techniques, SDLC, user experience, quality assurance, and agile/waterfall methodologies
• Top tier stakeholder engagement – You will be the face of the BA practice
• Must be a “hands-on” leader

Benefits:

• Secure, permanent role within a reputed organisation that is currently in the early stages of a multi-year transformation program
• Top of the market salary + bonus
• 2 days WFH
• High visibility role – work closely with the Head of Programs and Portfolio Manager

This would be a amazing opportunity for a “hands on” Lead BA or BA Manager how is looking to take their next career step. If you would like to know more please contact Sean Mantri on 0420 425 141/sean.mantri@talentinternational.com or hit Apply Now!

• Contract Opportunity: Until 30^th June 2025 + 3 * (12 Months Extensions)
• Solid Communicator & High – Level Stakeholder Management, especially C-Suite
• Project experience: Expertise in Azure Cloud & ITSM background
• Must be an Australian Citizen, Baseline Security Clearance (Desirable)

Location: Canberra

(Flexible working arrangements can be organised for interstate candidates on case-by-case basis)

Our Client:

Our client is the independent federal agency in charge of organising, conducting, and supervising federal Australian elections, by-elections, and referendums

About The Role:

The Business Analyst will be primarily focuses on end-users to provide guidance for the design of new services and improvements

Key responsibilities of the position:

• Leading the business analysis activities in a multi-disciplinary agile delivery team in pre-discovery, discovery and design and delivery.

• Provide analysis on complex issues and contribute to the management, preparation and coordination of policy formulation and/or project management

• Proven ability to identify and plan capability maturity improvements and business process improvements

Our ideal Business Analyst will have:

• Relevant tertiary qualifications or requisite experience

• Previous exposure to the ServiceNow (or similar) platform

• Knowledge of system integration with the ability to analyse which systems can be brought together and work together

Applications

If you are a seasoned and motivated Business Analyst keen to participate in our client’s greenfield system modernisation program and want to be part of a great team, we’d love to hear from you!

‘APPLY for this opportunity, For further information, please contact Sanat Anmadwar on email Sanat.Anmadwar@talentinternational.com and help uplift our client’s technical capability.

Opportunity knocks…

For a Senior Technical Specialist with Jamf experience for a 12 month contract opportunity with one of our amazing clients in financial services.

Why you’re a legend…

• You would have worked extensively with Mac and Jamf, including Jamf cloud migration experience.
• You will be bringing in your experience coming in from an Enterprise environment

And… What’s in it for you?

• Collaborate with a team of like-minded individuals dedicated to delivering their best each day.
• Fortnightly pay with Talent!
• Access to our contractor portal with amazing perks and benefits

The ideal candidate will possess a deep understanding of both business processes and technical systems, enabling them to bridge the gap between our business stakeholders and the development team.

Key Responsibilities:

• Collaborate with stakeholders to gather, analyze, and document business requirements.
• Translate business requirements into detailed technical specifications and user stories.
• Work closely with the development team to ensure the accurate implementation of requirements.
• Conduct feasibility studies, system analyses, and gap analyses to identify potential solutions.
• Facilitate workshops and meetings to elicit requirements and ensure stakeholder alignment.
• Develop process models, data flow diagrams, and other documentation to support project delivery.
• Perform user acceptance testing (UAT) and ensure solutions meet business needs.
• Assist in project planning, tracking, and reporting to ensure timely delivery of solutions.
• Act as a liaison between business units, technology teams, and support teams.
• Provide ongoing support and enhancements to existing systems and processes.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field.
• Minimum of 5-10 years of experience as a Business Analyst or in a similar role within a software development environment.
• Strong technical background with a deep understanding of software development processes and methodologies.
• Proficiency in requirements gathering, analysis, and documentation techniques.
• Experience with Agile and Scrum methodologies.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills, with the ability to interact effectively with both technical and non-technical stakeholders.
• Proficiency in using BA tools such as JIRA, Confluence, Visio, and other relevant software.
• Experience with SQL, data analysis, and reporting tools is a plus.
• Relevant certifications (e.g., CBAP, PMP, CSM) are a plus.

If the role sounds interesting, please apply now or reach out to Alex via E// alex.james@talentinternational.com

• Initial contract until end of July 2025 + potential for extensions
• Melbourne CBD location with working from home options
• Government Department

The Role:
This Government Department is seeking a Business Analyst to support a modernisation program related to an online portal to improve user experiences.

The Responsibilities:

• Assist with requirement gathering and documentation.
• Assist with the development of target state process maps.
• Assist with the development of test plans, test scenarios and test cases.
• Assist with the development of change management artefacts as required.
• Assist with change management activities as required.

Skills & Experience Required:

• Minimum 7 years experience as a Business Analyst focused in delivering ICT or online portal projects.
• Experience with front end development, Drupal, Angular and API integration is essential.
• Experience in data anlaysis, excel and SQL capabilities are desired.
• Strong communication skills are required to build effective relationships, negotiate with various stakeholders.
• Prior experience within the Public Sector is essential.
• A Key Selection Criteria will be needed to be completed.

What’s in it for you:

• Initial contract until end of July 2025 + potential for extensions
• Melbourne CBD location with working from home options
• Government Department

Please apply today to secure an interview or call Jimmy Nguyen on 9236 7726.

• Contract until January 2025 – Strong Change of Extension
• CBD Location – Hybrid Working Arrangement
• Government procurement experience is a must.

This government department is seeking a Business Analyst with procurement experience to come on board to work with on two large procurement pieces.

Your responsibilities will include:

• Working with the business stakeholders to elicit requirements and form process maps, user stories and business flows
• Review the current and future state requirements
• Identify areas of improvement and implement solutions through effective and efficient analysis
• Facilitate workshops to gather agile requirements
• Collaborate with technical people to explain and clarify the problem and requirements

You will have:

• Minimum 5 years of experience in Business Analysis
• Strong procurement experience within a government environment
• Demonstrated stakeholder management skills
• Experienced in conducting workshops and eliciting relevant information

What’s in it for you:

• Contract until January 2025 – Strong Change of Extension
• CBD Location – Hybrid Working Arrangement
• Government procurement experience is a must.

Should you wish to discuss the opportunity in further detail please contact Sarah Jordan on 9236 7765 or apply now to secure an interview.