• Ballarat Location – Hybrid Working Arrangement
• Contract until end of January 2027 – Government Agency
• Level 1 phone and Email IT Support

This position requires an experienced and customer-focused Service Desk Analyst to be the first point of contact in a service desk environment.

Key Accountabilities

• Troubleshoot issues with Microsoft Teams
• Provide direct customer support via phone, email, instant messaging or any defined Service Centre communication method.
• Document processes for Microsoft Teams
• Provide support for applications, email and technology services

Skills & Competencies

• Minimum 12 months as a Service Desk Analyst
• Excellent customer service skills
• Experience providing comprehensive first-level support for tools and applications for Microsoft Office products
• Good communication skills, both written and verbal, including a personable and professional phone manner

What’s in it for you:

• Government Agency
• Ballarat Location – Hybrid working Arrangement
• Contract until January 2027

Express your interest to Sarah Jordan by clicking the ‘Apply Now’ button below or contact on sarah.jordan@talentinternational.com

• 3 month initial contract + ongoing extensions
• Complex office relocation project for a major education provider
• Competitive rate on offer

Our client is currently an experienced Business Analyst to support a major office relocation and workplace transformation program. This role will work across business, IT, facilities, and external vendors to ensure a smooth transition with minimal disruption to business operations.
You’ll play a critical role in understanding business needs, documenting requirements, coordinating dependencies, and supporting delivery across technology, workplace, and operational change streams.

Key Responsibilities

• Gather, analyse, and document business and operational requirements related to office relocation and workplace change
• Work closely with stakeholders across IT, facilities, HR, vendors, and business units
• Support planning and coordination across technology moves, workplace setup, and business continuity
• Document current and future state processes, dependencies, and impacts
• Assist with cutover planning, risk management, and readiness activities
• Support testing, UAT, and validation of IT, AV, network, and end?user services
• Contribute to change, communication, and transition activities

Requirements:

• Proven experience as a Business Analyst on office relocation, site move, or workplace transformation projects
• Experience with large office moves or multi?site relocations
• Ability to manage multiple workstreams and dependencies
• Comfortable working in fast?paced, delivery-focused environments

• Exposure to AV, networks, end?user technology, or building services
• Experience working with vendors and external service providers
• Strong stakeholder engagement and communication skills
• Experience working across IT infrastructure, end?user computing, networks, or facilities projects

Benefits:

• Interview and start ASAP
• Competitive rate on offer
• Large program of work – good chance of multiple contract extensions

If you would like to know more please contact Sean Mantri on 0420 425 141 / sean.mantri@talentinternational.com or hit Apply Now!

• 6 Month Contract – Government Department
• CBD Location – Hybrid Working Arrangement
• SuccessFactors Implementation – $650-700 a day inc super

About the Role
We are seeking an experienced UAT Test Analyst to support the delivery of a major SAP SuccessFactors transformation program modernising Human Capital Management across government.

Key Responsibilities

• Develop and execute comprehensive UAT strategies, plans, and test scenarios
• Coordinate end-to-end UAT activities across multiple SuccessFactors modules and integrated systems
• Partner with business stakeholders and SMEs to validate business processes and requirements
• Facilitate test preparation workshops, test execution, defect triage, and retesting activities
• Track and report on testing progress, risks, issues, and quality outcomes

Skills & Experience

• 5+ years experience working as a UAT Test Analyst
• Experience working on SAP SuccessFactors or broader HCM/payroll transformations
• Strong understanding of testing methodologies, defect management, and test governance
• Ability to translate business requirements into effective test scenarios and outcomes
• Excellent stakeholder engagement and communication skills

What’s in it for you:

• 6 Month Contract
• Government Department
• CBD Location – Hybrid Working Arrangement

Please apply today to secure an interview or contact Sarah Jordan on sarah.jordan@talentinternational.com for more information.

• 12 Month Fixed Term Contract
• Support a large Digital Transformation program for a large education provider
• Play a key role in setting up the UX strategy, governance and standards

Our client is currently on the lookout for an experienced UX Lead / Manager to set up the UX practice and oversee UX activities across enterprise systems and digital platforms, ensuring solutions are intuitive, accessible, and aligned with user needs. You will play a key role in shaping UX strategy, guiding design practices, and ensuring consistency across digital products and services.

The successful candidate will be someone who can drive user-centred design activities including research, journey mapping, and usability validation.

Responsibilities

• Conduct user research to understand tasks, needs, and pain points
• Develop user journey maps, personas, and task flows to inform system design
• Translate research insights into UX recommendations and design improvements
• Lead usability testing and design validation sessions with end users
• Define and guide UX strategy and governance across digital programs
• Review wireframes, prototypes, and design artefacts for usability and accessibility
• Collaborate with cross-functional teams including developers, product leads, and Business Analysts
• Support UX standards, documentation, and continuous improvement initiatives
• Mentor and guide junior UX designers or researchers where required

Requirements:

• Proven experience leading UX initiatives within complex digital environments
• Experience managing teams of designers.
• Strong background in user-centred design, research, and usability testing
• Experience developing UX strategy and design governance frameworks
• Proficiency with UX tools such as Figma, Sketch, or Adobe XD
• Strong stakeholder engagement and workshop facilitation skills
• A strong portfolio demonstrating UX leadership and measurable improvements in user experience

Benefits:

• Secure 12 month ongoing contract to start ASAP
• Competitive package on offer
• Get in early and shape the UX on a multi-year digital transformation

If you would like to know more please contact Sean Mantri on 0420 425 141 / sean.mantri@talentinternational.com or hit Apply now!