ICT Benefits Analyst

  • Australia
  • Parramatta
  • Contract
  • AU$600 - AU$700 per day + + Super

📍 Surry Hills, NSW (Hybrid)

🕒 6-month contract | ASAP start
💰 $600-$700 per day + Super


About the Role

We’re seeking an experienced ICT Benefits Analyst to support a major large-scale ICT program focused on critical infrastructure.

This role is centred on benefits realisation-ensuring program outcomes are clearly defined, measurable, and effectively reported to support decision-making.


Key Responsibilities

  • Develop and maintain Benefits Management Plans and Monitoring & Evaluation frameworks
  • Review and validate business case benefits and assumptions
  • Identify, track, and report on financial and non-financial benefits
  • Establish processes for ongoing benefits validation and reporting
  • Work closely with stakeholders to define benefit measures and ownership
  • Support qualitative and quantitative data collection
  • Prepare clear, structured reports for governance forums
  • Translate complex information into clear, actionable insights

About You

You bring experience in benefits realisation within ICT or transformation programs, ideally in complex or regulated environments.

Key Requirements:

  • Proven experience in benefits realisation / benefits management / business case analysis
  • Strong understanding of financial and non-financial benefits tracking
  • Experience with monitoring & evaluation (M&E)
  • Ability to work with ambiguous or incomplete data
  • Strong stakeholder engagement and communication skills
  • Experience producing governance-level reporting
  • Have AU full working rights

Nice to Have

  • Experience in government or large-scale programs
  • Background in PMO, Program Analysis, or Transformation
  • Experience working with qualitative benefits and narrative reporting

Important Note

This role focuses on program/business benefits (e.g. efficiency, cost savings, service improvements)
not HR or employee benefits.


Why Apply?

  • Work on a high-impact ICT program
  • Competitive daily rate
  • Collaborative, stakeholder-focused environment

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Technical Business Analyst - Integration

  • Australia
  • Melbourne
  • Contract
  • AU$150000 - AU$170000 per annum

Our client is seeking a Technical Business Analyst (BA) with strong integration and experience with SAP S4/HANA to provide technical analysis for interfaces and data models. The Client is starting a greenfield SAP S4/HANA Successfactors and Financials implementation which needs to be integrated with up to 20+ legacy applications through SAP BTP/CPI, Boomi, API’s.

Many of these systems are live, business-critical platforms operating in BAU environments with limited or incomplete documentation. This role will bring clarity by understanding how current state systems function, documenting interfaces for current and future state, designing and documenting new interfaces and data flows for the new SAP system. You will work closely with Corporate Systems, Architecture, and Project teams.

The Role

Will see you working within a BA team within a PMO of approx. 20+ PM’s and BA’s, with and dotted line for the first 18-months into the project team implementing SAP S4/HANA in the public cloud. As Technical BA you will work with the project team, tier-1 vendor, corporate systems team, IT, and business sponsors to embed this system into the team’s remit to support across projects and BAU.

You will need outstanding engagement, technical depth in SAP S4/HANA public cloud implementations and integration into broader business applications with SAP BTP/CPI, REST API’s, Boomi.

  • Operate as Technical BA within the BA practice with initial focus on the SAP S4/HANA public cloud implementation
  • Analyse and document how systems operate day-to-day, including APIs, files, schedules, triggers, and system dependencies.
  • Identify and document existing interfaces, required data elements, timing, and integration behaviour.
  • Facilitate and drive requirements workshops to define functional and non-functional requirements for integration and interfaces
  • Define data models and data flows
  • Work closely with SAP BTP/CPI and integration developers, technical leads, architect, and project team (direct and tier-1 vendor) to validate interfaces
  • Define test data requirements and support test phases
  • Assess the impact of system upgrades, configuration changes, or new systems entering the landscape.
  • Act as a bridge between technical project delivery teams and the business

About You

  • 5+ years’ experience acting as a Technical BA with experience in SAP S4/HANA public cloud implementation projects
  • Strong background in enterprise system integration using platforms such as SAP PI/PO, SAP CPI/BTP to integrate SAP into multiple corporate applications eg. Oracle, IFS, MYOB, ServiceNow, bespoke apps.
  • Ability to reverse-engineer undocumented systems and document current state interface documentation
  • Outstanding workshop facilitation with business and technical teams and ability to bridge communication gaps
  • Experience designing and documenting interface specifications, data models, data flow
  • Understanding of synchronous vs asynchronous integration patterns and batch vs event-driven processing.
  • Experience supporting testing, requirements traceability
  • Strong communication skills with the ability to explain technical concepts to SAP teams, integration specialists, vendors, and business stakeholders.

Our client offers great flexibility, training budget, share scheme, staff discounts, leadership development program, discretionary bonuses, and convenient CBD location.

Please note that only Australian citizens can be considered for this role due to future federal government security clearance requirements.

Apply
Submit your resume, or for further information please contact Liam – Liam.Lasslett@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Workday Support Analyst

  • Australia
  • Melbourne
  • Contract
  • Negotiable

Our client is presently implementing Workday HCM and Recruitment modules. The project team urgently requires full-time additional support to assist with implementation and support. Phase 2 is currently in planning phase, this initial 6-week opportunity may result in further work throughout the year.

The position will involve

  • Working with the end users and the Project Delivery team to assist with analysing, resolving, and managing ad-hoc queries and requests resulting from implementation
  • Document issues within ticketing system and follow them through from identification to closure
  • Analyse, design, configure and test application changes – configuration level support
  • Assist with any UAT
  • Assist with documentation required for updated SOP’s and training

Requirements

  • 3-5+ years working in Workday implementations – specifically HCM with preference for Recruitment module – in Application Support or junior Techno-Functional Consultant positions
  • Hands-on application support and or techno-functional consulting to configuration level
  • Outstanding communication and customer-service skills and ability to engage and support key nationally distributed stakeholders
  • Strong documentation skills
  • Ability to commence immediately or 27th January for a full time 6-week initial engagement
  • Ability to pass Nationally Coordinated Criminal History Check and employer grade Working with Children Check (re-imbursed) before commencement
  • Full Australian work rights
  • Ability to work in office in Inner-Melbourne 2-3 days per week or as required

Apply

Submit your resume ASAP, or alternatively, please email your CV in confidence to jarrodd.edwards@talentinternational.com

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

TechnologyOne Consultant

  • Australia
  • Brisbane
  • Contract
  • Negotiable

We are seeking a TechnologyOne Consultant with strong experience in OneCouncil product, specifically across the following modules and capabilities:

  • Enterprise Asset Management (EAM)
  • Property and Rating (PnR)
  • Forms
  • Business Process Automation (BPA)
  • Reporting and Analytics

We are looking for someone who can hit the ground running and work collaboratively with the council’s internal teams to ensure continuity and improvement across our TechnologyOne environment. The successful candidate will be responsible for:

  • Responding to and resolving support requests (including incidents, issues, and requests for reports or dashboards)
  • Troubleshooting and fixing system-related problems
  • Delivering system enhancements, subject to prioritisation
  • Escalating support requests to TechnologyOne and other third-party consultants as required

Please note this role is predominantly remote with travel required once a month or less.

This is a fixed term contract until December 2027.

If you are interested in this role please apply using the button below or alternatively email your CV to brid.coughlan@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Business Analyst - M365 Uplift

  • Australia
  • Adelaide
  • Contract
  • Negotiable

Overview

M365 Governance Uplift Program focuses on three areas – Microsoft 365 environment governance, optimisation of content management processes, and critical content ring-fencing.

Current content management platforms are fragmented and lack standardisation, limiting the ability to support modern ways of working and safely adopt GenAI capabilities. Additionally, the Knowledge Central application (formerly QMS) is built on legacy technology, further constraining efficiency, collaboration, and compliance readiness.

This program will deliver a targeted uplift by modernising the Microsoft 365 environment through clear governance, modern content management architecture, and consistent collaboration practices, enabling effective ring-fencing controls. It addresses key discovery findings to reduce operational and regulatory risk, strengthen information security, and enable teams to work more efficiently and confidently, while supporting future business needs and sustainable growth.

Key goals:

  • Standardise content management
  • Enable GenAI readiness
  • Strengthen information security & compliance
  • Improve efficiency and collaboration

Key Requirements

Experience

  • 4+ years in a similar IT/Business Analyst role

Desirable

  • Microsoft 365 expertise (SharePoint, Teams, OneDrive, Power Platform)
  • Information management (governance, classification, retention)
  • Knowledge of Australian data/privacy regulations
  • Microsoft 365 certifications

Core Skills

  • Business Analysis:
    • Data analysis (Excel)
    • Requirements gathering
    • Workshop facilitation
  • Communication:
    • Explain technical concepts clearly
    • Manage stakeholders effectively
  • Process Improvement:
    • As-is / to-be process design
    • Lean optimisation
  • Project Delivery:
    • Business cases, budgets, and documentation
    • Project setup and closure
  • Agile exposure (not necessarily strict frameworks)

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Technical Business Analyst

  • Australia
  • Sydney
  • Contract
  • AU$850 - AU$900 per day + + Super

📍 Parramatta | Contract Opportunity (12 months initially)

We’re seeking an experienced Technical Business Analyst to join a major capital works program delivering large-scale infrastructure and technology outcomes across new and refurbished facilities.

This is a unique opportunity to work at the intersection of construction and technology, supporting the design and delivery of complex IT infrastructure and integrated systems within a built environment.

🔧 About the Role

You will play a key role in bridging business and technical teams, ensuring requirements are clearly defined and translated into practical, scalable solutions across infrastructure and systems integration projects.

Working closely with architects, engineers, vendors, and stakeholders, you’ll contribute across the full project lifecycle – from early design through to testing, commissioning, and handover.

🏗️ Key Responsibilities

  • Gather, analyse, and document business and technical requirements
  • Translate requirements into clear functional and non-functional specifications
  • Facilitate workshops and stakeholder engagement sessions
  • Collaborate with solution architects, infrastructure teams, and vendors
  • Support solution design, procurement, and delivery activities
  • Maintain requirements traceability across the project lifecycle
  • Assist with testing (SIT/UAT), defect management, and implementation
  • Contribute to operational readiness and handover documentation

💻 What You’ll Be Working On

  • Network infrastructure (structured cabling, LAN/WAN, wireless)
  • Data centre / server environments
  • CCTV, access control, and security systems
  • Audio-visual (AV) and smart building technologies
  • Systems integration across multiple platforms and vendors

✅ About You

  • Proven experience as a Technical or IT Business Analyst
  • Strong background in IT infrastructure, networking, and systems integration
  • Experience working on construction, capital works, or fit-out projects (highly desirable)
  • Ability to work across both technical and non-technical stakeholders
  • Strong documentation, analysis, and problem-solving skills
  • Experience supporting full delivery lifecycle (design → build → test → handover)

🌟 Why Apply?

  • Work on large-scale, high-impact infrastructure projects
  • Be part of complex, multi-disciplinary delivery teams
  • Gain exposure to cutting-edge smart building technologies
  • Competitive day rate contract

If you’re a Technical BA with a passion for infrastructure and delivering technology in real-world environments, we’d love to hear from you.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Information Systems Analyst

  • Australia
  • Sydney
  • Contract
  • Negotiable

Information Systems Analyst

Location: Newcastle
Requirement: NV1 or NV2

About the Role
We’re looking for an Information Systems Analyst to support ICT and engineering activities within a secure, fast-paced environment. Working with a high level of autonomy, you’ll contribute to system support, integration and ongoing capability delivery.

You’ll act as a key point of contact for ICT and operational enquiries, working closely with stakeholders across government and industry while supporting systems that enable operational planning and secure communications.

This full-time role is based in the Newcastle region.

Key Responsibilities

  • Deliver ICT and engineering support within a collaborative team
  • Act as a central contact for ICT and operational queries
  • Manage schedules, risks and deliverables in line with governance requirements
  • Support design, integration and sustainment of ICT systems
  • Maintain clear technical documentation and reporting
  • Collaborate with stakeholders to resolve technical issues and support system performance

About You

  • Experience in information systems, ICT infrastructure or similar
  • Strong analytical and problem-solving skills
  • Able to communicate effectively with technical and non-technical stakeholders
  • Organised, proactive and able to manage competing priorities

Desirable

  • Experience in secure or regulated environments
  • Exposure to operational systems or secure communications
  • Understanding of government or defence frameworks

Join a role where your work directly contributes to critical capability outcomes, offering meaningful impact, strong stakeholder engagement and the opportunity to grow within a complex, high-performing environment.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Senior Business Analyst - Fixed Term (to June 2027)

  • New Zealand
  • Permanent
  • NZ$125000 - NZ$135000 per annum

Our client is delivering a large-scale transformation across core business systems – and they need a strong Senior Business Analyst to help drive it.

This is a hands-on role working across a complex programme with multiple workstreams, vendors, and systems. You’ll take ownership of a workstream (likely HR/Payroll) and play a key role in shaping and delivering solutions as the programme moves into its next phase.

What you’ll be doing

  • Leading end-to-end business analysis across a key workstream
  • Eliciting and documenting requirements, user stories, and business processes
  • Performing gap analysis, risk analysis, and dependency mapping
  • Working closely with vendors, SMEs, and delivery teams
  • Supporting delivery as the programme ramps up into Phase 1

What we’re looking for

This role is about strong BA fundamentals first.

  • Proven experience as a Senior Business Analyst in complex programmes
  • Strong capability in:
    • Requirements gathering
    • Process mapping
    • Gap analysis
    • Agile delivery
  • Experience working across multiple stakeholders (including challenging SMEs)
  • Ability to operate independently and proactively
  • Exposure to transformation programmes, data migration, or integration work is a bonus

The environment

This is a challenging but rewarding programme -high pace, high visibility, and a real opportunity to make an impact.

You’ll be joining a team that’s:

  • Collaborative and supportive
  • Working across 9 systems and multiple vendors
  • Moving into a critical delivery phase

Why apply

  • Be part of a major transformation programme
  • Join at the right time – onboard now before delivery ramps up
  • Work with a strong, experienced team in a high-impact role

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Business Analyst - Telephony

  • Australia
  • Melbourne
  • Contract
  • AU$700.00 - AU$800.00 per day

Our client is an iconic Australian organisation currently seeking a Business Analyst with a background delivering across a range of Telephony projects.

Your new role will see you working a SME within the Telephony space to drive improved contact centre solutions. Ideally you will have worked with Genesys and/or Verint products previously and have a broad understanding of their capabilities. You will help support the deliver of uplift and implementation projects across the contact centre landscape. Ultimately, the work you deliver will improve the contact centre experience for both internal teams as well as the businesses national consumer base.

Skills and Experience:

  • Demonstrated experience delivering as a Business Analyst or Technical Business Analyst within the Contact Centre domain
  • Prior project experience working with Genesys, Verint and/or Salesforce
  • Ability to engage directly with 3rd party vendors to drive project delivery
  • Knowledge or exposure to AI or chatbot usage in a Contact Centre is advantageous
  • BABOK certification or practical experience is highly regarded

Our client is offering an initial 6 month contract with the view to extension. Offices are based near the Melbourne CBD with a requirement to be onsite 3 days per week.

For more information feel free to contact Ben Austin at ben.austin@talentinternational.com

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Senior Business Analyst

  • Australia
  • Australian Capital Territory
  • Contract
  • Negotiable
  • Senior BA roles supporting cloud-based application delivery
  • 12-month contract with 2 x 12-month extension options
  • Onsite role in Canberra
  • NV1 security clearance required

Our Client

This large government department is responsible for the development of policy that aims to strengthen the prosperity of Australia and protect Australian interests at an international level. Working with government agencies in Australia and around the world, the department is the primary agency in ensuring Australia’s economic growth and stability on the global stage.

The Role

We are seeking experienced Senior Business Analysts to support the delivery and sustainment of key ICT initiatives. You will work across multiple priorities, engaging closely with stakeholders to translate business needs into actionable requirements within agile delivery environments.

Your duties will include:

  • Eliciting, analysing and documenting business and technical requirements
  • Supporting backlog refinement, sprint planning and delivery activities
  • Producing high-quality artefacts including user stories and process maps
  • Collaborating with developers, architects and business stakeholders
  • Driving continuous improvement and delivering business outcomes

Skills and experience we are looking for:

  • 5+ years experience as a Business Analyst in software delivery environments
  • Strong experience working within agile delivery teams
  • Proven ability to produce detailed business and technical documentation
  • Experience working with DevOps tools and technical stakeholders
  • Strong stakeholder engagement and communication skills
  • Experience across SDLC, data architecture and solution environments
  • Experience in change management methodologies (Highly regarded)

Application Process

If you would like to apply, please click ‘APPLY’. For further information, contact Jaela on 0480 806 146 or email jaela.smith@talentinternational.com

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Application Specialist // Not-for-profit

  • Australia
  • Sydney
  • Contract
  • AU$560 - AU$584 per day + including super + benefits

About the organisation
My client is a well-established not-for-profit delivering essential housing and community programs. With a growing technology function, they are investing in systems and processes to better support frontline service delivery.

The role
This is a 12-month contract for an Application Specialist, sitting within the Technology team and reporting to senior leadership. The role is a hybrid of systems administration and light business analysis, focused on supporting and improving core applications.

You will act as the bridge between business teams and technology, ensuring systems are effective, issues are resolved, and continuous improvements are delivered.

Key responsibilities

  • Provide end-to-end application support across core systems
  • Manage incidents, service requests, and system enquiries
  • Work closely with stakeholders to gather requirements and improve processes
  • Assess and manage change requests, coordinating with vendors where needed
  • Support onboarding, offboarding, and system configuration changes
  • Deliver reporting and insights to support business decision-making
  • Train users and support rollout of new services and programs
  • Drive structure, prioritisation, and continuous improvement initiatives

Key systems

  • Dynamics 365 (CRM / housing system)
  • Exposure to NetSuite beneficial

About you

  • 3-5 years experience in an Application Specialist, Systems Analyst, or similar role
  • Strong stakeholder engagement and communication skills
  • Experience supporting business-critical applications
  • Ability to translate business needs into practical system solutions
  • Exposure to reporting tools (Power BI preferred; SQL beneficial)
  • Comfortable working in evolving, low-maturity environments

What’s important

  • Stakeholder-first mindset with strong communication skills
  • Pragmatic and solutions-focused approach
  • Ability to prioritise and manage competing requests
  • Empathy and alignment with a not-for-profit environment

Details

  • 12-month contract, potential extension
  • Sydney location (hyrbid working)
  • Competitive daily rate
  • ASAP start

Apply now for immediate consideration. Only successful applicants will be contacted.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Business Analyst - Infrastructure

  • Australia
  • Melbourne
  • Contract
  • Negotiable

Our client is an ASX listed national services provider delivering critical infrastructure and technology operations across essential industries.

They are seeking a Business Analyst with a background in Infrastructure for an initial 6-month contract (possible extension) to support an Infrastructure team delivering a security uplift in a Microsoft/EUC environment.

This is a hands on BA role for someone who can roll up their sleeves, jump straight in, and drive requirements and delivery across infrastructure controls and remediation activity.

ROLE DETAILS
Contract: 6 months + possible extension
Location: Melbourne CBD (hybrid 2/3 split)
Eligibility: Australian Citizen (mandatory)

ABOUT THE ROLE
You’ll work closely with infrastructure and security stakeholders to progress Essential Eight uplift activities, including coordinating and tracking delivery of controls, supporting remediation, and improving the security posture across the environment.

KEY RESPONSIBILITIES:

  • Gather and document requirements for infrastructure/security uplift initiatives (Essential Eight)
  • Support the uplift of applications into a Single Sign-On (SSO) model, including requirements, dependencies, stakeholder coordination and rollout support
  • Coordinate delivery of security controls and tooling outcomes (e.g., CrowdStrike, Splunk) and track progress across multiple controls
  • Support remediation activities across the Microsoft/EUC environment and workstreams
  • Produce BA artefacts (requirements, user stories, process maps, acceptance criteria) and support delivery through to implementation
  • Manage stakeholders, unblock delivery, and keep work moving in a fast-paced environment

WHAT WE’RE LOOKING FOR:

  • Business Analyst experience in technical/infrastructure delivery environments
  • Strong EUC experience (preferred) and Microsoft ecosystem exposure
  • Experience working on a security uplift program (Essential Eight highly regarded)
  • Comfortable working with technical teams and security tooling/controls
  • Practical delivery mindset. Someone who can jump in quickly and add value immediately.

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.