Our client is an iconic Australian organisation currently seeking a Business Analyst with a background delivering across a range of Telephony projects.

Your new role will see you working a SME within the Telephony space to drive improved contact centre solutions. Ideally you will have worked with Genesys and/or Verint products previously and have a broad understanding of their capabilities. You will help support the deliver of uplift and implementation projects across the contact centre landscape. Ultimately, the work you deliver will improve the contact centre experience for both internal teams as well as the businesses national consumer base.

Skills and Experience:

• Demonstrated experience delivering as a Business Analyst or Technical Business Analyst within the Contact Centre domain
• Prior project experience working with Genesys, Verint and/or Salesforce
• Ability to engage directly with 3rd party vendors to drive project delivery
• Knowledge or exposure to AI or chatbot usage in a Contact Centre is advantageous
• BABOK certification or practical experience is highly regarded

Our client is offering an initial 6 month contract with the view to extension. Offices are based near the Melbourne CBD with a requirement to be onsite 3 days per week.

For more information feel free to contact Ben Austin at ben.austin@talentinternational.com

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• Senior BA roles supporting cloud-based application delivery
• 12-month contract with 2 x 12-month extension options
• Onsite role in Canberra
• NV1 security clearance required

Our Client

This large government department is responsible for the development of policy that aims to strengthen the prosperity of Australia and protect Australian interests at an international level. Working with government agencies in Australia and around the world, the department is the primary agency in ensuring Australia’s economic growth and stability on the global stage.

The Role

We are seeking experienced Senior Business Analysts to support the delivery and sustainment of key ICT initiatives. You will work across multiple priorities, engaging closely with stakeholders to translate business needs into actionable requirements within agile delivery environments.

Your duties will include:

• Eliciting, analysing and documenting business and technical requirements
• Supporting backlog refinement, sprint planning and delivery activities
• Producing high-quality artefacts including user stories and process maps
• Collaborating with developers, architects and business stakeholders
• Driving continuous improvement and delivering business outcomes

Skills and experience we are looking for:

• 5+ years experience as a Business Analyst in software delivery environments
• Strong experience working within agile delivery teams
• Proven ability to produce detailed business and technical documentation
• Experience working with DevOps tools and technical stakeholders
• Strong stakeholder engagement and communication skills
• Experience across SDLC, data architecture and solution environments
• Experience in change management methodologies (Highly regarded)

Application Process

If you would like to apply, please click ‘APPLY’. For further information, contact Jaela on 0480 806 146 or email jaela.smith@talentinternational.com

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

About the organisation
My client is a well-established not-for-profit delivering essential housing and community programs. With a growing technology function, they are investing in systems and processes to better support frontline service delivery.

The role
This is a 12-month contract for an Application Specialist, sitting within the Technology team and reporting to senior leadership. The role is a hybrid of systems administration and light business analysis, focused on supporting and improving core applications.

You will act as the bridge between business teams and technology, ensuring systems are effective, issues are resolved, and continuous improvements are delivered.

Key responsibilities

• Provide end-to-end application support across core systems
• Manage incidents, service requests, and system enquiries
• Work closely with stakeholders to gather requirements and improve processes
• Assess and manage change requests, coordinating with vendors where needed
• Support onboarding, offboarding, and system configuration changes
• Deliver reporting and insights to support business decision-making
• Train users and support rollout of new services and programs
• Drive structure, prioritisation, and continuous improvement initiatives

Key systems

• Dynamics 365 (CRM / housing system)
• Exposure to NetSuite beneficial

About you

• 3-5 years experience in an Application Specialist, Systems Analyst, or similar role
• Strong stakeholder engagement and communication skills
• Experience supporting business-critical applications
• Ability to translate business needs into practical system solutions
• Exposure to reporting tools (Power BI preferred; SQL beneficial)
• Comfortable working in evolving, low-maturity environments

What’s important

• Stakeholder-first mindset with strong communication skills
• Pragmatic and solutions-focused approach
• Ability to prioritise and manage competing requests
• Empathy and alignment with a not-for-profit environment

Details

• 12-month contract, potential extension
• Sydney location (hyrbid working)
• Competitive daily rate
• ASAP start

Apply now for immediate consideration. Only successful applicants will be contacted.

Our client is an ASX listed national services provider delivering critical infrastructure and technology operations across essential industries.

They are seeking a Business Analyst with a background in Infrastructure for an initial 6-month contract (possible extension) to support an Infrastructure team delivering a security uplift in a Microsoft/EUC environment.

This is a hands on BA role for someone who can roll up their sleeves, jump straight in, and drive requirements and delivery across infrastructure controls and remediation activity.

ROLE DETAILS
Contract: 6 months + possible extension
Location: Melbourne CBD (hybrid 2/3 split)
Eligibility: Australian Citizen (mandatory)

ABOUT THE ROLE
You’ll work closely with infrastructure and security stakeholders to progress Essential Eight uplift activities, including coordinating and tracking delivery of controls, supporting remediation, and improving the security posture across the environment.

KEY RESPONSIBILITIES:

• Gather and document requirements for infrastructure/security uplift initiatives (Essential Eight)
• Support the uplift of applications into a Single Sign-On (SSO) model, including requirements, dependencies, stakeholder coordination and rollout support
• Coordinate delivery of security controls and tooling outcomes (e.g., CrowdStrike, Splunk) and track progress across multiple controls
• Support remediation activities across the Microsoft/EUC environment and workstreams
• Produce BA artefacts (requirements, user stories, process maps, acceptance criteria) and support delivery through to implementation
• Manage stakeholders, unblock delivery, and keep work moving in a fast-paced environment

WHAT WE’RE LOOKING FOR:

• Business Analyst experience in technical/infrastructure delivery environments
• Strong EUC experience (preferred) and Microsoft ecosystem exposure
• Experience working on a security uplift program (Essential Eight highly regarded)
• Comfortable working with technical teams and security tooling/controls
• Practical delivery mindset. Someone who can jump in quickly and add value immediately.

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

About the Client

Our client is a well-established Australian organisation undergoing a significant transformation within its People & Culture function. Following the recent implementation of SuccessFactors, the organisation is focused on strengthening payroll governance, compliance, and data integrity across its national operations.

About the Role

We are seeking two Payroll Analytics Consultants to join a Payroll Governance team on an initial 6-month contract. This role will play a critical part in supporting ongoing payroll reviews, investigations, and remediation activities.

You will work across both legacy (TechOne) and current (SuccessFactors) systems, analysing complex payroll data sets and helping to identify and resolve discrepancies. This is a fast-paced environment requiring strong attention to detail and the ability to deliver insights under tight timeframes.

Key Responsibilities

• Extract, cleanse, and reconcile payroll data across TechOne and SuccessFactors
• Conduct detailed analysis to identify payroll variances (systemic and one-off)
• Support payroll reviews, investigations, and remediation activities
• Interpret awards, enterprise agreements, and payroll rules
• Develop reports, dashboards, and documentation to support findings
• Collaborate with internal stakeholders and external vendors
• Contribute to time-sensitive investigative workstreams

What’s in it for you?

• Competitive day rate of $700-$800 (inclusive of super)
• Opportunity to work on a high-profile payroll transformation program
• National role with flexible working arrangements
• Exposure to large-scale data analysis and remediation projects
• Immediate start in a supportive, collaborative team

About You

• Strong payroll operations knowledge, including pay runs and awards interpretation
• Proven experience in payroll investigations, audits, or remediation
• Advanced Excel skills (pivot tables, formulas, data reconciliation)
• Experience with BI tools (Power BI/Tableau) highly regarded
• Exposure to SuccessFactors and/or TechOne advantageous
• Strong analytical mindset with high attention to detail
• Ability to thrive in fast-paced, ambiguous environments

Candidates must have full Australian working rights.

Please call Nicky Hargreaves ASAP on +61 466173695 if of interest

Location: Auckland CBD

Work Type: Contract (3 months)

Working Arrangement: Hybrid

The Opportunity

Talent’s client is seeking a seasoned Technical Business Analyst / Change Lead to play a pivotal role in a major SAP ERP upgrade. This is a unique opportunity to sit at the intersection of technology, business, and transformation, ensuring the upgrade delivers real, measurable value with minimal disruption.

You’ll lead both deep technical analysis and end-to-end change management, making this ideal for someone who thrives in complex enterprise environments.

Key Responsibilities

• Lead end-to-end requirements gathering across finance, operations, and integrated systems
• Translate business needs into clear functional and technical specifications
• Assess SAP upgrade impacts across processes, integrations, and custom code (RICEFW)
• Analyse current vs future state, leveraging SAP standard capabilities and simplification items
• Support data migration, integration mapping, and system configuration
• Coordinate and support UAT, including test case development, execution, and defect triage
• Drive change management activities including impact assessments, comms, and training plans
• Facilitate workshops and act as the key bridge between business, SAP teams, and delivery

Key Requirements

• 5+ years’ experience as a Technical BA in SAP environments
• Proven delivery experience across SAP ERP upgrades or S/4HANA transformations
• Strong understanding of SAP custom code (RICEFW), integrations, and data models
• Experience analysing SAP Simplification Items and upgrade impacts
• Hands-on UAT experience (test cases, execution, defect management)
• Demonstrated change management leadership in large-scale transformations
• Strong stakeholder engagement and communication skills

Nice to Have:

• SAP Readiness Check / Custom Code Migration tools
• Agile or hybrid SAP delivery experience
• Exposure to tools like Azure DevOps, Confluence, SAP Solution Manager
• SAP certifications

About You

You’re a confident, delivery-focused professional who can balance technical depth with business impact. You’re comfortable navigating ambiguity, influencing stakeholders, and driving adoption in complex environments.

What’s on Offer

• Competitive contract rate
• High-impact ERP transformation programme
• Hybrid working in Auckland CBD
• Opportunity to lead both technical and change streams

If you’re ready to play a key role in a critical transformation programme, apply now or reach out for a confidential discussion.

APS6 Team Leader – Performance Reporting & Projections

• Richmond, VIC | 2 days WFH
• $60.26 per hour + Super
• Contract to 31 December 2026 (likely extension)

We’re seeking an experienced APS6 Team Leader to join a Performance Reporting & Projections team within a Federal Government Agency. This role offers the opportunity to lead a team delivering critical insights that inform strategic and operational decision-making at a senior level.

The Role
You will lead a team of technical analysts to deliver high-quality reporting, forecasting and projections, ensuring outputs are accurate, timely and fit-for-purpose. The role requires strong leadership, technical capability and the ability to operate in a fast-paced, evolving environment.

Key Responsibilities

• Lead and manage a team of technical analysts, driving performance and capability
• Take ownership of the delivery of regular reporting and analytical products
• Oversee the design, build, validation and quality assurance of projection and scenario-based reporting
• Ensure strong data governance through validation, assurance and interpretation
• Communicate complex insights clearly to a range of stakeholders
• Manage competing priorities and adapt quickly in a dynamic environment

Key Selection Criteria

• Due to this role sitting with a Federal Government Agecncy, only Australian Citizens may be submitted
• Prior experience in a leadership role
• Proven ability to lead and manage teams of technical analysts
• Strong verbal and written communication skills
• Demonstrated data capability, including validation, assurance and interpretation
• Advanced Excel skills, with experience writing and troubleshooting in SAS and/or SQL
• Experience owning and delivering regular reporting products
• Demonstrated experience in the design, build, validation and QA of projection and scenario-based reporting
• Strong time management skills with the ability to adapt in a fast-paced environment

Apply
Please reach out to Liam – Liam.Lasslett@TalentInternational.com for more information.

• 12-month contract with extension options
• Canberra, Brisbane, Melbourne, Sydney or Adelaide
• Baseline clearance required
• Senior-level role requiring strong systems analysis, architecture alignment, and leadership experience

Join a large federal government department delivering critical services to millions of Australians. This is an opportunity to play a key role in shaping and delivering complex ICT solutions, driving innovation, and influencing strategic outcomes across large-scale systems.

As a Senior Solution Design Manager, you will be responsible for driving competitive advantage for the agency, helping to define and articulate the strategy for a designated industry or solution area. You will operate with a high level of autonomy, leading solution design initiatives, translating business needs into technical outcomes, and guiding teams through complex delivery environments.

Your duties will include:

• Leading systems analysis and solution design for complex ICT programs
• Translating business requirements into scalable technical solutions
• Driving innovation, continuous improvement, and system enhancements
• Overseeing system performance, identifying issues, and implementing fixes
• Managing stakeholder relationships across business and technical teams
• Contributing to ICT strategy and aligning solutions with business goals
• Reviewing and advising on technical and corporate documentation

Skills and experience we are looking for:

• Strong experience in systems analysis and enterprise architecture
• Proven ability to lead requirements definition for complex programs
• Deep knowledge of system design principles and delivery frameworks
• Experience working across SDLC (Agile and Waterfall)
• Strong stakeholder engagement and consulting capability
• Experience with tools such as JIRA, HP ALM, SharePoint and Visio
• Ability to analyse business processes and model current/future states

Application Process: If you would like to apply, please contact Steve Jobson on email steven.jobson@talentinternational.com

For over 30 years Talent has been redefining the contracting experience with industry leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

Talent is seeking a Sr Data Analyst for a not-for-profit organisation in Brisbane for a 12 month contract. You will be responsible for providing high level analysis, reporting and advice to support management decision making on policy, programs and performance.

• 12 month contract
• Brisbane CBD location
• 2 days WFH per week

Responsibilities:

• Provide high level financial and operational modelling for business initiatives, programmes and projects including preparation of costings and forecasting models.
• Lead the development of statistical reports, including reports on clients, services and suppliers, employee performance targets, to improve planning and inform management decision-making. You will also lead the preparation of statistical reports for external stakeholders as needed.
• Provide strategic advice, operational performance reporting, and analysis to support management to develop policy and programs.
• Develop, maintain and analyse data using business intelligence software and data warehousing, such as MS SQL, VBA, Fabric/Power BI, and Excel.
• Maintain the data management strategy, ensuring the delivery of information, identification of issues and the accuracy, quality and integrity of data.
• Provide advice to senior management regarding the optimal configuration of business systems to support a wide range of reporting requirements.
• Develop, implement, and support systems for collecting and reporting on key performance indicators and decision-making information for the organisation.

Requirements:

• You have experience in data analysis, including the ability to interpret data, prepare reports, identify core issues, trends and variances, and draw accurate conclusions.
• Knowledge of financial and budget management issues in both cash and accrual accounting environments and recognise the relationship between finance, operations and performance, including activity-based and unit costing.
• Advanced skills in SQL and MS Fabric/Power BI.
• Nice to have: knowledge of Microsoft SharePoint, Finance1, Aurion, Visualfiles, SQL server Integration Services (SSIS), SQL Service Analysis Services (SSAS) and SQL Server Reporting Services (SSRS).

Please apply now for immediate consideration or contact Mats Rorvik on 0450 478 735 or mats.rorvik@talentinternational.com

Technology Analytics & Reporting Specialist | Canberra / Hybrid | 6 months

This role supports enterprise reporting and performance analysis within a technology function. It focuses on producing corporate reports, analysing performance data, and supporting strategic documentation. Suited to candidates with strong writing, analytics and stakeholder engagement experience in government or regulated environments.

About the Client
This organisation is a government-owned entity delivering critical national services within a highly regulated environment. It operates at scale across Australia and supports essential infrastructure and public safety outcomes. The work has direct national impact and requires strong governance, reporting and assurance.

About the Role
The role is responsible for coordinating and delivering corporate reporting and performance analysis across a technology division. It involves producing quarterly reports, developing strategic documentation, and ensuring consistency across enterprise reporting. The position works closely with senior stakeholders, program teams and assurance functions in a complex, regulated environment.

Key Responsibilities

• Coordinate and produce CTEO divisional reporting, including quarterly and executive reports
• Analyse qualitative and quantitative performance data against corporate and strategic outcomes
• Develop clear, coherent executive-level narratives aligned with broader corporate reporting
• Support development and maintenance of strategic documents (e.g. corporate plans, strategy maps)
• Coordinate and actively seek inputs from multiple stakeholders across technology, assurance, and operations
• Ensure reporting accuracy, consistency, compliance, and timeliness

Skills and Experience

• Strong experience in executive, committee, or corporate reporting roles
• Proven ability to analyse data and translate it into clear, concise narratives
• Excellent written communication skills with an executive audience focus
• Experience working in large, complex, or regulated organisations
• Confidently engaging with senior leaders and managing multiple contributors
• Background in technology, assurance, governance, or risk reporting is advantageous
• Experience in safety, critical, infrastructure, aviation, utilities, or government environments (Desirable)
• Exposure to technology governance, assurance, or systems engineering contexts (Desirable)
• Advanced reporting or dashboarding experience (Desirable)

Eligibility / Other Requirements

• Work Rights: Australian citizens or Permanent Residents only
• Pre-employment Checks: Reference checks, background screening

Why this role may appeal
This role offers exposure to enterprise-level reporting and strategy within a high-profile operational environment. It provides strong visibility across senior stakeholders and is well-suited to candidates looking to deepen experience in corporate reporting, performance analysis and governance.

How to Apply
Please submit:

• CV
• Statement of capability
• Work rights
• Two referees

Applications that do not include the requested statement may not be considered.

For over 30 years Talent has been redefining the contracting experience with industry-leading support, exclusive contractor benefits & a world-class digital platform ENGAGE to access it all. Apply today to see how we can elevate your career

Opportunity knocks…

We’re recruiting a Business Analyst to join our government client on a permanent basis. You’ll be working in a highly collaborative environment, contributing to large-scale initiatives across data, systems, and digital transformation.

Why you’re special…

• You’re a Business Analyst with 3-5 years’ experience (this is not a senior role), bringing strong documentation and process-mapping skills, plus a genuine ability to engage with stakeholders at all levels.
• You communicate clearly, collaborate naturally, and build trusted relationships across technical and non-technical teams.
• You have delivered data-centric projects, including data warehouse implementations, migrations, integrations, or privacy and compliance initiatives.
• You’ve contributed to complex, enterprise-scale projects, including ERP or CRM implementations, cross-platform integrations, or large web projects (new builds or major enhancements).
• Bonus points if you’ve worked with Salesforce.

What’s in it for you?

• Join a purpose-led organisation with a diverse and active project pipeline.
• Auckland CBD location.
• Supportive, close-knit team environment.
• Permanent opportunity.

Please apply now to register your interest.

We are only able to consider candidates with relevant NZ work rights who are currently based in New Zealand.

Business Analyst | Senior Business Analyst | Lead Business Analyst (Multiple Roles)
Sydney | Up to $450 – $700 per day | 5-12 month contracts + likely extensions

We are partnering with a leading consultancy delivering into major government and enterprise programs, seeking multiple Business Analysts across mid, senior, and lead levels.

These opportunities will see you working on complex, high-impact initiatives, collaborating with architects, developers, and senior stakeholders to deliver scalable, well-designed solutions.

Key responsibilities

• lead and facilitate workshops to elicit, analyse, and document business and technical requirements
• translate business needs into clear functional and non-functional requirements, user stories, and acceptance criteria
• collaborate closely with architects and developers to ensure requirements are feasible, scalable, and well understood
• produce and maintain artefacts such as functional specifications, process flows, data models, and interface definitions
• support solution design by validating technical approaches against business objectives and constraints
• contribute to backlog refinement, prioritisation, and dependency management in Agile or hybrid delivery environments
• support testing and UAT through test case review, validation, and maintaining traceability
• identify and manage risks, issues, and dependencies across requirements and solution design
• facilitate walkthroughs, ensuring stakeholder alignment and sign-off

What we’re looking for

• proven experience as a Business Analyst within complex delivery environments, across projects or programs
• strong understanding of application development, system integrations, APIs, and data flows
• experience working in Agile or hybrid delivery models
• ability to produce high-quality requirements documentation, user stories, and acceptance criteria
• experience working closely with technical teams including developers, testers, and architects
• strong stakeholder engagement and communication skills, able to influence across all levels
• familiarity with tools such as Jira, Confluence, Azure DevOps, or similar
• strong analytical thinking and problem-solving capability

Nice to have depending on level

• experience leading BA activities across programs or mentoring junior analysts
• exposure to modelling techniques, data analysis, or enterprise architecture environments
• ability to operate at both strategic and hands-on delivery levels

Please Note:

• active australian security clearance required; must have full australian work rights
• contract rate up to$450 – $700 per day
• 5 to 12 month contract with strong likelihood of extension
• sydney based role with a leading consultancy