• Auckland CBD – 12-Month Fixed Term Fixed Term contract
• Hybrid working – 3 days onsite
• High-impact digital transformation

We’re partnering with a leading business in the financial services sector and they need a Senior Business Analyst to join their cross-functional teams on API and integration-focused projects.

You’ll play a key role in enabling connected customer experiences across platforms, helping deliver scalable and efficient B2B solutions through smart API design, seamless systems integration, and agile delivery.

If you’re a proactive BA with strong stakeholder skills and a curious mind for how things connect behind the scenes then this role is for you.

What You’ll Be Doing

• Lead analysis across integration and API-focused initiatives
• Gather and document requirements, define business processes, and align stakeholders
• Facilitate workshops with devs, testers, product owners and business SMEs
• Drive solution delivery within Agile squads
• Support continuous improvement of digital capability and ways of working

What You’ll Bring

• 5+ years as a Business Analyst working across software and integration projects
• Confident in API concepts, system connectivity, and cross-platform integration
• Agile delivery experience
• Excellent workshop facilitation, documentation and stakeholder engagement skills
• Insurance or financial services experience a bonus or fast learning curves welcomed!

Please note: This role requires NZ working rights.
Sound like you? Please apply today or reach out for a confidential chat.

About the Role
You will be responsible for the full lifecycle of information and records – from receipt and classification through to archiving and secure disposal. Working as part of an information services team, you’ll support staff across the organisation, maintain electronic and physical storage systems, action service requests, and contribute to compliance, auditing and continuous improvement activities.

It is through to end of June 2026, a VPS 3 role.

Key Responsibilities

• Administer and maintain records in accordance with internal policies and governance requirements

• Support users with records, information and storage systems

• Action service desk requests and provide follow-up and reporting

• Assist with archiving, storage management, and correspondence handling

About You

• Experience using electronic records management systems (TRIM exposure highly regarded)

• Strong attention to detail, accuracy and organisational skills

• Ability to work collaboratively and build effective working relationships

• Understanding of Victorian Government records management standards (PROV) desirable

Apply now to secure an interview or contact Anita Fonseka at anita.fonseka@talentinternational.com

Talent is partnering with a leading Big 4 Bank to recruit multiple Remediation Analysts. In this role, you will contribute to a high-priority program that has a direct impact on customer outcomes and strengthens risk controls.

As a Remediation Analyst, you will assess and review legal and compliance processes to ensure accuracy, completeness, and alignment with regulatory requirements. You will support investigations, identify issues and gaps, and play a key role in driving enhanced customer and compliance outcomes.

Key Responsibilities

• Review and assess legal notices and related documentation

• Conduct source of funds / source of wealth investigations

• Perform transaction monitoring and identify suspicious activity

• Deliver supplementary due diligence and risk reviews

• Document findings clearly, ensuring accurate reporting and escalation

• Collaborate with stakeholders to drive timely resolution of cases

Experience Required

• Previous experience in Remediation is a must

• Financial Services experience

• Strong knowledge of KYC / ECDD requirements and transaction monitoring

• Ability to interpret legal documents and regulatory guidance

• Strong analytical skills and a high level of attention to detail

• Excellent communication and documentation capability

If you are interested, please apply now. For a confidential discussion, please reach out to Josh.costigan@talentinternational.com

ICT Business Analyst – CRM Cloud Uplift | Azure | Agile Delivery

• Location: ACT Based (Onsite)
• Security Clearance: NV1 Cleared (Mandatory)
• Anticipated Contract Length: Initial contract until January 2027 + 12-months extension (Based on the Department’s discretion)

About the position:

One of our Federal Government client’s division is seeking an experienced ICT Business Analyst to lead the scoping and definition work for the uplift of a core CRM application to the cloud. This role sits within a mature ICT environment undergoing ongoing reform and requires a Business Analyst who can confidently shape scope, drive business engagement, and produce high-quality analysis artefacts across intersecting projects.

You will work closely with ICT delivery teams, business stakeholders, and Agile squads to map current state processes, define cloud-ready requirements, and support benefits analysis and planning. This position demands someone who thrives in complex environments, navigates ambiguity well, and can translate business needs into scalable, actionable technology outcomes.

Key responsibilities of the position:

• Lead business engagement and discovery activities across multiple ICT and business teams, with a strong focus on CRM uplift and departmental reform.

• Analyse complex ICT ecosystems including bespoke apps, off-the-shelf platforms, and cloud-based solutions.

• Produce detailed analysis artefacts: as-is/to-be process maps, user stories, functional and non-functional requirements, cost-benefit analysis, and benefits realisation plans.

• Work across multiple intersecting workstreams and understand the dependencies across business processes, systems, and whole-of-government requirements.

• Support Agile delivery teams and apply Agile best practices in backlog refinement, user story creation, and stakeholder engagement.

• Collaborate effectively with technical teams using Azure DevOps and other modern delivery toolsets.

• Operate independently and proactively to drive outcomes while maintaining strong collaboration with peers, SMEs, and project leads.

What we are looking for:

• 5+ years’ experience as a Business Analyst across software delivery and ICT transformation projects.

• Strong background working in complex ICT environments, ideally with cloud, CRM, and integration-focused delivery.

• Proven experience developing user stories, business process maps, analysis artefacts, and requirements documentation.

• Solid understanding of Agile methodology, Agile governance, and working within Agile software delivery teams.

Why join our client?

• Work on a high-impact, cloud-focused transformation involving a major enterprise CRM.

• Be part of a broader transformation program with ongoing pipeline of critical ICT initiatives.

To showcase your interest for the position, click on ‘APPLY’ on our website or for any further information, please contact Sanat Anmadwar on Sanat.Anmadwar@talentinternational.com.We look forward to seeing how your expertise can help us achieve excellence!

About the Role

Talent Group is a leading Australian owned Consulting, Advisory and Services brand. We are seeking a Senior Functional Consultant to join a project with our long standing client in the Energy industry. They are a market leading brand driving transformation across the energy market through technology and innovation.

As our Senior Functional Consultant specialising in SAP IS-U (Billing and Market Interactions), you will provide hands-on functional expertise to support, maintain, and enhance our client’s retail energy systems. This role focuses on ensuring operational stability, delivering high-quality enhancements, and supporting large-scale transformation initiatives within the Billing and Market Interactions domains.

You’ll collaborate closely with business stakeholders, solution architects, and technical teams to translate business requirements into robust SAP solutions that enable efficient, compliant, and customer-focused operations.

Key Responsibilities

Functional Delivery & Support

• Deliver SAP IS-U functional support across Metering, Billing, Invoicing, and Market Interaction processes.
• Analyse business requirements, design system solutions, and prepare detailed functional specifications.
• Configure and maintain IS-U components including billing schema, rate determination, and data exchange interfaces.
• Support defect triage, testing, and deployment activities within project and BAU environments.
• Ensure smooth integration between IS-U and related modules such as CRM and FI/CA.

Business Engagement & Stakeholder Management

• Work closely with business teams to understand process pain points and recommend effective SAP IS-U solutions.
• Participate in workshops, requirement gathering sessions, and UAT support.
• Translate technical issues into clear business language for stakeholders and leadership.

Continuous Improvement & Quality

• Identify system enhancement and optimisation opportunities within the billing and market data processes.
• Contribute to system upgrades, regression testing, and release management activities.
• Ensure compliance with established governance, security, and data management frameworks.

Skills, Experience & Attributes

Essential:

• 7+ years’ experience as a Functional Consultant in SAP IS-U, with strong focus on Billing and Market Interactions (IDE/MDM/MDUS).
• Solid understanding of Australian energy market processes and regulatory frameworks (e.g., CATS, B2B, MSATS).
• Proven ability to configure and support IS-U Billing and Invoicing.
• Strong analytical skills with experience in issue resolution and root cause analysis.
• Excellent communication and stakeholder engagement skills across business and technical teams.

Desirable:

• Working knowledge of Agile delivery environments.
• Prior experience in the Australian energy or utilities sector.

Personal Attributes

• Analytical, detail-oriented, and delivery-driven.
• Strong customer focus with a proactive, problem-solving mindset.
• Collaborative team player who thrives in dynamic environments.
• Able to manage competing priorities and meet deadlines.

Qualifications

• Degree in Information Technology, Business Systems, or related discipline (preferred).
• SAP IS-U certification desirable but not mandatory.

What’s on Offer

• Opportunity to work on a key project with our client that leads the energy market in Australia for innovative transformation programs.
• Exposure to large-scale utilities operations and complex SAP landscapes.
• Supportive, collaborative environment with flexible work options.

If the role appeals to you please call Aman Singh on 0405330001 or email at aman.singh@avecglobal.com

Job Summary / Overview
Provide business analysis expertise across continuous improvement requests, minor works and projects within the Technology team. Engage with business stakeholders to validate and document requirements and collaborate with technical teams to enable accurate scope estimates. Operate in a fast-paced environment using Agile Scrum and Kanban methodologies.

Key Responsibilities
* Liaise with stakeholders to define clear, scoped requirements for estimation and deliverables.
* Collaborate with technical resources to evaluate solution options.
* Produce clear, succinct documentation of analysis and findings.
* Review current state and contribute to future state process design.
* Maintain strong links between business and project teams to manage expectations.
* Assist stakeholders with UAT planning and execution, including test cases and scenarios.
* Support solution go-lives and facilitate handover to support.
* Work independently or within group delivery as required.

Required Qualifications
* Approximately 3 years’ BA experience within IT streams, including Agile delivery teams.
* Strong business engagement, change, training and communications capability.
* Excellent communication skills to clarify requirements and translate into practical solutions.
* Experience planning and executing testing and UAT.
* Strong problem solving and analytical skills.
* Ability to work effectively in cross-functional teams.

Skills & Competencies
* Requirements elicitation and documentation
* Stakeholder engagement and communication
* Agile Scrum and Kanban delivery practices
* UAT planning, test case creation and execution
* Go-live support and handover to support teams

Apply Now
Match the selection criteria? Click the “APPLY” button now!

Alternatively, for a confidential conversation, contact Gary Murray on 0437 769 041 / gary.murray@talentinternational.com.

Our client, a leading organisation within the education sector, is undertaking a large-scale digital transformation program modernising its Finance and ERP systems. As part of this initiative, they are seeking an experienced Senior Business Analyst – Finance to join their project team on an initial 6-month contract, with a strong view to extend.

In this role, you’ll collaborate closely with business and technology stakeholders to analyse, document, and optimise finance processes, ensuring a smooth transition to new digital platforms.

Key Responsibilities

• Lead the analysis and documentation of finance processes across GL, AP, AR, and asset management functions
• Facilitate workshops to define business requirements, user stories, and acceptance criteria
• Support the configuration, integration, and testing of new ERP solutions (e.g. SAP, Oracle)
• Collaborate with implementation partners to ensure deliverables meet quality and compliance standards
• Contribute to change management, UAT, and post-implementation support activities

Key Requirements

• Proven experience as a Senior Business Analyst in Finance or ERP transformation projects
• Strong understanding of finance operations, reporting, and compliance requirements
• Strong knowledge of various ERP modules such as Finance (GL, AP, AR, AA), Procurement, Invoicing and Billing, Group Reporting
• Hands-on experience with major ERP platforms (SAP, Oracle, or equivalent)
• Excellent stakeholder engagement and documentation skills
• Ability to work collaboratively in large, cross-functional teams

If you would like to know more, please contact Milly Kerei-Keepa at milly.kerei-keepa@talentinternational.com or hit Apply Now

Our client, a large organisation within the education industry, is delivering a 5-year program to transform their enterprise systems – and they’re seeking a Senior Business Analyst – Payroll to play a key role in the delivery of a new payroll system.

This position will focus on the end-to-end analysis and optimisation of payroll processes, ensuring business and technical alignment across HR, finance, and systems teams.

Key Responsibilities

• Analyse, document, and improve payroll business processes and data flows
• Define requirements and support system configuration for payroll system implementation
• Collaborate with vendors and internal teams to validate functionality and integrations
• Prepare user stories, acceptance criteria, and process documentation
• Support the data migration team in mapping the legacy data to SAP ERP Systems
• Bring in the functional expertise in the Finance Payroll toolset that is being implemented where applicable
• Support testing, change management, and go-live readiness activities

Key Requirements

• Proven experience as a Business Analyst working on Payroll or HRIS system implementations
• Strong knowledge of payroll operations, compliance, and award interpretation.
• Experience with ERP or payroll platforms (SAP, Oracle, ADP, or equivalent)

• Experience with SAP SuccessFactors employee central will be highly regarded
• Excellent analytical, communication, and facilitation skills
• Strong documentation skills and attention to detail
• Bachelor’s degree in Business, IT, or a related discipline

If you would like to know more, please contact Milly Kerei-Keepa at milly.kerei-keepa@talentinternational.com or hit Apply Now

Technical Business Analyst / Solutions Consultant – Dynamics 365
Location: Flexible across Australia (Hybrid/Remote options available)
Sector: Aged Care | Disability Services | Health | NFP
Type: Full-time, Permanent

About the Opportunity

We’re seeking a Technical Business Analyst / Solutions Consultant to take ownership of the functional design and delivery of Dynamics 365 implementation programs within the Aged Care and Disability Services sectors.

This role is ideal for an experienced consultant who thrives at the intersection of business process, regulatory compliance, and enterprise technology, someone who can confidently translate complex operational and legislative requirements into scalable, commercially robust solutions.

If you’re looking to make an impact in a sector that truly matters, and you excel at bridging technical capability with real-world service delivery, this opportunity is for you.

Key Responsibilities

• Requirements Leadership:
  Lead advanced client workshops to elicit, analyse, and document complex business and functional requirements. Own business processes end-to-end, ensuring clarity and alignment across all stakeholders.
• Solutions Design:
  Define and own the functional architecture within Microsoft Dynamics 365 (CE/WFM/Field Services), particularly around scheduling, rostering, and service delivery workflows.
• Commercial Governance:
  Act as the functional gatekeeper for project scope and deliverables. Ensure Statements of Work (SOWs) and functional specifications meet both technical and commercial standards.
• Data & Integration Strategy:
  Define functional data structures, migration pathways, and quality criteria for seamless integration with finance and claiming systems.

What You’ll Bring

• Consulting Experience:
  10+ years in consulting or technical solution leadership roles within a professional services environment.
• Sector Knowledge:
  Minimum 5 years’ direct experience in the Australian Aged Care and/or Disability NFP sector.
• Domain Expertise:
  Deep understanding of the NFP customer lifecycle from intake and assessment through service delivery, rostering, and award interpretation.
• Regulatory & Financial Acumen:
  Strong grasp of regulatory revenue streams (NDIS, ANACC, Support at Home) and proven ability to map system requirements to accurate service claiming.
• Operational Design Skills:
  Demonstrated success designing functional workflows for resource optimisation, rostering, and service delivery within compliance frameworks.
• Technical Capability:
  Hands-on experience with Dynamics 365 or equivalent CRM/ERP platforms. Comfortable defining functional ETL requirements and translating them into precise technical user stories.

Why Join Us

You’ll be part of a high-performing team of consultants and industry experts who are passionate about improving outcomes for people and organisations across the care sector. Currently operating in a fast-paced, collaborative, and innovative environment, where quality, accountability, and impact drive everything we do.

Ready to make a difference?
Apply now to join a team delivering technology solutions that transform the future of care and community services.

An experienced Business Analyst is required to support priority Service Improvement initiatives. This role focuses on identifying and implementing opportunities for efficiency and service optimisation across business units, collaborating closely with stakeholders to ensure successful delivery of improvement outcomes. This role is for an initial 5 month contract + possible extensions and the successful candidate must be a resilient team player with strong change management skills available to work in Fremantle with 1-2 days from home.

Key Responsibilities

• Analyse current business processes and identify improvement opportunities.
• Collaborate with stakeholders to gather and document requirements.
• Support project teams in implementing Service Improvement initiatives.
• Track and report on outcomes and performance metrics.
• Facilitate workshops and support change management activities.

Skills & Competencies

• Proven experience as a Business Analyst in process or service improvement
• Business process mapping and analysis.
• Continuous improvement mindset.
• Change management background.
• Strong collaboration, facilitation, documentation and communication skills.
• Excellent stakeholder engagement skills

If you match the selection criteria and are interested in finding out more about the position, please click the “APPLY NOW” button below and attach your C.V (in word). For a list of all vacant positions, please see our website www.talentinternational.com

For further information please contact Kate Reynolds on 0448 001 382 or kate.reynolds@talentinternational.com

Join a leading consultancy supporting Australia’s Defence capability through process optimisation and sustainment excellence. We’re seeking an experienced Business Analyst to develop and maintain the suite of processes that enable effective delivery within the Defence Sustainment Model.

Key Responsibilities

• Develop and optimise processes supporting the Sustainment Model.
• Integrate Logistics Information Systems (LIS) and Enterprise Resource Planning (ERP) tools into process design.
• Create standardised processes, procedures, and work instructions aligned to ISO9001 and ISO55001.
• Produce training and support materials to enable consistent user adoption.
• Implement methods to monitor, update, and improve baselined processes.
• Drive continuous improvement through structured review and consultation.

Essential Requirements

• 8+ years’ experience as a Business Analyst or Process Improvement Specialist in complex or asset-intensive environments.
• Active NV1 Security Clearance or higher
• Demonstrated experience in process modelling, documentation, and governance.
• Working knowledge of ISO9001 and ISO55001.
• Proven ability to conduct process reviews, gap analyses, and deliver measurable improvements.
• Strong analytical and problem-solving skills.

Why Join Us

• Contribute directly to national Defence capability.
• Work within a respected consulting team on high-impact projects.
• Competitive remuneration and flexible engagement options.

Ready to Apply?
If you’re a skilled Business Analyst ready to make a real impact in Defence, we’d love to hear from you.

• Contract Until end of March 2026 – Government Department
• CBD Location – Hybrid Working Arrangement
• Salesforce Integration Program

The role:

This Government department is currently seeking a Business Analyst to work on a program to bring together nine disparate systems into a single, unified platform using Salesforce – improving data flow, integration, and service delivery across the transport network.

Your responsibilities will include:

• Lead business analysis activities across the Program, supporting integration of multiple legacy systems into Salesforce.
• Facilitate workshops and stakeholder sessions to elicit, validate, and prioritise business and functional requirements.
• Map current and future-state processes, identifying opportunities for alignment and improvement.
• Support system integration design by working closely with technical teams and solution architects.
• Use Confluence and Jira to manage documentation, user stories, workflows, and traceability.
• Collaborate with program and delivery teams to ensure solutions align with business objectives and policy frameworks.

Key Skills:

• Proven experience as a Business Analyst on large or complex transformation or integration programs.
• Demonstrated experience working with Salesforce platforms or similar CRM/enterprise solutions.
• Experience in system integration projects involving multiple, legacy systems.
• Proficiency with Confluence and Jira for managing documentation, workflows, and requirements.
• Strong process mapping and analysis skills, with the ability to document and communicate effectively.
• Previous experience working within or with government or highly regulated organisations.

What’s in it for you:

• Contract Until end of March 2026
• Government Department
• CBD Location – Work from Home

For more information feel free to contact Sarah Jordan on sarah.jordan@talentinternational.com for a confidential discussion.