Senior Business Analyst (Salesforce / CRM) – Contract Opportunity

We are seeking an experienced Senior Business Analyst to join a high-profile, product-led digital transformation program, with a strong focus on Salesforce/CRM delivery.

This is an initial contract through to end of June (EOFY), with two potential 12-month extensions, offering long-term engagement on a complex and meaningful program of work.

About the Role

You will be embedded within a self-contained, cross-functional delivery team, taking ownership of problem definition, stakeholder engagement, and end-to-end solution delivery.

This role is centred on working closely with business stakeholders and product teams to implement and enhance Salesforce solutions, ensuring outcomes are practical, valuable, and aligned to business needs.

Key Responsibilities

• Lead workshops and stakeholder engagement to define and shape business problems
• Translate business needs into clear, structured requirements, including user stories and acceptance criteria
• Conduct process and systems analysis, supporting solution design across Salesforce and integrated platforms
• Work closely with product managers, designers, and engineers in an Agile, product-based environment
• Support backlog management, prioritisation, and iterative delivery
• Contribute to testing, UAT, and solution validation to ensure quality outcomes
• Drive end-to-end delivery ownership, from discovery through to implementation and adoption

About You

• Proven experience as a Senior Business Analyst on Salesforce implementations or enhancements
• Strong business acumen, with the ability to understand processes and translate them into actionable requirements
• Confident facilitating workshops and stakeholder discussions, with clear and concise communication
• Experience working in Agile, product-led environments, including backlog and user story management
• Comfortable working within a self-contained team, taking accountability for outcomes
• Ability to bridge the gap between business and technical teams effectively

Why Apply?

• Long-term contract potential (initial + 2 x 12-month extensions)
• Work on a large-scale, complex transformation program
• Be part of a high-performing, product-focused delivery team
• Opportunity to make a real impact on business outcomes, not just technology delivery

Identity & Access Management Engineer (PAM & PKI)

Join one of the world’s leading music companies – home to some of the most iconic artists, labels and creative teams on the planet – as they continue to expand their Tech Security & Identity function and build out their global technology hub in Sydney CBD.

Talent International is partnering with this global organisation to support the growth of their Identity Security capability, with a focus on Privileged Access Management (PAM) and Public Key Infrastructure (PKI).

This is a hands-on IAM engineering role responsible for supporting and improving enterprise PAM and PKI platforms across a large global environment. You’ll work closely with infrastructure, security and application teams to secure privileged identities, manage certificate lifecycles and strengthen identity security controls across cloud and enterprise platforms.

The role offers a salary of up to $135,000 + super, working 4 days onsite in the Sydney CBD office, with Fridays a half-day working remotely from home.

Key Responsibilities

• Engineer and support Privileged Access Management (CyberArk) platforms
• Manage PKI infrastructure and certificate lifecycle processes
• Support privileged account management across users, applications and services
• Contribute to automation and scripting across identity security workflows
• Integrate PAM and PKI capabilities across enterprise systems and cloud platforms
• Troubleshoot identity security issues escalated from TechOps
• Support improvements to automation, platform reliability and security posture

Required Skills & Experience

• 3-4 years’ experience in IAM, Identity Security or Security Engineering roles
• Strong experience with PKI and certificate lifecycle management (a key priority for the role)
• Experience working with CyberArk or Privileged Access Management platforms
• Strong automation capability (PowerShell or scripting)
• Experience working in enterprise security or IAM environments
• Strong troubleshooting and stakeholder collaboration skills

Nice to have

• Experience with Keyfactor or similar certificate lifecycle tools
• Exposure to cloud-based identity security environments
• Experience integrating PAM and PKI with broader security tooling

Team & Structure

• Small and growing Identity Security team
• Global structure across Sydney, Nashville and London
• Reporting into the Tech Security & Identity leadership team
• TechOps supports Level 1 / 2 operational issues, with this role focused on engineering and platform ownership

Technology Environment

• CyberArk – primary Privileged Access Management platform
• PKI infrastructure and certificate lifecycle management
• Keyfactor for certificate lifecycle tooling
• Cloud-first infrastructure and SaaS security platforms
• Automation across identity and security workflows

Why Join?

• Opportunity to help build and shape the Sydney technology hub
• Work with enterprise-scale identity security platforms
• Exposure to both PAM and PKI security domains
• Collaborative global environment across APAC, US and Europe
• Opportunity to influence how identity security capabilities evolve

To Apply

If this sounds like your next step, or you’d like a confidential discussion, please apply now.

• Permanent Career Opportunity
• Sydney CBD Office location – stunning, newly refurbished offices
• Hybrid Work Arrangement: 3 days in the office, 2 days WFH
• Competitive Salary up to $250,000 + super + Bonus

A leading music organisation is seeking an eager and exceptional individual to join its Infrastructure Team as the primary Infrastructure Architect. This organisation is a global powerhouse in recorded music, publishing, merchandising, and audiovisual content, operating in more than 60 countries and dedicated to artistry, innovation, and creative excellence.

As the Infrastructure Architect, you will work closely with engineering, implementation, operations, and business stakeholders to drive strategy, architecture, standards, and designs for the organisation’s IT infrastructure. You will be responsible for creating and maintaining foundational technology systems- including networks, servers, storage, and A/V environments-and ensuring they are secure, scalable, and aligned with business needs.

Key Responsibilities

• Infrastructure Design & Planning: Develop blueprints and long-term roadmaps for IT infrastructure, supporting both current and future business requirements.
• System Integration: Ensure new and existing systems operate seamlessly and efficiently.
• Technical Architecture: Define technical standards and specifications across hardware, software, and network components.
• Standards & Governance: Document and maintain infrastructure standards and best practices.
• Security & Compliance: Implement security measures and ensure adherence to policies and regulatory requirements.
• Performance Monitoring: Identify performance issues, resolve bottlenecks, and optimise infrastructure efficiency.
• Disaster Recovery & Business Continuity: Develop plans to ensure uninterrupted business operations.
• Cross-Team Collaboration: Partner with IT teams, business units, and vendors to align technical solutions with organisational objectives.
• Automation: Work with engineering, implementation, and operations teams to automate processes for accuracy and efficiency.

Skills & Abilities

• Strong technical expertise across networking, servers, storage, and A/V technologies.
• Strategic mindset with the ability to design and deliver long-term infrastructure plans.
• Advanced problem-solving skills with experience resolving complex technical challenges.
• Excellent communication skills, with the ability to translate technical concepts for varied audiences.
• Fluent English (written and verbal).

Experience

• 10+ years in IT, including:
• Minimum 3 years in network design
• Minimum 2 years in compute and storage design
• Minimum 1 year in A/V design
• Experience delivering customer-facing presentations (4+ years).
• Experience with architecture and strategic planning (2+ years).
• Infrastructure automation experience (2+ years).
• Proven experience running large-scale PoC/PoV evaluations and conducting cost/benefit analyses.

If this role sounds interesting, please APPLY NOW!

This is an opportunity to join a mature, high-performing design systems team within a large enterprise environment, working at true scale across multiple brands and platforms. You’ll be embedded in a long-tenured, collaborative team alongside senior leadership, helping evolve the design system into a product and platform that supports designers, engineers, and emerging AI capabilities.

This role is less about screens and more about systems, requiring someone who can think at an enterprise level, balance industry trends with practical outcomes, and drive meaningful impact across complex ecosystems.

What you’ll be doing

You’ll help evolve the design system into a scalable, machine-readable platform that enables consistent, accessible, and high-quality experiences across the organisation. Working closely with design and engineering, you’ll strengthen design-to-code alignment, contribute to system architecture, and support tools, documentation, and workflows that drive adoption at scale.

You’ll also play a key role in identifying relevant industry trends (including AI), assessing their value, and helping embed the right ones into the system to improve outcomes across teams and products.

What they’re looking for

• Strong experience in digital product design with a focus on UI and systems thinking
• Proven background working on enterprise design systems
• Deep understanding of components, tokens, and scalable system architecture
• Ability to operate across design and engineering, improving design-to-code workflows
• Experience working with structured or machine-readable design system documentation
• Exposure to AI in design or design-to-code workflows (or strong interest in this space)
• Strong knowledge of accessibility standards (WCAG) at a system level
• Experience across web and/or native mobile platforms (iOS/Android)
• Strong stakeholder management and ability to drive adoption across teams
• Ability to think beyond immediate problems and operate at an enterprise level

Why join

• Work at the forefront of AI and how it integrates into design systems and delivery
• Be part of a highly experienced, long-tenured team with strong leadership
• Shape a design system treated as a product and platform at enterprise scale
• High-impact role influencing multiple brands and products
• Collaborative, workshop-driven environment with real visibility and ownership

If you are interested, please apply now. For a confidential discussion, please reach out to Josh.costigan@talentinternational.com

We’re currently looking for an experienced Systems Engineer (Windows) to join a high-performing technology team supporting large-scale Microsoft environments.

This role focuses on the administration, support, and optimisation of enterprise Microsoft systems, ensuring stability, security, and performance across core platforms.

Key Responsibilities

• Support and maintain Microsoft services including M365, Entra ID, Intune, and Windows Server
• Manage identity and access across Entra ID, Conditional Access, MFA, and Privileged Identity Management
• Provide operational support, including incident response, troubleshooting, and root cause analysis
• Maintain and support Intune device management, including Autopilot, configuration profiles, and compliance policies
• Monitor system performance and ensure availability and reliability of core services
• Assist with system upgrades, patching, and ongoing maintenance activities
• Contribute to documentation of systems, processes, and procedures
• Work collaboratively with internal teams to support infrastructure initiatives

Skills & Experience

• Strong experience supporting enterprise Windows environments
• Hands-on experience with Microsoft 365, Entra ID, Intune, and Windows Server
• Solid troubleshooting and incident management experience
• Experience working in large, complex infrastructure environments
• Good understanding of identity, access, and endpoint management
• Exposure to PowerShell or scripting (beneficial, not essential)

Nice to Have

• Experience with monitoring tools and system performance tuning
• Understanding of security best practices (patching, hardening, access controls)
• Experience in hybrid or multi-site environments

Apply now or contact Jordan Wagstaff at jordan.wagstaff@outbacktalent.com

We’re partnering with a leading global consultancy delivering work into NBN, and they’re looking to bring on 3 experienced Business Analysts for a contract role, with strong likelihood of extension.

This role sits in a fast-paced environment supporting both project delivery and BAU initiatives, working closely with senior stakeholders across multiple business units.

Location & Setup
, Sydney-based
, Hybrid, 3 days onsite required

The Role
You’ll be responsible for gathering and translating business requirements into scalable Salesforce solutions, while collaborating with delivery managers, architects, and business stakeholders. The focus is on leveraging Salesforce platform capabilities effectively, keeping customisation to a minimum.

You’ll also be involved in process analysis, documentation, and contributing to design-level conversations across the program.

Key Responsibilities
, Elicit and document business requirements across multiple BUs
, Perform process, gap, and impact analysis
, Translate business needs into scalable Salesforce solutions
, Collaborate with architects, delivery managers, and stakeholders
, Manage and prioritise backlog items
, Produce clear user stories and acceptance criteria
, Support release planning and documentation

Key Skills & Experience
, Strong experience as a Business Analyst in Salesforce environments
, Hands-on with Salesforce Sales Cloud and Einstein features
, Solid understanding of Salesforce Lightning and configuration
, Deep knowledge of core Salesforce objects (Leads, Accounts, Contacts, Opportunities)
, Strong SOQL skills and familiarity with tools like Workbench and Data Loader
, Experience with JIRA and Confluence
, Proven experience working in Agile delivery environments
, Excellent communication and stakeholder engagement skills

If you’re a technically strong BA with solid Salesforce experience and enjoy working across both project and BAU streams, this is a great opportunity to get involved in a high-impact program.

Talent International is currently recruiting for a Project & Commercial Support Officer (Technical) to work for the Local Government, based in Bankstown. This position is a contract role for 11 months initially, with a view to be extended and the role pays $53.06 to $61.67 per hour + Super.

7 hours a day / 35 hours a week

About the Role
This role provides critical administrative and financial support across multiple projects. You’ll assist in managing invoicing, budgets, documentation, and reporting to ensure projects run smoothly and remain financially on track.

Full training will be provided, making this an excellent opportunity for candidates looking to grow within project and commercial functions.

Key Responsibilities

• Manage project invoicing, ensuring accuracy and timely processing
• Raise purchase requisitions in line with policies and procedures
• Support documentation and approval of financial variations
• Assist in monitoring and reviewing project budgets
• Prepare financial reports and provide insights to stakeholders
• Ensure compliance with Security of Payments Act requirements
• Coordinate financial aspects of project handovers and close-outs
• Maintain accurate records using SAP and Microsoft Office tools

About You

Essential:

• Tertiary qualification or current studies in Business, Commerce, Construction, Administration or related field
• Strong attention to detail and organisational skills
• Confident communication skills and ability to work with project teams
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Ability to manage multiple tasks, meet deadlines, and seek clarification when needed.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Talent International is currently recruiting for an IOSS Administration Officer (Policy, Performance and Review) to work for the Local Government, based in Auburn. This position is a contract role for 3 months initially, with a view to be extended and the role pays $42.97 per hour + Super.

7 hours a day / 35 hours a week

The IOSS operates independently across multiple councils, providing an impartial and confidential platform for handling complaints relating to administrative conduct, unethical behaviour, misconduct, and maladministration. This is a unique opportunity to contribute to transparency, accountability, and fair governance within the public sector.

About the Role
You will play a key role in supporting the Internal Ombudsman team through high-level administrative and coordination support. This includes managing complaints, preparing reports, and ensuring effective case management processes.

Key Responsibilities

• Provide administrative support to the Internal Ombudsman and Deputy Internal Ombudsman
• Assist customers with enquiries regarding complaint processes and services
• Prepare high-quality reports, correspondence, and contribute to the Annual Report
• Coordinate meetings, including scheduling and minute-taking
• Manage the case management system and ensure accurate record keeping
• Monitor trends and support continuous improvement initiatives
• Ensure compliance with policies, procedures, and Code of Conduct
• Support broader IOSS functions including policy reviews and stakeholder engagement

About You:

Essential:

• Relevant qualifications in Administration, HR, or equivalent experience
• Strong MS Office skills
• Excellent written and verbal communication
• Strong organisational and time management skills
• Ability to maintain strict confidentiality
• Team-oriented with a proactive approach

Desirable:

• Experience in Ombudsman or complaint handling environments
• Local Government experience

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Sales Development Manager // Global SaaS Vendor

Sydney | Hybrid (2 days WFH)

We’re partnering with a global Cybersecurity SaaS company looking for an ambitious SDR Manager to lead a team of 7 high-performing SDRs. These opportunities do not come by often!

This is a rare opportunity to step into an established, well-built function and take ownership of performance, culture, and output. You’ll be leading from the front-ideal for someone who has sold in the last few years and understands what great looks like in a high-velocity environment.

The Role

• Lead, coach, and develop a team of 7 SDRs
• Drive high-volume outbound pipeline generation (SMB focus)
• Improve performance through structured coaching, metrics, and incentives
• Work closely with sales leadership to align pipeline with revenue goals
• Optimise outbound messaging and targeting across cloud, backup, and security solutions
• Build a high-energy, accountable, and winning team culture

What We’re Looking For

• 2-3+ years experience leading an SDR/BDR team
• Recent individual contributor sales experience is highly favourable (within last 4 years)
• SaaS background (Cybersecurity highly regarded)
• Experience in high-velocity, SMB-focused sales environments
• Strong understanding of outbound metrics, activity, and pipeline generation
• Energetic, hands-on leader who leads from the front

Compensation & Benefits

• Base salary + super will be discussed in more detail on screening calls
• Commission based on individual AND team performance via structured points system
• Hybrid working: 2 days WFH. North Sydney office location
• Strong incentive programs and a high-energy team culture
• In-office catered lunches
• Growth and development opportunities

Why Join?

• Established function with strong foundations already in place
• Opportunity to make the role your own and shape team performance
• Work with a young, driven, and energetic team
• Sell a complex, high-value cybersecurity solution in a growing market

Apply now for immediate consideration.

NOTE: Our client requires all candidates to have full working rights in Australia.

ServiceNow Developer // Contract

Talent International have partnered with one of the biggest Consulting organisations in Australia to find their next ServiceNow Developers. This is a great opportunity for a ServiceNow Developer who is looking for a change and want to work on exciting ServiceNow Solutions.

Responsibilities Include:

• Collaborating with delivery teams to designing, develop, and optimise ServiceNow Solutions,
• Configuring and enhancing Service Modules,
• Building applications, catalog items, workflows, UI Policies, UI builder, flow designer, etc.
• Work closely with functional consultants, senior developers and wider team to deliver impactful results.

What we are looking for:

• 5+ years of experience working with ServiceNow,
• Strong configuration and scripting experience including UI Builder and Flow Designer,
• Experience building applications, catalog, UI Policies, UI builder, etc.

The position is an initial 6-months contract with the possibility of extending up to 2 years.

If you are looking for a change and would like to know more, apply today!

• 6-Month Contract
• Macquarie Park location
• Hourly Rate: $50-$60 per hour + Super

We’re looking for an experienced Workforce / Rostering Optimisation Coordinator to join a leading organisation within the health and community services sector. This is a fantastic opportunity for an analytical and solutions-focused rostering specialist to support high-volume operations and drive workforce efficiency across multiple sites.

In this role, you’ll develop and maintain optimised rosters, ensure labour utilisation aligns with targets, and support managers with scheduling best practice. If you excel in data-driven workforce planning and enjoy partnering with stakeholders across a fast-paced environment, this contract offers a meaningful way to make an impact.

Key Responsibilities:

• Build and manage optimised roster models to meet operational demand, labour targets, and skill mix requirements.
• Use Humanforce, Emplive or similar systems to analyse roster performance and identify variances.
• Highlight roster gaps or issues up to 8 weeks in advance.
• Support and uplift T&A system capability across operational leaders.
• Analyse workforce data including budget vs actual hours, overtime, absenteeism, and casual usage.
• Identify cost-saving opportunities and process improvements.
• Model alternative rostering scenarios and provide recommendations.
• Track and report on key KPIs relating to labour utilisation.
• Monitor zone compliance metrics across timesheets, clocking, and rostering accuracy.
• Recommend actions to address risks and improve compliance.
• Partner closely with leaders, managers, and regional teams to understand staffing requirements.
• Deliver training and guidance on rostering processes and system use.
• Prepare clear, insightful reports on workforce metrics and optimisation initiatives.

About You:

• 3+ years’ experience in rostering, scheduling, or workforce planning in a complex or multi-site environment (healthcare or retail advantageous).
• Strong WFM systems experience-Humanforce, Emplive (WFS), Kronos or similar.
• Solid understanding of Awards / Enterprise Agreements and shift compliance.
• Advanced Excel capability (analysis, reporting, modelling).
• Excellent communication, analytical thinking, and stakeholder management skills.
• Strong attention to detail and ability to juggle multiple priorities in a fast-paced environment.

If this role sounds interesting, please APPLY NOW! Or email your CV to Sophia.parrelli@talentinternational.com

We are looking for a Strategic Account Manager within the telecommunications or managed services sector to join mid-sized, founder-led Australian technology and services business with a strong local presence and long-standing customer base. The culture is tight, loyal, and built around people who genuinely enjoy working together, 15-to 20-year tenures aren’t unusual!

They’re also moving into brand-new York Street offices with a state of the art fit-out, creating a modern, high-performance workspace in the heart of the CBD.

What Stands Out:

• Strong tenure and supportive team culture
• 30+ staff in Sydney, 60 offshore in operations/support
• Quarterly business reviews followed by social events
• Hybrid working (2-3 days in office)
• 90-foot company yacht to use for client entertainment

About The Role:

• We are looking for an experienced Strategic Account Manager to manage either top government or enterprise customers.
• The role will involve maintaining revenue (including renewals), with a strong focus on account growth and expansion.
• Looking for someone who is experienced in managing accounts as well as opening whitespace (new business) within these clients.
• The position will most likely be 70% account management, 30% expansion.
• This role suits someone who is a highly experienced account manager within the sector who loves long-term relationship building and driving new business growth within the enterprise sector.

What Are We Looking For:

• Experienced account manager who has sold into either enterprise or government accounts.
• Telecommunications or managed services industry background.
• Experienced with driving new business within existing accounts (driving expansion).
• Proven track record of success in driving renewals and maintaining existing revenue.

APPLY NOW!