Our client is seeking an experienced Program Delivery Analyst / Business Analyst to support a major transformation program. This is not a traditional requirements-focused BA role; it combines program governance, delivery coordination, stakeholder engagement and business analysis with hands-on use of automation and AI to improve delivery processes.
Key Responsibilities

• Support program governance and coordination across multiple delivery workstreams
• Own and maintain RAID registers, actions, decisions, dependencies and governance artefacts
• Prepare program reporting, governance packs and executive-level presentations
• Facilitate workshops and coordinate stakeholders across business, technology and vendor teams
• Support process mapping, delivery analysis and continuous improvement activities
• Identify opportunities to automate manual governance and delivery processes
• Develop practical solutions using Microsoft Copilot, Power Automate and SharePoint Online
• Improve collaboration and delivery visibility through Teams, Planner and Loop
• Support business readiness, change impacts and UAT coordination where required

Key Requirements

• 10+ years’ experience across Business Analysis, Program Delivery, Governance, PMO or Transformation
• Experience supporting large-scale technology or transformation programs
• Strong governance, RAID management, reporting and delivery coordination capability
• Excellent workshop facilitation and stakeholder engagement skills
• Demonstrated experience implementing automation and process improvements
• Hands-on experience with Microsoft Copilot, Power Automate, SharePoint Online, Teams, Planner and Loop
• Ability to work across multiple concurrent workstreams in a fast-paced environment
• Strong communication skills with the ability to translate technical concepts for business stakeholders

Highly Regarded

• Utilities or energy sector experience
• Experience across major transformation programs
• Customer Information System or SaaS implementation experience
• Experience working with system integrators and consulting partners
• Power BI, change or business readiness experience

If you would like to know more, please contact Milly Kerei-Keepa at milly.kerei-keepa@talentinternational.com or hit Apply Now

We are looking for two Senior Functional Consultants / Business Analysts to join a large-scale Microsoft Dynamics 365 transformation program (1 perm & 1 day contract role)

These roles will sit between the business and technology teams, helping shape how Dynamics 365 is designed and implemented across the organisation. You’ll work closely with business SMEs, Product Owners, Architects, Developers and Test teams to understand business needs, improve processes and translate requirements into workable D365 solutions.

This would suit someone who combines strong Business Analysis skills with hands-on Dynamics 365 functional knowledge, rather than a purely technical developer or generalist BA.

Responsibilities

• Work across a major Dynamics 365 CRM implementation, from early discovery through to go-live.
• Understand business challenges and translate them into clear functional requirements and solution designs.
• Run workshops with business and technology stakeholders to understand processes, pain points and future requirements.
• Analyse existing processes and design improved future-state workflows.
• Define how business requirements should be delivered through Dynamics 365 configuration and functionality.
• Work with D365 capabilities including entities/tables, forms, views, workflows, automation, security and data structures.
• Partner with technical teams on system integrations, APIs and interfaces with other enterprise platforms.
• Support data migration, including mapping, cleansing, reconciliation and validation.
• Develop user stories, functional specifications, process maps, acceptance criteria and supporting documentation.
• Work closely with delivery and testing teams through SIT and UAT, including defect investigation and resolution.
• Assess impacts across processes, systems, data and users as new functionality is introduced.
• Support implementation, go-live readiness and transition into BAU.

Requirements

• 8-10 years’ experience across Business Analysis and/or Functional Consulting.
• Strong recent experience delivering Microsoft Dynamics 365 CRM implementations.
• Good functional knowledge of D365 configuration and how the platform can be used to solve business requirements.
• Experience with Power Platform, particularly Power Apps and Power Automate.
• Strong understanding of data migration and system integration within enterprise implementations.
• Ability to work effectively with both business stakeholders and technical delivery teams.
• Experience producing detailed functional requirements and documentation that development teams can work from.
• Comfortable working across complex transformation programs with multiple stakeholders and dependencies.
• Experience supporting testing, implementation and production transition.
• Power BI and Azure integration exposure would be advantageous.

If you have skills mentioned above, please click “APPLY”. Alternatively, please email me at alex.nguyen@talentinternational.com for a confidential chat.

Are you an experienced Team Lead or Senior Business Analyst who enjoys developing people while remaining involved in meaningful enterprise transformation?

Our client is looking for a Lead Business Analyst to support and develop a high-performing team of BAs, strengthen analysis standards and contribute to strategic technology initiatives.

This is a blended leadership and delivery role. You will coach and mentor Business Analysts, review analysis outputs, improve tools and ways of working, and provide hands-on support across discovery, requirements, future-state design and solution delivery.

You could be a strong fit if you bring:

• Strong Senior or Lead Business Analyst experience delivering multiple concurrent projects within complex technology environments.

• Experience coaching, mentoring or leading Business Analysts.

• A passion for developing people and improving BA practices.

• Strong discovery, requirements and process-analysis capability.

• The ability to connect business strategy, customer outcomes and technology delivery.

• Experience working across Agile, Scrum, Kanban or SAFe environments.

• Confidence engaging senior business and technology stakeholders.

Formal BA Chapter Lead experience would be valuable, but our client is also open to experienced Senior BAs who can demonstrate meaningful coaching, mentoring and leadership capability.

Alongside a competitive salary, this role offers free parking, EV charging, additional leave benefits, insurance discounts and access to onsite facilities.

The Role

This is a hands-on Business Analyst opportunity within a purpose-driven organisation operating a complex, omnichannel eCommerce environment. Working closely with technical and business teams, you will own requirements analysis, solution design, and the delivery of platform enhancements across a Magento/Adobe Commerce-based ecosystem. You will serve as the key bridge between business stakeholders and technical delivery teams, ensuring digital commerce capabilities, ERP integrations, and fulfilment workflows are well-defined, thoroughly documented, and reliably delivered. The role demands deep platform knowledge, strong analytical capability, and a genuine interest in continuously improving the customer and operational experience.

Key Responsibilities

• Elicit, document, and validate business, functional, and non-functional requirements for eCommerce initiatives, including platform enhancements, integrations, and digital experience improvements across B2B and B2C channels.
• Analyse and support integrations between Adobe Commerce (Magento) and the ERP system, including order-to-cash processes, product management, inventory, and customer data flows, producing clear API documentation, data mappings, and process flows.
• Facilitate workshops and stakeholder engagement sessions across business and technical teams, translating complex requirements into actionable user stories, acceptance criteria, and solution documentation that support agile delivery.
• Assess and model current-state eCommerce processes, identifying opportunities for improvement across the platform ecosystem, including PIM, payment gateways, and fulfilment and logistics platforms.
• Ensure digital solutions meet accessibility standards (WCAG) and user experience best practices, contributing to a customer-centred approach to platform design and continuous improvement.

Skills & Experience Required

• Minimum 3 years experience as a Business Analyst within an eCommerce environment, with proven hands-on experience working with Adobe Commerce (Magento) across requirements analysis, solution design, and platform enhancement initiatives.
• Demonstrated experience analysing and documenting integrations between eCommerce platforms and ERP systems, with strong knowledge of order-to-cash processes, product and inventory management, and API integration patterns.
• Solid understanding of the eCommerce ecosystem, including PIM, payment gateways, fulfilment, and logistics platforms, alongside a strong grasp of B2B and B2C digital commerce operations and customer journey optimisation.
• Proven ability to produce high-quality BA artefacts including user stories, process models, data mappings, integration specifications, and non-functional requirements to support technical delivery teams.
• Experience working within agile delivery environments, including backlog management, sprint planning, and acceptance criteria definition, with strong facilitation and stakeholder engagement skills across business and technical audiences.

What’s in it for You

• Permanent ongoing position.
• West Footscray, Melbourne location with hybrid working arrangements.
• A broad, hands-on eCommerce BA role with genuine scope across Adobe Commerce, ERP integrations, and digital commerce improvement.
• Work within a purpose-driven organisation committed to meaningful outcomes for customers and communities.
• Collaborative team environment with real opportunity to influence platform direction, process improvement, and customer experience.

Apply today and Jimmy Nguyen will reach out to disclose further information.

One of our clients is looking for a Senior Business Analyst with ERP financial modules implementation experience based in Adelaide.

Location: Adelaide (on-site)
Type: Contract

The ideal candidate will have strong experience delivering ERP implementations, with particular exposure to financial modules and finance business processes.

What we’re looking for:

• Proven Business Analyst experience across ERP implementation/transformation projects
• Strong understanding of ERP Financials, including areas such as General Ledger (GL), Accounts Payable (AP), Accounts Receivable (AR), Fixed Assets, reconciliations and financial reporting
• Experience gathering and documenting business and functional requirements
• Strong process mapping and as-is/to-be analysis experience
• Experience facilitating workshops with Finance SMEs and key business stakeholders
• Exposure to data migration, system integration, testing and UAT
• Ability to work effectively with business teams, technical teams and ERP implementation partners/vendors
• Experience with platforms such as Oracle Fusion/Oracle ERP, Dynamics 365 Finance, or similar ERP solutions will be highly regarded

If interested, APPLY NOW or call Aparna on 08 8228 1560 for a quick chat.

We’re partnering with a major enterprise organisation seeking an experienced Technical Business Analyst to support the delivery of AI-enabled products and intelligent automation initiatives.

This role is suited to a technically strong BA who has experience contributing to digital product development and can work effectively across business and engineering teams.

You’ll help drive the adoption and optimisation of AI tooling including Codex, while contributing to chatbot development, AI-assisted workflows, and automation initiatives focused on improving requirements gathering, analysis, and delivery outcomes.

Key Responsibilities

• Deliver AI-driven business and process improvement initiatives
• Enhance and optimise AI tooling and developer productivity platforms
• Support chatbot and conversational AI solutions
• Improve BA and delivery processes using AI-enabled approaches
• Translate business requirements into scalable technical solutions
• Collaborate with engineering, architecture, and product teams

Skills & Experience

• Strong experience as a Business Analyst within enterprise environments
• Technical background in software development or product delivery
• Experience working with AI tools, LLMs, automation, or developer platforms
• Strong Agile delivery experience
• Excellent stakeholder management and communication skills
• Ability to operate across both technical and business teams

Contract Details & Benefits

• Initial 6 month contract with strong likelihood of 6 month extension
• Competitive daily rate of $950-$1,000 per day incl. super
• Hybrid working environment based in Brisbane
• Opportunity to work on enterprise-scale AI transformation initiatives
• Exposure to cutting-edge AI tooling and innovation programs
• High-performing and collaborative delivery environment

This is an exciting opportunity to help shape how AI enhances product delivery, business analysis, and enterprise capability at scale apply now or reach out to ray.stewart@talentinternational.com for a confidential discussion

Talent International is searching for an experienced Business Analyst to join a higher education client of ours on an initial 12-month contract.

We’re looking for someone who can take ownership of complex business problems, work confidently through ambiguity and translate business needs into clear requirements and practical solutions.

• University Sector // Long-term contract
• Lead analysis from initial discovery through to implementation
• Strong focus on problem solving, stakeholder engagement and solution design

About the role

Working closely with business stakeholders, architects, developers and technology teams, you will lead analysis across the project lifecycle. This includes defining problems and scope, assessing solution options, documenting requirements and supporting successful implementation.

The client places a strong emphasis on critical thinking, initiative and sound judgement. You’ll need to confidently challenge assumptions, identify what needs investigating and communicate clear recommendations to different audiences.

Key responsibilities

• Independently investigate business problems, identify root causes and define scope, objectives and intended benefits.
• Elicit and document functional, non-functional, technical and integration requirements.
• Map as-is and to-be business processes and recommend improvements.
• Facilitate stakeholder workshops to clarify, validate and prioritise requirements.
• Assess solution options, feasibility, risks, dependencies and impacts.
• Develop clear specifications, user stories, acceptance criteria and requirements traceability.
• Support solution design, testing, UAT, implementation and business readiness.
• Present analysis and recommendations to business, technical and senior executive stakeholders.

Skills and experience

• Demonstrated BA experience within large or complex organisations.
• Strong analytical skills and the ability to work independently through unclear or evolving requirements.
• Experience translating business needs into functional, non-functional, technical and integration specifications.
• Strong process mapping skills, including BPMN.
• Confident stakeholder engagement, workshop facilitation and written communication.
• Experience supporting projects from discovery through to implementation.
• BA qualifications, BPMN certification, Jira/Confluence, Agile or hybrid delivery and formal ICT governance experience will be highly regarded.

Selection process

The process includes an interview, followed by a practical assessment for successful candidates. The assessment focuses on how you approach a realistic, ambiguous business problem, with an emphasis on reasoning and judgement. No knowledge of a specific university system is required.

How to apply

Please click Apply to submit your current CV. For further information, contact Jackson Bruce at jackson.bruce@talentinternational.com.

Our client is seeking an experienced Business Analyst to support a significant insourcing program, helping understand, document and improve business processes as key activities transition in-house.

Key Responsibilities

• Lead detailed AS-IS and TO-BE process mapping
• Facilitate workshops with business and operational SMEs
• Identify process gaps, hand-offs, dependencies and impacts
• Gather and document business and operational requirements
• Assess impacts across people, process and systems
• Support business readiness and transition activities
• Develop clear process documentation to support the future operating model

Key Requirements

• Strong Business Analyst experience across transformation or operational change
• Demonstrated strength in process mapping, modelling and process improvement
• Strong workshop facilitation and stakeholder engagement skills
• Experience with Visio, Signavio, ARIS, BPMN or similar
• Ability to work hands-on with operational teams and translate complex processes into clear documentation

Highly Regarded

• Utilities or electricity industry experience
• Insourcing, outsourcing or transition program experience
• Operating model or organisational transformation experience
• Experience working across complex operational environments

If you would like to know more, please contact Milly Kerei-Keepa at milly.kerei-keepa@talentinternational.com or hit Apply Now

Senior Business Architect

We are seeking an experienced Senior Business Architect to support a multi-year project transformation programme within a large tertiary organisation.

You will develop a practical operating framework that defines how people, processes and technology should work together to deliver a future-focused student experience.

This is a hands-on contract requiring someone who can quickly understand a complex environment, identify the highest-value work and deliver a clear, practical and stakeholder-supported framework by year-end.

Key responsibilities

• Assess the current operating environment, including key variations, gaps and dependencies.
• Develop a future-state operating framework across people, processes, governance and technology.
• Define business capabilities, value streams, roles, responsibilities and decision rights.
• Establish enterprise principles, guardrails and consistent ways of working.
• Determine where standardisation is required and where local flexibility should remain.
• Translate strategic objectives into practical operating-model components.
• Facilitate workshops with senior leaders, business teams, architects and programme stakeholders.
• Build stakeholder understanding, alignment and support for the proposed framework.
• Work closely with the Process Designer to ensure the framework and future-state processes inform each other.
• Develop recommendations and an implementation roadmap for 2027.

What you will bring

• Significant experience as a Business Architect, Operating Model Lead or Business Design Consultant.
• Proven delivery of target operating models or enterprise operating frameworks.
• Strong capability in business architecture, capability mapping, value streams and future-state design.
• Experience connecting organisational roles, processes, governance, data and technology.
• Ability to create enterprise consistency while accommodating legitimate business-unit requirements.
• Excellent facilitation, communication and senior stakeholder-influencing skills.
• A pragmatic and hands-on approach, with the ability to bring structure to ambiguity.
• Ability to orient quickly and deliver high-quality outputs at pace.
• Experience in tertiary education, customer or service transformation, or another decentralised organisation would be advantageous.

The initial contract will start as soon as possible and run until 18 December 2026. The work forms part of a multi-year programme, and there may be an opportunity to continue in 2027.

If you have delivered practical operating frameworks across people, processes and technology and are available to begin a new contract shortly, we would like to hear from you.

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

We are seeking an experienced Senior Technical Business Analyst to support a data remediation initiative within a large organisation. You will assess the use of Qualtrics and other survey platforms, identify sensitive data, and define practical remediation and data-purging requirements.

Key responsibilities

• Analyse Qualtrics usage and administration reports to identify remediation priorities.
• Identify sensitive data held across Qualtrics and other survey tools.
• Engage with internal technology teams, business stakeholders and vendors.
• Gather and document detailed business and technical requirements.
• Assess data risks and define appropriate data-purging solutions.
• Develop and maintain remediation plans, reporting and progress tracking.
• Map current and future-state processes.
• Facilitate workshops and present practical, achievable solutions.
• Ensure documentation and deliverables meet quality and compliance standards.

Skills and experience

• Strong experience as a Senior or Technical Business Analyst.
• Experience delivering data remediation, privacy, compliance or data-purging initiatives.
• Strong requirements gathering and process-mapping skills.
• Experience working with SaaS platforms; Qualtrics experience is highly desirable.
• Strong data analysis and problem-solving skills.
• Experience facilitating workshops with technical and business stakeholders.
• Excellent written communication and documentation skills.
• Experience working in Agile environments.
• Higher education experience would be advantageous.

We are seeking an experienced Technical Business Analyst to support the implementation and ongoing enhancement of a Microsoft Dynamics 365 CRM solution for a large government department based in Brisbane CBD.

• 3 months + potential extensions
• Up to $149.46/hour inc super
• Brisbane CBD location (2 days WFH pw)

Working within a broader program of work, the Technical Business Analyst will act as the key link between business stakeholders, the department’s project team and the implementation vendor responsible for solution delivery. The role will ensure business requirements are clearly defined, validated and translated into fit-for-purpose system outcomes.

The role will focus on business analysis, process design, solution refinement, backlog management, testing support and the identification and prioritisation of future enhancements. The successful candidate will work closely with the Project Manager, Senior Project Officer, business stakeholders and the implementation vendor to support successful project delivery and establish a sustainable roadmap for ongoing system improvement following implementation.

Ideally you will have:

• Strong Microsoft Dynamics 365 CE/CRM implementation experience
• Ideally Power Platform exposure
• End-to-end CRM or enterprise system implementation experience
• Requirements gathering / elicitation and process mapping
• Experience working directly with an implementation vendor / systems integrator
• UAT, test plans, test scripts, defect management and traceability
• Agile delivery, including backlog management, sprint reviews and enhancements

Please apply now or contact Mats Rorvik on mats.rorvik@talentinternational.com with an updated CV.

We are hiring for Project Manager and Business Analyst with hands-on experience delivering ITSM platform implementation based in Adelaide

Type: Contract till mid year with high possibility of extensions

Location: Adelaide (on-site)

Working Rights: Candidates with full working rights (Australian Citizen, PR, visa holders)

Essential Skills and Experience

• Experience as a Project Manager or Business Analyst on ITSM implementation projects.
• Demonstrated experience delivering ITSM implementation projects.
• Strong knowledge and practical application of ITIL principles and service management processes.
• Proven experience managing technology implementation projects involving vendors, technical teams and business stakeholders.
• Strong project planning, governance, risk management and delivery management skills.
• Experience managing complex stakeholder environments and facilitating decision-making.
• Excellent communication, negotiation and vendor management skills.
• Ability to drive outcomes, manage competing priorities and deliver successful project results.

Highly Desirable

• Experience implementing enterprise ITSM platforms such as HaloITSM, Alemba, ServiceNow, Jira Service Management or similar.
• ITIL certification.
• Government sector experience.
• ICT service delivery and operational experience.
• Understanding of CMDB, Service Catalogue, Knowledge Management and Facilities Management services.

If interested, APPLY NOW or call Aparna on 08 8228 1560 for a quick chat.