Talent International is currently recruiting for a Business Support Officer (Part-time) to work for a NSW Government client based in Parramatta. This is a 6-month contract with a view to be extended. The role is paying between $30 to $40 per hour + Super.

Hours – initial 8 hours/day, 24 hours/week, working hours per week may increase as required.

Work location: initially 2 days and 1 day WFH

About the role and candidate:

• The candidate should hold a Certificate in Business Administration.
• The candidate will need attention to detail.
• The role requires basic admin tasks.
• They would need to be able to cold call Architect businesses to see if they would be interested in working with Homes NSW and our Design office, then organise meet and greets.

Description:

Provide high-quality administrative support to facilitate the efficient and effective operation of the business unit’s objectives.

Key accountabilities:

• Provide a range of administrative activities that contribute to the efficient and effective operation of the team/unit that supports the delivery of services to the division’s clients.
• Manage and process business information in accordance with standards and guidelines to ensure all information is accurate, stored correctly and accessible as required.
• Use relevant technology to prepare documentation and presentation material to support business unit managers and directors.
• Implement and maintain effective administrative systems and processes, and make recommendations to improve efficiency and better support the business unit in delivering services.
• Manage business unit filing systems in accordance with standards and guidelines, by creating, storing, retrieving and tracking files to ensure accuracy and security of information.
• Build and maintain relationships with other business areas to effectively arrange and set up for meetings and manage the flow of business information and activities.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 02 8240 9596 / uvez.ahmed@talentinternational.com for a confidential discussion.

Talent International is currently recruiting for an APS6 Technical Advisor to work for one of our Federal Government clients based in Parramatta. The position is a 12-month contract role with the possibility of extension. The role pays $60.26/hr + Super.

7.6 hours per day and 38 hours per week

The APS6 Technical Advisory is required to provide detailed technical, professional, policy, operational support and advice about complex problems. Where required, the role will coordinate and assist in the strategic planning, program and project management and policy development that support the client’s objectives.

The APS6 Technical Advisory is a team membership position that may require performing work involving team leadership and management responsibilities, including setting priorities and managing team workflows.

The position offers reasonable autonomy and accountability, requiring the exercise of both initiative and judgment to interpret legislation and policy, as well as apply practices and procedures to achieve outcomes within the designated functions.

Responsibilities of the role include, but are not limited to:

• Providing subject matter expertise using a coaching and mentoring approach, advising on the most appropriate supports to achieve participant outcomes.
• Managing sensitive conversations and situations associated with the approval of funding.
• Liaising and working with stakeholders, delegates, partners and providers to ensure consistent decision making and outcome achievement.
• Providing high-quality written and telephone advice and record keeping.

Candidate Requirements:

• Experience: Minimum of three years of clinical experience (new graduates are not suitable).
• Professional Backgrounds: Preference for Occupational Therapists (OTs) and Physiotherapists with expertise in:
• Disabilities and assistive technology prescription.
• Driver-trained OTs with vehicle modification experience.
• Speech Pathologists with assistive technology knowledge (e.g., communication devices).
• Additional Relevant Backgrounds:
• Candidates with experience in aged care, mobility equipment support, mental health, or similar fields.
• Medics or physicians with relevant experience.

Essential criteria:

Require qualifications in any of the below. These are acknowledged as covering degree, advanced or other diploma qualifications in the following areas:

• Occupational Therapy
• Prosthetics and Orthotics
• Speech Pathology
• Physiotherapy
• Psychology
• Registered Nursing (must be eligible for AHPRA registration),
• Social Work
• Mental Health Practitioners
• Specialists Behavioural Support Practitioners
• Medico Legal Allied Health

Desirable criteria

• disability, hospital or aged care experience
• demonstrated leadership experience
• high-level communication and interpersonal skills
• demonstrated clinical experience

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 02 8240 9596 / uvez.ahmed@talentinternational.com for a confidential discussion.

Talent International is currently recruiting for a Client Service Officer x 6 to work for a NSW Government client based in Parramatta(on-site). This is a 3-month contract with a view to be extended. The role is paying $43.28 per hour + Super.

Hours – 7 hours per day, 35 hours per week

The primary purpose of the role
Works to support and provide oversight to privately appointed financial Managers (Private Managers) to understand their legal authority and obligations. The role provides information and advice to Private Managers regarding their role, financial decision making and the record keeping and reporting in relation to the finances being managed. This also includes the review of proposed decisions by a private manager, ensuring the decisions are made in the best interest of the person they support. The role independently manages a caseload and has a strong understanding of when to escalate a matter to the Senior Client Service Officer or the Principal Client Service Officer as appropriate.

Key accountabilities

• Initiate contact with newly appointed Private Managers, providing information on the steps and support that will be provided to assist them in their role as financial managers for the represented person who is subject to a financial order.
• Establish record-keeping on behalf of each privately managed customer, ensuring all information is obtained and stored securely.
• Assist Private Managers in the development of an action plan for their customer to identify immediate, medium and long-term financial needs.
• Maintain customer data bases and provide regular reports that inform trends, system issues and areas for improved services to Private Managers and customers.
• Actively listen to the concerns and enquiries of Private Managers, customers and stakeholders and work to resolve issues across the different business streams.
• Work closely with staff from the client’s divisions to achieve quality outcomes focused on customer need, that align to client’s Customer Excellence Principles.
• Escalate complex matters and substantial complaints to the Senior Client Service Officer or Principal Client Service Officer, as required.
• Exemplify high performance through role modelling the client’s values and behaviours. Exemplify high performance through role modelling the client’s Customer Excellence Principles, values and behaviours.

Essential requirements

• Willingness to be a part of a rotating phone roster shared on an equitable basis covering morning and afternoon shifts (between the hours of 9.00 am to 5.00 pm, Monday to Friday).
• Willingness to have phone calls and team email accounts monitored for quality assurance and training purposes, and to participate in one-to-one review sessions for calls and emails.
• Understanding of the client’s key services and customer base, including experience working and/or supporting people with disability, vulnerable or older people.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 02 8240 9596 / uvez.ahmed@talentinternational.com for a confidential discussion.

Network Support Officer – 12-Month Contract | Government Project | $480/day incl Super

Are you a hands-on network support specialist looking for a long-term contract within a high-impact government environment? We are seeking a Network Support Officer to join a dynamic team responsible for maintaining and enhancing mission-critical communication infrastructure. This 12-month contract offers the opportunity to work in a technically challenging environment supporting one of NSW’s largest operational networks, including cutting-edge technologies like Cisco ACI, SD-WAN, and F5 load balancers.

What You’ll Do

* Provide Level 1 support for network-related issues across voice and data communications.

* Troubleshoot LAN/WAN connectivity and Wi-Fi issues (Cisco & Aruba).

* Manage and support Cisco VoIP systems (Call Manager, Contact Centre Express, Unity).

* Configure Cisco routers, switches, and assist with video conferencing solutions.

* Monitor network performance and implement preventative measures to minimize downtime.

* Assist with advanced networking infrastructure (Cisco ACI, SD-WAN, ISE, Catalyst Centre). * Collaborate with vendors and internal teams to resolve incidents and maintain uptime.

* Participate in an on-call support roster and occasional travel to remote sites.

What We’re Looking For

* Experience in network support, including troubleshooting and device configuration.

* Hands-on knowledge of voice systems and audio/video conferencing technologies.

* Familiarity with Cisco-based infrastructure and monitoring tools.

* Proven ability to analyse performance and suggest improvements.

* Strong communication skills and a collaborative mindset.

* Willingness to participate in after-hours support and travel as required.

* CCNA or CCNP certification (preferred but not mandatory).

* Must have Australian Citizenship, Permanent Residency, or NZ Citizenship.

Role Details

* Location: Parramatta, NSW

* Contract: 12 months

* Rate: $480/day including super

* Hours: Full-time, 40 hours per week