Community and Stakeholder Engagement Manager

  • Australia
  • Wollongong
  • Permanent
  • AU$850 - AU$950 per day

Talent International is currently recruiting Community and Stakeholder Engagement Manager to work for the NSW Government, based in Sydney (can be based in Newcastle or Wollongong). This is a 6 week contract, with the possibility of extension, paying between $850 to $950 per day + Super.

8 hours per day/ 40 hours per week

You will lead a team of communication specialists to deliver strategic engagement across NSW. Your work will give communities, customers and stakeholders meaningful opportunities to shape transport priorities and projects, while helping senior leaders understand community sentiment and emerging issues.

The opportunity

  • Lead the design, delivery and evaluation of community engagement and communication plans.
  • Advise senior leaders on stakeholder concerns, reputational risks and engagement opportunities.
  • Build relationships across communities, government and project teams to support consistent communication.
  • Use data and community feedback to improve engagement and inform decisions.
  • Develop clear narratives that connect transport initiatives with local priorities and outcomes.
  • Manage sensitive issues and crisis communications alongside corporate communications and executive teams.
  • Coach your team and oversee contractors to deliver high-quality work.
  • Maintain effective governance, reporting and compliance practices.

About you

You bring significant experience leading community and stakeholder engagement, ideally across complex public-facing projects. You can provide sound strategic advice, manage sensitive issues and turn engagement insights into practical recommendations.

You will also have:

  • A qualification in communications, media, public relations, marketing or a related field, or equivalent relevant experience.
  • An IAP2 Certificate in Engagement, or willingness to obtain one.
  • A current Australian driver licence and willingness to travel.
  • Availability for occasional engagement activities outside regular hours

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

IT Support Analyst - Level 2

  • Australia
  • Wollongong
  • Permanent
  • Negotiable

Level 2 IT Support Analyst

Wollongong | Five days onsite | Contract through to December 2027

Talent is partnering with a leading Australian manufacturing organisation to recruit an experienced Level 2 IT Support Analyst for its Wollongong operation.

This is a hands-on, face-to-face support role within a close-knit onsite team. Rather than sitting behind a service desk all day, you will work directly with users across a large industrial site, resolving technical issues and helping keep business operations running smoothly.

The opportunity

You will join an established TechCare team responsible for providing onsite IT support across Port Kembla. Issues that cannot be resolved by the Level 1 service desk will be escalated to you through ServiceNow.

The work is varied and includes supporting office-based employees as well as users working across operational and manufacturing areas. You will receive an initial handover and work alongside an experienced buddy while learning the site and its systems.

Key responsibilities

  • Provide hands-on Level 2 IT support to users across the Port Kembla site.
  • Manage incidents and service requests through ServiceNow.
  • Support Windows 11 devices and Microsoft Intune.
  • Build, rebuild, configure and deploy laptops and desktops.
  • Troubleshoot hardware, software, application and performance issues.
  • Provide both face-to-face and remote technical support.
  • Assist with rugged tablets, barcode scanners, printers, Wi-Fi and other onsite technology.
  • Work with internal IT teams and external service providers to resolve incidents.
  • Maintain accurate asset, incident and service-request records.
  • Provide professional support to employees at all levels of the organisation.
  • Follow all relevant site safety procedures.

About you

You will ideally have:

  • Approximately three or more years of experience in Level 2 IT support, desktop support or field services.
  • Practical experience supporting Windows 11.
  • Experience using Microsoft Intune.
  • Strong laptop and desktop build, rebuild and deployment experience.
  • The ability to troubleshoot common hardware, software and application issues.
  • Experience working with an ITSM or ticketing platform, ideally ServiceNow.
  • Strong face-to-face customer service and communication skills.
  • A positive attitude and willingness to learn.
  • The confidence to work independently while contributing to a collaborative team.
  • A current Australian driver’s licence and confidence driving around a large operational site.

Previous manufacturing, industrial or field-support experience would be advantageous but is not essential. Candidates from corporate IT support environments are encouraged to apply if they are comfortable working onsite in a hands-on industrial setting.

What is on offer

  • A long-term opportunity running through to December 2027.
  • The opportunity to join a leading Australian organisation.
  • A varied role with exposure to both corporate and industrial technology.
  • A supportive onsite team, structured handover and initial buddy arrangement.
  • Flexible start and finish times, generally either 8:00am-4:00pm or 9:00am-5:00pm.
  • Competitive remuneration based on experience.
  • PPE and an onsite work vehicle provided when required.

This position is based onsite in Port Kembla five days per week. Occasional flexibility may be available where genuinely required; however, this is not a regular hybrid position.

If you are an experienced Level 2 IT Support professional who enjoys working directly with users and wants to join a collaborative, hands-on environment, we would love to hear from you.

Apply now or contact Angus Bick at Talent for a confidential discussion

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Mechanical Site / Construction Coordinators

  • Australia
  • Wollongong
  • Contract
  • AU$90 - AU$105 per hour

Mechanical Site / Construction Coordinators

Three positions available | 8-week contract | $100 per hour including super | Illawarra region

An ASX-listed manufacturer is seeking three Mechanical Site / Construction Coordinators to support a major capital works project within a complex industrial environment.

These short-term contracts will suit practical, safety-focused professionals who can coordinate contractors, monitor site activities and help keep construction works progressing safely and to schedule. Applications are welcomed from both experienced coordinators and more junior candidates with relevant site-based mechanical or construction experience.

The opportunity

You will support the Construction Manager and broader project team with the safe coordination and delivery of mechanical construction activities. The role will involve working closely with contractors, project personnel, operations teams and external service providers.

Key responsibilities

  • Coordinate mechanical construction and installation activities across the project site

  • Manage contractors, subcontractors and third-party service providers

  • Monitor site progress against construction schedules and agreed deliverables

  • Maintain a strong focus on site safety, environmental compliance and risk management

  • Review and monitor SWMS, JSEAs, work permits and contractor work packs

  • Participate in toolbox meetings, safety inspections and site audits

  • Coordinate site access, work areas, isolations and interactions between contractors

  • Identify and escalate construction issues, risks and delays

  • Validate labour, materials and equipment delivered to the project

  • Maintain accurate construction diaries, progress records and supporting documentation

  • Assist with quality assurance, testing, commissioning and handover activities

  • Work closely with project, engineering and operational stakeholders

Skills and experience

  • Experience coordinating mechanical site works, construction projects or maintenance activities

  • Exposure to manufacturing, heavy industry, infrastructure, engineering or other complex construction environments

  • Strong contractor coordination and site stakeholder management skills

  • Sound understanding of workplace health and safety requirements

  • Ability to read and work from construction plans, schedules and technical documentation

  • Strong communication, planning and problem-solving skills

  • Construction White Card

  • Relevant mechanical trade qualification, associate diploma or engineering qualification is highly regarded

  • Experience with confined spaces, working at heights, cranes, rigging or high-risk work is advantageous

  • Previous experience supporting large capital projects or major shutdowns is desirable but not essential

Candidates from junior through to senior level are encouraged to apply, provided they have relevant mechanical site or construction exposure and are comfortable working in an active industrial environment.

What’s on offer

  • $100 per hour including super

  • Eight-week contract

  • Three positions available

  • Opportunity to contribute to a significant capital works project

  • Exposure to a complex, high-performing industrial environment

  • Up to two weeks’ notice can be accommodated

If you are a practical and safety-focused Mechanical Site or Construction Coordinator who can quickly become effective within a busy project environment, please apply with an updated resume.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

APS4 Participant Support Officer

  • Australia
  • Wollongong
  • Contract
  • Up to AU$43.82 per hour

Talent International is currently recruiting for an APS4 Participant Support Officer to work for one of our Federal Government clients at Parramatta/Newcastle/Campbelltown/Wollongong. The position is a contract role till end of Dec with the possibility of extension. The role pays $43.82 per hour + Super.

7.6 hours per day and 38 hours per week

The Role

As an APS4 Participant Support Officer, you will review participant information, update internal systems, manage allocated workflows and respond to enquiries. You will also contact participants and providers, complete assessments and resolve moderately complex matters in accordance with relevant legislation, policies and operational guidelines.

Key Responsibilities

  • Conduct desktop reviews and accurately transfer information into internal systems and web-based forms.
  • Respond to enquiries where clear guidance or standard scripts may not always be available.
  • Manage an allocated workload using established team processes.
  • Make outbound calls to participants, providers and other stakeholders.
  • Undertake suitability assessments for entry into and exit from specialist planning streams.
  • Manage and resolve participant matters in accordance with legislation, policies and operational guidelines.
  • Escalate complex planning matters to senior team members or other service-delivery teams.
  • Analyse workflows and recommend improvements to work allocation.
  • Support project activities, including research, analysis, project planning and regular reporting.
  • Work collaboratively and contribute to process improvements and team activities.
  • Provide practical guidance and on-the-job support to colleagues.

Required Skills and Experience

  • Strong communication and stakeholder-engagement skills.
  • Demonstrated administrative, customer service or case-management experience.
  • Ability to manage competing priorities and meet deadlines.
  • Experience applying legislation, policies and procedures to resolve issues.
  • Ability to accurately review, enter and maintain information across computer systems.
  • Calm and professional approach when managing risks or difficult situations.
  • Sound judgement and the ability to identify when matters require escalation.
  • Ability to deliver administrative, operational and analytical outcomes under general direction.
  • Willingness to support colleagues and contribute positively to a team environment.

Desirable Experience

  • Strong problem-solving and issue-resolution skills.
  • Experience communicating with internal and external stakeholders.
  • Understanding of government participant services and operational environments.
  • Knowledge of confidentiality, privacy and the appropriate handling of sensitive information.
  • Understanding of participant or customer service journeys.
  • Proficiency in Microsoft Office and government business systems.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.