Talent International is currently recruiting for a Secretariat Support Officer to work for the Local Government, based in Parramatta. This position is a contract role for up to 8 weeks with a view to be extended, and the role pays $57.28 per hour + Super.

About the Role

You will play a key role in supporting the coordination and delivery of Council Meetings and Councillor Workshops, ensuring smooth operations and high-quality administrative support to the Secretariat function.

This is a high-visibility role working closely with Councillors and senior stakeholders, requiring flexibility in office attendance and working hours to support meetings.

Key Responsibilities

• Coordinate and manage Council Meetings and Councillor Workshops end-to-end
• Provide efficient Secretariat support to Committee and Council meetings
• Attend meetings and workshops, including minute taking and action tracking
• Prepare and coordinate business papers, reports, presentations, and workshop materials
• Support staff in using Council’s business paper systems
• Act as a key point of contact for internal and external stakeholders
• Manage incoming correspondence, training coordination, and conference logistics
• Provide research, reporting, and project support to the Secretariat team
• Maintain accurate records and manage meeting-related documentation
• Deliver general high-level administrative support

About You

• Minimum 4+ years’ experience supporting Council, Board, or Senior Executives
• Strong background in high-level administration and stakeholder engagement
• Experience with MS Office and EDRMS systems
• Skilled in preparing and reviewing reports, presentations, and official documents
• High attention to detail with the ability to manage multiple priorities
• Excellent communication, organisation, and time management skills
• Ability to maintain confidentiality and discretion
• Typing speed of 60 WPM+
• Certificate IV in Business (Administration) or equivalent experience (desirable)

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Talent International is currently recruiting multiple Customer Service Agent to work for the NSW Government , based in Parramatta. This position is a 6-month contract with a view to be extended, and the role pays $35.80 per hour + Super.

7.5 hours a day / 37.5 hours a week

Location (will they be WFH or office): 4PSQ Parramatta – Onsite Monday to Friday. Flexible/Hybrid working options available 

About the Role

You will be working within the Social Impact Programs Branch, supporting either the Energy Accounts Payment Assistance (EAPA) or Energy Rebates teams. The program delivers crisis payments and energy support worth millions of dollars annually.

In this role, you will:

• Assess customer eligibility for government assistance programs
• Communicate with customers via phone and email
• Liaise with energy retailers to coordinate support for customers
• Provide clear, accurate and empathetic customer service
• Work within established frameworks to make eligibility decisions
• Meet KPIs in a fast-paced, high-volume environment

About You

We are looking for candidates who have:

• Experience in high-volume contact centre or customer service environments
• Strong communication skills (written and verbal)
• Ability to quickly learn and apply complex information
• A proactive, adaptable and can-do attitude
• High attention to detail and integrity in decision-making
• Confidence working with vulnerable or distressed customers

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Senior Data Modeller / Azure Data Engineer

Long term Contract | Immediate Start | Flexible Hybrid | Sydney (Eveleigh/Redfern)

We are seeking an experienced Senior Data Modeller / Azure Data Engineer to join a major transformation program within a large NSW Government organisation. This is a unique opportunity to play a key role in designing and delivering a modern data platform while helping shape the organisation’s future-state data architecture.
This role is ideal for someone who enjoys solving complex data challenges, working with imperfect legacy environments, and combining strong data modelling expertise with hands-on Azure data engineering capabilities.

About the Role
As a Senior Data Modeller / Azure Data Engineer, you will work closely with Data Engineers, Technical Business Analysts, business stakeholders, and external vendors to design, build, and optimise enterprise data solutions.
You will be responsible for developing dimensional data models, supporting data migration initiatives, improving data quality, and contributing to the design of a scalable Azure-based data platform.
This is not a pure modelling role. We’re looking for someone who can confidently move between data architecture, modelling, engineering, and stakeholder engagement.
Key Responsibilities
* Design and develop enterprise-scale dimensional data models and star schemas
* Analyse and interpret complex legacy data structures
* Profile source data and identify data quality issues
* Build and support Azure-based data engineering solutions
* Develop and optimise SQL queries, data pipelines, and transformations
* Support data migration and integration activities
* Create and maintain data documentation and technical findings
* Collaborate with business stakeholders, vendors, and technical teams
* Support the redevelopment of Power BI reporting solutions
* Contribute to the design of the organisation’s future-state data platform
Required Skills & Experience
* Strong experience in Dimensional Data Modelling and Star Schema design
* Hands-on experience with:
o Azure Synapse Analytics
o Azure SQL
o Azure Data Lake Storage
o Python and PySpark
o Git / Version Control
* Advanced SQL skills, including complex data analysis and reconciliation
* Experience implementing Medallion Architecture (Bronze, Silver, Gold layers)
* Strong understanding of data warehousing principles and best practices
* Experience working with large, complex, and imperfect datasets
* Ability to investigate, diagnose, and document data quality issues
* Excellent written and verbal communication skills

Highly Regarded
* Microsoft Dynamics CRM
* Dataverse
* Power BI
* Metadata-driven ELT frameworks
* Data migration and modernisation projects
* NSW Government experience

What’s on Offer?
* Immediate start opportunity
* Initial 6-month contract with strong extension potential
* Flexible hybrid working environment
* Opportunity to contribute to a significant data transformation program
* Collaborative and supportive team environment
* Exposure to modern Azure technologies and enterprise-scale data initiatives

If you are a hands-on Data Modeller who enjoys working across both modelling and engineering disciplines and wants to make a tangible impact on a large-scale transformation program, we’d love to hear from you.

Apply now or contact anastasia.kikteva@talentinternational.com.

Business Analyst – ServiceNow (HRSD)

6-Month Contract | Competitive Daily Rate | Hybrid Working

We are seeking an experienced ServiceNow Business Analyst to support a major service transformation program within a large and complex organisation.

This role is focused on working with business stakeholders to analyse, document and translate business requirements into effective ServiceNow configurations, with a strong emphasis on HR Service Delivery (HRSD) and exposure to ITSM and CSM modules.

Key Responsibilities

• Elicit, analyse and document business and functional requirements for ServiceNow enhancements and configuration.

• Facilitate workshops with stakeholders to understand business needs, pain points and opportunities for improvement.

• Map current and future state business processes and service workflows.

• Define and document service catalogue items, request forms, knowledge articles and case management workflows within ServiceNow.

• Translate business requirements into user stories, acceptance criteria and configuration specifications for the ServiceNow platform team.

• Support User Acceptance Testing (UAT), defect management and solution validation activities.

• Contribute to the development of SLAs, KPIs and reporting requirements that support measurable service outcomes.

• Work closely with business stakeholders and ServiceNow specialists to ensure solutions align with organisational standards and governance requirements.

About You

• Demonstrated experience as a Business Analyst working with ServiceNow.

• Strong experience with ServiceNow HR Service Delivery (HRSD) and exposure to ITSM and/or CSM.

• Proven capability in requirements elicitation, process mapping and business analysis documentation.

• Experience defining ServiceNow service catalogues, forms, knowledge management content and workflow requirements.

• Strong stakeholder engagement and workshop facilitation skills.

• Experience supporting UAT, change activities and backlog-driven delivery environments.

• Excellent written and verbal communication skills.

Desirable Skills & Experience

• ServiceNow certifications such as CSA or CIS (HRSD, ITSM or CSM).

• ITIL Foundation certification.

• Experience working within large, complex or highly regulated environments.

• Exposure to ServiceNow Performance Analytics, Virtual Agent, IntegrationHub or Now Assist.

• Experience working within Agile delivery frameworks.

If you have a strong ServiceNow background, particularly within HRSD, and enjoy partnering with stakeholders to shape and configure effective service solutions, we’d like to hear from you.

📍 Sydney | Hybrid | 12-month contract with potential extension

We’re seeking an experienced Enterprise Architect to join a major enterprise transformation program and help shape the future-state Data & Analytics capability that will underpin strategic business outcomes for years to come.

Working within a large-scale technology transformation, you will provide architectural leadership across enterprise data, analytics, integration, application and technology domains, while helping establish architecture standards, governance frameworks, roadmaps and target-state architectures.

Key Responsibilities

• Drive enterprise architecture outcomes across a major Data & Analytics initiative.

• Develop target-state architectures, standards, principles and roadmaps.

• Establish and uplift enterprise architecture governance and frameworks.

• Partner with business leaders, architects, delivery teams and vendors to deliver strategic outcomes.

• Lead architecture reviews, workshops and governance forums.

• Identify and manage architecture risks, dependencies and future-state opportunities.

About You

• 10+ years’ experience as an Enterprise Architect within large, complex enterprise environments.

• Strong experience in Data & Analytics architecture, enterprise data platforms, data governance and information management.

• Proven experience delivering architecture outcomes across large-scale transformation programs.

• Strong knowledge of TOGAF (certification highly regarded), architecture governance and enterprise frameworks.

• Experience across cloud, integration and modern enterprise technology ecosystems.

• Exceptional stakeholder engagement and communication skills, with the ability to influence from technical teams through to executive leadership.

Highly Desirable

• Experience within government or other highly regulated environments.

• Experience establishing architecture standards and maturing Enterprise Architecture capabilities.

• Knowledge of composable architecture, API-led integration and modern data platforms.

This is an opportunity to play a key role in a high-profile transformation program, shaping enterprise architecture strategy and the foundational Data & Analytics capabilities that will support future organisational outcomes.

Talent International is currently recruiting for an EL1 Actuary to work for one of our Federal Government clients based in any office locations in NSW. The position is a 12-month contract role with the possibility of extension. The role pays $800 to $900 per day + Super.

7.5 hours per day and 38 hours per week

About the Role

As an EL1 Actuary, you will play a key leadership role within the Actuarial Insights and Monitoring function. You will be responsible for delivering complex actuarial and statistical analysis, providing evidence-based advice, and supporting key business and policy outcomes.

You will exercise a high degree of independence, lead analytical projects, manage stakeholder relationships, and contribute to the ongoing success and sustainability of the Scheme.

Key Responsibilities

• Provide expert statistical and actuarial advice to support business and policy outcomes.
• Lead reporting, analysis, and data management activities, including performance monitoring.
• Design and develop actuarial, statistical, and mathematical models to address complex business challenges.
• Conduct actuarial monitoring, scheme analysis, cost-benefit assessments, and forecasting activities.
• Produce and present analytical reports and insights for a range of stakeholders.
• Undertake ad hoc modelling and analytical requests as required.
• Build and maintain strong relationships with internal and external stakeholders.
• Contribute to strategic initiatives and continuous improvement activities.

Essential Experience

To be successful in this role, you will demonstrate experience in:

• Designing actuarial, statistical, and mathematical models to support business decision-making.
• Delivering actuarial monitoring, analysis, data tabulations, scheme projects, and cost-benefit analyses.
• Presenting complex analytical findings through both written reports and verbal presentations.
• Identifying business problems and opportunities through the analysis and interpretation of quantitative and qualitative data.

Desirable Experience

• Experience coaching, mentoring, or developing team members through structured development plans and performance improvement initiatives.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Change Manager | Fixed Term Contract | Parramatta | Salary $150k + 17% super

Are you an experienced Change Manager with a passion for leading transformative initiatives? We are seeking a dynamic and proactive Change Manager to join our team for a fixed-term contract of 12 months, based in Parramatta.

Key Responsibilities:

• Lead the Co-Pilot rollout, ensuring smooth adoption across teams
• Develop and implement comprehensive change management plans and training programs
• Conduct Change Assessments to identify risks and mitigation strategies
• Manage all Change Communications to keep stakeholders informed and engaged

Qualifications and Experience:

• Proven experience in change management, preferably within higher education or university settings (desirable)
• Demonstrated expertise in AI and Co-Pilot technology implementations is essential
• Strong communication, stakeholder engagement, and training skills
• Ability to work collaboratively in a fast-paced environment

If you have a background in Higher Education or University environments and possess AI/Co-Pilot experience, we want to hear from you!

Join us and be a vital part of this exciting transformation.

Apply now with your updated resume and send it to anna.au@talentinternational.com

Talent International is currently recruiting a Financial Analyst to work for the NSW Government, based in Parramatta. This is a 6-month contract with a view to be extended. The role is paying $65/hr + Super.

Hours – 7 hours per day, 35 hours per week

This role sits within the Management Reporting and Insurance Team and will support critical financial accounting, reporting, compliance, and month-end activities during a high-volume year-end reporting period.

Key Responsibilities

• Prepare and review general ledger journals, accruals, provisions, and financial adjustments within MyWorkZone
• Perform month-end and year-end financial close activities, including balance sheet and bank reconciliations
• Raise Purchase Orders (POs), perform Goods Receipting, and process invoices for payment
• Maintain and update vendor records, ensuring compliance with audit and financial requirements
• Coordinate property deposits and settlement payments with Shared Services and Banking teams
• Monitor payment approvals to ensure compliance with delegation limits and payment timeframes
• Conduct weekly and monthly audits of P Card transactions and Purchase Orders
• Review Aged Debtors and provide commentary on potential debt write-offs
• Support internal audits, financial compliance activities, and continuous process improvements
• Liaise with internal stakeholders and central agencies to support reporting and compliance outcomes
• Assist with ad hoc financial reporting, analysis, and document retrieval through TRIM and MyWorkZone

About You

To be successful in this role, you will ideally have:

• Previous experience in financial accounting, management reporting, or finance operations
• Strong reconciliation and month-end close experience
• Experience using ERP systems such as MyWorkZone, SAP, or similar finance systems
• High attention to detail with strong analytical and problem-solving skills
• Understanding of financial compliance, audit requirements, and procurement processes
• Excellent communication and stakeholder engagement skills
• Previous NSW Government experience will be highly regarded

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.