APS3 Participant Support Officer

  • Australia
  • Victoria
  • Contract
  • Up to AU$37.36 per hour

The opportunity
Our client is a community focused federal government agency. They have an exciting opportunity available for multiple Participant Support Officers to join National Delivery Division Branch in assisting with front-line service delivery.
Labour Hire contract until 31st December 2024, with the opportunity to extend. APS3 level role paying an hourly rate of $37.36 per hour + Superannuation, to be based out of our client’s Echuca office.

About the role:
The APS3 Participant Support Officer is a team membership position and is responsible for setting priorities and managing work flow for their role and producing work that is subject to regular monitoring by more senior positions within their management structure.
The position will undertake procedural, clerical, administrative support and operational tasks including some basic research and analysis activities.

Financial Stream responsibilities will include:

  • Managing and resolving participant matters by actioning planning tasks as per the Agency Act
  • Providing counter/reception support for the local office including participant enquiries in the self-help kiosks and Agency online support
  • Resolving customer enquiries, providing information and/or referring customers to appropriate government or community services
  • Managing the team shared email inbox, appointments and telephone enquiries
  • Coordinating appointments with the use of Agency office facilities and ensuring facilities are accessible for participants
  • Undertaking research and investigation activities and preparing associated reports and correspondence
  • Undertaking a range of data entry activities and ensuring follow up is completed
  • Receiving and recording complaints and other feedback in the Business systems

About you

  • Australian citizenship is a requirement to be eligible for this position
  • Previous experience within Government or Disability highly advantageous
  • Ability to work in a team
  • Communication skills
  • Customer service skills
  • Ability to manage conflict and difficult/sensitive conversations
  • Microsoft Suite skills (Excel, Word, Outlook, Teams)
  • Ability to use initiative and work independently
  • Ability to learn new systems and processes
  • Willing to work 5 days per week on site

Successful candidates will need to be able to obtain a NDIS Worker Screening Check & a Working with Children check

APPLY

Submit your resume, or for further information please contact
samuel.beckett@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Contract Manager - Soft Services

  • Australia
  • Victoria
  • Contract
  • AU$1000 - AU$1200 per day + inc super

Talent International is currently recruiting for a Contract Manager in Soft Services to work for one of our Government clients based in Darlington. The position is 6 month contract role with view to extend.

This role is paying $1000-$1200pd inc super.

Responsibilities of the role include but are not limited to:

  • Meet regularly with key stakeholders to determine their Cleaning requirements and manage their expectations
  • Manage the client to ensure delivery to the schedule can occur and then manage and rescheduled works to ensure client is aligned
  • Work with relevant business units to manage client complaints Utilisation of existing systems, work with internal teams to improve response time to customer and stakeholder issues, questions, and complaints.
  • Develop and implement a customer / stakeholder plan to effectively manage expectations and asset management within the buildings.
  • Prepare and provide monthly reports and information as required.
  • Regularly evaluate objectives and plans to ensure continual improvement, and alignment with changing project and client priorities.
  • Establish relevant, quality driven, external networks and relationships to achieve business outcomes.
  • Develop a solid understanding of the client’s business and needs, working in collaboration with client to develop new and different ways of working together.
  • Manages the financial performance of the Cleaning and Waste Budgets in accordance with the organisations reporting requirements, including invoicing, payments administration, financial management.
  • Manage the facilities from a holistic infrastructure and services perspective within agreed budgets whilst aligning with the key stakeholders’ expectations as set out in the Cleaning Plans
  • Manage or oversee the daily execution of the scheduled works of hard and soft services including the review of subcontractor WHS documentation.

Required Skills:

  • Significant experience in working with High Value Cleaning/ Soft Services Contracts.
  • High level understanding of WHS and Environmental management.
  • Proven ability to manage conflicting objectives and agendas.
  • Well-developed skills in project management.
  • Experience working in a cross functional team environment.
  • Significant experience and knowledge in facilities management, building, construction, engineering, law, town planning and business.
  • Significant experience in managing the facilities and engineering associated with Grade A/B commercial / retail buildings.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Molly Twelvetrees on molly.twelvetrees@talentinternational.com for a confidential discussion.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

HR Business Partner

  • Australia
  • Victoria
  • Contract
  • Negotiable

  • Work for a leading multinational enterprise information technology company.
  • Located in the CBD, 2 minutes from public transport.
  • 12-month engagement + possible extension

Job Family Definition:

Acts as a consultant and partner to the company businesses and functional organizations. Drives the people strategy and organizational design, and the process of transformation, talent management, and workforce planning. Leads change initiatives and implements specific HR strategies to achieve organization goals and objectives. Aligns performance management and reward systems to drive and reinforce desired behaviors. Ensures HR programs and plans are aligned to the business priorities and monitors effectiveness through the tracking of key measures. Balances corporate, function, geographic and business needs in deploying HR programs to the business unit. Collaborates with HR program/policy/process owners to deliver effective HR programs.

Management Level Definition:

Applies intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations.

Responsibilities:

    • Provides support to HR programs and initiatives within a business or function. May interface with managers on HR processes and policies.
    • Identifies complex issues and assists HR management with solution development.
    • Supports business HR by compiling and synthesizing relevant data, and develops reports that meet business needs.
    • Utilizes tools and designs solutions to improve effectiveness. Conducts the quantitative and qualitative analyses of financial and workforce data to support HR programs and initiatives.
    • Provides operational support to project teams on key HR transformational initiatives.
    • Develops a broad understanding of the full spectrum of HR programs and a working knowledge of the business.

Education and Experience Required:

    • First level university degree recommended or equivalent experience.
    • Typically 2-4 years of experience in an HR function and/or a generalist role.

Knowledge and Skills:

    • Solid written and verbal skills.
    • Solid quantitative and qualitative analytical skills, including competency in financial analysis.
    • Data management experience preferred.
Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

HR Business Partner

  • Australia
  • Victoria
  • Contract
  • Negotiable

  • Work for a leading multinational enterprise information technology company.
  • Located in the CBD, 2 minutes from public transport.
  • 12-month engagement + possible extension

Job Family Definition:

Acts as a consultant and partner to the company businesses and functional organizations. Drives the people strategy and organizational design, and the process of transformation, talent management, and workforce planning. Leads change initiatives and implements specific HR strategies to achieve organization goals and objectives. Aligns performance management and reward systems to drive and reinforce desired behaviors. Ensures HR programs and plans are aligned to the business priorities and monitors effectiveness through the tracking of key measures. Balances corporate, function, geographic and business needs in deploying HR programs to the business unit. Collaborates with HR program/policy/process owners to deliver effective HR programs.

Management Level Definition:

Applies intermediate level of subject matter knowledge to solve a variety of common business issues. Works on problems of moderately complex scope. Acts as an informed team member providing analysis of information and limited project direction input. Exercises independent judgment within defined practices and procedures to determine appropriate action. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations.

Responsibilities:

    • Provides support to HR programs and initiatives within a business or function. May interface with managers on HR processes and policies.
    • Identifies complex issues and assists HR management with solution development.
    • Supports business HR by compiling and synthesizing relevant data, and develops reports that meet business needs.
    • Utilizes tools and designs solutions to improve effectiveness. Conducts the quantitative and qualitative analyses of financial and workforce data to support HR programs and initiatives.
    • Provides operational support to project teams on key HR transformational initiatives.
    • Develops a broad understanding of the full spectrum of HR programs and a working knowledge of the business.

Education and Experience Required:

    • First level university degree recommended or equivalent experience.
    • Typically 2-4 years of experience in an HR function and/or a generalist role.

Knowledge and Skills:

    • Solid written and verbal skills.
    • Solid quantitative and qualitative analytical skills, including competency in financial analysis.
    • Data management experience preferred.
Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Governance Coordinator

  • Australia
  • Victoria
  • Contract
  • AU$50.00 - AU$57.00 per hour + Super

The Client & Role:

We’re currently working with a Regional Victorian company operating from Corryong to Yarrawonga then south to Benalla. They’re seeking a Governance Coordinator to come on and provide direction for the operation of their governance function, providing some high-level support to the Board and sub-committees and promoting good practices by developing systems, policies and procedures in accordance with their requirements and needs.

Initially offered as a 7 month contract the role has a strong likelihood of extending and has a rate set of up to $57 per hour plus super.

Responsibilities:

  • Coordinate high level support to the Board of Directors; ensuring the smooth operations of Board affairs and assist with the preparation and distribution of agendas, reports, and minutes in a Board environment.
  • Coordinating the preparation and execution of Board and Committee official business engagements including attendance at conferences, partner engagements and professional development opportunities.
  • Develop, implement, and maintain policies, procedures, and other guidelines relevant to the corporate governance function of the Corporation.
  • Provide guidance and support to all business units on corporate governance principles including conflicts of interest, gifts, benefits and hospitality, freedom of information and privacy matters.
  • Carry out any other duties as directed.

Required Skills & Specialisms:

  • Demonstrated knowledge of principles and practices of corporate governance.
  • Demonstrated ability to work under broad direction to meet objectives within limited timeframes and manage several issues concurrently.
  • Extensive experience in governance including board meeting procedures and protocols.
  • Excellent organisational, interpersonal and communication skills, and expertise in the production of Board or similar materials.
  • Excellent computer skills and knowledge of the Microsoft Suite of products.
  • Experience in procedure writing and training manuals.
  • Understanding of the legal, socio-economic, and political context in which the organisation operates.
  • Degree or diploma with relevant experience in a similar role, or lesser formal qualifications with extensive and diverse experience.
  • Experience in a regulated public sector or corporate environment.
  • Experience in supervising and training staff.

If you are a governance professional based along the eastern side of the Murray apply through the link provided or send your CV to daniel.clifford@talentinternational.com

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.