• 12-month contract with view to permanent
• Melbourne CBD – 3 days in office, 2 days WFH
• $800-$900 per day (inclusive of super)

Our client is an ASX-listed organisation within the infrastructure asset lifecycle services sector, delivering a major transformation program focused on consolidating multiple field service applications into ServiceNow (SNOW).

We are seeking a Business Analyst with experience in Field Service Management, ideally with exposure to ServiceNow FSM and a background working in utilities or asset-heavy environments.

Experience working within relevant industries (telecommunications, utilities, transport etc.) and strong FSM exposure will be highly regarded.

The client is based in Melbourne CBD, close to public transport, and offers a hybrid working model with three days in the office and two days working from home.

This is an initial 12-month contract with a strong likelihood of extension or permanent conversion.

Key Responsibilities

• Support business analysis activities across a ServiceNow FSM implementation
• Engage with stakeholders to understand field service processes and requirements
• Assist with documenting requirements, process flows, and supporting artefacts
• Work collaboratively with delivery and technical teams throughout the program
• Contribute to workshops, solution reviews, and testing activities as required
• Support continuous improvement and standardisation initiatives

Skills & Experience

• Experience working as a Business Analyst on ServiceNow programs
• Exposure to or experience with ServiceNow Field Service Management (FSM)
• Background in field service and/or utilities environments
• Strong communication and stakeholder engagement skills
• Comfortable working in evolving delivery environments

Click apply or reach out to Reece.Prideaux@TalentInternational.com for more information.

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

Talent International is seeking an experienced Business Process Analyst to join a Local Government client based in Regional Queensland (Roma) on an initial 3-month contract, with strong extension potential and the opportunity to transition into a permanent role.

// Initial 3-month contract, with strong extension potential and the opportunity to transition into a permanent role
// Hybrid working arrangements (2-3 Days onsite per week)
// Roma, Queensland Location

The role:
This role will support the client in designing and embedding a contemporary, scalable Business Process Improvement (BPI) Framework. The Business Process Analyst will work closely with stakeholders to analyse current processes, design improved future-state processes, uplift internal capability, and apply the framework to a series of pilot processes. The role plays a key part in improving operational efficiency, service delivery, and consistency across the organisation.

Responsibilities:

• Design and implement a fit-for-purpose Business Process Improvement Framework
• Define process governance, roles, responsibilities, and decision-making pathways
• Develop process mapping standards, tools, templates, and improvement artefacts
• Facilitate workshops and engage stakeholders to document current-state and future-state processes
• Identify and, where possible, quantify process improvement opportunities and benefits
• Support capability uplift through workshops, playbooks, and reusable guidance materials
• Apply the framework to pilot processes and document outcomes, insights, and recommendations
• Contribute to a roadmap for broader process improvement rollout

Requirements:

• Proven experience as a Business Process Analyst or similar role delivering process improvement initiatives
• Strong experience in business process analysis, mapping, and optimisation
• Knowledge of process improvement methodologies (e.g. Lean, BPM, continuous improvement)
• Demonstrated experience facilitating workshops and working with diverse stakeholder groups
• Strong analytical, documentation, and communication skills
• Experience in local government or public sector environments highly regarded

How to Apply:
To find out more, please “Apply for this job” or contact James Grierson at james.grierson@talentinternational.com

For over 30 years, Talent has been redefining the contracting experience with industry-leading support, exclusive contractor benefits, and a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career.

For a list of all vacant positions, please see our website: www.talentinternational.com

• Initial 12 Month Contract | Potential To Extend
• Footscray Location | 2 Days Working From Home
• Utilities | Billing & Payments System

The Role: The Business Analyst will be responsible for analysing current-state issues, defining remediation requirements, supporting solution delivery, and ensuring recovery initiatives are aligned to business, customer, and regulatory outcomes.

The Responsibilities:

• Analyse current-state business processes, system defects, and customer impact issues across billing, collections, and customer service functions.
• Elicit, document, and manage functional and non-functional requirements for remediation initiatives, system fixes, and process improvements.
• Work closely with technology teams, vendors, and operational stakeholders to translate business needs into clear, actionable requirements.
• Support delivery of the Return to Service Plan by tracking requirements, dependencies, and remediation outcomes through to implementation.
• Contribute to governance, reporting, testing support, and benefits realisation activities to ensure recovery initiatives achieve intended outcomes.

Skills & Experience Required:

• A minimum of 7 years of experience as a Business Analyst supporting complex remediation, recovery, or transformation programs in government, utilities, or regulated environments.
• Strong experience analysing and documenting business processes, system issues, and customer-impacting defects (billing, ERP, CRM, or customer platforms preferred)
• Proven ability to work with cross-functional stakeholders, including IT, operations, vendors, and senior business leaders.
• Experience producing high-quality BA artefacts, including process maps, requirements documentation, impact assessments, and traceability matrices.
• Excellent communication and problem-solving skills, with the ability to operate effectively in fast-paced, high-pressure environments.

What’s in it for you:

• Initial 12 Month Contract | Potential To Extend
• Footscray Location | 2 Days Working From Home
• Utilities | Billing & Payments System

Apply today and Ronald Tran will reach out to disclose further information.

We’re seeking an experienced Business Analyst to support the delivery of high-profile IT and commercial initiatives, including overbooking optimisation and Google Pay integration.

This role is ideal for a BA who enjoys working across business and technology teams, capturing complex requirements, and supporting end-to-end delivery of customer-facing solutions.

Key Responsibilities

• Lead business analysis activities across multiple IT-enabled projects
• Capture, analyse, and document business, functional, and non-functional requirements
• Support delivery of overbooking systems and digital payment solutions (Google Pay)
• Facilitate workshops and stakeholder engagement sessions
• Produce clear, high-quality artefacts (BRDs, functional specs, user stories, process maps)
• Work closely with developers, testers, and vendors to clarify requirements
• Support UAT, defect resolution, and business readiness activities
• Ensure solutions align to commercial objectives and customer experience goals

About You

• 5+ years’ experience as a Business Analyst on IT projects
• Strong requirements elicitation and documentation skills
• Experience with commercial systems, customer platforms, or payments
• Exposure to digital wallet or payment integrations (Google Pay highly regarded)
• Confident engaging with both technical and non-technical stakeholders
• Experience in Agile or hybrid delivery environments

Contract Details

• Rate: $885 per day
• Duration: 12 months
• Start: ASAP
• Location: Brisbane CBD

Benefits of the Contract

• Long-term contract with strong possibility for extension
• High-visibility, customer-impacting projects
• Work on modern digital and payment technologies
• Collaborative, delivery-focused team environment
• Opportunity to extend beyond initial contract
• Flexible working arrangements

If you’re a hands-on Business Analyst who enjoys driving outcomes on complex IT and commercial projects, apply now or email ray.stewart@talentinternational.com

Business Analyst
📍 Adelaide, SA | 📅 12-month contract (commencing Feb 2026, high likelihood of extension) | Hybrid arrangements

Project Overview

Key Responsibilities

• Capture, analyse, and document business requirements

• Map as-is and to-be processes to identify gaps and improvement opportunities

• Facilitate stakeholder workshops and manage expectations

• Support project lifecycle activities, including initiation, planning, and operational handover

• Apply lean process improvement to identify areas of waste and enhance efficiency

• Contribute to procurement processes (RFP, RFQ, RFT) and evaluation support where required

• Lead project planning activities when PM support is limited

Skills & Experience

• Strong core BA skills – requirements gathering, workshops, data analysis, benefits realisation

• Confident communicator, able to translate complex technical concepts into lay terms

• Agile environment experience, without necessarily implementing Agile methodology

• Experience in utilities, mining, or similar sectors highly desirable

• Dynamic, flexible, and creative with the ability to deliver innovative solutions

Why Join

• Work on a high-profile, strategic project delivering tangible impact

• Hybrid working arrangement balancing on-site collaboration with remote work

• Opportunity to contribute across multiple projects in a fast-paced, evolving IT environment

• Work within a team aligned to our clients’ values: safety, initiative, collaboration, and rising to the challenge

If you are interested, call Ella at 0480 804 548 to speak further about this position.

This role is with one of our clients, a leading higher education provider in Australia with a strong national footprint and an established reputation for excellence in teaching, research, and community impact.

The university is undertaking a significant digital transformation to modernise collaboration, strengthen information governance, and improve digital experiences for staff and students. Microsoft 365 sits at the centre of this transformation, with a strong focus on secure collaboration, automation, and responsible use of AI enabled technologies.

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About the Information Technology Office

The Information Technology Office plays a critical role in enabling the university’s strategy through secure, scalable, and modern digital platforms. The team partners closely with academic and professional stakeholders to support Learning and Teaching, Research, and Administration.

As part of a broader Microsoft 365 and modern workplace program, the team is investing in governance, adoption, automation, and AI readiness to ensure the platform delivers long term value across the institution.

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Position Purpose

The Modern Workplace Specialist is responsible for the design, governance, optimisation, and adoption of Microsoft 365 services across the university. The role partners with IT, Learning and Teaching, People and Culture, Cyber Security, and business units to deliver a secure, scalable, and user centred modern workplace.

This position plays a key role in ensuring the Microsoft 365 environment is Copilot ready, supports teaching and learning use cases, and aligns with institutional governance and compliance requirements. The role provides technical leadership across Teams, SharePoint, OneDrive, and the Power Platform, while supporting broader tenancy migration activities.

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Key Responsibilities

Environment Familiarisation and Onboarding

• Develop a deep understanding of the Microsoft 365 environment, including governance, security posture, and usage patterns.

• Review existing SharePoint, Teams, OneDrive, and Power Platform usage across faculties and business units.

• Assess Copilot readiness, including licensing, permissions, compliance settings, and information architecture.

• Engage with IT stakeholders and business representatives to identify pain points, current practices, and improvement opportunities.

Environment Sanitation and Risk Remediation

• Conduct an initial audit to identify and remediate critical issues such as misconfigurations, permission gaps, and unsupported applications.

• Review and rationalise whitelisted applications across Teams and SharePoint.

• Partner with Cyber Security to align application approvals with risk appetite and compliance requirements.

Microsoft Teams Governance and Operational Rollout

• Trial and assess governance platforms such as Orchestry for Teams and SharePoint.

• Develop a roadmap for Teams adoption covering collaboration, communication, and governance.

• Design and implement standardised Teams templates for projects, teaching units, committees, research groups, and operational teams, with Copilot considerations embedded.

• Define lifecycle management processes for team creation, ownership, archiving, and compliance.

Teaching and Learning Enablement

• Investigate integration of Microsoft Teams with the learning management system to support teaching delivery and collaboration.

• Identify opportunities to enhance student engagement through Teams based collaboration and digital classrooms.

• Partner with Learning and Teaching stakeholders to pilot Teams and Copilot use cases in selected academic units.

• Support responsible Copilot use in academic contexts, including accessibility and summarisation, while aligning with academic integrity requirements.

SharePoint and File Storage Migration

• Define SharePoint site structures and information architecture to replace shared drives.

• Develop and support phased migration plans for faculty and administrative shared drives into SharePoint Online.

• Ensure content is structured and labelled to support Copilot accuracy, records management, data security, and retention policies.

Microsoft 365 Tenancy Migration Support

• Provide subject matter expertise to support broader Microsoft 365 tenancy migration activities.

• Support the migration of SharePoint, Teams, and related services to ensure minimal disruption.

• Assist with staff directory integration to ensure accurate organisational and reporting line visibility.

Power Platform and Automation

• Contribute to the development of a Power Platform Centre of Excellence.

• Advise on SharePoint and Teams integration, governance guardrails, and automation use cases.

• Provide oversight of Copilot features embedded across Power Apps and Power Automate, ensuring consistent governance.

• Responsibility is shared and forms part of a broader remit.

Adoption, Training, and Continuous Improvement

• Develop knowledge base articles and training materials to improve adoption and reduce reliance on IT support.

• Deliver staff education on responsible Copilot use aligned with AI policy, sector guidance, and institutional risk appetite.

• Monitor and report on usage, adoption trends, and governance compliance.

• Champion accessibility, inclusion, and modern workplace best practices.

• Stay current with Microsoft roadmap updates and advise on implications for the university.

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Selection Criteria

Qualifications and Experience

• Bachelor’s degree in Information Technology or a related discipline, or equivalent experience.

• Minimum 3 years’ experience implementing and supporting Microsoft 365 in medium to large scale environments.

• Microsoft 365 certifications such as MS 100 or MS 101 are highly desirable.

• Demonstrated experience delivering change management and user adoption initiatives.

• Proven track record in digital or workplace transformation projects.

Knowledge, Skills, and Abilities

• Strong knowledge of Microsoft 365, including Teams, SharePoint, OneDrive, Exchange Online, and Power Platform.

• Solid understanding of Microsoft 365 security and compliance, including identity management, conditional access, and information protection.

• Strong analytical and strategic thinking skills aligned to organisational outcomes.

• Experience using reporting and analytics tools such as Power BI and Microsoft 365 admin centres.

• Excellent problem solving and prioritisation skills.

• Strong communication skills, with the ability to present technical concepts to non technical audiences.

• Familiarity with ITIL practices and Agile delivery is advantageous.

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Key Relationships

• CIO and IT Executive Team

• IT Leadership and Delivery Teams

• Faculties, Schools, and Research Groups

• Business functions including Finance, People and Culture, Student Services, and Facilities

• External delivery and technology partners

Location: Sydney (4 days in office, 1-day WFH)
Reports to: Technical Operations Director, APAC
Department: Global Technical Operations

The Opportunity:

A leading music organisation is now growing their Global Technical Operations hub in Sydney and looking for a Service Reliability Engineer (SRE) to join their team.

This is more than a traditional ops role – it’s an opportunity to bring a software engineering mindset to reliability, automation, and scalability in a global, high-impact environment.

What You’ll Do:

You’ll join a collaborative, hands-on team responsible for the stability, performance, and scalability of global platforms. Working closely with development, infrastructure, and security teams, you’ll help build a resilient environment that keeps music flowing – from studio tools to streaming systems.

• Design and maintain high-availability, high-performance systems for global applications.
• Automate everything – from infrastructure provisioning to deployment and scaling – using tools like Terraform, Ansible, and Python.
• Build robust monitoring and observability frameworks with AWS CloudWatch, Dynatrace, Prometheus, Grafana, or Splunk.
• Optimize CI/CD pipelines to improve reliability and deployment speed.
• Participate in on-call rotations, troubleshoot incidents, and lead post-incident reviews.
• Champion SRE principles – embed SLOs, SLIs, and error budgets into everyday engineering.
• Collaborate across Dev, Infra, and Security teams to create a culture of continuous improvement and reliability.

About You

You’re a technically strong and level-headed engineer who loves automation, thrives in complex environments, and knows how to balance pragmatism with perfection.

• Background in systems administration (Linux/Windows) in a large-scale environment.
• Proficient in at least one programming language (Python, Go, or Java).
• Hands-on experience with AWS (GCP or Azure a bonus).
• Deep understanding of networking, containers (Docker/Kubernetes), and Infrastructure as Code (Terraform, Ansible).
• Experience with monitoring and observability tools such as Dynatrace, Prometheus, Grafana, or Datadog.
• Calm, collaborative communicator with strong analytical and problem-solving skills.

Bonus Points For:

• Experience with ServiceNow or ITIL processes.
• Knowledge of chaos engineering, resilience testing, or advanced capacity planning.
• Previous experience managing distributed, global systems in production.

Culture & Perks

• Annual bonus $
• Global collaboration and career growth opportunities

Interested?
Apply now or contact Sophia Parrelli at Talent International for a confidential chat.

Overview:

This position offers an exciting opportunity to play a critical role in an enterprise cloud migration project, focusing on identity and security enhancement. As the bridge between technical teams and senior stakeholders, you will support the delivery and transition into business-as-usual (BAU), helping to modernise operations.

If you are looking to make an impact in a busy environment and work with modern technology, this role may be the perfect fit for you!

• This is a contract until September 2026
• Auckland Central location, 3 days in the office per week.

Required Skills:

• Proven experience as a Business Analyst, specifically in enterprise cloud migration projects.
• Expertise in Identity and Access Management (IAM), Customer Identity and Access Management (CIAM), or a strong background in security and privacy.
• Exceptional communication skills, both written and verbal, with the ability to engage and influence senior stakeholders effectively.
• Strong analytical skills with a detail-oriented approach to documentation and reporting.
• Ability to thrive in a hybrid working environment, balancing onsite collaboration with remote contributions.

Nice to Have Skills:

• Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.

Other Requirements:

• Availability to start immediately is highly preferred.
• This is a hybrid role, requiring occasional onsite presence in Auckland CBD.
• There is a chance of extension for 12-18 months.
• You must have valid working rights for contracting in NZ and be located in Auckland or be available to be in the office a minimum of 3 days a week.

We invite you to apply today!

Talent has been engaged by our Financial Services client to recruit for a Senior Business Analyst to join their team on an initial 6-month daily rate contract with the view to extend or move permanent.

Our client is a highly respected Australian brand who are focused on growth and innovation, and have a strong track record of expanding their capabilities and market presence.

This position is based in the Sydney CBD with 2-3 days in the office.

This is a great opportunity for an experienced Business Analyst with experience in Investments or Wealth management to help define the future state target design for the organisation.

Key Responsibilities:

• Contribute to the design and delivery of the organisation’s future state target design
• Analyse current processes and identify opportunities to improve systems and workflows
• Run scrums and manage UAT testing
• Embed knowledge and processes into the environment to ensure successful productionisation
• Work closely with senior stakeholders, including C-Suite executives, to deliver outcomes
• Ensure the quality of use cases is sufficient to achieve successful releases

To be successful in this role, you will have experience in:

• 10 – 15 year’s experience as a Business Analyst (Must be in financial services)
• Investments/ Wealth Management/ experience is a Must
• Strong experience working with stakeholders at all levels, including senior leadership
• Proven ability to work in an agile environment, running scrums and managing use cases
• Excellent communication skills and ability to influence change
• AI experience is a plus (supporting data sets and proof of concept use cases)

If this is sounds like the role for you, please apply now. For a confidential discussion, please reach out to Josh.costigan@talentinternational.com

Business Analyst – Secure Network Solutions
Location: Sydney CBD (5 days onsite)
Security Clearance: NV1 (Australian citizens only)

About the Role:
We are seeking a skilled Business Analyst to join our team designing and implementing secure firewall, cross-domain guard, and Federated Mission Networking (FMN) solutions. You will work closely with the Solution Architect and stakeholders to define, analyse, and document requirements for secure data exchange solutions across multi-domain environments.

Key Responsibilities:

• Gather, analyse, and validate functional and non-functional requirements for secure network solutions.

• Manage Agile backlog, create user stories, and facilitate sprints, workshops, and UAT.

• Align solutions with architecture, security technologies, and compliance standards.

Skills & Qualifications:

• Bachelor’s degree in Information Systems, Engineering, or related field.

• Proven experience as a Business Analyst in complex IT environments, preferably Defence or Government.

• Agile experience (Scrum, Kanban, SAFe) and proficiency with tools such as Jira or Confluence.

• Strong analytical, problem-solving, and stakeholder communication skills.

• Knowledge of secure networking, data-centric security, and interoperability standards desirable.

Other Requirements:

• Australian citizens only.

• Current NV1 clearance or ability to obtain.

• Mandatory 5 days onsite in Sydney CBD.

If this sounds like you, please APPLY now. Please note, if you are not an Australian citizen, with active Baseline or NV1 security clearance, you WILL NOT be considered for this position.

Company

Working with an IT Consulting business on Federal Government contracts

Requirements

• Strong understanding of requirements elicitation techniques (interviews, workshops, surveys, observation) and documentation standards.
• Familiarity with security concepts, data classification, access control mechanisms, and basic networking principles.
• Ability to interpret and apply complex regulatory or compliance standards, such as military or NATO security policies.
• You will work closely with the Solution Architect and project stakeholders to define, analyse, and document the requirements for secure data exchange solutions (Guards and Gateways)
• Work alongside the Solution Architect to ensure requirements align with the overall architectural vision, technical constraints, and designated security technologies such as Palo Alto Networks firewalls and Isode m-Guard cross-domain guard solutions.
• Proven experience (typically 7+ years) as a Business Analyst in a complex IT environment, preferably within the Defence, Government, or a highly regulated sector.
• Experience working within an Agile delivery framework (Scrum, Kanban, SAFe) is essential, including practical experience writing and managing user stories and acceptance criteria.

Interested? Hit APPLY NOW or email your CV to josh.dmonte@talentinternational.com

Business Analyst – Service Design

Contract Length: 12 months
Eligibility: Australian citizen with Baseline security clearance required

Job Summary:
We are seeking a proactive Business Analyst to drive business process improvement initiatives across our programs. The role involves analysing, designing, and enhancing business processes to improve efficiency, effectiveness, and leverage new technologies and automation.

Key Responsibilities:

• Analyse and design business processes, identifying alternative solutions to enhance efficiency and effectiveness.

• Assess feasibility of proposed process changes and recommend optimal approaches.

• Select, tailor, and implement methods and tools to improve business processes across programs.

• Contribute to defining organisational policies, standards, and guidelines for business process improvement.

• Support the development of high-level and functional requirements.

Skills & Experience:

• 4+ years in a similar position.

• Strong analytical and problem-solving skills with experience in business process analysis and design.

• Familiarity with process improvement methodologies and tools.

• Ability to evaluate feasibility and recommend practical solutions.

• Excellent communication and stakeholder engagement skills.

If you are interested, apply now.

Please note: Candidates not based in Sydney, not an Australian citizen, or without Baseline security clearance will not be considered.