Head of Host Experience & Growth 2

  • New Zealand
  • Wellington
  • Permanent
  • Attractive remuneration package

Are you a strategic, commercially savvy senior professional with a passion for designing and delivering premium, luxurious, unforgettable customer and client experiences? Then an exciting new adventure may await you and your career!

In proud partnership with Canopy Camping Escapes, we are searching for a Head of Host Experience & Growth. A newly created senior leadership role that will own, champion, and manage relationships with the valued ‘hosts’ (accommodation providers) from end to end.

About Canopy Camping Escapes

Canopy Camping Escapes specialises in curating a premium collection of unique places to stay – from glamping sites to cabins to luxe lodges – all with heart, personality, and a strong connection to nature. The host network is central to their success. Each one brings their brand promise to life by delivering beautiful stays and exceptional guest experiences.

About this role:

You’ll lead the entire host journey lifecycle, from qualifying and onboarding new hosts to ensuring their long-term success with a premium experience that exceeds expectations.

It’s a senior, strategic leadership role supported by a small team, but in true small-business Kiwi style, it also calls for a willingness to roll up your sleeves and pitch in wherever needed.

Reporting directly to the Co-Founders, you will:

  • Develop, drive, and deliver a host experience strategy
  • Create and implement a host communications plan
  • Manage relationships with new and existing hosts end-to-end
  • Review and refine technical systems (e.g., membership portal) to improve engagement
  • Design and deliver host training programs and resources
  • Analyse occupancy, market, and pricing data to support host success and returns
  • Be part of a small, growing team on their unique and exciting adventures

About you:
You live, breathe, and dream customer experience, pairing a sharp strategic and commercial mindset with a strong results focus. Your exceptional communication and relationship-building skills are matched with analytical thinking and technical know-how.

What we will look for in applications will be:

  • Extensive, proven experience managing customer, client, member, or host experiences end-to-end
  • Evidence of exceptional relationship building and management
  • Strong written and verbal communication skills
  • Examples of driving new initiatives that enhanced customer, member, host experiences
  • Ability to translate technical into plain language – whether itis numbers, trends, or tech
  • Passion, energy, and drive!

With this role evolving from the Co-Founders’ previous responsibilities, you’ll bring the appetite to truly own it, love it, and make it your own.

This is a full-time role, however, outstanding applicants seeking four days a week will also be considered.

Benefits:

Working with the team at Canopy Camping Escapes, you will enjoy:

  • Genuine support and commitment from the founders and team to help you succeed and grow professionally
  • Opportunities to experience Canopy Camping escapes firsthand, including initial exploration trips and $1,000 each year to enjoy them
  • Freshly fitted Otaki offices, with free car parking outside
  • A flexible, supportive work environment that values work-life balance – 3 days in the office, 2 days from home
  • An open, fun environment where your ideas matter.

If you’re interested, we can’t wait to hear from you! For more information and a full position description, contact Nicci McQueen on 027 297 8075 or Katie Kemp on 021 928 232 to discuss this opportunity further, or click APPLY NOW and submit your CV and cover letter.

Applications for this role will close on Wednesday 27th of August.

All applications will be acknowledged electronically.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Procurement Advisor

  • New Zealand
  • Wellington
  • Permanent
  • Attractive remuneration package

In proud partnership with Palmerston North City Council, we are seeking two experienced Procurement Advisors to join a newly shaped team.

We are looking for a permanent advisor for a newly created role, as well as a fixed-term contractor to cover maternity leave.

About the Role

As a trusted expert in procurement, your purpose will be to provide support and advice across all stages of the procurement lifecycle, under a centre-led procurement model. You’ll support end-to-end procurement processes that deliver cost-effective, value-driven solutions, contributing directly to the success of Palmerston North City Council and its mission to enhance and support the local community.

In this role, you will:

  • Provide expert advice and support for procurement planning and sourcing, ensuring documentation is fit for purpose
  • Lead all types of competitive procurement request processes (RFx) and support supplier analysis, evaluation, and selection
  • Support contract and supplier performance management, strengthening relationships and driving performance
  • Advise and build procurement capability across the organisation

About Palmy North City Council

Palmerston North (or as we like to call it, Palmy) is a growing, innovative and exciting city. With small city benefits and big city ambition, Palmy has secured its place on the map as a creative and exciting city, with leading innovation and developments! We’re proud to be a city that includes, supports, connects and uses the talents of the whole community in our pursuit to provide a connected and safe community. We’re also a future-focused city who cares about enhancing our natural and built environment. Our future looks bright, it looks vibrant and progressive.

About You

We’re looking for capable and confident procurement professionals for these two advisor-level positions.

We expect you will offer:

  • Proven experience in an end-to-end procurement role – a minimum of two years’ experience is sought
  • A CIPS qualification (or similar), or a demonstrated commitment to working toward one
  • A solid understanding of procurement planning and competitive procurement processes, budgeting, and risk management protocols
  • Strong analytical and evaluation skills
  • A continuous improvement mindset, with evidence of applying your skills to deliver cost-effective, value-driven outcomes
  • Excellent communication skills, with the ability to engage and build rapport with a wide range of stakeholders – from internal teams to external suppliers
  • A genuine interest and passion for giving back to your community through meaningful, purpose-driven work

Experience in public sector procurement is a significant advantage, though we also welcome applicants from the private sector who have a strong understanding of public procurement principles.

Benefits you can expect to enjoy will include:

  • 5 weeks annual leave
  • Supportive work environment that values work-life balance
  • Annual flu vaccinations and subsidised health and eye checks
  • Onsite café, staff gym and wellness space
  • The opportunity to make a real difference in the future of a vibrant, growing city

If you’re interested, we’d love to hear from you! Click APPLY NOW and submit your CV and cover letter. Please specify in your application whether you are applying for the permanent role, the fixed-term position, or both. Applications will close on Monday 25th of August, or earlier if the right people are identified.

For more information and a full position description, contact Nicci McQueen on 027 297 8075 or Katie Kemp on 021 928 232 to discuss this opportunity further. Applications for this role will close when a suitable applicant is sourced, or on Wednesday, 27th of August.

All applications will be acknowledged electronically.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Senior Business Analyst

  • New Zealand
  • Wellington
  • Permanent
  • Negotiable
  • Fixed term position till 30 June 2027
  • Supporting continuous improvement initiatives and improving the customer experience in the delivery of water services across the Wellington Region
  • Hybrid working environment – Based in Petone near the beach

Talent has partnered with Wellington Water to build a team for a key programme of work that will ensure the technology systems underpinning the delivery of water services are primed for the future.

We’re looking for people who are passionate about being part of a team that delivers essential services to our communities. You’ll enjoy a workplace with inclusivity at its core and be part of a team that’s united by passion, dedication, and fosters a shared care for water and their community.

The Opportunity

We are looking for an enthusiastic Senior BA who has a broad skillset. You will be supporting business improvement initiatives and improving the customer experience in the delivery of water services across the Wellington Region. It will be important for the Senior BA to demonstrate experience in the following areas:

  • Gathering requirements for analysis through leading and facilitating workshops, one on ones.
  • Analysing survey results.
  • Develop supporting current and future state analysis such as process maps, user stories, traceability matrices and benefits realisation maps
  • Supporting business change analysis
  • Assisting with training documentation

About you

To be successful in this role you will bring:

  • Extensive experience engaging business owners and developing lasting relationships across the business at all levels
  • Excellent communication skills to ensure all parties are well informed with progress and how different teams will be affected
  • Proven experience identifying solutions focused on meeting end user needs.
  • A confident, self-starter – you’ll be expected to work independently

Benefits

Wellington Water’s purpose extends beyond delivering great water services for the region; they foster a thriving community, support a diverse workforce, and offer supportive development opportunities. Wellington Water genuinely care about your safety and wellbeing.

You’ll enjoy benefits including:

  • Hybrid working arrangements
  • 5 weeks annual leave following two years of continual service
  • A comprehensive wellbeing programme, which includes a range of health benefits, discounted medical insurance and a paid wellbeing day
  • Formal and informal professional development opportunities
  • One paid day a year to participate in voluntary work on a water-related activity

About Water Wellington

Wellington Water is the professional water services provider across Greater Wellington and South Wairarapa. Their job is to provide safe and healthy drinking water, collect and treat wastewater, and ensure the stormwater network is well managed. They’re a multi-council owned entity, tasked to manage the infrastructure and deliver water services to our communities.

The value of water (a precious taonga) sits at their organisational heart. Their people are passionate about providing waters services for our communities and environment which is reflective in their values; Tangata Tiaki, Whānau and Mana.

Applications close Wednesday 20th August 2025. We will be reviewing applications as they are received, and you may be contacted before the closing date to arrange an initial interview. Excited by this opportunity? Apply today!

For further information please contact Harleen.verma@talentinternational.com

You must be legally entitled to work long-term in New Zealand or eligible to obtain a working visa.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Domain Lead

  • New Zealand
  • Wellington
  • Permanent
  • Negotiable

Talent has partnered with Wellington Water to help grow their digital team with key roles that will ensure the technology systems underpinning the delivery of water services are primed for the future.

We’re looking for people who are passionate about being part of a team that delivers essential services to our communities. You’ll enjoy a workplace with inclusivity at its core and be part of a team that’s united by passion, dedication, and fosters a shared care for water and their community.

The Opportunity

The Domain Lead partners with stakeholders across the organisation to help shape the future digital capabilities for their business domains. Through influencing how digital solutions are planned and delivered and working closely with business owners to understand their challenges, Domain Leads lead the development of digital capability roadmaps that align with Wellington Water’s digital vision and strategy.

Working with key stakeholders, you will be responsible for translating business needs into actionable work and ensuring the agreed quarterly plans for your domains are balancing strategic and practical requirements. As a clear and agreed understanding of the deliverables is required for success, the need to be able to actively engage, scope, and translate is a must.

This is not a pure delivery role, but delivery is a key aspect. Your success will come from your ability to ensure that the plan is delivered successfully either through leading the team or influencing those delivering on your behalf.

It will be important for the Domain Lead to demonstrate experience in the following areas:

  • Lead the development of the digital roadmap for the business domains you are responsible for.
  • Partner with business owners to identify, develop and deliver to agreed outcomes prioritised through the quarterly and annual planning processes.
  • A sound understanding of the strategic planning process, change, continuous improvement across planning and delivery processes, and standard service demand.
  • A thorough understanding of delivery methodologies including agile and best practice reporting processes throughout a project lifecycle including budget, time, quality, and risk.
  • Proven experience supporting the development of a digital vision and strategy.

About you

To be successful in this role you will bring:

  • Extensive experience engaging business owners and their teams, external stakeholders, and vendors to develop lasting relationships at all levels.
  • Excellent communication skills to ensure all relevant parties have a full understanding of progress from definition through to delivery and how different teams will be affected.
  • Ability to lead the development, planning and delivery of agreed product roadmaps through working with business, cross functional teams, and vendors.

Benefits

Wellington Water’s purpose extends beyond delivering great water services for the region; they foster a thriving community, support a diverse workforce, and offer supportive development opportunities. Wellington Water genuinely care about your safety and wellbeing.

You’ll enjoy benefits including:

  • hybrid working arrangements
  • 5 weeks annual leave following two years of continual service
  • a comprehensive wellbeing programme, which includes a range of health benefits, discounted medical insurance and a paid wellbeing day
  • formal and informal professional development opportunities
  • one paid day a year to participate in voluntary work on a water-related activity.

About Water Wellington

Wellington Water is the professional water services provider across Greater Wellington and South Wairarapa. Their job is to provide safe and healthy drinking water, collect and treat wastewater, and ensure the stormwater network is well managed. They’re a multi-council owned entity, tasked to manage the infrastructure and deliver water services to our communities.

The value of water (a precious taonga) sits at their organisational heart. Their people are passionate about providing waters services for our communities and environment which is reflective in their values; Tangata Tiaki, Whānau and Mana.

Applications close Thursday 21st August 2025. We will be reviewing applications as they are received, and you may be contacted before the closing date to arrange an initial interview. Excited by this opportunity? Apply today!

For further information please contact Harleen.verma@talentinternational.com

You must be legally entitled to work long-term in New Zealand or eligible to obtain a working visa.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.