APS5 Quality Officer

  • Australia
  • Sydney
  • Contract
  • Up to AU$55.24 per hour

Talent International is currently recruiting for an APS5 Quality Officer to work for one of our Federal Government clients based in Surry Hills. The position is a 10-month contract role with the possibility of extension. The role pays $55.24 per hour + Super.

7.6 hours per day and 38 hours per week

Duties and responsibilities include:

  • Managing a range of moderately complex to complex quality reviews.
  • Conducting quality assurance and quality control activities in relation to planning processes and/or decision-making.
  • Applying guidance consistently to make assessments about quality, legislative and process compliance using information recorded in business systems
  • Providing reasons for file review assessments, referring to evidence and using objective, clear and concise written communication
  • Providing professional and technical commentary to review findings to improve decision making, planning, practice and performance
  • Recording data and commentary using the tools and format specified for the file review, adhering to privacy requirements and relevant data policies
  • Where risks to participants or the scheme are identified, taking appropriate action following established processes
  • Assisting in developing and implementing improvement strategies to deliver branch and Agency goals and strategic objectives
  • Identifying best practice approaches through qualitative and quantitative review
  • Supporting and mentoring team members to enhance the quality and correctness of technical skills and knowledge.
  • Use insights to drive continuous improvement
  • Manage workflow requests through JIRA triage queries

Key skills required for role/s:

  • Microsoft Excel skills.
  • Communication skills to translate technical jargon into accessible communication with stakeholders.
  • Demonstrated ability to work with minimal supervision as an effective member of a team, using a high level of initiative to manage competing priorities.
  • Apply judgment to resolve issues and make evidence-informed decisions.
  • Ability to respond to changing priorities, support various functions as needed, and work effectively in a dynamic environment.
  • Maintaining effectiveness when experiencing major changes in work responsibilities or environment.
  • Meeting and exceeding internal or external customer expectations while cultivating relationships that secure commitment and trust.
  • Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skills on the job and learning through their application.
  • Effectively managing your own time and resources to ensure that work is completed efficiently.
  • Leverage feedback and accept responsibility for outcomes (positive or negative) of one’s work and refocus efforts where appropriate to improve knowledge, skills, and behaviours
  • Understanding of qualitative and quantitative analysis.
  • Capacity to conduct quality assurance audits on a routine basis.

Desirable skills to have for the role/s:

  • In-depth understanding of the NDIS Legislation, Policy, and Our Guidelines.
  • Strong understanding of PACE and SAP CRM operating and analytical platforms, PACE cases, routing rules, and permissions.
  • Understanding of audit processes and frameworks.
  • Sound knowledge of NDIA planning and decision-making practices, specifically the application of Reasonable and Necessary decision-making.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

ServiceNow Developer- Contract

  • Australia
  • Sydney
  • Contract
  • Negotiable

ServiceNow Developer // Contract

Talent International have partnered with one of the biggest Consulting organisations in Australia to find their next ServiceNow Developers. This is a great opportunity for a ServiceNow Developer who is looking for a change and want to work on exciting ServiceNow Solutions.

Responsibilities Include:

  • Collaborating with delivery teams to designing, develop, and optimise ServiceNow Solutions,
  • Configuring and enhancing Service Modules,
  • Building applications, catalog items, workflows, UI Policies, UI builder, flow designer, etc.
  • Work closely with functional consultants, senior developers and wider team to deliver impactful results.

What we are looking for:

  • 5+ years of experience working with ServiceNow,
  • Strong configuration and scripting experience including UI Builder and Flow Designer,
  • Experience building applications, catalog, UI Policies, UI builder, etc.

The position is an initial 6-months contract with the possibility of extending up to 2 years.

If you are looking for a change and would like to know more, apply today!

Apply now

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VMware Design Engineer

  • Australia
  • Sydney
  • Contract
  • Negotiable

Senior VMware Design Engineer

Location: North Sydney – Hybrid (Office/WFH)
Contract: 6 months initial (strong potential for extension)
Start Date: ASAP

About the Role:
We are seeking a Senior VMware Design Engineer to join a virtualisation design team supporting a live production environment. This senior, hands-on role involves VMware infrastructure design, migrations, upgrades, patching, and automation, working closely with existing SMEs and client teams.

Key Responsibilities:

  • Design, configure, and manage VMware infrastructure (vSphere, NSX-T, VCF).

  • Perform hardware migrations, upgrades, and patching in live production environments.

  • Develop automation workflows and scripts using vRA, vROps, Terraform, Python, or JavaScript.

  • Collaborate with application, security, network, and datacentre teams for automated provisioning.

  • Review and maintain scripts and workflows, ensuring quality and best practices.

  • Identify automation opportunities and support self-service portals and operational environments.

Required Skills & Experience:

  • 7+ years VMware experience with core vSphere mandatory.

  • NSX configuration experience.

  • Hands-on experience with migrations, upgrades, and patching.

  • Strong client-facing and communication skills.

  • Able to work independently and take ownership of tasks.

Nice to Have:

  • Exposure to vRA, vROps, and Infrastructure-as-Code tools.

  • VMware Cloud Foundation and NSX-T design experience.

If this sounds like you, please APPLY now!
Please note: You will only be considered if you are based in Sydney and hold full working rights

Apply now

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Risk Modelling Analyst

  • Australia
  • Sydney
  • Contract
  • AU$900 - AU$1000 per day

Our Financial Services client is seeking a skilled Risk Modelling Analyst to join their team on an initial 6 month contract. This role is based in the Sydney CBD and will require 2-3 days in the office.

The Risk Modelling Analyst will join a significant program of work which is a high priority for the client. The successful candidate must posses skills in SQL, SAS, Excel and Risk Modelling or Model Development.

Key Responsibilities

  • Support the development, monitoring and ongoing performance assessment of credit risk models
  • Analyse model performance and stability across portfolios
  • Contribute to model enhancements aligned to evolving credit risk frameworks and regulatory requirements
  • Work with large and complex data sets to produce insights that support risk decision-making

Experience Required

  • Financial Services experience (Big 4 Banking experience highly regarded).
  • Advanced data and analytical capability, including:
    • SQL
    • SAS
    • Excel
  • Proven experience in credit risk modelling, model development or model monitoring
  • Strong understanding of credit risk concepts including:
    • PD, LGD, EAD
    • IFRS 9
    • Credit risk frameworks and model lifecycle management

If this is of interest, please apply now. For a confidential discussion, please reach out to Josh.costigan@talentinternational.com

Apply now

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Databricks SME

  • Australia
  • Sydney
  • Permanent
  • AU$200000 - AU$210000 per annum

Our client is seeking an experienced AWS Databricks Subject Matter Expert (SME) to support the delivery, optimisation, and ongoing enhancement of enterprise-scale data solutions on AWS. This is a hands-on role, focused on building and improving Databricks workloads, supporting data pipelines, and working within established platform and architectural standards.

You will work closely with data engineers, analytics teams, and stakeholders to deliver reliable, secure, and high-performing data solutions, rather than owning end-to-end architecture. Ideally, the successful candidate can start ASAP or with a 2-week notice period.

Responsibilities

  • Build, maintain, and optimise Databricks solutions on AWS to support analytics and data engineering use cases

  • Develop and support batch and streaming data pipelines using PySpark, SQL, and Databricks workflows

  • Contribute to solution design and technical decisions within existing architectural frameworks

  • Implement performance tuning, cost optimisation, and operational improvements across Databricks workloads

  • Integrate Databricks with AWS services including S3, IAM, Glue, Redshift, Athena, Lambda, and Kinesis

  • Apply established security, governance, and access controls using Unity Catalog, IAM, and encryption

  • Support data ingestion, transformation, and consumption layers across the platform

  • Collaborate with cloud, security, and platform teams to ensure solutions meet enterprise standards

  • Participate in code reviews, documentation, and knowledge sharing

  • Support CI/CD pipelines and automation for Databricks deployments

Requirements

  • Proven hands-on experience as an AWS Databricks SME in enterprise environments

  • Strong working knowledge of Databricks, Apache Spark, Delta Lake, and Unity Catalog

  • Advanced skills in PySpark and SQL, including performance tuning

  • Solid experience with AWS services such as S3, IAM, Glue, Redshift, EMR, and streaming services

  • Understanding of data security, governance, and compliance in regulated environments

  • Experience working within predefined architecture and platform standards

  • Familiarity with REST integrations, data APIs, and downstream analytics / BI tools

  • Experience with CI/CD pipelines, Git-based workflows, and automated deployments

  • Strong communication skills and ability to collaborate with both technical and non-technical stakeholders

If you think you have the above skills and experiences, click the ‘Apply’ button or send your resume to alex.nguyen@talentinternational.com

Please Notes: Visa sponsorship is not available. Only shortlisted applicants will be contacted for this role.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Call Centre Representative

  • Australia
  • Sydney
  • Contract
  • AU$31 - AU$34 per hour

Location: Warwick Farm, NSW

Pay: $34 per hour (contract), with a pathway to permanency.

Contract: Inital 6 month contract with the view to extend and convert permanent

Hours: 38 hours per week, with start times from 8am, 9am or 9:30am.

About the Role

We are seeking a motivated Contact Centre Representative to join the Customer Care Team of a leading manufacturing organisation. This is an office-based role, supporting our customers and dealers with inbound queries and delivering exceptional service. You’ll be the first point of contact for customers, providing product information, logging and escalating concerns, and allocating service jobs.

Key Responsibilities

  • Handle inbound customer calls, ensuring a professional level of service at all times.
  • Resolve or escalate customer and dealer queries via phone, email, and other channels.
  • Log and report customer concerns, updating CRM records accurately.
  • Provide product information and process Technical Support and Service Requests.
  • Allocate service jobs to Service Agents or refer to Service Delivery.
  • Adhere to all internal processes and procedures.

Key Competencies

  • Strong telephone communication skills with the ability to manage conflict.
  • Excellent attention to detail, time management, and team collaboration.
  • Proficiency in Microsoft Office (Excel & Outlook); SAP CRM experience highly regarded.
  • Basic product knowledge (componentry, fault codes, nomenclature) an advantage.

Qualifications & Experience

  • Typing speed of at least 35 wpm.
  • Minimum 12 months in a contact centre environment.
  • Basic to intermediate computer and Microsoft Office skills.

Why Join Us?

  • $34 per hour with a clear pathway to permanency.
  • Join a supportive team within a leading manufacturing organisation.
  • Office-based role with varied start times to suit your lifestyle.

If this role sounds like you please APPLY NOW!

Apply now

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Senior Fullstack Engineer // Banking

  • Australia
  • Sydney
  • Permanent
  • AU$160000 - AU$170000 per annum

Our client is seeking a highly skilled Senior Full Stack Engineer to design, build, and maintain modern customer-facing applications. This role combines hands-on frontend development with scalable backend engineering, working closely with product, business, and technical stakeholders to deliver high-quality, secure, and performant solutions.

You will play a key role in shaping technical design, improving user experience, and driving best practices across the full stack.

Responsibilities

  • Design and develop responsive, accessible, customer-facing user interfaces using React.js and modern JavaScript frameworks

  • Build, enhance, and maintain scalable microservices and APIs using Spring Boot

  • Write clean, modular, and maintainable code following best practices and coding standards

  • Collaborate with other teams, and stakeholders to translate business requirements into clear technical user stories

  • Optimize application performance and ensure high availability and reliability

  • Develop reusable UI components aligned with accessibility standards and design guidelines

  • Contribute to technical architecture, code reviews, and continuous improvement initiatives

  • Support CI/CD pipelines and promote DevOps best practices across the development lifecycle

Requirement

  • Strong analytical and problem-solving skills with proven experience in technical design and solution architecture

  • Proficiency in Java, HTML5, CSS3, JavaScript, and modern frontend frameworks such as React.js and Redux

  • Experience with backend development and API design using Spring Boot

  • Solid understanding of RESTful API design, security principles, and authentication mechanisms (e.g. OAuth, JWT)

  • Hands-on experience with CI/CD tools such as Bit, Bitbucket, Jenkins, and Bamboo

  • Strong collaboration and communication skills, with the ability to work effectively in cross-functional teams

If you think you have the above skills and experiences, click the ‘Apply’ button or send your resume to alex.nguyen@talentinternational.com

Please Notes: Visa sponsorship is not available. Only shortlisted applicants will be contacted for this role.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Service Reliability Engineer

  • Australia
  • Sydney
  • Permanent
  • AU$180000 - AU$190000 per annum

Location: Sydney (4 days in office, 1-day WFH)
Reports to: Technical Operations Director, APAC
Department: Global Technical Operations

The Opportunity:

A leading music organisation is now growing their Global Technical Operations hub in Sydney and looking for a Service Reliability Engineer (SRE) to join their team.

This is more than a traditional ops role – it’s an opportunity to bring a software engineering mindset to reliability, automation, and scalability in a global, high-impact environment.

What You’ll Do:

You’ll join a collaborative, hands-on team responsible for the stability, performance, and scalability of global platforms. Working closely with development, infrastructure, and security teams, you’ll help build a resilient environment that keeps music flowing – from studio tools to streaming systems.

  • Design and maintain high-availability, high-performance systems for global applications.
  • Automate everything – from infrastructure provisioning to deployment and scaling – using tools like Terraform, Ansible, and Python.
  • Build robust monitoring and observability frameworks with AWS CloudWatch, Dynatrace, Prometheus, Grafana, or Splunk.
  • Optimize CI/CD pipelines to improve reliability and deployment speed.
  • Participate in on-call rotations, troubleshoot incidents, and lead post-incident reviews.
  • Champion SRE principles – embed SLOs, SLIs, and error budgets into everyday engineering.
  • Collaborate across Dev, Infra, and Security teams to create a culture of continuous improvement and reliability.

About You

You’re a technically strong and level-headed engineer who loves automation, thrives in complex environments, and knows how to balance pragmatism with perfection.

  • Background in systems administration (Linux/Windows) in a large-scale environment.
  • Proficient in at least one programming language (Python, Go, or Java).
  • Hands-on experience with AWS (GCP or Azure a bonus).
  • Deep understanding of networking, containers (Docker/Kubernetes), and Infrastructure as Code (Terraform, Ansible).
  • Experience with monitoring and observability tools such as Dynatrace, Prometheus, Grafana, or Datadog.
  • Calm, collaborative communicator with strong analytical and problem-solving skills.

Bonus Points For:

  • Experience with ServiceNow or ITIL processes.
  • Knowledge of chaos engineering, resilience testing, or advanced capacity planning.
  • Previous experience managing distributed, global systems in production.

Culture & Perks

  • Annual bonus $
  • Global collaboration and career growth opportunities

Interested?
Apply now or contact Sophia Parrelli at Talent International for a confidential chat.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

EL1 Specialist Advisor - Employment Suitability and Workforce Integrity

  • Australia
  • Sydney
  • Contract
  • Up to AU$602.55 per day

Talent International is currently recruiting for an EL1 Specialist Advisor, Employment Suitability and Workforce Integrity to work for one of our Federal Government clients based in Surry Hills. The position is a 10-month contract role with the possibility of extension. The role pays $602.55 per day + Super.

7.6 hours per day and 38 hours per week

Personnel Security & Suitability Framework Development

  • Lead the design, consultation and implementation of a contemporary employee suitability framework covering the employment lifecycle.
  • Ensure alignment with protective security, APS integrity and personnel security policies.
  • Provide expert analysis and advice to guide the Agency’s approach to workforce suitability and risk-based controls.

Suitability Assessment & Expert Advisory

  • Apply vetting and suitability assessment principles to complex workforce cases.
  • Provide authoritative advice on potential risks, suitability concerns, and appropriate mitigations.
  • Support consistent, defensible decision-making through clear documentation, structured analysis and sound judgement.

Pre-Employment Screening

  • Strengthen pre-employment screening settings, ensuring proportional checks aligned to the risk of the role.
  • Support the integration of screening requirements into recruitment processes and system workflows.
  • Review pre-employment information to identify potential suitability indicators and provide appropriate recommendations.

Ongoing Suitability & Workforce Monitoring

  • Develop practical, risk-informed approaches to ongoing suitability.
  • Establish clear triggers for review and apply structured assessment methods where concerns arise.
  • Support the organisation in managing integrity-related workforce risks.

Workforce Role Risk & Governance

  • Assist in identifying positions with elevated integrity or access requirements. This includes worker screening checking processes.
  • Work with partners across People, Culture and Wellbeing to maintain supporting registers or tools that link positions to suitability expectations.
  • Provide guidance to business areas on suitability considerations during job design, recruitment and workforce management.

Policy, Documentation & Continuous Improvement

  • Refresh and maintain relevant policies, procedures and guidance materials with clear, consistent and accessible content that covers the employment lifecycle.
  • Strengthen linkages across personnel security, workplace integrity, fraud, audit and governance functions.

Stakeholder Engagement & Representation

  • Build collaborative relationships and partner with Cyber, Fraud, Legal, Audit and Risk and operational teams.
  • Engage confidently with stakeholders on all levels of the organisation in relation to sensitive issues.
  • Prepare high-quality papers, advice and briefings for executives.

Leadership & Program Delivery

  • Lead complex workstreams, managing priorities, risks and interdependencies.
  • Provide mentoring and guidance to staff working in related personnel security or integrity areas to enable knowledge transfers
  • Promote cultural uplift in integrity awareness, ethical behaviour and suitability expectations.

Desirable skills to have for the role/s:

  • Experience applying PSPF requirements to workforce lifecycle processes, including recruitment, onboarding, suitability assessments, ongoing monitoring, and cessation.
  • Significant experience in vetting, suitability assessment, personnel security or equivalent integrity-based roles.
  • Demonstrated ability to interpret complex personal information and determine suitability against defined standards.
  • Proven experience developing or applying structured frameworks, risk criteria or assessment methodologies.
  • Strong written analysis skills, including preparing suitability assessments, decision records or briefs.
  • Demonstrated ability to work with sensitive information with discretion and professionalism.
  • Experience leading reforms, governance processes or uplift activities.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Mainframe Developer - ADABAS

  • Australia
  • Sydney
  • Permanent
  • AU$140000 - AU$150000 per annum

Talent International, a leading Australian recruitment firm, have been engaged by our long standing client. We are seeking an ADABAS Developer to join our client, an international IT organisation in a permanent opportunity.

  • Role Title: Mainframe Developer (ABABAS)
  • Opportunity: Permanent Career Opportunity
  • Location + WFH Flexibility: Remote Working
  • Salary: $150,000 inclusive of super
  • Client Industry: Technology
  • Start Date: ASAP

We are seeking an ADABAS Natural Developer who is open to training and transitioning into an ADABAS Database Administrator (DBA) role, or an experienced ADABAS DBA looking for a stable, long-term position.

This is an excellent opportunity for someone with mainframe and ADABAS Natural experience who wants to broaden their technical skillset and build deep expertise in database administration within a supported, enterprise environment.

Role Details:

  • Maintain, monitor, and optimise ADABAS database systems
  • Perform routine database maintenance including backups, restores, and disaster recovery
  • Plan and implement upgrades and maintenance of ADABAS, Natural, Software AG and related third-party products
  • Apply patches and emergency fixes to maintain stability and security
  • Conduct performance tuning and optimisation
  • Use database utilities and third-party tools for monitoring and management
  • Support and participate in disaster recovery exercises
  • Collaborate with Mainframe Systems Programmers on performance and operational issues
  • Provide 24/7 on-call support (rotational) and maintain clear technical documentation

Required Skills and Experiences:

  • Experience as an ADABAS DBA or ADABAS Natural Developer
  • Strong understanding of the ADABAS / Natural environment
  • Experience with backup, recovery, and disaster recovery processes
  • Exposure to performance tuning and database utilities (highly regarded)
  • Strong analytical and problem-solving skills
  • Clear communicator with the ability to work collaboratively in technical teams
  • Willingness to train into or continue developing as an ADABAS DBA

Additional Details & Benefits:

  • $140,000 – $150,000 package (incl. super)
  • Clear career pathway from Developer to DBA
  • Enterprise-scale systems and long-term stability
  • Ongoing training and skills development
  • Supportive, collaborative technical environment

To Apply:

If this sounds like your next opportunity or you would like to hear more, please ‘apply now’ and submit your resume

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Senior Business Development Manager

  • Australia
  • Sydney
  • Permanent
  • Super + commission
  • Drive enterprise new business growth
  • Stable and respected ICT & managed services provider
  • High earnings, large whitespace, strong support

Role Overview

A senior new-business-focused sales role responsible for winning Mid-Market and Enterprise customers across managed services, ICT lifecycle solutions, and endpoint device portfolios. You’ll run full sales cycles using MEDDPICC, influence C-level stakeholders, and leverage a strong partner ecosystem to accelerate pipeline and revenue growth in accounts with substantial whitespace and net new logos.

Key Responsibilities

  • Drive net-new customer acquisition across Mid-Market and Enterprise.
  • Run end-to-end complex sales cycles using MEDDPICC and Sandler methodologies.
  • Position ICT lifecycle, managed services, and endpoint solutions as integrated business outcomes.
  • Build and manage relationships with senior decision-makers and economic buyers.
  • Collaborate with OEMs, distributors, and service partners to co-sell and expand reach.
  • Promote ICT expense optimisation, procurement governance, and lifecycle adoption.
  • Deliver measurable ROI, cost savings, and operational efficiency for customers.
  • Maintain accurate Salesforce forecasting and pipeline discipline.
  • Meet and exceed quarterly and annual revenue targets.

Key Requirements

  • 7+ years in ICT sales, business development, or enterprise account management.
  • Proven success winning net-new customers in complex sales environments.
  • Experience selling managed services, ICT lifecycle solutions, or endpoint devices.
  • Strong consultative and value-based selling capability.
  • Hands-on experience with MEDDPICC qualification and forecasting.
  • Deep understanding of the ICT partner ecosystem (OEMs, distributors, service providers).
  • Excellent communication, negotiation, and stakeholder engagement skills.

Why Apply?

  • High-growth environment with strong pipeline support from BDR’s, Marketing, Partners and Events.
  • Full ownership of accounts from first landed deal for 12 months to maximise expansion before handover to account management.
  • Career progression opportunities into leadership or enterprise strategy roles.
  • Competitive salary, uncapped commissions, and performance incentives.
  • Ability to shape strategy and influence go-to-market execution.
  • Strong partner ecosystem and market reputation to leverage for success.
  • Hybrid working – 2-3 days in office, supportive culture, and commitment to employee development.
  • Monthly wellbeing half days – a company that cares about YOU!
  • Ongoing training and development – Sales training + new LMS roll out.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

ITSM - Test Lead

  • Australia
  • Sydney
  • Permanent
  • Negotiable

ITSM Test Lead, Permanent Role

My client, a global leading consultancy, is seeking an experienced ITSM Test Lead to lead end to end testing for high profile IT Service Management programs. You’ll work closely with delivery, technical, and process teams to ensure quality outcomes across ITSM solutions, with a strong focus on functional testing, evaluation, and continuous improvement.

This is a permanent position based in Sydney.

Security Clearance Requirement

To be considered, you must be an Australian Citizen with an active NV1 security clearance, minimum.
NV1 security clearance is mandatory for this role.

What you’ll be doing

  • Lead test planning and execution, create and run test plans, test cases, and test scripts

  • Partner with cross functional teams to define, prioritise, and deliver testing requirements across the project lifecycle

  • Perform root cause analysis, troubleshoot defects, and drive timely resolution to keep delivery on track

  • Apply modern functional testing practices, stay current with industry trends, and strengthen testing strategies

  • Improve testing methodologies, processes, and tooling over time

  • Evaluate and validate ITSM solutions, ideally using ServiceNow Automated Test Framework

  • Support process design aligned to ITSM best practice, using ITIL 4 Foundation principles

What you’ll bring

  • Proven experience as a Test Lead, ideally on ITSM programs

  • Strong functional testing capability, test evaluation, and defect triage skills

  • ServiceNow Automated Test Framework experience, highly regarded

  • Exposure to Defence projects and secure delivery environments, highly regarded

  • ITIL 4 Foundation certification, or willingness to obtain

  • Strong analytical thinking, attention to detail, and clear stakeholder communication

Work arrangement

  • On-site requirement, you must be willing to work from the office 5 days per week between Parramatta & CBD

  • Must be able to pass background checks including identity, criminal, and financial

Hiring details

  • Interviews:

    • Skills interview, technical assessment

Closing interview, behavioural, technical, and cultural fit

Security Clearance Requirement

To be considered, you must be an Australian Citizen with an active NV1 security clearance, minimum.

  • NV1 security clearance is mandatory for this role.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.