Salesforce Business Analyst

  • New Zealand
  • Contract
  • Negotiable

Salesforce Business Analyst | 6‑Month Contract | Hybrid (Auckland/Hamilton)

The Opportunity

We’re seeking a Salesforce Business Analyst for a 6-month contract to support a major CRM transformation programme, implementing Salesforce to replace a legacy SAP environment and delivering a redesigned customer experience.

This role is hybrid, requiring 1 day per week onsite in Hamilton.

Programme Overview

The programme is focused on improving the end-to-end customer journey by enabling a self-service experience. Customers are looking for more autonomy and an easier way to manage day-to-day activities through a modern application.

Key Responsibilities

  • Lead discovery to understand current-state (SAP) processes, pain points, and future-state (Salesforce) requirements.
  • Facilitate workshops and stakeholder interviews to capture and validate business needs.
  • Define and manage delivery-ready requirements including:
    • Epics, features, user stories, acceptance criteria
    • Process maps, customer journeys, and future-state operating processes
    • Data, reporting, and integration requirements for SAP → Salesforce
  • Collaborate with delivery teams and the implementation partner to support solution design and delivery planning.
  • Ensure traceability from business outcomes through to build and test.
  • Support testing and go-live readiness (UAT support, defect triage, change impacts).

Required Experience / Skills

  • Demonstrated senior BA experience on Salesforce/CRM programmes.
  • Experience with systems replacement programmes (ideally SAP to Salesforce or similar).
  • Strong capability in integration analysis (interfaces, data flows, dependencies, impacts).
  • Confident facilitation and stakeholder management (including senior stakeholders).
  • Experience working alongside an external implementation partner / SI.
  • Able to work 1 day per week onsite in Hamilton.

Nice to Have

  • Experience delivering self-service portals / customer experience transformation.
  • Exposure to contact centre / CX workflows.
  • Experience in primary industry / rural / customer-led membership-style organisations.

Please note we can only accept applications if you are already living in New Zealand and or hold valid New Zealand working rights.

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Senior Azure Engineer

  • Australia
  • Victoria
  • Permanent
  • Negotiable
  • 6 month ongoing contract with ongoing extensions
  • Competitive rate on offer
  • Azure, Terraform, M365 environment

Our client is looking for an experienced Azure Cloud Engineer to lead the design and deployment of Azure landing zones to support enterprise-scale adoption to design, build, and maintain secure and scalable Azure cloud environments

Requirements:

  • Proven experience as a Azure Cloud Engineer – 5+ years
  • Azure Certifications would be highly regarded
  • Demonstrated expertise in Landing Zone implementation and cloud foundations at an Enterprise level.
  • Hands-on experience with Terraform for infrastructure provisioning and automation
  • Solid understanding of RBAC and identity/access governance in Azure
  • Broad knowledge of Azure services (networking, compute, security, monitoring)

Benefits:

  • Initial contract until the end of 2026+ extensions
  • Interview and start ASAP
  • Top of the market daily rate
  • Flexible working environment

If you would like to know more information please contact Sean Mantri on 0420 425 141/ sean.mantri@talentinternational.com or hit Apply Now!

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Tax Manager

  • Australia
  • Sydney
  • Permanent
  • Negotiable
  • Tax Manager
  • 6 Month Contract
  • Sydney CBD Fringe location – WFH Flexibility
  • $80-$95 per hour

Talent is partnering with our longstanding client who are seeking an experienced Tax Manager to join a leading organisation for an initial 6-month contract. This role has been created to provide critical support during year-end reporting and compliance activities, with an immediate start available.

Working closely with the existing tax team, you will step into a busy environment and provide hands-on support across tax accounting, income tax, reconciliations, BAS preparation, and year-end deliverables.

Key Responsibilities:

  • Support year-end tax reporting and compliance activities
  • Prepare and review income tax calculations and tax effect accounting
  • Assist with tax provisioning and statutory compliance obligations
  • Partner with finance stakeholders to ensure accurate and timely tax reporting
  • Provide hands-on support across a range of corporate tax matters

About You:

To be successful in this role, you will bring:

  • Demonstrated experience in a Tax Manager or Senior Tax Accountant capacity
  • Strong corporate tax and tax accounting experience
  • Proven experience preparing income tax calculations and tax provisions
  • Experience with BAS, reconciliations, and year-end tax processes
  • The ability to operate autonomously and add value from day one
  • Excellent stakeholder management and communication skills

Essential Requirements:

  • Previous experience using CCH Integrator is essential
  • Ability to quickly step into an existing team with minimal training
  • Immediate or short-notice availability preferred

What’s on Offer:

  • Immediate start opportunity
  • 6-month contract with a well-established organisation
  • Flexible working arrangement
  • Competitive hourly rate
  • $12 per day staff parking
  • Opportunity to make an immediate impact during a critical reporting period

If you are interested in this role, please APPLY NOW!

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Credit Policy Manager

  • Australia
  • Melbourne
  • Contract
  • Negotiable

The Role

This is a high-impact Credit Policy Manager opportunity embedded within a large-scale credit policy simplification and modernisation program at a major Australian bank. Working closely with credit risk specialists, policy owners, and senior business stakeholders across Institutional and Business Banking, you will own the end-to-end review, drafting, and delivery of non-retail credit policies, transforming complex documentation into clear, principles-based frameworks that support better banker decision-making and reduced operational risk. The right candidate combines deep non-retail credit risk knowledge with the ability to drive outcomes confidently in a complex, multi-stakeholder banking environment.

Key Responsibilities

  • Lead the end-to-end review, simplification, and redevelopment of non-retail credit policies, producing clear, principles-based documentation that aligns with regulatory obligations and internal governance requirements.
  • Collaborate with credit risk specialists, policy owners, and Institutional and Business Banking stakeholders to gather requirements, validate policy content, and drive consensus through workshops and structured review cycles.
  • Ensure all policy outputs meet APRA regulatory standards and internal risk framework requirements, maintaining compliance across the full credit policy lifecycle from drafting through to approval and implementation.
  • Manage competing priorities and delivery milestones across multiple policy workstreams, maintaining momentum and quality while working within an established project governance framework.
  • Partner with change and project teams to support policy implementation, stakeholder adoption, and continuous improvement of policy usability, consistency, and operational effectiveness.

Skills & Experience Required

  • Strong non-retail credit risk experience, ideally within Institutional Banking, Business Banking, or Corporate Banking at a major Australian bank, international bank, or financial regulator, with previous exposure to credit policy development or governance documentation.
  • Solid understanding of credit risk management principles, the end-to-end credit lifecycle, and relevant APRA regulatory standards, including APS 112, APS 113, APS 220, and APS 221.
  • Demonstrated ability to draft, simplify, and redevelop complex credit policy or governance frameworks, translating technical risk requirements into clear, principles-based documentation accessible to a broad banker audience.
  • Proven stakeholder engagement and influencing skills, with the confidence to challenge, align, and manage senior stakeholders across credit risk, policy, compliance, and business functions in a large, complex banking environment.
  • Strong written communication and delivery capability, with experience working in project environments, managing competing priorities, and delivering quality outcomes to agreed timeframes; legal professionals with credit risk and banking experience will also be considered.

What’s in it for You

  • Initial 12-month contract.
  • Melbourne CBD location with hybrid working arrangements.
  • High-profile credit risk transformation program with genuine scope to shape policy frameworks across a major banking institution.
  • Work within a collaborative, expert team at the forefront of risk modernisation and policy simplification.

Apply today and Jimmy Nguyen will reach out to disclose further information.

Apply now

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Business Analyst // ServiceNow // Contract

  • Australia
  • Parramatta
  • Contract
  • AU$1000 - AU$1100 per day

Business Analyst – ServiceNow (HRSD)

6-Month Contract | Competitive Daily Rate | Hybrid Working

We are seeking an experienced ServiceNow Business Analyst to support a major service transformation program within a large and complex organisation.

This role is focused on working with business stakeholders to analyse, document and translate business requirements into effective ServiceNow configurations, with a strong emphasis on HR Service Delivery (HRSD) and exposure to ITSM and CSM modules.

Key Responsibilities

  • Elicit, analyse and document business and functional requirements for ServiceNow enhancements and configuration.

  • Facilitate workshops with stakeholders to understand business needs, pain points and opportunities for improvement.

  • Map current and future state business processes and service workflows.

  • Define and document service catalogue items, request forms, knowledge articles and case management workflows within ServiceNow.

  • Translate business requirements into user stories, acceptance criteria and configuration specifications for the ServiceNow platform team.

  • Support User Acceptance Testing (UAT), defect management and solution validation activities.

  • Contribute to the development of SLAs, KPIs and reporting requirements that support measurable service outcomes.

  • Work closely with business stakeholders and ServiceNow specialists to ensure solutions align with organisational standards and governance requirements.

About You

  • Demonstrated experience as a Business Analyst working with ServiceNow.

  • Strong experience with ServiceNow HR Service Delivery (HRSD) and exposure to ITSM and/or CSM.

  • Proven capability in requirements elicitation, process mapping and business analysis documentation.

  • Experience defining ServiceNow service catalogues, forms, knowledge management content and workflow requirements.

  • Strong stakeholder engagement and workshop facilitation skills.

  • Experience supporting UAT, change activities and backlog-driven delivery environments.

  • Excellent written and verbal communication skills.

Desirable Skills & Experience

  • ServiceNow certifications such as CSA or CIS (HRSD, ITSM or CSM).

  • ITIL Foundation certification.

  • Experience working within large, complex or highly regulated environments.

  • Exposure to ServiceNow Performance Analytics, Virtual Agent, IntegrationHub or Now Assist.

  • Experience working within Agile delivery frameworks.

If you have a strong ServiceNow background, particularly within HRSD, and enjoy partnering with stakeholders to shape and configure effective service solutions, we’d like to hear from you.

Apply now

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Business Process & Information Manager

  • Australia
  • Melbourne
  • Contract
  • Negotiable
  • Contract Until End of November – Government Department
  • CBD Location – Hybrid Working Arrangement
  • Manage Document Management System

The Role
Our Client is seeking a Business Process & Information Manager to help manage the business document management system and map out it’s processes for efficiency gains.

Key responsibilities

  • Analyse and document current-state business processes, identifying inefficiencies and opportunities to improve operational performance.
  • Set up and manage the clients intranet
  • Design and implement future-state workflows, process improvements, and business solutions that deliver measurable outcomes.
  • Develop and maintain information governance, document control, and records management frameworks aligned with organisational standards.
  • Partner with stakeholders across business and technical teams to gather requirements, facilitate workshops, and drive successful change adoption.

Key Skills

  • Strong experience working as a Business Process & Information Manager
  • Strong knowledge of information governance, document control, records management, and compliance frameworks.
  • Proven ability to engage and influence stakeholders at all levels while translating business requirements into practical solutions.
  • Highly developed analytical, problem-solving, and critical-thinking skills with strong attention to detail.
  • Experience creating process maps, business requirements documentation, procedures, and operational reporting.

What’s in it for you

  • Contract Until End of November
  • Government Department
  • CBD Location – Hybrid Working Arrangement

To find out more about this exciting new role please contact Sarah Jordan at sarah.jordan@talentinternational.com or apply now to secure an interview.

Apply now

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Business Analyst - Enterprise Transformation

  • Australia
  • Perth
  • Contract
  • Negotiable

Business Analyst – Enterprise Transformation

We are seeking experienced Business Analysts to support a large-scale enterprise transformation program, focused on consolidating and redesigning corporate services across a complex organisational environment.

These roles are strongly business-focused, with an emphasis on organisational restructure, operating model design, service definition and process optimisation, supported by enabling technology where appropriate.

The current environment includes significant duplication of business processes and system functionality across similar corporate services, with disparate systems in use. This program aims to address these challenges while also expanding and redefining corporate services where new or enhanced services are identified.

The Role

As a Business Analyst, you will undertake discovery, analysis and design activities to define current and future operating models. You will work closely with a broad range of business and technical stakeholders to identify opportunities for improved service delivery, consolidated processes and better organisational alignment.

Key Responsibilities

  • Build strong relationships and actively engage with business and technical stakeholders to achieve program outcomes
  • Facilitate workshops and consultations to elicit, validate and prioritise business requirements
  • Analyse and document current and future state:
    • Business processes
    • User journeys
    • Business services
    • Operating and service delivery models
  • Apply business analysis techniques including business process reviews, functional mapping and capability analysis
  • Assess the business impacts of organisational, process and system changes and provide high-level advice to support change strategies
  • Support solution design by translating business needs into clear, structured requirements and functional specifications
  • Develop options analysis, decision papers and briefing notes to support informed decision-making
  • Articulate the value of consolidated and improved business processes, including governance, benefits, risks and opportunities

Deliverables

You will be responsible for producing high-quality artefacts including:

  • Business Requirements Documents (including System Requirements Specifications)
  • Business process documentation and functional mapping
  • Service Delivery and Business Operating Model documentation
  • Options papers, decision papers and briefing notes
  • Workshop materials and requirements documentation

Skills, Experience & Competencies

To be successful, you will demonstrate:

  • Proven experience leading facilitation, stakeholder engagement and consensus-building across complex organisational environments
  • Strong experience in functional analysis, capability analysis and business process mapping
  • Ability to translate business concepts and requirements into clear, consumable outputs for both business and technical audiences
  • Experience driving change across large, complex organisations and delivering practical, fit-for-purpose solutions
  • Ability to manage multiple analysis streams and competing priorities simultaneously
  • Highly developed communication, interpersonal and negotiation skills with a strong customer-centric mindset

If you match the selection criteria and are interested in finding out more about the position, please forward your updated CV to Jane Saxby by clicking the “APPLY NOW” button or jane.saxby@talentinternational.com or 0456372 202. For a list of all vacant positions, please see our website www.talentinternational.com

Please Note: Only Perth-based candidates will be considered.

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Business Analyst

  • New Zealand
  • Auckland
  • Contract
  • Negotiable

Opportunity knocks…

We’re on the lookout for an experienced IT Business Analyst to join our client’s team and lead a critical operational uplift across their product teams.

If you enjoy bringing structure to complex environments, driving process improvement, and delivering measurable operational outcomes, this could be the perfect opportunity for you.

Why you’re special…

  • You’re an experienced IT Business Analyst that has SV Security Clearance and a track record of driving operational improvement across enterprise technology environments.
  • You bring experience across ITSM, operational governance, SOP development, and service improvement initiatives.
  • You’re confident working with technical teams and stakeholders at all levels, facilitating discussions and driving outcomes.
  • You have experience with tools such as Cherwell or another ITSM.
  • Exposure to infrastructure, cloud, enterprise applications, IDAM, or SRE practices will be highly regarded.

What’s in it for you?

  • You’ll have the opportunity to drive meaningful operational change across a large and complex environment.
  • You’ll work alongside experienced technical teams and leaders to improve service reliability, governance, and operational maturity.
  • You’ll play a key role in establishing sustainable processes and best-practice operational standards across multiple product teams.
  • Fortnightly pay.
  • A dedicated customer experience lead to guide you throughout your contract and ensure you are part of our IT contractor community.

Please apply now to register interest.

Please note you must have SV security clearance to be eligible for this role.

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

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Senior Technical Business Analyst

  • Australia
  • Melbourne
  • Permanent
  • Negotiable

Senior Business Analyst – Investment Technology

The Senior Business Analyst will work closely with Investment Teams, Investment Technology, Data, Architecture, and Delivery stakeholders to drive platform-focused transformation initiatives across the investment management ecosystem. This role will act as the key interface between business and technology, ensuring investment requirements are translated into scalable and effective technology solutions.

Key Responsibilities

  • Partner with Investment stakeholders to understand, analyse, and document business requirements across investment management processes, systems, and data domains.
  • Leverage strong knowledge of investment management functions including portfolio monitoring, risk analytics, performance measurement, returns calculations, and investment data management.
  • Facilitate workshops and stakeholder engagements to elicit, validate, and prioritise business and technical requirements.
  • Translate business needs into detailed functional and non-functional requirements, user stories, process maps, and solution documentation.
  • Work closely with Technology, Data, Architecture, and Vendor teams to assess impacts, define solutions, and support delivery outcomes.
  • Develop a deep understanding of investment platforms, including configuration, data flows, integrations, and dependencies across the investment technology landscape.
  • Ensure end-to-end traceability of requirements from discovery through to implementation, testing, and business adoption.
  • Support business readiness activities including UAT planning, test case development, defect triage, and stakeholder communications.
  • Provide subject matter expertise and guidance relating to investment processes, platform capabilities, and data flows across transformation initiatives.
  • Contribute to continuous improvement of business analysis practices, governance, and delivery frameworks.

Skills & Experience Required

  • Minimum 7+ years’ experience as a Senior Business Analyst within investment management, wealth management, asset management, or financial services environments.
  • Strong understanding of investment management concepts, processes, and data structures including portfolio management, risk, performance, benchmarks, and returns calculations.
  • Demonstrated experience delivering technology and platform transformation initiatives within investment organisations.
  • Experience gathering and documenting business requirements, facilitating workshops, process mapping, impact assessments, and stakeholder management across complex environments.
  • Strong understanding of investment platforms such as FactSet and/or Aladdin is essential. Experience with similar investment management platforms will also be considered.
  • Exposure to modern data platforms and cloud technologies highly desirable, including ETL processes, APIs, data integration technologies, SQL, AWS, and Databricks.
  • Experience working within Agile delivery environments and utilising Atlassian tools including JIRA and Confluence.
  • Excellent communication, stakeholder engagement, and relationship management skills, with the ability to engage effectively across business and technology teams.

What’s in it for you?

  • Melbourne CBD Location | Hybrid Working Arrangements
  • Financial Services | Investments | Technology Transformation
  • FactSet & Aladdin Environment
  • Opportunity to work on strategic investment platform and data transformation initiatives

Apply now or feel free to contact Ronald Tran on 0413 638 111 for a confidential discussion.

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Business Analyst (Information Management)

  • Australia
  • Adelaide
  • Contract
  • Negotiable

Seeking a Business Analyst for a large-scale Governance Uplift Program. Must have experience delivering Information Management strategies and enterprise-wide rollouts, with strong knowledge of data governance, classification, retention, and Australian privacy regulations. Expertise in requirements gathering, workshop facilitation, process improvement, M365 platforms, and stakeholder engagement is essential.

Experience:

  • Ideally with experience with: Core BA skills, such as data analysis in Excel, facilitating workshops, requirements gathering, benefits identification and realisation.
  • Soft skills, such as those required to effectively communicate complex or technical concepts in layperson terms, and to appropriately manage stakeholder expectations.
  • “As is “process capture and “to be” process design.
  • Lean process improvement to identify areas of waste or areas of a process that can be improved.
  • Working in an agile environment, whilst not necessarily implementing an Agile methodology.
  • Project establishment and closure activities, such as problem identification/definition, development of business cases, identification of project budgets, and operational handover support (including development of associated documentation).
  • Strong knowledge of Microsoft 365 applications, including SharePoint, Teams, OneDrive, Power Automate, and Power BI.
  • Experience in information management practices, including data governance, classification, and retention.
  • Familiarity with Australian regulatory requirements for information management and data privacy
  • Facilitate workshops as needed.
  • Certifications in Microsoft 365.

Apply now or reach out to Ivan Aureus at 0480 806 152 for a chat.

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Business Analyst - Gen AI

  • Australia
  • Brisbane
  • Permanent
  • Negotiable

Talent is recruiting for a Business Analyst with experience working on AI related projects to join our client on an initial 12-month fixed term contract.

  • Large-scale generative AI adoption program
  • July Start – Initial 12-month fixed term engagement
  • Brisbane CBD location // Flexible hybrid working available

About the Role
We are supporting a large-scale generative AI adoption program, this initiative involves the deployment of advanced AI tools, including Microsoft 365 Copilot and a tailored AI assistant.

The Business Analyst (BA) will play a key role in analysis and delivery support across the program. You’ll partner with business leaders, ICT, and vendors to define needs, shape safe AI solutions, and ensure measurable benefits are realised across the system.

Key Responsibilities:

  • Lead discovery for AI-enabled use cases, including current-state mapping and problem statements.
  • Elicit and document business, functional, and non-functional requirements (security, privacy, accessibility, performance).
  • Define acceptance criteria and success measures (e.g., hours saved, adoption, usage).
  • Facilitate options analysis and recommendations aligned to program strategy and ethical commitments.
  • Collaborate with product owners, architects, and engineers to refine user stories and backlogs.
  • Coordinate data readiness and AI content/prompt governance.
  • Identify and manage AI-specific risks (bias, safeguarding, academic integrity, privacy).
  • Support change, training, and communications, as well as pilots and phased rollouts.
  • Plan and execute UAT; coordinate feedback loops with stakeholders.
  • Track and report on benefits realisation to leadership.

About You
Essential skills & experience:

  • Proven track record as a Business Analyst on digital, AI, data, or enterprise platform projects.
  • Strong requirements engineering, process modelling, and facilitation skills.
  • Practical knowledge of Microsoft 365 ecosystem (Copilot, Power Platform, Teams/SharePoint).
  • Experience with UAT planning/execution and benefits measurement.
  • Understanding of data privacy, information security, and responsible/ethical AI.
  • Excellent written and verbal communication skills.

Desirable:

  • BA certification (IIBA ECBA/CCBA/CBAP or equivalent).
  • Experience with service design, design thinking, or agile delivery.
  • Familiarity with AI prompt/content governance.
  • Experience in large, multi-site organisations and/or education sector.

Why Join?

  • Be part of a pioneering generative AI program with global significance.
  • Work in a collaborative environment with diverse stakeholders.
  • Hybrid working arrangements with some on-site collaboration.
  • Competitive fixed-term contract with the potential for career growth in AI transformation.

How to Apply:
To find out more, please “Apply for this job” or contact Jackson Bruce via email at jackson.bruce@talentinternational.com.
For a list of all vacant positions, please see our website www.talentinternational.com

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Technical Business Analyst

  • Australia
  • Greater Geelong
  • Contract
  • Geelong/WFH hybrid | ASAP start

We are seeking an experienced Technical Business Analyst to join a major enterprise transformation program for a large governemnt body. This role will focus on business analysis, UAT preparation and support, data readiness, defect management, and reporting solutions across a complex technology environment.

Key Responsibilities

  • Gather, analyse and document business, functional and technical requirements

  • Support UAT planning, test scenario development and business validation activities

  • Review data mappings, file specifications and test data requirements

  • Analyse and triage defects, working with business and technical teams to resolve issues

  • Act as the key liaison between stakeholders, testers, developers and project teams

  • Develop technical specifications and support reporting and analytics solutions, including Databricks

  • Identify opportunities for process improvement and technology optimisation

Skills and experience

  • Previous experience as a Technical Business Analyst within large technology projects

  • Strong experience with requirements gathering, process analysis and stakeholder management

  • Proven background supporting UAT, testing and defect management

  • Strong data literacy with CSV, XML, JSON and flat files

  • Experience analysing end-to-end business processes and system integrations

  • Exposure to Databricks, data platforms or reporting solutions

  • Excellent communication skills and the ability to work across business and technical teams

  • Government, health, insurance or disability sector experience highly regarded

  • Knowledge of data governance and information management

This is an excellent opportunity to contribute to a high-profile transformation program while working alongside experienced delivery, technology and data teams. Apply now to secure an interview or contact carly.llorente@talentinternational.com.au

Apply now

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