Solution Architect
The Role
This is a strategic Solution Architect opportunity supporting a major enterprise transformation program focused on delivering a modern Field Service Management platform and improving both employee and customer experience. Working alongside a Tier-1 System Integrator, enterprise architects, business leaders, and delivery teams, you will define the end-to-end solution architecture, integration strategy, and technical direction for a complex, enterprise-wide program.
This role is ideally suited to an architect who has delivered large-scale transformation programs involving Field Service Management or closely related workforce management capabilities, with deep expertise across integration, data architecture, and enterprise solution design. While experience with IFS FSM is advantageous, it is not essential.
Key Responsibilities
- Define and lead the end-to-end solution architecture for a major enterprise Field Service Management program, ensuring alignment with enterprise architecture principles and long-term business strategy.
- Develop solution blueprints, architecture roadmaps, integration strategies, non-functional requirements, and technical standards that support successful program delivery.
- Partner closely with a Tier-1 System Integrator, enterprise architects, delivery teams, and business stakeholders to ensure architectural consistency, governance, and technical quality throughout the program lifecycle.
- Design scalable integration and data architecture across enterprise applications, ensuring seamless interoperability between new platforms and existing business systems.
- Provide technical leadership throughout the Blueprint and implementation phases, reviewing solution designs, identifying architectural risks, and promoting best practice across the program.
Skills & Experience Required
- Proven experience as a Solution or Enterprise Architect delivering large-scale enterprise transformation programs, ideally within utilities or other complex, asset-intensive organisations.
- Demonstrated experience delivering Field Service Management (FSM) solutions or closely related workforce management, scheduling, or field operations platforms. Experience with IFS FSM Cloud is highly regarded but not essential.
- Strong expertise in enterprise integration and data architecture, with experience designing solutions across multiple applications, cloud services, APIs, middleware, and enterprise data platforms.
- Experience working alongside Tier-1 System Integrators on major implementation programs, with strong architecture governance, technical leadership, and enterprise design capability.
- Excellent stakeholder engagement skills with the ability to influence executives, business leaders, technical teams, and delivery partners while translating complex technical concepts into practical business outcomes.
What’s in it for You
- Permanent opportunity with a competitive salary package.
- Melbourne CBD location with hybrid working arrangements.
- During the Blueprint phase (target completion by year-end), a commitment to work a minimum of 3 days per week on-site is required.
- Join a high-profile enterprise transformation program with genuine influence over future-state architecture, technology strategy, and one of the organisation’s most significant digital initiatives.
Apply today and Jimmy Nguyen will reach out to disclose further information.