Manager Technical Deliveries

  • Australia
  • Parramatta
  • Contract
  • Negotiable

Technical Delivery Manager – APIs & Backend Services

12-month contract + potential 12-month extension
Sydney | Hybrid: minimum 3 days onsite per week
Australian citizenship and an active Baseline or NV1 security clearance are mandatory.

We’re seeking a Technical Delivery Manager to lead the delivery of APIs and backend services connecting mobile applications and digital portals to core enterprise systems.

You’ll manage multiple Scrum teams, coordinate technical dependencies and releases, and work closely with Product Owners, engineering teams and business stakeholders to deliver reliable digital services.

What you’ll do:

  • Lead multiple Scrum teams within an Agile and DevOps environment.

  • Manage delivery plans, sprint and release schedules, resources and team capacity.

  • Prioritise backlogs with Product Owners and stakeholders, remove blockers and manage competing priorities.

  • Coordinate API changes, versioning, deprecation and releases with mobile app and portal teams.

  • Support robust testing, automation and quality controls throughout delivery.

  • Manage risks, dependencies, governance and delivery reporting.

  • Coordinate incident and problem resolution with operational teams.

  • Coach teams in Scrum practices and drive continuous improvement.

What you’ll bring:

  • At least 3 years’ experience managing end-to-end technical project delivery.

  • At least 2 years’ practical Scrum Master experience delivering complex IT projects within large programs.

  • Strong stakeholder engagement and product backlog prioritisation experience.

  • Strong understanding of testing strategies, automation and quality assurance.

  • Ability to manage changing priorities and maintain delivery momentum under pressure.

Highly regarded:

  • Experience delivering APIs, backend services and enterprise integrations.

  • Familiarity with AWS, CI/CD pipelines, Git, infrastructure as code and secure development practices.

  • Experience helping teams adopt AI tools to improve productivity.

  • Knowledge of ITIL and service delivery processes.

  • Relevant qualifications or certifications such as PMP, PRINCE2 or SAFe.

Eligibility: Applicants must be Australian citizens with an active Baseline or NV1 security clearance.

Apply with your current CV, outlining your relevant technical delivery experience.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Salesforce Technical/Solution Engineer

  • Australia
  • Parramatta
  • Contract
  • AU$90 - AU$105 per hour

Salesforce Technical/Solution Engineer

Location: Flexible across NSW | Hybrid working

Contract: Initial contract until 6 June 2027, with potential extension

Rate: $90-$105 per hour + super

Talent International is seeking an experienced Salesforce Technical/Solution Engineer for an initial six-month contract opportunity.

This role combines hands-on Salesforce development with solution engineering, supporting an established Salesforce Public Sector Solutions (PSS) platform.

The focus will be on platform stabilisation, delivering targeted enhancements and working closely with business stakeholders to identify and implement practical technical solutions.

We’re looking for someone who is equally comfortable developing Salesforce solutions and engaging with stakeholders to understand requirements and resolve technical challenges.

Key responsibilities

  • Administer, configure and develop solutions within Salesforce Public Sector Solutions (PSS).

  • Design, build and implement enhancements using Salesforce Lightning Web Components (LWC), Flows and Lightning Experience.

  • Work closely with business stakeholders to understand requirements and translate them into practical technical solutions.

  • Support the stabilisation, performance, security and ongoing improvement of the Salesforce platform.

  • Develop, test and implement minor enhancements and API integrations.

  • Establish and maintain development standards, documentation, coding practices and release management processes.

  • Support deployment activities, source control and DevOps practices.

  • Embed established platform governance processes, including security and user access management.

  • Collaborate with internal teams and external vendors to resolve technical issues and deliver agreed outcomes.

About you

To be successful in this role, you will have:

  • Demonstrated experience with Salesforce Public Sector Solutions (PSS) – essential.

  • Strong hands-on Salesforce development and configuration experience.

  • Proven experience developing solutions using Lightning Web Components (LWC) and Salesforce Flows.

  • Salesforce certification such as Administrator, Platform App Builder or Platform Developer.

  • Experience with Salesforce deployment, release management and DevOps practices.

  • Experience designing and implementing API integrations.

  • Strong technical problem-solving skills, with the ability to identify practical solutions without unnecessary customisation.

  • Excellent stakeholder engagement skills and experience translating business requirements into technical outcomes.

  • Ability to work independently and manage competing priorities while maintaining platform stability and security.

Highly desirable

  • Salesforce Integration Architect or System Architect certification.

  • Experience using Copado for Salesforce DevOps and release management, or similar tools.

  • Experience supporting and enhancing newly implemented Salesforce environments.

What’s on offer?

  • Initial contract until 6 June 2027, with potential extension.

  • Competitive hourly rate of $90-$105 per hour + super.

  • Flexible location across NSW.

  • Hybrid working arrangements, with up to three days per week in an office and up to two days working remotely, where appropriate.

  • Opportunity to contribute to the ongoing development, stability and improvement of an established Salesforce platform.

  • A role offering a balance of hands-on technical delivery and business-facing solution engineering.

Apply now

If you’re an experienced Salesforce Developer or Technical/Solution Engineer with strong Salesforce Public Sector Solutions experience, we’d love to hear from you.

Apply now or contact Talent International for a confidential discussion.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Business Advisory Support Officer

  • Australia
  • Parramatta
  • Contract
  • AU$79.90 - AU$92.79 per hour

Talent International is currently recruiting Business Advisory Support Officer to work for the NSW Government, based in Parramatta. This is 12 months contract the possibility of extension, paying between $79.90 to $92.79/hour + Super.

7 max hrs a day, 35 hrs per week

Location: Hybrid – 3 days in office, 2 days WFH

About the role

You will prepare management reports, budgets and forecasts, providing financial advice and analytical insights to support business performance and decision-making. You will also support the use of critical information systems and maintain accurate financial and systems data in line with corporate goals and Government objectives.

Key responsibilities

  • Prepare and maintain performance reports and monthly forecasting models across business entities and cost centres.
  • Identify and implement agreed improvements to reporting processes and financial analysis.
  • Support the preparation of annual budgets and the allocation of funding.
  • Prepare briefs, reports and papers addressing complex financial and related issues.
  • Build productive relationships with stakeholders to support performance reporting and forecasting requirements.
  • Provide analytical support for stakeholder enquiries, business case development and decision-making.
  • Partner with stakeholders and teams to deliver finance initiatives that improve business performance.
  • Support financial systems use and ensure the accuracy and integrity of financial data.

About you

To succeed in this role, you will bring:

  • Advanced Microsoft Excel skills.
  • Experience using financial systems such as SAP.
  • Strong financial analysis, budgeting, forecasting and management reporting capabilities.
  • The ability to communicate complex financial information clearly to a range of stakeholders.
  • A collaborative approach and a focus on continuous improvement.
  • Tertiary qualifications in Finance or a relevant field, or equivalent experience.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Senior Analyst // Data & Performance

  • Australia
  • Parramatta
  • Contract
  • AU$70 - AU$75 per hour

Senior Analyst // Data & Performance

  • Contract until end of February 2027, with possible extensions
  • $75 per hour + super
  • Parramatta | Hybrid working arrangement

Talent International is partnering with a major NSW Government organisation to recruit a Senior Analyst – Data & Performance.

This role will suit an experienced analyst with a strong background in data analysis, performance reporting and insights. You’ll work with complex datasets to identify trends, improve data quality and provide meaningful insights that support service delivery and organisational decision-making.

Key responsibilities

  • Extract, analyse and interpret data from internal and external datasets
  • Develop performance reporting and insights to support planning and decision-making
  • Undertake data mining, profiling and analysis to identify trends and emerging issues
  • Develop and improve performance measures, reporting tools and governance processes
  • Identify and address data quality, consistency and usability issues
  • Use data and insights to identify opportunities for process and service improvement
  • Provide analytical advice and evidence-based recommendations to management
  • Work closely with internal and external stakeholders across a complex environment

About you

To be successful in this role, you will have:

  • Strong experience in data analysis, performance reporting or insights
  • Demonstrated experience analysing complex datasets and translating findings into meaningful insights
  • Experience developing performance measures, KPIs and reporting frameworks
  • Strong data mining, profiling and data quality experience
  • Excellent analytical and problem-solving skills
  • Ability to translate analysis into practical recommendations
  • Strong stakeholder engagement and communication skills
  • Ability to work autonomously and manage competing priorities
  • Relevant tertiary qualifications and/or equivalent professional experience

Experience within government, human services, housing or another complex service delivery environment will be highly regarded.

If you are an experienced Data, Performance or Insights Analyst looking for your next contract opportunity, apply now for more information.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

APS5 Internal Review Officer

  • Australia
  • Parramatta
  • Contract
  • Up to AU$55.24 per hour

Talent International is currently recruiting for an APS5 Internal Review Officer to work for one of our Federal Government clients at any of the office locations in NSW. The position is a 12-month contract with the possibility of extension. The role pays $55.24 per hour + Super.

7.6 hours per day and 38 hours per week

About the role

  • Undertake internal reviews by gathering, assessing and analysing information against relevant legislation, rules, operational guidelines and policies.
  • Prepare evidence-based recommendations to support lawful and consistent decision-making.
  • Clearly communicate decisions, review outcomes, review rights and appeal processes to participants and representatives.
  • Apply trauma-informed, person-centred and culturally responsive approaches when handling sensitive or complex matters.
  • Manage a caseload of reviews, balancing competing priorities and meeting legislative and operational deadlines.
  • Maintain accurate records and documentation to support transparent and defensible review processes.
  • Contribute to quality assurance, service improvements and business process enhancements.
  • Maintain current knowledge of relevant legislation policies and operational practices.

About you

To be successful, you will demonstrate:

  • Experience managing caseloads, competing priorities and deadlines within a service delivery, regulatory or review environment.
  • Sound judgement when managing complex or sensitive matters.
  • Strong communication and stakeholder engagement skills.
  • Experience within government, administrative review, disability, human services or a related environment.
  • A commitment to inclusive, respectful and participant-centred service delivery.
  • Knowledge of the NDIS will be highly regarded.

Desirable experience

  • Familiarity with administrative law proceedings.
  • Experience or qualifications in an allied health profession.
  • Experience in insurance underwriting, actuarial work or claims management.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

API/Integration Support Analyst

  • Australia
  • Parramatta
  • Contract
  • Negotiable

  • 12-month contract + potential 12-month extension

  • Hybrid working | Minimum 3 days onsite per week

  • Australian citizenship and current Baseline clearance mandatory

We’re seeking two experienced API/Integration Support Analysts to join a Federal Government agency, supporting critical integration platforms and services.

You’ll work within a multidisciplinary team to maintain API availability, investigate incidents and support digital partners. This is a hands-on production support role involving MuleSoft and IBM API Connect.

What you’ll do

  • Troubleshoot production integration incidents and coordinate resolution with technical and development teams.

  • Maintain and configure MuleSoft and IBM API Connect APIs and applications.

  • Test APIs and environments, and monitor API health, performance and usage.

  • Support digital partner registration and onboarding, working with internal and external stakeholders.

  • Improve support processes and maintain operational and configuration documentation.

  • Participate in an on-call roster to maintain the availability and reliability of critical integration services.

What you’ll bring

  • At least 2-3 years’ experience working with APIs and/or integration technologies.

  • Experience troubleshooting issues and managing competing priorities in high-pressure environments.

  • A strong understanding of API and integration technologies, with the ability to learn new platforms quickly.

  • A quality-focused approach to improving processes and service delivery.

  • Strong communication skills, including the ability to explain technical issues to non-technical stakeholders.

Highly regarded

  • Administration and configuration experience with MuleSoft or IBM API Connect.

  • Exposure to CRM systems.

  • An interest in accessibility and accessible design and development.

Mandatory requirements

  • Australian citizenship.

  • Current Baseline security clearance.

  • Availability to work a minimum of three days onsite per week.

  • Willingness to participate in an on-call support roster.

Apply now with your current CV outlining your API/integration support experience.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Product Owner

  • Australia
  • Parramatta
  • Contract
  • AU$966 - AU$977 per annum

Product Owner | Contract until June 2027

Location: Sydney Olympic Park
Contract: Until 30 June 2027
Start: ASAP

Talent International is partnering with a large organisation seeking an experienced Product Owner to support the delivery of complex ICT initiatives.

This role will take ownership of the end-to-end product lifecycle, from defining product vision and strategy through to roadmap development, backlog prioritisation and delivery.

Working closely with senior stakeholders and multidisciplinary teams, you will ensure product outcomes align with business priorities, customer needs and organisational objectives.

Key responsibilities

  • Develop and execute the product vision, strategy and roadmap.

  • Own and prioritise the product backlog, ensuring alignment with business objectives and stakeholder requirements.

  • Lead product planning, backlog refinement and prioritisation activities within an Agile delivery environment.

  • Work closely with stakeholders, customers and delivery teams to define requirements and validate outcomes.

  • Lead and collaborate with multidisciplinary teams to deliver high-quality products.

  • Facilitate scoping and business priority discussions for complex ICT initiatives.

  • Ensure product delivery aligns with governance requirements, agreed benefits and strategic outcomes.

  • Support product financial management, reporting and business case development.

About you

To be successful in this role, you will have:

  • Extensive experience as a Product Owner or Product Manager within a large, complex ICT environment.

  • Demonstrated experience managing the end-to-end product lifecycle in an Agile environment.

  • Strong capability in product strategy, roadmap development and backlog management.

  • Experience leading or working closely with multidisciplinary delivery teams.

  • Excellent stakeholder engagement skills, including the ability to influence senior stakeholders.

  • Strong analytical, prioritisation and problem-solving skills.

  • Experience developing business cases, reports and recommendations for senior management.

  • Relevant Product Owner qualifications or certifications, or equivalent demonstrated professional experience.

Additional requirements

  • Applicants must meet the organisation’s work eligibility requirements.

  • Baseline National Security Clearance is required, along with the ability to obtain NV1 clearance.

  • Pre-employment checks, including a National Police Check and reference checks, apply.

What’s on offer?

  • Contract opportunity until 30 June 2027.

  • Work on complex ICT initiatives within a large organisation.

  • Opportunity to influence product direction and delivery outcomes.

  • Sydney Olympic Park location.

Apply now

If you’re an experienced Product Owner who enjoys working with complex stakeholders, managing competing priorities and delivering meaningful product outcomes, we’d like to hear from you.

Apply now or reach out to Talent International for a confidential discussion.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Project Manager // Construction & Fit-Out

  • Australia
  • Parramatta
  • Contract
  • AU$650 - AU$750 per day

Workplace Project Manager | Construction & Fit-Out

6-month contract | Parramatta & Sydney project sites

  • $650-$750 per day + super

  • Deliver workplace refurbishment, fit-out and construction projects

  • Government project delivery experience essential

Talent International is recruiting an experienced Workplace Project Manager to join a major utilities organisation on an initial 6-month contract.

This role will see you managing the delivery of workplace, property and construction projects across multiple sites throughout Sydney. You’ll be responsible for project planning, budgeting, contractor management, risk management and stakeholder engagement, ensuring projects are delivered safely, on time and within budget.

Key Responsibilities

  • Manage end-to-end delivery of workplace fit-out, refurbishment and construction projects.

  • Develop and maintain project plans, schedules, budgets and delivery milestones.

  • Manage project costs, financial forecasts, procurement and contract administration.

  • Coordinate contractors, consultants, vendors and internal stakeholders.

  • Identify and manage project risks, issues, dependencies and change requests.

  • Oversee project quality, safety requirements and compliance with organisational standards.

  • Manage NEC4 contracts and associated contractual obligations.

  • Prepare project reporting, financial updates and progress reports for senior stakeholders.

  • Manage multiple concurrent projects across different locations.

  • Drive continuous improvement in project delivery processes and outcomes.

About You

To be successful in this role, you will have:

  • Demonstrated experience delivering construction and workplace fit-out projects.

  • Proven experience managing government projects, with examples of successfully completed projects.

  • Ideally 5+ years of project management experience across construction, property or workplace environments.

  • Relevant qualifications in Construction Management, Engineering, Architecture, Property or Project Management.

  • Experience with NEC4 contract management and administration.

  • Strong project budgeting, procurement, scheduling and risk management capabilities.

  • Experience using Microsoft Project or Primavera, with SAP experience highly regarded.

  • Excellent stakeholder engagement, contractor management and negotiation skills.

  • Ability to manage multiple projects and competing priorities.

  • A current Construction Induction Card (White Card).

Experience delivering projects across utilities, government, infrastructure, civil works or heritage and restoration environments will be highly regarded.

Location & Working Arrangements

This is a predominantly site-based position, with an expected working arrangement of:

  • 3-4 days per week at project sites across Sydney.

  • 1-2 days per week at the Parramatta office.

  • Limited work-from-home opportunities, subject to operational requirements.

Contract Details

  • Initial 6-month contract.

  • $650-$750 per day + super.

  • ASAP commencement, subject to pre-employment checks.

  • 40-hour working week.

How to Apply

If you’re an experienced Project Manager with a strong background in workplace fit-outs, construction and government project delivery, we’d like to hear from you.

Apply now through Talent International to be considered for this opportunity.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Machine Learning Engineer - AWS / DevOps / AI Platforms

  • Australia
  • Parramatta
  • Contract
  • Negotiable

Machine Learning Engineer – AWS / DevOps / AI Platforms

APS6 equivalent | Federal Government

  • 12-month contract + potential 12-month extension

  • Hybrid working arrangements

  • Australian citizenship required

  • Must be able to obtain NV1 security clearance

We’re seeking an experienced Machine Learning Engineer to build and support the cloud infrastructure and engineering platforms behind AI, machine learning and data science products.

This role has a strong AWS cloud engineering and DevOps focus. You’ll work with multidisciplinary teams to move solutions from proof of concept through to production, supporting generative AI, retrieval-augmented generation (RAG), automation and analytical applications.

What you’ll do

  • Design, build and maintain AWS infrastructure across development, testing and production environments.

  • Automate infrastructure provisioning using Terraform, AWS CDK or CloudFormation.

  • Develop CI/CD pipelines covering build, testing, security scanning and deployment.

  • Deploy and support containerised applications using Docker, Kubernetes and Amazon EKS.

  • Manage cloud networking, IAM, compute, storage, application configuration and secrets.

  • Implement monitoring, logging, dashboards and alerting to improve platform reliability.

  • Troubleshoot infrastructure, deployment and operational issues, including root cause analysis.

  • Support security hardening, vulnerability remediation and cloud governance requirements.

  • Contribute to MLOps and LLMOps capabilities for model deployment, evaluation, monitoring and lifecycle management.

  • Develop operational runbooks, technical documentation and reusable deployment patterns.

What you’ll bring

  • Demonstrated experience designing, deploying and supporting AWS cloud solutions.

  • Strong experience developing and maintaining CI/CD pipelines.

  • Hands-on Infrastructure as Code experience using Terraform, AWS CDK, CloudFormation or equivalent.

  • Experience with Docker and Kubernetes, preferably Amazon EKS.

  • Experience implementing monitoring, logging and observability for cloud applications and platforms.

  • Strong troubleshooting skills across complex infrastructure, deployment and operational environments.

  • The ability to collaborate with data scientists, AI engineers, software engineers and business stakeholders.

Highly regarded

  • Experience supporting AI, machine learning or data science platforms.

  • Knowledge of MLOps, LLMOps, model deployment and monitoring.

  • Familiarity with Amazon Bedrock, generative AI or RAG solutions.

  • Experience with cloud security controls, IAM, secrets management and compliance automation.

Eligibility and working arrangements

Applicants must be Australian citizens and able to obtain Negative Vetting Level 1 (NV1) security clearance. Evidence of citizenship will be required during pre-engagement checks.

Hybrid working arrangements are available.

To apply, please submit your CV highlighting your AWS, DevOps and platform engineering experience.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

Delivery Manager - Agile / Enterprise Financial Platforms

  • Australia
  • Parramatta
  • Contract
  • Negotiable

Delivery Manager – Agile / Enterprise Financial Platforms

EL1 equivalent | Federal Government

  • 12-month contract + potential 12-month extension

  • Hybrid working: minimum 3 days onsite each week

  • Australian citizenship required

  • Must be able to obtain Baseline security clearance

We’re seeking an experienced Delivery Manager to lead multiple scrum teams and support the delivery of complex ICT projects within a large Federal Government organisation.

You’ll bring strong Agile and SAFe delivery experience, alongside a background in technical implementations involving enterprise financial platforms. Working closely with Product Owners, Business Analysts and technical teams, you’ll coordinate delivery, manage risks and dependencies, and help teams improve their Agile practices.

What you’ll do

  • Facilitate multiple scrum teams, including sprint planning, daily stand-ups, sprint reviews and retrospectives.

  • Manage project scope, timelines and release planning in line with organisational commitments.

  • Support Product Owners to develop and prioritise backlogs, manage new requests and remove delivery barriers.

  • Collaborate with Business Analysts to ensure user stories are ready for upcoming sprints.

  • Coach teams in Agile frameworks and scrum practices, improving maturity and accountability.

  • Manage delivery risks, issues and dependencies, escalating concerns when required.

  • Oversee project governance, stage gates and reporting.

  • Build strong relationships across business, design and technical teams.

What you’ll bring

  • At least 3 years’ experience delivering complex projects using Agile and SAFe methodologies within large programs.

  • Experience leading technical implementations involving enterprise financial platforms.

  • Experience coordinating multiple scrum teams and supporting sprint and release planning.

  • Strong stakeholder engagement, communication and teamwork skills.

  • The ability to manage competing priorities, remain calm under pressure and adapt to changing requirements.

  • Proficiency with Jira, Confluence and other project management tools.

Highly regarded

  • Experience delivering large-scale ICT transformation within an Australian Government environment.

  • Experience managing projects involving large-scale claims, data or financial platforms.

  • Tertiary qualifications or recognised certifications in Management, Project Management or a related discipline.

Eligibility and working arrangements

Applicants must be Australian citizens and able to obtain Baseline security clearance. Evidence of citizenship will be required during pre-engagement checks.

Hybrid arrangements are subject to agreement with the line manager, with a minimum of 3 days per week onsite.

Rates will reflect the successful candidate’s skills and experience and may be negotiated during the selection process.

To apply, please submit your CV highlighting your Agile/SAFe delivery experience and enterprise financial platform implementations.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

APS6 Planner

  • Australia
  • Parramatta
  • Contract
  • Up to AU$61.86 per hour

Talent International is currently recruiting for an APS6 Planner to work for one of our Federal Government clients at Parramatta. The position is a 12 months contract with the possibility of extension. The role pays $61.86 per hour + Super.

7.6 hours per day and 38 hours per week

Key responsibilities

  • Gather and assess information to identify risks associated with complex and sensitive participant circumstances.
  • Facilitate discussions to provide support and guidance on complex safeguarding issues.
  • Provide clear written and verbal safeguarding advice to address complex problems.
  • Guide staff on available supports, options, education and pathways for participants requiring safeguarding interventions.
  • Work directly with participants requiring urgent and short-term safeguarding interventions under a case management model.
  • Exercise initiative and sound judgement to interpret and apply legislation, policies, practices and procedures.
  • Collaborate with colleagues and contribute specialised knowledge within your areas of expertise.
  • Coach and mentor staff, supporting the monitoring of team capacity and workflow.
  • Contribute to and lead quality improvement activities to strengthen service delivery practices, processes and systems.

Essential skills and experience

  • Ability to assess complex and sensitive information, identify key risks and develop evidence-based safeguarding advice and recommendations.
  • Excellent written communication skills, with the ability to deliver clear, concise and well-reasoned advice.
  • Strong stakeholder engagement skills.
  • Sound judgement and the ability to develop recommendations within legislative, policy and procedural frameworks.
  • Ability to manage competing priorities and varied tasks while delivering quality outcomes.

Desirable skills and experience

  • Knowledge of the disability services legislative and operating environment, including participant safeguarding principles and risk management practices.
  • Experience contributing to operational guidance, procedures, frameworks or training materials.

If you are interested in this role, please APPLY NOW by submitting your resume in MS Word Format. For further information, you may contact Uvez Ahmed on 0480 806 154 / uvez.ahmed@talentinternational.com for a confidential discussion.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.

EL1 Assistant Director - Service Delivery

  • Australia
  • Parramatta
  • Contract
  • AU$600 - AU$602.53 per day

Assistant Director – Service Delivery (EL1)
Location: Parramatta
Contract: Initial 12 months

Daily Rate: $602.55 p/day + super

  • Lead a specialist team supporting participant safeguarding.
  • Drive operational coordination, risk monitoring and service improvement.
  • Build strong stakeholder relationships within a federal government agency.

Our client is seeking an experienced Assistant Director – Service Delivery to join its Safeguarding Advisory Team. This is an opportunity to lead complex work that strengthens safeguarding capability and supports timely, consistent and participant-centred outcomes for people with disability.

Reporting to the Director of Service Delivery, you will provide strategic leadership across operational coordination, safeguarding advice and risk monitoring. You will manage team priorities and resources, provide advice on sensitive matters and contribute to frameworks and procedures that improve the response to participant risk.

Key responsibilities

  • Oversee the intake, prioritisation and allocation of safeguarding advice requests, aligning resources with demand.
  • Lead, coach and develop a small team, managing performance and delivery against key priorities.
  • Build and maintain productive relationships with internal and external stakeholders.
  • Provide strategic and operational advice on participant pathways, specific participant cohorts and service delivery processes.
  • Monitor risks and emerging issues, escalating critical matters through clear reporting to senior management.
  • Contribute to strategic planning, operational assurance and the development of safeguarding frameworks, procedures and initiatives.
  • Drive continuous improvement across access, planning and service delivery processes.
  • Oversee the delivery of guidance materials, correspondence and knowledge articles.
  • Prepare considered advice and briefings for senior executives and other key stakeholders.

About you

You are an experienced leader who brings sound judgement, strong organisational skills and a commitment to participant-centred service delivery. You can navigate sensitive issues, balance competing priorities and translate complex information into clear, practical advice.

You will bring:

  • Experience leading teams to deliver complex outcomes, ideally in a hybrid working environment.
  • Strong stakeholder engagement, communication, negotiation and influencing skills.
  • Extensive knowledge of legislative frameworks, government decision-making processes and agency guidelines.
  • The ability to assess risks, analyse information and make timely, evidence-based decisions.
  • Experience improving operational processes and supporting quality assurance.
  • A proactive approach to coaching, developing staff and maintaining high performance standards.
  • The ability to handle confronting information and challenging conversations with empathy and professionalism.

Knowledge of disability services, participant safeguarding and systems such as SAP CRM or PACE would be advantageous.

Apply now

Please submit your current CV outlining your relevant leadership, service delivery and safeguarding experience.

Apply now

Submit your details and attach your resume below. Hint: make sure all relevant experience is included in your CV and keep your message to the hiring team short and sweet - 2000 characters or less is perfect.