Title: Network Engineer – WiFi

Location: Sydney (4 days in office, Fridays WFH – finish at 1pm)

Team: Global IT Infrastructure – 14 engineers worldwide

Salary: $130K – $155K + super

The Opportunity

Join one of the world’s leading music companies – home to the most iconic artists, labels, and creative teams on the planet – as a Network Engineer – WiFi, helping design and evolve the next generation of enterprise connectivity that powers creativity globally.

You’ll play a key role within the Global Infrastructure team, taking ownership of WiFi design, delivery, and optimisation across UMG’s global offices and creative spaces. This is a rare opportunity to bridge the gap between operations and high-end network design – shaping reliable, high-performing wireless experiences for the teams that make the music happen.

Based in Sydney, you’ll work closely with senior engineers across the US, UK, and APAC to uplift capability, standardise designs, and drive the adoption of next-generation wireless technologies like WiFi 6/6E/7 and Juniper Mist AI.

What You’ll Do

As the Network Engineer – WiFi, you’ll design and deliver enterprise wireless solutions that ensure secure, high-performing connectivity across offices and studios worldwide.

• Design and implement WiFi solutions across new and existing office locations (brownfield and greenfield).
• Assess and optimise existing Cisco deployments while leading Juniper Mist rollouts.
• Create and maintain global wireless design standards, documentation, and configuration templates.
• Conduct predictive and physical site surveys, producing heatmaps and performance reports.
• Act as a Tier-4 escalation point for complex wireless issues and mentor global ops engineers.
• Collaborate across facilities, infrastructure, and IT teams to ensure coverage, reliability, and performance.
• Support long-term evolution to WiFi 7 and SD-WAN integration.
• Contribute to automation initiatives using tools like Python.

Initially hands-on, this role offers the opportunity to grow into the global subject matter expert for WiFi and SD-WAN strategy – influencing architecture, standards, and future direction.

About You

You’re a technically strong, enterprise-minded WiFi engineer who understands end-to-end network design – practical, collaborative, and excited to take ownership of wireless architecture across a global creative business.

• Enterprise-level WiFi generalist – deep knowledge of design, deployment, and tuning.
• Strong networking fundamentals – routing, switching, SD-WAN, and network security.
• Experience designing WiFi for enterprise offices or multi-site corporate environments.
• Hands-on experience conducting surveys, creating heatmaps, and running PoCs.
• Familiar with Juniper Mist (preferred) or Cisco wireless technologies.
• Proficient in WiFi 6/6E and working knowledge of WiFi 7.
• Experience with automation/scripting (Python) highly regarded.
• Clear communicator who can mentor others and collaborate across global teams.
• Background in large tech or enterprise environments (top 200-300 companies ideal).

You’re proactive, practical, and love finding elegant solutions to technical challenges – balancing global standards with flexibility for local needs.

Culture & Perks

They value authenticity, creativity, and collaboration. Their Sydney office is a vibrant space where you’ll join a friendly, inclusive team that encourages you to bring your full self to work.

Perks include:

• Early Friday finish (1pm)
• Optional 1% additional super
• Annual Bonus $
• Global collaboration and travel opportunities

If this sounds like you or you’d like to find out more – Apply now!

Title: Senior Security & Identity Escalation Engineer

Location: Sydney (4 days in office, Fridays WFH – finish at 1pm)

Team: Global Tech Operations – Follow-the-Sun Model (US, UK, AUS)

Salary: $230K – $260K + Bonus

The Opportunity

Join one of the world’s leading music companies – home to the most iconic artists, labels, and creative teams on the planet – as a Senior Security & Identity Escalation Engineer.

This is a pivotal global role within the organisation’s “follow-the-sun” operations model, providing expert technical leadership in security, identity, and access management. You’ll be the go-to escalation point for complex incidents impacting global identity and security systems – leading investigations, restoring service, and ensuring lasting fixes.

Based in Sydney, you’ll work directly with senior leaders across Los Angeles, Nashville, and London – acting as the regional escalation lead for critical security and identity issues while driving global improvement initiatives around automation, AI integration, and operational excellence.

If you thrive in high-stakes environments where no two days are the same, this is your stage.

What You’ll Do

As the Senior Security & Identity Escalation Engineer, you’ll lead global escalations and incident management across security and identity platforms – bringing technical depth, calm leadership, and a problem-solving mindset to every challenge.

• Lead the most critical global identity and security incidents – restore service fast and drive root cause analysis.
• Provide senior-level escalation support across identity, SSO, MFA, and PAM environments.
• Partner with L3 and architecture teams to improve reliability, resilience, and prevention strategies.
• Contribute to Zero Trust, PAM, and automation initiatives.
• Identify opportunities to streamline workloads using automation and AI – reducing noise and improving response times.
• Mentor global operations engineers and elevate team capability across regions.
• Represent the Sydney escalation function within global operations leadership forums.
• Collaborate with business units and IT leaders to communicate risk, progress, and investment priorities.

You’ll spend around 30-40% of your time hands-on, troubleshooting and resolving live incidents, with the rest focused on leadership, improvement, and proactive optimisation.

About You

You’re a calm, decisive technical leader with deep experience in identity, access, and security operations. You love the adrenaline of solving live issues, thrive in a fast-paced, global environment, and are trusted as the person everyone calls when it’s critical.

• Minimum 10 years’ experience in enterprise environments (global or large-scale preferred).
• Expert-level understanding of Microsoft Identity Suite, Active Directory, and M365.
• Deep technical knowledge of AWS (core platform), with exposure to GCP and Azure.
• Strong hands-on experience with CyberArk, MFA technologies (Duo, YubiKey, Ping), and SSO systems.
• Proficient in incident handling, defence and detection, and root cause analysis.
• Familiarity with Splunk, Dynatrace, CloudWatch, and modern observability practices.
• Comfortable working with Linux, Windows, Docker, Kubernetes, Terraform, and GitHub.
• Relevant certifications valued – CISSP, GSEC, GSIH, CISM, Palo Alto, Cisco, SANS, or cloud security.
• Outstanding communication and stakeholder skills – clear, calm, and credible under pressure.
• Experience in fast-moving, 24/7 operational environments (airlines, global media, large-scale tech) highly regarded.

You’re not a project architect or consultant – you’re a firefighter. Someone who gets in, diagnoses fast, and fixes what matters.

Culture & Perks

They value authenticity, creativity, and collaboration. Their Sydney office is a vibrant space, where you’ll join a friendly, inclusive team that encourages you to bring your full self to work.

Perks include:

• Early Friday finish (1pm)
• Optional 1% additional super
• Annual Bonus $
• Global collaboration and travel opportunities

If this sounds like you or you’d like to find out more – Apply now!

Location: Sydney (4 days in office, 1-day WFH)
Reports to: Technical Operations Director, APAC
Department: Global Technical Operations

The Opportunity:

A leading music organisation is now growing their Global Technical Operations hub in Sydney and looking for a Service Reliability Engineer (SRE) to join their team.

This is more than a traditional ops role – it’s an opportunity to bring a software engineering mindset to reliability, automation, and scalability in a global, high-impact environment.

What You’ll Do:

You’ll join a collaborative, hands-on team responsible for the stability, performance, and scalability of global platforms. Working closely with development, infrastructure, and security teams, you’ll help build a resilient environment that keeps music flowing – from studio tools to streaming systems.

• Design and maintain high-availability, high-performance systems for global applications.
• Automate everything – from infrastructure provisioning to deployment and scaling – using tools like Terraform, Ansible, and Python.
• Build robust monitoring and observability frameworks with AWS CloudWatch, Dynatrace, Prometheus, Grafana, or Splunk.
• Optimize CI/CD pipelines to improve reliability and deployment speed.
• Participate in on-call rotations, troubleshoot incidents, and lead post-incident reviews.
• Champion SRE principles – embed SLOs, SLIs, and error budgets into everyday engineering.
• Collaborate across Dev, Infra, and Security teams to create a culture of continuous improvement and reliability.

About You

You’re a technically strong and level-headed engineer who loves automation, thrives in complex environments, and knows how to balance pragmatism with perfection.

• Background in systems administration (Linux/Windows) in a large-scale environment.
• Proficient in at least one programming language (Python, Go, or Java).
• Hands-on experience with AWS (GCP or Azure a bonus).
• Deep understanding of networking, containers (Docker/Kubernetes), and Infrastructure as Code (Terraform, Ansible).
• Experience with monitoring and observability tools such as Dynatrace, Prometheus, Grafana, or Datadog.
• Calm, collaborative communicator with strong analytical and problem-solving skills.

Bonus Points For:

• Experience with ServiceNow or ITIL processes.
• Knowledge of chaos engineering, resilience testing, or advanced capacity planning.
• Previous experience managing distributed, global systems in production.

Culture & Perks

• Early Friday finish (1pm)
• Annual bonus $
• Optional 1% additional super with MLC
• Global collaboration and career growth opportunities

Interested?
Apply now or contact Sophia Parrelli at Talent International for a confidential chat.

• Title: Director of Observability
• Location: Sydney (4 days in office, Fridays WFH – finish at 1pm)
• Reports to: VP, Service Transformation
• Team: 5 direct reports (global)

The Opportunity

One of the world’s leading music company – home to the most iconic artists, labels, and creative teams on the planet are looking for a Director, Observability to shape and lead their global observability strategy from Sydney.

This is a unique opportunity to own the global observability vision across the business, working on both internal platforms to public-facing systems.

What You’ll Do:

As the Director, Observability, you’ll define and execute the global observability strategy. You’ll take ownership of established tools like Dynatrace, BigPanda, and OpenTelemetry, stabilise existing systems, and lead the next evolution toward automation, AI-driven insights, and proactive incident management.

• Set and execute a global observability strategy – aligning tools, processes, and people.
• Lead and grow a global team of engineers (Sydney, UK, US).
• Take stock and reset: Assess existing solutions, identify opportunities, and drive continuous improvement.
• Evangelise observability: Help developers, DevOps, and application teams understand its value and embed it into workflows.
• Bridge technical teams: Translate telemetry into meaningful insights for performance, reliability, and uptime.
• Champion innovation: Bring forward-thinking ideas around automation, AIOps, and predictive analytics.

Initially hands-on (around 60%), the role will evolve into strategic leadership as you build out the team and uplift global capability.

About You:

You’re a hands-on technical leader who thrives in transformation environments. You’re comfortable setting global direction but still enjoy getting deep into the tools, data, and code when needed.

• Proven experience leading global or distributed technical teams.
• Deep expertise in observability, monitoring, or SRE disciplines.
• Proficient with Dynatrace, BigPanda, OpenTelemetry, Splunk, CloudWatch, Prometheus, Grafana, or ELK Stack.
• Strong understanding of AWS, GCP, Docker/Kubernetes, CI/CD pipelines.
• Skilled in blending infrastructure monitoring with application performance insights.
• Excellent communicator – able to influence across technical and business stakeholders.
• Proactive, curious, and not afraid to challenge the status quo.
• Experience building or transforming an observability function will set you apart.

Culture & Perks

They value authenticity, creativity, and collaboration. Their Sydney office is a vibrant space, where you’ll join a friendly, inclusive team that encourages you to bring your full self to work.

Perks include:

• Early Friday finish (1pm)
• Optional 1% additional super
• Annual Bonus $
• Global collaboration and travel opportunities

Interested?

Apply now or contact Sophia Parrelli at Talent International for a confidential chat: sophia.parrelli@talentinternational.com

Talent International is currently recruiting for a Customer Service Representative x 10 to work for an NSW Government call centre based in Maitland. The position is a 6-month contract role with the possibility of extension. The role pays $37.39/ hour + Super.

Start Date: 14/11/2025

Assessment method: Candidates will be required to attend an in-person interview from 29/10/25 to 05/11/2025.

Hours of Work: 7 hours p/d, 35 hours p/w

The successful contractors will be working on a 7 am-7 pm rotating roster Monday to Friday.

The successful contractors will be placed on a 2-week rotating roster – they will work the same shift for 2 weeks and will then transition to another shift.

They will never work the same shift for 2 consecutive rosters.

Key Responsibilities:

• Respond to enquiries from customers on a wide range of matters and provide timely, accurate, and consistent advice and information on services via telephone, face to face or in writing as per organisational processes and standards.
• Update and maintain records and databases, complying with service delivery systems and processes, to ensure that all information is accurate, stored correctly and accessible.
• Educate client/customers on the rights and responsibilities of parties, requirements, and services to raise community awareness and ensure compliance with legislation and/or processes.
• Collect and compile information for and prepare documentation and correspondence in line with quality and organisational requirements.
• Provide a range of administrative and support services.

Essential Requirements:

• Eligibility to work full-time in Australia.
• Previous experience in customer service is ESSENTIAL.
• Must be confident working in a high-volume call centre environment.
• Available to commence immediately.
• Salesforce experience is preferred but not essential.
• Government call center experience is a bonus.

If you can demonstrate all the above and are available for an immediate start, then please apply.

Technical Lead – Site Awareness

Location: Western Sydney, NSW – Parramatta/Blacktown region

Salary: $180,000 – $200,000 + super

Type: Permanent, full-time | Hybrid (4 days onsite, 1-day WFH)

Talent International is excited to be partnering with our long-standing client – an industry leader in smart, AI-driven surveillance and monitoring solutions. With operations across Australia and New Zealand, they support major industries including construction, government, mining, and civil infrastructure with advanced site security and compliance platforms.

With ambitious growth plans underway, the business is expanding its engineering leadership team and is now seeking a Technical Lead – Site Awareness to take ownership of a pivotal squad and help drive their journey forward.

The Role

As the Technical Lead, you will:

• Lead and mentor a small, high-performing engineering team (including two senior developers).
• Take ownership of the end-to-end tech stack underpinning the business’s core product.
• Balance hands-on coding (50-75%) with leadership responsibilities – planning, direction, task breakdown, and work allocation.
• Collaborate closely with the CTPO, product leaders, and customers to translate business goals into scalable technical outcomes.
• Drive best practices across DevOps, CI/CD, infrastructure-as-code, and observability.
• Foster a culture of innovation, accountability, and continuous improvement.

About You

You’ll bring a mix of strong technical craft and proven leadership, including:

• Expertise in TypeScript, with solid Python and AWS/DevOps experience (CI/CD, infra-as-code, monitoring/observability).
• Track record in leading teams – balancing delivery with mentoring and people leadership.
• Strong product and customer focus – connecting technical decisions to business outcomes.
• Excellent problem-solving skills and the ability to deliver in fast-paced, evolving environments.
• Experience in scaling, product-focused businesses is highly regarded.

Why Join?

• Impact from day one – shape a core product that delivers measurable value to customers across multiple industries.
• Career growth – join a scaling business with clear progression opportunities.
• Collaborative culture – high-performing team that blends start-up agility with structured growth.
• Flexibility – hybrid setup: 4 days onsite, 1-day WFH.

This is your chance to take ownership of a core squad, work with cutting-edge technology, and lead delivery for products with real-world impact.

APPLY NOW to be part of this growth journey.

Talent International is currently recruiting for a Customer Service Representative x 10 to work for an NSW Government call centre based in Maitland. The position is a 6-month contract role with the possibility of extension. The role pays $37.39/ hour + Super.

Start Date: 14/11/2025

Assessment method: Candidates will be required to attend an in-person interview from 29/10/25 to 05/11/2025.

Hours of Work: 7 hours p/d, 35 hours p/w

The successful contractors will be working on a 7 am-7 pm rotating roster Monday to Friday.

The successful contractors will be placed on a 2-week rotating roster – they will work the same shift for 2 weeks and will then transition to another shift.

They will never work the same shift for 2 consecutive rosters.

Key Responsibilities:

• Respond to enquiries from customers on a wide range of matters and provide timely, accurate, and consistent advice and information on services via telephone, face to face or in writing as per organisational processes and standards.
• Update and maintain records and databases, complying with service delivery systems and processes, to ensure that all information is accurate, stored correctly and accessible.
• Educate client/customers on the rights and responsibilities of parties, requirements, and services to raise community awareness and ensure compliance with legislation and/or processes.
• Collect and compile information for and prepare documentation and correspondence in line with quality and organisational requirements.
• Provide a range of administrative and support services.

Essential Requirements:

• Eligibility to work full-time in Australia.
• Previous experience in customer service is ESSENTIAL.
• Must be confident working in a high-volume call centre environment.
• Available to commence immediately.
• Salesforce experience is preferred but not essential.
• Government call center experience is a bonus.

If you can demonstrate all the above and are available for an immediate start, then please apply.

Location: Chipping Norton, NSW

Pay: $34 per hour (contract), with a pathway to permanency.

Contract: Inital 3 month contract with the view to extend and convert permanent

Hours: 38 hours per week, with start times from 8am, 9am or 9:30am.

About the Role

We are seeking a motivated Contact Centre Representative to join the Customer Care Team of a leading manufacturing organisation. This is an office-based role, supporting our customers and dealers with inbound queries and delivering exceptional service. You’ll be the first point of contact for customers, providing product information, logging and escalating concerns, and allocating service jobs.

Key Responsibilities

• Handle inbound customer calls, ensuring a professional level of service at all times.
• Resolve or escalate customer and dealer queries via phone, email, and other channels.
• Log and report customer concerns, updating CRM records accurately.
• Provide product information and process Technical Support and Service Requests.
• Allocate service jobs to Service Agents or refer to Service Delivery.
• Adhere to all internal processes and procedures.

Key Competencies

• Strong telephone communication skills with the ability to manage conflict.
• Excellent attention to detail, time management, and team collaboration.
• Proficiency in Microsoft Office (Excel & Outlook); SAP CRM experience highly regarded.
• Basic product knowledge (componentry, fault codes, nomenclature) an advantage.

Qualifications & Experience

• Typing speed of at least 35 wpm.
• Minimum 12 months in a contact centre environment.
• Basic to intermediate computer and Microsoft Office skills.

Why Join Us?

• $34 per hour with a clear pathway to permanency.
• Join a supportive team within a leading manufacturing organisation.
• Office-based role with varied start times to suit your lifestyle.

If this role sounds like you please APPLY NOW!

Role Overview

Join our dynamic IT & Digital Services team as a Data Engineer on a 12-month contract. This exciting opportunity involves designing and managing secure, scalable data solutions to support strategic analytics and enhance the student experience.

Key Responsibilities

• Architect and maintain ETL/ELT processes for cloud migration and data management.
• Collaborate with stakeholders to deliver high-quality data solutions that inform decision-making.
• Implement best practices for data governance, security, and quality assurance.

Key Requirements

• Strong experience with SQL, ETL processes, and cloud platforms (e.g., Snowflake, Microsoft Fabric).
• Proven ability to create engaging data s using BI tools like Power BI or Tableau.
• Excellent problem-solving skills and the capacity to work with cross-functional teams.

Benefits

• Competitive salary and benefits package.
• Opportunity to lead a significant data transformation initiative.
• Professional development and learning opportunities in a supportive environment.

Talent International, a leading Australian recruitment firm, have been engaged by our long standing client, a leading entertainment organisation. We are seeking a Learning and Development Coordinator to join their team.

This role is ideal for someone with Learning Management System (LMS) experience who enjoys coordination and administration work in a structured, compliance-focused environment. Whether you’re a parent returning to work or currently studying part-time, this flexible position offers the opportunity to make a real impact within a supportive and professional team.

Role Title: Learning and Development Opportunity

Opportunity: 6 months fixed term position, 3 days per week

Location + WFH Flexibility: Sydney CBD Fringe location – WFH flexibility 1 day

Salary: $90,000 inclusive of super

Client Industry: Entertainment

Start Date: ASAP

Interview Process: 1-2 round of interviews

Role Details:

Reporting directly to the General Manager – Learning & Development, you’ll play a key role in supporting the delivery of learning initiatives and maintaining the integrity of our LMS and associated compliance records.

You’ll work closely with internal stakeholders and the broader team to ensure learning activities run smoothly, systems are maintained accurately, and documentation is up to date.

Key Responsibilities:

• Provide administrative and coordination support to the Learning & Development team
• Manage and maintain learning records within the LMS
• Assist with logistics, documentation, and stakeholder communications
• Support governance and compliance activities as required
• Contribute to process improvements and data accuracy across learning systems

Required Skills and Experiences:

You’re highly organised, analytical, and have a keen eye for detail. You take pride in delivering accurate work and thrive in environments where compliance and quality matter.

You’ll bring:

• Previous experience working with an LMS (essential)
• Strong administrative or coordination background (2+ years preferred)
• Excellent attention to detail and accuracy
• Confidence working with data and documentation
• Experience in a regulated or large corporate environment (e.g. government, healthcare, or financial services)
• A proactive and tech-savvy mindset

Additional Details & Benefits:

• Discounted parking – $12 per day
  

To Apply:

If this sounds like your next opportunity or you would like to hear more, please ‘apply now’ and submit your resume!

For more information or a confidential discussion please contact Sophia Parrelli – sophia.parrelli@talentinternational.com

Our client is a large global consultancy that is seeking an experienced Red Hat OpenShift Engineer to join their Infrastructure & Cloud Engineering team. In this role, you’ll be responsible for designing, building, and maintaining enterprise-grade OpenShift clusters on-premises within a private cloud environment.

This is a key position supporting scalable, secure, and resilient container platforms critical to modern application workloads.

Key Responsibilities

• Design and implement Red Hat OpenShift (OCP) clusters on-prem within private cloud environments
• Automate provisioning, configuration, and management using tools like Ansible, Terraform, or Helm
• Configure and manage key OpenShift components: Operators, Ingress Controllers, Storage Classes, and Service Mesh
• Integrate OpenShift with enterprise infrastructure, network, and security systems
• Ensure high availability, performance, and DR of OpenShift clusters
• Monitor systems using Prometheus, Grafana, ELK, and similar tools
• Enforce security policies, RBAC, and compliance standards
• Troubleshoot and provide expert support for OpenShift issues
• Document configurations, processes, and architecture
• Stay current with the latest in OpenShift, Kubernetes, and infrastructure best practices

What You’ll Bring

• Proven experience deploying and managing OpenShift in on-prem environments
• Strong expertise in Kubernetes, Docker, and microservices architecture
• Solid background in Linux administration (RHEL preferred)
• Proficiency with IaC tools: Ansible, Terraform, Pulumi
• Familiarity with CI/CD, GitOps, and DevOps methodologies
• Knowledge of networking (DNS, Load Balancing, Firewalls) and storage solutions (e.g. NFS, Ceph)
• Experience with monitoring/logging tools integrated into OpenShift
• Bonus: Red Hat certifications (EX280, EX288)

Preferred (Nice to Have)

• Experience with hybrid/multi-cloud OpenShift deployments
• Exposure to Red Hat Advanced Cluster Management (ACM) and Quay
• Scripting skills in Bash, Python, or Go

Why Apply?

• Work with cutting-edge container and infrastructure technologies
• Influence critical enterprise cloud and DevOps transformation projects
• Join a high-calibre team within a globally recognised consultancy
• Hybrid working model offering flexibility and balance

Apply now to join a team enabling the future of scalable, secure infrastructure in one of Australia’s leading enterprise environments.

Our client is a global consultancy, who is partnering with a leading telecommunications organisation undergoing a significant agile transformation. This is a unique opportunity to shape and deliver data-led strategies that drive measurable business outcomes at scale.

The Role

As a Data Insights & Analytics Senior Analyst, you’ll be at the forefront of uncovering actionable insights that guide business strategy, optimise marketing performance, and enhance customer value. Collaborating across multidisciplinary teams, you’ll develop performance frameworks, identify high-impact opportunities, and turn complex data into clear, compelling narratives.

This role is ideal for someone with strong analytical skills, a commercial mindset, and the ability to navigate data challenges across diverse products and systems.

Key Responsibilities

• Analyse large datasets using SQL, Python, R, or similar tools

• Deliver insights to inform strategic decisions and campaign performance

• Build and enhance measurement and reporting frameworks

• Create impactful data visualisations using tools including Tableau or Power BI

• Identify trends and make data-driven recommendations to unlock business value

About You

• 5+ years’ experience in data analytics or insights roles

• Proficient in SQL and analytical tools such as Python or R

• Strong understanding of statistical methods and data interpretation

• Experienced with data visualisation platforms (e.g., Tableau, Power BI)

• Effective communicator with the ability to influence technical and non-technical stakeholders

• Commercially savvy, outcome-focused, and comfortable in a fast-paced environment

Desirable Skills & Experience

• Degree in Data Science, Analytics, Computer Science, or a related field

• Experience in stakeholder engagement and delivering data-driven solutions

• Proven track record in dashboard creation and impactful data storytelling

• Exposure to agile working environments

• Experience with AWS, Redshift, and SageMaker

Why Join?

• Be part of a collaborative, high-performing data team

• Play a pivotal role in a large-scale agile transformation in the telco space

• Work with leading-edge tools and methodologies.

Ready to make a measurable impact through data? Apply now and be part of something transformative.